The Role 

As a Senior Quality Engineer, you will play a pivotal role in elevating our quality practices. You will be an expert within our engineering organization, deeply understanding product and systems. This role will balance hands-on individual contributor responsibilities along with leading, influencing, and coaching your peers.

This senior individual contributor role is for someone who is passionate about seeing systems holistically, has a vision of quality, and is eager to drive and ensure the highest standards of quality and stability. You will leverage your deep understanding of the product and complex system integrations to guide and influence our development process.

Your role is not to manage a team, but to be a quality champion who partners directly with developers, helping them to see different aspects of their features, anticipate risk, and build more robust, scalable, and reliable software. At the core of this role is a strong focus on the customer experience; success means we’re solving customer problems and making our platform more intuitive and reliable.

What You Will Own 

• Own and drive end-to-end testing strategy for complex distributed systems, proactively identifying risks, integration challenges, and performance bottlenecks while establishing clear quality vision across the product.
• Implement quality-first processes that embed testing considerations early in the development lifecycle, collaborating with Product, Design, and Engineering teams from ideation through delivery.
• Provide quality focused input on testability, scalability, and reliability during ticket grooming and feature discussions, offering insights on product resilience and usability considerations while defining and championing product-focused quality standards and engineering best practices.
• Design and execute integration testing strategies and performance testing for distributed systems, with experience in service virtualization and ability to build pragmatic solutions using engineering principles
• Champion shift-left quality culture by mentoring developers on testing principles and TDD, clear acceptance criteria, early validation and fast feedback loops. Partner with teams to identify systemic quality challenges and create improvement plans
• Maintain data-driven quality management by implementing comprehensive metrics and KPIs to assess team maturity, track system health, and demonstrate measurable impact of quality initiatives across the product.
• Drive innovative quality engineering approaches, taking full accountability for successful execution and adoption across our product development teams.
• Ability to work with ambiguity, proactive in designing solutions based on data when non currently exists
  

Required Qualifications 

• 7+ years of progressive software engineering experience with deep focus on quality engineering in complex, distributed system environments.
• Proven track record as a senior software engineer with strong quality mindset and ability to influence technical direction through innovative, pragmatic approaches.
• Exceptional systems-thinking mindset toward quality challenges, with natural ability to see integration complexities, performance implications, and reliability concerns across the product.
• Outstanding engineering problem-solving skills with talent for creative approaches to quality challenges, root cause analysis of complex system behaviours, and innovative solutions that go beyond traditional testing.
• Excellent technical communication and collaboration skills to effectively guide and influence engineering peers through deep technical expertise and strategic quality insights.
• Genuine curiosity and passion for understanding product architecture, user experience flows, and business impact of engineering decisions.
• Strong programming skills with hands-on experience building and contributing to testing infrastructure and test automation frameworks using tools such as Playwright, Cypress, Selenium or similar.
• Deep experience designing performance and scalability testing strategies using engineering creativity to solve unique system challenges.
• Strong database and data architecture knowledge (SQL/NoSQL) for comprehensive system verification, test data management, and quality validation strategies across complex data flows
  

Reasons to join our Team

• Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years
• Full benefits including health care, paid time off, and others
• A supportive team environment with emphasis on learning and development opportunities
• Our Promise: You will learn, grow, and be appreciated for your impact and contributions.
• Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement.

Even if you don't have all of the Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you! 

The Role  

As a Senior UI/UX Designer – Data & Analytics at StarRez, you’ll own the design of complex, data‑rich experiences that support decision‑making for administrators and improve clarity and usability across our platform. 

You’ll work as a senior individual contributor within a cross‑functional product team: Design, Product, Engineering, bringing deep UI/UX expertise to your product area. While Product Management owns roadmap direction and prioritisation, you will play a critical role in informing decisions through research, design exploration, and user‑centred evidence, translating complexity into intuitive, accessible solutions. 

This role sits within a newly established team focused on analytics, dashboards, and reporting, where you’ll elevate usability, interaction design, and data visualisation quality across StarRez products. 

What You Will Own 

• Lead complex design initiatives from discovery through delivery, translating multi‑role, data‑heavy workflows into intuitive, scalable, and accessible experiences. 

• Conduct and contribute to continuous discovery activities, including customer interviews, usability testing, and concept validation, surfacing insights that inform product decisions and reduce delivery risk. 

• Partner with Product to support clear problem framing, hypotheses, and measures of success, using research, experimentation, and customer feedback to validate design decisions and iterate solutions. 

• Work iteratively, shipping improvements in stages and refining designs based on real‑world usage, feedback, and observed outcomes. 

• Elevate data visualisation quality across dashboards and reporting experiences, ensuring information is clear, meaningful, and usable for diverse audiences. 

• Strengthen the broader product experience by contributing to our design system and embedding accessibility best practices (WCAG 2.2 AA) in collaboration with Engineering. 

• Support stakeholder alignment through clear communication of UX decisions, improving usability and consistency through hands‑on critique, shared UI/UX patterns, and informal mentorship. 

• Actively leverage AI‑powered tools and workflows within the design practice to accelerate exploration, iteration, and problem‑solving.  

Required Qualifications 

• 5+ years of experience designing complex SaaS or B2B digital products. 

• Strong experience designing data‑rich interfaces, including dashboards, reporting tools, or complex operational systems.   

• Demonstrated experience contributing to measurable product or business impact through improved usability, efficiency, or user satisfaction. 

• Strong systems thinking and experience working across interconnected workflows or multi-role platforms. 

• Proficiency in interaction design, information architecture, and high-fidelity execution. 

• Experience leading discovery efforts and synthesizing insights into actionable product decisions. 

• Strong communication skills and the ability to articulate design rationale clearly to cross-functional stakeholders. 

• Experience partnering closely with Engineering to ensure high-quality implementation. 

• A strong sense of shared ownership, you care about outcomes, not just deliverables. 

• Ability to balance speed with rigor, making thoughtful decisions grounded in research, data, and sound judgment. 

 Preferred Qualifications  

• Experience working in scale-ups or growth-stage product environments. 

• Familiarity with accessibility standards, testing tools, and assistive technologies. 

• Exposure to AI-enabled workflows, automation, or design-to-development optimisation practices.  

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!  

Reasons to join our Team:  

StarRez is not just a workplace—it’s a place to belong, build, and grow.   

• A Culture That Lasts: Many of our team members have been with us for 20+ years—a testament to our people-first philosophy.   

