Client Success Manager (CSM) - Storage Division (Future Openings)

Storable’s Client Success Team plays a vital role in ensuring our clients achieve measurable business success with our self-storage solutions. As a Client Success Manager (CSM), Senior Client Success Manager (Sr. CSM), or Principal Client Success Manager (Principal CSM) within our Storage division, your level of responsibility and client engagement will scale with experience. Whether managing mid-market clients, high-value accounts, or enterprise relationships, you will drive adoption, mitigate risks, identify growth opportunities, and foster long-term retention.

Role Distinctions

• Client Success Manager (CSM): Manages a portfolio of standard to mid-market clients, focusing on adoption, retention, and growth.
• Senior Client Success Manager (Sr. CSM): Manages high-value or complex accounts, providing strategic guidance, leading business reviews, and mentoring junior CSMs.
• Principal Client Success Manager (Principal CSM): Oversees Storable’s largest and most strategic accounts, acting as a trusted advisor to executive stakeholders while influencing internal strategies and mentoring senior team members.

Primary Responsibilities

All Levels:

• Own client relationships within the self-storage industry, acting as a strategic advisor to drive adoption and expansion.
• Conduct Business Reviews to reinforce the ROI of Storable’s solutions and align on future strategies.
• Identify upsell and cross-sell opportunities based on business objectives and product fit.
• Monitor key client metrics, proactively addressing risks and implementing engagement strategies to improve retention.
• Serve as a subject matter expert (SME) on self-storage industry trends and best practices.
• Act as a liaison between clients and internal teams (Product, Engineering, Marketing) to advocate for feature enhancements.
• Utilize Client Success platforms (e.g., Vitally, Gong) and CRM tools to track engagement and develop data-driven recommendations.

Additional Responsibilities by Level

Client Success Manager (CSM)

• Manage a portfolio of standard to mid-market clients.
• Drive day-to-day adoption and engagement of Storable’s solutions.
• Focus on proactive problem-solving and retention strategies.
• Collaborate with internal teams to enhance the client experience.

Senior Client Success Manager (Sr. CSM)

• Manage high-value or complex accounts, acting as a trusted advisor.
• Lead high-impact Executive Business Reviews, providing strategic insights and ROI assessments.
• Develop tailored success strategies that drive client expansion and operational efficiency.
• Mentor junior CSMs, sharing best practices and assisting in complex account situations.
• Partner with leadership on process improvements and contribute to evolving Storable’s Client Success methodology.

Principal Client Success Manager (Principal CSM)

• Oversee Storable’s largest and most complex clients, ensuring they achieve long-term business success and maximum ROI.
• Serve as a trusted executive advisor, influencing client leadership teams on operational strategies and technology adoption.
• Lead enterprise-level engagements, such as high-stakes business reviews and strategic planning discussions.
• Drive customer success innovation, collaborating with leadership to enhance engagement models and best practices.
• Mentor and coach senior and mid-level CSMs, fostering a culture of excellence.
• Represent Storable as an industry thought leader, participating in events, panels, and customer advisory boards.

Required Skills & Experience

For All Levels:

• Strong relationship management and proactive engagement skills.
• Experience with Client Success platforms (e.g., Vitally, Gong) and CRM tools.
• Excellent communication and presentation skills, with the ability to lead discussions with key stakeholders.
• Ability to analyze client data, identify trends, and develop strategic action plans.
• Strong problem-solving mindset, with experience in consultative selling and business reviews.

Additional Requirements by Level

Client Success Manager (CSM)

• 2-4 years of experience in Client Success, Account Management, or a related role in SaaS or self-storage.
• Experience in managing mid-market client relationships.
• Strong organizational skills and ability to manage multiple accounts.

Senior Client Success Manager (Sr. CSM)

• 5+ years of experience in Client Success, Account Management, or a related role in the storage or SaaS industries.
• Proven success in delivering measurable business impact through strategic client relationships.
• Strong executive communication and presentation skills.
• Experience in mentoring and developing junior team members.

Principal Client Success Manager (Principal CSM)

• 10+ years of experience in enterprise-level Client Success or Strategic Account Management.
• Expertise in managing executive relationships and leading business transformation initiatives.
• Strong analytical skills, with the ability to interpret complex customer data and develop actionable insights.
• Experience in customer success innovation (automation, AI-driven engagement, predictive analytics).
• Proven ability to scale Client Success operations and contribute to company-wide strategies.

Preferred Skills & Experience

• Experience leading client success initiatives, such as retention programs, expansion planning, or customer advocacy.
• Deep expertise in the self-storage industry, including key metrics and operational challenges.
• Background in change management and business consulting for technology adoption.
• Willingness to travel as needed for client engagements and industry events.

*This is an evergreen opening: all applicants will be reviewed and contacted based on the availability of headcount for each of these openings

All applicants must be currently authorized to work in the United States on a full-time basis.

Storable is a fully distributed company, but is currently only registered for employment in certain states. To be eligible for employment, you must reside in the following states: AL, AZ, CA, CO, CT, FL, GA, ID, IA, IL, IN, KS, KY, LA, MA, MD, MI, MN, MO, MS, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WY

About Us:

At Storable, we’re redefining property management for specialty real estate. Tailored for the self-storage, marine, and RV & camping industries, we seamlessly integrate management software with marketplace listings, websites, CRM, insurance, payments and more. Dedicated to empowering owners and operators, Storable helps you win more every day. Explore our platform solutions at www.storable.com. 

