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Role Summary
You will manage a high-volume book of mid-market renewal accounts across EMEA.
This role requires strong organisation, outbound discipline, and the ability to work closely with both field sales and channel partners to secure on-time renewals.
Success in this role comes from pace, ownership, and structured execution.
Manage a high-volume portfolio of renewal opportunities
Achieve quarterly sales goals and drive the renewals sales process
Proactively engage customers and channel partners 90–120 days before expiry Work in close alignment with field AEs on shared accounts
Drive urgency through partners to secure timely quotes and orders
Identify churn risk early and escalate with proposed solutions
Maintain accurate forecasting and pipeline hygiene in SFDC
Deliver consistent outbound activity to protect revenue
Own and manage the end-to-end renewals process, including maintaining an accurate forecast status in SFDC
Collaborate with the account executive and channel team
Identify cross sell opportunities
Identify natural expansion
Experience
2–5 years in renewals, sales, or account management (SaaS preferred)
Comfortable managing a high-volume book of business in:
Commercial
Midmarket
Enterprise
Experience in selling through and with channel partners, and ability to thrive in a team selling environment
Proficient in Salesforce (SFDC) any CRM tools
Fluency in both German and English
Skills and Behaviours
Strong organizational skills; comfortable managing volume
Confident and experienced in outbound activity (phone, email, follow-up cadence)
Participate in call out days to partner and end users
Success with working as a team, Sales AE and Channel
Comfortable navigating partner-driven sales cycles
Resilient and able to persevere through objections
Coachable and open to structured processes
Takes ownership and proposes solutions, not problems
Team-oriented with a commercial mindset
Execute a planned cadence of engagement customers and put detailed strategic account plans in place where appropriate.
Looks to enable course correction and contribute to a successful team
Work in support of the new business sales team when their expansion business is in conjunction with a pending renewal to ensure full renewal is achieved and partnering to support the additional growth solutions to the customer’s desired cybersecurity and business outcomes.
Enterprise Renewals Rep: Low volume engagement driven primarily through partnership with Enterprise Account Executive, within or outside of the renewal window. Engagement based on collaboration with AE regarding risk or potential. Assume 50 active engagements per quarter.
Midmarket Renewals Rep: Medium volume engagement within renewals window, partnering through opportunity tagging by Account Executive, and outbound engagement for any untagged renewal window opportunities. Assume 75 active engagements per quarter
Commercial Renewals Rep: High volume engagement within renewals window, leveraging outbound digital, cadenced engagements. Motions driven primarily through partner engagement with reactive actions in support of full book of commercial renewals within renewal window.
Ready to apply?
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Ready to apply?
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Role Summary
As a MDR Senior Threat Analyst on our Managed Detection and Response (MDR) team, you will provide best-in-class monitoring, detection, and response services to proactively defend customer environments before attacks prevail. You will lead, work alongside and contribute to a team of incident response analysts, cyber threat hunters, engineers, and ethical hackers by using enterprise, log analysis and endpoint collection systems to facilitate investigations, identification, and neutralization of cyber threats.
Ready to apply?
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Role Summary
This role is for individuals with real cybersecurity experience who understand the pressures faced by security teams and the challenges businesses encounter in strengthening their defences. If you've worked in a cybersecurity team, led advisory engagements through a managed service provider, or helped organisations tackle security challenges, this is your chance to apply that expertise on a larger scale.
As a CISO Advantage Field Specialist, you'll be the key expert for MSP partners seeking genuine knowledge. Instead of relying on slides, you'll leverage your deep understanding of advancing cyber maturity and transformation. Your role includes assisting partners in integrating CISO Advantage into their offerings, empowering their teams to deliver effective security services.
We seek proactive individuals who thrive at the intersection of technology, people, and business outcomes. If you're excited about helping underserved businesses manage their security risks using leader-edge technology, data and AI as real tools, this role was made for you.
Product Feedback & Market Intelligence
MSP Partner Enablement
End-User Adoption & Training Support
Cross-Function Collaboration
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Role Summary
The Security Automation Researcher will be responsible for identifying, defining and implementing valuable automation opportunities for Sophos MDR team. By researching workflows, analyzing operational data, and collaborating with key stakeholders, this role consolidates requirements and implements, tests, and maintains new security automation workflows, ensuring they are robust, secure, and delivers measurable efficiency improvements. Leveraging proprietary and open-source tools and technologies, the MDR Security Automation Researcher will deliver against unique and broad challenges facing the efficiency and effectiveness of the Sophos MDR Team.
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Role Summary
Malware Researcher? Red/Blue/Purple team member? We have a fantastic opportunity here at Sophos Labs for a Threat Researcher role to join our global team of Behavioral Protection engineers, to hunt, to research, and to add real-time protection for suspicious activity across our customer environments. Our team of skilled security experts combine their passion to detect & disrupt cyber-attacks with their capability to develop protection rules that can cut through the noise in modern computing environments to tease out attacker’s nefarious activities. You are intrinsically motivated to understand the core logic behind malware and hacking attacks, to find & predict new ways attackers will modify their techniques and take great satisfaction in developing robust protection logic that is immune to evasive actions. You will be responsible for writing behavioral protection rules that are able to block malicious activities across all types of TTP (even if a Mitre Technique doesn’t exist yet). This is the foundation of Sophos next-gen approach. Above all - you enjoy thinking creatively; combining your deep technical knowledge, your tenacity for innovation, and your can-do attitude to solve complex and challenging problems on daily basis. Additionally, you will also be supporting our remediation effort to remove artifacts left behind, by writing cleanup rules, and supporting our Sandbox development, such as (but not limited to) creating signatures, identifying evasion techniques that prevent the sandbox from running the threat smoothly.Ready to apply?
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Desirable
Ready to apply?
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Investigate and analyze logs and security-related events via Sophos tooling
Handle escalations from Tier I Threat Analysts - guide / advise on investigation handling
Onboard and train new Threat Analysts
Create cases, track and follow up with clients through threat neutralization
Communicate and document findings to various customer audiences including technical and executive teams
Follow up with customers through to issue resolution and drive continuous improvement by providing detailed recommendations to minimize risk in customer environments
Acknowledge and satisfy inbound customer requests and interact with customers through various mediums (Email, Phone, Ticket)
Collaborate and assist with core security and threat response teams
Actively research emerging Indicators of Compromise/Attack, exploits and vulnerabilities
Conduct threat hunting to identify potential threats throughout the MDR customer base
Participate in Security Operations process improvement and creation
Obtain metrics for reporting on threat trends, intelligence analysis and situational awareness
Essential
Professional working proficiency in both German and English are required
Willingness to work outside of standard business days including weekends and holidays – our MDR service is 24x7x365 (Hours are standard business hours)
2+ years of experience working in a SOC environment or computer security team in an IT environment
Endpoint and network security experience required; IDS, IPS, EDR, ATP, Malware defenses and monitoring experience
Experience with threat hunting
Experience administering and supporting Windows OS (workstations and server) and one of the following: Apple or Linux-based operating systems (RedHat, Debian, Ubuntu, OS X)
Knowledge of common adversary tactics and techniques, e.g., obfuscation, persistence, defense evasion, etc.
Fundamental understanding of network traffic analysis including TCP/IP, routing, switching, protocols, etc.
Strong understanding of Windows event log analysis
Working knowledge of incident response procedures
Passion for all things related to information technology and cybersecurity
Natural curiosity and ability to learn new skills quickly
Excellent troubleshooting and analytical skills, with proven ability to think outside the box
Customer service-oriented with strong written and verbal communication skills
Must thrive within a team environment as well as on an individual basis
Innovative mindset and driven to contribute to a team providing a best-in-class cybersecurity service
Bachelors in Information Technology, Computer Science or a related field; or relevant commensurate work experience
Desirable
Knowledge of MITRE ATT&CK framework
Experience with SQL query construction
Experience with OSQuery Programming and scripting skills - proficient knowledge of PowerShell
Experience with enterprise information security data management - SIEM
Advanced Cyber Security certifications
Ready to apply?
Apply to Sophos
Role Summary
Review security-related events via cases and assess their risk and validity based on available telemetry from network, endpoint, and global threat intelligence information to provide customers with concise, detailed, and well-written incident reports, root causes identification, and remediation recommendations
Provide customers with understandable context around their security environment and threats
Interface with customers to address their issues, concerns, and questions, and drive to satisfactory closure any issues that impact the service and its value
Work with customer and internal Sophos incident response teams to resolve ongoing intrusions, malware outbreaks, and other security incidents
Use the Sophos platform to proactivity hunt for and investigate activity within the customer environment
Review security-related events via investigations and assess their risk and validity based on available telemetry from network, endpoint, and global threat intelligence information to provide customers with concise, detailed, and well-written incident reports, root causes identification, and remediation recommendations
Provide customers with understandable context around their security environment and threats
Interface with customers to address their issues, concerns, and questions, and drive to satisfactory closure any issues that impact the service and its value
Work with customer and internal Sophos incident response teams to resolve ongoing intrusions, malware outbreaks, and other security incidents
At least 5 years of experience working in a SOC environment or computer security team in an IT environment
Endpoint and network security experience required; IDS, IPS, EDR, ATP, Malware defenses and monitoring experience
Experience with threat hunting
Experience administering and supporting Windows and Unix bases Operating Systems, including both workstations and servers
Knowledge of common adversary tactics and techniques, e.g., obfuscation, persistence, defense evasion, etc.
Fundamental understanding of network traffic analysis including TCP/IP, routing, switching, protocols, etc.
Strong understanding of Windows event log analysis
Experience with basic Python scripts (reading and understanding)
Working knowledge of incident response procedures
Excellent troubleshooting and analytical thinking skills
Must be able to thrive within a team environment as well as on an individual basis
Customer service-oriented with strong documentation and communication skills
Passion for all things information technology and information security
Natural curiosity and ability to learn new skills quickly
Ability to think outside the box
Innovative mindset and driven to contribute to a team providing a best-in-class cybersecurity service
Bachelors in Information Technology, Computer Science or a related field; or relevant commensurate work experience
Willingness to participate in rotating weekend and holiday coverage (our MDR service is 24x7x365)
Desirable
Knowledge of MITRE ATT&CK framework
Experience with enterprise information security data management - SIEM experience
Experience with CQL query construction
Experience with OS Query Programming and scripting skills - proficient knowledge of PowerShell
Advanced Cyber Security certifications (CompTIA, SANS)
Ready to apply?
Apply to Sophos
Role Summary
As a Senior Threat Analyst – Tier I on our Managed Detection and Response (MDR) team, you will provide best-in-class monitoring, detection, and response services to proactively defend customer environments before attacks prevail. You will work alongside and contribute to a team of cyber threat hunters, incident response analysts, engineers, and ethical hackers by using enterprise, log analysis and endpoint collection systems to facilitate investigations, identification, and neutralization of cyber threats.
Essential
Desirable
Ready to apply?
Apply to Sophos
Ready to apply?
Apply to Sophos
Ready to apply?
Apply to Sophos
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