• Global Impact, Local Ownership: Join a team that spans across Australia, the USA, the UK, and Canada, working on industry-leading solutions, while building the centre up from ground up.   

• Long-Term Vision: We’re not here for short-term gains. We invest in our people for the long haul, creating an environment where you can grow, lead, and thrive.   

• Innovation with Stability: Backed by Vista Equity Partners, we combine the agility of a scaling SaaS company with the stability of long-term industry leadership.   

• Z-Factor: We take pride in our culture of passion, care, and high performance. The Z-Factor defines how we support our teams, foster growth, and ensure that everyone at StarRez thrives.   

If you are excited about building game-changing products in a high-impact, collaborative environment—StarRez India is the place for you.   

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.  

Notice to external Recruiters and Recruitment Agencies:  

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.  

The Role 

You have an uncanny knack for problem solving and you have a sharp product mindset. Our Tech Leads are involved in all aspects of the software design process and create high-performing, scalable, and secure products. This is a hands-on technical role, with no people management responsibilities.

As the most senior technical person in your team, you’ll be hands-on in the solution and code, working alongside Product, Design, Quality, Platform, Security and your team to design solutions that power a new market-leading Analytics platform. You aren’t afraid to challenge the status quo and define solutions that sit outside of existing patterns, especially where reliability, security, and repeatability are critical to customer success.

In this role you will own the engineering foundations of StarRez’s Analytics & Reporting capabilities, leading the development of a new Analytics product and the implementation of a new cloud data warehouse. You will lead the build of the data model integration layer, including automated customer schema provisioning, user provisioning, and Single Sign-On (SSO) integration (SAML/OIDC) to deliver a seamless and secure customer experience. You will also uplift existing ad-hoc reporting and analytics tools, and assist with improving the StarRez database schema, working closely with Data Analysts, Engineers and Product Managers to align the platform to best practice and analytics readiness.

With deep knowledge of your domain and programming language, you not only understand how choices made in software design and architecture affect areas like performance, maintainability, testability, observability, and security, you teach and promote this knowledge to others within and across teams. You are hands-on and keep up to date with the latest .NET and web technologies.

Required Qualifications 

• Bachelor’s degree in Computer Science, Information Technology, or similar
• You have held a Technical Lead (or similar role) for at least 2 years
• You have worked to improve, modernise and decompose large codebases
• Demonstrated experience creating products and features from the ground up, and successfully taking them through to production
• Experience working on SaaS platforms at scale
• Demonstrated experience designing and building integration-heavy systems (APIs, automation, workflows) with a focus on reliability and security
• Experience implementing identity and access patterns, including SSO (SAML/OIDC), role/group mapping, and least-privilege access models
• Strong database fundamentals and practical SQL experience; comfortable designing safe schema changes and performance-minded data access patterns
• An inclination towards communication, inclusion, and visibility
• Deep knowledge of .NET ecosystem (framework 4.6+ / .NET 6+)
• Web technologies – C#, MVC, HTML, JavaScript, CSS etc
• Experience with testing frameworks in C#
• Azure SQL
• Git

Preferred Qualifications 

• Understanding of CI/CD pipelines and DevOps principles
• Proficiency with one or more public cloud providers such as Azure, AWS or GCP
• Experience building foundations for modern analytics/data platforms and cloud data warehouses (e.g., Snowflake, Azure Synapse, Microsoft Fabric)
• Experience with data pipeline tooling and patterns (e.g., Azure Data Factory, Snowflake Openflow, Fivetran, dbt, or similar tools)
• Familiarity with multi-tenant SaaS analytics patterns (tenant isolation, RBAC, auditability, and data access controls such as row-level security where applicable)
• Strong operational mindset: observability/monitoring, runbooks, incident response, and production support readiness for GA launches
• Accessibility & accessible UI development (WCAG/ARIA)

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!  

Reasons to join our Team:  

StarRez is not just a workplace—it’s a place to belong, build, and grow.   

• A Culture That Lasts: Many of our team members have been with us for 20+ years—a testament to our people-first philosophy.   

• Global Impact, Local Ownership: Join a team that spans across Australia, the USA, the UK, and Canada, working on industry-leading solutions, while building the centre up from ground up.   

• Long-Term Vision: We’re not here for short-term gains. We invest in our people for the long haul, creating an environment where you can grow, lead, and thrive.   

• Innovation with Stability: Backed by Vista Equity Partners, we combine the agility of a scaling SaaS company with the stability of long-term industry leadership.   

• Z-Factor: We take pride in our culture of passion, care, and high performance. The Z-Factor defines how we support our teams, foster growth, and ensure that everyone at StarRez thrives.   

If you are excited about building game-changing products in a high-impact, collaborative environment—StarRez India is the place for you.   

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.    

Notice to external Recruiters and Recruitment Agencies:  

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.  

StarRez operates globally across the USA, UK, Canada, and Australia. The India Center is a pivotal extension of our growth strategy, focusing on building world-class centers of excellence teams while fostering a seamless blend of StarRez’s core values with India’s dynamic talent ecosystem.   

The Role 

We are seeking a people first, delivery focused Engineering Manager to join our global team. As an Engineering Manager at StarRez, you are responsible for building and evolving team culture and practice to support high performing engineering teams. You have a knack for managing people and process, providing clarity and creating an environment where Engineers can do their best work. 

 
Working closely with Product Managers, Product Designers, Quality and your Engineering team in a hands-off capacity, you'll bring your strong technology, delivery management and people skills together to deliver high quality software solutions to our customers. 
As an enabler for your team, you are responsible for their day-to-day operations, managing the delivery of projects, and keeping your team focused on outcomes. 

What You Will Own 

• Utilizing your people leadership experience to support the continuous learning, up-skilling, and career growth of Software Engineers and Technical Leads. 

• Contributing to measurable, tangible improvements to Engineering productivity for your team by creating a culture of continuous improvement, focussed on the delivery of high-quality software to our customers. 

• Being part of the Engineering Leadership team and running, or contributing to, broader Engineering initiatives while supporting and advocating for other cross-cutting initiatives. 

• Owning and managing the resourcing and delivery plans of your team in collaboration with Product Managers, Designers, and Technical Leads. 

• Manage project planning, estimation, priorities, deadlines, and delivery of results while creating visibility of work for effective stakeholder management. 

• Lead the breakdown and refinement of work, ensuring clear requirements and deliverables. 

