Toast
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Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
As a Senior NetSuite Developer on the BTT Fintech team, you will build and maintain on Toast's ERP platform (NetSuite). You will be responsible for developing on the NetSuite platform, from internal scripting to extending the platform via APIs and maintaining the same. You will participate in script development, workflows, configuration changes, testing, troubleshooting, process engineering & creating searches and reports. You’ll also work closely with the Middleware, Billing, Accounting, and Finance teams to ensure the highest level of data accuracy and to maintain and enhance the functionality of various financial systems, helping maximize the organization's benefit.
A day in the life (Responsibilities)
- Develop and maintain Netsuite platform that includes scripts, workflows, custom records, reports, saved searches, managing user access and permissions, workflows, forms, supporting system upgrades and guide users on NetSuite best practices
- Support new enhancements as well as perform hands-on analysis and debugging of system, integration errors and issues, including recommendations of solutions
- Design, implement, and maintain third-party software connections and integrations to NetSuite to support various business needs
- Partner with product managers on identifying solutions and fine-tuning product requirements to build for the future
- Provide robust solutions to current and future problems with performance and scalability at the forefront
- Monitor end-user usage of systems, track performance, and ensure external integrations comply with governance limits
- Manage end-user request queue and ensure responses and resolutions are provided in a timely manner
- Create technical documentation for existing and new customizations, scripts, workflows, and business processes, and keeping all documentation up to date
- Stay up-to-date with products and modules through research/training and engagements with third parties and system providers
- Partner with NetSuite users and stakeholders, assisting with data analysis, business process mapping, reporting needs, continuous improvement initiatives, change management and support for optimal usage
- Support and manage the change management process, including monthly/quarterly certifications for SOX compliance and evidence gathering
- Participate in code reviews and solution proposals with other NetSuite engineers
What you'll need to thrive (Requirements)
- 4+ years of hands-on experience with NetSuite development, admin and configuration across NetSuite modules (L2C, Revenue Recognition, Procurement, GL, AR, FA, AP), REST, Netsuite WebServices, and third-party integrations in complex environments
- Expert-level knowledge of scripting, roles, permissions, custom objects, and workflows
- In-depth knowledge of SuiteScript 1.0, 2.0, 2.1 / WebServices, Suiteflow and Suitetalk, OneWorld, SQL, user provisioning, defining roles, analytics, and scheduling scripts.
- Experience with system implementations and working with third-party providers
- Experience and knowledge of supply chain components, such as kits, assemblies, bins, and serial numbers
- Strong data analytics, reporting, and database experience (SQL and NetSuite)
- A strong understanding of business processes and requirements
- Experience with SDF and GIT
Bonus ingredients* (a pinch of salt):
- Familiarity with Zuora RevPro/Salesforce Billing or any other revenue recognition/billing platforms
- NetSuite certifications
- Change management ticketing systems (JIRA)
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Job Overview:
The Lead Salesforce Developer within the BTT (Business Technology and Transformation) team will collaborate with other developers, architects, admins, QA and release and Engineering managers to deliver new innovative solutions on the Salesforce platform. Toast has ambitious plans for the future, and this role will assist in making them happen.
About this roll* (Responsibilities)
- Spends majority of their time working on Salesforce related solution, design development tasks, requiring a high degree of technical expertise, like:
- Salesforce platform - Security, Sharing, Visibility, Data Model, Flows etc
- APEX- Triggers, Platform Event handlers, batch processes, Async processes, frameworks & patterns etc
- Salesforce CPQ configuration and implementation.Deep understanding of the nuances within the Quote-to-Cash domain.
- Web Services - Rest, SOAP, Authentication, Authorization, Patterns etc
- VF pages, Aura and Lightning Web components
- Mentoring, guiding and supporting team members on their assignments and be a bar raiser.
- Follows design, architecture and development best practices
- Performs code reviews and is actively involved in deployment processes
- Experience with GitHub tooling and PR process
- Follows appropriate review etiquette
- Passion for ensuring we deliver the highest quality code
- Actively involved in deployment processes
- Identification of affected components
- Merging of code with the rest of the code base
- Identification and resolution of merge conflicts
- Development of adequate tests that cover and validate code
- Assists in developing project estimates and plans for self and others
- Accurate sizing of stories based on SCRUM process
- On time delivery of work
- Timely escalation of blockers
- Proficiency troubleshooting issues
- Leverage Developer Console, Workbench and other troubleshooting tools
- Analyze Salesforce Debug Logs for errors and performance issues
- Proactively seeks out and keeps up-to-date on Salesforce technologies, related tools, and best practices
- Proactive in highlighting issues, concerns and blocker to ensure timely delivery.
Do you have the right ingredients*? (Requirements)
- 10+ years Salesforce solution, design & development experience (Apex, Lightning, VF) in an Enterprise environment
- Advanced experience with sharing, security, visibility, data models, Flows and other Salesforce platform features & components.
- Experience with Salesforce Sales Cloud or Service Cloud.(Experience Cloud a plus)
- Experience with Salesforce CPQ configuration and implementation.
- Experience in Salesforce CPQ Products, Features, Options, Configuration Attributes.
- Experience with Salesforce CPQ Product Rules, Pricing Rules, Lookup Queries.
- Experience with Salesforce Discounting, contracts, quote templates, and renewals.
- Experience in the Quote to Cash Domain (preferably CPQ (Salesforce CPQ/Conga/Industry CPQ) and/or Billing (Zuora/Salesforce Billing/Conga Billing))
- Experience in leading the team of developers for the delivery of the projects/features
- Advanced understanding of the Software Development Life cycle and Agile methodologies
- Excellent analytical, problem-solving, and decision-making skills.
- Ability to work independently and support other team members as needed.
- Salesforce Platform Developer I & II certifications
- Salesforce CPQ certification a plus
- Experience in stakeholder management and should be able to communicate effectively.
- Ability to adapt and learn quickly.
- Engineering / Equivalent educational background a must
- Candidates required to work in hybrid mode with 3 days work from office in a week .
Bonus ingredients* (a pinch of salt): (Non-essential skills)
- Experience using ServiceNow or similar tool
- Experience using Jira or similar
- Experience using version control tools (GitHub)
- Experience using Salesforce CI/CD tools - Copado etc
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
Toast is looking for a hands-on Principal Software Engineer to join the AI & Strategy Engineering team. In this role, you will be a primary builder of 0-to-1 tools designed to revolutionize how our sales teams operate. This isn't about maintaining legacy systems; it’s about writing the code and building the intelligence models that eliminate friction across the Go-To-Market stack.
Working under a Senior technical leader, you will be responsible for the "heavy lifting" of backend engineering and Machine Learning implementation. You will bridge our custom quoting software and Salesforce with intelligent, agentic workflows that allow sales users to make faster, data-backed decisions.
A day in the life (Responsibilities)
- Hands-on Execution: Spend the majority of your time "hands-on-keyboard," architecting and coding high-performance backend services and ML pipelines.
- 0-to-1 Development: Build and prototype new internal products from scratch that leverage LLMs and Agentic AI to automate account research, lead prioritization, and complex quoting logic.
- Core Intelligence Models: Design and implement ML models that provide real-time recommendations to sales users, reducing manual entry and increasing deal velocity.
- Infrastructure Integration: Develop the backend connective tissue between our custom quoting engine, Salesforce, and internal data lakes to ensure a seamless, low-latency end-to-end experience.
- Technical Problem Solving: Act as a domain expert to solve complex synchronization and architectural challenges across the GTM stack, ensuring systems are scalable and resilient.
- Quality & Mentorship: Drive engineering excellence through rigorous code reviews, automated testing, and by modeling best practices for SE1-SE3 engineers on the team.
- Build Great Products: Deliver significant core capabilities that have broad impact; take high-level goals and turn them into sequenced, production-ready code.
- Problem Solve: Anticipate shifts in product needs and build flexible, decoupled backend systems that can evolve with our AI strategy.
- Deliver Quality: Ensure the reliability of GTM tools by building deep observability into every service you ship.
What you'll need to thrive (Requirements)
- Deep Backend Expertise: Extensive experience in backend languages (Java, Go, Python) with a track record of building complex, distributed systems.
- Applied AI/ML Skills: Practical, hands-on experience deploying Machine Learning models and building with LLMs (e.g., LangChain, RAG architectures, or Model Fine-tuning) in a production environment.
- Technical Complexity: Experience building or deeply integrating with complex enterprise software, specifically custom quoting engines or CRM internals (Salesforce Apex/LWC).
- Systems Architecture: Ability to design event-driven architectures and manage data flow across disparate systems with high integrity.
- Education: Bachelor’s or Master’s degree in Computer Science, or a related technical field.
What will help you stand out (Nonessential Skills/Nice to Haves)
- Experience building internal "Sales Tech" or "Fintech" tools that directly impact revenue.
- Familiarity with AWS data services (SageMaker, Lambda, SQS).
- A passion for removing "human-in-the-loop" friction through intelligent automation.
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
#LI-Remote
The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
As a Lead Salesforce Developer within the Business Technology and Transformation (BTT) team, you will be a technical cornerstone in delivering innovative solutions on the Salesforce platform. You won’t just write code; you will collaborate with architects, admins, and engineering managers to scale an ecosystem that supports Toast’s ambitious global growth. We are looking for a "bar-raiser" who thrives on technical excellence and mentorship.
A day in the life (Responsibilities)
- Technical Leadership: Drive the development of high-performance Salesforce solutions, Salesforce CPQ, spanning Apex (Triggers, Async, Patterns), LWC, and complex integrations (REST/SOAP).
- Architectural Stewardship: Ensure all solutions adhere to best practices regarding the Salesforce Data Model, Security, Sharing, and Visibility.
- Mentorship & Quality: Act as a technical mentor to junior and mid-level developers. You will own the code review process, fostering a culture of high-quality, maintainable code and "review etiquette."
- Release Excellence: Oversee the end-to-end deployment lifecycle, including GitHub PR processes, merge conflict resolution, and CI/CD best practices.
- Strategic Planning: Partner with leadership to provide accurate story sizing and project estimates within a SCRUM framework. You are expected to proactively identify blockers and escalate risks before they impact delivery.
- Expert Troubleshooting: Act as the final line of defense for complex production issues, leveraging the Developer Console, Workbench, and Debug Logs to optimize performance and resolve errors.
What you'll need to thrive (Requirements)
- Industry Tenure: 10+ years of Salesforce development experience within a large-scale Enterprise environment.
- CPQ Expertise: Deep hands-on experience with Salesforce CPQ (Products, Pricing Rules, Lookup Queries, and Quote Templates). You should understand the nuances of the Quote-to-Cash domain.
- Advanced Engineering: Proven mastery of Apex, Lightning Web Components (LWC), and platform event-driven architectures, Web-services & integration.
- Team Leadership: Previous experience leading a team of developers through successful project delivery.
- Process Oriented: Advanced understanding of the SDLC and Agile methodologies.
- Hybrid Collaboration: Ability to work in a hybrid model (3 days per week in-office) if located within 25-50 miles of a Toast office.
- Education & Certs:
- Bachelor’s Degree in Engineering or a related technical field.
- Salesforce Platform Developer I & II certifications.
- Salesforce CPQ Specialist certification is a significant plus.
What will help you stand out (Nonessential Skills/Nice to Haves)
- Tooling: Familiarity with ServiceNow, Jira, or Copado for CI/CD.
- Domain Knowledge: Experience with Billing platforms (Zuora, Salesforce Billing, or Conga).
- Version Control: Advanced GitHub workflow management.
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.
As a Senior NetSuite Developer on the Financial Systems team, you will build and maintain on Toast's ERP platform (NetSuite). You will be responsible for developing on the NetSuite platform, from internal scripting to extending the platform via APIs. You will participate in script development, configuration changes, testing, troubleshooting, process engineering & creating searches and reports. You’ll also work closely with the Billing, Accounting, and Finance teams to ensure the highest level of data accuracy and to maintain and enhance the functionality of various financial systems, helping maximize the organization's benefit.
About this roll* (Responsibilities)
- Develop/maintain the Toast ERP implementation on NetSuite (including designing, implementing, and maintaining configurations and customizations), and other related third-party business applications that integrate for internal users
- Provide robust solutions to current and future problems with performance and scalability at the forefront.
- Develop, test, and deploy customizations, custom objects, third-party tools/applications, and new NetSuite functionality based on evolving business needs
- Responsible for change management for Finance applications within Business Systems.
- Design, implement, and maintain third-party software connections and integrations to NetSuite to support various business needs
- Develop, document, and implement policies, procedures, and guidelines to ensure data integrity, change protocols, customization, usage, etc
- Identify, evaluate, and recommend other key technologies required to support and improve the business process centered on the ERP platform
- Monitor end-user usage of systems, track performance, and ensure external integrations comply with governance limits
- Participate in code reviews and solution proposals with other NetSuite engineers
- Partner with product managers on identifying solutions and fine-tuning product requirements to build for the future
Do you have the right ingredients*? (Requirements)
- 4+ years of hands-on experience with NetSuite development and configuration across NetSuite modules (L2C, Revenue Recognition, Procurement, GL, AR, FA, AP), REST, Netsuite WebServices, and third-party integrations in complex environments
- Expert-level knowledge of scripting, roles, permissions, custom objects, and workflows
- In-depth knowledge of SuiteScript 1.0, 2.0, 2.1 / WebServices, OneWorld, SQL, user provisioning, defining roles, analytics, and scheduling scripts.
- Experience and knowledge of supply chain components, such as kits, assemblies, bins, and serial numbers
- Strong data analytics, reporting, and database experience (SQL and NetSuite)
- A strong understanding of business processes and requirements
- Experience with SDF and GIT
- Excellent version control, QA skills, and attention to detail
Bonus ingredients* (a pinch of salt):
- Implementing a testing framework for SuiteScripts
- Familiarity with Zuora RevPro/Salesforce Billing or any other revenue recognition/billing platforms
- NetSuite certifications
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast