As an Adjunct team member, you will have access to the following benefit:

• 401k (eligible upon completion of 90 days of employment and must be at least 21 years of age)

Purpose of the Position:

As an Instructor, Dental Assistant you will empower students by delivering engaging and effective instruction. You collaborate closely with program leaders and other departments to enhance student success, foster retention, support certification, celebrate graduation milestones, and facilitate successful career placements. Our commitment lies in promoting the overall well-being and integrity of our educational programs and our students.

• Anticipated starting rate of $720.00/week

What you’ll do:

1. Deliver Centralized Curriculum: Teach the standardized distance education curriculum according to an assigned schedule.
2. Engage Students: Facilitate discussion forums and interactive course posts to promote student interaction and engagement. Host weekly office hours.
3. Monitor Student Progress: Grade course activities and post grades on a weekly basis. Proactively track student performance and provide timely academic feedback.
4. Support Student Success: Create learning support tools tailored to students’ demonstrated needs. Provide academic feedback in a constructive, positive, and timely manner.
5. Maintain Professionalism: Adhere to policies, maintain an up-to-date faculty file, and communicate effectively with program leadership and students per established expectations and timelines.
6. Perform other duties as assigned.

Career Level Expectations:

• Applies broad theoretical job knowledge typically obtained through post-secondary education or equivalent work experience.
• Work is supervised.
• Handles problems and uses critical thinking to solve.
• Communicates facts, policies and practices related to job area.
• Desire for growth and professional development.

Minimum Requirements:

Dental Assistant with Expanded Functions Instructors:

• Five (5) years of occupational experience as a Dental Assistant or three (3) years’ experience as a Dentist.
• Registered dental assistant certification, certified dental assistant certification or equivalent required (all certifications for slash licensures must remain active and be maintained as required by state and or accrediting commissions)
• Current knowledge and experience in dental assisting. Proficiency in didactic and clinical four-handed and/or six-handed dentistry.

Preferred Requirements:

• Master’s degree in higher in education, healthcare management, communication, nursing, or general studies.
• Experience applying adult learning principles and practices to blended learning.
• Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Microsoft Teams.
• Other skills and abilities - ability to inspire students to meet career goals by tying course curriculum to potential career outcomes, Learning Management Systems, Student Information Systems, synchronous instructional tools.

Compliance: 

• Demonstrate knowledge of, and carefully follows all applicable federal and state compliance requirements and regulations including those prescribed by the U.S. Department of Education, accrediting agencies, state regulations and, and internal policies and procedures.  
• Effectively communicate compliance requirements to other staff as appropriate and quickly escalate any compliance concerns to the Compliance department. 

Work Environment/Physical Demands:

• This position is either a full-time or adjunct onsite position at UMA’s ground campus in Clearwater, Florida.   
• May include a flexible remote schedule for online/virtual instructional opportunity. 
• Flexibility to work evenings and weekends as needed. 

Application Deadline: 6/7/2026

As a full-time team member, you will have access to the following benefits:

• Medical (including prescription), Dental, Vision (UMA subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• Basic Life Insurance (UMA paid)
• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (UMA paid)
• Long Term Disability (UMA paid)
• Short Term Disability (Team Member paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 18 years of age)
• Pet Insurance
• Identity Theft Protection

Purpose of the Position:
Do you have a passion for helping others achieve their goals and overcome challenges? Are you confident speaking with different types of people? Does high-energy describe your personality? Are you a good listener and a patient problem solver? If you answered yes to these questions, then you might be a perfect fit for the Online Admissions Representative position at Ultimate Medical Academy (UMA).

As a member of the admissions team, you'll be responsible for meeting clearly defined metrics and performance levels in a dynamic work environment. You will be responsible for contacting prospective students who have expressed an interest in furthering their education and you will help them understand how the programs offered at our campus can meet their needs. The Admissions Associate conducts all admissions activities with the highest integrity and business ethics while adhering to state, federal, and UMA policies and procedures.  The Admissions Representative reports to the Director of Admissions.

As an Admissions Representative, you’ll help prospective students decide if enrolling at UMA is the right choice for their education. And you don’t need to have experience working at a school for this role, because we provide comprehensive paid training.

Key Responsibilities:
Functional:

• Follows admissions criteria for all perspective students in accordance with all school and company policies and procedures, all applicable federal and state regulations, and all accrediting agency standards and requirements.
• Contacts potential students utilizing most appropriate method of contact (e.g., phone, email, etc.) to set up information session.
• Conducts interviews of prospective students while gauging interest level, area of study, time and availability, etc.
• Serve as liaison between prospective student and Admissions on their initial visit to the school
• Contact graduates, previously cancelled students, and students scheduled to start in classes to provide program opportunities and assess class readiness.
• Use Interaction Client to efficiently respond to student inquiries through inbound and outbound phone calls, emails, and other forms of approved communication.
• Evaluates prospective students based on his/her needs, desire, interests, qualifications, motivations, commitments, and determinations in a qualitative manner.
• Completes and maintains all required paperwork (e.g., enrollment, transfer requests, etc.) and data entry in an accurate, timely, and compliant manner.
• Refers students as appropriate to Student Finance and/or correct department.
• Schedules appointments for campus tours.
• Follows all training and guidance as provided by the Director of Admissions. 

Compliance:

• Demonstrates knowledge of, and carefully follows all applicable federal and state compliance requirements and regulations including those prescribed by the Department of Education, accrediting agencies, CIE, and internal UMA policies and procedures.
• Effectively communicates compliance requirements to students and other staff as appropriate and quickly escalates any compliance concerns to the Compliance department.