At the heart of Storable is our “Be More” culture, which reflects our commitment to delivering exceptional value to our customers and fostering the personal and professional growth of our employees. We strive to empower our team and our customers to achieve and be more than ever before.

Benefits and Perks: 

• Generous health coverage for you and your family, including fully paid short- and long-term disability coverage and two-times base salary life insurance.
• 401(k) match after 60 days, 100% vested after 1 year.
• Employer contribution to your HSA, plus an HRA to help offset your deductible.
• Instant access to flexible vacation. We trust you, so we have a ‘take what you need’ vacation policy.
• Be More – company rewards and recognition that add up and can be redeemed for personalized gifts and experiences! Storriors have been able to enroll in SCUBA certification classes, travel overseas, and redo their back patio, among many other things.
• 8 hours of Volunteer Time Off each year and the opportunity to get active in the community by joining one of our offsite volunteer and community service events.
• 8 hours of Rest, Relax, Recharge time to care for your mental health.
• Access a range of mental well-being resources for yourself and your dependents, including counseling services, stress management programs, and mindfulness workshops
• Fully paid parental leave: 12 and 6 weeks for primary and secondary caregivers, respectively.
• ’Paw’ternity Leave and Pet Bereavement - we understand that pets are a part of the family and have generous time-off policies, which honor that commitment.
• Caregiver Leave: four weeks of fully paid time away from work to care for aging dependents or family members, if needed.
• $50 monthly home data stipend, plus a home office sign-on bonus of $250.
• Fertility care support options to help in your journey towards parenthood.
• Access to financial experts to help you make informed decisions and achieve your financial goals.
• Direct Student Loan Payment Program, some qualifications and eligibility rules apply.

Storable is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Storable will provide reasonable accommodations for qualified individuals with disabilities.

Important Notice: To protect yourself from fraudulent activities, please consider the following: 

- Official Communication: All genuine communication from Storable will come from official email addresses, ending in “@storable.com.” Be cautious of any communication that doesn’t match this criteria.
- No Unsolicited Offers: We do not extend job offers without a formal interview process. If you receive an unsolicited job offer claiming to be from Storable or any of its representatives, it’s a red flag.
- Verification: If you’re uncertain about the legitimacy of any job offer or communication claiming to be from Storable, please contact our HR department directly at POps@storable.com for verification.

Your security and trust are paramount to us. If you suspect you’ve been contacted by someone falsely claiming to be from Storable or using our company's name for any dubious purpose, please immediately report the incident to POps@storable.com

Storable, the self-storage industry’s most powerful technology and integrated insurance platform is seeking a talented Commercial Insurance Representative for its commercial insurance agency operations.  In this role you will process the daily office operations for a commercial insurance agency focusing on serving the self-storage industry.  You will work closely with Sales, IT and Management to support and enhance the customer experience.  

Location: Remote | Required: Applied Epic Experience (Commercial Insurance)

Primary Responsibilities and Duties:

• Process applications, prepare quotes & proposals, issue policies, certificates, endorsements, billing, acord forms, policy changes to clients.
• Manage assigned book of business
• Gather necessary information to process insurance renewals and new business
• Assist with claim processing.
• Explain products, services, premiums, and answer questions from prospects and customers.
• Maintain product knowledge.
• Maintain the Applied EPIC Agency Management System records in an up-to-date manner.
• Handle premium financing, collecting policy premiums and processing to carriers.
• Identify and address the client’s needs and fill any coverage or policy gaps that are recognized.

Knowledge, Skills, and Abilities:

• Certificates, Licensees, Registration: Property & Casualty License; accreditations are desirable (CISR, CIC, CRM, CPIA…)
• Superior organizational skills
• Self-starter – ability to work independently
• Exceptional verbal communication skills
• Good familiarity with office software applications – G Suite knowledge is a plus; Microsoft Office, including Microsoft Excel
• Knowledge of common business structures
• Organizational skills, including maintaining statement of values   

Required: Experience with Applied Epic 

• Detail oriented
• Comfortable working in a fast-paced environment
• Dedicated to completing tasks in a timely manner
• Ability and desire to learn new things
• Commercial insurance experience - 3+ years experience required

All applicants must be currently authorized to work in the United States on a full-time basis.

Storable is a fully distributed company, but is currently only registered for employment in certain states. To be eligible for employment, you must reside in the following states:  AL, AZ, CA, CO, CT, FL, GA, ID, IL, IN, IA, KS, LA, MD, MA, MI, MN, MO, MS, NC, NE, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WY. 

About Us:

At Storable, we’re redefining property management for specialty real estate. Tailored for the self-storage, marine, and RV & camping industries, we seamlessly integrate management software with marketplace listings, websites, CRM, insurance, payments, and more. Dedicated to empowering owners and operators, Storable helps you win more every day. Explore our platform solutions at www.storable.com

At the heart of Storable is our “Win More” culture, which reflects our commitment to delivering exceptional value to our customers and fostering the personal and professional growth of our employees. As we continue to grow, we are embracing an AI-forward approach by thoughtfully integrating intelligent automation, advanced analytics, and data-driven insights into our platform and operations to help our customers and teams operate smarter, move faster, and win more than ever before.

