Overview: 

The Deputy Fire Life Safety Director/Security Officer III position is responsible for managing tenants and guest access to a Durst Commercial property. Lobby security officers are often the first point of contact for visitors entering the building. They must maintain control of the lobby portal and not allow any unauthorized entries to the facilities. They are expected to manage all inquiries in a professional and courteous manner, follow all security protocols for people and packages entering the building, and maintain the functionality of the lobby desk area.

We are seeking a DFSD/Security Officer III position to be based at 1155 Avenue of the Americas.

Shift: Monday-Friday 8am-4pm

Days Off: Saturday & Sunday

Salary: $32.048 per hour.

Overtime: $48.07 per hour

Responsibilities:

• Processing all tenants and visitors entering the building, including:
  • Requesting and checking government issued ID.
  •  Searching visitor database to verify visitor pre-registration.
  • Contacting tenants to verify visitors who are not pre-registered.
  •  Capturing visitor photo, entering visitor information into the access control database, and printing visitor day passes.
• Maintaining printer and computers in lobby area used for visitor access processing.
•  Directing visitors carrying large packages or items to the loading dock or other appropriate area for x-ray scanning.
•  Checking packages that are being removed from the premises and ensuring proper documentation is provided.
•  Monitoring Class E fire command station.
•  Making announcements over public address system.
•  Assisting in conducting fire drills.

Qualifications:

• •  Current New York State Security Guard License required
  • Current FSD Certification to assist Life Safety functions F/89 or current Z/50 and able to pass certification for F/89 within two test attempts
  •  Current AED/CPR/First Aid Certification
• Strong attention to detail
• Ability to follow specified security protocols
• Must have a technical aptitude and willingness to learn how to perform security screening procedure and use required equipment
•  Must be able to read, comprehend and comply with regulations, correspondence as well as complete forms and reports as required;
•  Should have prior knowledge of or willing to learn security related software applications
• Must be able to meet and continue to meet requirements for specific skills, certifications or authorizations specified for the assigned account.
•  Understanding of security operations.
•  Possess good oral and written communications skills.
• Strong customer service and service delivery orientation.
• Ability to interact effectively at various social levels and across diverse cultures.
• Ability to take initiative and achieve results.
• Ability to carry out multiple assignments concurrently.
• Ability to adapt to changes in the external environment and organization.
• Professional customer service and courteous communication skills
•  Ability to troubleshoot and escalate discrepancies for resolution

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Physical demands - While performing duties of this job, employee required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; crouch; bend; talk; and hear. The employee must lift and move up to 50lbs.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work environment - The noise level in the work environment is usually moderate. 

Job Summary:

The Assistant Chief Engineer is responsible for planning, organizing and directing the activities of the engineering department staff in coordination with the Chief Engineer and Property Manager. The Assistant Chief Engineer is responsible for investigating, estimating, planning and scheduling labor and materials for all operational and capital projects. Administering maintenance service contracts in conformance with established policies, procedures, and regulations of the Durst Organization Management Standards. Additionally, manages and implements efficient engineering work policies, procedures and PM programs. In addition, measures the Engineering Department work performance and provides recommendations for improvements that will benefit the asset in cost savings and work standards. The Manager maintains relations with the property managers and outside consultants or vendors contracted by the facility.

Schedule: 7am-3pm Monday-Friday (Saturday & Sunday off)

Pay Rate: $59.73 per hour

Essential Duties and Responsibilities:

• Provide leadership to the Union Labor Operating Engineering staff to develop operational culture and improve overall building performance.
• Utilize engineering and technical resources to continuously assess, analyze, improve operational effectiveness, and achieve overall building operational plans.
• Provide technical support for the facility in terms of plant operations, critical utilities, and operations cost control, and overall equipment effectiveness.
• Assures that all systems and equipment in the facility are compliant and in top operational condition by maintaining appropriate preventative/predictive maintenance program and calibration program.
• Manage facility for improvement process by continuous review of safety programs, operational and capital budgets, and tenant comfort audits.
• Assure all projects comply with Durst Organization Management standards.
• Ensure compliance of staff with the comprehensive Durst Organization training programs for staff to promote continuous career-oriented development
• Establish and maintain relationships with all departments both internal and external of the property with communications and by attending project meetings
• Develop yearly operations plan including capital improvement projects
• Provide weekly operations report to building management on department progress and milestones
• Initiates work orders, assigns to staff as applicable, follows-up and verifies completion of work.
• Manage monthly or periodic inspections of building systems, i.e., HVAC, MEP and physical locations within the property maintained by the Engineering department
• Prepare detailed report of exceptions and recommend corrective action.

Areas of Knowledge, Skills and Abilities:

• Proven work record of at least 5 years in a large Commercial Office building, Medical Center or University Campus environment supervising an unionized work force of 5+ members scheduled for Multiple work shifts
• Able to troubleshoot HVAC, Electrical system and provide recommendations for repairs
• Administer Service contracts for HVAC & MEP systems and provide reporting to Property managers
• Experienced in the inspection, testing and maintenance of Fire Suppression standpipe/sprinkler systems in accordance of NFPA standards
• BOMI RPA, SMT and/or SMA certification preferred.
• Proficiency in Microsoft Excel, Word, and PowerPoint required.
• Experienced and proven record of setting up and administering CMMS software (AWARE Manager or equivalent) including use of Mobile Apple IOS devices for work order completion
• Generating PM work orders and closing Tenant generated Work Orders, tracking equipment repair history, warranty tracking of equipment, Service Vendor maintenance and repair tracking, equipment database management and administration.
• Track and manage parts and material inventory, generate requisitions and/or Purchase Orders to maintain stock above predetermined levels.
• Experience in the operation of Central Plant Chillers, multistage direct expansion (DX) water-cooled packaged AC equipment and/or Modular Chillers.
• BATC system or equivalent BATC control system experience
• Knowledge of construction (MEP, Architectural, schematic) drawings for service and troubleshooting mechanical systems.
• Experience with Steam heating systems, Plumbing and domestic water systems
• Experience working on Emergency Power Systems – Generators, diesel fuel transfer system controls, Automatic Transfer Switches and Priority Control Switchgear.
• Proficient and knowledgeable in the supervision of mechanical repairs all types of HVAC equipment
• Proven work record of safe work practices and efficient time management skills.
• Able to obtain fire safety Certificates of Fitness from FDNY and complete OSHA courses in areas of confined space, fall protection, Construction Safety & Health Course

Certificates, Licenses, Registrations:

• Able to obtain fire safety Certificates of Fitness from FDNY and complete OSHA courses in areas of confined space, fall protection, Construction Safety & Health Course
• Valid New York City Fire Department Refrigeration Machine Operator Certificate of Fitness Q-01 with a minimum of 10 years’ continuous experience in the industry.
• Possess and maintain the following FDNY Certificates of Fitness to operate and inspect building systems
• A-35 Operate Air Compressor
• F-01 Citywide Fire Guard for Impairment
• F-60 Fire Guard for Torch Operations
• F-89 Fire Life Safety Director
• G-91 Supervision of Natural gas Co-Generation Systems
• S-12 Supervision of Sprinkler Systems
• S-13 Supervision of Standpipe Systems
• P-98 Fuel Oil Piping and Storage System

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Physical demands - While performing duties of this job, employee required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; crouch; bend; talk; and hear. The employee must lift and move up to 75lbs.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work environment - The noise level in the work environment is usually moderate. 

Overview: 

Provide administrative support services for leasing and operations at the multi-property site. This position will interact with a diverse group of prospects, applicants, and residents to facilitate their specific needs or to successfully direct them to the correct internal contact. Sound judgment is required in order to plan, prioritize, and organize a varied workload to ensure the delivery of high-value support and related services.

Responsibilities: 

• Organize, prepare, and distribute internal and external communications and documents, ensuring accuracy and confidentiality.
• Serve as a primary point of contact for incoming calls, correspondence, walk‑ins, and resident interactions; maintain detailed resident notes in MRI for phone and in‑person communications.
• Act as a shared administrative assistant across Leasing and Property Management teams, adjusting priorities to meet operational needs and providing coverage during peak periods or absences.
• Support cross‑departmental coordination with Leasing, Property Management, Legal, Accounting, and Operations.
• Perform routine administrative tasks independently, assist with special projects as assigned, and carry out additional clerical duties to support overall property operations.
• Adhere to company policies, confidentiality standards, and fair housing compliance requirements.
• Serve as a resource, advocate, and catalyst for sustainability at The Durst Organization. Apply the skills unique to your core job responsibilities for practical integration of sustainability into processes, standard operating procedures, and adopted business practices. Seek to empower our colleagues, consultants, tenants and residents to prioritize and actively engage in environmental stewardship.

General Office and Administrative Front Desk Support:

• Serve as the first point of contact for residents, prospects, brokers, and visitors; maintain a professional, welcoming front‑desk presence.
• Answer, screen, and route incoming calls and voicemails for leasing and property management offices; ensure timely follow‑up of phone calls, voicemails, and emails.
• Maintain overall office organization and appearance, including conference rooms, shared spaces, and kitchen/pantry areas. Marketing screens, music, tablets, radios, and laptops are active at start of the day.
• Order, track, and replenish office supplies; conduct regular office supply audits including coffee and tea in the welcome area.
• Coordinate messenger and courier pickups and deliveries.
• Assemble and stock leasing and tour materials (guest cards, floor plans, marketing folders, etc)

Leasing Support:

• Support leasing operations by creating guest cards, confirming tours, scheduling appointments, and maintaining agent rotation schedules.
• Perform first contact outreach to prospects via phone, email, and text, including tour confirmations and follow‑ups.
• Enter and manage prospects (including brokers) and leads in the Lead Management system (LM); assign, track, and audit lead activity daily.
• Generate and distribute daily and weekly leasing reports (OTMs, BOMs, new leases, non‑renewals, ready‑to‑sign, lead audits).
• Maintain leasing trackers, including tour logs, marketing source trackers, 10/20/30 trackers, and standardized reporting tools.
• Assist leasing team with lease applications including reviewing documentation, scanning, uploading, and payment processing support when needed; create e-sign renewals and send to residents
• Support leasing systems (e.g., ClickPay setup for applicants when Leasing Associates are unavailable) and review various marketing platforms to ensure current market pricing and apartment availability are visible to prospects.

Property Management Support: 

• Serve as administrative support for Property Management team; respond to resident inquiries, billing questions, and service requests.
• Enter, track, and follow up on maintenance requests, operational tasks, and resident communications in MRI, BuildingLink, Durst Residential App (including App Support tickets) and related systems; update marketing screens on Exterity and Mosaic programs.
• Manage resident records, documentation, notes, and credentials including keycards and system access across building platforms; Setting up new or removing former residents from MRI, Durst App or Buildinglink, Genetec Security Desk, Amazon Hub, Con Edison, Emsys, and other workflow systems.
• Assist with amenity, storage, bike, and pet registrations, agreements, reservations, audits, and related chargebacks.
• Support compliance and financial administration including renter’s insurance tracking, utility and resident reports, invoices, purchase/work orders, COIs, and aged delinquency outreach.
• Generate operational, resident, and service activity reports; update trackers and follow up on open and closed work orders.
• Assist with Statements of Deposit (SODA), guarantor outreach for outstanding claims, move‑out documentation, and escalations involving lease violations or resident issues as directed.
• Provide cross‑functional administrative support across leasing, renewals, resident services, and move‑in coordination as needed.
• Assisting with statement of deposit accounts via MRI software (uploading move out inspections/SODA packets to MRI SODA page, printing statements, requesting bank back-ups, sending to upper management for signature, updating SODA report, following up with collections or Guarantor’s for outstanding balances).

General Reporting Requirements:

• Accurately enter, update, and maintain data across multiple platforms including MRI, BuildingLink, VTS, LM, ClickPay, Origami, and related systems.
• Save, organize, and retrieve electronic and hard‑copy files in accordance with company standards in MRI and SharePoint as needed.
• Generate recurring operational, leasing, and resident service reports on daily, weekly, and monthly schedules.
• Maintain trackers and logs to ensure visibility across leasing and property management activities.

Qualifications:

• College degree, and experience or knowledge of NYC residential property management and leasing strongly preferred.
• Minimum of 3–5 years of administrative experience, preferably in real estate, property management, or a related environment.
• Strong ability to interact professionally and effectively with a diverse range of residents, prospects, vendors, and senior executive team.
• Demonstrated ability to work independently while contributing effectively within a team‑based, fast‑paced environment.
• High level of attention to detail with strong organizational and time‑management skills.
• Excellent written and verbal communication skills.
• Maintains a professional demeanor with sound judgment and discretion when handling confidential information.
• Intermediate proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint; ability to learn property management systems quickly.

Salary Range: $60,000 - $75,000 ($28.85/hour - $36.06/hour)

Overview: 

The Deputy Fire Life Safety Director/Security Officer III position is responsible for managing tenants and guest access to a Durst Commercial property. Lobby security officers are often the first point of contact for visitors entering the building. They must maintain control of the lobby portal and not allow any unauthorized entries to the facilities. They are expected to manage all inquiries in a professional and courteous manner, follow all security protocols for people and packages entering the building, and maintain the functionality of the lobby desk area.

We are seeking a DFSD/Security Officer III position to be based at One World Trade Center, 285 Fulton St.

Shift: 8am-4pm Friday-Tuesday (Wednesday and Thursday Off)

Salary: $32.048 per hour.

Overtime: $48.07 per hour

Responsibilities:

• Processing all tenants and visitors entering the building, including:
  • Requesting and checking government issued ID.
  •  Searching visitor database to verify visitor pre-registration.
  • Contacting tenants to verify visitors who are not pre-registered.
  •  Capturing visitor photo, entering visitor information into the access control database, and printing visitor day passes.
• Maintaining printer and computers in lobby area used for visitor access processing.
•  Directing visitors carrying large packages or items to the loading dock or other appropriate area for x-ray scanning.
•  Checking packages that are being removed from the premises and ensuring proper documentation is provided.
•  Monitoring Class E fire command station.
•  Making announcements over public address system.
•  Assisting in conducting fire drills.

Qualifications:

• •  Current New York State Security Guard License required
  • Current FSD Certification to assist Life Safety functions F/89 or current Z/50 and able to pass certification for F/89 within two test attempts
  •  Current AED/CPR/First Aid Certification
• Strong attention to detail
• Ability to follow specified security protocols
• Must have a technical aptitude and willingness to learn how to perform security screening procedure and use required equipment
•  Must be able to read, comprehend and comply with regulations, correspondence as well as complete forms and reports as required;
•  Should have prior knowledge of or willing to learn security related software applications
• Must be able to meet and continue to meet requirements for specific skills, certifications or authorizations specified for the assigned account.
•  Understanding of security operations.
•  Possess good oral and written communications skills.
• Strong customer service and service delivery orientation.
• Ability to interact effectively at various social levels and across diverse cultures.
• Ability to take initiative and achieve results.
• Ability to carry out multiple assignments concurrently.
• Ability to adapt to changes in the external environment and organization.
• Professional customer service and courteous communication skills
•  Ability to troubleshoot and escalate discrepancies for resolution

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Physical demands - While performing duties of this job, employee required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; crouch; bend; talk; and hear. The employee must lift and move up to 50lbs.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work environment - The noise level in the work environment is usually moderate. 

Overview:

The Security Officer will work closely with Security Team Leaders to maintain a safe and secure environment for our employees, tenants, and visitors.  

Current pay rate is $21.20 per hour. Additionally, this position would be eligible for overtime for all hours actually worked, consistent with the Local 32BJ Collective Bargaining Agreement. The overtime rate is $31.80 per hour. Please note that wages are subject to tax withholdings and other applicable deductions.

This position will have midweek days off.

Salary is $22.20 per hour.

Responsibilities:

• Security Officers will be required to execute a number of comprehensive and integrated security measures and countermeasures and must be able to adapt physically to the changing needs and priorities of the Security Organization.
• Security posts may vary and may include exposure to varying weather conditions.

Qualifications:

• Strong verbal communication skills
• Ability to understand and follow safety procedures
• Ability to detect problems and report information to appropriate personnel.
• Must possess agility, and visual and auditory acuity to perform the essential responsibilities of this position
• Demonstrated ability to listen and communicate calmly, effectively, and courteously in both emergency and non- emergency situations
• Ability to stand for prolonged periods of time, typically for the duration of an 8-hour shift
• Must have a technical aptitude and willingness to learn how to perform security x-ray and screening procedure and use required equipment
• Knowledgeable and ability to use x-ray image recognition, Magnetometer alarm resolution, and related technologies preferred
• Successful candidates will have earned their high school diplomas or equivalent. College level course coursework is a plus
• Must possess a valid New York State Security Guard License (8 & 16 hours)

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Physical demands - While performing duties of this job, employee required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; crouch; bend; talk; and hear. The employee must lift and move up to 50lbs.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work environment - The noise level in the work environment is usually moderate. 

Job Summary:

The Assistant Chief Engineer is responsible for planning, organizing and directing the activities of the engineering department staff in coordination with the Chief Engineer and Property Manager. The Assistant Chief Engineer is responsible for investigating, estimating, planning and scheduling labor and materials for all operational and capital projects. Administering maintenance service contracts in conformance with established policies, procedures, and regulations of the Durst Organization Management Standards. Additionally, manages and implements efficient engineering work policies, procedures and PM programs. In addition, measures the Engineering Department work performance and provides recommendations for improvements that will benefit the asset in cost savings and work standards. The Manager maintains relations with the property managers and outside consultants or vendors contracted by the facility.

Schedule: 3pm -11pm Monday-Friday (Saturday & Sunday off)

Pay Rate: $59.73 per hour

Essential Duties and Responsibilities:

• Provide leadership to the Union Labor Operating Engineering staff to develop operational culture and improve overall building performance.
• Utilize engineering and technical resources to continuously assess, analyze, improve operational effectiveness, and achieve overall building operational plans.
• Provide technical support for the facility in terms of plant operations, critical utilities, and operations cost control, and overall equipment effectiveness.
• Assures that all systems and equipment in the facility are compliant and in top operational condition by maintaining appropriate preventative/predictive maintenance program and calibration program.
• Manage facility for improvement process by continuous review of safety programs, operational and capital budgets, and tenant comfort audits.
• Assure all projects comply with Durst Organization Management standards.
• Ensure compliance of staff with the comprehensive Durst Organization training programs for staff to promote continuous career-oriented development
• Establish and maintain relationships with all departments both internal and external of the property with communications and by attending project meetings
• Develop yearly operations plan including capital improvement projects
• Provide weekly operations report to building management on department progress and milestones
• Initiates work orders, assigns to staff as applicable, follows-up and verifies completion of work.
• Manage monthly or periodic inspections of building systems, i.e., HVAC, MEP and physical locations within the property maintained by the Engineering department
• Prepare detailed report of exceptions and recommend corrective action.

Areas of Knowledge, Skills and Abilities:

• Proven work record of at least 5 years in a large Commercial Office building, Medical Center or University Campus environment supervising an unionized work force of 5+ members scheduled for Multiple work shifts
• Able to troubleshoot HVAC, Electrical system and provide recommendations for repairs
• Administer Service contracts for HVAC & MEP systems and provide reporting to Property managers
• Experienced in the inspection, testing and maintenance of Fire Suppression standpipe/sprinkler systems in accordance of NFPA standards
• BOMI RPA, SMT and/or SMA certification preferred.
• Proficiency in Microsoft Excel, Word, and PowerPoint required.
• Experienced and proven record of setting up and administering CMMS software (AWARE Manager or equivalent) including use of Mobile Apple IOS devices for work order completion
• Generating PM work orders and closing Tenant generated Work Orders, tracking equipment repair history, warranty tracking of equipment, Service Vendor maintenance and repair tracking, equipment database management and administration.
• Track and manage parts and material inventory, generate requisitions and/or Purchase Orders to maintain stock above predetermined levels.
• Experience in the operation of Central Plant Chillers, multistage direct expansion (DX) water-cooled packaged AC equipment and/or Modular Chillers.
• BATC system or equivalent BATC control system experience
• Knowledge of construction (MEP, Architectural, schematic) drawings for service and troubleshooting mechanical systems.
• Experience with Steam heating systems, Plumbing and domestic water systems
• Experience working on Emergency Power Systems – Generators, diesel fuel transfer system controls, Automatic Transfer Switches and Priority Control Switchgear.
• Proficient and knowledgeable in the supervision of mechanical repairs all types of HVAC equipment
• Proven work record of safe work practices and efficient time management skills.
• Able to obtain fire safety Certificates of Fitness from FDNY and complete OSHA courses in areas of confined space, fall protection, Construction Safety & Health Course

Certificates, Licenses, Registrations:

• Able to obtain fire safety Certificates of Fitness from FDNY and complete OSHA courses in areas of confined space, fall protection, Construction Safety & Health Course
• Valid New York City Fire Department Refrigeration Machine Operator Certificate of Fitness Q-01 with a minimum of 10 years’ continuous experience in the industry.
• Possess and maintain the following FDNY Certificates of Fitness to operate and inspect building systems
• A-35 Operate Air Compressor
• F-01 Citywide Fire Guard for Impairment
• F-60 Fire Guard for Torch Operations
• F-89 Fire Life Safety Director
• G-91 Supervision of Natural gas Co-Generation Systems
• S-12 Supervision of Sprinkler Systems
• S-13 Supervision of Standpipe Systems
• P-98 Fuel Oil Piping and Storage System

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Physical demands - While performing duties of this job, employee required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; crouch; bend; talk; and hear. The employee must lift and move up to 75lbs.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work environment - The noise level in the work environment is usually moderate. 

Overview: 

Provide administrative support services for leasing and operations at multiple sites. This position will interact with a diverse group of prospects, applicants, and residents to facilitate their specific needs or to successfully direct them to the correct internal contact. Sound judgment is required in order to plan, prioritize, and organize a varied workload to ensure the delivery of high-value support and related services.

The schedule will be as follows:

• Sunday - Monday, 9am - 5pm
• Thursday - Saturday, 10am - 6pm
• Days off: Tuesday & Wednesday

Responsibilities: 

• Prioritize, organize, prepare and distribute internal/external documents and ensure accuracy thereof
• Field incoming calls and correspondence
• Assist with special projects as directed
• Maintain discretion in the handling of confidential information
• Carry out routine tasks with little supervision
• Act as liaison with other departments and internal business units
• Maintain resident call notes
• Perform other general duties as defined by the assigned department
• Serve as a resource, advocate, and catalyst for sustainability at The Durst Organization. Apply the skills unique to your core job responsibilities for practical integration of sustainability into processes, standard operating procedures, and adopted business practices. Seek to empower our colleagues, consultants, tenants and residents to prioritize and actively engage in environmental stewardship.

Administrative Front Desk Responsibilities:

General Daily Responsibilities:

• Greet prospects and residents with a warm smile; offering beverages
• Answer phones (Phone tree option #1 New Leasing Inquiries)
• Check reception voicemail and promptly return calls the same day
• Stock Tour Folders and Marketing Material as needed
• Maintain a high standard of office appearance
• Clear conference rooms between appointments
• Load dishwasher at the end of the day and unload upon opening the office. Maintain kitchen appearance
• Check paper stock and toner in library printer daily

Leasing Team Support:

• Schedule appointments and respond to all internet inquiries and online appointments within 2 hours of receiving the lead
• Call all appointments to confirm appointments prior to 10 AM each morning
• Maintain Agent Rotation for appointments and walk-in traffic
• Record Brokers and Direct calls + internet inquiries+ Traffic +RV Traffic on tracker reports daily
• Save signed leasing documents to the resident data file
• If no Leasing Associate is available, assist with setting up applicants on Durst systems (MRI)
• Prepare and review the end of day leasing traffic, source and pending/closed deals report
• Create e-sign renewals and send to residents
• Update various marketing platforms to reflect current market pricing and apartment availability

Operations Team Support:

• Assist with amenity/bike/storage agreement/amenity rental reservations and audits thereof; complete chargebacks for lockouts and pool fees
• Enter operation related request in appropriate Durst system (e.g. Rise Buildings, OrigamiRisk, Moved.com, JackJaffa, etc.)
• Assist with updating marketing and elevator screens on Exterity and Mosaic programs
• Setting up new or removing former residents from MRI, Durst App, Genetec Security Desk, Amazon Hub, Con Edison, Emsys, and other workflow systems
• Assisting with statement of deposit accounts via MRI software (uploading move out inspections/SODA packets to MRI SODA page, printing statements, requesting bank back-ups, sending to upper management for signature, updating SODA report, following up with collections or Guarantor’s for outstanding balances)
• Assist in issuing lease violations, or escalating nuisances to legal department
• Process invoices in workflow; Creating purchase and work orders
• Updating resident call notes in MRI resident notes daily
• Assist with aged delinquency calls
• Assist with reporting, renewals, operations, resident services and move in coordinator responsibilities, as required
• Follow up on Open/Pending/Closed service request. Solicit resident feedback. Close work orders from day prior on building portal
• Collect and verify Hold Harmless and Certificate of Insurance requirements for movers, vendors and contractors

General Reporting Requirements:

• Demographic Report- update monthly
• Check NEW LEASE and Renewal entry in trackers and MRI daily
• Create monthly Lease Expiration Reports for the properties
• Update the Rent Registrations Monthly
• Print Doc to Sign form weekly (from DMS) and track all documents ready to be countersigned. Once they are countersigned, save them to the RDF

Qualifications:

• College graduate and knowledge of NYC residential real estate preferred
• 3-5 years of administrative experience preferred
• Ability to interact effectively with diverse groups
• Ability to work independently and in team settings
• Possess a high level of attention to detail
• Effective oral and written communication
• Maintains a professional demeanor
• Intermediate to advanced proficiency in Microsoft Office applications, such as Word, Excel, Outlook, PowerPoint

Salary Range: $60,000 - $75,000 ($28.85/hour - $36.06/hour)

Overview:

The Security Manager will collaborate with the Director of Security to ensure the safety of employees, tenants and visitors throughout the organization. He/she will identify security initiatives and work to constantly update security guidelines and procedures. The Security Manager will maintain oversight for security supervisors, as well as, security officers and will physically patrol portfolio properties ensuring the safety of portfolio buildings and tenants. Further, the Security Manager will assist in the management of company response to natural and manmade disasters.

The following shift is available: 

• 3pm -11pm, Regular days off (RDO) TBD

Responsibilities:

• Assist the Sr. Security Manager in setting goals and planning for the future
• Work to communicate physical and technical security strategies to company employees
• Ensure the appropriate staffing and schedules for areas under their supervision
• Respond expeditiously to calls of security breaches and other incidents made by building tenants, company employees and/or other staff
• Collaborate with senior management to maintain best practices with respect to security policies and procedures and document disciplinary matters, as appropriate;
• Liaise with government agencies and area law enforcement entities to ensure the safety of properties under TDO management control;
• Provide leadership, direction, guidance and training to Security Guards under their supervision.
• Manage additional responsibilities within our security organization as necessary.
• Serve as a resource, advocate, and catalyst for sustainability at The Durst Organization. Apply the skills unique to your core job responsibilities for practical integration of sustainability into processes, standard operating procedures, and adopted business practices. Seek to empower our colleagues, consultants, tenants and residents to prioritize and actively engage in environmental stewardship.

Qualifications:

The successful candidate will have the ability to articulate area security issues, documenting both short-term plans and long-term strategy. He/she will have a demonstrated understanding of physical security strategies, policies, principles, procedures, and standards. Further, the successful candidate will have the ability to think critically through the intricacies of complex situations. Finally, he/she will demonstrate technical knowledge and experience in defining access control policies and governance, asset protection best practices, business continuity and disaster recovery planning.

• Proven staff management skills (union and non-union)
• Analyzing and Decision-Making
• Coordinating, Organizing, and Planning
• Acquiring, Applying, and Sharing Job Knowledge
• Maintaining High Professional Standards
• Communicating - Oral and in Written
• Maintaining and Managing Programs and Resources
• Achieving Results

Certificates, Licenses, Registrations:

• Must possess a HR-218 Certification, NYS Armed Guard License, and a Valid Motor Vehicle Operator’s License at the time of hire
• Must hold an active NYC Unrestricted Concealed Carry Handgun License or have the ability to obtain one
• Able to obtain certifications in Basic First Aid, CPR and AED.

Education:

• Bachelor’s degree in Criminal Justice, or a related field or equivalent experience
• 15 years of relevant work experience in law enforcement and/or security operations with at least five years of experience in a managerial capacity

Salary Range: $75,000 - $95,000 (hourly rate is $36.06/hour - $45.67/hour)

Overview: 

The shift and schedule:

Salary is $24.036 per hour. 

Additionally, this position would be eligible for overtime for all hours actually worked, consistent with the Local 32BJ Collective Bargaining Agreement. The overtime rate is $36.054 per hour.  Please note that wages are subject to tax withholdings and other applicable deductions.

Responsibilities: 

• Empty wastebaskets by thoroughly damp wiping in/out. Collected rubbish must be placed in designated area for removal.
• Dust and wipe clean all furniture (vertical and horizontal surfaces), equipment, telephones, and windowsills.
• Dust baseboards, chair rails, picture frames, and doors within reach.
• Remove finger marks and smudges from all office entrance doors, light switches, door frames and all interior glass (except windows).
• Vacuum all carpeted areas, sweep and/or damp mop all hard floor surfaces nightly.
• Dust all doors and ventilating louvers within reach.
• Maintain janitor closet to standard level and ensure that all assigned equipment is clean.
• Turn off all lights and secure all doors that are scheduled to be locked upon completion of cleaning.
• Report to your immediate supervisor of anything that not working properly or malfunctioning 

•  Perform heavy physical labor moving and pushing large amounts of trash
• Ability to operate freight car
• Operate heavy and specialized equipment safely and efficiently
• Operate tools and equipment in general custodial work
• Understand and follow work directions as provided by supervisor
• Ability to work independently with minimal supervision
• Requires the use of hands for simple grasping and fine manipulations
• Requires bending, squatting, crawling, lifting and reaching
• Requires the ability to lift, carry, push, swing or pull medium weights up to 75 pounds, which includes lifting over head

Qualifications:

• Prior office cleaning experience or similar environment
• Operate tools and equipment in general custodial work
• Meet all schedule and timelines
• Understand and follow work directions as provided by supervisor
• Ability to work independently with minimal supervision
• Follow instructions per tenant request
• Work cooperatively with others
• Observe health and safety regulations
• Ability to utilize two-way radio to receive information and assignments and report on project and assignment progress from various locations
• Work is performed while standing and or walking
• Requires the use of hands for simple grasping and fine manipulations
• Requires bending, squatting, crawling, lifting and reaching
• Requires activities that involve being around moving machinery, exposure to changes in temperature, and exposure to dust and chemical fumes

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Physical demands - While performing duties of this job, employee required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; crouch; bend; talk; and hear. The employee must lift and move up to 75lbs.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work environment - The noise level in the work environment is usually moderate. 

Overview: Handyperson candidate will be responsible for maintenance support in the apartment community and be accountable for helping the company deliver on our resident commitments of exceptional move-in, residential satisfaction, express service, and personal attention. Candidate will also serve as a member of the Emergency Response Team and assist \with fire, non-fire, medical, and/or other building related emergencies.

The Durst Organization is seeking two Handypersons for 10 Hallett's Point, our residential property located in Astoria, Queens. 

The shift(s) and schedule(s) for this position will be:

Friday, Saturday, Sunday, Monday, Tuesday 11am – 7:30pm

Days off: Wednesday & Thursday

Salary is $32.60 per hour. Overtime rate is: $48.90

Responsibilities:

•  General maintenance, orderliness, and cleanliness to ensure the facilities and equipment in the building and resident’s apartments are in good working order at all times.
• Executes daily routine work orders and escalates issues upward as necessary
• Builds and repairs cabinets, counters, closets, and other carpentry as needed
• Making minor electric repairs (switches, receptacles, light fixtures, etc)
•  Plastering and painting as needed on small and large scales
•  Minor plumbing including but not limited to repairing leaks, minor pipe replacements, appliance repairs (washers/dryers, refrigerators, etc)
•  Repairs entrance and internal doors, locks, hinges, create keys and other operable hardware
• Snow removal and perimeter maintenance as required
•  In a safe manner, start up, maintain, repair and shut down of building-wide equipment.
• Perform basic mechanical, plumbing, electrical and HVAC work
• Service and perform daily and weekly maintenance on boiler
•  Performs and records preventive and predictive maintenance on all MEP equipment and systems
•  Observes/evaluates corrective maintenance or repair on equipment
• Perform apartment inspections prior to and upon resident move out to verify apartment condition and determine necessary repairs.
• On call availability for emergencies and projects as assigned by the Property Manager / General Manager.
•  Perform and support the monthly or periodic inspections of building systems, i.e., HVAC,
• electrical distribution, structural, vertical transportation, roofs, and parapets. Complete required logs and prepare a detailed report of discrepancies and report up the chain of command.
• Maintains all fire protection and security systems including required preventative maintenance, inspections, and documentation.
•  Inspect and test all emergency equipment as required to ensure compliance.
• Request materials, tools, and supplies as needed.
• Ensures highly efficient safety program, with emphasis on awareness, discipline, and compliance. Overall safety program to conform to OSHA standards, applicable building safety manual, and other safety venues as deemed appropriate.
•  Practice proper PPE compliance and maintain a safe working record and environment.
•  Maintain overall cleanliness and appearance of mechanical rooms and note repairs are noted and completed on a timely basis.
•  Manages spare and critical parts room inventory for MEP systems and appliances.
•  Represent the TDO brand and always communicate with building residents in a professional 
  manner while maintaining a high level of customer service.
•  Emergency Response Team (Fire Brigade) – will assist and respond, as needed during a fire, non-fire, and medical, and/or other building related emergency events under the direction of the Lobby Concierge (Incident Commander).
• Locate, communicate and control small fires
•  Knock on all tenant doors to inform residents of the emergency event and initiate relocation/evacuation as instructed by the Incident Commander.
• Visually account for residents in amenity or public spaces and inform or emergency event Participate in the relocation of special needs residents to ensure accountability and safe relocation during emergencies

Qualifications:

• High school diploma or equivalency preferred. Technical background from university or 
  vocational source.
•  Minimum 3 to 5 years’ experience in a maintenance department or facility.
•  Certification with FDNY as Fire Safety Director (FSD) (preferred).
•  Certificate of Fitness S-12 Citywide Sprinkler System, S-13 Citywide Standpipe System (recommended).
•  Candidate will be required to obtain Certificates within six months of hire
•  OSHA 10 hour certificate of completion and Local 32BJ Training School courses (where course applies to residential operations and emergency response).
•  Local 32 BJ handyperson course a plus.
•  Knowledge of electrical, plumbing, mechanical, and carpentry trades. Must be able to operate tools and equipment related to facility maintenance.
• Knowledgeable in the use of Microsoft Outlook, Word, Excel and PowerPoint.
•  Strong customer service, communication, and interpersonal skills required. 
• Must have professional disposition and display willingness to assist residents with building maintenance requests / complete service requests.
• Ability to resolve problems and adhere to safety guidelines.
•  Experience interacting with residents.
• Dependable and reliable.
• Experience in the use of Building Link and Log Check a plus.
•  Familiar with appliance troubleshooting and repairs.
• Team player.
•  FDNY Certificate of Qualification for Refrigerating System Operating Engineer (Q-01) (recommended)

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Physical demands - While performing duties of this job, employee required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; crouch; bend; talk; and hear. The employee must lift and move up to 75lbs.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work environment - The noise level in the work environment is usually moderate. 

Overview:

Salary is $22.3319 per hour. Additionally, this position would be eligible for overtime for all hours actually worked, consistent with the Local 32BJ Collective Bargaining Agreement. The overtime rate is $33.4978 per hour.  Please note that wages are subject to tax withholdings and other applicable deductions.

Responsibilities:

Qualifications:

• No specific level of education is required. However, for safety and productivity reasons, the position requires the ability to effectively read, write, and communicate in English.
• 3 + years porter/handyperson experience preferred
• Perform heavy physical labor moving and pushing large amounts of trash
• Ability to operate freight car and compactor
• Operate heavy and specialized equipment safely and efficiently
• Operate tools and equipment in general custodial work
• Meet schedule and timelines
• Work cooperatively with others
• Observe health and safety regulations
• Understand and follow work directions as provided by supervisor
• Ability to work independently with minimal supervision
• Ability to utilize two-way radio to receive information and assignments and report on project and assignment progress from various locations
• Work is performed while standing and or walking
• Requires the use of hands for simple grasping and fine manipulations
• Requires bending, squatting, crawling, lifting and reaching
• Requires the ability to lift, carry, push, swing or pull medium weights up to 50 pounds, which includes lifting over head
• Requires activities that involve being around moving machinery, exposure to changes in temperature, and exposure to dust and chemical fumes
• Position requires the ability to work any shift during the seven days of the week.  

Overview: 

Salary is $24.036 per hour. Additionally, this position would be eligible for overtime for all hours actually worked, consistent with the Local 32BJ Collective Bargaining Agreement. The overtime rate is $36.054 per hour.  Please note that wages are subject to tax withholdings and other applicable deductions.

Responsibilities:

• Empty wastebaskets by thoroughly damp wiping in/out. Collected rubbish must be placed in designated area for removal.
• Dust and wipe clean all furniture (vertical and horizontal surfaces), equipment, telephones, and windowsills.
• Dust baseboards, chair rails, picture frames, and doors within reach.
• Remove finger marks and smudges from all office entrance doors, light switches, door frames and all interior glass (except windows).
• Vacuum all carpeted areas, sweep and/or damp mop all hard floor surfaces nightly.
• Dust all doors and ventilating louvers within reach.
• Maintain janitor closet to standard level and ensure that all assigned equipment is clean.
• Turn off all lights and secure all doors that are scheduled to be locked upon completion of cleaning.
• Report to your immediate supervisor of anything that not working properly or malfunctioning 

•  Perform heavy physical labor moving and pushing large amounts of trash
• Ability to operate freight car
• Operate heavy and specialized equipment safely and efficiently
• Operate tools and equipment in general custodial work
• Understand and follow work directions as provided by supervisor
• Ability to work independently with minimal supervision
• Requires the use of hands for simple grasping and fine manipulations
• Requires bending, squatting, crawling, lifting and reaching
• Requires the ability to lift, carry, push, swing or pull medium weights up to 75 pounds, which includes lifting over head

• Prior office cleaning experience or similar environment
• Operate tools and equipment in general custodial work
• Meet all schedule and timelines
• Understand and follow work directions as provided by supervisor
• Ability to work independently with minimal supervision
• Follow instructions per tenant request
• Work cooperatively with others
• Observe health and safety regulations
• Ability to utilize two-way radio to receive information and assignments and report on project and assignment progress from various locations
• Work is performed while standing and or walking
• Requires the use of hands for simple grasping and fine manipulations
• Requires bending, squatting, crawling, lifting and reaching
• Requires activities that involve being around moving machinery, exposure to changes in temperature, and exposure to dust and chemical fumes

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Physical demands - While performing duties of this job, employee required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; crouch; bend; talk; and hear. The employee must lift and move up to 75lbs.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work environment - The noise level in the work environment is usually moderate.