Work Experience, Skills & Abilities:
Minimum Requirements:

• Minimum of a high school diploma or equivalent. (Required)
• Minimum of 2 years of previous experience in education, customer service, sales, or related field. (Required)
• Support diverse and inclusive work environment
• Upholds all compliance standards by performing job duties while acting in accordance with all school and company policies and procedures, all applicable federal and state regulations and all accrediting agency standards and requirements.
• Ability to be customer-centric by ensuring each prospective student has his/her needs met while developing and building collaborative relationships.
• Ability to uncover the needs, desires, and strengths of prospective students and help them select a program that best matches those requirements
• Manages work time effectively by ensuring all work is completed in a timely and efficient manner.
• Presents information in a factual and ethical manner to prospective students and others regarding school's programs, tuition, fee schedules, refund policy, payment plans and other college policies and procedures which impact students.
• Strives to be a team player by working effectively in a team environment and within and across Ultimate Medical Academy departments. 

Preferred Requirements:

• Associates degree or higher.
• 3 years of direct sales and/or customer service experience.
• Typing Skills 40 plus WPM. 

Work Environment/Physical Demands:

• This is a full-time remote position, with only occasional, planned onsite or travel requirements.
• Home office set up, quiet place to work, ability to be on camera, and ability to hard wire into high-speed internet connection.
• May require setup of computer equipment; accommodation consideration available upon request.
• Flexibility to work evenings and weekends, as needed.

Application Deadline: Applications are accepted and reviewed on an ongoing basis

As a full-time team member, you will have access to the following benefits:

• Medical (including prescription), Dental, Vision (UMA subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• Basic Life Insurance (UMA paid)
• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (UMA paid)
• Long Term Disability (UMA paid)
• Short Term Disability (Team Member paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 18 years of age)
• Pet Insurance
• Identity Theft Protection

Purpose of the Position:
The Corporate Alliance Recruiter collaborates closely with Account Managers to ensure successful placement of eligible graduates in roles within our Corporate Alliance employers. Their primary focus is on fostering strong partnerships and facilitating graduate employment opportunities.

What You’ll Do:

1. Eligibility Assessment and Outreach: Proactively reach out to the assigned graduate population to assess their eligibility for placement in available roles through our corporate partnerships.
2. Accurate Documentation Management: Maintain precise documentation related to the graduate population. Regularly update student profiles to ensure consistent job matching with relevant opportunities.
3. Support Team Coordination: Collaborate with appropriate support roles to coordinate web application and onboarding requests. Ensure that graduates complete all necessary pre-employment steps to start their jobs successfully.
4. Sourcing Candidates and Conducting Interviews: Source candidates from existing student and graduate population. Build a pipeline of qualified candidates for current and future openings. Conduct interviews to assess candidate suitability. Evaluate skills, experience, cultural fit, and alignment with the company’s values.
5. Managing Candidate Communication: Organize communications with candidates throughout the hiring process. Schedule interviews, provide feedback, and keep candidates informed about their application status.
6. Perform other duties as assigned.

Career Level Expectations:

• Entry-level position.
• Work is supervised.
• Communicates information that requires a high level of accuracy.
• Problems faced are often routine and require critical thinking.
• Desire for growth and professional development.

Required Skills/Experience:

• Associate degree or equivalent experience.
• Skills – results driven, communication/interpersonal skills, relationship building/rapport, and time management.
• Ability to professionally communicate fluently in verbal and written English.
• Ability to support a diverse and inclusive work environment.
• Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role.

Preferred Requirements:

• Any degree or equivalent experience and/or any strong or advanced proficiency in the above required skills/experience.
• 1+ years’ sales experience, staffing, long-line sales,
• Experience in employment staffing, career services, out-placement services, or sales experience in the corporate sector and/or business development.
• Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Microsoft Teams.
• Other skills or abilities – influence, comfortability communicating with all levels of an organization, punctual, disciplined, complex problem-solving, attention to detail, and motivation.

Compliance: 

• Demonstrate knowledge of, and carefully follows all applicable state laws and rules, federal and state compliance requirements and regulations including those prescribed by the U.S. Department of Education, accrediting agencies, state regulations and internal policies and procedures.  
• Effectively communicate compliance requirements to other staff as appropriate and quickly escalate any compliance concerns to the Compliance department. 

Work Environment/Physical Demands:

• This is a full-time remote position, with only occasional, planned onsite or travel requirements.
• Home office set up, quiet place to work, ability to be on camera, and ability to hard wire into high-speed internet connection.
• May require setup of computer equipment; accommodation consideration available upon request.
• Flexibility to work evenings and weekends, as needed.

Application Deadline: 5/22/2026

As an Adjunct team member, you will have access to the following benefits:

• 401k (eligible upon completion of 90 days of employment and must be at least 18 years of age)

Purpose of the Position:
An instructor fulfills instructional duties and responsibilities as assigned including providing engaging instruction in core content, laboratory skills, and professionalism. An instructor models, guides and evaluates student demonstration of required program clinical skills. An instructor develops and delivers high quality academic remediation and intervention support and certification preparation services, as assigned. An instructor manages student information, evaluates student performance, maintains high levels of student engagement, models and teaches professionalism skills, and implements institutional initiatives, policies, and procedures. An instructor is responsive to student needs and feedback and works to maintain high levels of student satisfaction. An instructor works in tandem with program and institutional leadership and cross-department representatives to maximize academic achievement, retention, certification, graduation, and placement outcomes. 

