Role Summary

The Physician Liaison and Community Manager is responsible for implementing initiatives designed to facilitate the development of relationships between Spring Fertility physicians and referring physicians, medical practice groups, supplementary wellness providers, and community partners in order to increase referral volume. We are looking for a get-it-done person with excellent interpersonal skills and a keen attention to detail. This person is a creative but metrics-driven individual with an understanding of relationship building and event management best practices. The primary responsibility is establishing and maintaining positive, effective relationships and ongoing communications with physicians and medical practice groups.

Day-to-day duties include: 

• Physician outreach and relationship development
• Positioning Spring as a leader in fertility care
• Introducing new Spring physicians to the market
• Make regular contact (via in-person meetings, telephone, email or other channels) with existing network of referring physicians, office managers, community grand rounds coordinators and other staff to build relationships necessary to drive referral patient volume
• Develop and foster new relationships with prospective accounts
• Report weekly on referral volume by channel, tracking activity and effectiveness of outreach
• Coordinate patient- and prospective patient-facing events to drive brand awareness, including but not limited to in-house informational sessions, community events, events/conferences, etc.
• Maintain outreach schedule for Spring Fertility physicians in the community
• Work closely with Marketing to develop collateral to support outreach

Education, Licenses, Certifications

• Bachelor's Degree
• Minimum of three years healthcare or sales experience; previous sales experience working with physicians preferred
• Experience working within Salesforce or other CRM platforms a plus
• A valid driver’s license, active insurance, and a clean driving record are required due to the territory and field-based nature of this position

Employment Type

This is a full time exempt position that requires travel within the region and contribution to company events outside of business hours

Compensation

The base salary range for this role is $90,000-$100,000 annually. This role also has bonus potential. Salary is based on several factors including job related knowledge and skill set, depth of experience, certifications and/or degrees. 

Role Summary

We’re looking for a Social Media & Influencer Manager to lead content and creator strategy across three growing brands in the fertility space: Spring Fertility, Open Fertility, and Nest Donor Bank. 

This role is for someone who understands how to build community and drive measurable growth, not just post content. You’ll own day-to-day social strategy, manage influencer partnerships from outreach to reporting, and translate brand priorities into thoughtful, high-performing campaigns across platforms. 

Day-to-Day Responsibilities 

Social Media Strategy & Execution 

• Develop and execute platform strategies across Instagram, TikTok, Reddit, and emerging channels 

• Build monthly content calendars aligned to business priorities (egg freezing, IVF, donor recruitment, etc.) 

• Partner with internal teams to translate clinical education into accessible, engaging content 

• Write copy and guide creative direction to ensure content is on-brand, compliant, and performance-minded 

• Track and report on key metrics (engagement, reach, saves, clicks, leads) and use insights to optimize 

Influencer & Creator Partnerships 

• Identify and recruit mission-aligned creators across fertility, women’s health, parenting, lifestyle, and local markets 

• Own outreach, negotiation, contracting, and briefing 

• Manage deliverables, usage rights, whitelisting, and paid amplification in partnership with growth team 

• Build long-term ambassador relationships, not just one-off posts 

• Measure performance and continuously refine creator mix based on ROI and brand impact 

Community & Brand Growth 

• Oversee community management, tone of voice, and engagement strategy 

• Surface patient stories and testimonials in collaboration with care teams 

• Support IRL activations and events with creator integration 

• Stay ahead of platform trends while ensuring content remains thoughtful and responsible in a sensitive healthcare space 

Education, Licenses, Certifications

• 3–5 years of experience in social media and influencer marketing (healthcare, wellness, women’s health, or mission-driven brands a plus) 

• Experience managing creators end-to-end — from sourcing to reporting 

• Strong copywriting skills with an ability to balance warmth and credibility 

• Comfort interpreting performance data and adjusting strategy accordingly 

• Understanding of paid usage/whitelisting and how influencer integrates into a broader growth strategy 

• Ability to manage multiple brands with distinct audiences and tones 

Employment Type

This is a full-time, exempt role based in New York City. The position follows an onsite work schedule, with some travel expected.

Compensation

The starting salary range for this role is $75,000-$110,000 annually. Salary is based on several factors including job related knowledge and skill set, depth of experience, certifications and/or degrees.