Stoke Space
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Product Enablement Lead – Boltline
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At Stoke, we believe a thriving space economy will enable a vibrant, sustainable, and equitable future here on Earth. That is why we’re building Nova, our fully and rapidly reusable launch vehicle. Designed for daily flight, Nova tackles the core challenges of space transportation by reducing cost, increasing availability, and improving reliability. By radically lowering launch costs and increasing flight cadence, we’re helping create a truly scalable space industry.
Our team is mission-driven, collaborative, and empowered to take ownership of their work. If you want to work alongside some of the most dedicated and talented people on Earth, we’d love to have you join us.
Description
Reusable launch systems are the key to seamlessly connecting Earth and space. The Product Enablement Lead for Boltline is responsible for helping customers successfully learn, adopt, and implement the Boltline platform within their engineering and manufacturing environments. This role translates complex product capabilities into clear documentation, tutorials, and training materials that enable users to confidently use Boltline. You will create structured workflows and best practices that show organizations how to implement engineering and manufacturing processes using the platform.
You will also gather structured feedback from users and customers, organize feature requests and usability insights, and help the product team prioritize improvements that make Boltline more powerful and easier to adopt.
You must be ready to stay focused, move fast, self-direct, and learn on the fly.
Responsibilities
- Develop and maintain comprehensive Boltline product documentation, including how‑to guides, feature explanations, and implementation resources
- Create customer education materials such as tutorials, onboarding guides, workflow walkthroughs, and example engineering/manufacturing use cases
- Design and deliver Boltline training sessions for customers, including virtual sessions and on‑site workshops
- Translate engineering and manufacturing workflows (BOM management, traceability, configuration management, production processes) into clear product usage guidance
- Partner closely with Boltline Product, Engineering, and Customer Success teams to ensure documentation accurately reflects product capabilities
- Collect, organize, and analyze customer feedback, feature requests, and usability insights from Boltline users
- Structure and prioritize feedback from customers and internal teams to inform the Boltline product roadmap
- Own and maintain the Boltline knowledge base and ensure documentation remains accurate as the product evolves
Qualifications
- Experience producing high-quality technical documentation, tutorials, or knowledge base content for software products
- Experience implementing or working with engineering or manufacturing processes such as product lifecycle management, BOM management, production workflows, or traceability systems
- Strong ability to translate complex technical systems into clear, structured explanations for users
- Experience gathering, organizing, and synthesizing customer feedback into actionable insights
- Excellent written and verbal communication skills, including the ability to deliver training sessions or workshops
- Ability to work cross-functionally with product managers, engineers, and customer-facing teams
Preferred Qualifications
- Experience working as part of a software product development organization
- Background in manufacturing, aerospace, industrial engineering, or hardware product development environments
- Experience creating implementation playbooks or workflow guides for complex technical products
- Familiarity with modern documentation platforms, knowledge bases, or developer documentation tools
- Experience supporting enterprise software customers or technical SaaS products
Benefits
- Equity – We know that our employees are the reason we succeed. To give everyone a stake in our future, we are pleased to offer equity in the form of stock options to all regular, full-time employees.
- Comprehensive benefits program including subsidized medical, dental, and vision insurance
- Company-paid life and disability insurance
- 401(k) plan with employer match
- 4 weeks’ Paid Time Off
- Holidays – 10 days (including an end-of-year closure)
- Paid Family/Parental Leave
- On-site gym or monthly wellness stipend (depending on location)
- Dog friendly offices!
Compensation
Base Salary Range: $110,985 - $195,825
Our job posts are intentionally written to attract a wide variety of experience levels, and we make decisions about the right fit on a per-candidate basis.
Your actual level and base salary will be decided based on your specific experience and skill level.
#LI-CP1
ITAR Requirements
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.
Equal Opportunity
The Company is an Equal Opportunity Employer, including with respect to disability and veteran status. It is committed to compliance with all equal opportunity laws, including the Immigration and Nationality Act (INA) and Title VII. It does not discriminate on the basis of nationality, race, citizenship, immigration status, or any other protected class when it comes to employment practices, including hiring.
