Reporting directly to the School Business Operations Manager (BOM), The Operations Coordinator (Hourly) plays a crucial role in providing essential support to the School Business Operations Manager (BOM) and contributing to a positive and well-organized school environment. The Operations Coordinator will be based within one of our schools and will be responsible for a variety of tasks that support the daily operations, ensuring our scholars and staff have the resources and environment they need to succeed. This is an excellent opportunity for a detail-oriented and proactive individual to contribute to a mission-driven organization on an hourly basis.

About the Role

• Basic Office Support:

• Greet and check-in visitors following school security protocols, ensuring all guests are properly signed in and receive visitor badges.
• Coordinate with teachers and staff to deliver requested supplies from the main office to classrooms or workrooms as needed.
• Monitor and restock frequently used office supplies, such as paper, pens, and forms (i.e. MAFs), to maintain a functional work environment.
• Assist with digital filing and organizing important documents, ensuring that records are easily accessible and kept in the proper locations.

• Supporting Attendance Tracking:

• Assist with daily attendance processes, ensuring accurate record-keeping and reporting as directed by the BOM.
• Ensure arrival is set up each day (i.e.: stanchions, CAASS machines in place).
• Support at arrival by monitoring our CAASS scholar attendance scan-in system and escalating issues as needed.

• Assisting with Technology, Supply, and Inventory Management:

• Check supply levels in the Teacher Work Room (TWR) daily and restock essential items (e.g., paper, pens, markers, snacks) to ensure teachers have the materials needed.
• Carry and deliver scholar snacks throughout the school building as scheduled.
• Monitor and document inventory levels regularly, noting when supplies are running low and informing the BOM to reorder as needed.
• Respond promptly to teacher requests for specific supplies
• Troubleshoot basic scholar Chromebook issues and understand the system for distributing new technology, escalating more complex issues to the BOM or IT support.

• Facilities Support:

• Conduct routine facility checks of the school building as directed by the BOM.
• Ensure rapid acknowledgment of facilities slackbot issues and escalate them to the appropriate personnel (BOM or facilities team) according to established protocols.
• Walk through hallways, classrooms, restrooms, and common areas, ensuring they are clean, safe, and free of hazards.

• General Support During Arrival & Dismissal:

• Serve as extra support by being present and observant during arrival and dismissal times, while adhering to the guideline of not assuming any leadership and/or scholar management responsibilities.
• Aid in recording tardy arrivals or early dismissals, ensuring that accurate records are kept and communicating any issues to the BOM.
• Direct students, families, and staff to designated areas, helping manage foot traffic to keep arrival and dismissal processes efficient.

Qualifications

• 0-2 years of professional experience in an administrative or support role preferred.
• High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
• Adaptable and flexible to a fast-paced environment.
• Positive and proactive attitude with a strong work ethic.
• Strong organizational skills and attention to detail.
• Ability to follow instructions and complete tasks efficiently.
• Basic computer skills and comfort with technology.
• Good verbal communication skills.
• Ability to work independently and as part of a team.
• Eagerness to learn and contribute to the smooth operation of the school.

Success Academy’s commitment to our scholars goes beyond delivering high-quality instruction. Our ability to support our scholars and families is dependent on our school operations team working tirelessly to support our day to day operations ensuring a high level of aesthetics, safety, and communications. 

With our rapid growth and commitment to operational excellence, Success Academy Charter Schools is seeking innovative School Business Operations Managers to join our School Operations Management team who understand that the foundation of great schooling starts with ensuring each of our schools are immaculate, joyful environments that promote learning. 

As the sole leader of operations within a specific Success Academy school, reporting to the Principal and Regional Operations Manager, our School Business Operations Managers serve as core members of the leadership team ensuring high levels of operational excellence every day, overseeing daily operations and managing a dynamic team of professionals to provide our scholars with an unparalleled educational experience. 

At Success Academy, we invest in talent development, supporting our staff to grow in their careers and expand their impact in service of our school communities and dual mission. As such, we require a 2-year commitment for all School Business Operations Manager candidates.

In this role, you will provide:

•  Management and Leadership: Managing a team of school operations professionals in overseeing all logistics for school-wide events, family communications, scholar information collection, purchasing, building partner relationships, technology, and inventory management; 

• System Creation and Management: Advocating for all policies, procedures, and communications across the school community to drive scholar outcomes;

• Financial Management: Managing the daily financial and business activities of the school, including budget creation, forecasting, reconciliation and record-keeping;

• Daily Operational Excellence: Ensuring operational excellence and high level of detail in all areas of operations, from scholar safety and health to school aesthetics; and

• Family Engagement and Advocacy: Establishing and maintaining successful relationships within all members of the school and building partners to drive the goals of our school community and dual mission.

We invite you to apply if:

• You have 3-5 years of professional work experience, bachelor's degree preferred.

• You are an inspiring leader who continually pushes themselves and others to higher levels of achievement;

• You have experience managing teams to develop and implement systems and processes to increase effectiveness and efficiency;

• You have demonstrated the ability to indirectly manage and influence other stakeholders to achieve outcomes;

• You have an incredibly high bar and attention to detail, and can manage their school and team to reflect the same.

• You deeply embed yourself into the community of the school, ensuring strong relationships, high engagement, and great operational results; 

• You have a belief in what is possible and use data to drive toward outcomes despite changing circumstances;

• You possess strong project management and prioritization skills and excellent follow through;

• You are a resourceful problem-solver who proactively shares best practices that drive our operational excellence; and

• You have a growth mindset, grit, humility, and a willingness to ‘roll up your sleeves’.