• Advocating for software engineers, help them remove obstacles, unlock their potential and improve their performance. 

• Conducting regular one-on-ones, identifying top performers and supporting their career growth while creating structure to uplift where required 

Required Qualifications 

• 4+ years managing cross functional agile software development teams
• 1+ years experience working on a SaaS platform 

Preferred Qualifications 

• Strong written and oral communication skills. 
• Strong organisational and time management skills with track record of timely and independent closure of tasks and action items.
• Strong practical knowledge of Engineering Process and Management
• Demonstrated success working directly on programs and/or research efforts.
• Proven track record of people management.
• An inclination towards communication, inclusion, and visibility. 

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!  

Reasons to join our Team:  

StarRez is not just a workplace—it’s a place to belong, build, and grow.   

• A Culture That Lasts: Many of our team members have been with us for 20+ years—a testament to our people-first philosophy.   

• Global Impact, Local Ownership: Join a team that spans across Australia, the USA, the UK, and Canada, working on industry-leading solutions, while building the centre up from ground up.   

• Long-Term Vision: We’re not here for short-term gains. We invest in our people for the long haul, creating an environment where you can grow, lead, and thrive.   

• Innovation with Stability: Backed by Vista Equity Partners, we combine the agility of a scaling SaaS company with the stability of long-term industry leadership.   

• Z-Factor: We take pride in our culture of passion, care, and high performance. The Z-Factor defines how we support our teams, foster growth, and ensure that everyone at StarRez thrives.   

If you are excited about building game-changing products in a high-impact, collaborative environment—StarRez India is the place for you.   

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.  

Notice to external Recruiters and Recruitment Agencies:  

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.  

StarRez operates globally across the USA, UK, Canada, and Australia. The India Center is a pivotal extension of our growth strategy, focusing on building world-class centers of excellence teams while fostering a seamless blend of StarRez’s core values with India’s dynamic talent ecosystem.   

The Role 

We are seeking a Senior Software Engineer to join our global team. As a Senior Software Engineer at StarRez, you have an uncanny knack for problem solving and you have a sharp product mindset. You will be involved in all aspects of the software design process and create high-performing, scalable, and secure products.â¯In addition, you will use your advanced knowledge to upskill and mentor junior engineers. 

What You Will Own 

• Development, maintenance and support of a C# ASP.NET application 

• Collaborate with engineers, product managers, designers and other stakeholders within Australia and internationally to meet customers’ needs 

• Contribute to code reviews and automated testing 

• Participate in daily stand-up and regular refinement and planning meetings as part of a team-based, agile/scrum environment 

• Work autonomously and pair up with team members when appropriate 

Required Qualifications 

• 6+ years of experience in software engineering 

• Bachelor's degree in Computer Science, Information Technology, or similar 

• Deep knowledge of .NET ecosystem (framework 4.6+ / .NET 6+) 

• Web technologies – C#, MVC, HTML, JavaScript, CSS etc 

• Experience with testing frameworks in C# 

• Azure SQL 

• Experience with software development tools and processes including Git, Visual Studio, Agile/Scrum, Jira 

• Experience working on SAAS platforms at scale 

• An inclination towards communication, inclusion, and visibility 

• Experience with coaching and uplifting other developers, and the confidence to challenge the status quo 

Preferred Qualifications 

• Strong organizational and communication abilities 

• Accessibility 

• Knowledge of containerisation technologies 

• Understanding of CI/CD pipelines and DevOps principles 

• Proficiency with one or more public cloud providers such as Azure, AWS or GCP 

• A test-driven approach to engineering 

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!  

Reasons to join our Team:  

StarRez is not just a workplace—it’s a place to belong, build, and grow.   

• A Culture That Lasts: Many of our team members have been with us for 20+ years—a testament to our people-first philosophy.   

• Global Impact, Local Ownership: Join a team that spans across Australia, the USA, the UK, and Canada, working on industry-leading solutions, while building the centre up from ground up.   

• Long-Term Vision: We’re not here for short-term gains. We invest in our people for the long haul, creating an environment where you can grow, lead, and thrive.   

• Innovation with Stability: Backed by Vista Equity Partners, we combine the agility of a scaling SaaS company with the stability of long-term industry leadership.   

• Z-Factor: We take pride in our culture of passion, care, and high performance. The Z-Factor defines how we support our teams, foster growth, and ensure that everyone at StarRez thrives.   

If you are excited about building game-changing products in a high-impact, collaborative environment—StarRez India is the place for you.   

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.  

Notice to external Recruiters and Recruitment Agencies:  

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.  

StarRez operates globally across the USA, UK, Canada, and Australia. The India Center is a pivotal extension of our growth strategy, focusing on building world-class centers of excellence teams while fostering a seamless blend of StarRez’s core values with India’s dynamic talent ecosystem.   

 The Role 

As a Principal Engineer at CollegePads, you will be the most senior technical leader within our team, tackling complex challenges across both technology and business domains. You will play a pivotal role in shaping our technical strategy and producing our Technology Roadmap. Your leadership will be crucial in coaching and guiding the organization to successful execution. You are adept at diving deep into varied domains, collaborating effectively with Platform, Security, Engineering, Product, and Quality teams to contribute meaningfully to solution design. Your exceptional communication skills will enable you to connect with developers at all levels, conveying complex ideas effectively. Above all, you are driven by the challenge of solving difficult problems within legacy systems and possess the collaborative skills to find optimal solutions. You can envision the bigger picture, establish a target state, and chart the course to get there, empowering others to contribute meaningfully along the way.

What You Will Own

• Develop and contribute to the technical strategy for the CollegePads product.
• Guide and lead your team in the execution of the technical roadmap.
• Identify, diagnose, and resolve major technical blockers to ensure project momentum.
• Establish and champion high standards for code quality, actively working to up-skill and enable fellow Engineers.
• Define clear goals and objectives for our systems and create comprehensive plans for their execution and evolution.
• Influence and spearhead design efforts for robust solutions that meet both operational and product needs, ensuring alignment with our overarching technical strategy.
• Review technical solutions proposed by various teams, providing constructive feedback and ensuring best practices.
• Provide expert guidance and mentorship on code reviews and help refine code review processes.
• Mentor, guide, and positively influence Technical Leads and Software Engineers, fostering their growth and development.
• Lead complex, cross-departmental projects and project teams from initial conception through to successful completion.
• Collaborate closely with Technical Leads to effectively communicate and embed technical strategy and direction across engineering teams.
• Tackle and solve intricate technical problems, thereby enabling our Engineering teams to deliver more effectively and efficiently.

