Toast
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Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
What is our Mission
Toast has established itself as the leading hospitality platform in the US, and we are now setting our sights on the global stage. As part of the International team, in our missions to expand globally, we are building the core systems to launch Toast into new markets. You will join a high-impact, high-ownership engineering team solving complex technical challenges in a fast-paced environment. We are looking for leadership that balances technical excellence with a strong product mindset to drive continuous growth for both the team and our platform.
A day in the life (Responsibilities)
- Lead complex projects within a cross-functional collaborative and supportive environment.
- Orchestrate our backend services to support internationalization working across software both in the restaurant and the cloud
- Design, build, deploy and maintain highly resilient and scalable systems critical to our customers’ success.
- Iterate on our technical approach to data management in support our international strategy
- Mentor and provide technical guidance to team members, leading technical discussions and promoting best engineering practices.
- Work directly with pilot customers (sometimes in the restaurant!) to ensure successful delivery and operation
- Advocate for best coding practices, raising the bar for yourself, your team, and the company.
- Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.
What you'll need to thrive (Requirements)
- 8+ years of experience in delivering high quality, reliable services to production using Java, Kotlin or other object oriented language(s)
- Proven track record of architecting, supporting and debugging large distributed & multi threaded applications.
- Drive to work across our tech stack and support other engineers in resolving challenging problems
- Passionate about making users happy and seeing people use your product in the wild.
- Ability to embrace an agile mindset focused on delivering usable software.
- Experience with fiscalisation, internationalization is a plus
Our Tech Stack
- A core of Java & Kotlin based backend services.
- React SPAs leveraging Tailwind, GraphQL and Storybook.
- Android app built in Java & Kotlin running in the restaurant.
- PostgresQL and Dynamodb as core persistence.
- Pulsar, Camel and RabbitMQ for message-based integrations.
- And many more technologies that help us build a top class platform.
**This is a hybrid role requiring in-office collaboration two days per week in our Dublin office.**
#LI-HYBRID
#BI-Hybrid
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Technical Support Specialist, API (Bilingual English/French)
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Technical Support Specialist, API (Bilingual English/French)
Start Date: 06/29/2026 - Training is 6 weeks on-site in the Dublin office. There is no PTO allowed during training. After training, your schedule may include weekends, holidays and evenings
Location: 124 St Stephen's Green, Dublin 2, D02 C628, Ireland You will be expected to be in office 2 days a week, post training.
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
A day in the life
The Technical Support Specialist, API (Bilingual English/French) is an Associate level, salaried position that will contribute to the success of the Toast Customer Care Integrations team. As an Technical Support Specialist, API (Bilingual English/French), you will assess customer needs, manage expectations, and respond effectively to resolve escalations quickly. The ideal candidate will be responsible for managing relationships with new and existing partners and customers. You will manage escalated technical and application support requests for customers who are using Toast Integrations and Toast APIs.
What you'll do (Responsibilities)
- Primary support and point of contact for post-integration vendor issues and support for vendors/customers experiencing problems with integrations.
- Accepting direct customer calls, quickly identify problems, set expectations and resolve whenever possible.
- Perform basic troubleshooting of integration issues by becoming proficient in Toast systems and tools such as Splunk and Postman.
- Present customers and vendors with continuous updates and solutions within our SLAs and document support tickets, while also knowing when to appropriately escalate to Senior API Integrations Experts.
- Be the voice of the customer and vendor, and collect feedback to drive continuous improvement across all areas including product.
- Relentlessly pursue customer satisfaction, every interaction is an opportunity to delight our customers.
What you’ll need to thrive (Requirements)
- Fluent / Bilingual in French and English
- 2+ years experience in Customer/Technical Support or a closely related field
- Previous experience working with API’s and Integrations
- Excellent verbal and written communication skills
- Proficient in system troubleshooting and analysis
- Passion for customer and vendor support
- Ability to work scheduled shifts including day, evening and weekends
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Because our technology is purpose-built for restaurants, by restaurant people - and increasingly shaped by AI in both what we build and how we build - restaurants can trust that we'll deliver on their needs for today while investing in the experiences that will power their restaurant of the future.
An AI pod is Toast's AI-native engineering team, a focused pod of specialists who tackle complex, high-impact problems across Toast's product and platform landscape using AI-first approaches.
As Senior Principal Software Engineer and Senior Architect, you will be one of the most senior technologists at Toast, setting the technical vision and architectural direction for the pod while remaining hands-on in its most ambitious work. You'll define how AI-native engineering is done at Toast and spread those patterns across the organization.
A day in the life (Responsibilities)
- Develop and drive the architectural vision for AI Pod, establishing patterns for AI-native development that scale across Toast engineering
- Be an active participant and authoritative technical voice in cross-organizational strategy and architecture discussions
- Lead the pod's most complex, high-impact initiatives from design through production — staying hands-on throughout
- Evolve agentic development practices within the pod and champion their adoption across Toast
- Work closely with other Senior Principal Engineers and technical leaders across Toast to advance the overall architecture
- Mentor and develop technical leadership within the pod and across teams
- Partner with engineering leadership and product to translate strategic goals into executable technical plans
What you'll need to thrive (Requirements)
- 12+ years of experience designing and building highly scalable, mission-critical distributed software systems
- 10+ years of experience building and operating SaaS products, ideally AWS-hosted
- Demonstrated ability to drive architectural vision for a company, line of business, or highly scalable platform
- Deep experience building, deploying, and operating LLM-powered agents and AI-native systems
- 1+ years of hands-on experience using the latest AI coding agents with a strong desire to go all-in on agentic development practices
- Experience with MCP (Model Context Protocol), tool use patterns, or similar agentic integration frameworks
- Ability to move fluidly between whiteboard architecture and understanding the ebb and flow of code under load
- Ability and desire to communicate and influence at the executive level
What will make you stand out
- Experience managing or leading a small engineering team (2-4 engineers)
- Familiarity with A2A (Agent-to-Agent) protocols and multi-agent orchestration patterns
- Experience with machine learning concepts, model evaluation, or ML infrastructure
- Familiarity with observability tooling for AI/LLM systems (e.g., Langfuse, DataDog)
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Because our technology is purpose-built for restaurants, by restaurant people - and increasingly shaped by AI in both what we build and how we build - restaurants can trust that we'll deliver on their needs for today while investing in the experiences that will power their restaurant of the future.
AI Foundations is Toast's internal platform team for AI. We build the infrastructure, governance, and developer tooling that makes AI a reliable, scalable force multiplier across the entire product development lifecycle. Our products include the LLM Proxy, AI Key Management, Observability pipelines, the Claude Plugin Marketplace, and autonomous agents that participate directly in the software development lifecycle.
As a Senior Software Engineer on this team, you'll be hands-on building full-stack across the systems other Toast engineers depend on every day: the LLM proxy, agentic workflows, and the plugin marketplace that brings AI-native development practices to teams across the company.
