The NAMER Business Strategy and Activation team is seeking a Director, Sales Operations to lead operational excellence and serve as a strategic partner to GTM Sales and Client Services leadership. This role sits within the Global Revenue Operations (GRO) organization, where Business Strategy and Activation plays a critical role in advancing commercial priorities, scaling processes through continuous improvement and innovation, and enabling field productivity through strong cross-functional collaboration.

In this role, you’ll act as a thought partner to senior sales leaders– driving the rhythm of the business, building scalable infrastructure, and supporting execution against growth targets. A core focus of this role will be to uncover trends, surface actionable insights, and translate data into strategy to deepen understanding of what’s happening within the book of business.

You will lead key operational initiatives, shape go-to-market plans, and partner across functions to bring clarity and consistency to how we evaluate performance, identify growth opportunities, and respond to risks across NAMER. This role requires a strong analytical mindset, comfort with ambiguity, and the ability to operate autonomously while driving impact at scale.

What you’ll do: 

• Serve as the strategic operations lead for the Global Advertiser/Agency client services team, supporting execution, driving consistency, and unlocking team productivity through influence and results. 
• Collaborate closely with cross-functional stakeholders—Marketing, Sales Strategy, Training, Product, Finance, and Legal—to align efforts and ensure seamless execution of Agency-focused initiatives.
• Partner with the Business Intelligence team to uncover trends, seasonality, and performance patterns – translating insights into actionable recommendations that guide leadership decision-making.
• Ensure data integrity and accuracy for forecasting and pipeline management, supporting broader data hygiene efforts and enabling insight-driven decisions.
• Proactively support Business Development and Client Service leaders by anticipating business needs and independently advancing initiatives aligned with key NAMER commercial priorities.
• Develop and implement best practices across the Agency team that align with company goals, ensuring consistent execution across NAMER.
• Manage multiple interconnected initiatives in a complex, matrixed environment, ensuring projects are delivered on time and meet strategic objectives.
• Lead change management efforts related to systems, processes, and organizational design – taking a customer first approach and driving adoption of new ways of working.
• Represent the needs of the NAMER Agency commercial team in the design and development of processes and tooling – ensuring their perspective is reflected in regional initiatives and embedded in scalable solutions. 

What you bring to the table: 

• 8+ years of experience in Sales Operations, Strategy, or Business Operations, ideally within a high-growth, data-driven, or technology-forward organization. Experience in programmatic advertising or digital media is a plus.
• Strong technical and operational aptitude with the ability to manage complex projects and processes. 
• Experience of Microsoft Office Suite required (proficient in Excel required)
• Passion for understanding and adapting to local cultures and work practices. 
• Exceptional communication and presentation skills, with the ability to articulate complex ideas clearly and persuasively. 
• Highly organized, with the ability to prioritize and manage multiple tasks simultaneously in a fast-paced environment. 
• Ability to influence stakeholders and senior leadership through results-driven actions rather than formal authority. 
• Proven ability to build strong relationships with VP-level leaders and above, and drive consensus with multiple stakeholders across complex issues. 
• Analytical mindset with experience in creating strategic plans, setting success metrics/goals, and adapting them based on performance. 
• A proactive, self-starter attitude with a willingness to learn and take on new challenges.
• Consulting or Banking industry experience is a plus

#LI-JS1

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

[LA JOBS ONLY] The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652.

[SF JOBS ONLY] Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

What we do:

The GM, Global Sales Learning & Effectiveness will lead the global commercial capability strategy for the TTD Sales organization, ensuring the company’s sellers and sales leaders are equipped to drive durable revenue growth across markets, products, and customer segments. 

This leader will partner closely with Sales leadership to diagnose capability gaps, design scalable development solutions, and drive measurable improvements in seller performance across the full commercial lifecycle. 

Operating at the intersection of sales strategy, capability development, and organizational effectiveness, this role plays a critical part in shaping how The Trade Desk sells. The GM will translate company strategy, product innovation, and evolving market dynamics into the commercial capabilities required for sellers to succeed. 

As a global leader, you will help shape and drive the mission, vision, and evolution of this business-critical function alongside partners in Sales, Operations, Marketing, and Product. The ideal candidate brings a consultative mindset, combining experience in sales, sales enablement, and organizational development to translate evolving business priorities into scalable learning strategies that drive revenue impact. 

As a visionary and builder, you will recruit and lead a global team responsible for sales methodology, onboarding, skill development, leadership coaching, and product enablement. You will establish a clear capability framework that defines what great looks like for sellers and managers and build the programs required to develop those capabilities. 

You will define and execute a comprehensive view of success for our sellers and managers, establishing clear capability benchmarks and linking capability development to measurable commercial outcomes including pipeline quality, deal velocity, customer growth, and overall revenue performance. 

Who you are:

• A trusted thought partner to Sales leadership who brings a consultative approach to diagnosing commercial capability gaps and designing programs that improve how sellers engage customers, qualify opportunities, and progress deals.
• A builder of sales methodologies and capability frameworks who translates complex product and industry dynamics into clear sales narratives, practical playbooks, and scalable learning experiences.
• You build the frameworks that power role-based capability development across the seller lifecycle, including onboarding, methodology adoption, manager coaching, and advanced sales skill development.
• A flexible hands-on leader who is equally comfortable facilitating executive workshops, coaching sales leaders, designing learning programs, and building the global infrastructure required to scale learning.
• A change agent who thrives in fast-paced, high-growth environments that are dynamic and continually evolving. You have experience managing multiple concurrent learning initiatives in complex, matrixed organizations and can make thoughtful decisions in the absence of perfect information.
• You have a proven record of driving alignment and decision-making through clear frameworks, strong communication, and thoughtful data-driven analysis. You work closely with internal partners across Sales, Marketing, HR, Product, Policy, Finance, and Operations to ensure learning initiatives are aligned with broader business priorities.
• You possess strong analytical acumen and use it to measure and quantify the impact of capability development by evaluating behavior change, capability growth, and improvements in commercial outcomes. 

What you bring:

• 10+ years of experience across Sales Enablement, Sales Effectiveness, Sales Leadership, or Sales Consulting in high-growth technology or digital advertising environments.
• Experience designing and implementing sales methodologies, capability frameworks, or commercial operating models that drive adoption across global sales organizations.
• Proven ability to measure and drive improvement across training and capability development outcomes, linking learning initiatives to measurable business impact.
• Experience creating a comprehensive suite of learning experiences including workshops, coaching programs, digital learning, and scalable curriculum.
• Strong facilitation and instructional design experience with the ability to adapt content in real time to address evolving business needs.
• Experience partnering closely with key internal stakeholders such as Sales Leadership, Recruitment, Sales Operations, Marketing, Product Marketing, and L&D to align learning strategies with broader organizational priorities.
• Experience coaching sales leaders and partnering with executive stakeholders to align capability development with evolving business strategy.
• Direct experience in sales, client partnerships, or revenue-generating roles with an understanding of the realities of frontline selling.
• High emotional intelligence and experience driving change management in complex organizations.
• Ability to inspire, lead, and motivate people with outstanding communication skills across written, verbal, and presentation formats.
• Talent for blending innovation with pragmatic execution.
• Ability to travel globally up to 25%.
• Experience managing global teams with exposure to the Americas, EMEA, and APAC regions. 

#LI-KS1

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652.