Reporting to the Associate Director, Data Science - Orchestration, this senior engineer will lead backend systems that power member-provider matching and precision care routing. This role is part of the Orchestration Group and is critical to translating machine learning and business logic into scalable, reliable production services that improve member experience, utilization, and margin performance.

Please note that this is a hybrid role based in San Francisco, with an expectation to be in the office 2–3 days per week at our 2 Embarcadero Ctr. location. Candidates must be based in the San Francisco metro area or able to relocate independently within 90 days of their start date. Occasional travel will be required for team on-sites. 

What you’ll do: 

• Design and build scalable backend services that power member-provider matching, ranking, and precision care routing.
• Collaborate with cross-functional teams to ship high-impact systems that improve member experience, care access, and business performance.
• Expand and maintain existing backend applications and infrastructure that operationalize machine learning and decisioning logic.
• Debug and resolve issues quickly and efficiently.
• Provide technical leadership in architectural discussions, code reviews, and system planning.
• Uphold high engineering standards, including test coverage, documentation, and performance.
• Participate in an on-call rotation to support system reliability and respond to production issues.
• Collaborate flexibly across time zones, as needed, to support distributed teams and stakeholders.
• Lead delivery of complex projects from conception to deployment
• Mentor and guide engineers, fostering growth and best practices
• Drive integration of observability, performance monitoring, and resiliency features
• Partner with stakeholders to shape product strategy through technical input

What success looks like:

• Deliver high-impact, high-quality projects on time and with stakeholder satisfaction
• Maintain high system reliability and quality through strong testing and scalable design
• Drive cross-functional collaboration with product, design, data science, or other teams, to align on goals and delivery
• Lead by example through strong individual contributions and peer mentorship
• Deliver measurable improvements in engineering velocity, scalability, or developer experience
• Identify cross-team opportunities and contribute to organizational-level improvement

What you’ll bring:

• 6–8+ years of experience in software development with a focus on backend development
• Expertise in at least one of the following languages: Ruby on Rails, Java, C#, Python, or equivalent
• Proven experience leading delivery of complex technical projects or 0–1 product development
• Strong cross-functional collaboration and mentorship abilities
• Strong problem-solving skills and attention to detail
• Familiarity with observability and experimentation tools, such as Datadog, LaunchDarkly, Sentry, Mixpanel, Iterable
• Experience architecting complex systems or microservices
• Experience with containerization or cloud infrastructure tools, such as Docker or AWS
• Fluency in SQL and modern data tooling (e.g., DBT, Snowflake)
• Bonus: Experience with ML-powered product systems, recommendation/ranking systems, or experimentation-driven platforms

The target base salary range for this position is $207,000 - $233,000, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. 

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. 
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.

There are many positions open within the Care Innovation team, so depending on your skills and team needs, we'll route you to the appropriate team! You will take on a high-visibility, high-impact role as a Senior Software Engineer for a new product initiative. In this key technical position within a high impact team, you’ll have the autonomy to drive technical decisions and influence the direction of product development. You'll collaborate closely with R&D leadership to design and execute high-priority projects that support our company’s mission of transforming mental healthcare.

This is a unique opportunity to be a foundational member of an empowered, purpose-driven team working on an innovative early-stage product. You will engage with a collaborative group focused on building solutions that make a lasting difference in mental healthcare.

What You Will Be Doing

• Lead a high-impact product initiative, acting as a technical leader and contributing across various facets of engineering. Your role will offer autonomy to explore creative solutions and advance what’s possible.
• Work with a cross-functional team of product managers, designers, data scientists, and marketers to rapidly innovate, ensuring the product aligns with the company’s mission and goals.
• Partner with the GM, Engineering Managers, and CTO to establish technical standards, set a clear vision, and create scalable software architecture, all while having ownership over key decisions.
• Break down complex requirements into manageable, incremental deliverables, applying mastery of your craft to deliver high-quality work.
• Prioritize and manage project timelines, ensuring successful completion of deliverables while maintaining a high level of autonomy in day-to-day decision-making.
• Identify opportunities for process improvements and take initiative to drive leadership in these areas.
• Cultivate a deep understanding of our products, users, and the broader impact on mental healthcare, ensuring that your work is aligned with a clear sense of purpose.
• Quickly pivot and adapt solutions based on feedback or new insights, clearly communicating changes to your team and maintaining momentum.
• Manage risks, dependencies, and tradeoffs in complex project delivery, always keeping the larger mission in focus.
• Collaborate with a passionate, close-knit team on special projects, where you’ll experience autonomy, growth, and purpose in every aspect of your work.