Required Qualifications 

• A minimum of 15 years of software engineering experience, with a substantial portion dedicated to system architecture, design, and the development of Platforms, Data solutions, and distributed systems.
• Demonstrated expertise in modernizing and uplifting legacy systems, including a proven ability to quantify the commercial impact of these improvements.
• Exceptional ability to clearly and concisely communicate complex technical, architectural, and/or organizational problems, and to propose and drive thorough, iterative, and practical solutions.
• Demonstrable, deep expertise in architecting and developing solutions across diverse technology stack, including backend systems 

Preferred Qualifications 

• An advanced degree (e.g., Masterʼs or Ph.D.) in Computer Science, Engineering, or a closely related technical discipline.
• Advanced professional certifications in relevant areas, such as cloud architecture (e.g., AWS Certified Solutions Architect - Professional, Google Professional Cloud Architect, Azure Solutions Architect Expert) or enterprise architecture.
• Demonstrable deep expertise and thought leadership in a specific technical domain critical to CollegePads' strategic future (e.g., advanced data analytics and machine learning applications, scalable real-time communication platforms, cutting-edge front-end architectures for user engagement, or specific FinTech/PropTech innovations).
• Experience in driving significant technological innovation, potentially evidenced by patents, leading successful R&D initiatives, or introducing transformative technologies within an organization. Active participation in the broader tech community (e.g., open-source contributions, speaking at conferences, writing technical blogs).
• Proven experience in defining, evangelizing, and successfully implementing a long-term technical vision and strategy that has been adopted across a large engineering organization or a significant business unit.
• Experience with multi-cloud or hybrid-cloud environments, and managing the complexities associated with them

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!  

Reasons to join our Team: 

StarRez is not just a workplace—it’s a place to belong, build, and grow.   

• A Culture That Lasts: Many of our team members have been with us for 20+ years—a testament to our people-first philosophy.   

• Global Impact, Local Ownership: Join a team that spans across Australia, the USA, the UK, and Canada, working on industry-leading solutions, while building the centre up from ground up.   

• Long-Term Vision: We’re not here for short-term gains. We invest in our people for the long haul, creating an environment where you can grow, lead, and thrive.   

• Innovation with Stability: Backed by Vista Equity Partners, we combine the agility of a scaling SaaS company with the stability of long-term industry leadership.   

• Z-Factor: We take pride in our culture of passion, care, and high performance. The Z-Factor defines how we support our teams, foster growth, and ensure that everyone at StarRez thrives.   

If you are excited about building game-changing products in a high-impact, collaborative environment—StarRez India is the place for you.   

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.  

Notice to external Recruiters and Recruitment Agencies:  

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future. 

StarRez operates globally across the USA, UK, Canada, and Australia. The India Center is a pivotal extension of our growth strategy, focusing on building world-class centers of excellence teams while fostering a seamless blend of StarRez’s core values with India’s dynamic talent ecosystem.   

The Role 

As a Product Analytics Lead at StarRez, you will oversee impact measurement of our software across the customer and user lifecycle. Insights derived from this area of the business will be used to drive product strategy and the roadmap, enhance the customer experience and optimize business performance. This is a senior-level role that combines technical and data expertise, strategic thinking, and leadership to deliver actionable insights and influence decision-making across the organization. 

What You Will Own 

• Data Analysis: 
  
  • Analyze product usage data to uncover insights, trends, and opportunities for growth. 
  • Develop and maintain dashboards and reports to track key performance indicators (KPIs). 
  
  
• Stakeholder Collaboration: 
  
  • Analyze product usage data to uncover insights, trends, and opportunities for growth.
  • Develop and maintain dashboards and reports to track key performance indicators (KPIs).
  • Work closely with product managers, engineers, designers and broader cross functional stakeholders to identify data-driven opportunities.
  • Provide actionable insights to support product development and feature prioritization. 
    
    
• Customer Insights: 
  
  • Conduct behavioral analysis to understand user journeys and identify friction points.
  • Partner with user research teams to supplement qualitative findings with quantitative data. 
    
    
• Experimentation:
  
  • Design, execute, and analyze A/B tests to optimize features and improve user engagement.
  • Recommend changes based on test results to improve product outcomes. 
    
    
• Documentation: 
  
  • Document data analysis processes, insights, and recommendations for future reference. 
    
• Tool Ambassador 
  
  • Support the running of a Centre of Excellence for Pendo, our incumbent Product Analytics tool, in order to realise maximum value from this software
  • Stay across developments of its features and propose ways to leverage and integrate other internal data sources to Pendo to generate the highest impact data sets that can then be used to guide business decisions. 

Required Qualifications 

• 2–4 years of experience in product analytics, business intelligence, or a related field.
• Proficient in SQL for data extraction and manipulation. 
• Familiarity with data visualization tools like Pendo, Tableau, Looker, or Power BI. 
• Experience with analytics tools such as Google Analytics, Mixpanel, or Amplitude. 
• Basic understanding of statistical methods for data analysis (e.g., hypothesis testing). 
• Strong analytical mindset and attention to detail. 
• Ability to translate complex data into clear and actionable insights.
• Effective communication and presentation skills. 
• Bachelor’s degree in Data Science, Statistics, Business, or a related field.
• Hands-on experience with SaaS products is a plus. 

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!  

Reasons to join our Team: 

StarRez is not just a workplace—it’s a place to belong, build, and grow.   

• A Culture That Lasts: Many of our team members have been with us for 20+ years—a testament to our people-first philosophy.   

• Global Impact, Local Ownership: Join a team that spans across Australia, the USA, the UK, and Canada, working on industry-leading solutions, while building the centre up from ground up.   

• Long-Term Vision: We’re not here for short-term gains. We invest in our people for the long haul, creating an environment where you can grow, lead, and thrive.   

• Innovation with Stability: Backed by Vista Equity Partners, we combine the agility of a scaling SaaS company with the stability of long-term industry leadership.   

• Z-Factor: We take pride in our culture of passion, care, and high performance. The Z-Factor defines how we support our teams, foster growth, and ensure that everyone at StarRez thrives.   

If you are excited about building game-changing products in a high-impact, collaborative environment—StarRez India is the place for you.   

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.  

Notice to external Recruiters and Recruitment Agencies:  

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.  

