As a part of Sony Computer Entertainment, the Gaming, Developer, & Future Technology Group (GDFT) is leading the cloud gaming revolution, putting console-quality video games on any device, from TVs to consoles to mobile devices and beyond.  

Our Service Reliability Engineering team plays a significant role in delivering on the promise of a great cloud gaming experience to our customers.  We do this by influencing design and operational decisions towards the overall stability of the gaming service. 

We expect our SREs to have opinions on the state of our network, what we are doing right, and what can be improved. They are empowered to say when new features are ready for production, and work with other teams to ensure the quality of production releases.  As an SRE, you will provide technical guidance and be able to influence decisions about the S/W engineering process as well as provide guidance in operational processes.  In this leadership role you will be influencing the outcome of Service Delivery and S/W automation engineering. 

Responsibilities 

• Build and manage a team of engineers across many time zones who work to analyze and maintain service stability by documenting policies in a 24/7/365 operation. 
• Own the day-to-day health, uptime and reliability of all networks, servers, storage, and ancillary infrastructure to fulfill the mission of unyielding site stewardship. 
• Work closely with multi-functional teams collaborating on negotiating requirements, specifications, schedules, quality, and technical acceptance criteria. 
• Work closely with Project Management, Operational and Engineering peers to develop innovative technical solutions that meet FTG’s needs with respect to functionality, performance, scalability, and reliability. 
• Identify tactical issues and emerging areas of concern. 
• Develop reports and feedback to inform technical solutions that meet design needs. 

Requirements 

• BS in Computer Science or equivalent experience required. 
• Proven experience managing an operations organization in a 24/7 global infrastructure as well as a record of individual technical achievements. 
• A strong background in Internet service deployments and a deep understanding of Linux and Internet technologies. 
• A natural team leader who can motivate and encourage personal advancement. 
• Excellent project management skills and the ability to work in a fast-paced and hectic work environment. 
• Capable of technical deep dives into code, networking, systems, and storage with very experienced engineers. 
• Capable of leading a discussion with executive management. 
• Demonstrated experience in network and large-scale Linux system troubleshooting and maintenance practices. 
• Must be willing to travel to domestic and international datacenters and office locations. 

PlayStation builds worldwide online services that need low-latency, secure, and reliable client–server communication for millions of users and services. We want an engineer committed to platform development, skilled in networking, application routing, and platform abstractions who enjoys converting architectural plans into stable, repeatable systems.

This role centers on crafting and deploying collaborative application routing and networking platforms. These platforms use Kubernetes along with modern gateway and service mesh technologies. They support the exchange of information both from client to service and between services across PlayStation’s hybrid infrastructure.

Responsibilities

In your role as a Platform Engineer at PlayStation, you will:

• Compose, develop, and maintain common application routing frameworks that facilitate communication spanning client requests to service responses as well as between services.
• Develop and improve routing capabilities through the Kong ecosystem, including Kong API Gateway, Kong Ingress Controller, and Kong Konnect.
• Enable safe traffic management approaches that support scalability, resilience, and controlled change.

Platforms for managing application routing

• Compose, build, and operate shared systems for managing application routing that enable client-to-service and service-to-service communication.
• Build and improve routing features with the Kong suite of tools (Kong API Gateway, Kong Ingress Controller, Kong Konnect).
• Facilitate secure traffic management methods that promote scalability, resilience, and regulated change.

Kubernetes & Service Connectivity

• Deploy and manage container-based routing and networking components on Kubernetes.
• Support east–west service connectivity within and across clusters, including service mesh-based solutions.
• Partner with Kubernetes platform teams to ensure routing infrastructure is reliable, scalable, and operable.

Platform Reliability & Enablement

• Increase the reliability, performance, and observability of application routing platforms.
• Integrate routing platforms into CI/CD and GitOps workflows.
• Provide clear conventions, automation, and documentation to enable application teams to adopt the platform effectively.

Requirements

• Strong background in networking and distributed systems, particularly client/server communication models.
• Hands-on experience operating application gateways, proxies, or traffic management platforms.
• Experience managing Kubernetes-based systems in production environments.
• Bachelor’s or Master’s degree in Computer Science or a related field, or equivalent practical experience.

Networking & Protocols

Solid understanding of:

• HTTP, HTTP/2, HTTP/3, gRPC
• TCP and UDP traffic patterns

TCP and UDP traffic patterns

• Experience with L4/L7 routing concepts, load balancing, and traffic policy.

Platform & Systems

• Proven experience integrating Kong to provide enterprise middleware application routing implementations.
• Experience working with platforms that rely on configuration, control planes, or policy systems.
• Familiarity with DNS-based service discovery and naming strategies.
• Comfort working alongside infrastructure primitives such as networks, load balancers, and firewalls.