• Anticipated starting rate of $720.00/week

Key Responsibilities: 
Functional:

• Teaches material from approved curriculum in accordance with assigned schedules and deadlines to assure an appropriate level of student satisfaction.
• Effectively prepares for each week of instruction and demonstrates proficiency with all relevant software, course content and materials.
• Evaluates student coursework against stated learning outcomes and works with students so that a full achievement level is attained.
• Grades all assignments and assessments and posts grades in a timely manner.
• Provides students with feedback in a constructive and positive manner highlighting both strengths and areas in need of improvement.
• Appraises students of their academic status throughout a course through continuous evaluation and review of formative and summative assessment results.
• Remains available to students through posted office hours and individual one-to-one sessions.
• Establishes and maintains a positive, student-centered learning environment.
• Creates and implements curricular scaffolding tools and materials to match student learning styles and academic needs, supplementing those provided in the core curriculum.
• Provides high quality academic support for students in need of intervention.
• Remains responsive to student needs and student requests for support.
• Proactively monitors students’ achievement and actively outreaches to at-risk students to support course persistence and program retention.
• Effectively communicates by email, telephone, and in-person with students, fellow instructors, supervisors, and other school personnel.
• Supervises student externship experiences, as assigned.
• Provides tutoring and open laboratory skill instruction, as assigned.
• Provides distance education for Online campus via online learning management system, as assigned. An instructor’s online course assignment is dependent needs of the Online campus and upon the instructor’s ability to effectively manage all aspects of his/her ground campus responsibilities.
• Attends all required and assigned program and institutional meetings.
• Advises students on matters related to academics, attendance, career readiness and professionalism.
• Participates in curriculum development and review based upon expertise in subject area, current industry trends and student performance and engagement indicators.
• Communicates with leadership when barriers to student success are identified and participates in identifying solutions.
• Maintains an up-to-date faculty file in accordance with UMA policy, state regulations and accrediting commission requirements including required meetings, in-services and continuing education units.
• Performs other duties as requested and assigned to ensure the smooth functioning and integrity of school’s operations.
• Demonstrates knowledge of, and carefully follows all applicable federal and state compliance requirements and regulations including those prescribed by the Department of Education, accrediting agencies, CIE, and internal UMA policies and procedures.
• Effectively communicates compliance requirements to students and other staff as appropriate and quickly escalates any compliance concerns to the Compliance department.

Team Member Leadership

• Build a strong culture of accountability and high performance
• Recruit, develop, and retain top performers
• Create and implement an effective onboarding plan for every team member
• Recruit, train and develop a team with skills and experience aligned to meet UMA’s needs and the market with a focus on retention of top performers
• Set clear expectations for all Team Members. Analyze goals, activities and results to determine action plans to improve individual and team performance per stated performance management guidelines.
• Ensure that UMA values are being demonstrated and policies are being followed.

Support Institutional Initiatives

• Keep current on institutional goals, objectives, and progress
• Engage in institutional sponsored activities and initiatives as appropriate
• Lead with courage in support of change initiatives that impact organization
• Manages and assists in coordinating efforts between departments within UMA

Compliance:

• Demonstrates knowledge of, and carefully follows all applicable federal and state compliance requirements and regulations including those prescribed by the Department of Education, accrediting agencies, CIE, and internal UMA policies and procedures.
• Effectively communicates compliance requirements to students and other staff as appropriate and quickly escalates any compliance concerns to the Compliance department.

Work Experience, Skills & Abilities:
Minimum Requirements:

• Bachelor’s degree or higher
• Equivalent of 15 semester credits hours in the subject field
• Academic preparation in the specific courses taught
• Graduation from a program in the healthcare field
• Minimum of three (3) years of occupational experience
• An industry certification/licensure if consistent with employment in the healthcare field of instruction (all certifications/licensures must remain active and be maintained as required by State and/or accrediting commissions)
• Able to professionally communicate in verbal and written English
• Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Teams
• Able to support a diverse and inclusive work environment

Preferred Requirements:

• Experience with Microsoft Office Suite including Word and Excel
• Experience with Brightspace or another Learning Management System
• Experience with CampusNexus or another Student Information System
• Experience with Brightspace or another asynchronous instructional tool
• One to three (1-3) post-secondary teaching experience
• Demonstrated success in applying adult learning principals and best practices to ensure mastery of program/course learning objectives

Working Environment:

• Office Environment – Must be able to work at the UMA Campus located at 1255 Cleveland Street Clearwater, FL 33755.
• Up to 10% of travel required. 
• Instructional Environment – Must be able to work in an office, classroom, and laboratory settings, and to visit employer and healthcare facility sites as needed.
• Flexibility to work evenings and weekends as needed.

Physical Demands:

• Demonstrate ability to perform all program clinical skills
• Use one or two hands to grasp, move, or assemble objects.
• Use hands to handle, control, or feel objects, tools, or controls.
• Use fingers to grasp, move, or assemble very small objects.
• Use stomach and lower back muscles to support the body for long periods without getting tired.
• Hold the arm and hand in one position or hold the hand steady while moving the arm.
• Move two or more limbs together (for example, two arms, two legs, or one leg and one arm) while remaining in place.
• Use muscles to lift, push, pull, or carry heavy objects.
• React quickly using hands, fingers, or feet.
• Make quick, precise adjustments to machine controls.
• Be physically active for long periods without getting tired or out of breath.
• Bend, stretch, twist, or reach out.
• Choose quickly and correctly among various movements when responding to different signals.
• Keep or regain the body’s balance or stay upright in an unstable position.
• Coordinate movement of several parts of the body, such as arms and legs, while the body is moving.
• Repeat the same movements.
• Walk for long period of time.
• Sit and stand for long periods of time.
• See details of objects that are less and more than a few feet away.
• See differences between colors, shades, and brightness.
• Understand the speech of another person.
• Speak clearly so listeners can understand.
• Hear sounds and recognize the difference between them.
• Focus on one source of sound and ignore others.
• Determine the distance between objects. 