Benefits and Perks: 

• Generous health coverage for you and your family, including fully paid short- and long-term disability coverage and two-times base salary life insurance.
• 401(k) match after 60 days, 100% vested after 1 year.
• Employer contribution to your HSA, plus an HRA to help offset your deductible.
• Instant access to flexible vacation. We trust you, so we have a ‘take what you need’ vacation policy.
• Be More – company rewards and recognition that add up and can be redeemed for personalized gifts and experiences! Storriors have been able to enroll in SCUBA certification classes, travel overseas, and redo their back patio, among many other things.
• 8 hours of Volunteer Time Off each year and the opportunity to get active in the community by joining one of our offsite volunteer and community service events.
• 8 hours of Rest, Relax, Recharge time to care for your mental health.
• Access a range of mental well-being resources for yourself and your dependents, including counseling services, stress management programs, and mindfulness workshops
• Fully paid parental leave: 12 and 6 weeks for primary and secondary caregivers, respectively.
• ’Paw’ternity Leave and Pet Bereavement - we understand that pets are a part of the family and have generous time-off policies, which honor that commitment.
• Caregiver Leave: four weeks of fully paid time away from work to care for aging dependents or family members, if needed.
• $50 monthly home data stipend, plus a home office sign-on bonus of $250.
• Fertility care support options to help in your journey towards parenthood.
• Access to financial experts to help you make informed decisions and achieve your financial goals.
• Direct Student Loan Payment Program, some qualifications and eligibility rules apply.

Storable is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Storable will provide reasonable accommodations for qualified individuals with disabilities.

Important Notice: To protect yourself from fraudulent activities, please consider the following: 

- Official Communication: All genuine communication from Storable will come from official email addresses, ending in “@storable.com.” Be cautious of any communication that doesn’t match this criteria.
- No Unsolicited Offers: We do not extend job offers without a formal interview process. If you receive an unsolicited job offer claiming to be from Storable or any of its representatives, it’s a red flag.
- Verification: If you’re uncertain about the legitimacy of any job offer or communication claiming to be from Storable, please contact our HR department directly at POps@storable.com for verification.

Your security and trust are paramount to us. If you suspect you’ve been contacted by someone falsely claiming to be from Storable or using our company's name for any dubious purpose, please immediately report the incident to POps@storable.com

Role Summary

The Director of P&C is a strategic leadership role responsible for overseeing commercial insurance operations for the Self-Storage, RV & Campground, and Marina industries. You will lead a high-performing team to manage complex risk portfolios, leveraging Applied Epic and Salesforce as the system of record to drive operational efficiency and data-driven decision-making. This role bridges the gap between traditional risk management and Storable’s industry-leading technology platform. Responsible for growing a portfolio of accounts and managing a sales and operations team.

Key Responsibilities

• Sales: Maintain client relationships and coordinate with sales and account management teams.
• Specialized Portfolio Management: Manage insurance programs tailored to the specific industries tied to the Storable technology platform.  
• Carrier & Broker Relations: Lead negotiations for high-value renewals and program expansions with top-rated P&C carriers, focusing on competitive pricing and comprehensive coverage for Storage, RV parks & Campground, and Marina operators.
• Risk Mitigation & Loss Control: Develop and implement targeted loss control strategies specifically for storage facilities, RV parks & campgrounds, and Marina ’s (e.g., fire, flood, and theft prevention). 
• Review contracts & agreements: understanding from a risk management perspective and advise customers on insurance requirements, indemnification, subrogation, hold harmless and awareness/assumption of risk, and identify any loss prevention recommendations to be established. 
• Operational Advocacy: Act as a senior advocate for clients during complex claims; coordinate with legal and IT teams to integrate insurance workflows into the Storable technology ecosystem.
• Strategic System Leadership: Oversee the optimization of Applied Epic for all P&C operations, ensuring accurate real-time data for policy administration, renewals, and claims.
• Program Design & Launch: Conceptualization, structural design, and implementation of new proprietary insurance programs and alternative risk transfer solutions.
• Captive Oversight: Manage the operational and financial performance of captive entities, including coordination with captive managers, actuaries.

Required Qualifications

• Experience: 7–10+ years of P&C insurance experience with a heavy focus on Commercial Lines and Property Portfolios; Prior experience in a leadership role for a commercial insurance agency is desirable. 
• Competency in risk mitigation, safety, and loss control for commercial insurance customers.
• Undergraduate degree or equivalent required
• Technical Expertise: Expert-level proficiency in Applied Epic is mandatory, including experience in workflow automation and reporting.
• Industry Knowledge: Commercial Insurance Lines knowledge for various industries.
• Licensing: Active P&C Producer License required. 
• Knowledge of fundamental risk management and loss control practices. 
• Knowledge of insurance policies, coverages, and insurance operations. 
• Understanding of property, liability, and workers’ compensation claims management processes. 
• Proficiency Google Suite and MS Office products: Outlook,Word, Excel, PowerPoint
• Professionalism, quality, accuracy, and customer service oriented
• Data Literacy: Ability to leverage Applied Epic data to identify book performance trends and underperforming segments.
• Strategic Negotiation: Proven track record of managing large-scale commercial renewals and carrier relationships.
• Leadership: Experience leading cross-functional teams (Sales, IT, and Underwriting) in a fast-paced technology-driven environment.
• Presentations: Ability to develop and deliver high level informative and professional presentations to small and large groups.