What Success Looks Like In This Role

• Help launch an innovative, high-impact mental health product within the first 2 quarters.
• Establish trust and connections within the team and across the organization.
• Build scalable architectures that support future growth and integrations.
• Elevate the standards of engineering excellence and proactively identify opportunities for improvement.
• Contribute to building a thriving team culture.

What We Expect From You

• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.
• 5+ years of experience as a software engineer, with a proven track record of delivering successful products, ideally in healthcare.
• Exceptional communication skills, with the ability to clearly explain technical decisions to non-technical stakeholders, fostering a collaborative and purpose-driven environment.
• Strong ability to navigate ambiguity with a bias toward autonomy and decision-making.
• Experience in startup environments. The ideal candidate will be comfortable in a high-growth, fast-paced setting where autonomy and mastery are valued.
• Nice-to-have: experience in healthcare, mental-health tech, or applied AI/ML; familiarity with TypeScript, Ruby, and/or Python.

The target base salary range for this position is $138,000 - $161,000 and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. 

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. 
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.

There are many positions open within the Care Innovation team, so depending on your skills and team needs, we'll route you to the appropriate team! You will take on a high-visibility, high-impact role as a Senior Software Engineer for a new product initiative. In this key technical position within a high impact team, you’ll have the autonomy to drive technical decisions and influence the direction of product development. You'll collaborate closely with R&D leadership to design and execute high-priority projects that support our company’s mission of transforming mental healthcare.

This is a unique opportunity to be a foundational member of an empowered, purpose-driven team working on an innovative early-stage product. You will engage with a collaborative group focused on building solutions that make a lasting difference in mental healthcare.

What You Will Be Doing

• Lead a high-impact product initiative, acting as a technical leader and contributing across various facets of engineering. Your role will offer autonomy to explore creative solutions and advance what’s possible.
• Work with a cross-functional team of product managers, designers, data scientists, and marketers to rapidly innovate, ensuring the product aligns with the company’s mission and goals.
• Partner with the GM, Engineering Managers, and CTO to establish technical standards, set a clear vision, and create scalable software architecture, all while having ownership over key decisions.
• Break down complex requirements into manageable, incremental deliverables, applying mastery of your craft to deliver high-quality work.
• Prioritize and manage project timelines, ensuring successful completion of deliverables while maintaining a high level of autonomy in day-to-day decision-making.
• Identify opportunities for process improvements and take initiative to drive leadership in these areas.
• Cultivate a deep understanding of our products, users, and the broader impact on mental healthcare, ensuring that your work is aligned with a clear sense of purpose.
• Quickly pivot and adapt solutions based on feedback or new insights, clearly communicating changes to your team and maintaining momentum.
• Manage risks, dependencies, and tradeoffs in complex project delivery, always keeping the larger mission in focus.
• Collaborate with a passionate, close-knit team on special projects, where you’ll experience autonomy, growth, and purpose in every aspect of your work.

What Success Looks Like In This Role

• Help launch an innovative, high-impact mental health product within the first 2 quarters.
• Establish trust and connections within the team and across the organization.
• Build scalable architectures that support future growth and integrations.
• Elevate the standards of engineering excellence and proactively identify opportunities for improvement.
• Contribute to building a thriving team culture.

What We Expect From You

• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.
• 5+ years of experience as a software engineer, with a proven track record of delivering successful products, ideally in healthcare.
• Exceptional communication skills, with the ability to clearly explain technical decisions to non-technical stakeholders, fostering a collaborative and purpose-driven environment.
• Strong ability to navigate ambiguity with a bias toward autonomy and decision-making.
• Experience in startup environments. The ideal candidate will be comfortable in a high-growth, fast-paced setting where autonomy and mastery are valued.
• Nice-to-have: experience in healthcare, mental-health tech, or applied AI/ML; familiarity with TypeScript, Ruby, and/or Python.

The target base salary range for this position is $183,000 - $205,550 and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. 

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. 
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.

The Top of Funnel team owns the critical first steps of a member’s journey: from registration and authentication to onboarding and provider matching. Your work will directly influence how millions of people access mental healthcare for the first time, and you will bring both growth-oriented experimentation and a commitment to architectural quality and reliability to everything you build.

Please note that this is a hybrid role based in San Francisco, with an expectation to be in the office 2–3 days per week at our 2 Embarcadero Ctr. location. Candidates must be based in the San Francisco metro area or able to relocate independently within 90 days of their start date. Occasional travel will be required for team on-sites.