Skills & Knowledge

• Experience supporting globally distributed systems across regions, providers, and environments.
• Knowledge of gateway architectures, service mesh concepts, and internal service connectivity.
• Familiarity with modern platform practices: GitOps or equivalent experience, Infrastructure as Code, Automated policy enforcement.
• Knowledge of fundamental networking technologies such as BGP, eBPF, or overlay networking is an advantage.

Additional Attributes

• Strong communicator who can collaborate effectively across architecture, platform, and application teams.
• Comfortable working with distributed teams across multiple time zones.
• Product-minded, with a focus on developer experience, platform reliability, and adoption.
• Self-starter with a strong sense of ownership and a bias toward documentation and knowledge sharing.
• Experience contributing to or collaborating on open-source software is a plus.

As part of Sony Interactive Entertainment, GDFT is leading the cloud gaming revolution, delivering console-quality gaming experiences across TVs, consoles, mobile devices, and beyond.

We are seeking a Manager of Technical Operations Support (TOS) and Hardware Fleet Operations (HFO) to lead two critical teams responsible for operational support, hardware reliability, and the scalability of our global infrastructure. This role ensures seamless coordination between global support operations and localized technical expertise, enabling both rapid issue resolution and long-term system stability. By connecting distributed teams with deep technical operations, this leader plays a key role in delivering reliable, world-class cloud gaming experiences at scale.

This role is based in Aliso Viejo, CA.

Key Responsibilities

This role is responsible for leading two complementary but distinct functions:

• A globally distributed Technical Operations Support (TOS) team, providing 24/5 operational coverage across regions

• A U.S.-based Hardware Fleet Operations (HFO) team, focused on Linux-based hardware systems and deeper technical troubleshooting

The ideal candidate will balance global team leadership, operational rigor, and technical depth, ensuring seamless support coverage, strong cross-regional coordination, and high-quality hardware operations.

Team Leadership & Development

• Lead, mentor, and develop both a globally distributed TOS team and a locally based HFO team, adapting leadership approaches to meet the needs of each group.

• Establish clear performance expectations, provide ongoing coaching, and support career growth.

• Manage staffing, scheduling, and coverage models, ensuring effective follow-the-sun operations and strong regional handoffs.

• Foster a culture of accountability, collaboration, and continuous improvement across geographies.

Technical Operations Support (TOS)

• Oversee ticketing operations across regions, ensuring SLA adherence and consistent support quality.

• Drive effective cross-regional handoffs, communication, and escalation management.

• Ensure Standard Operating Procedures (SOPs) are well-documented, consistently followed, and globally aligned.

• Monitor operational metrics and implement improvements to increase efficiency and reliability at scale.

Hardware Fleet Operations (HFO)

• Lead a California-based team responsible for supporting Linux-based hardware systems across the global fleet.

• Oversee advanced troubleshooting efforts that go beyond documented workflows.

• Partner closely with engineering teams to investigate recurring issues and improve system stability.

• Ensure operational readiness and supportability of hardware platforms, including lifecycle considerations.

Operationalization & Continuous Improvement

• Drive the transition of operational responsibilities from engineering into TOS and HFO, ensuring scalability and long-term ownership.

• Establish and maintain high-quality runbooks, SOPs, and troubleshooting documentation across both teams.

• Identify and implement opportunities for automation, including lightweight scripting to reduce manual effort.

• Enable TOS to handle repeatable tasks by improving documentation, tooling, and knowledge transfer from HFO.

Cross-Functional Collaboration

• Act as a key liaison between support, engineering, infrastructure, and other internal teams.

• Serve as an escalation point for complex or high-impact operational issues.

Who We Are Looking For

• 5+ years of experience in Technical Operations, IT Support, or Infrastructure Operations, with at least 2+ years in a leadership role.

• Experience managing distributed or global teams, including handling time zone coordination and operational handoffs.

• Strong understanding of SLA-driven support environments and ticketing systems.

• Hands-on experience with Linux systems and troubleshooting in production environments.

• Experience supporting or managing hardware infrastructure or fleet operations.

• Proven ability to lead in a fast-paced, high-availability environment.

• Strong communication skills across technical and non-technical audiences.

• A mindset rooted in Extreme Ownership, with a focus on accountability and results.

Preferred Qualifications

• Experience managing follow-the-sun or 24/5 operations models.

• Familiarity with Jira, Confluence, ServiceNow, or similar platforms.

• Experience with scripting or automation (e.g., Bash, Python).

• Background in cloud, streaming, or large-scale distributed systems.