Employment at the Company is contingent upon satisfactory completion of reference and background checks, and on your ability to prove your identity and authorization to work in the U.S. for the Company. Employees must comply with the United States Citizenship and Immigration Services employment verification requirements, and, therefore, they must complete an Employment Eligibility Verification Form I-9 at the start of employment and re-verify authorization to work periodically.
Separate from this I-9 process, this position entails access to certain technology and technical data that is restricted under U.S. export control laws and regulations. Employment or continued employment may be conditioned on your legal authorization to work with or have access to export control materials as necessary to perform your job.
Candidate Rights & Accommodations
If you require a reasonable accommodation to complete the application or participate in the interview process, please contact careers@stokespace.com. Requests will be handled in accordance with applicable laws. Please do not include medical or other confidential information in your initial request.
For more information about your rights, please refer to the "Know Your Rights" notice here.
E-Verify
Stoke Space uses E-Verify to confirm the identity and employment eligibility of all new hires.
Ready to apply?
Apply to Stoke Space
Sales Engineer - Boltline
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At Stoke, we believe a thriving space economy will enable a vibrant, sustainable, and equitable future here on Earth. That is why we’re building Nova, our fully and rapidly reusable launch vehicle. Designed for daily flight, Nova tackles the core challenges of space transportation by reducing cost, increasing availability, and improving reliability. By radically lowering launch costs and increasing flight cadence, we’re helping create a truly scalable space industry.
Our team is mission-driven, collaborative, and empowered to take ownership of their work. If you want to work alongside some of the most dedicated and talented people on Earth, we’d love to have you join us.
Description
Boltline is a cloud-based platform built for complex hardware engineering and manufacturing. Designed by rocket scientists, it helps teams move fast with real-time inventory tracking, parts and process traceability, automated workflows, and seamless collaboration. Purpose-built for dynamic environments, Boltline supports everything from prototyping to production, all while staying ITAR compliant and fully integrated.
Responsibilities
Boltline team is all-in to help our customers build amazing hardware. Our Software Sales Engineer will develop new sales opportunities with the team’s support.
- Provide consultative, technical sales expertise to prospective Boltline buyers, that creates confidence for Boltline Customers
- Qualify leads based on industry, hardware development scenarios, and organizational culture (not everyone should be a Boltline buyer, and that’s ok)
- Own and elevate the end-to-end demo experience, refining existing materials to captivate prospects from first touch to trial, tailored for global hardware innovators
- Represent Stoke’s own hardware development methodologies, practices, and milestones to help customer adoption
- Track sales blockers, software roadmap priorities, feature requests, and competitive tools
- Maintain trusted advisor continuity with customers throughout contract agreements
- Drive new customer acquisition and sales of new Boltline modules to existing customers, collaborating with CSMs to ensure seamless transitions while focusing on winning new deals
Qualifications
Heads up – this job needs you to love hardware! Ideally, you’ve been involved in the development, rollout, or sales of new hardware or related technologies.
- 4-8 years professional background working with complex hardware such as introducing new mechanical, electronic, scientific, or related software products
- 3+ years of B2B commercial team experience driving sales of advanced technology solutions: 6 or 7 figure annual deals
- History of winning contracts with engineering and manufacturing decisionmakers
- Thorough understanding of startups, small and midsize businesses (2-2000 employees) and their organizational traits that encourage (or discourage) change
- Experience as a customer, vendor, consultant, or implementer for one or more of: CAD, PLM, MES, ERP, and/or SCM systems (with your interest in killing the three letter acronyms!)
- Preferred industry experience includes Aerospace, Defense, Climate Tech, AEC, Energy, Robotics, or other hardware-centric markets that require constant learning
- Skill to communicate with a range of audiences, from groups of engineering students through founders of new space companies in the US, EU, and Japan
- Ability to travel up to 30% per year
Preferred Qualifications
Our customers want our perspective and often our provocation. The ideal Sales Engineer is a change agent with our customers and partners, helping them self-deploy Boltline.