What you’ll do:

• Design and build scalable, performant front-end features and systems using React, Next.js, and TypeScript, with a strong emphasis on engineering rigor and maintainability
• Drive top-of-funnel member growth initiatives, including A/B experimentation, feature flagging, and conversion optimization, in close partnership with product and growth teams
• Own and improve critical member-facing flows-registration, authentication, onboarding, and provider matching-delivering best-in-class user experiences at scale
• Harden existing front-end architecture by identifying and resolving technical debt, improving reliability, reducing latency, and elevating overall code quality
• Collaborate with cross-functional teams-product, design, data, and backend engineering-to ship high-impact features that improve the top of funnel experience for members seeking care
• Provide technical leadership in architectural discussions, code reviews, and front-end system planning, setting a high bar for the team
• Advocate for engineering excellence: test coverage, observability, accessibility, performance benchmarking, and documentation
• Own technical delivery for complex front-end projects or subsystems, breaking down ambiguous requirements into incremental, shippable units
• Champion improvements in developer experience, front-end tooling, and build infrastructure
• Participate in an on-call rotation to support system reliability and respond to production issues
• Mentor and support the growth of other engineers on the team

What success looks like:

• Deliver high-impact, high-quality projects on time and with stakeholder satisfaction
• Maintain high system reliability and quality through strong testing and scalable design
• Drive cross-functional collaboration with product, design, data, or other teams, to align on goals and delivery
• Lead by example through strong individual contributions and peer mentorship
• Deliver measurable improvements in engineering velocity, scalability, or developer experience
• Identify cross-team opportunities and contribute to organizational-level improvement

What you’ll bring:

• Deep expertise in React, Next.js, and TypeScript; demonstrated mastery of the ecosystem including rendering strategies, state management, performance optimization, and component architecture
• Proven ability to independently lead delivery of complex front-end projects from design through production
• Experience with growth and experimentation frameworks, including A/B testing, feature flags, and analytics instrumentation (e.g., LaunchDarkly, Mixpanel, or similar)
• Strong track record of improving existing systems - refactoring for reliability, performance, scalability, and long-term maintainability - not just shipping net-new features
• Experience working in cross-functional Agile teams, partnering closely with product and design
• Familiarity with observability and monitoring tools such as Datadog or Sentry
• Strong understanding of web performance fundamentals: Core Web Vitals, bundle optimization, lazy loading, and rendering performance
• Experience working in cross-functional Agile teams
• Strong problem-solving skills and high attention to detail

Nice to have:

• Experience with growth initiatives, authentication, registration flows, or member onboarding
• Experience working in a healthcare or mental health tech environment

The target base salary range for this position is $207,000 - $233,000, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. 

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. 
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.

Reporting to the Senior Engineering Manager, Member Growth, Channels, this engineer will enhance and scale the backend systems powering the features that improve how members discover and engage with care. This role is part of the Member Growth team and is instrumental in delivering intuitive, reliable user experiences at scale.

Please note that this is a hybrid role based in San Francisco, with an expectation to be in the office 2–3 days per week at our 2 Embarcadero Ctr. location. Candidates must be based in the San Francisco metro area or able to relocate independently within 90 days of their start date. Occasional travel will be required for team on-sites.

What you’ll do:

• Design and build scalable backend services using Ruby on Rails, Python, GraphQL, SQL
• Collaborate with cross-functional teams to ship high-impact features that improve member growth
• Expand and maintain existing member growth infrastructure
• Debug and resolve issues quickly and efficiently
• Contribute to architectural discussions, code reviews, and tech debt prioritization
• Advocate for high engineering standards, including test coverage, documentation, and observability
• Participate in an on-call rotation to support system reliability and respond to production issues
• Collaborate flexibly across time zones, as needed, to support distributed teams and stakeholder
• Build and maintain integrations with data warehouses or external APIs
• Troubleshoot data discrepancies and work with cross-functional teams to resolve issues

What success looks like:

• Deliver projects on time, within scope, and with high stakeholder satisfaction
• Maintain high system uptime and low defect rates through strong testing and observability practices
• Partner effectively with product, design, data, or other teams, contributing meaningfully to team goals and alignment
• Complete tasks independently, resolve issues proactively, and accurately track personal work
• Contribute to improved team velocity through planning, estimation, and delivery best practices
• Continuously seek out new technologies or practices to improve engineering outcomes

What you’ll bring:

• 3-5 years of experience in software development with a focus on backend development
• Proficiency in at least one of the following languages: Ruby on Rails, Python, Java, C#, or equivalent
• Ability to work independently and collaboratively in a fast-paced, ambiguous environment
• Experience working in cross-functional Agile teams
• Strong problem-solving skills and attention to detail
• Familiarity with observability and experimentation tools such as: Datadog, LaunchDarkly, Sentry, Mixpanel, Iterable
• Experience with containerization or cloud infrastructure tools like Docker or AWS
• Experience designing and maintaining GraphQL APIs
• Strong knowledge of SQL and experience working with databases such as PostgreSQL or Snowflake]
• Demonstrated ability to troubleshoot data discrepancies and identify root causes

The target base salary range for this position is $138,000 - $161,000 and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. 

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. 
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.

Reporting to the Senior Engineering Manager - Top of Funnel, this full-time engineer will develop full-stack features that improve how members discover and engage with care. You will be part of the Member Growth team, working at the intersection of product, design, and data to deliver intuitive, reliable user experiences at scale.

The Top of Funnel team owns the critical first steps of a member's journey, from registration and authentication to onboarding and provider matching. Your work will directly influence how millions of people access mental healthcare for the first time.

Please note that this is a hybrid role based in San Francisco, with an expectation to be in the office 2–3 days per week at our 2 Embarcadero Ctr. location. Candidates must be based in the San Francisco metro area or able to relocate independently within 90 days of their start date. Occasional travel will be required for team on-sites. 

What you’ll do:

• Design and build scalable full-stack and front-end services using Ruby on Rails, React, & GraphQL
• Collaborate with cross-functional teams to ship high-impact features that improve the top of funnel experience for members looking for care
• Expand and maintain existing web applications and infrastructure
• Debug and resolve issues quickly and efficiently
• Contribute to architectural discussions, code reviews, and tech debt prioritization
• Advocate for high engineering standards, including test coverage, documentation, and observability
• Participate in an on-call rotation to support system reliability and respond to production issues
• Collaborate flexibly across time zones, as needed, to support distributed teams and stakeholder
• Work with product managers and designers to scope and deliver 0-1 product features
• Break down complex requirements into manageable, shippable units
• Identify areas for growth and iteration on our application stack and advocate for them on the roadmap
• Improve self-service capabilities by evolving system architecture

What success looks like:

• Delivery: Projects land on time, within scope, and with high stakeholder satisfaction
• Quality: High system uptime and low defect rates through strong testing and observability practices
• Collaboration: Effective partnership with product, design, and data, contributing meaningfully to team goals and alignment
• Ownership: Tasks completed independently, issues resolved proactively, and personal work accurately tracked
• Velocity: Improved team delivery through strong planning, estimation, and execution practices
• Growth: Continuous curiosity, seeking out new technologies and practices to improve engineering outcomes

What you’ll bring: 

• 3-5 years of experience in software development with a focus on full-stack or front-end development
• Proficiency in at least one of the following: Ruby on Rails, Typescript, React
• Ability to work independently and collaboratively in a fast-paced, ambiguous environment
• Experience working in cross-functional Agile teams
• Strong problem-solving skills and attention to detail
• Familiarity with observability and experimentation tools such as Datadog, LaunchDarkly, Sentry, Mixpanel, Iterable
• Experience designing and maintaining GraphQL APIs
• Bonus: Experience with growth initiatives, authentication, or registration flows
• Experience working in a healthcare or mental health tech environment

The target base salary range for this position is $138,000 - $161,000, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. 

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. 
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.

Reporting to the Senior Engineering Manager - Care, this Software Engineer II will be a full-time role instrumental in executing on the team’s ambitious vision.  You will contribute by building a unified set of AI-powered servicing tools that automate toilsome work and enable self-service.  You will work closely with our Product and Engineering leadership to execute on deliverables, as a part of a collaborative team creating the products that transform mental healthcare for the better. 

Please note that this is a hybrid role based in San Francisco, with an expectation to be in the office 2–3 days per week at our 2 Embarcadero Ctr. location. Candidates must be based in the San Francisco metro area or able to relocate independently within 90 days of their start date. Occasional travel will be required for team on-sites.

What you’ll do: 

• Design and build scalable full-stack services using Ruby on Rails & React
• Collaborate with cross-functional teams to ship high-impact features that improve the Care Support experience
• Expand and maintain existing web applications and infrastructure
• Debug and resolve issues quickly and efficiently
• Provide technical leadership in architectural discussions, code reviews, and system planning
• Advocate for high engineering standards, including test coverage, documentation, and observability
• Participate in an on-call rotation to support system reliability and respond to production issues
• Collaborate flexibly across time zones, as needed, to support distributed teams and stakeholder
• Break down ambiguous or complex requirements into manageable, shippable units
• Propose and execute infrastructure or tooling improvements
• Champion observability, performance, or platform reliability improvements
• Drive technical and architectural discussions within the team

What success looks like:

• Deliver projects on time, within scope, and with high stakeholder satisfaction
• Maintain high system uptime and low defect rates through strong testing and observability practices
• Partner effectively with product, design, data, or other teams, contributing meaningfully to team goals and alignment
• Complete tasks independently, resolve issues proactively, and accurately track personal work
• Contribute to improved team velocity through planning, estimation, and delivery best practices
• Continuously seek out new technologies or practices to improve engineering outcomes

What you’ll bring:

• 3-5 years of experience in software development with a focus on backend or full-stack development
• Proficiency in at least one of the following languages: Ruby on Rails, Typescript, React
• Proven ability to independently lead delivery of complex technical projects
• Experience working in cross-functional Agile teams
• Strong problem-solving skills and attention to detail
• Familiarity with observability and experimentation tools such as Datadog, LaunchDarkly, Sentry, Mixpanel, Iterable

Nice to have: 

• Experience in the benefits or mental health space
• Experience with B2B2C customers

The target base salary range for this position is $138,000 - $161,000, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. 

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. 
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.

We are looking for a Senior Data Scientist I to join the Customer Reporting team. Reporting to the Director of Data Science and partnering with Product and Customer Success, you will be responsible for building data products that enable our customers to understand the impact Spring Health is creating for their organization. This role will work closely with our customers and internal teams to discover and scale data narratives that highlight how we are delivering exceptional care while eliminating barriers to mental health.

This is a full-time, hybrid role based in Spring’s San Francisco hub at 2 Embarcadero Center, with an expectation to be in the office 2 to 3 days per week. Periodic travel of up to 25% is expected for team collaboration and company events. If you are passionate about using data to create meaningful impact and thrive in a dynamic, customer-focused environment, we would love to hear from you.

What you’ll do:

• Inform how we refine the Customer Experience Product Roadmap to pursue innovative AI/ML capabilities that give our customers their “WOW” moment
• Be part of a team of innovative Data Scientists building the analytics story that demonstrates Spring Health's value to customers
• Analyze data across all aspects of the member mental health journey to show our customers the value of their investment and provide them with actionable insights on how to further improve member wellbeing
• Provide thought leadership in how we evolve our customer data story

What success looks like: 

• Customers and internal stakeholders are highly satisfied with the quality of work produced
• Customers and internal stakeholders trust the data provided to them; reports and data sets are reviewed for data consistency and data quality
• Requests are completed in a timely manner while still prioritizing a high standard of quality
• You have worked with a partnering Product Manager to implement additional AI/ML capabilities into our products
• You demonstrate ownership and expertise of measurement domains for specific products
• Bring ideas forward that help us innovate our customer experience products and deepen our customer data story

What you’ll bring: 

• You have a degree in a STEM-related field and 5+ years working experience as a Data Scientist
• You are an expert in advanced SQL and are proficient in Python
• You have developed predictive models to solve business problems and deployed them in production
• You have hands-on experience building pipelines in dbt and developing end-to-end in Looker (or other data visualization platform)
• You are humble, highly motivated, and thrive in fast-paced environments
• You have exceptional communication skills, and have operated in a role that required frequent interaction with customers 
• Proven ability to proactively manage your own priorities and dependencies in alignment with cross-functional dependencies and product/business impact 
• Passion for successfully navigating ambiguous problem areas and learning new approaches 
• You are energized by mentoring others and enjoy defining processes that help to scale your team 
• You have exceptional analytical creativity and are an expert at designing analyses that tell a compelling story
• You are energized by impact; you are obsessed with outcomes irrespective of whether they are achieved by ML models or spreadsheets
• You are passionate about changing the face of mental health care, and Spring Health’s mission to remove all barriers to mental health resonates with you
• Ability to travel periodically (<25%)

The target base salary range for this position is $183,00 - $205,500, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. 

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. 
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.

Reporting to the Senior Engineering Manager, Member Growth, Retention, this engineer will join a highly experimental growth pod focused on improving member retention. In this role, you will work across the full technical stack to design, build, and iterate on experiments that drive engagement, contributing to both frontend clients and backend systems. You’ll play a key role in rapidly delivering and scaling features that shape how members interact with and stay connected to care.

Please note that this is a hybrid role based in San Francisco, with an expectation to be in the office 2–3 days per week at our 2 Embarcadero Ctr. location. Candidates must be based in the San Francisco metro area or able to relocate independently within 90 days of their start date. Occasional travel will be required for team on-sites.

What you’ll do: 

• Design and build scalable full-stack services using Ruby on Rails, React, GraphQL
• Collaborate with cross-functional teams to ship high-impact features that improve our member growth
• Expand and maintain existing web and mobile applications
• Debug and resolve issues quickly and efficiently
• Provide technical leadership in architectural discussions, code reviews, and system planning
• Advocate for high engineering standards, including test coverage, documentation, and observability
• Participate in an on-call rotation to support system reliability and respond to production issues
• Collaborate flexibly across time zones, as needed, to support distributed teams and stakeholders
• Lead initiatives to define and implement scalable system designs
• Own technical delivery for complex projects or subsystems
• Break down ambiguous or complex requirements into manageable, shippable units
• Drive technical and architectural discussions within the team

What success looks like:

• Deliver projects on time, within scope, and with high stakeholder satisfaction
• Maintain high system uptime and low defect rates through strong testing and observability practices
• Partner effectively with product, design, data, or other teams, contributing meaningfully to team goals and alignment
• Complete tasks independently, resolve issues proactively, and accurately track personal work
• Contribute to improved team velocity through planning, estimation, and delivery best practices
• Continuously seek out new technologies or practices to improve engineering outcomes

What you’ll bring: 

• 3-5 years of experience in software development with a focus on full-stack development
• Proficiency in at least one of the following languages: Ruby on Rails, Typescript, React
• Proven ability to independently lead the delivery of complex technical projects
• Experience working in cross-functional Agile teams
• Strong problem-solving skills and attention to detail
• Experience designing scalable, maintainable system architecture
• Familiarity with observability and experimentation tools such as Datadog, LaunchDarkly, Sentry, Mixpanel, and Iterable
• Experience designing and maintaining GraphQL APIs
• Experience in mentoring and providing technical guidance to other engineers

Nice to have: 

• Experience in the benefits or mental health space
• Experience with B2B2C customers

The target base salary range for this position is $138,000 - $161,000, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. 

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. 
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.

We are actively seeking a Staff AI Security Engineer to join our team. Reporting to the CISO, you will define and evolve our AI security strategy to protect highly sensitive mental health data across both product and corporate environments. 

Please note that this is a hybrid role based in San Francisco, with an expectation to be in the office 2–3 days per week at our 2 Embarcadero Ctr. location. Candidates must be based in the San Francisco metro area or able to relocate independently within 90 days of their start date. Occasional travel will be required for team on-sites.

What you’ll do

• Define and evolve our AI security strategy to protect highly sensitive mental health data across both product and corporate environments
• Lead secure design and threat modeling for AI systems including LLMs, agentic workflows, and retrieval pipelinesIdentify and mitigate risks such as prompt injection, data exfiltration, model abuse, and privilege escalation
• Build scalable AI security guardrails and tooling that enable safe experimentation across engineering and business teams
• Establish AI-specific governance frameworks covering identity, access control, auditability, and observability
• Take ownership of and lead our AI Red Team to proactively identify vulnerabilities
• Design and implement AI observability pipelines to detect anomalous model behavior and policy violations in near real-time
• Develop and operationalize AI incident response playbooks to ensure rapid containment of security eventsPartner with product and engineering teams to enable responsible AI innovation in a hyper-growth environment
• Champion a culture of secure AI development by mentoring engineers and defining high standards for the organization

What success looks like in this role

• 80% of new AI product features are threat modeled prior to GA
• 80% of AI features are tested by the AI Red Team or equivalent adversarial testing before GA
• Achieve >=70% coverage of production AI features with automated LLM vulnerability testingGrow participation in the AI Red Team by 10% YoY
• Develop AI incident response playbooks and conduct at least one AI-focused tabletop or live simulation per year

What you’ll bring

• 10+ years experience in a software engineering discipline, with at least 5+ years focused on security
• Hands-on experience securing AI/ML systems, including practical AI red teaming against LLMs, agentic workflows, or RAG systems
• Experience developing or implementing automated LLM vulnerability testing for prompt injection and data exfiltrationStrong foundation in application security principles, threat modeling, secure design, and identity and access control
• Demonstrated ability to build tools and automation with a developer mindset
• Experience influencing senior engineers and cross-functional stakeholders across product, legal, and complianceProven track record of mentoring engineers and cultivating a strong security culture across an organization
• Strong working knowledge of modern developer tooling, CI/CD pipelines, and git-based collaboration
• Ability to operate in ambiguity and translate emerging AI risks into pragmatic, scalable security controls
• Deep personal ownership and a passion for advancing AI security through continuous learning

The target base salary range for this position is $239,200 - $270,000, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. 

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. 
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.

Reporting to the Senior Engineering Manager, Member Growth, Retention, this senior software engineer will join a highly experimental growth pod focused on improving member retention. In this role, you will work across the full technical stack to design, build, and iterate on experiments that drive engagement, contributing to both frontend clients and backend systems. You’ll play a key role in rapidly delivering and scaling features that shape how members interact with and stay connected to care.

Please note that this is a hybrid role based in San Francisco, with an expectation to be in the office 2–3 days per week at our 2 Embarcadero Ctr. location. Candidates must be based in the San Francisco metro area or able to relocate independently within 90 days of their start date. Occasional travel will be required for team on-sites. 

What you’ll do: 

• Design and build scalable full-stack services using Ruby on Rails, React, GraphQL
• Collaborate with cross-functional teams to ship high-impact features that improve our member growth
• Expand and maintain existing web and mobile applications
• Debug and resolve issues quickly and efficiently
• Provide technical leadership in architectural discussions, code reviews, and system planning
• Advocate for high engineering standards, including test coverage, documentation, and observability
• Participate in an on-call rotation to support system reliability and respond to production issues
• Collaborate flexibly across time zones, as needed, to support distributed teams and stakeholders
• Lead initiatives to define and implement scalable system designs
• Own technical delivery for complex projects or subsystems
• Break down ambiguous or complex requirements into manageable, shippable units
• Drive technical and architectural discussions within the team

What success looks like:

• Deliver projects on time, within scope, and with high stakeholder satisfaction
• Maintain high system uptime and low defect rates through strong testing and observability practices
• Partner effectively with product, design, data, or other teams, contributing meaningfully to team goals and alignment
• Lead high-quality code reviews and technical discussions
• Influence team velocity and architecture through mentorship and planning contributions
• Drive continual improvement in team delivery, reliability, and system maintainability

What you’ll bring: 

• 5+ years of experience in software development with a focus on full-stack development
• Proficiency in at least one of the following languages: Ruby on Rails, Typescript, React
• Proven ability to independently lead delivery of complex technical projects
• Experience working in cross-functional Agile teams
• Strong problem-solving skills and attention to detail
• Experience designing scalable, maintainable system architecture
• Familiarity with observability and experimentation tools such as Datadog, LaunchDarkly, Sentry, Mixpanel, Iterable
• Experience designing and maintaining GraphQL APIs
• Experience mentoring and providing technical guidance to other engineers

The target base salary range for this position is $183,000 - $205,500 and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. 

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. 
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.

Reporting to the Senior Director of Product, Care Foundations, you will take on a high-impact role in building and delivering experiences for our members needing services that support their therapy experience. A key component of this is building tools that allow the human agents that support and guide our members to work at the top of their training and/or licensure.  

Please note that this is a hybrid role based in San Francisco, with an expectation to be in the office 2–3 days per week at our 2 Embarcadero Ctr. location. Candidates must be based in the San Francisco metro area or able to relocate independently within 90 days of their start date. Occasional travel will be required for team on-sites.

What you’ll do:

• Leverage automation and AI-assisted workflows to streamline service delivery, communication, and task management, improving overall efficiency and experience
• Gather, synthesize, and apply user feedback to deliver experiences and tools that move metrics meaningfully 
• Drive additional  innovation by deeply understanding usage and experience of what you have built - to further meet the users’ functional and emotional needs
• Partner with analytics and data science to measure and analyze the impact of your initiatives, using insights to continuously refine and improve effectiveness.
• Work closely with the broader Product organization to set strategy within your team’s scope, serving as the subject matter expert and helping guide organizational decisions.
• “Roll up your sleeves” and drive results as an independent, self-driven product manager with stage-appropriate product management rigor and attention to detail.
• Stay informed on industry trends, competitor products, and emerging technologies, proactively sharing insights to shape and evolve product strategy.

What success looks like in this role:

• Meaningfully impacting Spring’s COGS and Gross Margin by driving containment within high-quality, agentic experiences
• Maintain high customer satisfaction with servicing experiences (as measured by CSAT)
• Meaningfully impact the time it takes for human agents to resolve member and provider issues
• Strong relationships with operations stakeholders such that the incumbent can work under minimal supervision to strategize, make decisions, and  achieve their goals

What we expect from you:

We’re looking for an experienced product manager with demonstrated talent for creativity and execution. Experience working with regulated industries, in AI/ML, and having worked in a high-growth startup environment is a big plus. 

• Bachelor’s degree in Business, Computer Science, Engineering, or a related field
• 7+ years of product management experience with a solid track record of delivering successful products focused on efficiency and streamlining complex processes
• Ability to quickly build empathy for target users and teams—you can understand their daily realities, learn their language, and translate their needs into intuitive, efficient product experiences.
• Superior ability to seek and use data to inform decision making and hypothesis formation
• Comfort with a high-growth, dynamic environment, and an ability to balance agility with consistency as business priorities, user needs, and our competitive environment evolves
• An ability to navigate ambiguity, with a bias towards rapid execution over process 
• A self starter who demonstrates strong judgement and negotiation skills when given autonomy
• Aptitude and desire to build effective internal and external relationships with varied and demanding stakeholders
• Strong technical knowledge and foundation in AI/ML and SaaS capabilities 
• Experience integrating homegrown platforms with third party tools

The target base salary range for this position is $200,000 - $243,000, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. 

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. 
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.

We are looking for  a visionary and execution-oriented Vice President, AI Transformation to lead enterprise-wide AI strategy and drive measurable business impact across our organization. As a late-stage, high-growth health technology company, we are focused on advancing AI from promising initiatives to scaled, value-generating capabilities across the organization.

Reporting to the CTO, this leader will operate at the intersection of technology, product, operations, clinical, finance, and data, ensuring AI initiatives deliver measurable ROI while maintaining regulatory compliance, security, and ethical AI standards. They will define and execute the company’s AI transformation roadmap

Please note that this is a hybrid role based in New York City or San Francisco, with an expectation to be in office 2-3 days a week.

What you’ll do:

• Define and execute a multi-year enterprise AI transformation strategy aligned to company growth objectives.
• Identify and prioritize high-impact AI opportunities across operations, customer support, sales, marketing, finance, HR, and engineering.
• Establish and operationalize an enterprise AI governance model, including pilot sequencing, scaling, and rollout.
• Lead AI-driven automation initiatives to improve efficiency through copilots, workflow automation, and intelligent orchestration.
• Develop and implement ROI frameworks to evaluate and prioritize AI investments based on measurable business value.
• Partner with Product and Engineering to embed AI capabilities into member and provider-facing products.
• Drive experimentation with generative and predictive AI to unlock new capabilities and competitive differentiation.
• Lead enterprise-wide AI adoption, including building AI literacy programs and enabling cross-functional teams.
• Establish centers of excellence and scalable frameworks to support AI enablement across the organization.
• Partner with Data and Engineering to build scalable AI infrastructure, including MLOps, model lifecycle management, and vendor strategy.

What success looks like: 

• Measurable reduction in operating expenses through AI-driven automation.
• Improved operational cycle times (e.g., onboarding, support resolution etc).
• Increased enterprise productivity metrics.
• AI embedded in core products driving measurable user and revenue impact.
• Clear AI governance and responsible AI framework implemented company-wide.
• Strong adoption and AI fluency across functions.

What you’ll bring:

• 12+ years of experience in technology, data, AI, or digital transformation roles.
• 5+ years of executive leadership experience driving enterprise-scale AI initiatives.
• Proven track record of deploying AI solutions that deliver measurable business impact, including cost savings or productivity gains.
• Experience operating in high-growth, late-stage startup or scaled technology company environments.
• Experience working in regulated industries, with healthcare experience strongly preferred.
• Deep understanding of generative AI, LLM applications, agentic systems, machine learning lifecycle, MLOps, and automation frameworks.
• Strong ability to evaluate technical architectures and translate them into clear business outcomes.
• Demonstrated ability to lead cross-functional initiatives across Product, Engineering, Clinical, and Operations teams.
• Strong financial acumen with a data-driven approach to decision-making and ROI evaluation.
• Proven ability to drive organizational change and foster adoption of AI-first ways of working.

Nice to have:

• Experience building or scaling AI platforms in a healthcare or digital health environment.
• Familiarity with enterprise AI governance, risk, and ethical AI frameworks.
• Experience leading AI centers of excellence or enterprise-wide enablement programs.

The target base salary range for this position is $287,500 - $332,000, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. 

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. 
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.