Nice to Have Qualifications

• Possessing advisory, consultative, or account management experience is a plus.
• ART: Alternative Risk Transfer experience in captives is a plus.
• Prior experience in Commercial Real Estate, Self-storage, RV & Campground, and Marina insurance markets a plus

Travel & Environment

• Travel: Industry conferences (SSA, Inside Self-Storage World Expo) and client consultations
• Environment: Remote, with the ability to collaborate across multiple time zones throughout United States

All applicants must be currently authorized to work in the United States on a full-time basis.

Storable is a fully distributed company, but is currently only registered for employment in certain states. To be eligible for employment, you must reside in the following states:  AL, AZ, CA, CO, CT, FL, GA, ID, IL, IN, IA, KS, LA, MD, MA, MI, MN, MO, MS, NC, NE, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WY. 

About Us:

At Storable, we’re redefining property management for specialty real estate. Tailored for the self-storage, marine, and RV & camping industries, we seamlessly integrate management software with marketplace listings, websites, CRM, insurance, payments, and more. Dedicated to empowering owners and operators, Storable helps you win more every day. Explore our platform solutions at www.storable.com

At the heart of Storable is our “Win More” culture, which reflects our commitment to delivering exceptional value to our customers and fostering the personal and professional growth of our employees. As we continue to grow, we are embracing an AI-forward approach by thoughtfully integrating intelligent automation, advanced analytics, and data-driven insights into our platform and operations to help our customers and teams operate smarter, move faster, and win more than ever before.

Benefits and Perks: 

• Generous health coverage for you and your family, including fully paid short- and long-term disability coverage and two-times base salary life insurance.
• 401(k) match after 60 days, 100% vested after 1 year.
• Employer contribution to your HSA, plus an HRA to help offset your deductible.
• Instant access to flexible vacation. We trust you, so we have a ‘take what you need’ vacation policy.
• Be More – company rewards and recognition that add up and can be redeemed for personalized gifts and experiences! Storriors have been able to enroll in SCUBA certification classes, travel overseas, and redo their back patio, among many other things.
• 8 hours of Volunteer Time Off each year and the opportunity to get active in the community by joining one of our offsite volunteer and community service events.
• 8 hours of Rest, Relax, Recharge time to care for your mental health.
• Access a range of mental well-being resources for yourself and your dependents, including counseling services, stress management programs, and mindfulness workshops
• Fully paid parental leave: 12 and 6 weeks for primary and secondary caregivers, respectively.
• ’Paw’ternity Leave and Pet Bereavement - we understand that pets are a part of the family and have generous time-off policies, which honor that commitment.
• Caregiver Leave: four weeks of fully paid time away from work to care for aging dependents or family members, if needed.
• $50 monthly home data stipend, plus a home office sign-on bonus of $250.
• Fertility care support options to help in your journey towards parenthood.
• Access to financial experts to help you make informed decisions and achieve your financial goals.
• Direct Student Loan Payment Program, some qualifications and eligibility rules apply.

Storable is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Storable will provide reasonable accommodations for qualified individuals with disabilities.

Important Notice: To protect yourself from fraudulent activities, please consider the following: 

- Official Communication: All genuine communication from Storable will come from official email addresses, ending in “@storable.com.” Be cautious of any communication that doesn’t match this criteria.
- No Unsolicited Offers: We do not extend job offers without a formal interview process. If you receive an unsolicited job offer claiming to be from Storable or any of its representatives, it’s a red flag.
- Verification: If you’re uncertain about the legitimacy of any job offer or communication claiming to be from Storable, please contact our HR department directly at POps@storable.com for verification.

Your security and trust are paramount to us. If you suspect you’ve been contacted by someone falsely claiming to be from Storable or using our company's name for any dubious purpose, please immediately report the incident to POps@storable.com

Director, Product Marketing Management

About Storable

At Storable, our aspiration is to remain the #1 technology platform serving the Storage, Marina, and RV/Campground industries. We deliver fully integrated solutions that combine facility management software, websites, marketing programs and services, payments, and deeply embedded tenant insurance—helping operators run smarter, more profitable businesses from a single platform.

As we continue to grow, with over 1,000 employees worldwide, we are seeking a Director of Product Marketing Management to shape how our products and solutions go to market. This role will sit within our Storage vertical, our largest and most strategically important business, and will report to the GM of Storage.

This leader will be responsible for building and scaling a best-in-class PMM function, partnering closely with Product, Sales, Customer Success, and Marketing to drive successful launches, strengthen competitive positioning, and accelerate growth. This role is equal parts strategic and hands-on, with a mandate to elevate PMM maturity, instill rigor, and serve as a trusted partner across the company.