A day in the life (Responsibilities)
- Design, build, and ship features across AI platform infrastructure, including the LLM proxy, AI key management, and observability pipelines
- Develop and extend autonomous agents that participate in the SDLC, such as the AI Review GitHub App and Developer Platform MCP integrations
- Build on and contribute to the internal plugin marketplace, developing plugins that encode Toast's architectural standards and quality practices into AI assistant behavior
- Implement MCP (Model Context Protocol) services and service templates that make it faster and easier for teams across Toast to build AI-powered workflows
- Contribute full-stack across backend services and frontend or developer-facing interfaces as needed
- Write high-quality, well-tested code and participate in design and code reviews
- Partner closely with product management to shape feature requirements, contribute to roadmap discussions, and translate product vision into reliable technical solutions
What you'll need to thrive (Requirements)
- 5+ years of experience designing and implementing scalable software systems, with a full-stack background spanning backend services and frontend or developer-facing interfaces
- Demonstrated experience building, deploying, or operating LLM-powered agents or AI-assisted developer tooling
- Familiarity with AI coding assistants (e.g., Claude Code, Cursor, GitHub Copilot) and an interest in extending them through custom plugins, skills, or hooks
- Experience with MCP (Model Context Protocol), tool use patterns, or agentic frameworks
- Working knowledge of prompt engineering and how LLM behavior responds to context and instructions
- Strong foundation in modern backend (Java, Kotlin, or similar) and frontend (TypeScript, React, or similar) technologies
- Experience with distributed systems, REST APIs, and cloud-native infrastructure
- Strong customer empathy and a drive to make developers' lives better through reliable, well-designed platform solutions
What will make you stand out
- Familiarity with A2A (Agent-to-Agent) protocols and multi-agent orchestration patterns
- Experience with machine learning concepts, model evaluation, or ML infrastructure
- Experience building developer experience platforms, internal tooling, or API gateways
- Familiarity with observability tooling for AI/LLM systems (e.g., Langfuse, DataDog)
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Because our technology is purpose-built for restaurants, by restaurant people - and increasingly shaped by AI in both what we build and how we build - restaurants can trust that we'll deliver on their needs for today while investing in the experiences that will power their restaurant of the future.
AI Foundations is Toast's internal platform team for AI. We build the infrastructure, governance, and developer tooling that makes AI a reliable, scalable force multiplier across the entire product development lifecycle. Our products include the LLM Proxy, AI Key Management, Observability pipelines, the Claude Plugin Marketplace, and autonomous agents that participate directly in the software development lifecycle.
As a Principal Software Engineer, you'll set the technical direction for how we design, build, and evolve these systems, working full-stack across the agentic workflows that employees across Toast depend on every day. This role is for someone who can drive architecture, raise the engineering bar across the team, and stay hands-on building.
A day in the life (Responsibilities)
- Define and drive the technical architecture for AI Foundations platform, spanning backend services, frontend tooling, and third party integrations
- Lead full-stack design and delivery across the LLM proxy, AI key management, observability pipelines, and internal plugin marketplace
- Architect and deliver autonomous agents and MCP services that participate in the software development lifecycle
- Set and uphold engineering standards across the team: code quality, system design, testing, and operational practices
- Mentor and technically lead engineers across all levels through design reviews, code reviews, and pairing
- Partner with product and platform leadership to shape the AI Foundations roadmap and translate strategy into executable technical plans
- Collaborate closely with designers and product teams to translate UX concepts into polished, production-ready frontend experiences
- Serve as a key technical voice in cross-team discussions, representing AI Foundations in architecture decisions across Toast engineering
What you'll need to thrive (Requirements)
- 10+ years of experience designing and delivering scalable software systems, with a strong full-stack background spanning backend services and frontend or developer-facing interfaces
- Demonstrated experience leading technical architecture for a platform, product, or engineering team
- Proven ability to mentor engineers and raise the technical bar of a team through standards, reviews, and hands-on guidance
- Experience building, deploying, or operating LLM-powered agents or AI platform infrastructure
- Familiarity with AI coding assistants (e.g., Claude Code, Cursor, GitHub Copilot) and experience extending them through custom plugins, skills, or hooks
- Experience with MCP, tool use patterns, or agentic frameworks
- Strong foundation in modern backend (Java, Kotlin, or similar) and frontend (TypeScript, React, or similar) technologies, with demonstrated experience building user-facing product interfaces
- Comfort with a rapidly changing technical landscape and a bias towards action over analysis paralysis
What will make you stand out
- Familiarity with A2A (Agent-to-Agent) protocols and multi-agent orchestration patterns
- Experience with machine learning concepts, model evaluation, or ML infrastructure
- Experience building developer experience platforms or internal tooling
- Familiarity with observability tooling for AI/LLM systems (e.g., Langfuse, DataDog)
**This role requires a minimum of two days per week in our Dublin office**
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
Because our technology is purpose-built for restaurants, by restaurant people - and increasingly shaped by AI in both what we build and how we build - restaurants can trust that we'll deliver on their needs for today while investing in the experiences that will power their restaurant of the future.
An AI pod is Toast's AI-native engineering team, a focused pod of specialists who tackle complex, high-impact problems across Toast's product and platform landscape using AI-first approaches.
As a Principal Software Engineer, you'll work full-stack across ambitious, cross-cutting initiatives, bringing deep technical expertise and architectural judgment to some of the hardest problems at Toast.
A day in the life (Responsibilities)
- Lead full-stack design and delivery of AI-native solutions that address complex, cross-functional problems across Toast
- Drive technical architecture for pod initiatives, from backend services and APIs to frontend and developer-facing interfaces
- Build and integrate LLM-powered agents, tools, and workflows that bring AI capabilities directly into product and platform contexts
- Set and uphold engineering standards within the pod: code quality, system design, testing, and operational practices
- Mentor engineers through design reviews, code reviews, and pairing
- Partner with stakeholders across Toast engineering to define problem scope, align on approach, and deliver outcomes
- Serve as a technical voice in cross-team architecture discussions, connecting pod work to broader Toast engineering patterns
What you'll need to thrive (Requirements)
- 10+ years of experience designing and delivering scalable software systems, with a strong full-stack background spanning backend services and frontend or developer-facing interfaces
- Demonstrated experience leading technical architecture for a platform, product, or engineering team
- Experience building, deploying, or operating LLM-powered agents or AI platform infrastructure
- Familiarity with AI coding assistants (e.g., Claude Code, Cursor, GitHub Copilot) and experience extending them through custom plugins, skills, or hooks
- Experience with MCP (Model Context Protocol), tool use patterns, or similar agentic integration frameworks
- Strong prompt engineering skills and intuition for how LLM behavior responds to context and instructions
- Strong foundation in modern backend (Java, Kotlin, or similar) and frontend (TypeScript, React, or similar) technologies
- A bias towards action and comfort operating in ambiguous, rapidly evolving problem spaces
What will help you stand out
- Familiarity with A2A (Agent-to-Agent) protocols and multi-agent orchestration patterns
- Experience with machine learning concepts, model evaluation, or ML infrastructure
- Experience building developer experience platforms or internal tooling
- Familiarity with observability tooling for AI/LLM systems (e.g., Langfuse, DataDog)
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
#LI-Hybrid
#BI-Hybrid
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
We’re looking for a Software Engineer II to join in building the Scheduling product as part of Toast’s Team Management Suite for restaurant employers. You’ll play an important role in the design, development, and delivery of scalable software solutions that enable restaurant owners to build an optimal labor plan that balances interests in profitability, employee’s desire for predictability and flexibility, and guest satisfaction.
A day in the life (Responsibilities):
- Flex your full-stack development muscles with challenging end-to-end tasks in a supportive, collaborative team environment
- Participate in designing, estimating, implementing, testing, and debugging end-to-end solutions
- Ship code that has a massive impact on the growth of Toast
- Learn and champion best practices for development, deployment, and quality life-cycles
- Actively contribute to product design and feature selection discussions
- Participate in code reviews to ensure technical implementations meet functional requirements
What you'll need to thrive (Requirements)
- Strong foundation in Java, Kotlin or other object-oriented language(s)
- Experience with modern web standards and technologies (e.g. React, TypeScript, REST, GraphQL)
- A proven track record of building partnerships across engineering, product, customer success, and other stakeholders.
- Experience maintaining a high bar for quality, and guiding teams to hold a high bar for the technical quality of their deliverables.
- Strong customer empathy and a drive to make their lives better through a thoughtful user experience, robust technical solutions, and continuous product improvement.
- Passionate about technology and learning new things
- Desire to make continuous improvements to teams and technology
- You are not afraid to tackle big problems and ask insightful questions.
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
#LI-HYBRID
#BI-Hybrid
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
We’re looking for an engineer to help build and scale Toast’s labor cost and timekeeping platforms - systems that directly influence labor spend for more than 166,000 restaurant locations. You’ll work on highly visible, mission-critical infrastructure supporting millions of employees and operators across Toast restaurants.
