About StarRez 

StarRez, Inc. is the leading student housing and property management platform in the world.  Our cloud software solutions serve 1,300 institutions, in 25 countries, with over 3 million beds.  With a customer satisfaction score of 99%, many of the most prestigious Universities, Colleges and Property Managers across the globe rely on StarRez to transform their student residential experience.  Along with the recent combination of Adirondack Solutions and RMS, this growing scale enables even greater opportunities to expand community value through our product capabilities and services. We provide opportunities for students and residents to thrive!  

The Role 

As an Account Manager, you’ll serve as a trusted partner to our community of customers. Your mission is twofold: work alongside our internal teams to ensure customer happiness and success and drive growth by identifying upsell opportunities aligned to their needs. This role owns the full cycle of account growth from lead generation and product demonstration to deal closure with a strong emphasis on relationship-building, consultative selling, and customer success. 

You’ll collaborate closely with colleagues across Product, Professional Services, and Marketing, bringing insights from the field to influence strategy and outcomes. This is an excellent opportunity for a sales-oriented problem solver who thrives on making a measurable impact and building long-term partnerships. 

Role Specifics 

• Work Location: Remote (US) with a strong preference for candidates based in Central or Eastern Time Zones
• Travel: 50% (The percentage of travel is an estimation and may vary based on business needs.)  
• Compensation Structure: In addition to the base salary listed below, this role is eligible to earn commission-based bonuses. When meeting 100% of goals, the expected total annual compensation for this role is $135,000.
• Reporting Structure: Reports to the Manager, Sales. 

Application Deadline: This role will accept applications until May 22, 2026 at 5PM CDT, unless otherwise posted. 

What You Will Own 

• Drive growth within an assigned customer territory by identifying upsell opportunities, managing a healthy pipeline, and achieving revenue goals 
• Build trusted, long-term relationships with stakeholders across Higher Education and residential communities, understanding their unique goals and aligning StarRez solutions to their needs 
• Lead the full sales cycle from outbound prospecting and customized product demonstrations to proposal delivery, contract negotiation, and deal closure 
• Collaborate cross-functionally with product, services, and finance teams to scope solutions, manage licensing and invoicing, and support RFP/RFI responses 
• Represent the voice of the customer internally by sharing insights that shape product evolution, go-to-market strategy, and community engagement 
• Maintain accurate records of customer interactions, deal stages, and forecasts using Salesforce, Groove, Gong, and related sales tools 
• Serve as a consultative partner post-sale, ensuring smooth handoffs, supporting adoption, and identifying ongoing opportunities for customer success 

Required Qualifications 

• 5+ years of experience in a higher education housing leadership role  
• Experience utilizing StarRez (or similar) software to improve operations 

Preferred Qualifications 

• Bachelor’s degree 
• Proven success in a revenue-generating or quota-carrying role, including experience with outbound prospecting and full sales cycle management 
• Strong understanding of industry trends, the competitive landscape, and the evolving needs of the StarRez community  with the ability to translate that into strategic solution positioning 
• Demonstrated ability to build trusted relationships, influence stakeholders at all levels, and negotiate agreements 
• Experience partnering cross-functionally with internal teams to design and deliver effective customer solutions 

Reasons to join our Team: 

• Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years 
• Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members. 
• A supportive team environment with emphasis on learning and development opportunities 
• Our Promise: You will learn, grow, and be appreciated for your impact and contributions. 
• Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement. 
   

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to receive your application! 

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply. 

Notice to external Recruiters and Recruitment Agencies: 

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future. 

Role Specifics 

• Work Location: Remote (US) with a strong preference for candidates based in Central or Eastern Time Zones
• Travel: 50% (The percentage of travel is an estimation and may vary based on business needs.) 
• Reporting Structure: Reports to the Manager, Sales.  
• Compensation Structure: In addition to the base salary listed below, this role is eligible to earn commission-based bonuses. When meeting 100% of goals, the expected total annual compensation for this role is $135,000.

The Role 

StarRez is seeking a Services Solution Analyst to play a critical role in enabling successful customer implementations by ensuring delivery work is accurately scoped from the outset. You will partner closely with Sales, Customer Success, Product, and Services teams to define solution requirements, estimate effort, and support seamless project handovers. 

This role will be a great fit if you are both analytical and customer-facing, comfortable leading discovery conversations with prospects while translating business needs into clear, structured delivery plans. Your work directly impacts customer outcomes, project efficiency, and overall service quality. 

Role Specifics 

• Work Location: Remote (US) 
• Travel: 20-40% (The percentage of travel is an estimation and may vary based on business needs.) 
• Reporting Structure: This role reports to the Manager, Services Solutions. 

Application Deadline: This role will accept applications until May 21st, 2026 at 5PM CDT, unless otherwise posted.  

What You Will Own 

• Lead discovery and scoping conversations with prospective customers to define implementation and training requirements  
• Partner with Sales to accurately estimate delivery hours for core systems, modules, and custom solutions  
• Develop detailed handover documentation to ensure smooth transition from pre-sales to Services delivery  
• Scope Service & Success Package usage requests in collaboration with Customer Success Managers  
• Create proofs of concept and recommend solutions for complex or non-standard customer needs  
• Collaborate with Product, Partnerships, and Services to scope delivery for new features and integrations  
• Maintain and improve scoping accuracy by monitoring implementations and updating internal frameworks (e.g., hours matrix)  

Required Qualifications 

• Proficiency in StarRez or similar SaaS platforms (e.g. SIS, payments, integrations, SSO) OR 3+ years of experience working cross-functionally in a B2B SaaS customer-facing or delivery-focused environment  
• Strong ability to scope, estimate, and translate business requirements into actionable plans  
• Excellent stakeholder management skills, with the ability to build trust across internal teams and customers  
• Strong written and verbal communication skills  
• High attention to detail and ability to manage multiple priorities in a fast-paced environment  
• Self-motivated with strong ownership and accountability  

Preferred Qualifications 

• Experience with StarRez or similar software implementation, services delivery, or solutions consulting  
• Strong problem-solving and conflict resolution skills  

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!   

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply. 

Notice to external Recruiters and Recruitment Agencies: 

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future. 

The Role 

As an Executive Assistant at StarRez, you will provide high-level administrative and operational support to multiple members of the Executive Leadership Team (ELT). This is a highly visible role where you will act as a trusted partner, helping leaders manage priorities, time, and communication to drive alignment and execution across the business.

You will be proactive, highly organized, and adaptable, with the ability to navigate competing priorities across different leaders and functions. This role requires strong judgment, discretion, and the ability to manage complex and sensitive matters with a high level of confidentiality. You will regularly engage with internal and external stakeholders, representing ELT members with professionalism and ensuring smooth coordination across teams and initiatives.

Role Specifics 

• Work Location: US - Remote 
• Travel: 10% (The percent of travel is an estimation, and it could vary up or down based on business needs throughout the year.)
• Reporting Structure: This role reports to the Executive Assistant to the CEO. 

Application Deadline:  This role will accept applications until May 18th, 2026 at 5PM CDT, unless otherwise posted. 

What You Will Own

• Manage and optimize complex, overlapping schedules for multiple ELT members, balancing competing priorities and ensuring each leader is well-prepared for meetings, presentations, and key commitments.
• Coordinate domestic and international travel across ELT members, including end-to-end logistics, itinerary management, and proactive contingency planning.
• Prepare high-quality briefing materials, presentations, and reports to support executive decision-making, leadership meetings, and external engagements.
• Serve as a key point of contact for ELT members, maintaining professional communication with internal and external stakeholders, and handling sensitive information with a high level of discretion.
• Draft, review, and edit executive communications, ensuring clarity, consistency, and alignment with organizational standards.
• Anticipate the needs of multiple leaders, proactively identifying conflicts, risks, and opportunities to improve efficiency and alignment across teams.
• Coordinate leadership team meetings, offsites, and strategic initiatives, including agenda management, logistics, and follow-up on action items.

Required Qualifications

• 7+ years of executive administrative experience, including supporting multiple senior leaders or C-suite executives in a fast-paced, high-growth environment.
• Exceptional organizational and time management skills, with the ability to manage competing priorities across multiple stakeholders.
• Strong communication and stakeholder management skills, with the ability to operate effectively across different leadership styles and functions.
• Demonstrated business acumen and ability to understand and align to shifting executive priorities.
• High level of discretion, sound judgment, and integrity in handling confidential and sensitive information.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and collaboration tools (e.g., Teams, Zoom, Slack).
• Flexibility to work outside standard business hours when required to support executive needs.

Reasons to join our Team: 

• Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years 
• Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members. 
• A supportive team environment with emphasis on learning and development opportunities 
• Our Promise: You will learn, grow, and be appreciated for your impact and contributions. 
• Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement. 

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!   

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply. 

Notice to external Recruiters and Recruitment Agencies: 

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future. 

The Role

The Manager, Professional Services is critical to the success of our customers and the company. It's important to show our customers a professional, well-refined process for bringing new software live in their environment. Training and ensuring the customer is comfortable using the system as quickly and easily as possible is key. To manage the installation, implementation, and training process for new customers based on a timeline mutually agreed upon. To manage and maintain strong relationship with customers, with every effort made to ensure they are satisfied, and open to discussing their experience with other prospects. To manage projects with current customers who are interested in acquiring additional software and/or professional services. To provide customers with Housing and Conference management subject matter expertise.

Role Specifics

• Work Location: US – Remote
• Travel: up to 30% [The percent of travel is an estimation, and it could vary up or down based on business needs throughout the year.]
• Reporting Structure: Director, Professional Services

Application Deadline: This role will accept applications until May 8th, 2026 at 5PM CDT, unless otherwise posted.

What You Will Own

• Supervision of 4-6 Project Managers and Project Consultants, providing overall support and leadership within the services team.
• Meet individually with PM's at least once a week to review projects and provide support to newer team members, and as needed with senior team members.
• Responsible for creating new hire training, along with the ongoing training for the Services Team.

• Monitor administrative tasks of the Services team to ensure consistency and accuracy, such as, logging hours, project plan updates, etc.
• Provide escalation support and back up for the Director of Professional Services.
• Join calls as needed to provide support to Project Managers when scoping custom specs.
• Assist with Project Assignment Process.
• Assistance with conducting Scope Review calls with new customers.
• Provide additional support for creation of specification documents.
• Running professional training sessions - Internal and External.
• Provide customers with subject matter and business process consultations.
• Understand customer requirements, translating them into refined and specification documents.
• Provide resolution to project, implementation or customer issues, following proper escalation procedures based on internal practices
• Create project documentation and procedures.
• Support customers to strategize and design the integration of StarRez software with other systems, and data mapping / data loading needs.
• Testing of products, custom tools or components.
• Create/update documentation for customers.
  
