At Compass You Will:

• Manage a portfolio of high-touch customers by serving as their day-to-day contact for questions and issues via phone calls, emails, and in-person meetings

• Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions

• Provide essential marketing support by answering questions, creating collateral from templates including listing presentations and postcards, and being the liaison to marketing specialists for more complex support requests

• Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass

• Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A activity

• Work collaboratively with other team members and departments to champion questions and feedback on behalf of the agent

• Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations

What We're Looking For:

• 2-3 years of experience in customer service, training, office management, hospitality, or operations

• Previous experience in real estate a plus

• Previous experience with live or remote training a plus

• Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus

• Passion for supporting and serving agents trying to grow their businesses

• The ability to establish credibility with key agent decision-makers and influencers

• Great listening skills, connects well with others, and is empathetic of the customer’s pain points

• A passion for creating community within a space; you encourage in-office interaction, bonding and engagement

• Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly

• Skilled communicator with great interpersonal skills, ability to build and manage relationships

• Meticulous attention to detail, highly organized

• Strong creative writing skills and eye for design

• Ability to work in the office during standard operating hours

• Ability to lift up to 25 lbs

   
  Compensation: The hourly pay range for this position is $32.00-$34.00; however, the base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met. 

   

The Strategic Operations Lead (internally known as the Project Manager, Sales Operations) role serves as a direct extension of the Regional Vice President, acting as a force multiplier to drive execution, alignment, and accountability across the region. You will translate strategy into action and ensure initiatives are implemented effectively in the field. You will partner closely with Sales Managers, Agent Experience (AE), and Marketing Advisors (MA) to ensure regional priorities are executed with consistency and measurable impact. 

Key Responsibilities: 

• Act as the RVP’s right hand in executing regional priorities 
• Translate meetings and strategy into clear action plans with ownership and timelines 
• Track progress and ensure accountability across field teams 
• Identify execution gaps and proactively solve them 
• Lead cross-functional initiatives that drive agent growth and platform adoption 
• Improve operational efficiency and scalability across the region 
• Support the RVP and Director of Operations in regional management and continuous improvement 
• Ensure clear communication and alignment between leadership and field teams 
• Coordinate and implement trainings and field support initiatives 
• Manage priorities and optimize the RVP’s focus on highest-impact work
• Driving cost savings and operational efficiencies across the business  

What We're Looking For:

• 5–10 years in real estate operations, sales leadership, or similar roles 
• Proven ability to execute through others and drive outcomes 
• Real Estate experience preferred but not required 
• High ownership mentality and proactive problem-solving 
• Strong field credibility with sales teams 
• Execution-focused with a bias toward action 
• Structured thinker who can turn ideas into plans 
• Comfortable pushing back and refining strategy 
• Initiatives are executed on time with measurable results 
• Strong alignment and accountability across teams 
• Increased agent productivity and engagement 
• Gaps are identified early and solved quickly  

This position is 100% in office.

Compensation:  

The salary pay range for this position is a base pay of $115,000 – $130,000 annually; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met. 

The Regional Operations Lead (internally known as the Project Manager, Sales Operations) role serves as a direct extension of the Regional Vice President, acting as a force multiplier to drive execution, alignment, and accountability across the region. You will translate strategy into action and ensure initiatives are implemented effectively in the field. You will partner closely with Sales Managers, Agent Experience (AE), and Marketing Advisors (MA) to ensure regional priorities are executed with consistency and measurable impact. 

Key Responsibilities: 

• Act as the RVP’s right hand in executing regional priorities 
• Translate meetings and strategy into clear action plans with ownership and timelines 
• Track progress and ensure accountability across field teams 
• Identify execution gaps and proactively solve them 
• Lead cross-functional initiatives that drive agent growth and platform adoption 
• Improve operational efficiency and scalability across the region 
• Support the RVP and Director of Operations in regional management and continuous improvement 
• Ensure clear communication and alignment between leadership and field teams 
• Coordinate and implement trainings and field support initiatives 
• Manage priorities and optimize the RVP’s focus on highest-impact work
• Driving cost savings and operational efficiencies across the business  

What We're Looking For:

• 5–10 years in real estate operations, sales leadership, or similar roles 
• Proven ability to execute through others and drive outcomes 
• Real Estate experience preferred but not required 
• High ownership mentality and proactive problem-solving 
• Strong field credibility with sales teams 
• Execution-focused with a bias toward action 
• Structured thinker who can turn ideas into plans 
• Comfortable pushing back and refining strategy 
• Initiatives are executed on time with measurable results 
• Strong alignment and accountability across teams 
• Increased agent productivity and engagement 
• Gaps are identified early and solved quickly  

This position is 100% in office.

Compensation:  

The salary pay range for this position is a base pay of $115,000 – $130,000 annually; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met. 

This role serves as a direct extension of the Regional Vice President, acting as a force multiplier to drive execution, alignment, and accountability across the region. You will translate strategy into action and ensure initiatives are implemented effectively in the field. You will partner closely with Sales Managers, Agent Experience (AE), and Marketing Advisors (MA) to ensure regional priorities are executed with consistency and measurable impact. 

Key Responsibilities: 

• Act as the RVP’s right hand in executing regional priorities 
• Translate meetings and strategy into clear action plans with ownership and timelines 
• Track progress and ensure accountability across field teams 
• Identify execution gaps and proactively solve them 
• Lead cross-functional initiatives that drive agent growth and platform adoption 
• Improve operational efficiency and scalability across the region 
• Support the RVP and Director of Operations in regional management and continuous improvement 
• Ensure clear communication and alignment between leadership and field teams 
• Coordinate and implement trainings and field support initiatives 
• Manage priorities and optimize the RVP’s focus on highest-impact work
• Driving cost savings and operational efficiencies across the business  

What We're Looking For:

• 5–10 years in real estate operations, sales leadership, or similar roles 
• Proven ability to execute through others and drive outcomes 
• Real Estate experience preferred but not required 
• High ownership mentality and proactive problem-solving 
• Strong field credibility with sales teams 
• Execution-focused with a bias toward action 
• Structured thinker who can turn ideas into plans 
• Comfortable pushing back and refining strategy 
• Initiatives are executed on time with measurable results 
• Strong alignment and accountability across teams 
• Increased agent productivity and engagement 
• Gaps are identified early and solved quickly  

This position is 100% in office.

Compensation:  

The salary pay range for this position is a base pay of $115,000 – $130,000 annually; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met. 

Compass seeks a Marketing Advisor to join the team that shapes all of our agents' marketing and branding projects from concept to execution. This team provides vital project management, strategic support, and empowers agents to achieve their marketing goals. You will deliver value that makes clients' marketing efforts more efficient, less time-consuming, and more impactful while collaborating with various stakeholders to create offerings and strategies that positively affect the agent experience on a 'big picture’ scale.

Please note: this role is 100% in-office in our Bellevue Office

At Compass You Will:

• Deliver world-class client service while consulting with our customers daily to identify their marketing needs, build strategic marketing plans to guide them to success, and help execute to deliver on those needs efficiently.

• Provide guidance and outstanding client service to our customers (real estate agents) to guide their work from start to finish.

• Learn the Compass advantage and be an advocate for our platform.

• Develop an understanding and promote the value and application of our products, tools, and programs to our customers, both generally and in response to specific marketing needs.

• Create strategic marketing plans in tandem with the Compass platform that will allow our customers to maximize the effectiveness of their budgets against tactics that will work toward achieving their marketing goals and growing their business; this includes branding, print advertising, digital, social, direct mail, video, paid media, etc.

• Move quickly to organize and assemble templated creative work such as print ads, brochures, and more utilizing InDesign.

• Liaise between the company’s design team and agents to communicate and coordinate the delivery of larger projects and all associated materials (photography, copywriting, overall content development, etc), while establishing cohesion between the Compass brand and the marketing/advertising deliverables of our agents.

• Provide “surprise & delight” experiences for our customers, from personalized recognition notes to proactively crafting targeted marketing strategies.

• Thoughtfully analyze and optimize your customer’s marketing plans to help inform future strategies, exceeding agent expectations.

• Work with advertising and media vendors to secure agent advertising spend and budget allocations, as well as opportunities for the local Compass brand.

• Stay attuned to national and local real estate market trends & industry forecasts.

• Cultivate relationships with your customers to provide a sense of community and culture.

• Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change
   

What We Are Looking For:

• 2-5 years of marketing experience.

• Skilled communicator with great interpersonal skills; building and managing relationships with empathy while handling objections comes naturally.

• Possess a deep understanding of marketing strategy and planning with the ability to identify the right tactics across a multitude of marketing channels.

• Excellent project management skills with a proven track record of meeting deadlines.

• Ability to work independently, taking ownership over your own accounts while working collaboratively in a team environment to drive best practices.

• Meticulous attention to detail, highly organized.

• Comfortable with a fast-paced environment, evolving responsibilities, and wearing multiple hats.

• Passionate about the intersection of marketing and technology and you have the ability to speak to the benefits of it.

• Proficiency in Adobe Creative Suite, specifically InDesign.

• Prior real estate industry experience preferred.

The salary pay range for this position is $65,000 - $71,800; however, the base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.