Application Deadline: 5/15/2026

As a full-time team member, you will have access to the following benefits:

• Medical (including prescription), Dental, Vision (UMA subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• Basic Life Insurance (UMA paid)
• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (UMA paid)
• Long Term Disability (UMA paid)
• Short Term Disability (Team Member paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 21 years of age)
• Pet Insurance
• Identity Theft Protection

Purpose of the Position
To assist the Admissions Department by advising prospective students about the completion of the financial aid process so that the school can request disbursement of their funds; to collect non Title IV funds on an as-scheduled basis, and to advise continuing students including those preparing for externship or graduation about options to address their account balances before they leave school.

Primary Duties and Responsibilities

• Coordinates communications to students and send emails where appropriate.
• Follows up on FAFSA and missing document renewals for continuing students.
• Works on externship and graduation clearance process so students don’t leave school with a balance.
• Checks NSLDS to review student default status, overpayments and total aggregate loan limit.
• Answers inquiries regarding financial aid and student account issues via phone and email.
• Responsible for reducing Average Accounts Receivables for assigned student population, and be proactive about reaching out to them and assisting them finding alternatives for reducing their AR.
• Demonstrates knowledge of, and carefully follows all applicable federal and state compliance requirements and regulations including those prescribed by the Department of Education, accrediting agencies, CIE, and internal UMA policies and procedures.
• Effectively communicates compliance requirements to students and other staff as appropriate and quickly escalates any compliance concerns to the Compliance department.
• Other duties as assigned.

Education/Experience

• High school diploma or equivalent required.
• Bachelor degree or equivalent experience preferred.
• 2-3 years of accounting or finance experience preferred.

Associated Knowledge, Skills & Abilities

• Working knowledge of Title IV Regulations preferred.
• Excellent customer service skills along with written and verbal communication skills required.
• Ability to work in a proactive student finance environment.
• Working knowledge of Title IV Regulations
• Must be computer and internet literate with knowledge, or ability to learn Campus Vue.
• Flexibility to work evenings and weekends as needed.

Work Environment/Physical Demands:

• This is a full-time remote position, with only occasional, planned onsite or travel requirements.
• Home office set up, quiet place to work, ability to be on camera, and ability to hard wire into high-speed internet connection.
• May require setup of computer equipment; accommodation consideration available upon request.
• Flexibility to work evenings and weekends, as needed.

Application Deadline: Applications are accepted and reviewed on an ongoing basis. 

As a full-time team member, you will have access to the following benefits:

• Medical (including prescription), Dental, Vision (UMA subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• Basic Life Insurance (UMA paid)
• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (UMA paid)
• Long Term Disability (UMA paid)
• Short Term Disability (Team Member paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 18 years of age)
• Pet Insurance
• Identity Theft Protection

Purpose of the Position:
The Career Associate is responsible for Career Services functions and duties as they relate to providing UMA graduates employment opportunities and ensuring graduate success by connecting graduates with allied healthcare employers. The Career Associate focuses on managing the graduate-facing process of Career Services in a call center environment through outbound phone activity; including graduate engagement, graduate career readiness, and partnering with the business development and Corporate Alliance teams for placement opportunities.

The Career Associate reports to the Director or Senior Director, Career Services.

Key Responsibilities:
Graduate Coaching:

• Influences and empowers students and graduates to find employment in their field of study and begin their healthcare careers.
• Manages a population of graduates and assist them in job placement in the Allied Healthcare field.
• Works with students and graduates to give them guidance on interview techniques, workplace expectations, resume best practices and more.
• Develops and implements plans to achieve student and graduate employment goals.
• Matches graduates to employer positions and maintain ongoing relationships with companies to ensure excellent customer satisfaction.
• Prepares for and facilitates graduate interviews with employers, including those with our national Corporate Alliance partnerships
• Maintains timely, compliant and accurate documentation and metric requirements on all activity related to UMA graduates, employers, job orders and interview results up to and including placement of graduates.
• Consistently meets or exceeds department metrics and quotas including talk time, interviews, hires and monthly goal of placed graduates.

Employer Outreach:

• Contacts hiring managers to create new job opportunities, interviews, hires, and placements.
• Develops and grows new and existing relationships within the healthcare industry to proactively discover future job opportunities for our graduates.
• Locates, engages and attracts prospective healthcare companies to form partnerships to secure employment opportunities in assigned marketplace with the goal of building and maintaining long-term relationships that yield placements for UMA graduates and future relationship building.
• Sources employment opportunities through our proprietary lead management tool with over a million leads, cold calling, email, fax and social media contact with decision makers and hiring managers.
• Influences lead outcomes and communicates with hiring managers using a consultative graduate-focused approach to understand their hiring needs.
• Ensures all paperwork is completed according to company, government, and accreditor standards.

Compliance:

• Demonstrates knowledge of, and carefully follows all applicable federal and state compliance requirements and regulations including those prescribed by the Department of Education, accrediting agencies, CIE, and internal UMA policies and procedures.
• Effectively communicates compliance requirements to students and other staff as appropriate and quickly escalates any compliance concerns to the Compliance department.

