Company overview:

As the leader in pharmaceutical track & trace serialization software, capturing approximately 60 to 70 percent of the global market – Tracelink continues to innovate and develop bold solutions to complex problems keeping medicines and medical products from the patients and hospitals who need them. In a global market rife with counterfeit drugs, shortages, recalls and distribution gridlocks Tracelink’s team has responded with creation of The Opus Digital Network Platform. The mission of Opus is to create an ecosystem of customers and partners to build digital networks through our multi-enterprise applications. Seamlessly linking companies, people, processes, and systems to create an effortlessly intelligent and agile supply chain - saving time, resources, and effort in an industry where lives depend on it. Our team of talented professionals continue to bring to life this next stage in TraceLink’s mission of creating a network for the greater good, are you ready to join? As part of our Support and Service organization, the Support Engineer is critical to help assure the overall success and satisfaction of customers in implementing and utilizing solutions in the TraceLink Life Sciences Cloud. This role requires a combination of problem solving, technical and interpersonal skills to be successful. The target candidate will have experience working with web applications, UNIX, and scripting languages, as well as troubleshooting and solving customer issues.

Responsibilities:

• Collaborate with cross-functional teams to design, develop, and implement software solutions
• Write clean, maintainable, and efficient code using Java, and Javascript
• Deploy and manage applications on Kubernetes and cloud platforms (AWS)
• Participate in code reviews to ensure code quality and adherence to coding standards
• Troubleshoot and debug software applications to resolve issues promptly
• Collaborate with product owners to understand requirements and deliver solutions that meet business needs
• Stay up-to-date with emerging technologies and industry trends to ensure our software remains cutting-edge

Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, or related field
• 2-4 years of professional experience as a Software Engineer
• Strong proficiency in Java, Rx Java and Javascript
• Experience with container orchestration using Kubernetes
• Analyze, develop, as well as implement RESTful services and APIs
• Familiarity with Cloud platforms, particularly AWS
• Proficient with frontend technologies, including JS
• Familiarity with DevOps practices and CI/CD pipelines.
• Understanding of software development principles and best practices.
• Experience working in an Agile/Scrum-inspired delivery methodology.
• Solid troubleshooting and debugging skills
• Strong communication and collaboration skills
• Ability to work in a fast-paced and dynamic environment
• Ability to work effectively in a team environment and independently when required.
• Work closely with our QA team; assist with test planning as appropriate
• Work closely with product managers and stakeholders to understand requirements and translate them into technical specifications.
• Stay updated with industry trends and best practices in software development.

Preferred Skills:

• Experience with microservices architecture
• Knowledge of CI/CD pipelines and automation tools
• Understanding of software development best practices and design patterns
• Knowledge of other JavaScript frameworks and libraries like React,Node.