Responsibilities

Go-to-Market Leadership

• Own the end-to-end GTM strategy for high-impact product launches, including positioning, value propositions, packaging, and pricing.
• Build and operationalize launch frameworks and playbooks that drive cross-functional alignment and accountability.
• Partner with GMs and Product leaders to define success metrics and track post-launch performance.

Messaging & Positioning

• Develop clear, differentiated positioning for products, vertical solutions, and the Storable brand across channels and audiences.
• Enable Sales and Customer Success with compelling battlecards, talk tracks, and content that drive conversion and retention.
• Own and evolve solutions-selling frameworks across verticals.

Market Intelligence

• Establish and lead a “Compete PMM” discipline to track competitive insights, win/loss trends, share of voice, and emerging threats.
• Translate insights into actionable strategies that support Sales and influence Product direction.
• Partner with Field Marketing and GMs to develop content for industry events, conferences, and customer engagements.
• Support executives and field leaders with messaging and presentations that reinforce category leadership.

AI Strategy, Execution, and Innovation

• Drive the integration of AI into PMM and GTM workflows to improve speed, quality, and decision-making across positioning, ICP segmentation, competitive intelligence, and pricing.
• Scale content and messaging while maintaining a clear, consistent, and differentiated narrative, operating as an “editor-in-chief” across launches, campaigns, and sales enablement.
• Optimize messaging and GTM performance through structured experimentation (A/B testing) and continuous analysis of performance data.
• Build and leverage feedback loops (Voice of Customer, win/loss insights, market signals) to refine positioning and ensure alignment with Product, Sales, and Marketing.

Team & Organizational Development

• Lead, mentor, and grow a team of Product Marketers aligned to verticals and centers of excellence.
• Establish clarity in roles and accountability (RACI) across launches, pricing updates, and cross-sell initiatives.
• Elevate PMM output quality, delivering crisp narratives, operator-friendly language, and executive-ready materials.

Cross-Functional Partnership

• Serve as the connective tissue between Product, Sales, Marketing, RevOps, and Finance.
• Align closely with GMs and Product leaders to ensure PMM strategy drives demand generation, retention, and expansion.
• Partner with Brand and Demand Generation teams to integrate PMM outputs across campaigns, web, events, and PR.

Qualifications

• 10+ years of experience in Product Marketing or related GTM roles, with at least 3 years in a leadership capacity.
• Proven track record of driving impactful product launches, building PMM functions, and partnering cross-functionally with Product and Sales.
• Deep experience in SaaS and B2B environments; vertical market experience is a plus.
• Strong ability to distill complex concepts into clear, compelling narratives and frameworks.
• Demonstrated leadership experience, including developing talent and driving team performance.
• Data-driven mindset with the ability to balance rigor and speed.
• Experience leveraging AI tools to improve GTM strategy, execution, and outcomes.
• Strong communication, collaboration, and stakeholder management skills.

What Success Looks Like

• Builds a scalable, high-impact PMM function that drives measurable business outcomes.
• Elevates messaging clarity, competitive positioning, and GTM execution across the organization.
• Successfully integrates AI into PMM workflows to improve efficiency and strategic impact.
• Establishes strong cross-functional alignment and becomes a trusted advisor to executive leadership.
  
  

All applicants must be currently authorized to work in the United States on a full-time basis.

Storable is a fully distributed company, but is currently only registered for employment in certain states. To be eligible for employment, you must reside in the following states:  AL, AZ, CA, CO, CT, FL, GA, ID, IL, IN, IA, KS, LA, MD, MA, MI, MN, MO, MS, NC, NE, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WY. 

About Us:

At Storable, we’re redefining property management for specialty real estate. Tailored for the self-storage, marine, and RV & camping industries, we seamlessly integrate management software with marketplace listings, websites, CRM, insurance, payments, and more. Dedicated to empowering owners and operators, Storable helps you win more every day. Explore our platform solutions at www.storable.com

At the heart of Storable is our “Win More” culture, which reflects our commitment to delivering exceptional value to our customers and fostering the personal and professional growth of our employees. As we continue to grow, we are embracing an AI-forward approach by thoughtfully integrating intelligent automation, advanced analytics, and data-driven insights into our platform and operations to help our customers and teams operate smarter, move faster, and win more than ever before.

Benefits and Perks: 

• Generous health coverage for you and your family, including fully paid short- and long-term disability coverage and two-times base salary life insurance.
• 401(k) match after 60 days, 100% vested after 1 year.
• Employer contribution to your HSA, plus an HRA to help offset your deductible.
• Instant access to flexible vacation. We trust you, so we have a ‘take what you need’ vacation policy.
• Be More – company rewards and recognition that add up and can be redeemed for personalized gifts and experiences! Storriors have been able to enroll in SCUBA certification classes, travel overseas, and redo their back patio, among many other things.
• 8 hours of Volunteer Time Off each year and the opportunity to get active in the community by joining one of our offsite volunteer and community service events.
• 8 hours of Rest, Relax, Recharge time to care for your mental health.
• Access a range of mental well-being resources for yourself and your dependents, including counseling services, stress management programs, and mindfulness workshops
• Fully paid parental leave: 12 and 6 weeks for primary and secondary caregivers, respectively.
• ’Paw’ternity Leave and Pet Bereavement - we understand that pets are a part of the family and have generous time-off policies, which honor that commitment.
• Caregiver Leave: four weeks of fully paid time away from work to care for aging dependents or family members, if needed.
• $50 monthly home data stipend, plus a home office sign-on bonus of $250.
• Fertility care support options to help in your journey towards parenthood.
• Access to financial experts to help you make informed decisions and achieve your financial goals.
• Direct Student Loan Payment Program, some qualifications and eligibility rules apply.

