What You'll Do

As a Sales Development Manager at Tekmetric, you'll be at the center of our growth engine — building, scaling, and leading a world-class SDR team. This isn't a role for someone who wants to manage a steady-state team; it's for a people-first leader who thrives in ambiguity, makes decisions rooted in data, and has a genuine passion for developing talent.

In this role, you will:

• Own the pipeline math. Build and maintain a rigorous KPI framework that goes beyond activity metrics — modeling conversion rates, ramp timelines, and capacity planning so leadership always has a clear, data-driven view of what's coming down the funnel and why.
• Be the coach your team talks about years from now. Create a coaching culture grounded in individualized development plans, regular 1:1s, call reviews, and structured feedback loops. Move your SDRs beyond scripts and toward genuine discovery, objection fluency, and consultative outreach.
• Hire exceptionally well and ramp fast. Own the full talent lifecycle — sourcing, interviewing, selecting, and onboarding SDRs who are coachable, competitive, and aligned with our values. Build onboarding infrastructure that gets reps to quota faster with every iteration.
• Experiment like a scientist, document like an operator. In a hypergrowth environment, playbooks go stale fast. You'll continuously test new sequences, messaging angles, and outreach channels — then turn what works into structured, repeatable training that scales across the team.
• Set a high bar and hold it. Maintain a culture of accountability where quota is the floor, not the ceiling. Use data to identify performance gaps early, create individual improvement plans, and make courageous people decisions when necessary.
• Be a cross-functional force multiplier. Partner tightly with Marketing, Revenue Operations, Sales Enablement, and AE leadership to align on ICP targeting, messaging, handoff quality, and pipeline health — and bring insights back to your team in real time.
• Contribute to the broader revenue leadership conversation. Share what you're learning — what's working, what's breaking, what the data is telling you — so we grow smarter as an organization, not just faster.

What You'll Bring

• 3–5 years of total relevant experience, including 2–3 years as a high-performing SDR, BDR, or AE individual contributor and 2 years managing a new logo SDR team in a B2B SaaS environment. You know what great looks like because you've done it — and you've since proven you can replicate it through others.
• A data-driven management style. You're comfortable in a spreadsheet, fluent in CRM reporting, and confident building the metrics frameworks that help you lead with facts rather than intuition alone. Salesforce proficiency strongly preferred.
• Deep outbound expertise. You've built pipeline from scratch — cold, no brand awareness, no warm intros. You know how to build sequences, pressure-test messaging, and develop playbooks that actually hold up in the field.
• Exceptional coaching and people development skills. You invest in your team's growth as seriously as you invest in pipeline. You give direct, actionable feedback, you follow up, and you measure whether it landed.
• The resilience and adaptability hypergrowth demands. You're energized, not paralyzed, by a fast-changing environment. You can prioritize ruthlessly, context-switch fluidly, and help your team stay grounded when priorities shift.
• Strong cross-functional instincts. You know how to build trust with marketing, ops, and sales leadership — and how to advocate for your team without creating friction.
• A bias toward ownership. You don't wait to be told what's broken. You see it, you own it, you fix it — and you document what you learned.
• Experience managing distributed teams, with the ability to build connection, culture, and accountability across both remote and in-person environments.
  
  #LI-Remote

The  Account Executive (TMS)  is responsible for driving adoption and revenue growth of Tekmetric’s marketing solution within our existing customer base.

This is an inbound-led expansion role focused on engaging current Tekmetric customers, understanding their growth goals, and positioning TMS as the next step in helping them attract, retain, and re-engage their customers.

Tekmetric Marketing enables shops to drive repeat business through tools like online booking, automated reminders, campaigns, review generation, and follow-ups — all within the same platform they already use.

You will own a consultative sales motion across inbound interest, customer outreach, and lifecycle expansion — helping shops unlock additional value and measurable ROI from their Tekmetric investment.

What You’ll Do

• Drive adoption and revenue growth for Tekmetric Marketing (TMS) within the existing customer base
• Run 6–8 product demos per day, owning the sales cycle from discovery through close
• Manage an inbound-led pipeline while proactively engaging customers with strong expansion signals
• Conduct discovery to understand shop owners’ growth goals, customer acquisition strategies, and retention challenges
• Clearly communicate product value and demonstrate TMS capabilities including campaigns, reminders, review generation, and online booking
• Maintain a clean, high-quality pipeline, prioritizing deals likely to close within 1–2 weeks and disqualifying quickly when there is not a strong fit
• Execute a repeatable, structured sales process designed for speed and efficiency
• Collaborate with Customer Success, Marketing, and Product teams while maintaining accurate pipeline management in Salesforce

What You’ll Bring

• 2–5+ years of inside sales or Account Executive experience in B2B SaaS or high-velocity sales environments
• Experience managing high-volume pipelines and short sales cycles
• Strong discovery and consultative selling skills with the ability to uncover real business challenges
• Comfortable running multiple demos or sales conversations daily with small business owners
• Ability to translate product capabilities into clear business outcomes and ROI
• Strong communication, presentation, and storytelling skills
• Highly organized and disciplined, with the ability to manage a full calendar and maintain CRM hygiene
• Coachability and ownership mindset, with a willingness to implement feedback quickly

What You’ll Do

Our Sales Development Representatives will partner with our sales team to implement sales and pipeline-building strategies. This role plays an integral part in driving the growth of our customer base and revenue through generating qualified leads.

You will be responsible for:

• Lead generation through target account selling and outbound cold calling.
• Serving as the liaison for potential customers as they interact with different sales roles on their buying journey (i.e. booking demos, demo reminders, follow-ups after demo, etc…) 
• Building out and refining information about leads in a CRM, to assist in lead qualification 
• Providing useful details to the sales team so they can deliver a tailored demo experience
• Collaborating and keeping active lines of communication with other sales team roles that play a part in the customer journey.
• Ensuring all potential customers receive exceptional service from start to finish
• Helping coach and provide light training to new Sales Development Representatives as we grow

This is an exciting and rewarding role for anyone that wants to develop or even kick-start their career in sales! There are many opportunities for career development and progression – with successful SDRs becoming Account Executives as well as opening up opportunities for additional advancement within our sales organization.

What You’ll Bring

• 1-3 years of work experience (Sales and/or SaaS experience, a plus)
• Experience with following defined processes using a CRM (Salesforce, a plus)
• Innate interest in startups, sales, and technology, with a strong desire to be a top performer
• Strong interpersonal skills and friendly professional demeanor on the phone
• Strong organizational and time management skills
• An honest and genuine approach to helping potential customers
• Strong desire to grow personally and professionally in Sales
  
• Ability to succeed in a sales quota environment 
• Candidates in the eastern or central time zone preferred