About the Role 

At PlayStation, our Gaming, Developer & Future Technology (GDFT) Group is leading the cloud gaming revolution by putting console-quality video games on any device from TVs to consoles to mobile devices and beyond!  Would you like to use your skills, time, and passion on meaningful projects that are building the future? We're looking for a Staff Software Engineer with a strong background in DPDK software/firmware development, who loves designing and building innovative hardware and software, wants to make an impact, and enjoys working with creative, intelligent and collaborative teammates. If that sounds like you, come help us build world class technology capable of delivering fun and unique gaming experiences to millions of players! 

Responsibilities 

• Implement and optimize peer-to-peer PCIe communication between DPUs and other bus devices, minimizing latency and host CPU involvement 

• Manage network device queues across PCIe peers and handle doorbell interrupts to process them. 

• Architect innovative solutions and drive alignment across teams and stakeholders. 

• Collaborate across hardware, drivers, system software and network cross functional teams. 

• Use hardware and software debugging tools to diagnose PCIe and DPU issues. 

• Document key technical areas and share knowledge through technical presentations  

Required Qualifications 

• BS in Computer Science / Software Engineering or 10+ years of relevant work experience 

• 8+ years of combined experience in C/C++ 

• Expert level proficiency with DPDK and Software Defined Networking

• Strong understanding of PCIe peer-to-peer communication, including memory-mapped I/O, queue management, and device-to-device signaling. 

• Ability to debug, profile, and optimize firmware performance 

• Working knowledge of networking protocols: TCP/IP, UDP and L2 layer protocols 

• Proven track-record of solving ambiguous problems with minimal direction. 

• Strong debugging / analysis / troubleshooting skills 

 Preferred Qualifications 

• Experience with developing software/firmware on DPUs, or similar technologies

• Experience with Open vSwitch/Sonic 

• EVPN-VXLAN knowledge 

• Network driver development experience on Linux or embedded OS or similar 

• Experience with storage offload engines and computer networking domains  

• A track record of technical leadership guiding teams without hard authority. 

Additional Skills 

• Motivated self-starter. 

• Experience with Rust. 

• Enjoys working in a fast-paced, collaborative environment 

• Knowledge of Japanese language and culture is a plus

About the Role 

At PlayStation, our Gaming, Developer & Future Technology (GDFT) Group is leading the cloud gaming revolution by putting console-quality video games on any device from TVs to consoles to mobile devices and beyond!  Would you like to use your skills, time, and passion on meaningful projects that are building the future? We're looking for a Staff Software Engineer with a strong background in DPU software/firmware development, who loves designing and building innovative hardware and software, wants to make an impact, and enjoys working with creative, intelligent and collaborative teammates. If that sounds like you, come help us build world class technology capable of delivering fun and unique gaming experiences to millions of players! 

Responsibilities 

• Implement and optimize peer-to-peer PCIe communication between DPUs and other bus devices, minimizing latency and host CPU involvement 

• Manage network device queues across PCIe peers and handle doorbell interrupts to process them. 

• Architect innovative solutions and drive alignment across teams and stakeholders. 

• Collaborate across hardware, drivers, system software and network cross functional teams. 

• Use hardware and software debugging tools to diagnose PCIe and DPU issues. 

• Document key technical areas and share knowledge through technical presentations  

Required Qualifications 

• BS in Computer Science / Software Engineering or 10+ years of relevant work experience 

• 8+ years of combined experience in C/C++ 

• Expert level proficiency with DPDK and Software Defined Networking

• Strong understanding of PCIe peer-to-peer communication, including memory-mapped I/O, queue management, and device-to-device signaling. 

• Ability to debug, profile, and optimize firmware performance 

• Working knowledge of networking protocols: TCP/IP, UDP and L2 layer protocols 

• Proven track-record of solving ambiguous problems with minimal direction. 

• Strong debugging / analysis / troubleshooting skills 

 Preferred Qualifications 

• Experience with developing software/firmware on DPUs, or similar technologies

• Experience with Open vSwitch/Sonic 

• EVPN-VXLAN knowledge 

• Network driver development experience on Linux or embedded OS or similar 

• Experience with storage offload engines and computer networking domains  

• A track record of technical leadership guiding teams without hard authority. 

Additional Skills 

• Motivated self-starter. 

• Experience with Rust. 

• Enjoys working in a fast-paced, collaborative environment 

• Knowledge of Japanese language and culture is a plus

PlayStation builds worldwide online services that need low-latency, secure, and reliable client–server communication for millions of users and services. We want an engineer committed to platform development, skilled in networking, application routing, and platform abstractions who enjoys converting architectural plans into stable, repeatable systems.

This role centers on crafting and deploying collaborative application routing and networking platforms. These platforms use Kubernetes along with modern gateway and service mesh technologies. They support the exchange of information both from client to service and between services across PlayStation’s hybrid infrastructure.

Responsibilities

In your role as a Platform Engineer at PlayStation, you will:

• Compose, develop, and maintain common application routing frameworks that facilitate communication spanning client requests to service responses as well as between services.
• Develop and improve routing capabilities through the Kong ecosystem, including Kong API Gateway, Kong Ingress Controller, and Kong Konnect.
• Enable safe traffic management approaches that support scalability, resilience, and controlled change.

Platforms for managing application routing

• Compose, build, and operate shared systems for managing application routing that enable client-to-service and service-to-service communication.
• Build and improve routing features with the Kong suite of tools (Kong API Gateway, Kong Ingress Controller, Kong Konnect).
• Facilitate secure traffic management methods that promote scalability, resilience, and regulated change.

Kubernetes & Service Connectivity

• Deploy and manage container-based routing and networking components on Kubernetes.
• Support east–west service connectivity within and across clusters, including service mesh-based solutions.
• Partner with Kubernetes platform teams to ensure routing infrastructure is reliable, scalable, and operable.

Platform Reliability & Enablement

• Increase the reliability, performance, and observability of application routing platforms.
• Integrate routing platforms into CI/CD and GitOps workflows.
• Provide clear conventions, automation, and documentation to enable application teams to adopt the platform effectively.

Requirements

• Strong background in networking and distributed systems, particularly client/server communication models.
• Hands-on experience operating application gateways, proxies, or traffic management platforms.
• Experience managing Kubernetes-based systems in production environments.
• Bachelor’s or Master’s degree in Computer Science or a related field, or equivalent practical experience.

Networking & Protocols

Solid understanding of:

• HTTP, HTTP/2, HTTP/3, gRPC
• TCP and UDP traffic patterns

TCP and UDP traffic patterns

• Experience with L4/L7 routing concepts, load balancing, and traffic policy.

Platform & Systems

• Proven experience integrating Kong to provide enterprise middleware application routing implementations.
• Experience working with platforms that rely on configuration, control planes, or policy systems.
• Familiarity with DNS-based service discovery and naming strategies.
• Comfort working alongside infrastructure primitives such as networks, load balancers, and firewalls.

Skills & Knowledge

• Experience supporting globally distributed systems across regions, providers, and environments.
• Knowledge of gateway architectures, service mesh concepts, and internal service connectivity.
• Familiarity with modern platform practices: GitOps or equivalent experience, Infrastructure as Code, Automated policy enforcement.
• Knowledge of fundamental networking technologies such as BGP, eBPF, or overlay networking is an advantage.

Additional Attributes

• Strong communicator who can collaborate effectively across architecture, platform, and application teams.
• Comfortable working with distributed teams across multiple time zones.
• Product-minded, with a focus on developer experience, platform reliability, and adoption.
• Self-starter with a strong sense of ownership and a bias toward documentation and knowledge sharing.
• Experience contributing to or collaborating on open-source software is a plus.

Senior Software Engineer – PlayStation
Location: Aliso Viejo, CA
Type: Full-time: Hybrid; onsite 2–3 days/week

Shape how millions experience PlayStation.
We’re looking for a Senior Software Engineer to help build the high-performance services that power real-time experiences across console, web, and cloud. You’ll solve tough systems problems, ship code at scale, and collaborate with teammates around the world. If you enjoy working with a highly collaborative team on these challenges, we’d love to hear from you.

What You’ll Do

• Design, build, and maintain high-performance C/C++ services that power PlayStation experiences.

• Develop features used across consoles, servers, and web services; own your code from design through deployment in Linux environments.

• Profile, troubleshoot, and optimize complex, distributed systems.

• Write clean, maintainable code using solid object-oriented design principles.

•   Participate in design reviews, code reviews, and technical discussions with a global team.

What we’re looking for (required)

• BS in Computer Science or related field, or equivalent practical experience.

• 6+ years of experience writing modern C/C++ for production systems.

• Proficiency in Linux for development, testing, and deployment.

• Experience with build and version control tools (e.g., CMake, Git).

• Demonstrated debugging skills in large codebases and performance-critical paths.

Bonus skills (nice to have)

• Experience with PlayStation projects or other console/embedded systems.

• Hands-on work with real-time media, graphics, or video pipelines.

• Familiarity with shader programming and/or video transcoding.

• Experience with AMD transcoding hardware or GPU-accelerated compute.

• Knowledge of design patterns and distributed systems best practices.

• AI/ML usage for auto testing and stress testing

Why Join Us?

• Work on globally impactful systems that push the boundaries of real-time media and gaming tech.

• Collaborate with world-class engineers and access the latest tools and hardware in the PlayStation ecosystem.

• Opportunities to learn, grow, and influence systems at scale

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including color, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, birthing parent or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

#LI-AT1

Senior Service Reliability Engineer

Location: Aliso Viejo | Hybrid 

As a part of Sony Computer Entertainment, the Gaming, Developer and Future Technology Group (GDFT) is leading the cloud gaming revolution, putting console-quality video games on any device, from TVs to consoles to mobile devices and beyond.

Our Service Reliability Engineering team plays a significant role in delivering on the promise of a great cloud gaming experience to our customers.  We do this by influencing design and operational decisions towards the overall stability of the gaming service. Our SREs focus on three main things: overall ownership of production, production code quality, and deployments. The successful candidate will be self-directed and able to participate in the way we make decisions at different levels.

We expect our SREs to have opinions on the state of our service and provide critical feedback during different phases of the operational lifecycle. We are engaged throughout the S/W development lifecycle, ensuring the operational readiness and stability.

Responsibilities

• Taking a leadership role in ongoing improvements in Reliability and Scalability

• Work closely with SRE Management to define KPIs, processes and drive continuous improvement

• Influence the architecture and implementation of solutions within the division

• Mentor more junior SRE staff and enable them for success

• Act as a voice to represent SRE in the wider organization

• Represent the operational scalability of solutions in the wider division

• Lead small-scale projects from inception to implementation

• Design platform-wide solutions and provide technical leadership during their implementation

• Demonstrate a high-level of organizational skills and initiative in the role

Qualifications: 

• Minimum of 7+ years working experience in Software Development and/or Linux Systems Administration role.

• Bachelor’s degree or equivalent expereince

• Strong interpersonal, written and verbal communication skills.

• Available to be scheduled in on-call rotation.

• Proficient as a Linux Production Systems Engineer, with experience managing large scale Web Services infrastructure.

• Development experience in one or more of the following programming languages:

  • Python (preferred)

  • Bash, Go, Java, C++, or Rust

• In addition, experience with at least 3 of the following topics:

  • Distributed data storage at scale (Hadoop, Ceph)

  • NoSQL at scale (MongoDB, Redis, Cassandra)

  • Data Aggregation technologies. (ElasticSearch, Kafka)

  • Scaling and running traditional RDBMS (PostgreSQL, MySQL) with High Availability

  • Monitoring & Alerting (Prometheus, Grafana), and Incident Management toolsets 

  • Kubernetes and/or AWS (deployment and management)

  • Software Distribution (Package management and distribution at scale)

  • Configuration Management (ansible, saltstack, puppet, chef)

  • S/W Performance analysis and load testing (QA or SDET experience: a plus)

Senior Software Engineer - Performance & Tooling

Aliso Viejo, CA

The vision

As a Senior Performance & Tooling Engineer, you will design and build advanced performance testing and monitoring tools. Your work will enable development teams to measure, optimize, and scale system performance across Linux, CPU, DPU, and PCIe environments. This role offers the opportunity to work on deeply technical, low-level engineering challenges that have a direct impact on product performance and reliability.

What you’ll do

• Design, build, and own a performance tooling suite across CPU/DPU/PCIe.

• Develop load generators to saturate PCIe, NICs, and storage paths; model real-world and worst-case network/storage traffic.

• Instrument the stack with Linux perf, ftrace, and eBPF to capture timings, contention, cache/memory effects, and I/O paths.

• Create repeatable experiments to characterize throughput, latency, jitter, tail behaviors, and scalability limits.

• Build automated performance testbeds and CI pipelines that run on every change (smoke, regression, soak, and chaos scenarios).

• Establish golden signals, SLOs, and dashboards; visualize trends and regressions for fast triage.

• Perform deep root-cause analysis across userspace, kernel, drivers, and firmware; propose and land fixes.

• Collaborate with kernel, networking, storage, and hardware teams to optimize across the x86-64 microarchitecture and PCIe topologies.

You’re a great fit if you have

• BS in Computer Science / Software Engineering, or 5+ years building low-level performance and load-testing tools required.

• Proficiency in one or more systems languages (C/C++/Rust) and scripting for automation (Python/Bash).

• Mastery of Linux performance monitoring & tracing (perf, ftrace, eBPF/bcc/libbpf) in production environments.

• Deep understanding of the x86-64 microarchitecture.

• Strong knowledge of PCIe (link training, lanes, bandwidth math, peer-to-peer, DMA) and device/driver interactions.

• Comfort navigating kernel/userspace boundaries, syscalls, io_uring, and zero-copy I/O.

• Experience building reproducible experiments, analyzing large trace datasets, and communicating insights clearly.

• Excitement for open-ended problems, turning fuzzy ideas into solutions.

• Curiosity foron emerging tech, including AI dev tools and introducing those that are pragmatic and boost developer velocity.

 Bonus XP

• DPU/NIC experience (e.g., queues, RSS, offloads, AF_XDP, SmartNICs/BlueField).

• High-performance I/O: DPDK, SPDK, NVMe/NVMe-oF, RDMA/RoCE, iSCSI, storage stack tuning.

• Observability stacks (e.g., perf ETM, BPF ring buffers, Prometheus/Grafana, OpenTelemetry) and flamegraph tooling.

• You take ownership of problems and feel empowered to fix them.

• You spot gaps, draft solutions, and rally teammates without waiting for detailed specs.

• You stay calm when priorities change (they will), communicate trade-offs, and keep momentum.

• Thrive in fast iterative cycles with quick reviews that drive continuous improvement and progress.

• Knowledge of Japanese language and culture is a plus.

• You enjoy playing video games!

Senior Platform Engineer (Storage)   

Sony Interactive Entertainment 

At PlayStation, we're leading the revolution in cloud gaming as we push the boundaries of what's possible! Would you like to use your skills, time, and passion for meaningful projects that are building the future? We're looking for a Platform Engineer with proven experience in modern software delivery who loves crafting efficient, flexible and low friction systems to manage workloads at a global scale. If that sounds like something you would love to do, we want to hear from you! Come help us deliver a unique gaming experience to millions of players!

Responsibilities

• Managing, deploying and maintaining large scale distributed Ceph storage solutions

• Ensure high availability and performant storage by providing troubleshooting and debugging support, conducting performance tuning and continuously improving data integrity and reliability

• Evolve processes and best practices to maximize performance and cost efficiency  

• Staying up to date with Ceph/Storage current developments and experimental features. Share findings and consult architecture changes with the team

• Analyze storage trends and participate in capacity planning

Requirements

• Experience managing and administrating Ceph Storage, object and block

• 5+ years of experience with Linux systems tooling and troubleshooting in networking, configuration and deployment

• First hand experience with industry standard storage protocols

• Strong Kubernetes skills

• Proven ability to mentor Junior Members of the team

• Bachelor’s or Master’s degree in Computer Science or a related field, or equivalent practical experience.

Skills & Knowledge

• Ceph & Rook expertise managing storage clusters with a deep understanding of the architectural and operational workings

• Experience in designing and implementing large scale globally distributed storage systems

• Scripting and Automation experience in Bash, Python or Go

• Ability to support engineers with solving problems in integrating their systems with core Kubernetes components is preferred

• Experience with Infrastructure as Code and deployment tooling (Terraform, Ansible)

Additional Attributes

• Strong communication and customer service skills

• Experience with Kubernetes development including operators and controllers is a plus

• Experience with collaboration in a distributed team across multiple timezones

• High energy, driven to positively impact the business with customer-first thinking

• Must be self starter who understands that ownership means distributing the knowledge of your work so that everyone benefits

• Being a Contributor to Open Source Software is a plus

Senior Hardware Engineer

Aliso Viejo, CA

Sony Interactive Entertainment’s Cloud Gaming Engineering and Infrastructure (CGEI) division is leading the Cloud Gaming revolution, putting console-quality video games on any device, from TVs to consoles to mobile devices and beyond.

Our Hardware & Systems Engineering team is looking for a Senior Hardware Engineer to join an innovative team of hardware engineers specialized in custom scale-out computing development. The ideal candidate complements this team and brings technical leadership to team members and partners.

Responsibilities

• Work with local and remote partners to create custom computing hardware by owning the design cycles for scale-out gaming hardware
• Work with external partners and suppliers to design and execute to hardware specifications
• Work with developers in partner software and firmware departments to create system-level solutions that integrate with existing and novel rack-, datacenter, and global-level system architectures.
• End-to-end PCBA design, including schematic- and VHDL-based design and layout oversight
• Hands-on laboratory work, including new hardware bringup and laboratory management

Qualifications

• BSEE required, MSEE or PhD preferred
• 5+ years of proven hardware design and technical leadership
• Experience with Jira and Confluence in both waterfall and Agile environments
• Excellent written and verbal communication skills
• Ability to articulate technical information in a clear and concise manner at all levels, from executive staff to engineers
• Strong cross-team collaboration and interpersonal skills with a variety of roles including engineering, product management, and support
• Strong understanding of digital electrical design
• Deep knowledge of high-speed protocols, including PCIe link and transport, DDR5/6, Ethernet, USB4
• Proven experience with broadly-used electrical design tools
• Experience building, debugging, and troubleshooting novel high-performance hardware systems

 Skills & Knowledge

• Experience with FPGA/CPLD design, including commensurate knowledge of standard and vendor-specific tooling
• Working experience in Perl, TCL, Python, Linux environments and/or C/C++
• Understanding of computer architecture, interconnects, FPGAs and storage technology
• Experience developing test code (firmware, software test code) for prototypes and early validation platforms and commensurate knowledge of integrated development environments (IDEs)
• Experience leading technical work in small workgroups

As a part of Sony Interactive Entertainment, GDFT is leading the cloud gaming revolution, putting console-quality video games on any device, from TVs to consoles to mobile devices and beyond.

The Hardware Fleet Operations team is a critical component of our support structure that enables GDFT to successfully operate a global footprint at scale. This role focuses on Linux terminal-based troubleshooting beyond documented workflows, investigating recurring issues, managing the hardware lifecycle, and improving documentation and runbooks. You will partner with various engineering groups to transition operational support work to the Hardware Fleet Operations team. 

The role also includes building lightweight scripts or basic automation to reduce manual effort and enable other support teams to handle repeatable tasks more efficiently.

This role is hybrid and based in Aliso Viejo, CA.

Contract / Contingent Worker status, 12-month contract

Key Responsibilities

• Respond to operational support requests in a 24/5 environment, meeting SLAs and prioritizing work across internal customers and cross-functional teams.

• Troubleshoot and support Linux-based hardware systems using terminal-based tools, addressing issues that require investigation beyond existing documentation.

• Identify recurring operational issues and work with engineering teams to stabilize and operationalize support workflows.

• Create, update, and maintain runbooks, troubleshooting guides, and internal documentation based on real-world support findings.

• Develop and maintain lightweight scripts or simple automation to reduce manual tasks and improve operational consistency.

• Support the transition of operational workloads from engineering teams into the Hardware Fleet Operations team.

Who We Are Looking For

• 2-3 years of hands-on experience supporting or troubleshooting Linux-based systems.

• Prior experience in a technical support, operations, or IT service delivery role.

• Comfortable in working primarily in Linux terminal environments.

• Experience following and improving runbooks, documentation, and operational processes.

• Familiarity with ticketing systems such as Jira or ServiceNow in an operations context.

• Strong written and verbal communication skills, with the ability to clearly document issues and solutions for technical and non-technical audiences.

Preferred Qualifications

• Linux terminal-based troubleshooting

• Basic scripting or automation (e.g., Bash, Python, or similar)

• IT support fundamentals, including systems and basic networking concepts (Network+ level or equivalent)

Senior Platform Engineer (Storage)   

Sony Interactive Entertainment 

At PlayStation, we're leading the revolution in cloud gaming as we push the boundaries of what's possible! Would you like to use your skills, time, and passion for meaningful projects that are building the future? We're looking for a Platform Engineer with proven experience in modern software delivery who loves crafting efficient, flexible and low friction systems to manage workloads at a global scale. If that sounds like something you would love to do, we want to hear from you! Come help us deliver a unique gaming experience to millions of players!

Responsibilities

• Managing, deploying and maintaining large scale distributed Ceph storage solutions

• Ensure high availability and performant storage by providing troubleshooting and debugging support, conducting performance tuning and continuously improving data integrity and reliability

• Evolve processes and best practices to maximize performance and cost efficiency  

• Staying up to date with Ceph/Storage current developments and experimental features. Share findings and consult architecture changes with the team

• Analyze storage trends and participate in capacity planning

Requirements

• Experience managing and administrating Ceph Storage, object and block

• 5+ years of experience with Linux systems tooling and troubleshooting in networking, configuration and deployment

• First hand experience with industry standard storage protocols

• Strong Kubernetes skills

• Proven ability to mentor Junior Members of the team

• Bachelor’s or Master’s degree in Computer Science or a related field, or equivalent practical experience.

Skills & Knowledge

• Ceph & Rook expertise managing storage clusters with a deep understanding of the architectural and operational workings

• Experience in designing and implementing large-scale globally distributed storage systems

• Scripting and Automation experience in Bash, Python or Go

• Ability to support engineers with solving problems in integrating their systems with core Kubernetes components is preferred

• Experience with Infrastructure as Code and deployment tooling (Terraform, Ansible)

Additional Attributes

• Strong communication and customer service skills

• Experience with Kubernetes development including operators and controllers is a plus

• Experience with collaboration in a distributed team across multiple timezones

• High energy, driven to positively impact the business with customer-first thinking

• Must be self starter who understands that ownership means distributing the knowledge of your work so that everyone benefits

• Being a Contributor to Open Source Software is a plus

Service Reliability Engineer

Do you want to use transformative technologies to achieve greater scalability and efficiency? Do you want a career that combines your engineering skills and your passion for video gaming? Are you fascinated by the technologies behind the Internet and cloud computing? If so, join us!

As a part of Sony Computer Entertainment, the Gaming, Developer, and Future Technology group (GDFT) is leading the cloud gaming revolution, putting console-quality video games on any device, from TVs to consoles to mobile devices and beyond. Our SREs focus on three main things: overall ownership of production, production code quality, and deployments. The successful candidate will be self-directed and able to participate in the way we make decisions at different levels.

We expect our SREs to have opinions on the state of our service, and provide critical feedback during different phases of the operational lifecycle. We are engaged throughout the S/W development lifecycle, ensuring operational readiness and stability.

Requirements

• Minimum of 5+ years working experience in Software Development and/or Linux Systems Administration role.
• Strong written and verbal communication skills; able to work effectively with engineers and stakeholders.
• Willingness to participate in an on-call rotation and lead/assist in incident response
  
  

Skills & Knowledge

• 5+ years of experience in software development and/or Linux systems administration in production environments.
• BS in Computer Science or equivalent experience required. 
• Hands-on experience with Kong API Gateway or similar enterprise API gateway technologies.
  • Operate and troubleshoot the gateway in production: routing/services, plugins, TLS/cert management, authn/authz, and performance/latency tuning.
  • Own lifecycle and reliability practices: upgrades and configuration changes (IaC/GitOps), safe rollouts/rollback, monitoring, etc.
• Hands-on experience with Service Mesh technologies such as Istio, Linkerd or Kuma.
• Strong understanding of traffic management concepts, including routing, retries, timeouts, circuit breaking and traffic shifting (canary, blue/green)
• Familiarity with mTLS, service-to-service communication, and zero-trust networking principles
• Experience troubleshooting service mesh-related issues, including latency, connectivity, and policy misconfigurations
• Development experience in one or more of the following programming languages:
  • Python (preferred)
  • Bash, Go, Java, C++, or Rust

In addition, experience with:

• Distributed data storage at scale (Ceph, Rook)
• NoSQL at scale (MongoDB clusters, sharded Redis, Cassandra)
• Data Aggregation technologies. (ElasticSearch, Kafka)
• Scaling and running traditional RDBMS (PostgreSQL, MySQL) with High Availability
• Observability and incident management: Prometheus, Grafana, alerting/on-call workflows, post-incident review.
• Container orchestration (Kubernetes, Rancher) at scale
• Release Engineering (Package management and distribution at scale)
• S/W Performance analysis and load testing (QA or SDET experience: a plus)

Data Center Operations Engineer

Location: Aliso Viejo / Los Angeles

Status: On-Site to both locations 

Why Join Us?

At Sony Interactive Entertainment, our data center operations team plays a critical role in supporting the infrastructure behind a global gaming platform. This role offers the opportunity to work hands-on in production environments, contribute to large-scale infrastructure deployments, and develop strong operational expertise within a high-performing global team.

Sony Interactive Entertainment is seeking a Data Center Operations Engineer to support our production data center environments. This role is part of the Data Center Operations team and is responsible for the hands-on deployment, maintenance, and support of infrastructure within live production facilities.  If you are detail-oriented, operationally disciplined, and enjoy working directly with physical infrastructure, we would love to hear from you..

The primary focus of this position is day-to-day data center operations — including hardware installations, break/fix activities, inventory management, and operational process support. This role works closely with Systems Engineering and Network Engineering teams to provide reliable on-site infrastructure execution in support of critical production services.

This position requires strong attention to detail, comfort working in live environments, and a disciplined approach to change management and operational standards.

What You’ll Do

• Deploy (rack and cable) new server and infrastructure hardware across data center locations.
  

• Perform hardware break/fix activities including replacement of drives, RAM, CPUs, power supplies, and other server components.
  

• Troubleshoot and support existing infrastructure to ensure production environments remain stable and operational.
  

• Maintain accurate asset inventory and lifecycle tracking records.
  

• Support vendor RMA processes and coordinate hardware returns and replacements.
  

• Assist in documenting and refining operational processes and procedures.
  

• Coordinate with Procurement to track hardware orders and deliveries.
  

• Support structured cabling activities to ensure installations meet defined standards.
  

• Execute approved change activities in live production environments in accordance with change management procedures.
  

• Provide on-site support to Systems and Network Engineering teams during deployments and maintenance windows.
  
  

Who You Are

• 2+ years of experience working in a production data center environment.
  

• Hands-on experience deploying and supporting server hardware.
  

• Experience replacing hardware components such as drives, RAM, CPUs, motherboards, and power supplies.
  

• Familiarity with asset management tracking and reporting.
  

• Understanding of vendor RMA processes.
  

• Strong understanding of data center operational best practices.
  

• Working knowledge of change management principles in online production environments.
  

• Highly organized with the ability to manage multiple tasks simultaneously.
  

• Strong interpersonal and communication skills with the ability to work collaboratively.
  

• Comfortable working in hands-on environments, including lifting and racking equipment up to 50 lbs unassisted.
  

• Valid driver’s license required.
  

• Up to 30% travel required with this position.

Location: Also Viejo / Los Angeles