Storable is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Storable will provide reasonable accommodations for qualified individuals with disabilities.

Important Notice: To protect yourself from fraudulent activities, please consider the following: 

- Official Communication: All genuine communication from Storable will come from official email addresses, ending in “@storable.com.” Be cautious of any communication that doesn’t match this criteria.
- No Unsolicited Offers: We do not extend job offers without a formal interview process. If you receive an unsolicited job offer claiming to be from Storable or any of its representatives, it’s a red flag.
- Verification: If you’re uncertain about the legitimacy of any job offer or communication claiming to be from Storable, please contact our HR department directly at POps@storable.com for verification.

Your security and trust are paramount to us. If you suspect you’ve been contacted by someone falsely claiming to be from Storable or using our company's name for any dubious purpose, please immediately report the incident to POps@storable.com

Director, Demand Generation

Overview

The Director of Demand Generation will own the strategy, execution, and performance of Storable’s demand engine for the self-storage vertical. This role is responsible for driving qualified pipelines, improving funnel performance, and accelerating revenue growth across Storable’s Storage platform.

This leader will operate at both a strategic and operational level by developing scalable demand generation programs while aligning closely with Sales, Product Marketing, and Revenue Operations to ensure marketing efforts translate directly into revenue impact.

The Director will bring a strong growth mindset, deep experience building modern B2B SaaS demand engines, and a forward-looking perspective on the role of AI and data-driven marketing in accelerating customer acquisition and lifecycle engagement. This role will report to GM, Storage and serve as the primary owner of demand generation strategy for Storable’s self-storage solutions.

Key Responsibilities

Demand Generation Strategy & Market Leadership

• Own the strategy and performance of Storable’s demand generation engine for the self-storage vertical, driving qualified pipeline and revenue growth
• Build targeted demand generation programs tailored to the self-storage operator ecosystem, including independent operators, regional groups, and multi-location businesses
• Strengthen Storable’s brand presence and market leadership through integrated campaigns and industry engagement
• Maintain a deep understanding of the self-storage landscape, including customer pain points, competitor activity, and emerging market trends

Campaign Execution & Lifecycle Marketing

• Develop and execute multi-channel marketing programs across paid media, SEO, lifecycle marketing, digital campaigns, events, and partnerships
• Develop lifecycle marketing strategies that support new customer acquisition, product adoption, and cross-sell opportunities across Storable’s platform

Funnel Performance, Analytics & AI Innovation

• Improve funnel performance through continuous optimization of website conversion, landing pages, and digital buyer journeys
• Leverage marketing analytics and reporting to evaluate campaign performance, improve marketing ROI, and guide strategic decision making
• Identify opportunities to apply AI-powered marketing tools and predictive insights to improve campaign targeting, personalization, and demand capture

Cross-Functional GTM Alignment

• Partner closely with Sales leadership and Revenue Operations to align marketing initiatives with pipeline targets, sales priorities, and go-to-market strategy
• Partner with the Product organization to align product roadmaps with market-facing messaging, translating technical milestones into compelling demand generation narratives

Team Leadership & Industry Presence

• Lead and develop a high-performing demand generation team while fostering a culture of experimentation, accountability, and continuous improvement
• Own Storable’s strategic presence at trade shows and industry events, driving brand visibility, lead capture, and meaningful engagement with key operators and industry influencers

Required Competencies

• 8+ years of B2B marketing experience with a strong focus on demand generation, growth marketing, or pipeline development
• Proven success driving measurable pipeline growth in SaaS, enterprise technology, or subscription-based businesses
• Experience owning marketing-sourced or marketing-influenced pipeline targets and aligning marketing programs with revenue outcomes
• Strong expertise in digital demand generation including paid media, SEO, lifecycle marketing, email marketing, and events
• Experience implementing AI-powered marketing tools for campaign optimization, personalization, or predictive marketing analytics
• Experience partnering closely with Sales and Revenue Operations to optimize funnel performance and pipeline creation
• Strong analytical mindset with the ability to translate marketing data into actionable insights and strategic decisions
• Experience bridging the gap between product development and market-facing demand programs to ensure roadmap features translate into customer value.
• Experience managing and developing high-performing marketing teams
• Excellent communication and leadership skills with the ability to influence cross-functional teams and senior stakeholders

Preferred Competencies

• Experience marketing to SMB or mid-market operators within vertical SaaS industries
• Familiarity with the self-storage, property technology, or operational SaaS sectors
• Experience building lifecycle marketing or account-based marketing programs in a growth-stage SaaS company

All applicants must be currently authorized to work in the United States on a full-time basis.

Storable is a fully distributed company, but is currently only registered for employment in certain states. To be eligible for employment, you must reside in the following states:  AL, AZ, CA, CO, CT, FL, GA, ID, IL, IN, IA, KS, LA, MD, MA, MI, MN, MO, MS, NC, NE, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WY. 