Work Experience, Skills, & Abilities:
Minimum Requirements:

• Associate degree 
• Ability to work in a high-powered, dynamic, energetic, and results-driven call center environment
• Demonstrated track record of success in past roles
• Stable employment record
• Exceptional communication, presentation, and interpersonal skills with the ability to establish rapport with a diverse customer base
• Ability to multi-task and handle a high-pressure environment with timeline pressures
• Committed, self-driven, with strong follow-up skills
• Comfortable working independently or in a team environment
• Able to support a diverse and inclusive work environment
• Fluent and able to professionally communicate in verbal and written English
• Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Skype and Microsoft Teams

Preferred Requirements:

• Bachelor’s degree
• More than 1 year of sales, staffing, long-line sales, or 3^rd party logistics experience
• Experience in employment staffing, career services, out-placement services, or sales in the corporate sector
• Experience cold calling in a production driven environment
• Proven track record in professional sales or business development
• Past success in servicing customers in a people-oriented industry
• Experience with Zoho, Microsoft Dynamics, or a similar CRM system is preferred

Working Environment:

• Call Center Environment, or Home Office, if outside of office area
• Ability to share open cubicle office spaces with other coworkers
• Flexibility to work evenings and weekends as needed

Physical Demands:

• Requires long periods of sitting at a desk working on a computer
• Must be able to remain in a stationary position (sitting at a desk) for 80% of the time
• Requires occasional bending, stooping, and squatting
• Requires occasional lifting of up to 10 lbs.

Application Deadline: Applications are accepted and reviewed on an ongoing basis. 

As a full-time team member, you will have access to the following benefits:

• Medical (including prescription), Dental, Vision (UMA subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• Basic Life Insurance (UMA paid)
• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (UMA paid)
• Long Term Disability (UMA paid)
• Short Term Disability (Team Member paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 18 years of age)
• Pet Insurance
• Identity Theft Protection

Purpose of the Position:

As a Classroom Support Advisor, your mission is to provide exceptional care to students and graduates. You assist with inquiries, troubleshoot technical issues, and ensure seamless connections to the correct departments or resources. By prioritizing customer needs, you contribute to our success in the allied health field.

What You’ll Do:

1. Over-the-phone Support: Encourage, motivate, and leave students feeling positive through verbal interactions.
2. Issue Resolution: Evaluate and resolve student inquiries, ensuring satisfaction with appropriate actions. Document all interactions.
3. Technical Assistance: Provide Tier 1 technical support assistance.
4. Department Liaison: Assist students in contacting relevant departments (instructors, Student Finance, etc.).
5. Resource Facilitation: Confirm book shipments, provide e-book assistance, and support LMS navigation.
6. Collaboration and Communication: Participate in and contribute to team collaboration and communication.  Engage with team members on camera and in digital workspaces and virtual events.
7. Perform other duties as assigned.

Career Level Expectations:

• Entry-level position.
• Work is supervised.
• Communicates information that requires a high level of accuracy.
• Problems faced are often routine and require critical thinking.
• Desire for growth and professional development.

Required Skills/Experience:

• High School Diploma or equivalent experience.
• Skills – relationship building, ability to learn basic technical computer skills, time management, personal accountability, and drive.
• Ability to professionally communicate fluently in verbal and written English.
• Ability to support a diverse and inclusive work environment.
• Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role.

Preferred Requirements:

• Any degree or equivalent experience and/or strong or advanced proficiency in any of the above required skills/experience.
• Experience in customer service, contact center and/or technical support.
• Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Microsoft Teams.
• Other skills and abilities – customer service, technical support, resilience, rapport building, and emotional intelligence.

Compliance: 

• Demonstrate knowledge of, and carefully follows all applicable state laws and rules, federal and state compliance requirements and regulations including those prescribed by the U.S. Department of Education, accrediting agencies, state regulations and internal policies and procedures.  
• Effectively communicate compliance requirements to other staff as appropriate and quickly escalate any compliance concerns to the Compliance department. 

Work Environment/Physical Demands:

• This is a full-time remote position.
• Home office set up, quiet place to work, ability to be on camera, and ability to hard wire into high-speed internet connection.
• May require setup of computer equipment; accommodation consideration available upon request.
• Flexibility to work evenings and weekends, as needed.
• Flexibility to work occasional holidays.

Application Deadline: Applications are accepted and reviewed on an ongoing basis. 

As a full-time team member, you will have access to the following benefits:

• Medical (including prescription), Dental, Vision (UMA subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• Basic Life Insurance (UMA paid)
• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (UMA paid)
• Long Term Disability (UMA paid)
• Short Term Disability (Team Member paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 18 years of age)
• Pet Insurance
• Identity Theft Protection

Purpose of the Position:
As a Learner Services Advisor, your purpose is to guide, support, and empower students throughout their educational journey, committed to understanding each learner’s unique needs, aspirations, and challenges. By fostering a collaborative and personalized approach, we aim to create an environment where learners thrive, succeed, and achieve their career goals in the allied health industry.

What You’ll Do:

1. Academic Planning and Support: Provide academic guidance to learners, assisting them with course navigation, academic policies, and course expectations.
2. Student Support and Communication: Regularly engage with learners as a primary point of contact to address their non-academic inquiries and concerns, via voice, text, and video.
3. Retention and Success Strategies: Collaborate with colleagues to develop and implement retention initiatives. Identify at-risk learners and provide guidance to enhance their chances of short- and long-term academic success.
4. Performance Metrics and Success: Contribute to achieving individual, team, and departmental retention goals.
5. Collaboration and Communication: Participate in and contribute to team collaboration and communication.  Engage with team members on camera and in digital workspaces and virtual events.
6. Perform other duties as assigned.

 Career Level Expectations:

• Entry-level position.
• Work is supervised.
• Communicates information that requires a high level of accuracy.
• Problems faced are often routine and require critical thinking.
• Desire for growth and professional development.