In this role, you’ll gain hands-on experience with large-scale, data-intensive systems. We’ve processed over a billion of shift records and are in the midst of an exciting architecture modernization to support rapid growth and faster development. We are operating at true scale, pushing the limits of our databases. If you’re excited to lay the technical foundation for the next generation of labor cost management—and to help restaurant operators save real money—we’d love to hear from you.
A day in the life (Responsibilities)
- Help shape our next-generation timekeeping systems that operate at massive scale, processing tens of millions of shift events every week.
- Build, run, and improve core backend systems alongside a collaborative, supportive team.
- Be a part of the organization with a strong focus on engineering culture and full end-to-end ownership.
- Participate across the full development lifecycle—design, estimation, implementation, testing, debugging, and deployment—while learning and applying best practices for building and operating reliable systems at scale.
- Ship code that directly impacts Toast’s growth and the day-to-day operations of restaurant teams
- Partner with product and design to influence what we build and how we build it
- Participate in thoughtful code reviews, both giving and receiving feedback
What you'll need to thrive (Requirements)
- Experience with one or more object-oriented programming languages (such as Java, Kotlin, or similar).
- Willingness to monitor, troubleshoot, and improve system performance through logging and metrics
- Ability and motivation to learn quickly and apply knowledge to solve real problems
- A hunger to take on challenging projects and build systems that operate at massive scale.
Above all, we’re looking for a strong engineer with solid fundamentals.
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
#LI-HYBRID
#BI-Hybrid
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
As a Senior Manager for Support Center & Communications (SCC) and Pricing Experience, you will lead the strategy and execution behind Toast’s self-service support ecosystem and account management experiences, shaping how customers understand, manage, and resolve issues across their relationship with Toast. You will guide the evolution of our Support Center, communications platform, and billing and pricing experiences while partnering closely with product, design, engineering, support, and finance teams to deliver seamless, scalable solutions.
Working across the customer lifecycle—from awareness and understanding to action and resolution—you will empower customers to self-serve with confidence while using AI and automation to better understand customer context and surface relevant insights across support, billing, and account experiences. You will ensure clarity, consistency, and trust in how Toast communicates and charges for its products. Your leadership will drive improvements in customer experience, operational efficiency, and revenue integrity across some of Toast’s most critical customer-facing systems.
A day in the life (Responsibilities)
- Lead the technical vision and execution for Toast’s Support Center, communications platform, and pricing and billing experiences, driving measurable improvements in customer self-service and operational efficiency.
- Create leverage across product, support, and business teams by building scalable systems for self-service support, proactive communications, and account management.
- Apply AI and automation to support and account experiences, enabling better understanding of customer context (e.g., support history, knowledge, billing, and subscriptions) and surfacing relevant insights, actions, and guidance.
- Break down complex, cross-functional initiatives into clear, incremental milestones that deliver meaningful customer and business outcomes.
- Establish and uphold technical standards, architecture patterns, and best practices across the organization.
- Coach and mentor engineers and managers, helping them grow technically and as leaders.
- Operate effectively in a fast moving environment where experimentation, iteration, and platform stability must coexist.
What you'll need to thrive (Requirements)
- 5+ years of experience leading high-performing product, platform, or customer experience teams in complex, cross-functional environments.
- Strong background in full-stack systems, with experience building customer-facing applications that integrate with a wide range of backend services, platforms, and data systems.
- Proven experience owning and scaling customer-facing platforms or systems that span multiple teams and touchpoints.
- Ability to translate broad, ambiguous strategic goals into clear roadmaps and execution plans.
- Demonstrated success partnering with product stakeholders to drive measurable outcomes
- Strong communication and leadership skills with experience influencing senior technical and product leaders and aligning teams around shared goals
- Track record of building inclusive, high-ownership teams and developing talent.
Bonus Ingredients (Nice to Haves)*
- Experience leading teams that sit at the intersection of customer-facing platforms and internal systems such as support, communications, or billing.
- Background in experimentation driven product development or optimizing customer journeys through data-driven experimentation.
#LI-HYBRID
#BI-Hybrid
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
This hybrid role is based in Dublin, Ireland (Full relocation provided).
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
What is our Mission
Toast has established itself as the leading hospitality platform in the US, and we are now setting our sights on the global stage. As part of the International team, in our missions to expand globally, we are building the core systems to launch Toast into new markets. You will join a high-impact, high-ownership engineering team solving complex technical challenges in a fast-paced environment. We are looking for leadership that balances technical excellence with a strong product mindset to drive continuous growth for both the team and our platform.
A day in the life (Responsibilities)
- Lead complex projects within a cross-functional collaborative and supportive environment.
- Orchestrate our backend services to support internationalization working across software both in the restaurant and the cloud
- Design, build, deploy and maintain highly resilient and scalable systems critical to our customers’ success.
- Iterate on our technical approach to data management in support our international strategy
- Mentor and provide technical guidance to team members, leading technical discussions and promoting best engineering practices.
- Work directly with pilot customers (sometimes in the restaurant!) to ensure successful delivery and operation
- Advocate for best coding practices, raising the bar for yourself, your team, and the company.
- Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.
What you'll need to thrive (Requirements)
- 8+ years of experience in delivering high quality, reliable services to production using Java, Kotlin or other object oriented language(s)
- Proven track record of architecting, supporting and debugging large distributed & multi threaded applications.
- Drive to work across our tech stack and support other engineers in resolving challenging problems
- Passionate about making users happy and seeing people use your product in the wild.
- Ability to embrace an agile mindset focused on delivering usable software.
- Experience with fiscalisation, internationalization is a plus
Our Tech Stack
- A core of Java & Kotlin based backend services.
- React SPAs leveraging Tailwind, GraphQL and Storybook.
- Android app built in Java & Kotlin running in the restaurant.
- PostgresQL and Dynamodb as core persistence.
- Pulsar, Camel and RabbitMQ for message-based integrations.
- And many more technologies that help us build a top class platform.
**This is a hybrid role requiring in-office collaboration two days per week in our Dublin office.**
#LI-HYBRID
#BI-Hybrid
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
We’re looking for a Senior Software Engineer to help build and scale Toast’s labor cost and timekeeping platforms - systems that directly influence labor spend for more than 166,000 restaurant locations. You’ll work on highly visible, mission-critical infrastructure supporting millions of employees and operators across Toast restaurants.
In this role, you’ll gain hands-on experience with large-scale, data-intensive systems. We’ve processed over a billion shift records and are in the midst of an exciting architecture modernization to support rapid growth and faster development. We are operating at true scale, pushing the limits of our databases. If you’re excited to lay the technical foundation for the next generation of labor cost management—and to help restaurant operators save real money—we’d love to hear from you.
A day in the life (Responsibilities):
- Drive the evolution of our next-generation timekeeping platform, operating at significant scale and processing tens of millions of shift events each week
- Build, run, and improve core backend systems alongside a collaborative, supportive team.
- Take end-to-end ownership of systems, contributing to a strong engineering culture focused on quality, reliability, and long-term maintainability
- Lead work across the full development lifecycle—design, estimation, implementation, testing, debugging, and deployment—while learning and applying best practices for building and operating reliable systems at scale.
- Ship code that directly impacts Toast’s growth and the day-to-day operations of restaurant teams
- Partner with product and design to influence what we build and how we build it
- Contribute to and elevate team standards through thoughtful code reviews and technical discussions
- Mentor and provide technical guidance to other team members
What you'll need to thrive (Requirements)
- 5+ years of back-end experience with one or more object-oriented programming languages (such as Java, Kotlin, or similar).
- Experience owning and operating production systems.
- A track record of tackling ambiguous, high-impact challenges and delivering scalable solutions
- Ability and motivation to learn quickly and apply knowledge to solve real problems
- A hunger to take on challenging projects and build systems that operate at massive scale.
Above all, we’re looking for a strong engineer with solid fundamentals.
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
#LI-HYBRID
#BI-Hybrid
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
Your mission is to drive architecture, technical strategy, and implementation of AI agents for Toast's Team area which is part of the Fintech line of business. You will be one of the most senior technologists in line of business. The Team area is a mission-critical space on which our restaurants rely to manage their staff and optimize their labor. Beyond being on the forefront of agent development, your scope will also include enablement and leadership for how software is developed at Toast through adoption of bleeding edge spec driven development and other paradigms.
A day in the life (Responsibilities)
- Develop and drive an architectural vision to support the ambitious goals for agents and agent development
- Be an active participant and an authoritative technical voice in FinTech product strategy discussions
- Partner with the Team Management Director of Engineering and Sr. Director of Product to successfully deliver Team agent products from design to production
- Work closely with other Senior Principal Engineers to further the agent patterns and ecosystem across Toast as a whole
- Evolve an ever more efficient way of working through agents and spread it across Toast
- Work directly with the product manager for the Team Agent space, collaborating to drive vision
- Be hands on and actively participate in development on the Team Agent
- Mentor and develop technical leadership across Team, and Fintech
What you'll need to thrive (Requirements)
- 15+ years experience designing and building highly scalable, mission-critical distributed and fullstack software systems
- 10+ years experience building and operating SaaS products, ideally AWS hosted
- 1+ years experience using the latest in coding agents
- A strong desire to lean all in on agentic development practices
- Passion for building autonomous agents
- Demonstrated ability to drive technical architecture for a company or highly scalable line of products
- A desire to work not only with technologists but also product owners and business leaders
- Ability and desire to draw big lines and boxes on a whiteboard paired with the ability to dig in and understand the ebb and flow of what the code is doing under load
- Ability and desire to communicate and influence at the executive level
What will help you stand out (Nonessential Skills/Nice to Haves)
- Experience designing agentic products
- Experience building systems that leverage LLMs and other ML models
- Experience with enterprise integration using Apache Camel
- Experience architecting event-driven distributed systems using Apache Pulsar
- Experience defining test, build and deploy strategies
- Solid understanding of workforce management
- Solid understanding of restaurant operations
#LI-HYBRID
#BI-Hybrid
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.
SEAR at Toast focuses on two things: actionable intelligence collection, analysis, and delivery to engineers, and hunting the adversaries who would damage and defraud Toast, its customers, and its partners. We bake security into every layer of our products, from the first sprinkle of an idea to the final serving of a fully-baked solution. Our team is tasked with searching out and degrading the operations of persistent, motivated attackers.
Like master chefs, we blend cutting-edge technology with strategic thinking, implementing bespoke and industry-standard solutions for intelligence processing at scale. By joining SEAR, you'll be part of the kitchen crew that keeps our customers' trust from going stale. You'll tackle complex challenges that have real-world impact, helping to serve up a safer, more secure digital experience for businesses that count on Toast every day. It's not just about pattern-matching – it's about crafting a recipe for digital trust that keeps our customers coming back for more.
A day in the life (Responsibilities)Select, implement, design, and build services and tools to manage and deliver security intelligence across Toast platforms.
- Identify, triage, and provide remediation guidance for application vulnerabilities, with a specific focus on anti-abuse activities.
- Improve developer tooling and adoption to build a more robust SSDLC which integrates security and anti-abuse features.
- Practice a #OneTeam attitude to help other Toast teams make informed, security-conscious decisions when building new public-facing software.
- Assist incident response teams with application security expertise and tools, especially related to abuse and fraud.
- Build threat models on Toast applications and use cases.
- Guide in the design and maintenance of robust and resilient network and application architecture.
- Collaborate to improve information gathering and sharing across all Toast products.
- Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.
What you'll need to thrive (Requirements)
- 5+ years experience working in software development
- Minimum 5+ years of experience in application security and security engineering.
- Experience building and maintaining scaled Java web services in production.
- Experience developing script applications in Python for scheduling and backend data handling.
- Experience leveraging LLM AI features for software development and/or security operations.
- Strong understanding of cloud application architecture.
- Successful history of being a subject matter expert to guide colleagues toward better security outcomes, especially related to abuse, fraud and legal concerns.
- Previous security experience working with fintech applications and associated requirements.
- Strong understanding of privacy, security, and cryptography patterns and when to apply them, especially when handling customer information (such as PKIs, access management, data tokenization, and anonymization).
**This role requires two days per week in our Dublin office**
Nonessential Skills/Nice to Haves
- Offensive security training and certifications (e.g. OSCP, OSWE, OSEP)
- Edge Security solution like WAF, API Security
- Adversary Emulation proficiency (red/purple teaming)
- Cloud and container security technologies
- SSDLC tooling (e.g., SAST/DAST/SCA)
- Scaled data handling in RDBMS, streaming, and columnar stores
- Metrics and charting software proficiency
- Mobile apps/threats (iOS, Android), and their particular abuse vectors
- Knowledge in security of operating systems, networking and protocols
- Securing financial technologies and associated requirements
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
We are seeking a highly skilled Technical Product Manager to join our Cloud Native Infrastructure team. The ideal candidate will possess a strong technical background in AWS infrastructure, Software-Defined Networking (SDN), and advanced security solutions, and has experience building out infrastructure and platforms in multiple cloud regions. In this role, you will drive the development and execution of our Cloud Native Infrastructure, ensuring a robust secure cloud platform that is crucial for building and managing cloud native applications and infrastructure.
This is a hybrid role requiring in-office presence two days per week in our Dublin city center location.
A day in the life (Responsibilities)
- Product Strategy: Develop and execute the product strategy for our Cloud Native infrastructure, aligned with the overall company vision and customer needs.
- Requirements Gathering: Collaborate with internal and external stakeholders to gather and prioritize product requirements, ensuring alignment with market trends and customer feedback.
- Roadmap Development: Create and maintain a product roadmap that outlines the short-term and long-term strategy for the Cloud Platform.
- Product Delivery: Oversee the end-to-end product development lifecycle, from concept to launch, ensuring timely and successful delivery.
- Customer Engagement: Build and maintain strong relationships with internal customers and external partners
- Cross-functional Collaboration: Work closely with security and compliance teams and our R&D teams to ensure the success of the platform. Work closely with acquisition companies to ensure successful integration to the Toast platform.
- Accelerate Infrastructure Delivery: Drive adoption of AI-assisted tooling to enhance infrastructure development workflows, including infrastructure-as-code authoring, review, and operational automation.
What you'll need to thrive (Requirements)
Product Management Experience:
- 3+ years of experience in technical product management, preferably in a SaaS company, plus 5+ years of experience in a technical role
- Demonstrated track record of successfully launching and managing products.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
Technical Expertise:
- Proven experience with AWS infrastructure
- Deep understanding of Software-Defined Networking (SDN) principles and technologies.
- Strong knowledge of Cloud Security best practices and technologies.
- Experience building out foundational infrastructure in a SaaS environment
- Experience in designing, implementing, and maintaining enterprise-level DNS and IPAM solutions, with a focus on automation and security.
- Experience applying AI-assisted tools (e.g., Claude code, Cursor, GitHub Copilot etc) to infrastructure engineering workflows, particularly in IaC development, debugging, and documentation.
What will help you stand out (Nonessential Skills/Nice to Haves)
- Kubernetes experience an advantage
- Bachelor's degree in Computer Science, Engineering, or a related field.
- AWS certifications are a plus.
#LI-HYBRID
#BI-Hybrid
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
API Integrations Expert - Bilingual English and French
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API Integrations Expert - Bilingual English and French
Start Date: 06/29/2026 - Training is 6 weeks on-site in the Dublin office. There is no PTO allowed during training. After training, your schedule may include weekends, holidays and evenings
Location: 124 St Stephen's Green, Dublin 2, D02 C628, Ireland You will be expected to be in office 2 days a week, post training.