StarRez operates globally across the USA, UK, Canada, and Australia. The India Center is a pivotal extension of our growth strategy, focusing on building world-class centers of excellence teams while fostering a seamless blend of StarRez’s core values with India’s dynamic talent ecosystem.   

 The Role 

We are seeking a Senior Software Engineer to join our global team. You have an uncanny knack for problem solving and you have a sharp product mindset. Our engineers are involved in all aspects of the software design process and create high-performing, scalable, and secure products. Working alongside Product, Design, Quality, Platform, Security and your team to design right-size solutions to build our Products. 

With deep knowledge of your domain and programming language, you not only understand how choices made in software design and its architecture affect areas like performance, memory management, maintainability and testability - you promote this knowledge to others within your team. You are hands-on and keep up to date with the latest technologies. 

Role Specifics 

• Work Location: Hyderabad, Telengana, IN 

• Travel: <5% [The percent of travel is an estimation, and it could vary up or down based on business needs throughout the year.] 

• Reporting Structure: Reports to Director, Engineering 

Application Deadline:  This role will accept applications on a rolling basis until filled. 

What You Will Own 

• Contribute to the ongoing development and maintenance of our PHP platform.
• Actively participate in the strategic migration to Node.js, TypeScript, and React, designing and developing robust, scalable systems using modern practices.
• Write clean, maintainable code following SOLID principles and appropriate design patterns
• Implement comprehensive testing strategies and participate in thorough code reviews
• Debug and triage production issues with system integrations
• Optimize code and infrastructure for performance, scalability, and security
• Collaborate with team members in an agile/scrum environment to deliver high-quality solutions

Required Qualifications 

• 3+ years of commercial experience building production-grade software applications
• Strong proficiency in PHP (Laravel/Symfony), Node.js, TypeScript, and React.
• Demonstrated mastery of SOLID principles, design patterns, and clean code practices
• Expert-level debugging and triaging skills across complex distributed systems
• Experience implementing and maintaining comprehensive test suites (unit, integration, E2E)
• Proven ability to optimize applications for performance, scalability, and security
• Experience with database design and optimization (MySQL, MongoDB)
• Proficiency with version control workflows preferably git and collaborative development processes
• Excellent problem-solving skills with analytical and systematic approach

Preferred Qualifications 

• Experience with NestJS and NextJS frameworks.
• Knowledge of containerization (Docker) and Kubernetes orchestration
• Familiarity with AWS or Azure cloud services and infrastructure
• Experience implementing CI/CD pipelines and DevOps automation
• Understanding of observability tools (Datadog APM, logging, monitoring)
• Experience integrating with third-party APIs and enterprise systems
• Familiarity with infrastructure as code (Terraform, CloudFormation)
• Experience with system performance profiling and optimization techniques
• Background in implementing scalable microservices architectures

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!  

Reasons to join our Team: 

StarRez is not just a workplace—it’s a place to belong, build, and grow.   

• A Culture That Lasts: Many of our team members have been with us for 20+ years—a testament to our people-first philosophy.   

• Global Impact, Local Ownership: Join a team that spans across Australia, the USA, the UK, and Canada, working on industry-leading solutions, while building the centre up from ground up.   

• Long-Term Vision: We’re not here for short-term gains. We invest in our people for the long haul, creating an environment where you can grow, lead, and thrive.   

• Innovation with Stability: Backed by Vista Equity Partners, we combine the agility of a scaling SaaS company with the stability of long-term industry leadership.   

• Z-Factor: We take pride in our culture of passion, care, and high performance. The Z-Factor defines how we support our teams, foster growth, and ensure that everyone at StarRez thrives.   

If you are excited about building game-changing products in a high-impact, collaborative environment—StarRez India is the place for you.   

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.  

Notice to external Recruiters and Recruitment Agencies:  

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.

StarRez operates globally across the USA, UK, Canada, and Australia. The India Center is a pivotal extension of our growth strategy, focusing on building world-class centers of excellence teams while fostering a seamless blend of StarRez’s core values with India’s dynamic talent ecosystem. 

The Role 

You have an uncanny knack for problem solving and you have a sharp product mindset. Our Tech Leads are involved in all aspects of the software design process and create high-performing, scalable, and secure products. This is a hands-on technical role, with no people management responsibilities.

As the most senior technical person in your team, you'll be hands-on in the solution and code, working alongside Product, Design, Quality, Platform, Security and your team to design right-size solutions to build our Products. You aren’t afraid to challenge the status quo and define solutions that sit outside of existing patterns.

With deep knowledge of your domain and programming language, you not only understand how choices made in software design and its architecture affect areas like performance, memory management, maintainability and testability - you teach and promote this knowledge to others within and across teams.You are hands-on and keep up to date with the latest .NET and web technologies. 

Required Qualifications 

• Bachelor's degree in Computer Science, Information Technology, or similar

• You have held a Technical Lead (or similar role) for at least 2 years

• You have worked to improve, modernise and decompose large codebases

• Demonstrated experience creating products and features from the ground up, and successfully taking them through to production

• Experience working on SAAS platforms at scale

• An inclination towards communication, inclusion, and visibility

• Deep knowledge of .NET ecosystem (framework 4.6+ / .NET 6+)

• Web technologies –⯠C#, MVC, HTML, JavaScript, CSS etc

• Experience with testing frameworks in C#

• Azure SQL

• Git

Preferred Qualifications 

• Accessibility

• Knowledge of containerisation technologies

• Understanding of CI/CD pipelines and DevOps principles

• Proficiency with one or more public cloud providers such as Azure, AWS or GCP

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!  

Reasons to join our Team:  

StarRez is not just a workplace—it’s a place to belong, build, and grow.   

• A Culture That Lasts: Many of our team members have been with us for 20+ years—a testament to our people-first philosophy.   

• Global Impact, Local Ownership: Join a team that spans across Australia, the USA, the UK, and Canada, working on industry-leading solutions, while building the centre up from ground up.   

• Long-Term Vision: We’re not here for short-term gains. We invest in our people for the long haul, creating an environment where you can grow, lead, and thrive.   

• Innovation with Stability: Backed by Vista Equity Partners, we combine the agility of a scaling SaaS company with the stability of long-term industry leadership.   

• Z-Factor: We take pride in our culture of passion, care, and high performance. The Z-Factor defines how we support our teams, foster growth, and ensure that everyone at StarRez thrives.   