  

Required Qualifications

• Bachelor's Degree
• 2+ years of experience in Professional Services OR 2+ years of related leadership experience.

Preferred Qualifications

• 4+ years of Higher Education Housing Experience
• Strong judgment, issues management, and problem analysis techniques
• Demonstrated skills developing lasting "trusted partner" relationships based on proven delivery results
• Strong oral and written communications skills and must possess experience at presenting and leading meetings with senior staff
• Strong judgment, issues management, and problem analysis techniques
• Experience working in accounting and/or with accounting systems

• Experience using or implementing Student Information Systems such as: Oracle, PeopleSoft, SAP, Banner
• Excellent communication skills (including public speaking and written communication)
• Outstanding work ethic
• Self-motivated with superior time management skills
• Team oriented
• Utilize problem-solving techniques to manage escalations in a timely manner
• Flexibility to work with customers in different time zones (including internationally)
• Able to execute and focus in a fast-paced work environment
• Ability to multi-task competing priorities
• Proficient use of internal tools and compliance with company procedures

Reasons to join our Team:

• Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years
• Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members.
• A supportive team environment with emphasis on learning and development opportunities
• Our Promise: You will learn, grow, and be appreciated for your impact and contributions.
• Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement.

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!  

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.

Notice to external Recruiters and Recruitment Agencies:

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.

The Role 

We are seeking an experienced, passionate, data-driven and resourceful Partner Success Manager to support and scale our global ecosystem of strategic partners. You will sit at the intersection of operational excellence, revenue strategy, and relationship management, ensuring our partnerships are healthy, measurable, and delivering sustained mutual value.

In this role, you will partner closely with GTM and Corporate Development leadership to strengthen, scale, and operationalize StarRez’s strategic partner ecosystem. You’ll be responsible for maintaining high-impact relationships with a focused portfolio of strategic partners while building the systems and CRM discipline required to manage these relationships at scale. 

Success in this role requires the ability to combine executive-level relationship management with attention to detail and operational excellence. You will lead thoughtful, proactive engagement with partners, maintain strong operational organization, and identify opportunities to deepen collaboration and shared customer value. 

Role Specifics

• Work Location: Remote (US)
• Travel: 5% (The percentage of travel is an estimate and could vary based on business needs.)
• Compensation Structure: In addition to the base salary listed below, this role is eligible for a 20% performance-based bonus. 
• Reporting Structure: This role reports to the Director, Partnerships. 

Application Deadline: This role will accept applications until May 14th, 2026 at 5PM CDT, unless otherwise posted. 

What You Will Own 

• Manage a portfolio of high-value Strategic Partners, building strong, multi-threaded relationships 
• Lead structured QBRs and ongoing partner check-ins to maintain alignment and performance 
• Establish and track Partner Health metrics tied to revenue, engagement, and shared outcomes 
• Own and maintain accurate partner data, including contracts, revenue tracking, and opportunity attribution 
• Standardize reporting, dashboards, and performance scorecards across the partner portfolio 
• Deliver clear, executive-ready performance updates to internal stakeholders and partner leadership 
• Develop and implement partner value creation plans to drive measurable mutual growth 
• Identify and support upsell, cross-sell, and co-sell opportunities within shared accounts 
• Partner cross-functionally with Sales, Marketing, and Customer teams to embed partners into GTM strategy 
• Build and manage a structured inbound partner qualification process to guide thoughtful ecosystem expansion 
   

Required Qualifications 

• 2+ years of channel partnerships, or relationship management experience
• Demonstrated experience managing strategic relationships at scale 
• Strong proficiency in CRM systems
• Proven track record of maintaining highly organized, accurate records with operational excellence 
• Experience building KPI dashboards and executive-level performance reporting 
• Ability to translate complex data into compelling relationship narratives and strategic recommendations

Preferred Qualifications 

• Experience in B2B SaaS or Higher Education 
• Experience using Salesforce 

Reasons to join our Team: 

• Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years 
• Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members. 
• A supportive team environment with emphasis on learning and development opportunities 
• Our Promise: You will learn, grow, and be appreciated for your impact and contributions. 
• Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement. 

Even if you don't have all the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!   

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply. 

Notice to external Recruiters and Recruitment Agencies: 

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future. 

Compensation Structure: In addition to the base salary listed below, this role is eligible for a 20% performance-based bonus. When meeting 100% of goals, total compensation ranges between $108,000 and $114,000.

The Role 

As Senior Product Manager of Resident Intake & Retention, you are responsible for end-to-end product management across the full lifecycle of a core product vertical - from vision and strategy through roadmap execution, launch, and ongoing performance. 

You will define product vision and strategy, shape the roadmap, and drive measurable outcomes across acquisition, conversion, engagement, retention, and revenue performance. You will combine deep customer and market insight with strong commercial judgment to ensure the product delivers both customer value and business impact. 

This is a high-ownership senior IC role with responsibility for product performance against defined KPIs, leadership of product direction within your domain, and accountability for delivery outcomes through close partnership with Product Owners, Engineering, Quality and Design. 

Role Specifics 

• Work Location: Remote (US) with a strong preference for candidates able to work a hybrid-schedule out of our Denver, CO office
• Travel: 10% (The percentage of travel is an estimate and could vary based on business needs.) 
• Reporting Structure: This role reports to the SVP, Product.

Application Deadline: This role will accept applications on a rolling basis until filled. 

What You Will Own 

• Own the product vision, strategy, and roadmap for the Resident Intake & Retention domain across the full product lifecycle 
• Drive roadmap prioritization and trade-offs to deliver measurable impact across acquisition, conversion, retention, and revenue 
• Own product performance against key KPIs, including revenue, adoption, usage, and customer retention 
• Develop and evolve pricing, packaging, and value propositions to optimize business outcomes 
• Build deep customer and market insight through ongoing research, customer engagement, and win/loss analysis 
• Lead data-informed, hypothesis-driven product development, using experimentation and metrics to guide decisions 
• Partner with Product Owners, Engineering, Quality, and Design to ensure clear direction, strong execution, and high-quality delivery 
• Collaborate cross-functionally with Sales, Marketing, and Customer Success to align priorities, support positioning, and deliver customer and business value 

Required Qualifications 

• 5+ years of product management experience in B2B SaaS environments 
• Proven experience owning a product or product area across the full lifecycle 
• Strong commercial acumen, including experience with pricing, business cases, and financial outcomes 
• Demonstrated ability to manage products against KPIs (revenue, adoption, retention, etc.) 
• Strong business judgment - ability to simplify complexity and focus on what matters most 
• Deep experience in customer discovery, market analysis, and data-informed decision-making 
• Excellent communication skills, able to engage both technical and non-technical audiences 
• Ability to influence stakeholders and drive alignment across functions 
• High ownership mindset with a bias toward action and results 

Preferred Qualifications 

• Experience working in scale-ups or growth-stage product environments
• Experience working on funnel optimization, product-led growth, and partnership-driven growth
• Familiarity with experimentation practices and hypothesis-driven development
• Experience working with operational or multi-sided platforms

Reasons to join our Team: 

• Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years 
• Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members. 
• A supportive team environment with emphasis on learning and development opportunities 
• Our Promise: You will learn, grow, and be appreciated for your impact and contributions. 
• Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement. 

Even if you don't have all the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!   

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply. 

Notice to external Recruiters and Recruitment Agencies: 

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future. 

The Role 

As Senior Product Manager, Payments, you are responsible for end-to-end ownership of the Payments domain, defining the product vision, strategy, and roadmap across the full lifecycle - from vision and strategy through roadmap execution, launch, and ongoing performance. 

You will define product vision and strategy, shape the roadmap, and drive measurable outcomes across all StarRez products. You will combine deep customer and market insight with strong commercial judgment to ensure the product delivers both customer value and business impact.  

This is a high-impact, domain-building role with accountability for product performance against defined KPIs and strong influence across cross-functional teams. Working closely with Product Owners, Engineering, Design, Finance, and external partners, you will lead discovery, guide prioritization, and ensure delivery of solutions that create meaningful customer and business value. 

Role Specifics 

• Work Location: Remote (US) with a strong preference for candidates able to work a hybrid-schedule out of our Denver, CO office
• Travel: 10% (The percentage of travel is an estimation and could vary based on business need)
• Reporting Structure: This roles reports to the SVP, Product.

Application Deadline: This role will accept applications on a rolling basis until filled. 

What You Will Own 

• Own the product vision, strategy, and roadmap for the Payments domain across products 
• Drive roadmap prioritisation and trade-offs to deliver measurable business impact 
• Own payments performance against key KPIs, including processing revenue, adoption, success rates, cost optimisation, and reconciliation efficiency 
• Develop and evolve pricing, monetisation models, and partner strategies to optimise financial outcomes 
• Build deep expertise in payment ecosystems, customer workflows, and market dynamics to inform product direction and long-term strategy 
• Lead data-driven, hypothesis-led product development using experimentation, customer insight, and performance metrics to guide decisions 
• Partner with Product Owners, Engineering, Quality, and Design to ensure clear direction, strong execution, and timely, high-quality delivery 
• Work closely with our Partnerships team and external providers to expand capabilities, improve coverage, and unlock partnership-driven growth. 
• Collaborate with Finance, Go-to-Market, Customer Operations, and external partners to align priorities, expand capabilities, and deliver business and customer value 

Required Qualifications 

• 5+ years of product management experience, including experience in B2B SaaS and payments, fintech, or financial services 
• Proven experience owning a product or product area across the full lifecycle and delivering measurable business outcomes 
• Strong understanding of payment ecosystems, including gateways, processing, settlement, reconciliation, and reporting workflows 
• Strong commercial acumen, with experience connecting product decisions to revenue, pricing, and business performance 
• Experience with payments pricing, monetisation models, or revenue-sharing partnerships 
• Experience managing products against KPIs such as revenue, adoption, conversion, and operational efficiency 
• Strong data fluency, with the ability to define metrics, analyse performance, and inform prioritisation and decision-making 
• Demonstrated experience leading discovery and shaping product direction through customer and market insight 
• Experience working closely with Engineering and Design in cross-functional, distributed teams 
• Strong communication and stakeholder management skills, with the ability to influence internal teams and external partners 
• Working knowledge of payment security and compliance principles (e.g., PCI DSS) 

Preferred Qualifications 

• Experience in higher education, property management, or student housing domains 
• Experience supporting marketplace or multi-party payment flows 
• Familiarity with international payments and regulatory environments (US, UK, Australia, Europe) 
• Experience mentoring Product Owners or working within globally distributed product teams 

Reasons to join our Team: 

• Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years 
• Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members. 
• A supportive team environment with emphasis on learning and development opportunities 
• Our Promise: You will learn, grow, and be appreciated for your impact and contributions. 
• Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement. 