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
A day in the life
The API Integrations Expert is an Associate level, salaried position that will contribute to the success of the Toast Customer Care Integrations team. As an API Integrations Expert, you will assess customer needs, manage expectations, and respond effectively to resolve escalations quickly. The ideal candidate will be responsible for managing relationships with new and existing partners and customers. You will manage escalated technical and application support requests for customers who are using Toast Integrations and Toast APIs.
What you'll do (Responsibilities)
- Primary support and point of contact for post-integration vendor issues and support for vendors/customers experiencing problems with integrations.
- Accepting direct customer calls, quickly identify problems, set expectations and resolve whenever possible.
- Perform basic troubleshooting of integration issues by becoming proficient in Toast systems and tools such as Splunk and Postman.
- Present customers and vendors with continuous updates and solutions within our SLAs and document support tickets, while also knowing when to appropriately escalate to Senior API Integrations Experts.
- Be the voice of the customer and vendor, and collect feedback to drive continuous improvement across all areas including product.
- Relentlessly pursue customer satisfaction, every interaction is an opportunity to delight our customers.
What you’ll need to thrive (Requirements)
- Fluent / Bilingual in French and English
- 2+ years experience in Customer/Technical Support or a closely related field
- Previous experience working with API’s and Integrations
- Excellent verbal and written communication skills
- Proficient in system troubleshooting and analysis
- Passion for customer and vendor support
- Ability to work scheduled shifts including day, evening and weekends
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
A bit about the team
Every restaurant is different and faces its own unique challenges. Across global markets, these challenges vary significantly. The mission of the Europe team is to tackle these challenges head-on by building purpose-built products that meet the complex needs of the Europe customer base. This includes deepening the product experience with our existing European customers and also adapting our product for future market growth.
To meet these goals it involves building brand new products and features that integrate seamlessly into the existing Toast product suite. As a Principal Engineer on the team, you will set the technical direction for how we rapidly build iterative solutions within the existing Toast technology stack—all while maintaining excellent quality and architecting for long-term scale.
As a Principal Engineer, you are expected to be closely aligned with engineering leaders across Toast. You will define and promote architectural best practices, champion new technologies and innovative thinking, and serve as a technical thought leader for the broader organization. You will be responsible for mentoring and upskilling the engineering teams around you.
If you're motivated by solving problems at the intersection of customer needs and technical challenges, and eager to leave a lasting mark on Toast’s future growth, this role offers a rare opportunity to do so.
A day in the life (Responsibilities)
- Develop and execute technical strategies to solve complex business challenges, leveraging data and customer insights to prioritize impactful improvements
- Establish guiding technical and delivery principles that influence engineering practices across the broader engineering organization.
- Mentor and guide engineers, fostering a culture of continuous improvement, inclusivity, and engineering excellence.
- Build and maintain strong partnerships across lines of business, aligning technical solutions with strategic objectives.
- Work closely with our cross functional leaders across the customer facing organisations
What you'll need to thrive (Requirements)
- 8+ years of experience in software engineering, with a strong background in full-stack development is essential.
- Extensive experience with Java, Kotlin, or other object-oriented languages, and experience building complex, customer-facing applications is a must
- Strong skills with modern web and API standards and technologies (e.g. React, REST, GraphQL), delivering cohesive end-to-end experiences from UI through services.
- You must have experience leading or influencing large, cross-team platform initiatives, setting technical direction beyond a single team or service.
- Proficient with data stores, both relational and non-relational databases.
- Demonstrated ability to deliver and operate business-critical, customer-facing systems, with a strong focus on reliability, performance, and operational excellence.
- Demonstrated ability to deliver high-impact, scalable solutions, balancing platform leverage with end-to-end user experience.
- Strong leadership and mentoring skills, with a track record of guiding teams through architectural and experience transformations.
- Excellent communication skills and a passion for engineering excellence, including collaborating closely with product, design, and operations to improve customer outcomes.
- Passionate about driving innovation and continuously improving engineering practices.
What will make you stand out (Nice to Have)
- Deep expertise in pricing systems or e-commerce tax management for international markets
- Track record of launching zero-to-one products within established organizations
- Experience operating in both larger tech organizations and startup environments, with demonstrated ability to thrive at enterprise scale
**This is a hybrid role requiring in-office collaboration two days per week in our Dublin office.**
#LI-HYBRID
#BI-Hybrid
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
At Toast, we don’t just build software; we power the heartbeat of local communities. As a Product Designer in the Commerce R&D org, you will be at the forefront of shaping new AI-powered experiences that drive transformative outcomes for restaurant owners and staff. Your mission is to harness artificial intelligence to solve some of the most complex operational challenges in hospitality.
Working within the Vision AI team, you will partner with research, product and engineering peers to transform raw signals, operational complexity, and restaurant pain points into seamless, innovative product experiences. You’ll immerse yourself in the fast-paced world of hospitality to understand the “why” behind every workflow, using your design expertise to create tools that help restaurants operate more efficiently, make smarter decisions, and grow with confidence.
We are looking for a designer with a Founder’s Mentality: someone who takes uncompromising ownership of their domain and has a relentless commitment to customer success. If you are ready to master your craft and help build the AI-powered future of the restaurant industry, we want you on the line with us.
A day in the life (Responsibilities)
- Own and drive the end-to-end design process for AI-powered product experiences across Point of Sale and other restaurant management applications, moving from early discovery and concept development through high-fidelity execution with strong autonomy.
- Translate complex operational problems into intuitive product experiences by using customer research, workflow analysis, usage data, and business context to shape clear, impactful design decisions.
- Design for the realities of restaurant operations, creating workflows that are fast, reliable, and easy to trust in high-pressure, time-sensitive environments.
- Partner closely with Product, Engineering and Research to define how Vision AI capabilities come to life in the product, balancing technical feasibility, model behavior, and user needs.
- Create polished, high-fidelity artifacts that account for ambiguity, edge cases, and evolving AI system behavior, while leveraging and contributing to the Toast design system to ensure quality and scalability.
- Make work visible early and often, using prototypes, storytelling, and systems thinking to build alignment, clarify tradeoffs, and influence product direction across cross-functional partners.
- Champion a human-centered approach to AI by designing experiences that build customer confidence, communicate system status clearly, and make complex automation feel transparent, helpful, and actionable.
- Help raise the collective bar through design critiques, collaboration, and mentorship, while also integrating emerging AI-first tools and methods into your practice to accelerate learning, exploration, and execution.
What you'll need to thrive (Requirements)
- You have a demonstrated ability to use data and insights, including business metrics and user research, to substantiate design decisions and drive impact.
- You hold a high bar for design excellence. Your portfolio shows a disciplined process that accounts for fine details, edge cases, and complex, real-world constraints.
- You are innately collaborative and actively manage stakeholders. Your collaborative style inspires others, and you build the dependability needed to enact influence with cross-functional partners.
- You excel at untangling ambiguity, breaking down complex workflows into intuitive, end-to-end user journeys.
- You are comfortable designing in emerging areas where the technology is evolving, and you can translate ambiguity into clear, usable experiences for customers.
- You take an AI-first design approach to quickly create conceptual prototypes but also possess strong visual design skills to polish beautiful and intuitive end-to-end journeys across multiple surfaces and contexts.
- 3+ years in product design, showing a clear progression from executing tasks to owning broader product outcomes and strategy.
***Please include a portfolio link with your application.***
This is a hybrid role requiring in-office collaboration two days per week in our Dublin office.
#LI-HYBRID
#BI-Hybrid
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, team management, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects to help craft the company's future. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.
We're looking for a Staff Software Engineer to join in building AI agents for Toast's Team area, which is part of the Fintech line of business. The Team area is a mission-critical space on which our restaurants rely to manage their staff and optimize their labor. You'll play a key roll* in the design, development, and delivery of autonomous agents that transform how restaurant owners manage their workforce, blending cutting-edge AI with practical restaurant operations.