If you are excited about building game-changing products in a high-impact, collaborative environment—StarRez India is the place for you.   

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.  

Notice to external Recruiters and Recruitment Agencies:  

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.  

StarRez operates globally across the USA, UK, Canada, and Australia. The India Center is a pivotal extension of our growth strategy, focusing on building world-class centers of excellence teams while fostering a seamless blend of StarRez’s core values with India’s dynamic talent ecosystem.   

The Role 

We are looking for a Senior Platform Engineer with a Software Engineering background to join our rapidly growing global team supporting SaaS products. You are an experienced .NET developer with proficiency in DevOps/Infrastructure tooling and expertise in cloud platforms and operations.  

In this role, you will apply your Software Engineering experience to enhance system performance and reliability, as well as building internal systems and capabilities that eliminate manual work through automation. 

You'll be joining our Platforms teams with globally dispersed Site Reliability and Platform Engineers in a "follow the sun" model to operate our products on a multi-region cloud platform. 

What You Will Own 

• Provide technical leadership and mentoring within the team through knowledge sharing sessions, pair programming, code reviews and solution design 

• Identify and implement solutions to improve platform reliability, including the creation of mitigation strategies and operational playbooks. 

• Implement and maintain monitoring/alerting/logging systems to identify and respond to incidents 

• Conduct/participate in Root Cause Analyses (RCAs) and blameless post-mortems 

• Participate in on-call rotations to ensure system reliability and rapid incident response. 

• Ensure scalability and efficiency of cloud infrastructure and systems to handle traffic and data growth 

• Conduct performance tests to identify and remediate bottlenecks 

• Develop and maintain platform solutions, automate infrastructure provisioning, configuration, and management tasks using Infrastructure as Code. 

• Monitor, review and tune databases to ensure high availability and performance 

• Collaborate with product engineering teams to design/build fit-for-purpose and observable software 

• Contribute and collaborate across teams to define Service Level Indicators (SLIs), Service Level Objectives (SLOs) and Service Level Agreements (SLAs) as required

Required Qualifications 

• Bachelor's degree in Computer Science, Information Technology, or similar  

• Proven experience (2-years+) in a Platform Engineering, Site Reliability Engineering or Software Engineering role. 

• Experience (1+ years) working on a SaaS platform 

• Recent and proficient experience in C#/.NET development 

• Production experience operating containerization technologies (Kubernetes). 

• Proficiency with one or more public cloud providers such as Azure, AWS or GCP 

• Proficiency using Infrastructure as Code (IaC) tools such as Terraform (preferred), Ansible, or CloudFormation. 

• Proficiency in scripting and automation using languages like Bash, PowerShell or Python. 

• Experience with monitoring, observability and logging tools such as DataDog, Prometheus, Grafana, or similar. 

• Proven track record of maintaining highly-available and performant production environments. 

• Ability to identify and implement effective mitigation strategies and operational playbooks. 

Preferred Qualifications 

• Experience in CI/CD tooling: Azure DevOps/GitHub Actions, Octopus Deploy 

• Relevant certifications in cloud platforms (e.g., Microsoft Certified: Azure Solutions Architect) and DevOps practices (e.g., Certified Kubernetes Administrator) are a plus 

• Experience in database management/performance tuning, particularly MSSQL. 

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!  

Reasons to join our Team:  

StarRez is not just a workplace—it’s a place to belong, build, and grow.   

• A Culture That Lasts: Many of our team members have been with us for 20+ years—a testament to our people-first philosophy.   

• Global Impact, Local Ownership: Join a team that spans across Australia, the USA, the UK, and Canada, working on industry-leading solutions, while building the centre up from ground up.   

• Long-Term Vision: We’re not here for short-term gains. We invest in our people for the long haul, creating an environment where you can grow, lead, and thrive.   

• Innovation with Stability: Backed by Vista Equity Partners, we combine the agility of a scaling SaaS company with the stability of long-term industry leadership.   

• Z-Factor: We take pride in our culture of passion, care, and high performance. The Z-Factor defines how we support our teams, foster growth, and ensure that everyone at StarRez thrives.   

If you are excited about building game-changing products in a high-impact, collaborative environment—StarRez India is the place for you.   

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.  

Notice to external Recruiters and Recruitment Agencies:  

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.  

StarRez operates globally across the USA, UK, Canada, and Australia. The India Center is a pivotal extension of our growth strategy, focusing on building world-class centers of excellence teams while fostering a seamless blend of StarRez’s core values with India’s dynamic talent ecosystem.   

The Role 

We are looking for a  Platform Engineering Manager, with extensive Software Engineering background and strong business acumen to join and help lead our rapidly growing global team supporting SaaS products.  

 You are an experienced .NET Software Engineer with extensive demonstrable experience of leading teams that design, build and operate cloud-based SaaS products and platforms. You are passionate about cultivating an environment that provides growth and opportunity for all team members and energizes them to do their best work. 

 In this role, you will lead from the front by applying and sharing your Software Engineering experience in a team responsible for the performance and reliability of our SaaS products and the development and enablement of internal systems and capabilities that eliminate manual work through automation.  

You'll be joining our Platforms teams with globally dispersed Site Reliability and Platform Engineers in a "follow the sun" model to operate our products on a multi-region cloud platform. 

What You Will Own 

• Build, manage, and mentor a high-performing Platform Engineering team, fostering a culture of collaboration, accountability, and continuous development. 

• Ensure timely and efficient delivery of the team’s project and reactive work to support the needs of the business in alignment with Product and Technology Roadmaps 

• Provide coaching, training, and career development opportunities to strengthen the team's skills and performance 

• Ensure effective planning and allocation of team capacity through project management, planning/estimation, risk management and predictable delivery while creating visibility of all work 

• Provide technical leadership and mentoring across teams through knowledge sharing sessions, pair programming, code reviews and solution design 

• Translate business problems and complex requirements into simple, tractable technical solutions 

• Contribute to the preparation and execution of Product & Technology roadmaps 

• Implement and maintain monitoring/alerting/logging systems to identify and respond to incidents 

• Conduct/participate in Root Cause Analyses (RCAs) and blameless post-mortems 

• Participate in on-call rotations to ensure system reliability and rapid incident response. 

• Ensure scalability and efficiency of cloud infrastructure and systems to handle traffic and data growth 

• Collaborate with product engineering teams to design/build fit-for-purpose and observable software 

• Lead innovation within the platform team, and ensure that successful ideas are evangelized and propagated across the company 

Required Qualifications: 

• Bachelor's degree in Computer Science, Information Technology, or similar  

• Recent and proficient experience development in C#/.NET 

• Proven experience (3+ years) Leading Platform Engineering or Site Reliability Engineering teams 

• Recent and proficient experience (8+ years) in C#/.NET development 

• Experience (2+ years) working on a SaaS platform, preferably in a leadership capacity 

• Proven track record of designing, building and operating highly-available and performant production environments, preferably using Kubernetes 

• Proficiency with one or more public cloud providers such as Azure, AWS or GCP 

• Proficiency using Infrastructure as Code (IaC) tools such as Terraform 

• Experience with monitoring, observability and logging tools such as DataDog, Prometheus, Grafana, or similar. 

• Strong business acumen and strategic thinking capabilities 

• Exceptional leadership, communication, and interpersonal skills, with the ability to engage at all levels with non-technical as well as technical audiences 

• Ability to work in a fast-paced, dynamic environment and manage multiple priorities with a positive attitude 
   

Preferred Qualifications: 

• Relevant certifications in cloud platforms (e.g., Microsoft Certified: Azure Solutions Architect) and DevOps practices (e.g., Certified Kubernetes Administrator) are a plus 

• Experience in database management/performance tuning, particularly MSSQL. 

• Experience working with frontend technologies (React) 

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!  

Reasons to join our Team:  

StarRez is not just a workplace—it’s a place to belong, build, and grow.   

• A Culture That Lasts: Many of our team members have been with us for 20+ years—a testament to our people-first philosophy.   

• Global Impact, Local Ownership: Join a team that spans across Australia, the USA, the UK, and Canada, working on industry-leading solutions, while building the centre up from ground up.   

• Long-Term Vision: We’re not here for short-term gains. We invest in our people for the long haul, creating an environment where you can grow, lead, and thrive.   

• Innovation with Stability: Backed by Vista Equity Partners, we combine the agility of a scaling SaaS company with the stability of long-term industry leadership.   

• Z-Factor: We take pride in our culture of passion, care, and high performance. The Z-Factor defines how we support our teams, foster growth, and ensure that everyone at StarRez thrives.   

If you are excited about building game-changing products in a high-impact, collaborative environment—StarRez India is the place for you.   

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.  

Notice to external Recruiters and Recruitment Agencies:  

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.  

StarRez operates globally across the USA, UK, Canada, and Australia. The India Center is a pivotal extension of our growth strategy, focusing on building world-class centers of excellence teams while fostering a seamless blend of StarRez’s core values with India’s dynamic talent ecosystem.   

The Role 

You have an uncanny knack for problem solving and you have a sharp product mindset. Our engineers are involved in all aspects of the software design process and create high-performing, scalable, and secure products. Working alongside Product, Design, Quality, Platform, Security and your team to design right-size solutions to build our Products.

With a passion for solving real-world problems, and an eagerness to learn, you enjoy collaborating within a team to ship high quality software. You are hands-on and keep up to date with the latest technologies.

What You Will Own 

• Development, maintenance and support of a C# NET application 
• Collaborate with engineers, product managers, designers and other stakeholders within Australia and internationally to meet customers’ needs 
• Write maintainable code following SOLID principles and adhering to development standards
• Implementing team quality practices, and participating in code reviews
• Collaborate with team members in an agile/scrum environment to deliver high-quality solutions

Required Qualifications 

• 3+ years of commercial experience building production-grade software applications
• Bachelor's degree in Computer Science, Information Technology, or similar 
• Knowledge of .NET ecosystem (framework 4.8+ / .NET 8+) 
• Web technologies – C#, MVC, HTML, JavaScript, CSS etc 
• Understanding of SOLID principles and applicable design patterns
• Experience implementing and maintaining tests (unit, integration, E2E), and knowledge of the testing pyramid.
• Proficiency with version control workflows preferably git and collaborative development processes
• Strong debugging and problem-solving skills.
• Curiosity and a growth mindset; proactively seeks learning opportunities.
• You are passionate about product and shipping value to customers

Preferred Qualifications 

• Exposure to AWS or Azure cloud services and infrastructure.
• Experience with observability tools (Datadog APM, logging, monitoring)
• Ability to safely refactor existing code; applying appropriate testing practices.
• Experience with CI/CD pipelines and DevOps automation.
• Exposure to SRE practices including observability, and performance monitoring.

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!  

Reasons to join our Team:  

StarRez is not just a workplace—it’s a place to belong, build, and grow.   

• A Culture That Lasts: Many of our team members have been with us for 20+ years—a testament to our people-first philosophy.   

• Global Impact, Local Ownership: Join a team that spans across Australia, the USA, the UK, and Canada, working on industry-leading solutions, while building the centre up from ground up.   

• Long-Term Vision: We’re not here for short-term gains. We invest in our people for the long haul, creating an environment where you can grow, lead, and thrive.   

• Innovation with Stability: Backed by Vista Equity Partners, we combine the agility of a scaling SaaS company with the stability of long-term industry leadership.   

• Z-Factor: We take pride in our culture of passion, care, and high performance. The Z-Factor defines how we support our teams, foster growth, and ensure that everyone at StarRez thrives.   

If you are excited about building game-changing products in a high-impact, collaborative environment—StarRez India is the place for you.   

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.  

Notice to external Recruiters and Recruitment Agencies:  

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.  

StarRez operates globally across the USA, UK, Canada, and Australia. The India Center is a pivotal extension of our growth strategy, focusing on building world-class centers of excellence teams while fostering a seamless blend of StarRez’s core values with India’s dynamic talent ecosystem.   

The Role 

You have an uncanny knack for problem solving and you have a sharp product mindset. Our engineers are involved in all aspects of the software design process and create high-performing, scalable, and secure products. Working alongside Product, Design, Quality, Platform, Security and your team to design right-size solutions to build our Products.

With deep knowledge of your domain and programming language, you not only understand how choices made in software design affect areas like performance, maintainability and testability - you promote this knowledge to others within your team. You are hands-on and keep up to date with the latest technologies.