About Us:

At Storable, we’re redefining property management for specialty real estate. Tailored for the self-storage, marine, and RV & camping industries, we seamlessly integrate management software with marketplace listings, websites, CRM, insurance, payments, and more. Dedicated to empowering owners and operators, Storable helps you win more every day. Explore our platform solutions at www.storable.com

At the heart of Storable is our “Win More” culture, which reflects our commitment to delivering exceptional value to our customers and fostering the personal and professional growth of our employees. As we continue to grow, we are embracing an AI-forward approach by thoughtfully integrating intelligent automation, advanced analytics, and data-driven insights into our platform and operations to help our customers and teams operate smarter, move faster, and win more than ever before.

Benefits and Perks: 

• Generous health coverage for you and your family, including fully paid short- and long-term disability coverage and two-times base salary life insurance.
• 401(k) match after 60 days, 100% vested after 1 year.
• Employer contribution to your HSA, plus an HRA to help offset your deductible.
• Instant access to flexible vacation. We trust you, so we have a ‘take what you need’ vacation policy.
• Be More – company rewards and recognition that add up and can be redeemed for personalized gifts and experiences! Storriors have been able to enroll in SCUBA certification classes, travel overseas, and redo their back patio, among many other things.
• 8 hours of Volunteer Time Off each year and the opportunity to get active in the community by joining one of our offsite volunteer and community service events.
• 8 hours of Rest, Relax, Recharge time to care for your mental health.
• Access a range of mental well-being resources for yourself and your dependents, including counseling services, stress management programs, and mindfulness workshops
• Fully paid parental leave: 12 and 6 weeks for primary and secondary caregivers, respectively.
• ’Paw’ternity Leave and Pet Bereavement - we understand that pets are a part of the family and have generous time-off policies, which honor that commitment.
• Caregiver Leave: four weeks of fully paid time away from work to care for aging dependents or family members, if needed.
• $50 monthly home data stipend, plus a home office sign-on bonus of $250.
• Fertility care support options to help in your journey towards parenthood.
• Access to financial experts to help you make informed decisions and achieve your financial goals.
• Direct Student Loan Payment Program, some qualifications and eligibility rules apply.

Storable is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Storable will provide reasonable accommodations for qualified individuals with disabilities.

Important Notice: To protect yourself from fraudulent activities, please consider the following: 

- Official Communication: All genuine communication from Storable will come from official email addresses, ending in “@storable.com.” Be cautious of any communication that doesn’t match this criteria.
- No Unsolicited Offers: We do not extend job offers without a formal interview process. If you receive an unsolicited job offer claiming to be from Storable or any of its representatives, it’s a red flag.
- Verification: If you’re uncertain about the legitimacy of any job offer or communication claiming to be from Storable, please contact our HR department directly at POps@storable.com for verification.

Your security and trust are paramount to us. If you suspect you’ve been contacted by someone falsely claiming to be from Storable or using our company's name for any dubious purpose, please immediately report the incident to POps@storable.com

The Account  Manager is responsible for the overall satisfaction, health, product usage, and retention of Storable’s Risk partners. This role focuses on proactively identifying and mitigating risk, strengthening long-term relationships, and driving adoption and performance across Storable’s risk products.

The ideal candidate has experience managing a portfolio of clients in a SaaS or storage-related environment and excels at building trusted partnerships that create predictable, long-term value.

What You’ll Do

• Build and maintain strong, long-term relationships with assigned partners
  
  
• Proactively identify, forecast, and manage account risk, including the development and execution of mitigation strategies
  
  
• Clearly communicate partner needs and risk mitigation requirements across internal teams
  
  
• Maintain a deep understanding of customers’ businesses, market dynamics, and competitive landscape, and surface meaningful insights to leadership
  
  
• Identify growth opportunities by analyzing product usage, performance trends, and partner needs
  
  
• Escalate at-risk accounts as needed and execute retention strategies to reinforce satisfaction and loyalty
  
  
• Lead and coordinate client conversations to drive adoption, performance, retention, and upsell opportunities
  
  
• Collaborate cross-functionally to ensure timely resolution of escalated issues and a seamless partner experience
  
  
• Leverage CRM and Client Success tools to track engagement, account health, and retention metrics
  
  

What You’ll Bring

• 3-5 years of experience in Client Success, Account Management, or a related role within SaaS or the self-storage industry
  
  
• Experience with consultative selling and identifying upsell and cross-sell opportunities
  
  
• Strong relationship management skills with a proactive, partner-first mindset
  
  
• Hands-on experience with Client Success platforms and CRM tools (e.g., Vitally, Gong)
  
  
• Highly organized, detail-oriented, and operationally disciplined
  
  
• Strong problem-solving skills with the ability to assess risk and develop proactive solutions
  
  
• Self-motivated with the ability to operate effectively in a fast-paced environment
  
  
• Adaptability to changing priorities, processes, and business needs
  
  
• Bachelor’s degree preferred
  
  
• Willingness to travel to client sites and industry events as needed
  
  
• Property & Casualty license, or willingness to obtain one

All applicants must be currently authorized to work in the United States on a full-time basis.