A day in the life (Responsibilities)
- Be hands-on in developing and shipping Team Agent products that leverage LLMs and agentic frameworks
- Flex your full-stack development muscles with challenging end-to-end tasks in a supportive, collaborative team environment
- Partner with product managers, designers, and fellow engineers to build autonomous agents that transform restaurant workforce management
- Participate in designing, estimating, implementing, testing, and debugging end-to-end agent solutions
- Adopt and advocate for bleeding-edge spec-driven development and agentic development practices
- Mentor developers through code-pairing and detailed code, architecture, and project reviews
- Champion best practices for agent development, deployment, and quality life cycles
- Actively contribute to product design and feature selection discussions for the Team Agent space
What you'll need to thrive (Requirements)
- Strong foundation in Java, Kotlin or other object oriented language(s)
- Experience with modern web standards and technologies (e.g. React, TypeScript, REST, GraphQL)
- Experience or strong interest in using coding agents and adopting agentic development practices
- Passion for building autonomous agents and working with LLMs
- A proven track record of building partnerships across engineering, product, customer success, and other stakeholders
- Experience and interest in mentoring peers
- Experience maintaining a high bar for quality, and guiding teams to hold a high bar for the technical quality of their deliverables.
- Strong customer empathy and a drive to make their lives better through a thoughtful user experience, robust technical solutions, and continuous product improvement
Special Sauce* (Nonessential Ingredients)
- Experience designing agentic products
- Experience building systems that leverage LLMs and other ML models
- Experience with event-driven distributed systems
- Solid understanding of workforce management
- Solid understanding of restaurant operations
#LI-HYBRID
#BI-Hybrid
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
The Fintech team is responsible for a diverse range of products and workstreams, all with the united goal of helping restaurants make dealing with money easier. From quickly and seamlessly taking guest payments to extending credit via our lending products, the Fintech product team tackles some of the biggest and most impactful initiatives within Toast.
We are looking for a Senior Product Manager for Toast Checking - the checking account, jars/savings, and debit card quickly becoming the financial center for Toast customers. This is an end-to-end product owner role: strategy, roadmap, execution, partner management (external banks / vendors / card processors), legal & compliance coordination, and go-to-market for core banking features. You will move fast, own decisions, and be accountable for measurable business outcomes.
A day in the life (Responsibilities)
- Work closely with cross functional teams and various product domains across Toast to define strategy, support ideation, design, development, feature launch, and support of Toast Checking.
- Create & present business cases and business models for new product investments, and measure/quantify success of product launches.
- Write technical and non-technical user stories, define requirements, workflows, and wireframes in collaboration with Engineering, Design, Data Science and other teams.
- Manage the backlog of an established engineering team, define roadmap requirements, and facilitate agile ceremonies.
- Communicate and collaborate with technical counterparts, and business-oriented stakeholders, to consistently set and meet expectations.
- Partner with GTM and Product Marketing to package TCA, measure conversion funnels, drive adoption and retention, and define pricing/promotions/attach strategies.
- Define success metrics, build dashboards, run experiments, and iterate. Own adoption, activation accounts, average balance growth, deposit velocity, card attach/usage, NPS, and operational SLAs.
- Embrace and advocate for the use of AI tools to accelerate product discovery, streamline execution, and explore new product experiences - helping shape how we build and what we build.
What you'll need to thrive (Requirements)
- Minimum of 6+ years of experience in a product management role
- A passion for innovating in financial services and desire to transform the restaurant & hospitality industry
- Experience managing products from their early inception to measurable post-launch success.
- A track record of strong execution, delivering speed and quality.
- Customer obsession - experience running VoC, customer interviews, and translating insights into prioritized roadmaps that move KPIs.
- Versatile skillet - you’re able to design innovative financial products, experiment to deliver top notch personalized user experiences, drive consistent risk model improvements, build efficient risk and operations tooling, and develop a scalable platform.
- Strong written & verbal communication skills, with an emphasis on communicating roadmaps, tradeoffs and technical solutions to a variety of stakeholders.
- High EQ and is skilled at building and maintaining relationships with engineering & design teams.
- Excited to roll up your sleeves and understand the inner workings of web applications & developer services.
- Comfortable with data analysis tools like SQL and Excel.
Bonus skills to have
- Direct experience in banking, embedded finance, or lending.
- Experience working fast-growing teams & hyper-growth companies.
- Experience incorporating legal & regulatory oversight into consumer or business products.
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
In this role, you will shape the future of how our customers interact with their data—designing intuitive reporting products, delivering actionable insights, and building the APIs that empower internal teams to innovate on Toast’s data advantage. This role is pivotal to unlocking the full potential of our restaurant data for our customers and for Toast. You will collaborate with teams across Toast to transform complex data into meaningful insights that drive restaurant success while creating the foundational systems that fuel data-driven decision-making across Toast. If you’re passionate about delivering exceptional user experiences, thrive at the intersection of strategy and execution, and are eager to make an outsized impact, we’d love to have you on our team.
You are obsessed with customers and how they work. You wake up thinking about how to help our customers understand their data, and how we can bring the right amount of context to that data. You love solving complex problems, looking across experiences, and scaling simplicity for customers and for internal teams. You are grounded in user feedback, cross-functional partnership, and can translate customer and user needs and product vision into world-class experiences that work at scale.
You have a proven track record of building and shipping user-facing experiences that include explaining complex information in simple ways. You understand the power of AI and how to measure and evaluate the success of cross-cutting experiences like reporting.
A day in the life (Responsibilities)
- Own and drive the roadmap for reporting, helping to figure out how we can deliver a consistent, high quality customer experience across products and lines of business
- Work closely with customers, designers and developers to concept, prototype, ship, measure, and improve reporting and data experiences across Toast surfaces
- Partner with multiple teams to figure out how to bring insights and context to data for customers
- Help define and implement how we use data to power AI experiences
- Research and get to know customers (internal and external) directly
- Champion customer needs across Toast by building strong relationships horizontally and vertically
What you'll need to thrive (Requirements)
- Experience as a product manager, including API design and management, reporting products, platform-thinking, as well as building customer-facing data experiences across web, mobile
- Experience developing and launching products with cross-functional constraints, not just technical constraints, and working collaboratively and effectively with cross functional teams
- Exceptional communication skills, able to work well with architects, engineers, designers, customers, as well as executives and functional leaders outside of R&D
- Passion for and knowledge of the role data plays for R&D teams, including how to structure data for use in AI-driven products
- Entrepreneurial mindset and ability to create a compelling product vision
- Take ownership of an existing product, and figuring out how to improve and iterate on it including setting, measuring, and optimizing the right metrics
#LI-HYBRID
#BI-Hybrid
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
Toast is a rapidly growing company that's revolutionizing how the restaurant industry does business by pairing technology with an extraordinary commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, team management, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects to help craft the company's future. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.
We’re looking for a Staff Software Engineer to join in building the Scheduling product as part of Toast’s Team Management Suite for restaurant employers. You’ll play a key roll* in the design, development, and delivery of scalable software solutions that enable restaurant owners to build an optimal labor plan that balances interests in profitability, employee’s desire for predictability and flexibility, and guest satisfaction.
A day in the life (Responsibilities)
- Lead fellow fellow developers, product managers, and designers, to build amazing Scheduling features with a goal of increasing our consumer footprint at Toast and employee engagement within restaurants
- Flex your full-stack development muscles with challenging end-to-end tasks in a supportive, collaborative team environment
- Participate in designing, estimating, implementing, testing, and debugging end-to-end solutions
- Mentor developers through code-pairing and detailed code, architecture, and project reviews
- Champion best practices for development, deployment and quality life cycles
- Actively contribute to product design and feature selection discussions
- Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.