What You Will Own 

• Development, maintenance and support of a C# NET application 
• Collaborate with engineers, product managers, designers and other stakeholders within Australia and internationally to meet customers’ needs 
• Write clean, maintainable code following SOLID principles and appropriate design patterns
• Implement comprehensive testing strategies and participate in thorough code reviews
• Debug and triage production issues with system integrations
• Optimize code and infrastructure for performance, scalability, and security
• Collaborate with team members in an agile/scrum environment to deliver high-quality solutions

Required Qualifications 

• 5+ years of commercial experience building production-grade software applications
• Bachelor's degree in Computer Science, Information Technology, or similar 
• Deep knowledge of .NET ecosystem (framework 4.8+ / .NET 8+) 
• Web technologies – C#, MVC, HTML, JavaScript, CSS etc 
• Consistent application of SOLID principles and appropriate design patterns
• Designs and builds robust APIs, considering backward compatibility and error handling.
• Experience implementing and maintaining comprehensive test suites (unit, integration, E2E)
• Proficiency with version control workflows preferably git and collaborative development processes
• Experience with observability tools (Datadog APM, logging, monitoring)
• Excellent problem-solving skills with analytical and systematic approach
• Shows curiosity and a growth mindset; proactively seeks learning opportunities 

Preferred Qualifications 

• Familiarity with AWS or Azure cloud services and infrastructure
• Experience profiling and optimizing applications for performance, scalability, and security
• Ability to identify valuable refactoring opportunities; applying appropriate patterns to de-risk changes
• Experience building CI/CD pipelines and DevOps automation, utilizing infrastructure as code (Terraform, CloudFormation)
• Experience implementing accessibility standards and relevant development/testing practices

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!  

Reasons to join our Team:  

StarRez is not just a workplace—it’s a place to belong, build, and grow.   

• A Culture That Lasts: Many of our team members have been with us for 20+ years—a testament to our people-first philosophy.   

• Global Impact, Local Ownership: Join a team that spans across Australia, the USA, the UK, and Canada, working on industry-leading solutions, while building the centre up from ground up.   

• Long-Term Vision: We’re not here for short-term gains. We invest in our people for the long haul, creating an environment where you can grow, lead, and thrive.   

• Innovation with Stability: Backed by Vista Equity Partners, we combine the agility of a scaling SaaS company with the stability of long-term industry leadership.   

• Z-Factor: We take pride in our culture of passion, care, and high performance. The Z-Factor defines how we support our teams, foster growth, and ensure that everyone at StarRez thrives.   

If you are excited about building game-changing products in a high-impact, collaborative environment—StarRez India is the place for you.   

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.  

Notice to external Recruiters and Recruitment Agencies:  

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.  

StarRez operates globally across the USA, UK, Canada, and Australia. The India Center is a pivotal extension of our growth strategy, focusing on building world-class centers of excellence teams while fostering a seamless blend of StarRez’s core values with India’s dynamic talent ecosystem.   

The Role 

We are looking for a Senior Platform Engineer with a Software Engineering background to join our rapidly growing global team supporting SaaS products. You are an experienced PHP developer with proficiency in DevOps/Infrastructure tooling and expertise in cloud platforms and operations.  

In this role, you will apply your Software Engineering experience to enhance system performance and reliability, as well as building internal systems and capabilities that eliminate manual work through automation. 

You'll be joining our Platforms teams with globally dispersed Site Reliability and Platform Engineers in a "follow the sun" model to operate our products on a multi-region cloud platform. 

What You Will Own 

• Provide technical leadership and mentoring within the team through knowledge sharing sessions, pair programming, code reviews and solution design 

• Identify and implement solutions to improve platform reliability, including the creation of mitigation strategies and operational playbooks. 

• Implement and maintain monitoring/alerting/logging systems to identify and respond to incidents 

• Conduct/participate in Root Cause Analyses (RCAs) and blameless post-mortems 

• Participate in on-call rotations to ensure system reliability and rapid incident response. 

• Ensure scalability and efficiency of cloud infrastructure and systems to handle traffic and data growth 

• Conduct performance tests to identify and remediate bottlenecks 

• Develop and maintain platform solutions, automate infrastructure provisioning, configuration, and management tasks using Infrastructure as Code. 

• Monitor, review and tune databases to ensure high availability and performance 

• Collaborate with product engineering teams to design/build fit-for-purpose and observable software 

• Contribute and collaborate across teams to define Service Level Indicators (SLIs), Service Level Objectives (SLOs) and Service Level Agreements (SLAs) as required

Required Qualifications 

• Bachelor's degree in Computer Science, Information Technology, or similar  

• Proven experience (3-years+) in a Platform Engineering, Site Reliability Engineering or Software Engineering role. 

• Experience (1+ years) working on a SaaS platform 

• Recent and proficient experience in PHP development 

• Production experience operating containerization technologies (Kubernetes). 

• Proficiency with one or more public cloud providers such as Azure, AWS or GCP 

• Proficiency using Infrastructure as Code (IaC) tools such as Terraform (preferred), Ansible, or CloudFormation. 

• Proficiency in scripting and automation using languages like Bash, PowerShell or Python. 

• Experience with monitoring, observability and logging tools such as DataDog, Prometheus, Grafana, or similar. 

• Proven track record of maintaining highly-available and performant production environments. 

• Ability to identify and implement effective mitigation strategies and operational playbooks. 

Preferred Qualifications 

• Experience in CI/CD tooling: Azure DevOps/GitHub Actions, Octopus Deploy 

• Relevant certifications in cloud platforms (e.g., Microsoft Certified: Azure Solutions Architect) and DevOps practices (e.g., Certified Kubernetes Administrator) are a plus 

• Experience in database management/performance tuning, particularly MSSQL. 

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!  

Reasons to Join our Team

StarRez is not just a workplace—it’s a place to belong, build, and grow.   

• A Culture That Lasts: Many of our team members have been with us for 20+ years—a testament to our people-first philosophy.   

• Global Impact, Local Ownership: Join a team that spans across Australia, the USA, the UK, and Canada, working on industry-leading solutions, while building the centre up from ground up.   

• Long-Term Vision: We’re not here for short-term gains. We invest in our people for the long haul, creating an environment where you can grow, lead, and thrive.   

• Innovation with Stability: Backed by Vista Equity Partners, we combine the agility of a scaling SaaS company with the stability of long-term industry leadership.   

• Z-Factor: We take pride in our culture of passion, care, and high performance. The Z-Factor defines how we support our teams, foster growth, and ensure that everyone at StarRez thrives.   

If you are excited about building game-changing products in a high-impact, collaborative environment—StarRez India is the place for you.   

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.  

Notice to external Recruiters and Recruitment Agencies:  

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.