Role Overview

This is a remote, Exempt, Full Time position based in the United States. The successful candidate must have valid work authorization, as visa sponsorship is not available. This role reports directly to our Engineering Manager.

Transcend is seeking a highly motivated and talented Senior Software Engineer to build software that helps companies tackle tough privacy challenges. In addition to working on the core Transcend application, you will contribute to products and initiatives such as:

• Consent: Collect & enforce user consent, and provide our customers with useful tools to consume that consent data. One of these tools functions similarly as a firewall running on your browser to selectively block or allow data to be sent out to backend servers. Other tools provide APIs & UIs to access consent data to ensure user consent is respected before being used by internal systems.
• Preference Management: A set of tools to collect user preferences on the frontend and then propagate this data to customer backend systems and our consent enforcement layer.
• Workflows: The core execution engine and the web-based configuration and monitoring surface for our workflows processes. Our workflows engine enables our customers to service customer data requests (Delete My Data, Do not Sell, etc.), enforce data minimization/data retention policies, and propagate user preferences to downstream systems.

What you'll do

• Collaborate with product managers and designers to build business-critical features. You will think critically about the implications of what you’re building, and how it relates to the overarching privacy goals of our customers.
• Ship production-ready code that’s easy to iterate on. You know what tests to write, what to log, what metrics to capture, and what alerts to set up.
• Work across the stack to deliver features: Typescript, React, GraphQL, Node.js, PostgreSQL, AWS. If you work on the Consent & Preferences product lines, you’ll also get to work with native browser APIs and mobile SDKs.
• Participate in roadmap discussions and technical design reviews. Weigh in on trade-offs between performance, cost, reliability, and scale for services that are called millions of times per second.
• Proactively fix production and development issues. Use metrics and observability tools to investigate problems and find root causes. Contribute to a culture of reflection and continuous improvement to better understand why development issues come up and how we can do better in the future.

Who you are

• You have 4-6 years of experience in software engineering, with an emphasis on backend or full-stack development. DevOps experience is a big plus!
• You take charge of your own professional and technical learning. You know when to ask for help and when to try to solve a problem on your own. You strike a good
  balance between learning how something works deeply and getting a task done. You actively seek feedback from others to improve your own work.
• You’re able to identify trade-offs and take them into consideration when making decisions. You care about business impact and prioritize projects accordingly. You’re not just going after the latest cool tech. You understand the balance between craft, speed, and the bottom line.
• You are effective at async and online methods of communication. Our team is remote, so the ability to clearly and thoughtfully communicate despite the space and time barriers is very important.

Role Overview

Transcend is seeking a highly motivated and talented Software Engineer on the Workflows Team to build software that helps companies tackle tough privacy challenges. This team’s mission is to build both the core execution engine and the web-based configuration & monitoring surface for our workflows processes. Our workflows engine enables our customers to service customer data requests (Delete My Data, Do not Sell, etc.), enforce data minimization/data retention policies, and propagate user preferences to downstream systems.

This is a remote, Exempt, Full Time position based in the United States. The successful candidate must have valid work authorization, as visa sponsorship is not available. This role reports directly to our Engineering Manager.

What you'll do 

• Collaborate with product managers and designers to build business-critical features. You will think critically about the implications of what you’re building, and how it relates to the overarching privacy goals of our customers. 
• Ship production-ready code. You will know what tests to write, what to log, what metrics to capture, what alerts to set up.
• Work across the stack to deliver features: Typescript, React, GraphQL, Node.js, PostgreSQL, AWS
• Proactively fix production and development issues. Use these experiences to accelerate your growth as an engineer.

Who you are

• You have less than 2 years of experience in software engineering.
• You take charge of your own professional and technical learnings. You know when to ask for help, and when to try to solve a problem on your own. You strike a good balance between learning how something works deeply and getting a task done. You actively seek feedback from others to improve your own work.
• You’re able to identify trade-offs and take them into consideration when making decisions. You care about business impact and prioritize projects accordingly. You’re not just going after the latest cool tech – you understand the balance between craft, speed, and the bottom line.
• You enjoy & are effective at async and online methods of communication. Our team is remote, so the ability to clearly and thoughtfully communicate despite the space and time barriers is very important.
• You are excited to grow your engineering knowledge and abilities. Our team strongly values professional growth, and places a large emphasis on growing our engineers both technically and non-technically through mentorship, continuous feedback, and opportunities to demonstrate your growth.

Role Overview

Transcend is looking for a Senior Product Marketing Manager to define, sharpen, and scale the narratives that bring our category to life—especially for buyers in the Fortune 500.

In this role, you will own core product positioning and messaging for Transcend’s platform, partnering across Product, Sales, and Executive Leadership to articulate the value of our platform and the business outcomes we unlock. You’ll translate complex infrastructure capabilities into crisp enterprise stories, strengthen our competitive edge, and equip the field with the content, tools, and insights needed to win.

This is a remote, Exempt, Full-Time position based in the United States. The successful candidate must have valid work authorization, as visa sponsorship is not available. This role reports directly to the Head of Marketing.

Key Responsibilities

•  Own core product positioning and messaging across markets, industries, and enterprise personas. Build and evolve Transcend’s category story.
• Conduct deep customer, competitive, and market research to uncover enterprise technical pain points and AI readiness blockers.
• Translate complex technical capabilities into simple, compelling value propositions that drive enterprise demand.
• Lead end-to-end product and feature launches, partnering with Product, Sales, and Enablement to drive adoption.
• Create sales enablement assets—including pitch decks, battlecards, persona messaging, and vertical-specific positioning.
• Own competitive intelligence: track market dynamics, assess competitive threats, and refine differentiation strategies.
• Collaborate cross-functionally with Product, Sales, Legal, Growth, and Execs to ensure messaging cohesion across GTM initiatives.
• Partner with Demand Gen, ABM, and Field Marketing to translate product value into campaign messaging and market-facing content.
• Serve as a category and product expert internally and externally—reinforcing Transcend’s leadership in data permissioning infrastructure.

Qualifications

Required:

•  Bachelor’s degree in Marketing, Communications, Business, or related field; MBA or equivalent experience a plus.
• 8-10 years in B2B SaaS product marketing, ideally in data infrastructure, AI/ML, or adjacent domains.
• Experience marketing to Fortune 500 or Global 2000 technical buyers
• Exceptional storytelling and writing ability; capable of simplifying technical concepts without losing rigor.
• Proven success launching products, driving adoption, and partnering with enterprise sales teams.
• Strong research skills—you’re comfortable interviewing technical stakeholders, mining insights, and synthesizing complex feedback.
• Highly cross-functional and collaborative; able to lead without authority in a remote environment.
• Comfortable navigating ambiguity and shaping clarity around emergent categories.
• Obsessed with frameworks, narrative cohesion, structure, and crisp communication.

Preferred:

• Experience in B2B data infrastructure, AI/ML platforms, or enterprise security.
• Experience working in fast-paced start-up environments
• Experience driving outcomes in highly regulated environments and leading vision for complex, global products.

Role Overview

Transcend is the compliance layer for customer data, the infrastructure that makes enterprise data AI-ready. We’re looking for a Sr. Strategic Customer Success Manager who can operate as a trusted business partner to 10–20 of our most complex, highest-value accounts: Fortune 500 enterprises actively trying to activate AI, personalization, and retail media, and running into data permissioning walls along the way.

This is not a relationship management role, it’s a strategic advisory role. The right candidate understands that Transcend’s value isn’t compliance checkbox coverage. It’s unblocking AI initiatives, eliminating engineering bottlenecks, and helping customers prove that their data is clean, permissioned, and production-ready at scale. You’ll be the person who can connect a CIO’s AI roadmap to the data control gap holding it back, and show in measurable terms how Transcend closes it.

This is a remote, Exempt, Full-Time position based in the United States. The successful candidate must have valid work authorization, as visa sponsorship is not available. Work hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. EST (Eastern Standard Time). This role reports directly to the Director of Customer Success.

Key Responsibilities

• Strategic Account Partnership: Own the post-implementation relationship for a portfolio of 10-20 strategic accounts, driving product adoption and staying tightly aligned with each customer’s AI, personalization, and data activation goals as they evolve.
• Multi-Stakeholder Executive Advisory: Build and maintain relationships across the full buying committee, including CIOs, CDOs, CMOs, Engineering, Privacy & Legal stakeholders. Translate Transcend’s technical capabilities into business outcomes that resonate with each audience. 
• AI & Business Outcome Realization: Quantify and communicate the business impact of Transcend in concrete terms, leveraging Business Reviews to validate numbers, not narratives.
• Drive Retention & Multi-Motion Expansion: Exceed retention & expansion targets but spotting when customers have unresolved AI Enablement, Digital Execution, or Privacy Operations challenge(s), and connecting that gap to the right Transcend product. Expansion is consultative, not transactional. 
• Cross-Functional Product Influence: Represent your customers’ voice internally, partnering with Product & Engineering in a way that actually moves the roadmap. You’re the connective tissue between what strategic accounts are running into and what Transcend builds next.
• Operational Excellence: Spot gaps in the strategic customer journey and build playbooks that address them, whether that’s a better EBR format, an AI readiness framework, or a sharper executive briefing structure. What you build here gets used across the CS org.

Qualifications

Required:

• Experience: 5+ years in Enterprise or Strategic Customer Success, managing high-value Fortune 500 accounts. Proven track record of exceeding NDR targets and demonstrated history of driving expansions across large, complex accounts, not just protecting renewal.
• Business Outcome Orientation: Ties platform usage to revenue impact. Builds a measurable case for value and presents it credibly to an executive audience. Facilitates EBRs that leave the room with a reason to expand. 
• Stakeholder Range: Builds relationships and drives value conversations across the full buying committee. Reads stakeholder dynamics accurately, tailors the value frame by persona, and converts skeptics into champions.
• Problem Diagnosis: Diagnoses where a customer’s data or compliance infrastructure is limiting a strategic initiative, aligns the right internal and external stakeholders to address it, and connects the solution to the right product motion.
• Technical Credibility: Holds their own in a room with engineers and AI teams. Understands the stack well enough to ask the right questions and earn credibility without writing the code.
• Change Management:  Drives adoption and behavioral change inside large, complex organizations. Knows the difference between a champion and a sponsor, and builds both.
• Remote Efficacy: Strong communicator across async and online channels. You build trust without being in the same room.

Preferred:

• Domain Expertise: Background in data privacy, AI governance, or MarTech. Familiarity with GDPR, CPRA, and how AI regulation is evolving.
• Data & AI Stack Familiarity: Experience with or around enterprise data pipelines, AI/ML workflows, and warehouses like Snowflake or Databricks. Bonus if you understand how consent infrastructure connects to model training.
• Martech & CDP Experience:  Understanding of consent management platforms, CDPs, digital marketing infrastructure, and what it takes to reach a permissioned audience at scale.

This role is eligible for:

• Variable Sales Incentive Compensation: Transcend’s Incentive Plan is designed to reward achievement of Org goals. 
  
  • OTE Projection: When base salary and target incentive are combined, the projected OTE for this role is listed as the pay range below, assuming achievement of 100% of goals.

Role Overview

Transcend is looking for a Senior Corporate Communications & Public Affairs Manager to build and lead our integrated communications strategy—spanning earned media, analyst relations, internal comms, and public policy engagement.

In this role, you will drive brand visibility through strategic PR and media programs, strengthen Transcend’s positioning in key analyst reports and with target analysts, and mature the company’s public policy function to engage on regulatory issues and opportunities aligned to our business. You’ll partner across Product, Marketing, Customer Success, and Executive Leadership to amplify company milestones, build executive thought leadership, and ensure communications cohesion across every go-to-market initiative.

This is a remote, Exempt, Full-Time position based in the United States. The successful candidate must have valid work authorization, as visa sponsorship is not available. This role reports directly to the Head of Brand & Corporate Communications.

Key Responsibilities

• Lead integrated PR and media strategy to drive earned media coverage and brand visibility across Tier 1 and Tier 2 business and technology outlets.
• Mature Transcend’s analyst relations program, building and maintaining relationships with Tier 1 industry analysts (e.g., Gartner, Forrester, IDC) to strengthen Transcend’s positioning in key industry reports and evaluations.
• Own and iterate Transcend's corporate narrative, crafting compelling, category-defining stories that resonate across media, analysts, policymakers, employees, and executive audiences, and ensure it is consistently reflected across all communications channels and touchpoints. 
• Lead internal communications program to align Transcend’s remote workforce, drive cultural cohesion, and ensure consistent executive messaging.
• Mature and manage Transcend’s public policy function, engaging on regulatory issues and opportunities in data privacy, AI governance, and related domains.
• Drive communications-led product and company launches, partnering with Product, Marketing, and Executive Leadership to amplify milestones through media, analysts, and owned channels.
• Develop and execute executive thought leadership programs, including speaking engagements, bylined articles, and executive social media presence.
• Manage relationships with external agencies and consultants, ensuring alignment with company objectives and ROI on spend.
• Monitor and report on share of voice, media coverage quality, and analyst engagement metrics to continuously refine strategy.
• Collaborate cross-functionally with cross-functional teams to ensure messaging cohesion across all go-to-market initiatives.

Qualifications

Required:

• Bachelor’s degree in Communications, Public Relations, Journalism, Political Science, or related field; or equivalent combination of education and experience.
• 6-8 years of experience in corporate communications, public relations, public affairs, or analyst relations.
• 3-4 years in B2B communications, ideally in data infrastructure, AI/ML, or adjacent domains.
• Demonstrated track record of securing earned media coverage in Tier 1 business and technology publications.
• Experience managing analyst relations programs and maintaining relationships with firms such as Gartner, Forrester, or IDC, 
• Exceptional writing and storytelling ability; capable of crafting compelling narratives for media, analysts, executives, and employees.
• Experience managing external PR agencies or communications consultants.
• Highly cross-functional and collaborative; able to lead without authority in a remote environment.
• Strong strategic thinking with the ability to connect communications programs to measurable business outcomes.
• Comfortable navigating ambiguity and shaping clarity around emerging categories and regulatory landscapes.

Preferred:

• Experience in B2B SaaS, data infrastructure, AI/ML platforms, or enterprise security.
• Experience with internal communications in a distributed or remote-first organization.
• Background in data compliance, cybersecurity, AI governance
• Experience working in fast-paced start-up or high-growth environments.
• Familiarity with media monitoring and analytics tools (e.g., Meltwater, Cision).

Role Overview

Transcend is seeking a highly motivated and experienced Enterprise Customer Success Manager to drive transformation within our strategic customer partnerships. As a trusted advisor for some of the world’s most innovative enterprise organizations, you will guide them in building best-in-class enterprise data compliance.

This role is designed for a sharp, strategic operator who can navigate the complex intersection of AI, data engineering and global regulation. You will be responsible for helping Fortune 500 leaders build an AI-ready data foundation. You must thrive in an ambiguous, fast-paced environment and work async with limited managerial oversight to turn compliance into a competitive advantage for our customers.

This is a remote, Exempt, Full-Time position based in the United States. The successful candidate must have valid work authorization, as visa sponsorship is not available. Work hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. EST (Eastern Standard Time). This role reports directly to the Director of Customer Success.

Key Responsibilities

• Customer Strategy & AI Activation: Own the post-implementation experience for up to 65 accounts, guiding customers to leverage Transcend to unblock and accelerate their AI initiatives.
• Drive Retention & Expansion: Proactively identify opportunities for customers to scale and influence decision-making at the executive level to consistently exceed retention and expansion targets.
• Cross-Functional “Unblocker”: Act as a strategic advisor to IT, Digital, and Compliance teams, supporting maturity curve progression with minimal oversight.
• ROI & Value Realization: Use data-driven insights to prove how Transcend reduces technical debt and accelerates time-to-market for digital and AI programs.
• Strategic Communication: Lead Business Reviews for C-suite stakeholders, translating complex technical “guardrails” into business growth and trust-building narratives.

Qualifications

Required:

• Enterprise Mastery: 3+ years in Enterprise CS or a strategic consultancy function for F500 customers, with a proven record of navigating complex technical partnerships.
• Autonomy & Mastery: Exceptional self-starter capability; you identify gaps in the customer journey or internal processes and can determine how to tackle new initiatives with minimal oversight.
• Strategic Storytelling: Ability to articulate Transcend’s value not just as “complaince”, but as the engine that enables responsible AI and personalized customer experiences.
• Technical Intelligence: Ability to master a deep technical stack to strategically advise stakeholders through their data journey.
• Async & Remote Efficacy: Expert-level ability to communicate clearly via writing, recorded demos, and documentation to drive results across distributed teams.
• Agility & Grit: Comfort with the ambiguity of a startup; you are resilient, proactive, and capable of high-velocity execution.

Preferred:

• AI/Data Engineering Context: Familiarity with how enterprises build AI pipelines or manage large-scale data warehouses (Snowflakes, Databricks, etc.)

This role is eligible for:

• Variable Sales Incentive Compensation: Transcend’s Incentive Plan is designed to reward achievement of Org goals. 
  
  • OTE Projection: When base salary and target incentive are combined, the projected OTE for this role is listed as the pay range below, assuming achievement of 100% of goals.

Role Overview

Transcend is seeking highly motivated and experienced Engineering Managers. The ideal candidate is a player-coach engineering leader, someone who can manage a high-performing team in a fast-paced environment, and who is able to deep-dive into the stack when necessary. 

We are looking for Engineering Managers to lead our following teams:

• Consent Configuration & Regulation - Collect & enforce user consent, and provide our customers with useful tools to consume that consent data. One of these tools functions similarly as a firewall running on your browser to selectively block or allow data to be sent out to backend servers. Other tools provide APIs & UIs to access consent data to ensure user consent is respected before being used by internal systems.
• Assessments & Platform - Own the Assessments product and core platform capabilities. Assessments enables customers to create, assign, and manage privacy compliance reviews -- including DPIAs, vendor risk assessments, and AI governance assessments -- with automated triggers, approval workflows, and direct output to Records of Processing Activities (RoPAs) and the Data Inventory. On the platform side, the team owns cross-product infrastructure like the task management system (action items, notifications, error routing), audit logs, data reports, and shared UX patterns -- working across the full stack in TypeScript, React, and GraphQL against Postgres at meaningful scale.

This is a remote, Exempt, Full Time position based in the United States. The successful candidate must have valid work authorization, as visa sponsorship is not available. This roles report directly to our senior Engineering Managers.

What you'll do 

• Manage a team of engineers, fostering a collaborative culture and upholding high technical standards
• Grow the team through hiring and nurturing engineering talent
• Leverage your technical expertise in software engineering to guide the team in building robust and scalable solutions
• Review & provide feedback for technical design docs and code changes
• Collaborate with the product team to create and execute the product roadmap
• Take on development tasks and debug production issues when necessary – this often involves diving into the details of infrastructure implementation, job systems, and full-stack features
• Grow the team and evolve processes to fit changing 

Who you are

• You have 5+ years of experience in software engineering and are proficient in Javascript/Typescript
• You have experience building full-stack products, with contribution to both frontend and backend
• You have 2+ years of experience in managing or leading engineering teams with a record of shipping high-quality products in a fast-paced environment
• You are an excellent technical communicator to a diverse group of audiences
• You have a collaborative mindset and proven experience in working in cross-functional teams in a remote environment
• You are passionate about privacy and eager to contribute to a mission-driven organization

Role Overview

Transcend is seeking a Director of FP&A to build and scale the financial planning, forecasting, and performance management capabilities of the company. Reporting directly to the VP of Finance, you will guide long range planning and act as a partner to leaders across the organization by enabling data-driven decision-making. You will also work closely with the executive team to ensure alignment between financial goals and business objectives.

This is a remote, Full-Time, Exempt position based in the United States. The successful candidate must have valid work authorization, as visa sponsorship is not available. This role reports directly to the Vice President of Finance.

Key Responsibilities

• Own the annual budgeting, quarterly forecasting, and long-term financial planning processes. 
• Lead the preparation of financial and KPI reporting to ensure accountability against goals and business objectives.
• Deliver business insights to the executive team and cross functional partners.
• Implement scalable, repeatable processes that bring accuracy and accountability to financial planning cycles.
• Manage projects to improve systems and tools that enhance efficiency and effectiveness.

Qualifications

Required:

• 10+ years of FP&A experience, including building FP&A functions and technology stacks from the ground up.
• Experience with financial planning systems such as Anaplan, Adaptive Insights, or Pigment.
• Demonstrated success in leading planning cycles.
• Ability to synthesize complex financial information into clear insights for business partners.
• Experience translating between GAAP and non-GAAP financial metrics.

Preferred:

• Deep understanding of SaaS metrics.
• Experience scaling a technology business.
• Experience supporting GTM organizations.

This role is eligible for:

• Variable Compensation (Bonus): Is designed to reward achievement of performance goals.
  • On-Target Earnings (“OTE”): Compensation is structured based on an employee’s base salary plus a variable compensation. Incentives are earned based on performance and subject to plan terms.
  • OTE Projection: When base salary and variable compensation are combined, the projected OTE for this role is listed as the pay range below, assuming achievement of 100% of performance goals.

Role Overview

Transcend is looking for a talented and driven Content Marketing Associate to join our growing marketing team. This is a high-impact individual contributor role for a B2B content professional who thrives at the intersection of storytelling and pipeline. 

You'll own LinkedIn content, support BDR outbound efforts with sharp, conversion-focused copy, and produce content across the full funnel. This role sits within the Inbound Marketing team and plays a critical part in how Transcend shows up in market, engages buyers, and moves deals forward.

As a Content Marketing Associate at Transcend, you'll be responsible for producing high-quality, strategically aligned content that builds brand authority, supports demand generation, and directly enables our sales team. You'll work closely with marketing leadership and cross-functional stakeholders to ensure Transcend's voice is consistent, compelling, and converting. Over time, you'll have the opportunity to take ownership of LinkedIn strategy as you establish yourself in the role.

This is a remote, Exempt, Full-Time position based in the United States. The successful candidate must have valid work authorization, as visa sponsorship is not available.This role reports directly to the Sr. Marketing Manager.

Key Responsibilities

• Support and contribute to Transcend's LinkedIn content calendar, producing posts that drive engagement and brand awareness—with a focus on expanding our audience and reach.
• Write and optimize BDR outbound sequences that are personalized, on-brand, and designed to generate pipeline.
• Produce a range of content formats including blog posts, case studies, sales decks, event content, and email nurture campaigns.
• Leverage AI tools to accelerate content production, editing, and scaling across channels without sacrificing quality or brand voice.
• Manage and maintain content workflows in HubSpot, ensuring content is properly tracked, deployed, and reported on.
• Collaborate across the team (product, events, partner, etc.) to ensure content is aligned to campaign goals, ICP messaging, and the buyer journey.
• Apply SEO/GEO best practices to written content to improve organic discoverability and contribute to Transcend's broader search presence.

Qualifications

Required Qualifications

• 2-3 years of experience in B2B content marketing, copywriting, or a related role
• Proven ability to write compelling copy across multiple formats including email sequences, social content, long-form content, and sales enablement materials
• Excellent editing and proofreading skills with a sharp eye for tone, clarity, and consistency
• Demonstrated ability to use AI tools to accelerate content production and editing at scale while maintaining quality and brand consistency
• Strong understanding of B2B buying cycles and how content supports each stage of the funnel
• Bachelor's degree in Marketing, Communications, or a related field preferred

Preferred Qualifications

• Experience writing for a data privacy or compliance-focused company
• Experience ghostwriting for executives or sales teams on LinkedIn or in outbound sequences
• Working knowledge of SEO and GEO best practices and how they apply to B2B content strategy
• Familiarity with content performance reporting and the ability to iterate based on data