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!   

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply. 

Notice to external Recruiters and Recruitment Agencies: 

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future. 

The Role 

As a Senior Quality Engineer, you will play a pivotal role in elevating our quality practices. You will be an expert within our engineering organization, deeply understanding product and systems. This role will balance hands-on individual contributor responsibilities along with leading, influencing, and coaching your peers.

This senior individual contributor role is for someone who is passionate about seeing systems holistically, has a vision of quality, and is eager to drive and ensure the highest standards of quality and stability. You will leverage your deep understanding of the product and complex system integrations to guide and influence our development process.

Your role is not to manage a team, but to be a quality champion who partners directly with developers, helping them to see different aspects of their features, anticipate risk, and build more robust, scalable, and reliable software. At the core of this role is a strong focus on the customer experience; success means we’re solving customer problems and making our platform more intuitive and reliable.

What You Will Own 

• Own and drive end-to-end testing strategy for complex distributed systems, proactively identifying risks, integration challenges, and performance bottlenecks while establishing clear quality vision across the product.
• Implement quality-first processes that embed testing considerations early in the development lifecycle, collaborating with Product, Design, and Engineering teams from ideation through delivery.
• Provide quality focused input on testability, scalability, and reliability during ticket grooming and feature discussions, offering insights on product resilience and usability considerations while defining and championing product-focused quality standards and engineering best practices.
• Design and execute integration testing strategies and performance testing for distributed systems, with experience in service virtualization and ability to build pragmatic solutions using engineering principles
• Champion shift-left quality culture by mentoring developers on testing principles and TDD, clear acceptance criteria, early validation and fast feedback loops. Partner with teams to identify systemic quality challenges and create improvement plans
• Maintain data-driven quality management by implementing comprehensive metrics and KPIs to assess team maturity, track system health, and demonstrate measurable impact of quality initiatives across the product.
• Drive innovative quality engineering approaches, taking full accountability for successful execution and adoption across our product development teams.
• Ability to work with ambiguity, proactive in designing solutions based on data when non currently exists
  

Required Qualifications 

• 7+ years of progressive software engineering experience with deep focus on quality engineering in complex, distributed system environments.
• Proven track record as a senior software engineer with strong quality mindset and ability to influence technical direction through innovative, pragmatic approaches.
• Exceptional systems-thinking mindset toward quality challenges, with natural ability to see integration complexities, performance implications, and reliability concerns across the product.
• Outstanding engineering problem-solving skills with talent for creative approaches to quality challenges, root cause analysis of complex system behaviours, and innovative solutions that go beyond traditional testing.
• Excellent technical communication and collaboration skills to effectively guide and influence engineering peers through deep technical expertise and strategic quality insights.
• Genuine curiosity and passion for understanding product architecture, user experience flows, and business impact of engineering decisions.
• Strong programming skills with hands-on experience building and contributing to testing infrastructure and test automation frameworks using tools such as Playwright, Cypress, Selenium or similar.
• Deep experience designing performance and scalability testing strategies using engineering creativity to solve unique system challenges.
• Strong database and data architecture knowledge (SQL/NoSQL) for comprehensive system verification, test data management, and quality validation strategies across complex data flows
  

Reasons to join our Team

• Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years
• Full benefits including health care, paid time off, and others
• A supportive team environment with emphasis on learning and development opportunities
• Our Promise: You will learn, grow, and be appreciated for your impact and contributions.
• Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement.

Even if you don't have all of the Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you! 

The Role  

As a Senior UI/UX Designer – Data & Analytics at StarRez, you’ll own the design of complex, data‑rich experiences that support decision‑making for administrators and improve clarity and usability across our platform. 

You’ll work as a senior individual contributor within a cross‑functional product team: Design, Product, Engineering, bringing deep UI/UX expertise to your product area. While Product Management owns roadmap direction and prioritisation, you will play a critical role in informing decisions through research, design exploration, and user‑centred evidence, translating complexity into intuitive, accessible solutions. 

This role sits within a newly established team focused on analytics, dashboards, and reporting, where you’ll elevate usability, interaction design, and data visualisation quality across StarRez products. 

What You Will Own 

• Lead complex design initiatives from discovery through delivery, translating multi‑role, data‑heavy workflows into intuitive, scalable, and accessible experiences. 

• Conduct and contribute to continuous discovery activities, including customer interviews, usability testing, and concept validation, surfacing insights that inform product decisions and reduce delivery risk. 

• Partner with Product to support clear problem framing, hypotheses, and measures of success, using research, experimentation, and customer feedback to validate design decisions and iterate solutions. 

• Work iteratively, shipping improvements in stages and refining designs based on real‑world usage, feedback, and observed outcomes. 

• Elevate data visualisation quality across dashboards and reporting experiences, ensuring information is clear, meaningful, and usable for diverse audiences. 

• Strengthen the broader product experience by contributing to our design system and embedding accessibility best practices (WCAG 2.2 AA) in collaboration with Engineering. 

• Support stakeholder alignment through clear communication of UX decisions, improving usability and consistency through hands‑on critique, shared UI/UX patterns, and informal mentorship. 

• Actively leverage AI‑powered tools and workflows within the design practice to accelerate exploration, iteration, and problem‑solving.  

Required Qualifications 

• 5+ years of experience designing complex SaaS or B2B digital products. 

• Strong experience designing data‑rich interfaces, including dashboards, reporting tools, or complex operational systems.   

• Demonstrated experience contributing to measurable product or business impact through improved usability, efficiency, or user satisfaction. 

• Strong systems thinking and experience working across interconnected workflows or multi-role platforms. 

• Proficiency in interaction design, information architecture, and high-fidelity execution. 

• Experience leading discovery efforts and synthesizing insights into actionable product decisions. 

• Strong communication skills and the ability to articulate design rationale clearly to cross-functional stakeholders. 

• Experience partnering closely with Engineering to ensure high-quality implementation. 

• A strong sense of shared ownership, you care about outcomes, not just deliverables. 

• Ability to balance speed with rigor, making thoughtful decisions grounded in research, data, and sound judgment. 

 Preferred Qualifications  

• Experience working in scale-ups or growth-stage product environments. 

• Familiarity with accessibility standards, testing tools, and assistive technologies. 

• Exposure to AI-enabled workflows, automation, or design-to-development optimisation practices.  

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!  

Reasons to join our Team:  

StarRez is not just a workplace—it’s a place to belong, build, and grow.   

• A Culture That Lasts: Many of our team members have been with us for 20+ years—a testament to our people-first philosophy.   

• Global Impact, Local Ownership: Join a team that spans across Australia, the USA, the UK, and Canada, working on industry-leading solutions, while building the centre up from ground up.   

• Long-Term Vision: We’re not here for short-term gains. We invest in our people for the long haul, creating an environment where you can grow, lead, and thrive.   

• Innovation with Stability: Backed by Vista Equity Partners, we combine the agility of a scaling SaaS company with the stability of long-term industry leadership.   

• Z-Factor: We take pride in our culture of passion, care, and high performance. The Z-Factor defines how we support our teams, foster growth, and ensure that everyone at StarRez thrives.   

If you are excited about building game-changing products in a high-impact, collaborative environment—StarRez India is the place for you.   

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.  

Notice to external Recruiters and Recruitment Agencies:  

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.  

The Role 

You have an uncanny knack for problem solving and you have a sharp product mindset. Our Tech Leads are involved in all aspects of the software design process and create high-performing, scalable, and secure products. This is a hands-on technical role, with no people management responsibilities.

As the most senior technical person in your team, you’ll be hands-on in the solution and code, working alongside Product, Design, Quality, Platform, Security and your team to design solutions that power a new market-leading Analytics platform. You aren’t afraid to challenge the status quo and define solutions that sit outside of existing patterns, especially where reliability, security, and repeatability are critical to customer success.

In this role you will own the engineering foundations of StarRez’s Analytics & Reporting capabilities, leading the development of a new Analytics product and the implementation of a new cloud data warehouse. You will lead the build of the data model integration layer, including automated customer schema provisioning, user provisioning, and Single Sign-On (SSO) integration (SAML/OIDC) to deliver a seamless and secure customer experience. You will also uplift existing ad-hoc reporting and analytics tools, and assist with improving the StarRez database schema, working closely with Data Analysts, Engineers and Product Managers to align the platform to best practice and analytics readiness.

With deep knowledge of your domain and programming language, you not only understand how choices made in software design and architecture affect areas like performance, maintainability, testability, observability, and security, you teach and promote this knowledge to others within and across teams. You are hands-on and keep up to date with the latest .NET and web technologies.

Required Qualifications 

• Bachelor’s degree in Computer Science, Information Technology, or similar
• You have held a Technical Lead (or similar role) for at least 2 years
• You have worked to improve, modernise and decompose large codebases
• Demonstrated experience creating products and features from the ground up, and successfully taking them through to production
• Experience working on SaaS platforms at scale
• Demonstrated experience designing and building integration-heavy systems (APIs, automation, workflows) with a focus on reliability and security
• Experience implementing identity and access patterns, including SSO (SAML/OIDC), role/group mapping, and least-privilege access models
• Strong database fundamentals and practical SQL experience; comfortable designing safe schema changes and performance-minded data access patterns
• An inclination towards communication, inclusion, and visibility
• Deep knowledge of .NET ecosystem (framework 4.6+ / .NET 6+)
• Web technologies – C#, MVC, HTML, JavaScript, CSS etc
• Experience with testing frameworks in C#
• Azure SQL
• Git

Preferred Qualifications 

• Understanding of CI/CD pipelines and DevOps principles
• Proficiency with one or more public cloud providers such as Azure, AWS or GCP
• Experience building foundations for modern analytics/data platforms and cloud data warehouses (e.g., Snowflake, Azure Synapse, Microsoft Fabric)
• Experience with data pipeline tooling and patterns (e.g., Azure Data Factory, Snowflake Openflow, Fivetran, dbt, or similar tools)
• Familiarity with multi-tenant SaaS analytics patterns (tenant isolation, RBAC, auditability, and data access controls such as row-level security where applicable)
• Strong operational mindset: observability/monitoring, runbooks, incident response, and production support readiness for GA launches
• Accessibility & accessible UI development (WCAG/ARIA)

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!  

Reasons to join our Team:  

StarRez is not just a workplace—it’s a place to belong, build, and grow.   

• A Culture That Lasts: Many of our team members have been with us for 20+ years—a testament to our people-first philosophy.   

• Global Impact, Local Ownership: Join a team that spans across Australia, the USA, the UK, and Canada, working on industry-leading solutions, while building the centre up from ground up.   

• Long-Term Vision: We’re not here for short-term gains. We invest in our people for the long haul, creating an environment where you can grow, lead, and thrive.   

• Innovation with Stability: Backed by Vista Equity Partners, we combine the agility of a scaling SaaS company with the stability of long-term industry leadership.   

• Z-Factor: We take pride in our culture of passion, care, and high performance. The Z-Factor defines how we support our teams, foster growth, and ensure that everyone at StarRez thrives.   

If you are excited about building game-changing products in a high-impact, collaborative environment—StarRez India is the place for you.   

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.    

Notice to external Recruiters and Recruitment Agencies:  

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.  

StarRez operates globally across the USA, UK, Canada, and Australia. The India Center is a pivotal extension of our growth strategy, focusing on building world-class centers of excellence teams while fostering a seamless blend of StarRez’s core values with India’s dynamic talent ecosystem.   

The Role 

We are seeking a people first, delivery focused Engineering Manager to join our global team. As an Engineering Manager at StarRez, you are responsible for building and evolving team culture and practice to support high performing engineering teams. You have a knack for managing people and process, providing clarity and creating an environment where Engineers can do their best work. 

 
Working closely with Product Managers, Product Designers, Quality and your Engineering team in a hands-off capacity, you'll bring your strong technology, delivery management and people skills together to deliver high quality software solutions to our customers. 
As an enabler for your team, you are responsible for their day-to-day operations, managing the delivery of projects, and keeping your team focused on outcomes. 

What You Will Own 

• Utilizing your people leadership experience to support the continuous learning, up-skilling, and career growth of Software Engineers and Technical Leads. 

• Contributing to measurable, tangible improvements to Engineering productivity for your team by creating a culture of continuous improvement, focussed on the delivery of high-quality software to our customers. 

• Being part of the Engineering Leadership team and running, or contributing to, broader Engineering initiatives while supporting and advocating for other cross-cutting initiatives. 

• Owning and managing the resourcing and delivery plans of your team in collaboration with Product Managers, Designers, and Technical Leads. 

• Manage project planning, estimation, priorities, deadlines, and delivery of results while creating visibility of work for effective stakeholder management. 

• Lead the breakdown and refinement of work, ensuring clear requirements and deliverables. 

• Advocating for software engineers, help them remove obstacles, unlock their potential and improve their performance. 

• Conducting regular one-on-ones, identifying top performers and supporting their career growth while creating structure to uplift where required 

Required Qualifications 

• 4+ years managing cross functional agile software development teams
• 1+ years experience working on a SaaS platform 

Preferred Qualifications 

• Strong written and oral communication skills. 
• Strong organisational and time management skills with track record of timely and independent closure of tasks and action items.
• Strong practical knowledge of Engineering Process and Management
• Demonstrated success working directly on programs and/or research efforts.
• Proven track record of people management.
• An inclination towards communication, inclusion, and visibility. 

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!  

Reasons to join our Team:  

StarRez is not just a workplace—it’s a place to belong, build, and grow.   

• A Culture That Lasts: Many of our team members have been with us for 20+ years—a testament to our people-first philosophy.   

• Global Impact, Local Ownership: Join a team that spans across Australia, the USA, the UK, and Canada, working on industry-leading solutions, while building the centre up from ground up.   

• Long-Term Vision: We’re not here for short-term gains. We invest in our people for the long haul, creating an environment where you can grow, lead, and thrive.   

• Innovation with Stability: Backed by Vista Equity Partners, we combine the agility of a scaling SaaS company with the stability of long-term industry leadership.   

• Z-Factor: We take pride in our culture of passion, care, and high performance. The Z-Factor defines how we support our teams, foster growth, and ensure that everyone at StarRez thrives.   

If you are excited about building game-changing products in a high-impact, collaborative environment—StarRez India is the place for you.   

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.  

Notice to external Recruiters and Recruitment Agencies:  

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.  

StarRez operates globally across the USA, UK, Canada, and Australia. The India Center is a pivotal extension of our growth strategy, focusing on building world-class centers of excellence teams while fostering a seamless blend of StarRez’s core values with India’s dynamic talent ecosystem.   

The Role 

We are seeking a Senior Software Engineer to join our global team. As a Senior Software Engineer at StarRez, you have an uncanny knack for problem solving and you have a sharp product mindset. You will be involved in all aspects of the software design process and create high-performing, scalable, and secure products.â¯In addition, you will use your advanced knowledge to upskill and mentor junior engineers. 

What You Will Own 

• Development, maintenance and support of a C# ASP.NET application 

• Collaborate with engineers, product managers, designers and other stakeholders within Australia and internationally to meet customers’ needs 

• Contribute to code reviews and automated testing 

• Participate in daily stand-up and regular refinement and planning meetings as part of a team-based, agile/scrum environment 

• Work autonomously and pair up with team members when appropriate 

Required Qualifications 

• 6+ years of experience in software engineering 

• Bachelor's degree in Computer Science, Information Technology, or similar 

• Deep knowledge of .NET ecosystem (framework 4.6+ / .NET 6+) 

• Web technologies – C#, MVC, HTML, JavaScript, CSS etc 

• Experience with testing frameworks in C# 

• Azure SQL 

• Experience with software development tools and processes including Git, Visual Studio, Agile/Scrum, Jira 

• Experience working on SAAS platforms at scale 

• An inclination towards communication, inclusion, and visibility 

• Experience with coaching and uplifting other developers, and the confidence to challenge the status quo 

Preferred Qualifications 

• Strong organizational and communication abilities 

• Accessibility 

• Knowledge of containerisation technologies 

• Understanding of CI/CD pipelines and DevOps principles 

• Proficiency with one or more public cloud providers such as Azure, AWS or GCP 

• A test-driven approach to engineering 

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!  

Reasons to join our Team:  

StarRez is not just a workplace—it’s a place to belong, build, and grow.   

• A Culture That Lasts: Many of our team members have been with us for 20+ years—a testament to our people-first philosophy.   

• Global Impact, Local Ownership: Join a team that spans across Australia, the USA, the UK, and Canada, working on industry-leading solutions, while building the centre up from ground up.   

• Long-Term Vision: We’re not here for short-term gains. We invest in our people for the long haul, creating an environment where you can grow, lead, and thrive.   

• Innovation with Stability: Backed by Vista Equity Partners, we combine the agility of a scaling SaaS company with the stability of long-term industry leadership.   

• Z-Factor: We take pride in our culture of passion, care, and high performance. The Z-Factor defines how we support our teams, foster growth, and ensure that everyone at StarRez thrives.   

If you are excited about building game-changing products in a high-impact, collaborative environment—StarRez India is the place for you.   

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.  

Notice to external Recruiters and Recruitment Agencies:  

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.  

About College Pads 

College Pads is transforming the way students navigate the transition from on-campus to off-campus life. Our platform enables universities to support their students by streamlining the process of finding and securing off-campus housing. By working closely with higher education institutions, we offer a trusted tool for students to connect with property managers and rental listings, helping to foster a foundation for wellbeing and success. As of January 2025, College Pads is part of StarRez.  

The Role  

We are seeking a results-driven Regional Account Executive to join our dynamic sales team. In this role, you’ll build strong relationships with landlords, property managers, and real estate professionals. You will be responsible for expanding our regional presence, prospecting new clients, closing deals, and managing ongoing client relationships. As a Regional Account Executive, you will collaborate closely with marketing, client success, and customer service teams to drive strategic growth and long-term client retention. 

Role Specifics  

• Work Location: Remote, US
• Travel: 25% (The percentage of travel is an estimation, and it could vary up or down based on business needs throughout the year.) 
• Compensation Structure: In addition to the base salary listed below, this role is eligible for a bonus/commission plan. When meeting 100% of goals, the expected total annual compensation for this role is $170,000.
• Reporting Structure: This role reports to the Sales Manager. 

Application Deadline: This role will accept applications on a rolling basis until filled. 

What You Will Own  

• Identifying, prospecting, and securing new partnerships with landlords and property managers within your assigned region 
• Delivering tailored sales presentations, effectively communicating the benefits of our platform, and negotiating contracts to close new business 
• Building and maintaining strong, long-lasting relationships with existing clients, ensuring their satisfaction and maximizing opportunities for upsell and retention 
• Working closely with Marketing, Client Success, and Customer Service to develop strategies that attract new clients and retain existing ones 
• Sharing feedback on regional trends to enhance product offerings and client engagement 
• Meeting or exceeding monthly and quarterly sales targets by consistently pursuing and closing high-quality deals 
• Staying informed about industry trends, competitor activity, and local housing markets to position College Pads in your markets effectively 

Required Qualifications  

• 4+ years of experience in sales, account management, or business development,  
• Excellent verbal and written communication skills, with the ability to build rapport and influence decision-makers 
• Solid negotiation skills and the ability to navigate complex contracts and deal structures 
• Comfortable working remotely and independently, with strong time management and organizational skills 
• A demonstrated track record of achieving or exceeding sales targets 
• Proficiency in CRM software (e.g. Salesforce, HubSpot, etc.) and MS Office or Google Workspace tools 
• Familiarity with the needs and challenges of college housing is a significant advantage 

Preferred Qualifications  

• A Bachelor’s degree in Business, Marketing, Real Estate, or a related field   
• Previous experience in real estate, property management, or a related field 
• Experience in a fast-paced, growing company  

 Reasons to join our Team:  

• Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years  
• Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members.  
• A supportive team environment with emphasis on learning and development opportunities  
• Our Promise: You will learn, grow, and be appreciated for your impact and contributions.  
• Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement.  

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!    

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.  

Notice to external Recruiters and Recruitment Agencies:  

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future. 

StarRez operates globally across the USA, UK, Canada, and Australia. The India Center is a pivotal extension of our growth strategy, focusing on building world-class centers of excellence teams while fostering a seamless blend of StarRez’s core values with India’s dynamic talent ecosystem.   

 The Role 

As a Principal Engineer at CollegePads, you will be the most senior technical leader within our team, tackling complex challenges across both technology and business domains. You will play a pivotal role in shaping our technical strategy and producing our Technology Roadmap. Your leadership will be crucial in coaching and guiding the organization to successful execution. You are adept at diving deep into varied domains, collaborating effectively with Platform, Security, Engineering, Product, and Quality teams to contribute meaningfully to solution design. Your exceptional communication skills will enable you to connect with developers at all levels, conveying complex ideas effectively. Above all, you are driven by the challenge of solving difficult problems within legacy systems and possess the collaborative skills to find optimal solutions. You can envision the bigger picture, establish a target state, and chart the course to get there, empowering others to contribute meaningfully along the way.

What You Will Own

• Develop and contribute to the technical strategy for the CollegePads product.
• Guide and lead your team in the execution of the technical roadmap.
• Identify, diagnose, and resolve major technical blockers to ensure project momentum.
• Establish and champion high standards for code quality, actively working to up-skill and enable fellow Engineers.
• Define clear goals and objectives for our systems and create comprehensive plans for their execution and evolution.
• Influence and spearhead design efforts for robust solutions that meet both operational and product needs, ensuring alignment with our overarching technical strategy.
• Review technical solutions proposed by various teams, providing constructive feedback and ensuring best practices.
• Provide expert guidance and mentorship on code reviews and help refine code review processes.
• Mentor, guide, and positively influence Technical Leads and Software Engineers, fostering their growth and development.
• Lead complex, cross-departmental projects and project teams from initial conception through to successful completion.
• Collaborate closely with Technical Leads to effectively communicate and embed technical strategy and direction across engineering teams.
• Tackle and solve intricate technical problems, thereby enabling our Engineering teams to deliver more effectively and efficiently.

Required Qualifications 

• A minimum of 15 years of software engineering experience, with a substantial portion dedicated to system architecture, design, and the development of Platforms, Data solutions, and distributed systems.
• Demonstrated expertise in modernizing and uplifting legacy systems, including a proven ability to quantify the commercial impact of these improvements.
• Exceptional ability to clearly and concisely communicate complex technical, architectural, and/or organizational problems, and to propose and drive thorough, iterative, and practical solutions.
• Demonstrable, deep expertise in architecting and developing solutions across diverse technology stack, including backend systems 

Preferred Qualifications 

• An advanced degree (e.g., Masterʼs or Ph.D.) in Computer Science, Engineering, or a closely related technical discipline.
• Advanced professional certifications in relevant areas, such as cloud architecture (e.g., AWS Certified Solutions Architect - Professional, Google Professional Cloud Architect, Azure Solutions Architect Expert) or enterprise architecture.
• Demonstrable deep expertise and thought leadership in a specific technical domain critical to CollegePads' strategic future (e.g., advanced data analytics and machine learning applications, scalable real-time communication platforms, cutting-edge front-end architectures for user engagement, or specific FinTech/PropTech innovations).
• Experience in driving significant technological innovation, potentially evidenced by patents, leading successful R&D initiatives, or introducing transformative technologies within an organization. Active participation in the broader tech community (e.g., open-source contributions, speaking at conferences, writing technical blogs).
• Proven experience in defining, evangelizing, and successfully implementing a long-term technical vision and strategy that has been adopted across a large engineering organization or a significant business unit.
• Experience with multi-cloud or hybrid-cloud environments, and managing the complexities associated with them

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!  

Reasons to join our Team: 

StarRez is not just a workplace—it’s a place to belong, build, and grow.   

• A Culture That Lasts: Many of our team members have been with us for 20+ years—a testament to our people-first philosophy.   

• Global Impact, Local Ownership: Join a team that spans across Australia, the USA, the UK, and Canada, working on industry-leading solutions, while building the centre up from ground up.   

• Long-Term Vision: We’re not here for short-term gains. We invest in our people for the long haul, creating an environment where you can grow, lead, and thrive.   

• Innovation with Stability: Backed by Vista Equity Partners, we combine the agility of a scaling SaaS company with the stability of long-term industry leadership.   

• Z-Factor: We take pride in our culture of passion, care, and high performance. The Z-Factor defines how we support our teams, foster growth, and ensure that everyone at StarRez thrives.   

If you are excited about building game-changing products in a high-impact, collaborative environment—StarRez India is the place for you.   

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.  

Notice to external Recruiters and Recruitment Agencies:  

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future. 

The Role 

StarRez is seeking an Account Manager to serve as a trusted partner to our community of EMEA customers.  You will work closely with universities, PBSA operators, and student accommodation providers to understand their operational and strategic priorities, and position tailored StarRez solutions that deliver measurable value.  

Your mission is twofold: work alongside our internal teams to ensure customer happiness and success and drive growth by identifying upsell opportunities aligned to their needs. This role owns the full cycle of account growth from lead generation and product demonstration to deal closure with a strong emphasis on relationship-building, consultative selling, and customer success.  

You’ll collaborate closely with colleagues across Customer Success, Product, Professional Services, Renewals, and Marketing, bringing insights from the field to influence strategy and outcomes. This is an excellent opportunity for a sales-oriented problem solver who thrives on making a measurable impact and building long-term partnerships 

You will own the full sales cycle within existing accounts, from identifying expansion opportunities and conducting in-depth needs analysis to leading product demonstrations, managing tender processes, and closing deals. Success in this role requires the ability to manage competing priorities, engage proactively with customers, and consistently deliver against revenue, customer engagement and data integrity targets. 

This role is ideal for a sales professional who thrives in a metrics-driven environment, enjoys managing complex sales cycles, and is motivated by building long-term, commercially impactful partnerships. 

Role Specifics 

• Work Location: Remote (UK) 
• Travel: Up to 50% (The percentage of travel is an estimation and may vary based on business needs.) 
• Reporting Structure: This role reports to the Manager, Sales. 

What You Will Own 

• Drive revenue growth within an assigned EMEA territory and customer portfolio by identifying upsell and expansion opportunities, managing pipeline, and consistently achieving or exceeding quota targets. 
• Lead complex, consultative sales cycles, including in-depth discovery, tailored product demonstrations, proposal development, negotiation, and deal closure 
• Build and maintain trusted relationships with stakeholders across universities, PBSA operators, and student accommodation providers, developing a deep understanding of their operational needs and commercial priorities 
• Conduct thorough needs analysis to uncover customer challenges and align StarRez solutions to deliver measurable operational and financial outcomes 
• Lead and support tender, RFP, and formal procurement processes, coordinating with internal stakeholders to deliver competitive, high-quality submissions 
• Manage and prioritise a high volume of customer interactions and requests, effectively triaging competing demands to focus on the most impactful opportunities 
• Collaborate cross-functionally with Product, Professional Services, Marketing, and Finance teams to scope solutions, support deal execution, and deliver seamless customer experiences 
• Represent the voice of the customer internally by sharing insights that inform product development, go-to-market strategy, and regional market positioning through StarRez Connect and industry events.  
• Maintain accurate pipeline, forecasting, and activity tracking using Salesforce, Gong, and related tools to generate data-driven insights and improve sales effectiveness 
• Drive customer engagement and solution adoption in a way that unlocks expansion opportunities and long-term account growth through onsite customer visits, industry event attendance and presentations.  

Required Qualifications 

You meet one of the following: 

• 3+ years of experience in a quota-carrying Account Executive or Account Management role, with a proven track record of meeting or exceeding revenue targets OR  
• 5+ years of experience in student accommodation, PBSA, higher education, or multi-family property management environments, with demonstrated experience influencing purchasing decisions or managing vendor relationships 

Additionally, you have: 

• Proven ability to operate in a metrics-driven sales environment, including pipeline management and quota attainment 
• Exceptional presentation and communication skills, effectively delivering clear, compelling messaging to both small stakeholder groups and large audiences across the EMEA region, with the ability to adapt style and content to diverse cultural and business contexts 
• Strong discovery and analytical skills, with the ability to deeply understand customer needs and translate them into tailored solutions 
• Excellent time management and prioritisation skills, with the ability to effectively triage multiple competing demands 
• Strong communication and relationship-building skills, with confidence engaging stakeholders across multiple levels and organisations 

Preferred Qualifications 

• Bachelor’s degree or equivalent experience 
• Experience using StarRez or similar student accommodation / property management software 
• Demonstrated success managing complex, multi-stakeholder sales cycles, particularly within EMEA markets 
• Experience selling into or working with universities, PBSA operators, or student accommodation providers 
• Strong understanding of procurement processes, tenders, and software licensing agreements 
• Additional language skills (e.g., German, Spanish, French, Italian, Portuguese) 

Reasons to join our Team:  

• Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years  
• A supportive team environment with emphasis on learning and development opportunities  
• Our Promise: You will learn, grow, and be appreciated for your impact and contributions.  
• Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement.  

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!    

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.  

Notice to external Recruiters and Recruitment Agencies:  

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future. 

The Role

As a Senior Product Designer at StarRez, you’ll take ownership of high-impact product design challenges, shaping complex operational systems into intuitive, accessible experiences used by administrators and students around the world. 

You’ll work within a cross-functional product team: Product, Engineering, Design, to navigate ambiguity, uncover actionable user insights, and turn complexity into clarity. This is a high-ownership Senior independent contributor role: you’ll influence product direction within your domain, elevate design quality across initiatives, and help mature a growing global design practice. 

Role Specifics

• Work Location: Hybrid, Melbourne, AUS

• Travel: <5% The percentage of travel is an estimate and could vary depending on business need.

• Reporting Structure: This role reports to the Director, Design.  

What You Will Own

• Own the end-to-end product design for a defined product area, shaping its longer-term direction in partnership with Product and Engineering.
• Lead complex initiatives from discovery through delivery, translating multi-role, data-rich workflows into intuitive, scalable, and accessible experiences.
• Contribute to roadmap direction within your domain through continuous discovery, regularly engaging customers and stakeholders to uncover insights, reduce risk, and inform priorities.
• Define clear hypotheses and success metrics with Product, using research, experimentation, customer feedback, and usage data to validate decisions and iterate based on real-world outcomes.
• Work iteratively, shipping improvements in stages and refining solutions through live customer feedback and measurable impact.
• Strengthen the broader product experience by contributing to our design system and embedding accessibility best practices (WCAG 2.2 AA) in collaboration with Engineering.
• Influence stakeholders through structured thinking and clear communication, and raise the bar for design quality through critique, shared standards, and informal mentorship.
• Actively leverage AI-powered workflows embedded in our design practice to accelerate exploration, iteration, and problem solving. 

Required Qualifications

• 5+ years of experience designing complex SaaS or B2B digital products.
• Demonstrated experience delivering measurable product or business impact.
• Strong systems thinking and experience working across interconnected workflows or multi-role platforms.
• Proficiency in interaction design, information architecture, and high-fidelity execution.
• Experience leading discovery efforts and synthesizing insights into actionable product decisions.
• Strong communication skills and the ability to articulate design rationale clearly to cross-functional stakeholders.
• Experience partnering closely with Engineering to ensure high-quality implementation.
• A strong sense of shared ownership, you care about outcomes, not just deliverables.
• Ability to balance speed with rigor, making thoughtful decisions grounded in research, data, and sound judgment.
• Solid understanding of how product decisions connect to customer value and business outcomes.

Preferred Qualifications

• Experience working in scale-ups or growth-stage product environments.
• Familiarity with accessibility standards, testing tools, and assistive technologies.
• Exposure to AI-enabled workflows, automation, or design-to-development optimisation practices. 

Reasons to join our Team:

• You will be part of a vibrant and supportive culture, with weekly team lunches.    
• We are a flexible and hybrid workplace.   
• You will have access to professional development opportunities.     
• Be part of a global team, participate in monthly global meetings and partner with team members in different countries.     
• Z-Factor: Our most celebrated value, you will work with a team of caring, energetic, high-performing, and passionate people who have fun supporting our vision, innovation & continuous improvement.  

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.

Please note, StarRez requires all candidates to have full work rights in Australia. 

Notice to external Recruiters and Recruitment Agencies:

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.

StarRez operates globally across the USA, UK, Canada, and Australia. The India Center is a pivotal extension of our growth strategy, focusing on building world-class centers of excellence teams while fostering a seamless blend of StarRez’s core values with India’s dynamic talent ecosystem.   

The Role 

As a Product Analytics Lead at StarRez, you will oversee impact measurement of our software across the customer and user lifecycle. Insights derived from this area of the business will be used to drive product strategy and the roadmap, enhance the customer experience and optimize business performance. This is a senior-level role that combines technical and data expertise, strategic thinking, and leadership to deliver actionable insights and influence decision-making across the organization. 

What You Will Own 

• Data Analysis: 
  
  • Analyze product usage data to uncover insights, trends, and opportunities for growth. 
  • Develop and maintain dashboards and reports to track key performance indicators (KPIs). 
  
  
• Stakeholder Collaboration: 
  
  • Analyze product usage data to uncover insights, trends, and opportunities for growth.
  • Develop and maintain dashboards and reports to track key performance indicators (KPIs).
  • Work closely with product managers, engineers, designers and broader cross functional stakeholders to identify data-driven opportunities.
  • Provide actionable insights to support product development and feature prioritization. 
    
    
• Customer Insights: 
  
  • Conduct behavioral analysis to understand user journeys and identify friction points.
  • Partner with user research teams to supplement qualitative findings with quantitative data. 
    
    
• Experimentation:
  
  • Design, execute, and analyze A/B tests to optimize features and improve user engagement.
  • Recommend changes based on test results to improve product outcomes. 
    
    
• Documentation: 
  
  • Document data analysis processes, insights, and recommendations for future reference. 
    
• Tool Ambassador 
  
  • Support the running of a Centre of Excellence for Pendo, our incumbent Product Analytics tool, in order to realise maximum value from this software
  • Stay across developments of its features and propose ways to leverage and integrate other internal data sources to Pendo to generate the highest impact data sets that can then be used to guide business decisions. 

Required Qualifications 

• 2–4 years of experience in product analytics, business intelligence, or a related field.
• Proficient in SQL for data extraction and manipulation. 
• Familiarity with data visualization tools like Pendo, Tableau, Looker, or Power BI. 
• Experience with analytics tools such as Google Analytics, Mixpanel, or Amplitude. 
• Basic understanding of statistical methods for data analysis (e.g., hypothesis testing). 
• Strong analytical mindset and attention to detail. 
• Ability to translate complex data into clear and actionable insights.
• Effective communication and presentation skills. 
• Bachelor’s degree in Data Science, Statistics, Business, or a related field.
• Hands-on experience with SaaS products is a plus. 

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!  

Reasons to join our Team: 

StarRez is not just a workplace—it’s a place to belong, build, and grow.   

• A Culture That Lasts: Many of our team members have been with us for 20+ years—a testament to our people-first philosophy.   

• Global Impact, Local Ownership: Join a team that spans across Australia, the USA, the UK, and Canada, working on industry-leading solutions, while building the centre up from ground up.   

• Long-Term Vision: We’re not here for short-term gains. We invest in our people for the long haul, creating an environment where you can grow, lead, and thrive.   

• Innovation with Stability: Backed by Vista Equity Partners, we combine the agility of a scaling SaaS company with the stability of long-term industry leadership.   

• Z-Factor: We take pride in our culture of passion, care, and high performance. The Z-Factor defines how we support our teams, foster growth, and ensure that everyone at StarRez thrives.   

If you are excited about building game-changing products in a high-impact, collaborative environment—StarRez India is the place for you.   

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.  

Notice to external Recruiters and Recruitment Agencies:  

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.  

StarRez operates globally across the USA, UK, Canada, and Australia. The India Center is a pivotal extension of our growth strategy, focusing on building world-class centers of excellence teams while fostering a seamless blend of StarRez’s core values with India’s dynamic talent ecosystem.   

 The Role 

We are seeking a Senior Software Engineer to join our global team. You have an uncanny knack for problem solving and you have a sharp product mindset. Our engineers are involved in all aspects of the software design process and create high-performing, scalable, and secure products. Working alongside Product, Design, Quality, Platform, Security and your team to design right-size solutions to build our Products. 

With deep knowledge of your domain and programming language, you not only understand how choices made in software design and its architecture affect areas like performance, memory management, maintainability and testability - you promote this knowledge to others within your team. You are hands-on and keep up to date with the latest technologies. 

Role Specifics 

• Work Location: Hyderabad, Telengana, IN 

• Travel: <5% [The percent of travel is an estimation, and it could vary up or down based on business needs throughout the year.] 

• Reporting Structure: Reports to Director, Engineering 

Application Deadline:  This role will accept applications on a rolling basis until filled. 

What You Will Own 

• Contribute to the ongoing development and maintenance of our PHP platform.
• Actively participate in the strategic migration to Node.js, TypeScript, and React, designing and developing robust, scalable systems using modern practices.
• Write clean, maintainable code following SOLID principles and appropriate design patterns
• Implement comprehensive testing strategies and participate in thorough code reviews
• Debug and triage production issues with system integrations
• Optimize code and infrastructure for performance, scalability, and security
• Collaborate with team members in an agile/scrum environment to deliver high-quality solutions

Required Qualifications 

• 3+ years of commercial experience building production-grade software applications
• Strong proficiency in PHP (Laravel/Symfony), Node.js, TypeScript, and React.
• Demonstrated mastery of SOLID principles, design patterns, and clean code practices
• Expert-level debugging and triaging skills across complex distributed systems
• Experience implementing and maintaining comprehensive test suites (unit, integration, E2E)
• Proven ability to optimize applications for performance, scalability, and security
• Experience with database design and optimization (MySQL, MongoDB)
• Proficiency with version control workflows preferably git and collaborative development processes
• Excellent problem-solving skills with analytical and systematic approach

Preferred Qualifications 

• Experience with NestJS and NextJS frameworks.
• Knowledge of containerization (Docker) and Kubernetes orchestration
• Familiarity with AWS or Azure cloud services and infrastructure
• Experience implementing CI/CD pipelines and DevOps automation
• Understanding of observability tools (Datadog APM, logging, monitoring)
• Experience integrating with third-party APIs and enterprise systems
• Familiarity with infrastructure as code (Terraform, CloudFormation)
• Experience with system performance profiling and optimization techniques
• Background in implementing scalable microservices architectures

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!  

Reasons to join our Team: 

StarRez is not just a workplace—it’s a place to belong, build, and grow.   

• A Culture That Lasts: Many of our team members have been with us for 20+ years—a testament to our people-first philosophy.   

• Global Impact, Local Ownership: Join a team that spans across Australia, the USA, the UK, and Canada, working on industry-leading solutions, while building the centre up from ground up.   

• Long-Term Vision: We’re not here for short-term gains. We invest in our people for the long haul, creating an environment where you can grow, lead, and thrive.   

• Innovation with Stability: Backed by Vista Equity Partners, we combine the agility of a scaling SaaS company with the stability of long-term industry leadership.   

• Z-Factor: We take pride in our culture of passion, care, and high performance. The Z-Factor defines how we support our teams, foster growth, and ensure that everyone at StarRez thrives.   

If you are excited about building game-changing products in a high-impact, collaborative environment—StarRez India is the place for you.   

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.  

Notice to external Recruiters and Recruitment Agencies:  

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.

StarRez operates globally across the USA, UK, Canada, and Australia. The India Center is a pivotal extension of our growth strategy, focusing on building world-class centers of excellence teams while fostering a seamless blend of StarRez’s core values with India’s dynamic talent ecosystem. 

The Role 

You have an uncanny knack for problem solving and you have a sharp product mindset. Our Tech Leads are involved in all aspects of the software design process and create high-performing, scalable, and secure products. This is a hands-on technical role, with no people management responsibilities.

As the most senior technical person in your team, you'll be hands-on in the solution and code, working alongside Product, Design, Quality, Platform, Security and your team to design right-size solutions to build our Products. You aren’t afraid to challenge the status quo and define solutions that sit outside of existing patterns.

With deep knowledge of your domain and programming language, you not only understand how choices made in software design and its architecture affect areas like performance, memory management, maintainability and testability - you teach and promote this knowledge to others within and across teams.You are hands-on and keep up to date with the latest .NET and web technologies. 

Required Qualifications 

• Bachelor's degree in Computer Science, Information Technology, or similar

• You have held a Technical Lead (or similar role) for at least 2 years

• You have worked to improve, modernise and decompose large codebases

• Demonstrated experience creating products and features from the ground up, and successfully taking them through to production

• Experience working on SAAS platforms at scale

• An inclination towards communication, inclusion, and visibility

• Deep knowledge of .NET ecosystem (framework 4.6+ / .NET 6+)

• Web technologies –⯠C#, MVC, HTML, JavaScript, CSS etc

• Experience with testing frameworks in C#

• Azure SQL

• Git

Preferred Qualifications 

• Accessibility

• Knowledge of containerisation technologies

• Understanding of CI/CD pipelines and DevOps principles

• Proficiency with one or more public cloud providers such as Azure, AWS or GCP

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!  

Reasons to join our Team:  

StarRez is not just a workplace—it’s a place to belong, build, and grow.   

• A Culture That Lasts: Many of our team members have been with us for 20+ years—a testament to our people-first philosophy.   

• Global Impact, Local Ownership: Join a team that spans across Australia, the USA, the UK, and Canada, working on industry-leading solutions, while building the centre up from ground up.   

• Long-Term Vision: We’re not here for short-term gains. We invest in our people for the long haul, creating an environment where you can grow, lead, and thrive.   

• Innovation with Stability: Backed by Vista Equity Partners, we combine the agility of a scaling SaaS company with the stability of long-term industry leadership.   

• Z-Factor: We take pride in our culture of passion, care, and high performance. The Z-Factor defines how we support our teams, foster growth, and ensure that everyone at StarRez thrives.   

If you are excited about building game-changing products in a high-impact, collaborative environment—StarRez India is the place for you.   

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.  

Notice to external Recruiters and Recruitment Agencies:  

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.  

StarRez operates globally across the USA, UK, Canada, and Australia. The India Center is a pivotal extension of our growth strategy, focusing on building world-class centers of excellence teams while fostering a seamless blend of StarRez’s core values with India’s dynamic talent ecosystem.   

The Role 

We are looking for a Senior Platform Engineer with a Software Engineering background to join our rapidly growing global team supporting SaaS products. You are an experienced .NET developer with proficiency in DevOps/Infrastructure tooling and expertise in cloud platforms and operations.  

In this role, you will apply your Software Engineering experience to enhance system performance and reliability, as well as building internal systems and capabilities that eliminate manual work through automation. 

You'll be joining our Platforms teams with globally dispersed Site Reliability and Platform Engineers in a "follow the sun" model to operate our products on a multi-region cloud platform. 

What You Will Own 

• Provide technical leadership and mentoring within the team through knowledge sharing sessions, pair programming, code reviews and solution design 

• Identify and implement solutions to improve platform reliability, including the creation of mitigation strategies and operational playbooks. 

• Implement and maintain monitoring/alerting/logging systems to identify and respond to incidents 

• Conduct/participate in Root Cause Analyses (RCAs) and blameless post-mortems 

• Participate in on-call rotations to ensure system reliability and rapid incident response. 

• Ensure scalability and efficiency of cloud infrastructure and systems to handle traffic and data growth 

• Conduct performance tests to identify and remediate bottlenecks 

• Develop and maintain platform solutions, automate infrastructure provisioning, configuration, and management tasks using Infrastructure as Code. 

• Monitor, review and tune databases to ensure high availability and performance 

• Collaborate with product engineering teams to design/build fit-for-purpose and observable software 

• Contribute and collaborate across teams to define Service Level Indicators (SLIs), Service Level Objectives (SLOs) and Service Level Agreements (SLAs) as required

Required Qualifications 

• Bachelor's degree in Computer Science, Information Technology, or similar  

• Proven experience (2-years+) in a Platform Engineering, Site Reliability Engineering or Software Engineering role. 

• Experience (1+ years) working on a SaaS platform 

• Recent and proficient experience in C#/.NET development 

• Production experience operating containerization technologies (Kubernetes). 

• Proficiency with one or more public cloud providers such as Azure, AWS or GCP 

• Proficiency using Infrastructure as Code (IaC) tools such as Terraform (preferred), Ansible, or CloudFormation. 

• Proficiency in scripting and automation using languages like Bash, PowerShell or Python. 

• Experience with monitoring, observability and logging tools such as DataDog, Prometheus, Grafana, or similar. 

• Proven track record of maintaining highly-available and performant production environments. 

• Ability to identify and implement effective mitigation strategies and operational playbooks. 

Preferred Qualifications 

• Experience in CI/CD tooling: Azure DevOps/GitHub Actions, Octopus Deploy 

• Relevant certifications in cloud platforms (e.g., Microsoft Certified: Azure Solutions Architect) and DevOps practices (e.g., Certified Kubernetes Administrator) are a plus 

• Experience in database management/performance tuning, particularly MSSQL. 

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!  

Reasons to join our Team:  

StarRez is not just a workplace—it’s a place to belong, build, and grow.   

• A Culture That Lasts: Many of our team members have been with us for 20+ years—a testament to our people-first philosophy.   

• Global Impact, Local Ownership: Join a team that spans across Australia, the USA, the UK, and Canada, working on industry-leading solutions, while building the centre up from ground up.   

• Long-Term Vision: We’re not here for short-term gains. We invest in our people for the long haul, creating an environment where you can grow, lead, and thrive.   

• Innovation with Stability: Backed by Vista Equity Partners, we combine the agility of a scaling SaaS company with the stability of long-term industry leadership.   

• Z-Factor: We take pride in our culture of passion, care, and high performance. The Z-Factor defines how we support our teams, foster growth, and ensure that everyone at StarRez thrives.   

If you are excited about building game-changing products in a high-impact, collaborative environment—StarRez India is the place for you.   

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.  

Notice to external Recruiters and Recruitment Agencies:  

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.  

StarRez operates globally across the USA, UK, Canada, and Australia. The India Center is a pivotal extension of our growth strategy, focusing on building world-class centers of excellence teams while fostering a seamless blend of StarRez’s core values with India’s dynamic talent ecosystem.   

The Role 

We are looking for a  Platform Engineering Manager, with extensive Software Engineering background and strong business acumen to join and help lead our rapidly growing global team supporting SaaS products.  

 You are an experienced .NET Software Engineer with extensive demonstrable experience of leading teams that design, build and operate cloud-based SaaS products and platforms. You are passionate about cultivating an environment that provides growth and opportunity for all team members and energizes them to do their best work. 

 In this role, you will lead from the front by applying and sharing your Software Engineering experience in a team responsible for the performance and reliability of our SaaS products and the development and enablement of internal systems and capabilities that eliminate manual work through automation.  

You'll be joining our Platforms teams with globally dispersed Site Reliability and Platform Engineers in a "follow the sun" model to operate our products on a multi-region cloud platform. 

What You Will Own 

• Build, manage, and mentor a high-performing Platform Engineering team, fostering a culture of collaboration, accountability, and continuous development. 

• Ensure timely and efficient delivery of the team’s project and reactive work to support the needs of the business in alignment with Product and Technology Roadmaps 

• Provide coaching, training, and career development opportunities to strengthen the team's skills and performance 

• Ensure effective planning and allocation of team capacity through project management, planning/estimation, risk management and predictable delivery while creating visibility of all work 

• Provide technical leadership and mentoring across teams through knowledge sharing sessions, pair programming, code reviews and solution design 

• Translate business problems and complex requirements into simple, tractable technical solutions 

• Contribute to the preparation and execution of Product & Technology roadmaps 

• Implement and maintain monitoring/alerting/logging systems to identify and respond to incidents 

• Conduct/participate in Root Cause Analyses (RCAs) and blameless post-mortems 

• Participate in on-call rotations to ensure system reliability and rapid incident response. 

• Ensure scalability and efficiency of cloud infrastructure and systems to handle traffic and data growth 

• Collaborate with product engineering teams to design/build fit-for-purpose and observable software 

• Lead innovation within the platform team, and ensure that successful ideas are evangelized and propagated across the company 

Required Qualifications: 

• Bachelor's degree in Computer Science, Information Technology, or similar  

• Recent and proficient experience development in C#/.NET 

• Proven experience (3+ years) Leading Platform Engineering or Site Reliability Engineering teams 

• Recent and proficient experience (8+ years) in C#/.NET development 

• Experience (2+ years) working on a SaaS platform, preferably in a leadership capacity 

• Proven track record of designing, building and operating highly-available and performant production environments, preferably using Kubernetes 

• Proficiency with one or more public cloud providers such as Azure, AWS or GCP 

• Proficiency using Infrastructure as Code (IaC) tools such as Terraform 

• Experience with monitoring, observability and logging tools such as DataDog, Prometheus, Grafana, or similar. 

• Strong business acumen and strategic thinking capabilities 

• Exceptional leadership, communication, and interpersonal skills, with the ability to engage at all levels with non-technical as well as technical audiences 

• Ability to work in a fast-paced, dynamic environment and manage multiple priorities with a positive attitude 
   

Preferred Qualifications: 

• Relevant certifications in cloud platforms (e.g., Microsoft Certified: Azure Solutions Architect) and DevOps practices (e.g., Certified Kubernetes Administrator) are a plus 

• Experience in database management/performance tuning, particularly MSSQL. 

• Experience working with frontend technologies (React) 

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!  

Reasons to join our Team:  

StarRez is not just a workplace—it’s a place to belong, build, and grow.   

• A Culture That Lasts: Many of our team members have been with us for 20+ years—a testament to our people-first philosophy.   

• Global Impact, Local Ownership: Join a team that spans across Australia, the USA, the UK, and Canada, working on industry-leading solutions, while building the centre up from ground up.   

• Long-Term Vision: We’re not here for short-term gains. We invest in our people for the long haul, creating an environment where you can grow, lead, and thrive.   

• Innovation with Stability: Backed by Vista Equity Partners, we combine the agility of a scaling SaaS company with the stability of long-term industry leadership.   

• Z-Factor: We take pride in our culture of passion, care, and high performance. The Z-Factor defines how we support our teams, foster growth, and ensure that everyone at StarRez thrives.   

If you are excited about building game-changing products in a high-impact, collaborative environment—StarRez India is the place for you.   

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.  

Notice to external Recruiters and Recruitment Agencies:  

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.  

StarRez operates globally across the USA, UK, Canada, and Australia. The India Center is a pivotal extension of our growth strategy, focusing on building world-class centers of excellence teams while fostering a seamless blend of StarRez’s core values with India’s dynamic talent ecosystem.   

The Role 

You have an uncanny knack for problem solving and you have a sharp product mindset. Our engineers are involved in all aspects of the software design process and create high-performing, scalable, and secure products. Working alongside Product, Design, Quality, Platform, Security and your team to design right-size solutions to build our Products.

With a passion for solving real-world problems, and an eagerness to learn, you enjoy collaborating within a team to ship high quality software. You are hands-on and keep up to date with the latest technologies.

What You Will Own 

• Development, maintenance and support of a C# NET application 
• Collaborate with engineers, product managers, designers and other stakeholders within Australia and internationally to meet customers’ needs 
• Write maintainable code following SOLID principles and adhering to development standards
• Implementing team quality practices, and participating in code reviews
• Collaborate with team members in an agile/scrum environment to deliver high-quality solutions

Required Qualifications 

• 3+ years of commercial experience building production-grade software applications
• Bachelor's degree in Computer Science, Information Technology, or similar 
• Knowledge of .NET ecosystem (framework 4.8+ / .NET 8+) 
• Web technologies – C#, MVC, HTML, JavaScript, CSS etc 
• Understanding of SOLID principles and applicable design patterns
• Experience implementing and maintaining tests (unit, integration, E2E), and knowledge of the testing pyramid.
• Proficiency with version control workflows preferably git and collaborative development processes
• Strong debugging and problem-solving skills.
• Curiosity and a growth mindset; proactively seeks learning opportunities.
• You are passionate about product and shipping value to customers

Preferred Qualifications 

• Exposure to AWS or Azure cloud services and infrastructure.
• Experience with observability tools (Datadog APM, logging, monitoring)
• Ability to safely refactor existing code; applying appropriate testing practices.
• Experience with CI/CD pipelines and DevOps automation.
• Exposure to SRE practices including observability, and performance monitoring.

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!  

Reasons to join our Team:  

StarRez is not just a workplace—it’s a place to belong, build, and grow.   

• A Culture That Lasts: Many of our team members have been with us for 20+ years—a testament to our people-first philosophy.   

• Global Impact, Local Ownership: Join a team that spans across Australia, the USA, the UK, and Canada, working on industry-leading solutions, while building the centre up from ground up.   

• Long-Term Vision: We’re not here for short-term gains. We invest in our people for the long haul, creating an environment where you can grow, lead, and thrive.   

• Innovation with Stability: Backed by Vista Equity Partners, we combine the agility of a scaling SaaS company with the stability of long-term industry leadership.   

• Z-Factor: We take pride in our culture of passion, care, and high performance. The Z-Factor defines how we support our teams, foster growth, and ensure that everyone at StarRez thrives.   

If you are excited about building game-changing products in a high-impact, collaborative environment—StarRez India is the place for you.   

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.  

Notice to external Recruiters and Recruitment Agencies:  

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.  

StarRez operates globally across the USA, UK, Canada, and Australia. The India Center is a pivotal extension of our growth strategy, focusing on building world-class centers of excellence teams while fostering a seamless blend of StarRez’s core values with India’s dynamic talent ecosystem.   

The Role 

You have an uncanny knack for problem solving and you have a sharp product mindset. Our engineers are involved in all aspects of the software design process and create high-performing, scalable, and secure products. Working alongside Product, Design, Quality, Platform, Security and your team to design right-size solutions to build our Products.

With deep knowledge of your domain and programming language, you not only understand how choices made in software design affect areas like performance, maintainability and testability - you promote this knowledge to others within your team. You are hands-on and keep up to date with the latest technologies.

What You Will Own 

• Development, maintenance and support of a C# NET application 
• Collaborate with engineers, product managers, designers and other stakeholders within Australia and internationally to meet customers’ needs 
• Write clean, maintainable code following SOLID principles and appropriate design patterns
• Implement comprehensive testing strategies and participate in thorough code reviews
• Debug and triage production issues with system integrations
• Optimize code and infrastructure for performance, scalability, and security
• Collaborate with team members in an agile/scrum environment to deliver high-quality solutions

Required Qualifications 

• 5+ years of commercial experience building production-grade software applications
• Bachelor's degree in Computer Science, Information Technology, or similar 
• Deep knowledge of .NET ecosystem (framework 4.8+ / .NET 8+) 
• Web technologies – C#, MVC, HTML, JavaScript, CSS etc 
• Consistent application of SOLID principles and appropriate design patterns
• Designs and builds robust APIs, considering backward compatibility and error handling.
• Experience implementing and maintaining comprehensive test suites (unit, integration, E2E)
• Proficiency with version control workflows preferably git and collaborative development processes
• Experience with observability tools (Datadog APM, logging, monitoring)
• Excellent problem-solving skills with analytical and systematic approach
• Shows curiosity and a growth mindset; proactively seeks learning opportunities 

Preferred Qualifications 

• Familiarity with AWS or Azure cloud services and infrastructure
• Experience profiling and optimizing applications for performance, scalability, and security
• Ability to identify valuable refactoring opportunities; applying appropriate patterns to de-risk changes
• Experience building CI/CD pipelines and DevOps automation, utilizing infrastructure as code (Terraform, CloudFormation)
• Experience implementing accessibility standards and relevant development/testing practices

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!  

Reasons to join our Team:  

StarRez is not just a workplace—it’s a place to belong, build, and grow.   

• A Culture That Lasts: Many of our team members have been with us for 20+ years—a testament to our people-first philosophy.   

• Global Impact, Local Ownership: Join a team that spans across Australia, the USA, the UK, and Canada, working on industry-leading solutions, while building the centre up from ground up.   

• Long-Term Vision: We’re not here for short-term gains. We invest in our people for the long haul, creating an environment where you can grow, lead, and thrive.   

• Innovation with Stability: Backed by Vista Equity Partners, we combine the agility of a scaling SaaS company with the stability of long-term industry leadership.   

• Z-Factor: We take pride in our culture of passion, care, and high performance. The Z-Factor defines how we support our teams, foster growth, and ensure that everyone at StarRez thrives.   

If you are excited about building game-changing products in a high-impact, collaborative environment—StarRez India is the place for you.   

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.  

Notice to external Recruiters and Recruitment Agencies:  

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.  

StarRez operates globally across the USA, UK, Canada, and Australia. The India Center is a pivotal extension of our growth strategy, focusing on building world-class centers of excellence teams while fostering a seamless blend of StarRez’s core values with India’s dynamic talent ecosystem.   

The Role 

We are looking for a Senior Platform Engineer with a Software Engineering background to join our rapidly growing global team supporting SaaS products. You are an experienced PHP developer with proficiency in DevOps/Infrastructure tooling and expertise in cloud platforms and operations.  

In this role, you will apply your Software Engineering experience to enhance system performance and reliability, as well as building internal systems and capabilities that eliminate manual work through automation. 

You'll be joining our Platforms teams with globally dispersed Site Reliability and Platform Engineers in a "follow the sun" model to operate our products on a multi-region cloud platform. 

What You Will Own 

• Provide technical leadership and mentoring within the team through knowledge sharing sessions, pair programming, code reviews and solution design 

• Identify and implement solutions to improve platform reliability, including the creation of mitigation strategies and operational playbooks. 

• Implement and maintain monitoring/alerting/logging systems to identify and respond to incidents 

• Conduct/participate in Root Cause Analyses (RCAs) and blameless post-mortems 

• Participate in on-call rotations to ensure system reliability and rapid incident response. 

• Ensure scalability and efficiency of cloud infrastructure and systems to handle traffic and data growth 

• Conduct performance tests to identify and remediate bottlenecks 

• Develop and maintain platform solutions, automate infrastructure provisioning, configuration, and management tasks using Infrastructure as Code. 

• Monitor, review and tune databases to ensure high availability and performance 

• Collaborate with product engineering teams to design/build fit-for-purpose and observable software 

• Contribute and collaborate across teams to define Service Level Indicators (SLIs), Service Level Objectives (SLOs) and Service Level Agreements (SLAs) as required

Required Qualifications 

• Bachelor's degree in Computer Science, Information Technology, or similar  

• Proven experience (3-years+) in a Platform Engineering, Site Reliability Engineering or Software Engineering role. 

• Experience (1+ years) working on a SaaS platform 

• Recent and proficient experience in PHP development 

• Production experience operating containerization technologies (Kubernetes). 

• Proficiency with one or more public cloud providers such as Azure, AWS or GCP 

• Proficiency using Infrastructure as Code (IaC) tools such as Terraform (preferred), Ansible, or CloudFormation. 

• Proficiency in scripting and automation using languages like Bash, PowerShell or Python. 

• Experience with monitoring, observability and logging tools such as DataDog, Prometheus, Grafana, or similar. 

• Proven track record of maintaining highly-available and performant production environments. 

• Ability to identify and implement effective mitigation strategies and operational playbooks. 

Preferred Qualifications 

• Experience in CI/CD tooling: Azure DevOps/GitHub Actions, Octopus Deploy 

• Relevant certifications in cloud platforms (e.g., Microsoft Certified: Azure Solutions Architect) and DevOps practices (e.g., Certified Kubernetes Administrator) are a plus 

• Experience in database management/performance tuning, particularly MSSQL. 

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!  

Reasons to Join our Team

StarRez is not just a workplace—it’s a place to belong, build, and grow.   

• A Culture That Lasts: Many of our team members have been with us for 20+ years—a testament to our people-first philosophy.   

• Global Impact, Local Ownership: Join a team that spans across Australia, the USA, the UK, and Canada, working on industry-leading solutions, while building the centre up from ground up.   

• Long-Term Vision: We’re not here for short-term gains. We invest in our people for the long haul, creating an environment where you can grow, lead, and thrive.   

• Innovation with Stability: Backed by Vista Equity Partners, we combine the agility of a scaling SaaS company with the stability of long-term industry leadership.   

• Z-Factor: We take pride in our culture of passion, care, and high performance. The Z-Factor defines how we support our teams, foster growth, and ensure that everyone at StarRez thrives.   

If you are excited about building game-changing products in a high-impact, collaborative environment—StarRez India is the place for you.   

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.  

Notice to external Recruiters and Recruitment Agencies:  

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.