What Do We Do?

Triple Whale is the complete intelligence platform that helps ecommerce brands confidently understand what's working in their business, what's not, and what they should do next.

We pull all your data into one place, give you the measurement tools to actually trust it, then use the smartest AI in the industry to translate it into insights and recommendations. From there, you get tools to put those insights to work — from AI agents that generate creative and take action on your behalf, to automations that make the rest of your tech stack smarter and more effective.

More than 60,000 brands like Pressed Juicery, Ouai and True Classic trust Triple Whale to grow faster with fewer resources — uncovering opportunities and acting on them at a scale that would be impossible manually.

What You're Applying for

Triple Whale is hiring an SDR Manager to help scale our Sales Development organization during an important stage of growth.

We already have strong SDR leadership in place, and we’re adding a second SDR Manager to increase coaching capacity, bring fresh strategic thinking, and help us execute a more sophisticated outbound motion. This person will manage a team of approximately 5–8 SDRs, owning their day-to-day performance, development, coaching, and promotion readiness.

This is a hands-on leadership role for someone who loves getting close to the reps, the accounts, the messaging, and the numbers. You’ll help SDRs improve how they research accounts, reach prospects, book qualified meetings, and create meaningful pipeline. You’ll also help Triple Whale unlock underpenetrated segments of our overall total addressable market through sharper targeting, stronger outbound execution, and more strategic use of modern sales development tools.

We’re focused on helping the team prospect smarter, prioritize better accounts, personalize outreach more effectively, and scale outbound execution without sacrificing quality. The right person will be excited to combine strong SDR leadership fundamentals with a modern approach to pipeline generation, including effective use of tools like Apollo and other sales development platforms.

What You’ll Do 

• Manage, coach, and develop a team of 5–8 SDRs.
• Own day-to-day SDR performance, including activity quality, meeting creation, held meeting rates, opportunity creation, and pipeline contribution.
• Help each SDR improve through regular 1:1s, call coaching, email reviews, pipeline inspection, role plays, and tactical feedback.
• Build clear development plans that help SDRs progress toward promotion pathways into AE, partnerships, sales leadership, or other commercial roles.
• Partner with the existing SDR Manager and Sales leadership to divide coverage, improve team operating rhythm, and scale best practices.
• Bring new strategic ideas and tactical outbound strategies that help the team reach underpenetrated segments of our overall TAM.
• Help SDRs use sales tools, data, research workflows, sequencing platforms, LinkedIn, HubSpot, Apollo, and other systems more effectively.
• Improve account prioritization, persona targeting, messaging relevance, and outbound execution.
• Partner with AEs to align on territory strategy, account handoffs, meeting quality, and follow-up discipline.
• Partner with Marketing, RevOps, and Product Marketing on campaign follow-up, list building, event plays, competitive positioning, and new product messaging.
• Create a culture of accountability, curiosity, preparation, high standards, and continuous improvement.
• Identify process gaps, tooling gaps, enablement needs, and coaching opportunities that improve SDR productivity.
• Help recruit, interview, onboard, and ramp new SDRs as the team grows.

What You’ll Bring

• 2+ years of experience managing SDRs, BDRs, or outbound sales development teams.
• Proven ability to coach early-career sales talent and improve rep performance.
• Strong understanding of outbound prospecting, including account research, persona mapping, sequencing, cold calling, LinkedIn outreach, objection handling, and meeting qualification.
• Experience managing a team against activity, conversion, pipeline, and quality metrics.
• Comfort using modern sales tools such as HubSpot, LinkedIn Sales Navigator, Gong, Apollo, Clay, Outreach, Salesloft, or similar platforms.
• Strong interest in improving sales development workflows through better data, smarter tooling, and more effective rep execution.
• Ability to bring fresh ideas while collaborating well with existing leadership and operating structures.
• Strong communication skills with a high bar for clear, relevant, commercially sharp messaging.
• Analytical mindset with the ability to diagnose funnel problems and turn data into coaching or process changes.
• High ownership, strong follow-through, and comfort operating in a fast-moving environment.
• Experience selling into ecommerce, retail, marketing, analytics, attribution, or performance marketing teams is a plus.

Our Values

• We Are Customer Obsessed: From our mission to every detailed project, everything we do is designed to create a positive impact for our customers.
• We Move (Very!) Quickly: The speed at which we work, iterate, and deliver value is our most competitive advantage. 
• We Are Trustworthy: Candor, directness, and honest communication helps us learn, grow and improve so we can win together. 
• We Are Curious: We extend beyond our comfort zone and ask questions that guide us towards new, creative, and bold paths.
• We Act Like A Mensch: We act with honor, integrity and empathy, and have deep respect for our customers and each other.

Triple Whale is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join Us in Making Waves

If you’re looking for more than just a job and want to be part of a movement reshaping the future of Ecommerce, Triple Whale is the place for you. We’re on the lookout for driven, curious, and creative individuals ready to thrive in a fast-paced environment.

Referred?  Got here thanks to a friend? Splash some gratitude their way!  They'll need to submit your application through our referral system to make it official.

#LI-Remote 

What Do We Do?

Triple Whale is the complete intelligence platform that helps ecommerce brands confidently understand what's working in their business, what's not, and what they should do next.

We pull all your data into one place, give you the measurement tools to actually trust it, then use the smartest AI in the industry to translate it into insights and recommendations. From there, you get tools to put those insights to work — from AI agents that generate creative and take action on your behalf, to automations that make the rest of your tech stack smarter and more effective.

More than 60,000 brands like Pressed Juicery, Ouai and True Classic trust Triple Whale to grow faster with fewer resources — uncovering opportunities and acting on them at a scale that would be impossible manually.

Why Triple Whale Needs You

Marketing attribution is getting harder. Signal loss, privacy regulations, and channel proliferation have made "which channel drove this sale?" one of the most contested questions in eCommerce. Triple Whale's MTA product is how thousands of brands answer it.

You'll own our MTA product line end-to-end: the models, the UX, the data integrations, and the thinking behind how we help customers choose and interpret attribution approaches. You'll work alongside our MMM and Incrementality PMs to build a coherent unified measurement experience, and you'll help Triple Whale maintain its position as a leader in marketing measurement.

We are prioritizing candidates on the East Coast or those who can work comfortably during EST hours.

What You'll Drive

• Attribution Modeling Own and evolve our multi-touch attribution models, ensuring they reflect real customer journeys across channels, devices, and time horizons.
• Methodology UX Build intuitive experiences that help marketers choose the right attribution approach for their business, interpret results with confidence, and act on what they see. Great attribution UX helps customers navigate methodology tradeoffs without a PhD.
• Ad Platform Integrations Manage technical and strategic relationships with Triple Whale's ad platform partners, including Meta, TikTok, Google, Pinterest, Snapchat, and AppLovin. Keep our attribution data comprehensive, fresh, and trustworthy as platform APIs and measurement policies evolve.
• Cross-Methodology Alignment Partner with the MMM and Incrementality PMs to surface coherent measurement for customers using multiple approaches. Help customers understand when methods agree, when they diverge, and what to do about it.
• Thought Leadership Stay ahead on signal loss, privacy shifts, and the evolving role of MTA in modern measurement stacks. Partner with marketing to turn product expertise into positioning that strengthens Triple Whale's reputation as the measurement authority for eCommerce.

What You'll Bring

• 5+ years of PM experience in attribution, adtech, measurement, or analytics platforms
• Deep familiarity with attribution methodologies and how to translate that complexity into products non-technical marketers actually trust
• Strong product sense for UX and information design across complex data products
• A genuine point of view on where marketing measurement is headed
• Experience managing platform partnerships or technical integrations with walled gardens
• Comfort working with data scientists and engineers on model logic and productizing statistical methods
• English required; Hebrew a plus

Nice to Have

• Experience with MMM or incrementality and how they complement MTA
• Background in eCommerce, DTC, or performance marketing
• Familiarity with ad platform APIs, CAPI, or server-side tracking
• Experience with identity resolution or cross-device stitching
• Track record of contributing to thought leadership in the measurement space
• LLM/AI experience applied to marketing measurement/attribution use cases

Who You'll Work With

You'll report to the Director of Product, and work with a dedicated engineering team, data scientists, and our Marketing Science team. You'll be a peer to the PMs owning MMM, Incrementality, and our Pixel/ID Graph infrastructure, with regular interaction with platform partners.

Our Values

• We Are Customer Obsessed: From our mission to every detailed project, everything we do is designed to create a positive impact for our customers.
• We Move (Very!) Quickly: The speed at which we work, iterate, and deliver value is our most competitive advantage. 
• We Are Trustworthy: Candor, directness, and honest communication helps us learn, grow and improve so we can win together. 
• We Are Curious: We extend beyond our comfort zone and ask questions that guide us towards new, creative, and bold paths.
• We Act Like A Mensch: We act with honor, integrity and empathy, and have deep respect for our customers and each other.

​​Our compensation ranges are set using benchmarks from growth-stage companies and factor in function, level, and location- so everything stays above board and whale-balanced.  The range you sea on each job posting shows the minimum and maximum target salary for new hires across all U.S. locations.

Triple Whale is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join Us in Making Waves

If you’re looking for more than just a job and want to be part of a movement reshaping the future of Ecommerce, Triple Whale is the place for you. We’re on the lookout for driven, curious, and creative individuals ready to thrive in a fast-paced environment.

Referred?  Got here thanks to a friend? Splash some gratitude their way!  They'll need to submit your application through our referral system to make it official.

#LI-Remote 

What Do We Do?

Triple Whale is the complete intelligence platform that helps ecommerce brands confidently understand what's working in their business, what's not, and what they should do next.

We pull all your data into one place, give you the measurement tools to actually trust it, then use the smartest AI in the industry to translate it into insights and recommendations. From there, you get tools to put those insights to work — from AI agents that generate creative and take action on your behalf, to automations that make the rest of your tech stack smarter and more effective.

More than 50,000 brands like Pressed Juicery, Ouai and True Classic trust Triple Whale to grow faster with fewer resources — uncovering opportunities and acting on them at a scale that would be impossible manually. 

What You're Applying For:

As a Customer Success Manager at Triple Whale, you will focus on and support our ecommerce stores and/or our agency Enterprise clients who maintain the relationship with the stores directly.  You will be joining a growing global team of superstar CSMs who love to help and guide our clients to success.

This CSM will own relationships with our Enterprise clients and lead their program strategy in a consultative and data-driven fashion. Your core responsibility will be working with customers as a trusted consultant and to own customer relationships completely - advising on marketing strategy, best practices and feature functionality.We are prioritizing candidates based on the West Coast of the US or those who can comfortably work during Pacific Standard Time (PST) hours.

What You'll Do:

• Closely collaborate with Sales, Solutions Architects, and Support to provide maximum value for your clients, while retaining and growing revenue for Triple Whale.
• Revenue and renewal forecasting
• Understand customers’ goals, and implementing tailored success plans
• Drive executive level relationships, and identify opportunities to expand the clients suite of Triple Whale products to satisfy their goals.
• Gain the confidence of and cement relationships with clients throughout the entire lifecycle of the account including: Goal-setting, value delivery, account growth, new product adoption, and renewals
• Work independently to deliver a “consultant” perspective in all client interactions - creating customized success plans based on customers goals and challenges
• Develop and maintain a deep understanding of our products and the broader marketing landscape - staying up to date on industry trends and best practices
• Lead and present at client meetings, both in-person and over video conference
• Analyze customer usage to form accurate forecasts, and to have complete visibility into renewal pipeline; identify, clearly communicate, and manage risk throughout the year through proactive touch points and take the lead in developing resolution strategies
• Lead discussions with clients to probe what new products they are interested in and what integrations they might need, and translate customer feedback into specific product requirements
• Contribute to the continued development and improvement of the Triple Whale Customer experience