What you'll need to thrive (Requirements)
- 8+ years experience in Java, Kotlin or other object oriented language(s)
- Hands on experience with modern web standards and technologies (e.g. React, TypeScript, REST, GraphQL)
- A proven track record of building partnerships across engineering, product, customer success, and other stakeholders.
- Experience and interest in mentoring/leading peers
- Experience maintaining a high bar for quality, and guiding teams to hold a high bar for the technical quality of their deliverables.
- Strong customer empathy and a drive to make their lives better through a thoughtful user experience, robust technical solutions, and continuous product improvement.
**This role requires two days per week in our Dublin office**
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
#LI-HYBRID #BI-Hybrid
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Senior Software Engineering Manager, Toast Web Platform and Product Led Growth
Share this job
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
As a Senior Engineering Manager for Toast Web Platform (PLEX) and Product Led Growth (PLG), you will lead the strategy and execution behind Toast’s core web platform and growth surfaces, shaping how teams build, ship, and scale high quality web experiences across the company. You will guide the evolution of our component library, tooling, build systems, and micro frontend architecture while partnering closely with product, design, and engineering leaders to unlock faster experimentation and measurable customer impact. Working across discovery, activation, conversion, and re engagement, you will empower teams to move quickly without sacrificing reliability or performance. Your leadership will elevate the frontend development experience at Toast while driving growth outcomes that directly influence adoption, retention, and long term value across our web ecosystem.
A day in the life (Responsibilities)
- Lead the technical vision and execution for Toast’s web platform and growth surfaces, driving business impact across the customer lifecycle.
- Create leverage for dozens of product teams by improving developer experience, performance, and reliability across hundreds of SPAs.
- Break down large platform and growth initiatives into clear, incremental milestones that deliver measurable outcomes.
- Establish and uphold frontend standards, architecture patterns, and best practices across the organization.
- Coach and mentor engineers and managers, helping them grow technically and as leaders.
- Operate effectively in a fast moving environment where experimentation, iteration, and platform stability must coexist.
What you'll need to thrive (Requirements)
- 5+ years of experience leading high performing frontend or platform engineering teams in production environments.
- Strong background in modern web architecture, including component libraries, build systems, CI CD, and microfrontend patterns.
- Experience owning or contributing to internal developer platforms that support multiple product teams.
- Demonstrated success partnering with product stakeholders to drive measurable growth outcomes such as activation or conversion improvements.
- Ability to translate broad strategic goals into clear technical roadmaps and execution plans.
- Strong communication and leadership skills with experience influencing senior technical and product leaders.
- Track record of mentoring engineers and building inclusive, high ownership teams.
Nice to Haves:
- Experience leading teams that sit at the intersection of platform enablement and customer facing product surfaces.
- Background in experimentation driven product development or product led growth environments.
*** This is a hybrid role requiring in-office presence two days per week ***
#LI-HYBRID
#BI-Hybrid
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, team management, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects to help craft the company's future. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.
We're looking for a Staff Software Engineer to join in building AI agents for Toast's Team area, which is part of the Fintech line of business. The Team area is a mission-critical space on which our restaurants rely to manage their staff and optimize their labor. You'll play a key roll* in the design, development, and delivery of autonomous agents that transform how restaurant owners manage their workforce, blending cutting-edge AI with practical restaurant operations.
A day in the life (Responsibilities)
- Be hands-on in developing and shipping Team Agent products that leverage LLMs and agentic frameworks
- Flex your full-stack development muscles with challenging end-to-end tasks in a supportive, collaborative team environment
- Partner with product managers, designers, and fellow engineers to build autonomous agents that transform restaurant workforce management
- Participate in designing, estimating, implementing, testing, and debugging end-to-end agent solutions
- Adopt and advocate for bleeding-edge spec-driven development and agentic development practices
- Mentor developers through code-pairing and detailed code, architecture, and project reviews
- Champion best practices for agent development, deployment, and quality life cycles
- Actively contribute to product design and feature selection discussions for the Team Agent space
What you'll need to thrive (Requirements)
- Strong foundation in Java, Kotlin or other object oriented language(s)
- Experience with modern web standards and technologies (e.g. React, TypeScript, REST, GraphQL)
- Experience or strong interest in using coding agents and adopting agentic development practices
- Passion for building autonomous agents and working with LLMs
- A proven track record of building partnerships across engineering, product, customer success, and other stakeholders
- Experience and interest in mentoring peers
- Experience maintaining a high bar for quality, and guiding teams to hold a high bar for the technical quality of their deliverables.
- Strong customer empathy and a drive to make their lives better through a thoughtful user experience, robust technical solutions, and continuous product improvement
Special Sauce* (Nonessential Ingredients)
- Experience designing agentic products
- Experience building systems that leverage LLMs and other ML models
- Experience with event-driven distributed systems
- Solid understanding of workforce management
- Solid understanding of restaurant operations
#LI-HYBRID
#BI-Hybrid
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
Fintech at Toast operates one of the most critical portions of the Toast infrastructure: processing payments on behalf of our restaurants and ensuring that restaurants are paid in a timely manner. Payment processing is a key source of Toast’s revenue and also the lifeblood of our customers; we process millions of dollars in transactions per day.
We are seeking a Senior Software Engineer to join our Payments team to build out our unified payment processing solution. This platform offers a single, integrated service for payment acceptance across various channels and supports a configurable enterprise approach. It is designed to allow a build-once, available-to-all strategy for both existing and emerging payment methods. The successful candidate will contribute to the development of services providing supporting and core functionality within and around this payment processing solution.
A day in the life (Responsibilities)
- Design, build, and deliver features for Toast’s payments products
- Develop and implement automated test suite to ensure the code shipped to our customers meets the highest quality standards
- Roll* features out to customers, including monitoring for success
- Collaborate with our PM (and UX) on the definition and design of features
- Partner with a wide array of teams across Toast
- Work with experienced engineers to deliver design and code review
What you'll need to thrive (Requirements)
- 5+ years of experience in designing and implementing robust backend services
- Proven ability to develop scalable and secure APIs that integrate with various internal/external systems
- Knowledge of best practices in API lifecycle management, including versioning, documentation, and deprecation strategies
- Demonstrated experience with microservices architecture and containerization technologies for enhanced scalability and maintainability
Special Sauce (*Nice to Haves)
- Demonstrated proficiency with DynamoDB or PostgreSQL
- Proficiency in Kotlin (or Java and willing to learn Kotlin) and Kotlin-specific frameworks and libraries for building efficient backend solutions
- Experience with modern data architectures (event sourcing, OLAP, ETL/ELT, streaming data)
- Experience designing payments APIs
- Familiarity with PCI-DSS
- Familiarity with AI-augmented development workflows and tools (e.g., Claude Code, GitHub Copilot, Codex, or similar)
#LI-HYBRID
#BI-Hybrid
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
We’re not your traditional tech company and we don’t aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. That’s why we value diversity of background and lived experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.
Fintech at Toast operates one of the most critical portions of the Toast infrastructure: processing payments on behalf of our restaurants and ensuring that restaurants are paid in a timely manner. Payment processing is a key source of Toast’s revenue and also the lifeblood of our customers; we process millions of dollars in transactions per day.
We are seeking a Staff Software Engineer to join our Payments team to build out our unified payment processing solution. This platform offers a single, integrated service for payment acceptance across various channels and supports a configurable enterprise approach. It is designed to allow a build-once, available-to-all strategy for both existing and emerging payment methods. The successful candidate will guide and contribute to the development of services providing supporting and core functionality within and around this payment processing solution.
A day in the life (Responsibilities)
- Plan, design, build, and deliver features for Toast’s payments products
- Plan, develop, and implement best practices such as automated test suites to ensure the code shipped to our customers meets the highest quality standards
- Roll - pun intended! - features out to customers, including monitoring for success
- Collaborate with our PM (and UX) on the definition and design of features
- Collaborate and partner with a wide array of teams across Toast in order to spread knowledge inter- and intra-team
- Lead and work with experienced engineers to deliver design and code review
What you'll need to thrive (Requirements)
- 8+ years of experience in designing and implementing robust backend services
- Ability to step into a technical leadership role on the team, guiding/coaching/mentor more junior engineers on best practices in architecture, design, coding, testing, deployment, etc.
