As a Broker in Charge/Sales Manager you will best, support, coach and retain Compass agents while fostering an exceptional company culture. The Broker in Charge/Sales Manager will act as a conduit between the regional leadership team and our agents and will be focused on implementing various sales and platform-related initiatives and policies, in alignment with the company’s vision and annual goals. The Broker in Charge/Sales Manager will be primarily responsible for leading a large agent population, motivating, coaching and mentoring sales agents, as well as providing strategic and operational guidance to the Company’s executive team. 

At Compass You Will: 

Growth planning & professional development 

• Be responsible for leading your agent population, motivating, coaching and mentoring sales agents, as well as providing strategic and operational guidance to the Company’s executive team
• Retain and coach Compass agents while fostering an exceptional company culture
• Lead regular office-wide agent meetings (for the purposes of growth planning, broader performance reviews, company policy updates and any other company or market-updates)
• Relay market intelligence from Research team and Business Development targets to agents
• Provide agents with high level Business planning, feedback and professional development guidance
• Develop initiatives to boost agent productivity and reinforce these practices through coaching
• Regular tracking/monitoring of key metrics and platform adoption that drive revenue and increase efficiency
• Help Agents to develop and deliver their personal sales goals

Culture-building 

• Ensure Compass is creating a positive work environment to ensure agent satisfaction and overall retention
• Promote positive behavioral attributes & attitudes amongst agents
• Resolve agent, brokerage and contract/compliance issues on an as-needed basis
• Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change

Company strategy 

• Relay on-the-ground market trends from agents to Business Development and Executive team 
• Develop and share perspective on future agent management
• Act as a conduit between local leadership and our agents by implementing various sales-related initiatives and policies in alignment with the company’s vision and values
• Build & drive the strategies implemented by regional & national operations to grow the adoption of Compass tech, programs, and ancillary services within your agent population

Agent growth & pitching new business 

• Partner with Business Development to collaborate on agent candidates 
• Lead and provide support to agents in pitching new business opportunities 
• Collaboratively working with agent teams on sales exclusive presentations and proper market pricing with sellers 
• Complete Agent Contract renewals for your agent roster annually

Who you are: 

• In-depth knowledge and proven track record in the leadership areas listed above 
• An energetic, forward thinking, creative individual with high ethical standards and an appropriate professional demeanor 
• A strategic planner with analytical ability, good judgment and strong operational focus. 
• Superior verbal and written communication skills to ensure clear and consistent delivery of the Company’s messaging 
• High emotional intelligence; professional and trustworthy with confidential and sensitive information 
• Excellent organizational skills and interpersonal skills, including ability to resolve disputes and observe confidentiality 
• Technologically forward-thinking 
• Hands-on approach with the maturity and experience to navigate all levels of the organization. Capable of engaging a diverse set of stakeholders and gaining their trust
• Self-starter attitude and ability to exercise judgment and problem-solve with minimal supervision; a bias towards action and over communication 
• A commitment to exceed goals that is internal, constant, and self imposed

What We’re Looking For: 

• Bachelor’s degree, preferred 
• Experience with contract review
• Personal Sales Experience as a Realtor with 5+ years of being licensed, Brokers license preferred, validly licensed in applicable state(s) at all times of service
• At least two years of experience as an Associate Sales Manager or 5+ years in real estate sales/sales management
• Deep understanding of local real estate contracts and laws
• Must obtain the state license requirements for any jurisdiction in which they are operating (e.g., Broker’s level)

Compensation: The base pay range for this position is $136,500-$151,700 however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.

***Please note: this role is 100% in-office at 1608 S Lindbergh Blvd.

As an Office Administrator, AKA "Agent Experience Coordinator", you are the first person our customers see when they walk into one of our Compass offices. You will curate a 5-star welcome experience for customers and ensure that our Compass office standards are maintained. You will support our customers with our tools and programs, assist with marketing requests, and more. As an AEC you are passionate about your customers, delivering a world-class experience, and partnering with the rest of the agent experience team when support is needed. 

At Compass You Will:

• Serve as the face of the office by welcoming guests, answering the office phone line, managing mail distribution, providing first-line support for office-related needs; responsible for the overall appearance and organization of the office, maintaining supply inventory, and escalating facilities issues.
• Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support
• Provide basic marketing support by answering questions, creating collateral from templates, and being the liaison to marketing advisors for more complex requests
• Work collaboratively with other team members and departments to address questions and receive feedback on behalf of agents
• Answer basic questions and troubleshoot issues related to technology/devices, printers, conference room hardware, enterprise systems, etc.
• Provide ad-hoc administrative assistance as needed, such as sales meeting preparation, data entry, and office-wide communications
• Be a culture carrier who inspires and empowers those around you with a positive and constructive approach. 
• Support with office event organization, setup, and tear down. 