Storable is a fully distributed company, but is currently only registered for employment in certain states. To be eligible for employment, you must reside in the following states:  AL, AZ, CA, CO, CT, FL, GA, ID, IL, IN, IA, KS, LA, MD, MA, MI, MN, MO, MS, NC, NE, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WY. 

About Us:

At Storable, we’re redefining property management for specialty real estate. Tailored for the self-storage, marine, and RV & camping industries, we seamlessly integrate management software with marketplace listings, websites, CRM, insurance, payments and more. Dedicated to empowering owners and operators, Storable helps you win more every day. Explore our platform solutions at www.storable.com. 

At the heart of Storable is our “Win More” culture, which reflects our commitment to delivering exceptional value to our customers and fostering the personal and professional growth of our employees. We strive to empower our team and our customers to achieve and win more than ever before.

Benefits and Perks: 

• Generous health coverage for you and your family, including fully paid short- and long-term disability coverage and two-times base salary life insurance.
• 401(k) match after 60 days, 100% vested after 1 year.
• Employer contribution to your HSA, plus an HRA to help offset your deductible.
• Instant access to flexible vacation. We trust you, so we have a ‘take what you need’ vacation policy.
• Be More – company rewards and recognition that add up and can be redeemed for personalized gifts and experiences! Storriors have been able to enroll in SCUBA certification classes, travel overseas, and redo their back patio, among many other things.
• 8 hours of Volunteer Time Off each year and the opportunity to get active in the community by joining one of our offsite volunteer and community service events.
• 8 hours of Rest, Relax, Recharge time to care for your mental health.
• Access a range of mental well-being resources for yourself and your dependents, including counseling services, stress management programs, and mindfulness workshops
• Fully paid parental leave: 12 and 6 weeks for primary and secondary caregivers, respectively.
• ’Paw’ternity Leave and Pet Bereavement - we understand that pets are a part of the family and have generous time-off policies, which honor that commitment.
• Caregiver Leave: four weeks of fully paid time away from work to care for aging dependents or family members, if needed.
• $50 monthly home data stipend, plus a home office sign-on bonus of $250.
• Fertility care support options to help in your journey towards parenthood.
• Access to financial experts to help you make informed decisions and achieve your financial goals.
• Direct Student Loan Payment Program, some qualifications and eligibility rules apply.

Storable is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Storable will provide reasonable accommodations for qualified individuals with disabilities.

Important Notice: To protect yourself from fraudulent activities, please consider the following: 

- Official Communication: All genuine communication from Storable will come from official email addresses, ending in “@storable.com.” Be cautious of any communication that doesn’t match this criteria.
- No Unsolicited Offers: We do not extend job offers without a formal interview process. If you receive an unsolicited job offer claiming to be from Storable or any of its representatives, it’s a red flag.
- Verification: If you’re uncertain about the legitimacy of any job offer or communication claiming to be from Storable, please contact our HR department directly at POps@storable.com for verification.

Your security and trust are paramount to us. If you suspect you’ve been contacted by someone falsely claiming to be from Storable or using our company's name for any dubious purpose, please immediately report the incident to POps@storable.com

Location: Remote

Storable exists to help Storage, Marine and RV/Campground Operators run better businesses. We began our journey in the self-storage industry and have expanded into the Marine and RV/Campground industry working hard to achieve our vision of being the #1 tech brand in all verticals. We are looking to hire Sales Executives across three verticals with a specific skill set focused on solution-based selling and we are open to varying levels of experience. In this role, you will be using a defined sales process to identify prospects, book meetings, meet or demo, and close the deal. We value candidates who can quickly grasp new concepts, are open to change, and have a solid problem-solving mindset. Excellent communication and presentation skills are essential, as is a proven track record in revenue generation. We seek individuals with high coachability, self-starting capabilities, a strong work ethic, and a high energy level.

What You Will Do: 

• Prospect to generate opportunities, call for meetings, attend meetings, lead presentations and close the sale.
• Make presentations to groups with various objectives.
• Master the full sales cycle & sales processes.
• Communicate with leadership and other Sales Executives in specific sales techniques or processes.
• Demonstrates persistence, overcomes obstacles, and strives to improve skills and achieve goals.
• Document details of opportunities, meeting and follow ups.
• Foster strong relationships with the customer base.
• Become a leader in the space.
• Attend industry functions on occasion.
• Accurately forecast attainment on a weekly and monthly basis. 
• Support specific marketing programs, lead generation campaigns, and targeted sales activities.
• Stay abreast of industry and market trends by utilizing various research organizations, sales books, and collateral.

What You Will Need: 

• We are interested in speaking to individuals with varying levels of experience, we have a variety of needs and would love to talk
• New customer acquisition experience.
• Experience selling to all levels of management.
• Self-motivated and able to work at a fast pace.
• Have demonstrated success in relationship management.
• Tech-savvy with the ability to understand, interpret, and present solutions and data with a consultative approach.
• Quick grasp of new concepts, openness to change, and a proactive problem-solving attitude.
• Excellent communication and presentation skills, with the ability to actively listen for understanding and influence outcomes.
• Proven track record of providing excellent client service.
• High integrity, self-starter, strong work ethic, and a high level of energy.
• Is a compelling and articulate speaker in a variety of settings.