Step into a pivotal role at the heart of Enterprise Engineering, where strategy meets execution across a fast-scaling, product-led organisation. As a Technical Program Manager in Super, you’ll operate at the center of multiple high-impact initiatives—connecting four engineering tribes and cross-functional guilds to ensure seamless delivery in a year defined by transformation. Working closely with senior leadership and reporting into the CIO’s office, you will drive the day-to-day orchestration of complex programmes, turning ambitious plans into coordinated action. This is an opportunity to shape how a modern, automation-first platform enables growth, innovation, and operational excellence across an entire enterprise.

Step into a pivotal role at the heart of Enterprise Engineering, where strategy meets execution across a fast-scaling, product-led organisation. As a Technical Program Manager in Super, you’ll operate at the center of multiple high-impact initiatives—connecting four engineering tribes and cross-functional guilds to ensure seamless delivery in a year defined by transformation. Working closely with senior leadership and reporting into the CIO’s office, you will drive the day-to-day orchestration of complex programmes, turning ambitious plans into coordinated action. This is an opportunity to shape how a modern, automation-first platform enables growth, innovation, and operational excellence across an entire enterprise.

Step into a pivotal role at the heart of Enterprise Engineering, where strategy meets execution across a fast-scaling, product-led organisation. As a Technical Program Manager in Super, you’ll operate at the center of multiple high-impact initiatives—connecting four engineering tribes and cross-functional guilds to ensure seamless delivery in a year defined by transformation. Working closely with senior leadership and reporting into the CIO’s office, you will drive the day-to-day orchestration of complex programmes, turning ambitious plans into coordinated action. This is an opportunity to shape how a modern, automation-first platform enables growth, innovation, and operational excellence across an entire enterprise.

Step into a pivotal role at the heart of Enterprise Engineering, where strategy meets execution across a fast-scaling, product-led organisation. As a Technical Program Manager in Super, you’ll operate at the center of multiple high-impact initiatives—connecting four engineering tribes and cross-functional guilds to ensure seamless delivery in a year defined by transformation. Working closely with senior leadership and reporting into the CIO’s office, you will drive the day-to-day orchestration of complex programmes, turning ambitious plans into coordinated action. This is an opportunity to shape how a modern, automation-first platform enables growth, innovation, and operational excellence across an entire enterprise.

We are searching for a motivated and detail-oriented Workday HCM Analyst to join our HR Technology team. This role is a fantastic entry point for someone looking to build a career in HRIS, focusing on the "engine" of our HR department: Workday Core HCM and our employee support ecosystem.
As a Workday Analyst, you will be responsible for maintaining the integrity of our people's data and ensuring that our core HR processes run seamlessly. Additionally, you will play a key role in supporting Workday Help, ensuring our employees have the right resources and support channels at their fingertips.

What you'll be doing:

Core HCM & Data Integrity:

• Organizational Management: maintain and update supervisory organizations, cost centers, and location hierarchies.
• Employee Lifecycle Support: assist in the administration of core business processes, including hires, job changes, promotions, and terminations.
• Data Stewardship: Act as the guardian of our "source of truth," performing regular audits on worker records, job profiles, and organizational structures to ensure data accuracy.

Workday Help & Employee Experience:

• Help Desk Administration: Assist in the setup and maintenance of Workday Help, including the configuration of case types and routing rules for employee inquiries.
• Knowledge Management: Support the creation and maintenance of the internal Knowledge Base, ensuring articles are up-to-date and easily accessible to employees.
• Service Delivery: Monitor ticket trends within Workday Help to identify common pain points and suggest system improvements.

System Support & Reporting:

• Functional Support: Serve as the first line of defense for user inquiries, helping employees and managers navigate Workday tasks and resolving basic access or process issues.
• Custom Reporting: Develop and maintain basic custom reports to provide HR stakeholders with actionable data.
• Release Management: Participate in the testing of Workday’s bi-annual feature releases, identifying how new HCM and Help functionality can benefit the organization.

We're looking for someone with:

• Experience: 1–2 years of experience in an HR, IT, or Data Analytics environment. Previous exposure to Workday is highly advantageous.
• Technical Aptitude: A strong interest in HR technology and the ability to quickly learn complex software configurations.
• Knowledge of Support Tools: Familiarity with or a strong desire to learn Workday Help or similar HR ticketing/case management systems.
• Communication: Clear verbal and written English skills; ability to write "employee-facing" content for knowledge base articles.
• Problem-Solving: A methodical approach to troubleshooting with a high degree of attention to detail.

Role Purpose: To lead the strategic insourcing of the tax function and drive critical financial transformation projects. This is a high-visibility leadership role designed for a commercially minded finance professional capable of stepping outside of functional work and partnering with the business.

What you’ll be doing:

Tax:
· Establish In-House Capabilities: Lead the transition of tax activities from external advisors to an internal function, ensuring a seamless handover and immediate cost/process optimization.
· Compliance & Risk: maintain full oversight of local and international tax laws, ensuring 100% compliance across corporate tax, VAT, and regulatory filings.
· Optimization: Go beyond reporting to proactively manage tax planning strategies that minimize liabilities and optimize the company’s cash flow and financial performance.
· Audit Leadership: Act as the primary point of contact for tax authorities and external auditors, managing inquiries and defending the company’s position during inspections.
· Advisory: Provide high-level guidance on complex matters including Transfer Pricing and cross-border transactions.

Financial Transformation & Special Projects
· Lead the technical implementation of major regulatory changes (e.g., KSEF, JPK), ensuring systems and processes are future-proofed.
· Drive local implementation of Group-level transformation solutions and efficiency projects
· Act as the key finance stakeholder in ERP optimizations (MS Dynamics) to ensure tax and reporting requirements are automated and integrated.
· Support country management (marketing / commercial) by analyzing the tax and financial implications of new business initiatives or changes to the legislative landscape. This will include scenario planning.

We're looking for someone who:
· Has a degree in Accounting, Finance, Economics or related field; CPA or equivalent is required
· Has minimum 8+ years of experience in Finance, with strong foundation in Tax
· Has a good understanding of IFRS, local accounting standards, and tax legislation.

Competencies
· Ability to operate at a strategic level (influencing stakeholders) while retaining a hands-on approach.
· Ability to lead cross-functional projects from conception to delivery
· Excellent command of English with the ability to translate complex financial/tax concepts into commercial language for non-finance stakeholders.
· Change management experience
· Proficient in use of excel and ERP systems ( MS Dynamics preferred)

The present opportunity is subject to a determined length contract

As a Payments Operations Analyst (APR), you will play a key role in ensuring the smooth, efficient, and secure performance of payment flows across Superbet’s global markets and brands.

Sitting within the Antifraud, Payments & Risk (APR) function, this role focuses on optimizing transaction success rates, reducing fraud and chargebacks, and ensuring accurate financial reconciliation across multiple payment service providers (PSPs) and methods.

You will act as a central point of coordination between internal teams (APR, Payments, Risk/Fraud, Finance, Customer Support, Product) and external partners, ensuring operational excellence and fast issue resolution in a high-volume, multi-market environment.

Who you are

• Curious and eager to build your career in payments, antifraud, and risk
• Detail-oriented, with a natural ability to spot patterns, anomalies, and inconsistencies
• A problem-solver who enjoys digging into data and finding the “why” behind issues
• Proactive and innovative, always looking for ways to improve processes and performance
• Comfortable working with data and able to translate insights into actions
• A strong communicator with good written and spoken English
• Flexible and reliable, with the ability to work in shifts, including weekends and public holidays

What you’ll be doing

Payment Operations & Monitoring

• Monitor daily payment flows (deposits, withdrawals, refunds) across cards, e-wallets, bank transfers, and alternative payment methods
• Track transaction success rates, identify decline patterns, and evaluate PSP performance across multiple markets
• Ensure timely processing of withdrawals in line with SLAs, including handling manual reviews and exceptions
• Investigate and resolve operational issues such as delayed or missing transactions, PSP disruptions, and settlement inconsistencies

Reconciliation & Financial Control

• Perform daily reconciliation between platform data, PSP reports, and bank statements
• Identify and resolve discrepancies including mismatched, duplicate, or missing transactions
• Investigate technical gaps (e.g. missing callbacks/DMNs) impacting financial accuracy
• Partner closely with Finance on settlement validation, fee verification, and balance tracking

Chargebacks & Disputes

• Own and manage the end-to-end chargeback lifecycle
• Monitor disputes, track trends, and ensure timely handling in line with scheme requirements
• Support the preparation and submission of representment evidence

Fraud & Risk Collaboration

• Work closely with Risk and Fraud teams to provide operational insights
• Contribute to the improvement of fraud prevention rules, triggers, and account controls
• Support decision-making around account restrictions and payment-related risk mitigation

Incident Management & PSP Coordination

• Act as a key contact for payment-related incidents and escalations
• Coordinate with PSPs and banking partners to resolve issues such as failed settlements, missing funds, and technical errors
• Manage trace requests (e.g. MT103) and ensure full visibility and audit trail of incidents
• Escalate critical issues proactively and drive timely resolution

What we’re looking for

• Solid understanding of payment ecosystems, including card flows (authorization, clearing, settlement)
• Good knowledge of the chargeback lifecycle (Visa, Mastercard)
• Strong analytical skills with high attention to detail
• Advanced Excel / Google Sheets skills (reconciliation, analysis, reporting)
• Ability to operate effectively in a fast-paced, high-volume, multi-market environment
• Strong ownership mindset and problem-solving approach
• Excellent communication skills and ability to work cross-functionally

We are searching for a highly motivated and versatile Workday Administrator to join our HR Technology team. This pivotal role will be the primary technical expert for our Talent Optimisation, Learning modules and Peakon - Employee Voice, ensuring these critical systems run smoothly, are configured optimally, and deliver an exceptional employee experience. The specific blend of responsibilities is flexible and can be adapted based on the candidate's unique technical skills, demonstrated competencies, and previous experience. We encourage candidates with strong core Workday skills and a desire to grow in a specific area to apply. If you thrive on solving problems, improving processes, and empowering employees through intuitive HR technology, we want to hear from you!

What you'll be doing:

Role Overview: architect of the integrated employee growth lifecycle. This role is responsible for the technical design and maintenance of the Workday Talent Management and Peakon Employee Voice ensuring that performance evaluations, succession planning, and compliance training operate as a single, unified ecosystem.

• Talent Optimization & Performance Design
• Business Process (BP) Engineering: design and optimize the end-to-end Performance Review and Multi-Rater BPs. You build the conditional logic that routes evaluations through different approval chains based on org-level or geography.
• Succession & Calibration: build and maintain Succession Pools and Matrix Grids (9-Box). You facilitate the technical execution of Calibration sessions, ensuring data security and auditability of rating changes.
• Development Planning: configure Development Goals so that they link directly to Learning objects, allowing managers to assign specific courses as part of an employee's annual growth plan.
• Advanced Learning Management (LMS)
• Digital Content Strategy: manage the upload, versioning, and lifecycle of SCORM, AICC, and xAPI content. You ensure that the Learning catalog is organized via a strict hierarchy of Topics and Campaigns.
• Compliance Automation: create sophisticated Learning Assignment Rules (Requirement Groups). You build the logic that automatically enrolls employees in mandatory training based on "Hire Date," "Job Profile Change," or "Location."
• External Content Integration: Manage the Cloud Connect for Learning connectors for third-party providers (e.g., LinkedIn Learning), ensuring that external completions are correctly recorded on the Workday Worker Profile.
• Data Governance & Reporting
• Cross-Module Analytics: build custom reports and Discovery Boards that track the "Training ROI"—comparing learning completion rates against performance rating improvements.
• Security & Anonymity: manage Intersection Security Groups to ensure Talent ratings (high-sensitivity) and Learning transcripts (compliance-sensitivity) are only visible to authorized personnel.
• Audit & Health Checks: perform regular "Tenant Health Checks" to ensure no "broken" learning links exist and that talent pools are populated with active employees.
• Unified Talent Optimisation & Learning Architecture
• Skills Cloud Alignment: manage the Workday Skills Cloud as the common language between modules. You ensure that skills identified in a Performance Review (Talent) map directly to the Course Catalog (Learning).
• Career Hub Management: configure the Career Hub to show employees "Suggested Learning" based on their specific career interests and job profile requirements, without relying on AI-automated suggestions.
• Peakon Employee Voice
• Survey architecture: manage end-to-end survey design, including the strategic integration of Custom Questions and localized attributes to ensure insights are relevant without causing "survey fatigue."
• Platform mastery: act as the primary administrator for the Peakon dashboard, configuring complex permissions and navigating both manager and administrator views to ensure seamless data access.
• Benchmarking: maintain a pulse on organizational health by analyzing how company performance aligns with Gaming industry benchmarks provided within the Peakon ecosystem.
• Statistical integrity: apply statistical logic to all datasets—evaluating significance and participation thresholds—to ensure leadership decisions are based on robust, reliable data rather than outliers.
• Deep-Dive segmentation: utilize advanced segmentation skills to slice data by department, tenure, and location, pinpointing specific "pockets" of engagement or friction.
• Trend analysis: distinguish between cyclical fluctuations and systemic cultural shifts by identifying long-term patterns in "growth" and other key engagement drivers.
• Closing the feedback loop: design and oversee the internal communication process, ensuring survey results are transparently shared back with employees to build trust and ensure every voice feels heard.
• Actionable reporting: translate raw data into clear, narrative-driven reports that help stakeholders move from "viewing scores" to "taking action."
• System Support & Enhancement
• Provide functional support for user inquiries and issues related to these modules.
• Participate in the planning, testing, and deployment of Workday bi-annual releases, assessing impact on owned modules.
• Develop and maintain custom reports (RaaS) and calculated fields specific to Talent, Learning and Peakon.
• Maintain comprehensive documentation for configurations, processes, and integrations.

We're looking for someone with:

• 3+ years of hands-on experience as a Workday Administrator or Functional Lead.
• Proven expertise with Talent Optimisation, Learning Management, and Employee Voice - Peakon business process configuration.
• Proficiency in Workday Business Process configuration, security, and reporting (RaaS, Calculated Fields).
• Excellent analytical, problem-solving, and troubleshooting skills.
• Ability to translate business requirements into effective Workday Learning and Listening solutions.
• Strong communication and collaboration skills, with a focus on employee experience.
• Fluency in spoken and written English is required to support global documentation and communication with cross-functional teams.

Bonus points for:

• Workday Pro certification in Workday Learning, Talent Optimisation or Employee Voice Peakon.
• Experience with other Workday modules (Learning, Peakon, Talent Optimisation) and their interdependencies.
• Experience working in a global organization.

As an Antifraud, Payment and Risk Analyst, you will be responsible for making sure that payment requests, both in and out of customers’ accounts, are evaluated and processed on
time. You will also be responsible for ensuring that established policies and procedures relating to fraud and risk prevention are followed.
Reliable, problem-solver, excellent analytical skills, acute attention to detail, and good communication and interpersonal skills are essential qualities for this key role.

Responsibilities

• Perform risk assessment of new and existing players at different stages;
• Ensuring all payment transactions are processed accurately and in a timely manner, complying with all operating procedures;
• Handle and verify KYC documents;
• Collaborate with the AML department;
• Help the CS team with payments and risk related players’ queries as well as process withdrawals;
• Assess and escalate cases accordingly to the responsible departments;
• Liaise with the other stakeholder service providers to solve payment processing issues and provide a high level of service towards the players;
• Use acquired skills to research and discover/solve fraud cases involving, but not limited to Credit card fraud, Bank Fraud, Identity theft;
• Take part in improving workflows and procedures;
• Ad hoc tasks when required by the Team Leader.

Requirements

• Interested in developing your career in the payment, antifraud and risk department;
• Detail-oriented and an analytical problem-solver;
• Naturally inquisitive and alert to irregular activity;
• Innovative - to identify opportunities for improvements in existing processes;
• Fluent at least in one of the following languages + good written and spoken English:
  o Romanian
  o Polish
  o Serbian
  o Croatian;
• Willing to work shifts, weekends and Public Holidays if required

Desired but not Essential

• Knowledge of Antifraud validation tools;
• Prior experience in Payment and/or Antifraud.

In this role at Super Technologies, you’ll be at the heart of our most valued customer relationships, delivering a premium and highly personalized experience to our VIP clients. You’ll combine exceptional communication skills with a proactive, detail-driven approach to anticipate client needs and exceed expectations at every touchpoint. Working closely across internal teams, you’ll ensure seamless service, swift issue resolution, and long-term client loyalty. This is a dynamic, fast-paced position where your ability to prioritize, analyze client behavior, and build meaningful connections will truly shine.

What you'll be doing:

• Develop and execute a data-driven, relationship-focused VIP strategy to maximise customer value, retention, and long-term loyalty.
• Ensure that high-value customers receive a premium, personalised and compliant experience across all touchpoints.
• Work closely with CRM, Commercial, Product and Marketing teams to align offers, campaigns and experiences for VIP players.
• Deploy VIP incentives and rewards profitably through structured planning, monitoring and optimization.
• Develop tailored account plans for key VIP customers based on player profile, preferences and value.
• Ensure full compliance with responsible gaming, AML and local regulations for all VIP activities.
• Represent the VIP function internally, ensuring transparency, alignment and data-backed decision-making.
• Organizing and coordinating client-facing events, meetings, and other engagement initiatives.

What we are looking for:

• Minimum 2–3 years of experience working with key clients (B2B and/or B2C) and strong confidence in this area.
• Experience in planning and delivering meetings and events aimed directly at clients.
• Willingness to work flexible hours (including weekends) and undertake multi-day business trips, including international travel.
• A genuine passion for sport and an active lifestyle, with the ability to inspire others and use it to build client relationships.
• Exceptional composure and professionalism, with the ability to maintain class and courtesy even in face-to-face interactions with the most demanding clients.
• Native Polish speaker with a good command of English (at least basic/communicative level).
• Excellent written communication skills, strong negotiation abilities, and a talent for building lasting relationships with diverse partners.
• Open, empathetic, and enthusiastic attitude, combined with a proactive approach to tasks.
• Ability to work independently to achieve results while maintaining strong collaboration and alignment with the team.

Desired but not Essential:

• Minimum 1-2 years of experience in online gambling;
• Strong presentation and public speaking skills;
• Familiarity with CRM tools or customer success platforms