Join Our Mission at Takealot Fulfilment Solutions | We Are TFS

Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.

Who We're Looking For:

Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.

Takealot Fulfilment Solutions (TFS), a division of Takealot Online (RF) (Pty) Ltd, is looking for a highly talented Risk and Security Officer to join our team in Johannesburg

Join Our Mission at Takealot Fulfilment Solutions | We Are TFS

Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.

Who We're Looking For:

Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values. 

This position reports to the Risk and Security Manager

Your responsibilities can include:

Risk Management & Security

• Assist with risk assessments, inspections, and risk register updates
• Monitor risk controls, support business continuity planning, and prepare routine risk/incident reports
• Conduct security checks, monitor access systems, support CCTV and equipment upkeep
• Assist with security incident investigations and emergency response coordination
• Facilitate training, awareness programs, and contractor/visitor security briefing

Facility & Safety

• Conduct facility and workplace safety inspections
• Monitor environmental conditions, fire safety, utilities, and workplace hazards
• Support emergency evacuation drills, waste management, and sustainability initiatives
• Coordinate repairs and compliance inspections with facilities management

ISO Standards & Compliance

• Assist with internal/external audits and maintain ISO- related documentation
• Monitor regulatory compliance and support inspections
• Manage document control systems, SOP updates, and compliance communication

SHERQ Functions

• Conduct safety inspections, toolbox talks, and contractor briefings
• Investigate incidents, accidents, and near-misses; ensure corrective action follow-up
• Maintain safety records and monitor PPE use and compliance
• Lead and support emergency drills, safety committees and performance reviews
• Conduct occupational health monitoring (noise, dust, ergonomics, hygiene) and coordinate medical surveillance.
• Daily security checks (100%) and <1-hour incident response
• Regular safety and risk register updates
• Internal audit support completion (100%)
• Document control accuracy (95%+)
• Incident investigation closure and compliance checklist completion
• Training completion rates and audit scores.

Qualifications and experience:

• Grade 12 + Diploma/Certificate in Risk, Safety, Security, or related field
• SAMTRAC or equivalent qualification
• ISO 9001 foundation course, basic security training
• Familiarity with CCTV, access control, regulatory compliance, and audits
• 2–3 years’ experience in SHERQ, risk, or security; plus 1+ years in facility/workplace safety
• Knowledge of ISO management systems and incident investigations
• Technical: Risk assessment, investigations, inspections, security systems, MS Office, reporting
• Soft Skills: Communication, attention to detail, problem-solving, teamwork, organization
• Knowledge: Health & safety regulations, ISO systems, emergency response, environmental awareness, quality management basics.

Attributes required :

• Good communication skills (written and verbal)
• Attention to detail and accuracy
• Time management and organization
• Team collaboration and support
• Problem-solving abilities
• Customer service orientation
• Health and safety regulations
• Basic security principles
• ISO management system concepts
• Emergency response procedures
• Environmental awareness
• Quality management basics

Why Join TFS:

• Purpose-driven impact: Transform lives through logistics innovation
• Advanced technology: Work with cutting-edge systems in a fast-paced environment
• Career growth: Thrive in an agile space that champions continuous improvement
• Inclusive culture: Your unique perspective drives extraordinary results

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values. 

More than just a job, we offer: 

A culture that celebrates individual uniqueness while championing the strength of togetherness. Be part of creating sustainable, scalable solutions that make a difference across South Africa's e-commerce landscape.

takealot.com, South Africa's leading online retailer, is looking for a highly talented Dispatch Shift Manager to join our team in Johannesburg.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the: Dispatch HOD

Your responsibilities will include:

• Operate an efficient Distribution Centre by identifying, implementing and managing optimal processes and procedures, to minimize costs and maximize working capital
• Responsible for efficiently managing all aspects of stock handling from picking stock orders to shipping and dispatching of parcels and associated processes
• Ensure daily, weekly and monthly planning is done for all Inbound and Outbound operations including but not limited to, resource planning, departmental organizational design, relief planning, seasonal planning and manage adherence to plans
• Effective management of housekeeping including but not limited to frequent engagement with OHS Officer, design, implementation and audit of departmental standards in accordance with business objectives
• Management of resources to be effective and efficient at lowest cost and according to changing needs
• Effective leadership and direction for the operations team through involvement and communication to deliver on the relevant key business drivers
• Manage customer liaison process and ensure that Outbound queries are resolved timeously and exception trends are addressed and resolved
• Ensure that warehouse space, equipment and warehouse flow is optimized and that future warehouse requirements are planned
• Ensure stock accuracy through disciplined stock control and implement stock accuracy improvement initiatives
• Measure and manage staff through formal staff appraisals, development, coaching and disciplinary procedures
• Assert and drive accountability in all levels of staff
• Ensure that all business processes, procedures and job profiles are documented, updated and communicated to staff
• Management reporting in terms of operational performance, productivity, stock control and budgets
• Participate in the annual budget process and long term planning; control monthly operational costs to stay within budget
• Efficient and safe operation of DC automation systems
• Cost effective and accurate use-, forecasting- and procurement of packaging consumables in line with budget plans and volume projections
• Manage projects according to stipulated time frames
• Liaising and negotiating with suppliers where required

Qualification & Experience:

• Bachelor’s degree / National Diploma in Engineering, Supply Chain or Logistics required
• 8-10 years’ experience in Supply Chain Operations
• Experience in operational project management
• 8 year experience managing a large staff complement
• E-commerce experience
• ERP systems knowledge
• Experience in working with budgets and cost analysis
• LEAN or continuous improvement
• Performance management skills –knowledge of Industrial Relations and practices
• Ability to work under pressure with strict deadlines
• Good attention to detail (imperative)
• Strong Customer Service orientation Goal oriented and motivated to succeed
• Conform to all Health, Safety and Environmental (HSE) standards and legislation as set out by the business and the OHS Act
• Drive continuous improvement measures within your department
• Engagement with internal stakeholders including but not limited to, national operations, human resources, risk & security and other relevant support functions

Attributes Required:

• Continuous improvement experience (Lean principles, 5S, multi skilling, cost saving drives)
• Proven track record of successfully implementing operational best practices in a distribution and warehousing environment.
• Strong verbal and written communications skills
• A structured and disciplined management style
• Ability to motivate and inspire others
• Strong problem-solving skills
• Self-starter with high energy levels
• Well-developed business and operational acumen
• Must be Analytically minded and able to find and use data to inform decision making
• Dynamic individual with proven experience in delivering change and innovative solutions
• Preferred experience:
  o Fast paced environment
  o E-commerce experience (preferable)
  o Fine picking experience
  o ERP systems knowledge
  o Experience in working with budgets and cost analysis.
  o LEAN or continuous improvement
  o Performance management skills –knowledge of Industrial Relations and practices
  o Strong financial acumen

The Environment: 

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa. 
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. 
• We are short on ego and high on output. 
• We are doers and not only thinkers, its all in the execution after all. 
• We love what we do and what we are creating.
• We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking. 

If you meet the above you are an Extraordinary Mind so come and join us! 

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.