Required Skills/Experience:

• High School Diploma or equivalent experience.
• Skills – relationship building, ability to learn basic technical computer skills, time management, personal accountability, and drive.
• Ability to professionally communicate fluently in verbal and written English.
• Ability to support a diverse and inclusive work environment.
• Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role.

Preferred Requirements:

• Any degree or equivalent experience and/or strong or advanced proficiency in any of the above required skills/experience.
• 1+ years’ experience in customer service, contact center or hospitality role.
• Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Microsoft Teams.
• Other skills and abilities – critical thinking, problem-solving, organization, interpersonal skills, and multi-tasking.

Compliance: 

• Demonstrate knowledge of, and carefully follows all applicable state laws and rules, federal and state compliance requirements and regulations including those prescribed by the U.S. Department of Education, accrediting agencies, state regulations and internal policies and procedures.  
• Effectively communicate compliance requirements to other staff as appropriate and quickly escalate any compliance concerns to the Compliance department. 

Work Environment/Physical Demands:

• This is a full-time remote position.
• Home office set up, quiet place to work, ability to be on camera, ability to be on camera, and ability to hard wire into high-speed internet connection.
• May require setup of computer equipment; accommodation consideration available upon request.
• Flexibility to work evenings and weekends, as needed.

Application Deadline: Applications are accepted and reviewed on an ongoing basis. 

As a full-time team member, you will have access to the following benefits:

• Medical (including prescription), Dental, Vision (UMA subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• Basic Life Insurance (UMA paid)
• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (UMA paid)
• Long Term Disability (UMA paid)
• Short Term Disability (Team Member paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 18 years of age)
• Pet Insurance
• Identity Theft Protection

Purpose of the Position:

The Program Director oversees the development, implementation, and evaluation of the assigned program, ensuring it aligns with the institution's mission and educational standards. This role is responsible for curriculum development, faculty coordination, and student support, fostering an inclusive and effective learning environment. The Program Director also engages with industry partners to ensure the program meets current professional standards and prepares students for successful careers in the field.

What You’ll Do:

1. Program Design and Evaluation: Design, implement, and evaluate the assigned program to ensure it meets educational standards and aligns with the institution's mission.
2. Curriculum Development: Develop and update the curriculum to reflect current industry standards and best practices in the field.
3. Faculty Management: Recruit, train, and supervise faculty members, ensuring they have the resources and support needed to deliver high-quality education.
4. Student Support: Provide guidance and support to students, addressing their academic and professional development needs.
5. Accreditation and Compliance: Ensure the program meets all accreditation requirements and complies with relevant regulations and standards.
6. Industry Partnerships: Build and maintain relationships with healthcare industry partners to ensure the program remains relevant and provides graduates with career opportunities.
7. Program Assessment: Monitor and assess the effectiveness of the program through regular evaluations and feedback from students, faculty, and industry partners.
8. Budget Management: Develop and manage the program's budget, ensuring resources are allocated effectively to support program goals.
9. Professional Development: Stay current with trends in the program field and higher education and participate in professional development opportunities to enhance program quality.
10. Team Leadership: Lead, coach, and develop team members, fostering a culture of wellness, recognition, and engagement. Meet regularly with direct reports in one-on-one and group settings to provide feedback and cultivate a positive work culture.
11. Lead with Care: Lead, coach, and develop team members while fostering a culture of wellness, recognition, engagement, accountability, and inclusive, values‑based leadership.
12. Perform other duties as assigned.

Career Level Expectations:

• Applies broad theoretical job knowledge typically obtained through post-secondary education or equivalent work experience.
• Handles problems and uses critical thinking to solve.
• Communicates facts, policies and practices related to job area.
• Desire for growth and professional development.

Required Skills/Experience:

• Master’s Degree or combination of Bachelor’s degree and equivalent experience in healthcare or related field as appropriate to the program content.
• Administrative and/or supervisory experience with teams in the delivery of academic and/or social services.
• 15 semester credit hours in the subject field for Healthcare Instructor.
• Academic preparation in the specific courses taught.
• 3+ years’ experience in a hospital or long-term care facility.
• Active LPN/RN, PCT, CPT, EMT, Paramedic certification required and must be maintained as required by State and/or accrediting commissions.
• 2+ years’ experience required in proprietary adult education including student advising, evaluation skills, and classroom instruction experience preferred.

Preferred Requirements:

• Master’s Degree in healthcare or related field as appropriate to the program content.
• Three (3) or more years of Administrative and/or supervisory experience with teams in the delivery of academic and/or social services.
• Online teaching experience in an accredited post-secondary institution.
• Three (3) or more years of experience in online education or proprietary industry.
• Proficient in MS Office and other business tools such as Microsoft Teams.
• Other skills or abilities – Learning Management System (LMS), emerging education technologies, education program strategic planning and market analysis.

Compliance: 

• Demonstrate knowledge of and carefully follow all applicable state laws and rules, federal and state compliance requirements and regulations including those prescribed by the U.S. Department of Education, accrediting agencies, state regulations and internal policies and procedures.  
• Effectively communicate compliance requirements to other staff as appropriate and quickly escalate any compliance concerns to the Compliance department. 

Work Environment/Physical Demands:

• This is an onsite position supporting both of UMA's ground campuses in Clearwater, Florida, and Tampa, Florida.    
• May include a flexible remote schedule for online/virtual instructional opportunity.
• Flexibility to work evenings and weekends as needed.

Application Deadline: 06/01/2026

As a full-time team member, you will have access to the following benefits:

• Medical (including prescription), Dental, Vision (UMA subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• Basic Life Insurance (UMA paid)
• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (UMA paid)
• Long Term Disability (UMA paid)
• Short Term Disability (Team Member paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 18 years of age)
• Pet Insurance
• Identity Theft Protection

Purpose of the Position:

The Program Director is responsible for leading the development, implementation, and management of educational programs. This role ensures the delivery of high-quality, engaging, and accessible courses that meet institutional standards and support student success.

