Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

The Staff Salesforce DevOps Engineer is the technical leader for the release lifecycle, architecting a robust CI/CD framework for complex Salesforce deployments. This role drives advanced automation, self-service tooling, and integrates AI-driven development practices to ensure predictable, high-quality, and scalable releases. Crucially, this Staff Engineer will also leverage deep Salesforce development expertise to proactively diagnose and resolve complex technical issues impacting releases and production stability.

A day in the life (Responsibilities)

• Architect and evolve the global CI/CD framework for complex Salesforce deployments, driving advanced automation and self-service tooling for scale.
• Lead cross-application release management across Salesforce, NetSuite, AWS, and other Business Systems, ensuring high-velocity delivery in an enterprise ecosystem.
• Provide technical leadership in resolving systemic deployment challenges and architecting environment strategies including refreshes and data access governance.
• Act as a technical liaison for Business Systems, Engineering, and Operations, having an understanding of roadmaps and how their dependencies and schedules align
• Provide deep technical support for releases, incident response, and major system upgrades
• Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.

What you'll need to thrive (Requirements)

• 8+ years of hands-on experience in Salesforce development, DevOps, or Systems Engineering.
• Deep expertise in Salesforce CI/CD architecture and enterprise-scale release management (e.g., Copado, GitHub Actions, Jenkins).
• Architectural ownership of complex automation tooling and integration strategies across a diverse tech stack (Salesforce, NetSuite, Workato, etc.).
• Experience with version control tools (GitHub preferred) and at least one development language (e.g., Python or Java).
• Proven experience utilizing Generative AI or Copilot-style tools (e.g., Claude, Cursor) for improving development, testing, or operations workflows.

Bonus ingredients:

• Experience with any of the following Enterprise Applications: Netsuite, Workato, RevPro.
• Direct experience leading high-risk migration projects, such as large-scale DocuSign/namespace changes.
• Experience with performance testing tools, logging and monitoring (Datadog/Splunk), and data masking.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

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