Role Title: New York Medical Manager (MD, DO, NP, PA): SOHO and/or Williamsburg

Manager:  Nicollette Caputo

Tia is on a mission to transform healthcare for women by increasing access to and improving the experience of key preventive healthcare services. Known as the best and only way to both transform outcomes and reduce cost, Tia’s preventive care model focuses on integrating key services across primary care, mental health, gynecology, dermatology and other wellness services. Tia is trailblazing a new paradigm for women’s healthcare that treats women as whole people vs. parts or life stages.  Blending in-person and virtual care services, Tia’s “Whole Woman, Whole Life” care model is a unique and “life-long” model for women’s care. By making women’s health higher quality and lower cost, Tia makes women healthier, providers happier, and the business of care delivery stronger — setting a new standard of care for women everywhere.

Read more about Tia’s:

• Products: https://asktia.com/article/what-is-product-at-tia
• Services: https://asktia.com/   
• Care principles: https://www.asktia.com/care-philosophy/

About the role:

We’re looking for an inspirational clinical leader (physician, nurse practitioner or physician assistant) passionate about women’s primary care and clinical excellence to manage the people and processes that make Tia exceptional for our New York market. As the New York Medical Manager, you will lead your local clinical team and in collaboration with your local operational partners, you’ll create solutions, solve problems and drive clinical excellence. You will continue to provide patient care at Tia, but will also develop your leadership and operational skills as you provide an exceptional provider and patient experience in your clinic(s). You will be an integral part of the Tia clinical leadership team.  

The ideal candidate is excited about working in a fast-paced environment, comfortable with change, excited about managing clinical teams and is passionate about improving the delivery of healthcare for women. e

You will continue to see patients in one of our New York Clinics (SOHO and/or Williamsburg) clinics and deliver comprehensive and integrative primary care for women.

What will you be working on? 

• At the highest level the Medical Manager is responsible for ensuring the medical providers who work in the clinics they manage are delivering exceptional clinical care that delivers on Tia’s commitment to transform healthcare for women.
• Managing a team of in-office providers (MDs, DOs, NPs, and/or PAs) and other clinicians (ultrasound techs)- ensuring that the providers on your team meet our clinical standards
• This includes recruitment and onboarding of a high quality provider group, professional development, coaching and leadership development
• Owning performance management process and other HR function for in-office providers
• Partnering with the New York Clinic Manager to ensure a collaborative, positive clinic culture
• Effectively handling escalations relating to patient satisfaction or clinical issues that need escalation in care
• Direct patient care for Tia members, applying your clinical expertise to a full spectrum of primary care and gynecological services  - this role is designed to be 80% patient care and 20% leadership with this balance adjusting overtime as the NY market grows
• Performing in-office procedures, in-line with your clinical training
• If you are a physician, serving as a collaborating physician with local nurse practitioners and/or physician assistants  

Values and abilities you’ll bring to Tia: 

• You are a high EQ people manager with a commitment to developing others through coaching and feedback who is also comfortable holding your team accountable.
• You are a strong partner to operational colleagues and hold a shared vision for high quality care and sustainable operations
• You’re motivated to elevate women’s care by bringing a shared-decision making approach to women’s health 
• You are a thoughtful clinical leader who motivates the people around you to provide exceptional clinical care, creating a culture in which people are motivated to do their best by inviting input and sharing ownership
• You have the ability to address difficult situations with professionalism
• You’re facile with technology and data driven 
• You are a tolerant and inclusive thinker 

Skills and assets you’ll bring to Tia:  

• Board certified in Family Medicine, Obstetrics & Gynecology or Internal Medicine or other relevant specialty or nationally certified as Nurse Practitioner or Physician Assistant
• Completed an accredited residency program or completed an accredited Nurse Practitioner or Physician Assistant program with a national certification
• 3+ years of clinical experience
• Minimum of 1 year managing a team of clinicians or leading others in a healthcare setting
• Excellent and empathic communicator that is skilled at motivating employees and fostering a culture of collaboration and open communication that promotes employee retention and high quality patient care
• State licensure in the state of New York
• Deep clinical expertise in providing primary care and/or gynecology services
• Authorized to work in the US

Benefits

• Talented and collaborative team who will both support and challenge you
• Market competitive salary plus performance-based bonuses
• Stock options
• Annual CME stipend  
• Medical and dental benefits
• Maternity and Paternity benefits 
• Paid holidays, vacation, and sick leave

Compensation: $160k - $175k