What We're Looking For:

• 1-2 years of previous experience in customer service, office management, hospitality, or operations
• Previous experience in real estate a plus
• Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus
• Great listening skills, connects well with others, and is empathetic of the customer’s pain points
• A passion for creating community within a space; you encourage in-office interaction, bonding and engagement
• Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly
• Strong verbal and written communication skills
• Meticulous attention to detail, highly organized
• Ability to work in the office during standard operating hours
• Ability to lift up to 25 lbs

***Please note: this role is 100% in-office at 1608 S Lindbergh Blvd.

As an Agent Experience Coordinator, you are the first person our customers see when they walk into one of our Compass offices. You will curate a 5-star welcome experience for customers and ensure that our Compass office standards are maintained. You will support our customers with our tools and programs, assist with marketing requests, and more. As an AEC you are passionate about your customers, delivering a world-class experience, and partnering with the rest of the agent experience team when support is needed. 

At Compass You Will:

• Serve as the face of the office by welcoming guests, answering the office phone line, managing mail distribution, providing first-line support for office-related needs; responsible for the overall appearance and organization of the office, maintaining supply inventory, and escalating facilities issues.
• Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support
• Provide basic marketing support by answering questions, creating collateral from templates, and being the liaison to marketing advisors for more complex requests
• Work collaboratively with other team members and departments to address questions and receive feedback on behalf of agents
• Answer basic questions and troubleshoot issues related to technology/devices, printers, conference room hardware, enterprise systems, etc.
• Provide ad-hoc administrative assistance as needed, such as sales meeting preparation, data entry, and office-wide communications
• Be a culture carrier who inspires and empowers those around you with a positive and constructive approach. 
• Support with office event organization, setup, and tear down. 

What We're Looking For:

• 1-2 years of previous experience in customer service, office management, hospitality, or operations
• Previous experience in real estate a plus
• Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus
• Great listening skills, connects well with others, and is empathetic of the customer’s pain points
• A passion for creating community within a space; you encourage in-office interaction, bonding and engagement
• Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly
• Strong verbal and written communication skills
• Meticulous attention to detail, highly organized
• Ability to work in the office during standard operating hours
• Ability to lift up to 25 lbs

As a Senior Sales Manager you will best, support, coach and retain Compass agents while fostering an exceptional company culture. The Senior Sales Manager will act as a conduit between the regional leadership team and our agents and will be focused on implementing various sales and platform-related initiatives and policies, in alignment with the company’s vision and annual goals. The Senior Sales Manager will be primarily responsible for leading a large agent population, motivating, coaching and mentoring sales agents, as well as providing strategic and operational guidance to the Company’s executive team. 

At Compass You Will: 

Growth planning & professional development 

• Be primarily responsible for leading a large agent population across multiple offices/cities, motivating, coaching and mentoring sales agents, as well as providing strategic and operational guidance to the Company’s executive team
• Be a subject matter expert in attracting, retaining and guiding Compass agents while fostering an exceptional company culture
• Lead regular office-wide agent meetings (for the purposes of growth planning, broader performance reviews, company policy updates and any other company or market-updates) 
• Relay market intelligence from Research team and Business Development targets to agents 
• Provide agents with high level Business planning, feedback and professional development guidance 
• Lead initiatives to boost agent productivity and reinforce these practices through coaching 
• Regular tracking/monitoring of key metrics and platform adoption that drive revenue and increase efficiency 
• Help Agents to develop and deliver their personal sales goals

Culture-building 

• Ensure Compass is creating a positive work environment to ensure agent satisfaction and overall retention
• Promote positive behavioral attributes & attitudes amongst agents
• Resolve agent, brokerage and contract/compliance issues
• Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change

Company strategy 

• Relay on-the-ground market trends from agents to Business Development and Executive team 
• Develop and share perspective on future agent management.
• Act as a conduit between local leadership and our agents by implementing various sales-related initiatives and policies in alignment with the company’s vision and values
• Help to build & drive the strategies implemented by regional & national operations to grow the adoption of Compass tech, programs, and ancillary services within your agent population

Agent growth & pitching new business 

• Partner with Business Development to collaborate on agent candidates 
• Lead and provide support to agents in pitching new business opportunities
• Collaboratively working with agent teams on sales exclusive presentations and proper market pricing with sellers 
• Complete Agent Contract renewals for your agent roster annually

Who you are: 

• In-depth knowledge and proven track record in the leadership areas listed above 
• An energetic, forward thinking, creative individual with high ethical standards and an appropriate professional demeanor
• A strategic planner with analytical ability, good judgment and strong operational focus. 
• Superior verbal and written communication skills to ensure clear and consistent delivery of the Company’s messaging
• High emotional intelligence; professional and trustworthy with confidential and sensitive information
• Excellent organizational skills and interpersonal skills, including ability to resolve disputes and observe confidentiality
• Technologically forward-thinking
• Hands-on approach with the maturity and experience to navigate all levels of the organization. Capable of engaging a diverse set of stakeholders and gaining their trust 
• Self-starter attitude and ability to exercise judgment and problem-solve with minimal supervision; a bias towards action and over communication 
• A commitment to exceed goals that is internal, constant, and self imposed

What We’re Looking For: 

• Bachelor’s degree, preferred 
• Personal Sales Experience as a Realtor with 7+ years of being licensed, Brokers license preferred; validly licensed in applicable state(s) at all times of service
• At least 8 years of experience as a Sales Manager in Real Estate
• Deep understanding of local real estate contracts and laws
• Must obtain the state license requirements for any jurisdiction in which they are operating (e.g., Broker’s level)

Compensation: 

Compensation: The base pay range for this position is $116,300-$174,500; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.