What You’ll Do:

1. Develop and Implement Programs: Design and oversee the creation of courses and programs that align with the institution’s goals and standards.
2. Monitor and Evaluate Program Effectiveness: Continuously assess the quality and effectiveness of courses, making necessary adjustments to improve student outcomes.
3. Collaborate with Faculty and Staff: Work closely with educators and administrative staff to ensure the successful delivery and support of programs.
4. Ensure Compliance and Accessibility: Ensure that all programs meet accreditation standards and are accessible to all students, including those with disabilities.
5. Manage Budgets and Resources: Oversee the financial aspects of programs, including budgeting, resource allocation, and securing funding.
6. Oversee Regional Operations: Provide strategic leadership and operational oversight for the education programs across multiple geographic regions, ensuring consistency in execution, compliance, and performance outcomes.
7. Analyze and Respond to Regional Market Trends: Monitor regional enrollment data, demographic shifts, and market dynamics to adjust recruitment strategies and optimize outreach efforts tailored to specific populations.
8. Support Cross-Regional Collaboration and Best Practices: Facilitate communication and collaboration among the program’s teams, sharing insights, standardizing best practices, and aligning efforts with institutional goals and regional needs.
9. Lead with Care: Lead, coach, and develop team members, fostering a culture of wellness, recognition, and engagement. Meet regularly with direct reports in one-on-one and group settings to provide feedback and cultivate/maintain a positive work culture.  
10. Perform other duties as assigned. 

Career Level Expectations:

• Typically manages one or more teams or small unit(s).
• Recognized subject matter expert in job area.
• Manages large projects or processes with limited oversight.
• Handles difficult and often complex problems that require extensive investigation and analysis and collaboration with others.
• Requires ability to influence others to accept practices and approaches, and ability to communicate with executive leadership.
• Desire for growth and professional development.

Required Skills/Experience:

• Bachelor’s degree. 
• Must have a minimum of two years teaching experience as a Level B instructor.
• Be certified as a Florida paramedic in good standing with the department, with at least four years field level provider experience in the pre-hospital environment with an ALS provider.
• Must have at least two years teaching experience in EMS education. 
• Ability to professionally communicate fluently in verbal and written English.
• Ability to support a diverse and inclusive work environment.
• Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role.

Preferred Requirements:

• Any advanced degree or equivalent experience and/or strong or advanced proficiency in any of the above required skills/experience.
• Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Microsoft Teams.
• Other skills or abilities – Learning Management System (LMS), emerging education technologies, education program strategic planning and market analysis.

Compliance: 

• Demonstrate knowledge of, and carefully follows all applicable state laws and rules, federal and state compliance requirements and regulations including those prescribed by the U.S.
• Department of Education, accrediting agencies, state regulations and internal policies and procedures.  
• Effectively communicate compliance requirements to other staff as appropriate and quickly escalate any compliance concerns to the Compliance department. 

Work Environment/Physical Demands:

• This position is an onsite position at UMA’s ground campus.   
• Flexibility to work evenings and weekends as needed.

Application Deadline: 05/06/2026

As a full-time team member, you will have access to the following benefits:

• Medical (including prescription), Dental, Vision (UMA subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• Basic Life Insurance (UMA paid)
• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (UMA paid)
• Long Term Disability (UMA paid)
• Short Term Disability (Team Member paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 18 years of age)
• Pet Insurance
• Identity Theft Protection

West Coast Schedules - specific to those residing in UT, NV, AZ, NM

Sunday-Thursday:

• Sunday shift will always be 11am - 8pm EST
• Monday - Thursday will be 12pm - 9pm EST

Purpose of the Position:
Do you have a passion for helping others achieve their goals and overcome challenges? Are you confident speaking with different types of people? Does high-energy describe your personality? Are you a good listener and a patient problem solver? If you answered yes to these questions, then you might be a perfect fit for the Online Admissions Representative position at Ultimate Medical Academy (UMA).

As a member of the admissions team, you'll be responsible for meeting clearly defined metrics and performance levels in a dynamic work environment. You will be responsible for contacting prospective students who have expressed an interest in furthering their education and you will help them understand how the programs offered at our campus can meet their needs. The Admissions Associate conducts all admissions activities with the highest integrity and business ethics while adhering to state, federal, and UMA policies and procedures.  The Admissions Representative reports to the Director of Admissions.

As an Admissions Representative, you’ll help prospective students decide if enrolling at UMA is the right choice for their education. And you don’t need to have experience working at a school for this role, because we provide comprehensive paid training.

Key Responsibilities:
Functional:

• Follows admissions criteria for all perspective students in accordance with all school and company policies and procedures, all applicable federal and state regulations, and all accrediting agency standards and requirements.
• Contacts potential students utilizing most appropriate method of contact (e.g., phone, email, etc.) to set up information session.
• Conducts interviews of prospective students while gauging interest level, area of study, time and availability, etc.
• Serve as liaison between prospective student and Admissions on their initial visit to the school
• Contact graduates, previously cancelled students, and students scheduled to start in classes to provide program opportunities and assess class readiness.
• Use Interaction Client to efficiently respond to student inquiries through inbound and outbound phone calls, emails, and other forms of approved communication.
• Evaluates prospective students based on his/her needs, desire, interests, qualifications, motivations, commitments, and determinations in a qualitative manner.
• Completes and maintains all required paperwork (e.g., enrollment, transfer requests, etc.) and data entry in an accurate, timely, and compliant manner.
• Refers students as appropriate to Student Finance and/or correct department.
• Schedules appointments for campus tours.
• Follows all training and guidance as provided by the Director of Admissions. 