What You'll Bring:

• Previous experience servicing customers in the ecomm space is a MUST, highly preferred from a SaaS environment
• Ability to thrive in a dynamic, fast paced startup environment
• Superb written and verbal communication skills
• Quick learner
• Flexible, embraces change and new responsibilities
• Excellent computer skills and tech savvy
• Service-oriented, passionate about providing top notch service to our clients
• Detail-oriented, capable of handling multiple responsibilities at once
• Positive attitude, empathy, and high energy
• Thrives in a collaborative team environment

Our Values

• We Are Customer Obsessed: From our mission to every detailed project, everything we do is designed to create a positive impact for our customers.
• We Move (Very!) Quickly: The speed at which we work, iterate, and deliver value is our most competitive advantage. 
• We Are Trustworthy: Candor, directness, and honest communication helps us learn, grow and improve so we can win together. 
• We Are Curious: We extend beyond our comfort zone and ask questions that guide us towards new, creative, and bold paths.
• We Act Like A Mensch: We act with honor, integrity and empathy, and have deep respect for our customers and each other.

Triple Whale is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Base Compensation Range: 120,000-130,000

​​Our compensation ranges are set using benchmarks from growth-stage companies and factor in function, level, and location- so everything stays above board and whale-balanced.  The range you sea on each job posting shows the minimum and maximum target salary for new hires across all U.S. locations.

Join Us in Making Waves

If you’re looking for more than just a job and want to be part of a movement reshaping the future of Ecommerce, Triple Whale is the place for you. We’re on the lookout for driven, curious, and creative individuals ready to thrive in a fast-paced environment.

Referred?  Got here thanks to a friend? Splash some gratitude their way!  They'll need to submit your application through our referral system to make it official.

#LI-Remote

What Do We Do?

Triple Whale is the complete intelligence platform that helps ecommerce brands confidently understand what's working in their business, what's not, and what they should do next.

We pull all your data into one place, give you the measurement tools to actually trust it, then use the smartest AI in the industry to translate it into insights and recommendations. From there, you get tools to put those insights to work — from AI agents that generate creative and take action on your behalf, to automations that make the rest of your tech stack smarter and more effective.

More than 60,000 brands like Pressed Juicery, Ouai and True Classic trust Triple Whale to grow faster with fewer resources — uncovering opportunities and acting on them at a scale that would be impossible manually.

What You're Applying for

What You’re Applying For

As a Marketing Science Analyst on Triple Whale's Marketing Science team, you'll be a key operator within the Compass and Unified Measurement experience. This is a hands-on individual contributor role—you’ll dive deep into the data, build and execute analyses, and help translate measurement outputs into decisions that brands can act on.

This role exists because brands at scale ($50M–$500M+ revenue, complex omnichannel operations) don’t just need data—they need support turning measurement into decisions that hold up in the real world.

Reporting into our Marketing Science Lead, you’ll partner closely with a Marketing Data Scientist, who owns model configuration and statistical rigor for MMM and incrementality testing. Your focus will be supporting operator translation, analysis execution, and helping shape the measurement roadmap for each customer.

You’ll help deliver measurement strategy for a portfolio of Compass brands, from test design and MMM interpretation to attribution analysis and ongoing recommendations. You may also support select prospect conversations as a technical and analytical resource.

Sitting within Marketing Science, you’ll work cross-functionally with Product, Data Science, and CSM—helping bridge the gap between customer complexity and Triple Whale’s solutions.

What You’ll Do 

Lead measurement strategy for Compass brands

• Own the full measurement conversation arc, from kickoff and test design through results interpretation and what-comes-next recommendations, for a portfolio of 8–9 figure brands
• Translate MMM, incrementality, and attribution model outputs into operator-native decisions: not "here's what the model says," but "here's what it means for your channel mix and your next budget call"
• Sequence tests intelligently across channels based on the brand's spend levels, organizational capacity, and the questions that actually matter to their business right now
• Interpret results for non-technical stakeholders: explain what a null result means, what 80% confidence does and doesn't authorize, and how an Amazon halo effect finding changes cross-channel thinking
• Help brands build a measurement roadmap over time, not just run one-off tests

Be the channel expert in the room

• Bring working knowledge of the channels these brands actually run, including Meta, Google, TikTok, YouTube, retail media, and AppLovin, with a clear understanding of what each platform reports, what it doesn't, and where platform-reported performance diverges from business reality
• Help brands with offline complexity (wholesale, retail, Amazon) think through measurement in contexts where digital-only frameworks don't cleanly apply
• Reframe the questions brands bring: not "is my Meta ROAS good?" but "are these campaigns driving incremental new customers, or harvesting the brand awareness I've already built?"
• Apply cross-brand pattern intelligence, without violating confidentiality, to contextualize what individual brands are seeing in their data

Support sales as a subject matter expert

• Join high-value prospect conversations as the operator credibility voice, not to pitch product, but to make a $200M omnichannel brand feel genuinely understood before a deal decision gets made
• Ask the questions that open the conversation: the ones that show you understand what it actually feels like to run marketing at their scale, even before Triple Whale is fully on the table
• Translate Triple Whale's capabilities into their operational reality, not into feature descriptions

Feed the product from the outside in

• Distinguish between product gaps and operator context gaps: not everything that confuses a brand is a product problem, and knowing the difference is what makes your feedback actually useful
• Name patterns when multiple brands at similar scale hit the same friction point, and bring them to the product team with enough context to inform prioritization
• Bring the organizational reality that product can't get from the inside: what does it feel like to act on an MMM recommendation when there are 14 stakeholders with opinions on the campaign structure?

What You’ll Bring

Real operator experience at scale: You've been accountable for marketing performance, not as an agency buyer or advisor, but as someone with skin in the game at a brand doing meaningful revenue. You've made budget calls with imperfect data, defended channel spend to a CFO, and felt the organizational complexity that makes good measurement advice hard to act on.