- 5+ years of experience in sales, marketing, and/or business development
- BS or MS with an engineering, manufacturing, or operational concentration
- Project management experience, background with Atlassian tools, Trello, Office or other general-purpose software (and you know the good and the bad)
- A network within innovative engineering communities, social channels, previous customers or peers, connections to makers or inventors
- Shop floor experience, familiarity with machine tools, additive manufacturing, and/or work centers and procedures in the US or Europe
- Understanding of dual-use technologies and relevant standards (e.g. ITAR controls)
Benefits
- Equity – We know that our employees are the reason we succeed. To give everyone a stake in our future, we are pleased to offer equity in the form of stock options to all regular, full-time employees.
- Comprehensive benefits program including subsidized medical, dental, and vision insurance
- Company-paid life and disability insurance
- 401(k) plan with employer match
- 4 weeks’ Paid Time Off
- Holidays – 10 days (including an end-of-year closure)
- Paid Family/Parental Leave
- On-site gym or monthly wellness stipend (depending on location)
- Dog friendly offices!
Compensation
Target Levels:
- Level 2 Range: $110,985 - $150,150
- Level 3 Range: $130,620 - $195,825
Our job posts are intentionally written to attract a wide variety of experience levels, and we make decisions about the right fit on a per-candidate basis.
Your actual level and base salary will be decided based on your specific experience and skill level.
#LI-CP1
ITAR Requirements
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.
Equal Opportunity
The Company is an Equal Opportunity Employer, including with respect to disability and veteran status. It is committed to compliance with all equal opportunity laws, including the Immigration and Nationality Act (INA) and Title VII. It does not discriminate on the basis of nationality, race, citizenship, immigration status, or any other protected class when it comes to employment practices, including hiring.
Employment at the Company is contingent upon satisfactory completion of reference and background checks, and on your ability to prove your identity and authorization to work in the U.S. for the Company. Employees must comply with the United States Citizenship and Immigration Services employment verification requirements, and, therefore, they must complete an Employment Eligibility Verification Form I-9 at the start of employment and re-verify authorization to work periodically.
Separate from this I-9 process, this position entails access to certain technology and technical data that is restricted under U.S. export control laws and regulations. Employment or continued employment may be conditioned on your legal authorization to work with or have access to export control materials as necessary to perform your job.
Candidate Rights & Accommodations
If you require a reasonable accommodation to complete the application or participate in the interview process, please contact careers@stokespace.com. Requests will be handled in accordance with applicable laws. Please do not include medical or other confidential information in your initial request.
For more information about your rights, please refer to the "Know Your Rights" notice here.
E-Verify
Stoke Space uses E-Verify to confirm the identity and employment eligibility of all new hires.
Ready to apply?
Apply to Stoke Space
Customer Solutions Manager
Share this job
At Stoke, we believe a thriving space economy will enable a vibrant, sustainable, and equitable future here on Earth. That is why we’re building Nova, our fully and rapidly reusable launch vehicle. Designed for daily flight, Nova tackles the core challenges of space transportation by reducing cost, increasing availability, and improving reliability. By radically lowering launch costs and increasing flight cadence, we’re helping create a truly scalable space industry.
Our team is mission-driven, collaborative, and empowered to take ownership of their work. If you want to work alongside some of the most dedicated and talented people on Earth, we’d love to have you join us.
Description
As a Customer Solutions Manager, you’ll lead the charge in helping world's most innovative hardware engineers and manufacturers integrate, adopt, and scale with Boltline. You’ll serve as their strategic partner and advocate, driving onboarding excellence, adoption momentum, and long-term success while collaborating across teams to build scalable processes and tools that amplify customer impact.