Compliance:

• Demonstrates knowledge of, and carefully follows all applicable federal and state compliance requirements and regulations including those prescribed by the Department of Education, accrediting agencies, CIE, and internal UMA policies and procedures.
• Effectively communicates compliance requirements to students and other staff as appropriate and quickly escalates any compliance concerns to the Compliance department.

Work Experience, Skills & Abilities:
Minimum Requirements:

• Minimum of a high school diploma or equivalent. (Required)
• Minimum of 2 years of previous experience in education, customer service, sales, or related field. (Required)
• Support diverse and inclusive work environment
• Upholds all compliance standards by performing job duties while acting in accordance with all school and company policies and procedures, all applicable federal and state regulations and all accrediting agency standards and requirements.
• Ability to be customer-centric by ensuring each prospective student has his/her needs met while developing and building collaborative relationships.
• Ability to uncover the needs, desires, and strengths of prospective students and help them select a program that best matches those requirements
• Manages work time effectively by ensuring all work is completed in a timely and efficient manner.
• Presents information in a factual and ethical manner to prospective students and others regarding school's programs, tuition, fee schedules, refund policy, payment plans and other college policies and procedures which impact students.
• Strives to be a team player by working effectively in a team environment and within and across Ultimate Medical Academy departments. 

Preferred Requirements:

• Associates degree or higher.
• 3 years of direct sales and/or customer service experience.
• Typing Skills 40 plus WPM. 

Work Environment/Physical Demands:

• This is a full-time remote position, with only occasional, planned onsite or travel requirements.
• Home office set up, quiet place to work, ability to be on camera, and ability to hard wire into high-speed internet connection.
• May require setup of computer equipment; accommodation consideration available upon request.
• Flexibility to work evenings and weekends, as needed.

Application Deadline: Applications are accepted and reviewed on an ongoing basis

As a full-time team member, you will have access to the following benefits:

• Medical (including prescription), Dental, Vision (UMA subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• Basic Life Insurance (UMA paid)
• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (UMA paid)
• Long Term Disability (UMA paid)
• Short Term Disability (Team Member paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 18 years of age)
• Pet Insurance
• Identity Theft Protection

Purpose of the Position:

The Business Development Advisor is a key member of the Career Services team, focused on driving positive career outcomes for graduates while supporting the institution’s strategic goals. This role is responsible for building and nurturing relationships with employers, community organizations, and industry leaders to expand career opportunities for UMA graduates. Through strategic outreach, partnership development, and close collaboration with internal teams, the advisor ensures alignment between employer needs and student capabilities.

What You’ll Do:

1. Territory Management and Employer Relationship Development: Oversee an assigned geographic area with autonomy. Focus on building and maintaining strong relationships with employers in the allied healthcare sector. Use market insights and CRM data to identify high-potential employer partnerships and create meaningful employment opportunities for graduates.
2. Prospective Employer Outreach: Proactively engage potential employer partners through cold calling and effectively utilize the internal lead management system to expand the employer network. Engage in meaningful dialogue with to understand their evolving workforce needs, challenges, and hiring priorities.
3. Strategic Employment Planning: Develop and grow new and existing relationships within the healthcare industry to proactively identify future job opportunities for graduates. Partner with Career Services Advisors to match graduates with suitable employment opportunities and support their career development.
4. Graduate Placement & Employer Engagement: Align graduates with well-qualified allied healthcare job opportunities and maintain relationships with employer partners to ensure actionable pre- and post-interview feedback is captured to best assist graduates with getting hired. Identify trends in employer feedback to improve placement success rates.
5. Documentation and Metrics Achievement: Ensure timely, accurate, and compliant documentation of graduate interactions, employer engagements, job orders, interview outcomes, and successful placements. Consistently meet or exceed departmental performance metrics, including call volume, interviews, hires, and monthly placement goals. Maintain detailed notes in the CRM system of record.
6. Perform other duties as assigned.

Career Level Expectations:

• Entry-level position.
• Work is supervised.
• Communicate information that requires a high level of accuracy.
• Problems faced are often routine and require critical thinking.
• Desire for growth and professional development.

Required Skills/Experience:

• Associate’s degree or equivalent experience.
• 1-2 years’ experience in business-to-business sales, business development, employment staffing, career services, or another related field.
• Demonstrated strengths in results-driven performance, interpersonal communication, relationship building, and effective time management.
• Ability to professionally communicate fluently in verbal and written English.
• Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Microsoft Teams.
• Familiarity with CRM systems.

Preferred Requirements:

• Any degree or equivalent experience and/or strong or advanced proficiency in the above required skills/experience.
• 2+ years’ experience in business-to-business sales, business development, employment staffing, career services, or another related field.

Compliance: 

• Demonstrate knowledge of, and carefully follows all applicable state laws and rules, federal and state compliance requirements and regulations including those prescribed by the U.S. Department of Education, accrediting agencies, state regulations and internal policies and procedures.  
• Effectively communicate compliance requirements to other staff as appropriate and quickly escalate any compliance concerns to the Compliance department. 

Work Environment/Physical Demands:

• This is a full-time remote position.
• Home office set up, quiet place to work, ability to be on camera, and ability to hard wire into high-speed internet connection.
• May require setup of computer equipment, accommodation consideration available upon request.
• Flexibility to work evenings and weekends, as needed.

Application Deadline: Applications are accepted and reviewed on an ongoing basis.