Measurement literacy: You understand the difference between last-click, MTA, MMM, and incrementality testing, and which one answers which question. You can explain test confidence, null results, and attribution gaps in plain language. You don't need to build the models; you need to make them mean something to an operator who has to act on them.

Paid media and channel expertise: 5+ years running or closely overseeing paid media across Meta, Google, TikTok, or similar platforms at meaningful scale. You understand platform mechanics, attribution windows, and reporting gaps, and you have formed, articulable opinions about how each platform works and what it systematically gets wrong.

Omnichannel fluency: You understand what it means to run marketing across DTC, Amazon, wholesale, and retail simultaneously, and why the attribution problems that creates are genuinely hard. You don't assume digital-only measurement frameworks apply cleanly to brands with offline complexity.

Executive-level communication: You can run a high-stakes call with a CFO, CMO, and media buyer all in the room, adjusting depth and framing for each without losing any of them. You can deliver hard news (a null result, a recommendation that contradicts their instincts) without losing the relationship.

Strong differentiators

• Direct experience at or with a brand doing $50M–$500M+ in revenue, especially with retail, wholesale, or Amazon complexity on top of DTC
• Hands-on familiarity with Triple Whale, Northbeam, Rockerbox, or similar multi-platform attribution tools, with genuine opinions about their tradeoffs
• Experience evaluating or acting on incrementality test results (GeoLift, holdout, synthetic control) in a context where the findings informed a real budget decision
• Comfort operating where the playbook is being built alongside the delivery

Our Values

• We Are Customer Obsessed: From our mission to every detailed project, everything we do is designed to create a positive impact for our customers.
• We Move (Very!) Quickly: The speed at which we work, iterate, and deliver value is our most competitive advantage. 
• We Are Trustworthy: Candor, directness, and honest communication helps us learn, grow and improve so we can win together. 
• We Are Curious: We extend beyond our comfort zone and ask questions that guide us towards new, creative, and bold paths.
• We Act Like A Mensch: We act with honor, integrity and empathy, and have deep respect for our customers and each other.

Triple Whale is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join Us in Making Waves

If you’re looking for more than just a job and want to be part of a movement reshaping the future of Ecommerce, Triple Whale is the place for you. We’re on the lookout for driven, curious, and creative individuals ready to thrive in a fast-paced environment.

Referred?  Got here thanks to a friend? Splash some gratitude their way!  They'll need to submit your application through our referral system to make it official.

#LI-Remote

What Do We Do?

Triple Whale is the complete intelligence platform that helps ecommerce brands confidently understand what's working in their business, what's not, and what they should do next.

We pull all your data into one place, give you the measurement tools to actually trust it, then use the smartest AI in the industry to translate it into insights and recommendations. From there, you get tools to put those insights to work — from AI agents that generate creative and take action on your behalf, to automations that make the rest of your tech stack smarter and more effective.

More than 60,000 brands like Pressed Juicery, Ouai and True Classic trust Triple Whale to grow faster with fewer resources — uncovering opportunities and acting on them at a scale that would be impossible manually.

What You're Applying for

As a Marketing Science Lead on Triple Whale's Marketing Science team, you'll be the operator voice inside the Compass and Unified Measurement experience. This is a hands-on leadership role - you’ll dive deep into the data, build and execute analyses, and lead, mentor, and develop a small team of Marketing Science Analysts.

This role exists because brands at scale ($50M–$500M+ revenue, complex omnichannel operations) don’t just need data—they need someone who can translate measurement into decisions that hold up in the real world.

You’ll partner closely with a Marketing Data Scientist, who owns model configuration and statistical rigor for MMM and incrementality testing. Your focus is operator translation, strategic advisory, and shaping the measurement roadmap—setting the standard for execution while staying close to the work.

You’ll own measurement strategy for a portfolio of Compass brands, from kickoff through test design, MMM interpretation, attribution analysis, and roadmap development. You’ll also support sales as an operator voice for high-value prospects.

Sitting within Marketing Science, you’ll work cross-functionally with Product, Data Science, and CSM—acting as the bridge between customer complexity and Triple Whale’s solutions, while helping scale the team delivering this experience.

What You’ll Do 

Lead measurement strategy for Compass brands

• Own the full measurement conversation arc, from kickoff and test design through results interpretation and what-comes-next recommendations, for a portfolio of 8–9 figure brands
• Translate MMM, incrementality, and attribution model outputs into operator-native decisions: not "here's what the model says," but "here's what it means for your channel mix and your next budget call"
• Sequence tests intelligently across channels based on the brand's spend levels, organizational capacity, and the questions that actually matter to their business right now
• Interpret results for non-technical stakeholders: explain what a null result means, what 80% confidence does and doesn't authorize, and how an Amazon halo effect finding changes cross-channel thinking
• Help brands build a measurement roadmap over time, not just run one-off tests

Be the channel expert in the room

• Bring working knowledge of the channels these brands actually run, including Meta, Google, TikTok, YouTube, retail media, and AppLovin, with a clear understanding of what each platform reports, what it doesn't, and where platform-reported performance diverges from business reality
• Help brands with offline complexity (wholesale, retail, Amazon) think through measurement in contexts where digital-only frameworks don't cleanly apply
• Reframe the questions brands bring: not "is my Meta ROAS good?" but "are these campaigns driving incremental new customers, or harvesting the brand awareness I've already built?"
• Apply cross-brand pattern intelligence, without violating confidentiality, to contextualize what individual brands are seeing in their data

Support sales as a subject matter expert

• Join high-value prospect conversations as the operator credibility voice, not to pitch product, but to make a $200M omnichannel brand feel genuinely understood before a deal decision gets made
• Ask the questions that open the conversation: the ones that show you understand what it actually feels like to run marketing at their scale, even before Triple Whale is fully on the table
• Translate Triple Whale's capabilities into their operational reality, not into feature descriptions

Feed the product from the outside in

• Distinguish between product gaps and operator context gaps: not everything that confuses a brand is a product problem, and knowing the difference is what makes your feedback actually useful
• Name patterns when multiple brands at similar scale hit the same friction point, and bring them to the product team with enough context to inform prioritization
• Bring the organizational reality that product can't get from the inside: what does it feel like to act on an MMM recommendation when there are 14 stakeholders with opinions on the campaign structure?

What You’ll Bring

Real operator experience at scale: You've been accountable for marketing performance, not as an agency buyer or advisor, but as someone with skin in the game at a brand doing meaningful revenue. You've made budget calls with imperfect data, defended channel spend to a CFO, and felt the organizational complexity that makes good measurement advice hard to act on.

Measurement literacy: You understand the difference between last-click, MTA, MMM, and incrementality testing, and which one answers which question. You can explain test confidence, null results, and attribution gaps in plain language. You don't need to build the models; you need to make them mean something to an operator who has to act on them.

Paid media and channel expertise: 5+ years running or closely overseeing paid media across Meta, Google, TikTok, or similar platforms at meaningful scale. You understand platform mechanics, attribution windows, and reporting gaps, and you have formed, articulable opinions about how each platform works and what it systematically gets wrong.

Omnichannel fluency: You understand what it means to run marketing across DTC, Amazon, wholesale, and retail simultaneously, and why the attribution problems that creates are genuinely hard. You don't assume digital-only measurement frameworks apply cleanly to brands with offline complexity.

Executive-level communication: You can run a high-stakes call with a CFO, CMO, and media buyer all in the room, adjusting depth and framing for each without losing any of them. You can deliver hard news (a null result, a recommendation that contradicts their instincts) without losing the relationship.

Strong differentiators

• Direct experience at or with a brand doing $50M–$500M+ in revenue, especially with retail, wholesale, or Amazon complexity on top of DTC
• Hands-on familiarity with Triple Whale, Northbeam, Rockerbox, or similar multi-platform attribution tools, with genuine opinions about their tradeoffs
• Experience evaluating or acting on incrementality test results (GeoLift, holdout, synthetic control) in a context where the findings informed a real budget decision
• Comfort operating where the playbook is being built alongside the delivery

Our Values

• We Are Customer Obsessed: From our mission to every detailed project, everything we do is designed to create a positive impact for our customers.
• We Move (Very!) Quickly: The speed at which we work, iterate, and deliver value is our most competitive advantage. 
• We Are Trustworthy: Candor, directness, and honest communication helps us learn, grow and improve so we can win together. 
• We Are Curious: We extend beyond our comfort zone and ask questions that guide us towards new, creative, and bold paths.
• We Act Like A Mensch: We act with honor, integrity and empathy, and have deep respect for our customers and each other.

Triple Whale is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join Us in Making Waves

If you’re looking for more than just a job and want to be part of a movement reshaping the future of Ecommerce, Triple Whale is the place for you. We’re on the lookout for driven, curious, and creative individuals ready to thrive in a fast-paced environment.

Referred?  Got here thanks to a friend? Splash some gratitude their way!  They'll need to submit your application through our referral system to make it official.

#LI-Remote

What Do We Do?

Triple Whale is the complete intelligence platform that helps ecommerce brands confidently understand what's working in their business, what's not, and what they should do next.

We pull all your data into one place, give you the measurement tools to actually trust it, then use the smartest AI in the industry to translate it into insights and recommendations. From there, you get tools to put those insights to work - from AI agents that generate creative and take action on your behalf, to automations that make the rest of your tech stack smarter and more effective.

More than 60,000 brands like Pressed Juicery, Ouai and True Classic trust Triple Whale to grow faster with fewer resources - uncovering opportunities and acting on them at a scale that would be impossible manually.

What You're Applying for

Triple Whale is scaling fast, and our marketing ambition is scaling even faster. We move at the speed of commerce (which is to say: very fast), and we need a Motion Designer who can help us visualize the future of e-commerce.

You’ll be a critical part of the creative engine behind our video presence - turning complex AI insights into thumb-stopping, high-performing content that helps brands scale to the moon. If you’re a wizard in After Effects, Premiere Pro and ready to jump into the deep end of the AI revolution, come join the pod.

You’ll partner closely with Product Marketing, Creative, Demand Gen and Brand to help scale our video content - on time, on brand, and at a quality bar that matches our ambition.

If you love crafting engaging stories that combine motion graphics, live-action video and are comfortable traveling for the occasional video shoots, this role is for you.

What You’ll Do 

Motion Graphics: Create beautiful product animations, explainer videos, product walkthroughs and more. Elevate our brand with clean title cards, lower thirds, and smooth motion elements.

Editing and Post-Production: You’ll take raw footage and transform it into polished, high-energy videos with a focus on pacing, color, and sound design.

Short-Form Strategy: You live on TikTok, Reels, and LinkedIn. You’ll take our long-form interviews and product demos and slice them into high-impact cutdowns for social and paid channels.

Production (The Big Plus): You’re not just behind a monitor. You have the skills to step behind the lens, set up basic lighting and audio, and capture high-quality interviews or b-roll of the team.

Iterate at Speed: We value speed as a competitive advantage. You’ll experiment, ship, and iterate on creative assets daily.

What You’ll Bring

• 3+ years of experience in a creative agency, in-house creative team or similar within a high-growth environment.
• Proven experience collaborating on complex, cross-functional creative projects with multiple stakeholders.
• Creative Cloud Expert: You are a power user of Adobe Premiere Pro, After Effects.
• Storyteller and Social Native: You understand what makes a "hook." You know the nuances of aspect ratios, safe zones, and trending styles across social platforms.
• Tech-Forward: You’re excited about AI. You aren't just editing video; you’re thinking about how AI tools can speed up your own workflow and help tell our story.
• Strong systems thinker: You naturally turn messy processes into clean, scalable workflows.
• Excellent communication skills: You’re clear, calm, and direct, especially when timelines are tight.
• Production Savvy (Bonus): Experience with camera operation (Panasonic Lumix preferred), basic lighting setups, and crisp audio recording is a massive advantage.

Our Values

• We Are Customer Obsessed: From our mission to every detailed project, everything we do is designed to create a positive impact for our customers.
• We Move (Very!) Quickly: The speed at which we work, iterate, and deliver value is our most competitive advantage. 
• We Are Trustworthy: Candor, directness, and honest communication helps us learn, grow and improve so we can win together. 
• We Are Curious: We extend beyond our comfort zone and ask questions that guide us towards new, creative, and bold paths.
• We Act Like A Mensch: We act with honor, integrity and empathy, and have deep respect for our customers and each other.

Base Compensation Range: $100,000 - $125,000

​​Our compensation ranges are set using benchmarks from growth-stage companies and factor in function, level, and location- so everything stays above board and whale-balanced.  The range you sea on each job posting shows the minimum and maximum target salary for new hires across all U.S. locations.

Triple Whale is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join Us in Making Waves

If you’re looking for more than just a job and want to be part of a movement reshaping the future of Ecommerce, Triple Whale is the place for you. We’re on the lookout for driven, curious, and creative individuals ready to thrive in a fast-paced environment.

Referred?  Got here thanks to a friend? Splash some gratitude their way!  They'll need to submit your application through our referral system to make it official.

#LI-Remote 

What Do We Do?

Triple Whale is the complete intelligence platform for ecommerce, helping brands stop guessing and start knowing what’s actually driving growth, what’s wasting money, and what to do next — with total confidence. By pulling all of a company’s data into one place, delivering measurement tools teams can actually trust, and applying the smartest AI in the industry, Triple Whale turns fragmented data into clear insights and actionable recommendations. That intelligence can then be put to work through AI agents and automations that generate creative assets, take action across marketing channels, and make every tool in their stack smarter and more effective.

More than 60,000 ecommerce brands including Pressed Juicery, OUAI, and True Classic trust Triple Whale to grow faster and drive revenue with fewer resources by uncovering opportunities and acting on them at a scale that would be impossible manually.

Why Triple Whale Needs You:

We’re looking for a Senior Cloud Backend Engineer to join our Infrastructure Team.  You should enjoy solving complex problems, working deep in the details, helping other developers, and owning systems end-to-end.  This role also includes being a key part of our weekend on-call rotation, supporting the reliability of our platform.

Are you passionate about building reliable, scalable systems? Do you thrive on open-ended problems? Do you love designing, building, and owning complex infrastructure from conception to production?  If yes, you’re in the right place.

What You’ll Do:

• Deploy and support our service infrastructure in Kubernetes
• Identify the right tools and technologies for major initiatives and then build them
• Help other teams and developers design robust and scalable systems.
• Scale and optimize multiple databases
• Build internal tooling that accelerates developer velocity
• Provide observability, monitoring, and visibility across our systems

**On-Call Responsibilities (2–3 rotations per month)- You will participate in a shared on-call rotation, typically 2–3 times per month, covering the period from Friday at 7:00 AM ET through Saturday at 5:00 PM ET.

How our on-call system works

• You’ll receive full internal training to understand our architecture, operational flows, and incident procedures
• During your rotation, you are the primary point of escalation for production issues
• On-call is not a daily responsibility, only during your assigned weekends
• Shifts rotate across the team to maintain balance and avoid burnout

What on-call requires

• Strong understanding of system architecture and cross-service dependencies
• Previous real-world experience in production on-call environments
• Ability to quickly assess incidents, identify scope/root cause, and understand platform impact
• Ability to classify severity and prioritize response appropriately
• Capability to deploy safe production hotfixes when needed
• Solid judgment under pressure - especially when operating independently
• Ownership mindset: from detection to mitigation to resolution

What You’ll Bring:

• 3+ years of experience as an independent backend or infrastructure engineer
• Ability to design and build scalable, reliable systems
• Strong communication skills
• Hands-on builder mentality — this is a coding role.
• Experience with:
• Relational and non-relational databases
• Major Cloud platforms (GCP, AWS, Azure), GCP is an advantage
• Streaming systems
• Scaling large systems
• Message queues
• Monitoring systems like DataDog, Grafana, Groundcover
• CI/CD, Git
• Bonus Skills: Kubernetes and Knative (production experience) & ClickHouse

Technologies we use

• Databases: ClickHouse, MongoDB, Redis, PubSub, Postgres, BigTable, Firestore, SonicDataFlow
• Infrastructure: Kubernetes, Knative, GCP, Temporal, Pulumi
• Languages: Node.js, TypeScript, Python
• Tooling: Git, GitHub, GCP build infrastructure, GitHub Actions

Our Values:

• We Are Customer Obsessed: From our mission to every detailed project, everything we do is designed to create a positive impact for our customers.
• We Move (Very!) Quickly: The speed at which we work, iterate, and deliver value is our most competitive advantage. 
• We Are Trustworthy: Candor, directness, and honest communication helps us learn, grow and improve so we can win together. 
• We Are Curious: We extend beyond our comfort zone and ask questions that guide us towards new, creative, and bold paths.
• We Act Like A Mensch: We act with honor, integrity and empathy, and have deep respect for our customers and each other.

Compensation Range: $147K–$187K

​​Our compensation ranges are set using benchmarks from growth-stage companies and factor in function, level, and location- so everything stays above board and whale-balanced.  The range you sea on each job posting shows the minimum and maximum target salary for new hires across all U.S. locations.

Triple Whale is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join Us in Making Waves

If you’re looking for more than just a job and want to be part of a movement reshaping the future of Ecommerce, Triple Whale is the place for you. We’re on the lookout for driven, curious, and creative individuals ready to thrive in a fast-paced environment.

Referred?  Got here thanks to a friend? Splash some gratitude their way!  They'll need to submit your application through our referral system to make it official.

#LI-Remote 

What Do We Do?

Triple Whale is the complete intelligence platform that helps ecommerce brands confidently understand what's working in their business, what's not, and what they should do next.

We pull all your data into one place, give you the measurement tools to actually trust it, then use the smartest AI in the industry to translate it into insights and recommendations. From there, you get tools to put those insights to work — from AI agents that generate creative and take action on your behalf, to automations that make the rest of your tech stack smarter and more effective.

More than 60,000 brands like Pressed Juicery, Ouai and True Classic trust Triple Whale to grow faster with fewer resources — uncovering opportunities and acting on them at a scale that would be impossible manually.

Why Triple Whale needs you

Triple Whale is redefining ecommerce and retail with agent-powered intelligence that helps brands make faster and more confident decisions. As our product roadmap accelerates, we need a seasoned Product Marketer who can sharpen our narrative, drive product launches that convert, and build the content engine that powers both sales and self-serve growth.

You'll own go-to-market for new capabilities, create the collateral that shortens deal cycles, and position Triple Whale as the platform ecommerce brands trust to scale smarter.

What you’ll do:

• • Own product launches and GTM strategy — Partner with Product on launches, create messaging that differentiates us, and build sales enablement materials (pitch decks, playbooks, training) that help teams close deals
  • Become the market expert — Define and validate target audiences, run competitive analysis, and turn insights into positioning that cuts through the noise
  • Build the content engine — Produce demo videos, webinars, use-case guides, and sales playbooks that shorten deal cycles and drive adoption
  • Scale customer proof — Turn case studies from reactive to proactive so we always have fresh ROI stories across customer segments
  • Connect features to the platform story — Make sure every launch ties back to the full value of Triple Whale, not just individual features
  • Drive revenue impact — Work with sales, CS, and account management to push adoption of key features tied to bookings and expansion

What you’ll bring:

• • 2+ years of product marketing experience in high-growth B2B SaaS (ecommerce, martech, or analytics experience is a plus)
  • Fluency across both product-led and sales-assisted motions — you can optimize self-serve flows one day and enable enterprise AEs the next
  • Strong storytelling skills — you translate technical features into crisp, compelling value propositions
  • Content creation experience — comfortable producing demos, webinars, slide decks, and enablement materials at pace
  • Data-driven approach — you measure what matters, learn fast, and iterate
  • Strong ownership mentality — you take initiative and thrive in fast-moving environments
  • Natural collaborator — you bring Product, Sales, CS, Marketing, and more together around a unified story

Bonus points:

• Hands‑on experience with AI/ML or agentic workflow products

Our Values

• We Are Customer Obsessed: From our mission to every detailed project, everything we do is designed to create a positive impact for our customers.
• We Move (Very!) Quickly: The speed at which we work, iterate, and deliver value is our most competitive advantage. 
• We Are Trustworthy: Candor, directness, and honest communication helps us learn, grow and improve so we can win together. 
• We Are Curious: We extend beyond our comfort zone and ask questions that guide us towards new, creative, and bold paths.
• We Act Like A Mensch: We act with honor, integrity and empathy, and have deep respect for our customers and each other.

Triple Whale is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join Us in Making Waves

If you’re looking for more than just a job and want to be part of a movement reshaping the future of Ecommerce, Triple Whale is the place for you. We’re on the lookout for driven, curious, and creative individuals ready to thrive in a fast-paced environment.

Referred?  Got here thanks to a friend? Splash some gratitude their way!  They'll need to submit your application through our referral system to make it official.

#LI-Remote 

The base compensation range for this role is $100,000.00-$120,000.00.  The final offer will take into account a range of factors including level of experience, geographic location, and skill alignment with the responsibilities of the role and the current needs of the team and company.  Our goal is to ensure fair and competitive compensation that reflects both market benchmarks and individual qualifications.

What Do We Do?

Triple Whale is the complete intelligence platform that helps ecommerce brands confidently understand what's working in their business, what's not, and what they should do next.

We pull all your data into one place, give you the measurement tools to actually trust it, then use the smartest AI in the industry to translate it into insights and recommendations. From there, you get tools to put those insights to work — from AI agents that generate creative and take action on your behalf, to automations that make the rest of your tech stack smarter and more effective.

More than 50,000 brands like Pressed Juicery, Ouai and True Classic trust Triple Whale to grow faster with fewer resources — uncovering opportunities and acting on them at a scale that would be impossible manually.

Why Triple Whale Needs You:

As a Customer Success Manager at Triple Whale, you will focus on and support our ecommerce stores and/or our agency Mid-Market clients who maintain the relationship with the stores directly.  You will be joining a growing global team of superstar CSMs who love to help and guide our clients to success.

This CSM will own relationships with our Mid-Market clients and lead their program strategy in a consultative and data-driven fashion. Your core responsibility will be working with customers as a trusted consultant and to own customer relationships completely - advising on marketing strategy, best practices and feature functionality. We are prioritizing candidates based on the West Coast of the US or those who can comfortably work during Pacific Standard Time (PST) hours.

What You'll Do:

• Closely collaborate with Sales, Solutions Architects, and Support to provide maximum value for your clients, while retaining and growing revenue for Triple Whale.
• Revenue and renewal forecasting
• Understand customers’ goals, and implementing tailored success plans
• Drive executive level relationships, and identify opportunities to expand the clients suite of Triple Whale products to satisfy their goals.
• Gain the confidence of and cement relationships with clients throughout the entire lifecycle of the account including: Goal-setting, value delivery, account growth, new product adoption, and renewals
• Work independently to deliver a “consultant” perspective in all client interactions - creating customized success plans based on customers goals and challenges
• Develop and maintain a deep understanding of our products and the broader marketing landscape - staying up to date on industry trends and best practices
• Lead and present at client meetings, both in-person and over video conference
• Analyze customer usage to form accurate forecasts, and to have complete visibility into renewal pipeline; identify, clearly communicate, and manage risk throughout the year through proactive touch points and take the lead in developing resolution strategies
• Lead discussions with clients to probe what new products they are interested in and what integrations they might need, and translate customer feedback into specific product requirements
• Contribute to the continued development and improvement of the Triple Whale Customer experience

What You'll Bring:

• Previous experience servicing customers in the ecomm space is a MUST, highly preferred from a SaaS environment
• Ability to thrive in a dynamic, fast paced startup environment
• Superb written and verbal communication skills
• Quick learner
• Flexible, embraces change and new responsibilities
• Excellent computer skills and tech savvy
• Service-oriented, passionate about providing top notch service to our clients
• Detail-oriented, capable of handling multiple responsibilities at once
• Positive attitude, empathy, and high energy
• Thrives in a collaborative team environment

Our Values

• We Are Customer Obsessed: From our mission to every detailed project, everything we do is designed to create a positive impact for our customers.
• We Move (Very!) Quickly: The speed at which we work, iterate, and deliver value is our most competitive advantage. 
• We Are Trustworthy: Candor, directness, and honest communication helps us learn, grow and improve so we can win together. 
• We Are Curious: We extend beyond our comfort zone and ask questions that guide us towards new, creative, and bold paths.
• We Act Like A Mensch: We act with honor, integrity and empathy, and have deep respect for our customers and each other.

  Base Compensation Range: 110,000

  ​​Our compensation ranges are set using benchmarks from growth-stage companies and factor in function, level, and location- so everything stays above board and whale-balanced.  The range you sea on each job posting shows the minimum and maximum target salary for new hires across all U.S. locations.

Join Us in Making Waves

If you’re looking for more than just a job and want to be part of a movement reshaping the future of Ecommerce, Triple Whale is the place for you. We’re on the lookout for driven, curious, and creative individuals ready to thrive in a fast-paced environment.

Referred?  Got here thanks to a friend? Splash some gratitude their way!  They'll need to submit your application through our referral system to make it official.

#LI-Remote 

What Do We Do?

Triple Whale is the complete intelligence platform that helps ecommerce brands confidently understand what's working in their business, what's not, and what they should do next.

We pull all your data into one place, give you the measurement tools to actually trust it, then use the smartest AI in the industry to translate it into insights and recommendations. From there, you get tools to put those insights to work — from AI agents that generate creative and take action on your behalf, to automations that make the rest of your tech stack smarter and more effective.

More than 60,000 brands like Pressed Juicery, Ouai and True Classic trust Triple Whale to grow faster with fewer resources — uncovering opportunities and acting on them at a scale that would be impossible manually.

What You're Applying for

As our product velocity accelerates, we’re looking for a Head of Product Marketing to lead one of the most critical functions in a product-led company.  You’ll oversee the full product marketing organization and lead a team of incredibly high-performing PMMs responsible for translating product innovation into market impact.

This is not a 0→1 build—you’ll be taking the function from 1→10, building on a strong foundation to scale our narrative, go-to-market motion, and enablement across the company.  You’ll serve as the connective tissue between Product, Sales, Marketing, and Revenue, ensuring our roadmap, messaging, launches, and growth programs are aligned and driving real business outcomes.

You’ll partner closely with company leadership to shape how Triple Whale shows up in the market, drive product and sales-led growth programs, and build the systems and content engine that power both enterprise and self-serve motions.

Ultimately, you’ll ensure our customers and the broader market recognize Triple Whale as the category leader in AI for commerce.

What You’ll Do 

• Become the in-house expert on AI, AI agents, business intelligence, and measurement, translating market and competitive insights into clear positioning, pitch updates, and analyst briefings.
• Own the go-to-market strategy across the product portfolio, partnering with Product on monthly and quarterly launches while driving always-on programs that increase adoption, expansion, and revenue impact.
• Lead and develop the Product Marketing team, evolving and refining scalable processes, frameworks, and operating systems that support rapid product innovation and company growth.
• Oversee the creation of high-impact enablement and content—including use-case guides, demo videos, webinars, and sales playbooks—that shorten deal cycles and increase attach rates.

What You’ll Bring:

• 7+ years of product marketing experience in high-growth B2B SaaS, including formal product marketing roles at AI or data-driven software companies, with a track record of leading positioning, messaging, and go-to-market for complex technical products.
• Proven leadership experience managing and developing product marketing teams, with responsibility for setting strategy, prioritization, and creating the structure that allows the team to execute effectively even in fast-moving, ambiguous environments.
• Demonstrated success owning end-to-end go-to-market strategy across both product-led and sales-led motions, partnering closely with Product, Sales, and Marketing leadership to launch new capabilities, drive adoption, and translate product innovation into measurable revenue impact.
• Ecommerce and commerce enablement experience is a strong plus, the ideal candidate understands the realities of modern ecommerce while also pushing the boundaries of how AI and data can shape the future of commerce.

Our Values

• We Are Customer Obsessed: From our mission to every detailed project, everything we do is designed to create a positive impact for our customers.
• We Move (Very!) Quickly: The speed at which we work, iterate, and deliver value is our most competitive advantage. 
• We Are Trustworthy: Candor, directness, and honest communication helps us learn, grow and improve so we can win together. 
• We Are Curious: We extend beyond our comfort zone and ask questions that guide us towards new, creative, and bold paths.
• We Act Like A Mensch: We act with honor, integrity and empathy, and have deep respect for our customers and each other.

Base Compensation Range: 165,000 - 180,000

​​Our compensation ranges are set using benchmarks from growth-stage companies and factor in function, level, and location- so everything stays above board and whale-balanced.  The range you sea on each job posting shows the minimum and maximum target salary for new hires across all U.S. locations.

Triple Whale is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join Us in Making Waves

If you’re looking for more than just a job and want to be part of a movement reshaping the future of Ecommerce, Triple Whale is the place for you. We’re on the lookout for driven, curious, and creative individuals ready to thrive in a fast-paced environment.

Referred?  Got here thanks to a friend? Splash some gratitude their way!  They'll need to submit your application through our referral system to make it official.

#LI-Remote