Responsibilities
- Customer Enablement & Onboarding Leadership: Design and execute tailored onboarding programs, guiding customers through solution deployment and aligning technical implementation with their business objectives
- Adoption Engine Development: Build and optimize customer adoption frameworks, playbooks, and self-service resources to accelerate usage across engineering and manufacturing teams and demonstrate measurable ROI
- Technical & Domain Expertise: Serve as a trusted advisor on manufacturing data flows, engineering workflows, and systems integration with deep product mastery
- Customer Partnership & Advocacy: Cultivate executive-level relationships, ensure high satisfaction and retention, and position customers as references
- Scalability & Process Innovation: Develop repeatable tools, templates, and automation to support onboarding and adoption at scale; collaborate with product, engineering, and go-to-market teams to refine processes
- Feedback Loop & Risk Mitigation: Proactively surface customer insights to influence product roadmap; identify and resolve risks before they escalate
- Cross-functional Leadership: Partner with sales, support, product, and engineering (often across time zones) to deliver seamless customer outcomes and internal alignment
Qualifications
- 5-10+ years of experience in Hardware Manufacturing
- B2B SaaS (highly preferred) with at least 3 years in a customer-facing technical or solutions role (e.g., Solutions Engineering, Customer Success, Technical Account Management, Consulting, Product Management)
- Hands-on experience implementing or supporting complex systems such as MES, ERP, PLM, or similar
- Domain familiarity with aerospace, defense, energy, or hardware-intensive industries
- Exceptional communication, stakeholder management, and consultative skills, able to influence technical and executive audiences
- Strong process design and analytical thinking; comfortable building tools (e.g., dashboards, workflows, templates) for scalability
- Proven track record of building onboarding programs and adoption engines in engineering or manufacturing environments
- Ability and willingness to travel up to 30%
Benefits
- Equity – We know that our employees are the reason we succeed. To give everyone a stake in our future, we are pleased to offer equity in the form of stock options to all regular, full-time employees.
- Comprehensive benefits program including subsidized medical, dental, and vision insurance
- Company-paid life and disability insurance
- 401(k) plan with employer match
- 4 weeks’ Paid Time Off
- Holidays – 10 days (including an end-of-year closure)
- Paid Family/Parental Leave
- On-site gym or monthly wellness stipend (depending on location)
- Dog friendly offices!
Compensation
Base Salary Target: $120,000 – $165,000
This role is also eligible for additional variable compensation based on customer retention, adoption metrics, and team performance goals.
Our job posts are intentionally written to attract a wide variety of experience levels, and we make decisions about the right fit on a per-candidate basis.
Your actual level and base salary will be decided based on your specific experience and skill level.
#LI-CP1
ITAR Requirements
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.
Equal Opportunity
The Company is an Equal Opportunity Employer, including with respect to disability and veteran status. It is committed to compliance with all equal opportunity laws, including the Immigration and Nationality Act (INA) and Title VII. It does not discriminate on the basis of nationality, race, citizenship, immigration status, or any other protected class when it comes to employment practices, including hiring.
Employment at the Company is contingent upon satisfactory completion of reference and background checks, and on your ability to prove your identity and authorization to work in the U.S. for the Company. Employees must comply with the United States Citizenship and Immigration Services employment verification requirements, and, therefore, they must complete an Employment Eligibility Verification Form I-9 at the start of employment and re-verify authorization to work periodically.
Separate from this I-9 process, this position entails access to certain technology and technical data that is restricted under U.S. export control laws and regulations. Employment or continued employment may be conditioned on your legal authorization to work with or have access to export control materials as necessary to perform your job.
Candidate Rights & Accommodations
If you require a reasonable accommodation to complete the application or participate in the interview process, please contact careers@stokespace.com. Requests will be handled in accordance with applicable laws. Please do not include medical or other confidential information in your initial request.
For more information about your rights, please refer to the "Know Your Rights" notice here.
E-Verify
Stoke Space uses E-Verify to confirm the identity and employment eligibility of all new hires.
Ready to apply?
Apply to Stoke Space