- Proven ability to design and develop scalable and secure APIs that integrate with various internal/external systems
- Applied knowledge of best practices in API lifecycle management, including versioning, documentation, and deprecation strategies, with the ability to share this amongst the team and peers
- Demonstrated experience with microservices architecture and containerization technologies for enhanced scalability and maintainability
Special Sauce (*Nice to Haves)
- Demonstrated proficiency with DynamoDB or PostgreSQL
- Proficiency in Kotlin (or Java and willing to learn Kotlin) and Kotlin-specific frameworks and libraries for building efficient backend solutions
- Experience with modern data architectures (event sourcing, OLAP, ETL/ELT, streaming data)
- Experience designing payments APIs
- Familiarity with PCI-DSS
- Familiarity with AI-augmented development workflows and tools (e.g., Claude Code, GitHub Copilot, Codex, or similar)
#LI-HYBRID
#BI-Hybrid
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
We’re seeking a Software Engineer to work within our team focused on building impactful capabilities that empower restaurants to drive Guest engagement, retention and growth. The team will help shape the future of how restaurants use technology to connect with their guests - increasingly through AI-powered tools and experiences that drive automation, personalization and smarter decision-making. You will be a key part of a high-impact, high-ownership engineering team solving complex challenges in a fast-moving product space. Your role will balance technical excellence alongside a strong product mindset to solve for continuous growth within both the team and our product space.
A day in the life (Responsibilities)
- Deliver projects that deeply connect restaurants with their guests within a cross-functional collaborative and supportive environment.
- Design, build, deploy and maintain highly resilient and scalable systems critical to our customers’ success.
- Collaborate with team members and other engineers across the company.
- Monitor feature rollouts to ensure customer success, iterating and improving when necessary.
- Advocate for best coding practices, raising the bar for yourself, your team and the company.
- Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.
What you'll need to thrive (Requirements)
- Driven by impact and solving for the customer
- Proficient in Java, Kotlin, or similar object-oriented languages
- Experience with modern web technologies and UI frameworks (e.g., React, Javascript , TypeScript, REST, GraphQL)
- Enjoys building well-engineered, usable and accessible systems
- Ability to break down problems and communicate solutions clearly throughout cross-functional teams.
- Values personal and team growth, balancing task completion with platform stability.
Our Tech Stack
- A core of Java & Kotlin based backend services.
- React SPAs leveraging Tailwind, GraphQL and Storybook.
- Android app built in Java & Kotlin running in the restaurant.
- PostgreSQL, Dynamodb for persistence.
- Pulsar, Camel and RabbitMQ for message-based integrations.
- And many more technologies that help us build a top class platform.
**This role requires a minimum of two days per week in our Dublin office**
#LI-HYBRID
#BI-Hybrid
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Staff Software Engineer - Frontend, Retail Experience
Share this job
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The Toast Retail team is pioneering how Toast serves businesses beyond the restaurant space. We’re focused on building powerful, intuitive tools that meet the unique needs of modern retailers — inventory management, supplier relationships, purchase orders, and more. As a team, we operate like a startup within Toast, balancing greenfield development with the scale of a mature platform.
The Retail Experience (RXP) squad is a high-impact team focused on transforming Toast into a world-class experience for retailers. While retail adoption has grown significantly, we consistently hear that Toast doesn’t always feel like it was built for retail.RXP’s mission is to close that gap. We identify friction across the retail customer journey — from onboarding to daily operations — and deliver cohesive, retail-first improvements across Toast’s ecosystem.
Our work spans the Retail module and the broader Toast platform, ensuring that retail customers feel understood and supported from day one through long-term success.
A day in the life (Responsibilities)
As a Staff Software Engineer on the Retail Experience team, you’ll play a leading role in designing and developing intuitive, performant, and delightful user experiences. You’ll work closely with product managers, designers, and other engineers to bring new features to life. If you love working in a fast-paced environment, driving innovation, and seeing your work make a real impact — we’d love to meet you. Here’s what you’ll be doing:
- Architect and implement modern, high-quality frontend experiences that feel intentionally designed for retail businesses.
- Collaborate deeply with Product, Design, and Platform teams to deliver cohesive improvements across a broad cross-section of Toast’s ecosystem.
- Mentor teammates, contribute to technical decisions, and help shape a strong engineering culture.
- Continuously improve UI systems and patterns, enabling rapid development of scalable features.
- Stay curious, explore emerging technologies, and find new ways to elevate the Toast Retail experience.
What you'll need to thrive (Requirements)
- 8-10+ years of experience building modern web applications, with a strong frontend focus.
- Strong proficiency with React, TypeScript, and web standards (HTML5, CSS3).
- Solid understanding of component architecture, state management, and design systems.
- Experience collaborating with cross-functional teams and shipping user-facing features.
- Familiarity with REST APIs, GraphQL, and testing frameworks (Jest, Playwright, etc.).
- Passion for clean, maintainable code.
- Comfortable working in a fast-moving team, balancing quality and speed.
- Bonus: Experience in Retail software, or designing systems for new customer vertical
*** This is a hybrid role requiring in-office presence two days per week ***
#LI-HYBRID
#BI-Hybrid
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
The Toast Retail team is at the forefront of this exciting evolution. We’re building innovative features that adapt Toast’s powerful platform to meet the unique needs of retailers, expanding our impact and delivering best-in-class experiences to a broader market.
The Toast Retail team is pioneering how Toast serves businesses beyond the restaurant space. We’re focused on building powerful, intuitive tools that meet the unique needs of modern retailers — inventory management, supplier relationships, purchase orders, and more. As a team, we operate like a startup within Toast, balancing greenfield development with the scale of a mature platform. The Retail Experience (RXP) squad is a high-impact team focused on transforming Toast into a world-class experience for retailers. While retail adoption has grown significantly, we consistently hear that Toast doesn’t always feel like it was built for retail. RXP’s mission is to close that gap. We identify friction across the retail customer journey — from onboarding to daily operations — and deliver cohesive, retail-first improvements across Toast’s ecosystem.
Our work spans the Retail module and the broader Toast platform, ensuring that retail customers feel understood and supported from day one through long-term success.
A day in the life (Responsibilities)
As an Engineering Manager on the Retail Experience team, you’ll play a leading role in designing and developing intuitive, performant, and delightful user experiences. You’ll work closely with product managers, designers, and other engineers to bring new features to life. And you’ll play a leading role in organizing, strategizing, and prioritizing the team’s work. If you love working in a fast-paced environment, driving innovation, and seeing your work make a real impact — we’d love to meet you. Here’s what you’ll be doing:
- Drive delivery of business outcomes, including planning and execution
- Collaborate closely with PM and UX to define actionable, valuable work for the team
- Collaborate with stakeholders across the organization to help your teams accomplish their goals
- Oversee end-to-end delivery of software, including team ownership of monitoring and production issues
- Guide the team’s quality and testing strategy
- Coach engineers for professional and technical development
- Recruit and onboard new team members
What you'll need to thrive (Requirements)
- Experience managing engineering teams
- Experience writing, delivering, and operating software in a SaaS environment
- Experience mentoring and developing successful teams
- Experience deeply collaborating with PM and UX partners
- Strong technical background that you use to guide your team’s decisions and plans
- Comfortable working in a fast-moving team, balancing quality and speed
- A desire to build a diverse team that wins together and prioritizes customer success
- Bonus: Experience in Retail software, or designing systems for new customer verticals.
**This role requires you to work two days per week in the Dublin office**
#LI-HYBRID
#BI-Hybrid
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast