Who We Are:

SmithRx is a rapidly growing, venture-backed Health-Tech company.  Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service.  With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.

We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:

• Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new.
• Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always.
• Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise.

Job Summary:

SmithRx is looking for a Senior Implementation Manager to join the company’s Customer Success team to support all core Implementation functions ensuring the high quality of the SmithRx product. 

As a Senior Implementation Manager, you have end-to-end accountability for the overall implementation project. The role requires someone who can drive project teams to specific milestones, while effectively collaborating with key internal and external stakeholders to deliver high quality and predictable outcomes.

What you will do:

• Be the primary face to the client during the implementation process
• Conduct impact analysis with client to determine the appropriate requirements for a smooth and successful implementation
• Ensure all requirements are documented in the standard project templates and tools and then obtain approval from the Client before initiating builds
• Create and maintain a detailed project plan and open items log for project monitoring purposes
• Coordinate and collaborate across functional teams and the client to ensure items are completed timely, ensuring readiness for go-live
• Monitor progress using weekly status reporting formats
• Assist with escalated client issues, member issues, project issues, etc.
• Provide go-live support
• Facilitate internal Post Implementation Review meetings
• Provide mentoring and support to other team members
• Support high-volume, high-profile clients 
• Act as a mentor for colleagues throughout the implementation process and solve for opportunities identified through trend analysis and process improvement
• Assist the implementation team with new hire onboarding and shadowing
• Lead ad-hoc project requests 
• Lead process improvement efforts and focus groups 
• Serve as a liaison with cross-functional teams 
• Lead and provide support to the implementation team as process questions arise whether via email or via slack

What you will bring to SmithRx:

• Bachelor's degree or equivalent work experience required
• Healthcare and/or pharmacy experience strongly preferred
• 8-12 years of professional work related experience required 
• Salesforce experience preferred
• Microsoft Office literacy
• Strong communication skills via face-to-face meetings, conference calls and written correspondence
• Self-starter mentality: ability to make informed decisions, find creative approaches to difficult challenges, and deliver on commitments
• Execution-focused ethos - you are a solutions-oriented problem solver and efficiency driven
• Flexible, adaptable, and able to respond under the pressure of a fast-paced technology company

What SmithRx Offers You: 

• Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance
• Flexible Spending Benefits 
• 401(k) Retirement Savings Program 
• Short-term and long-term disability
• Discretionary Paid Time Off 
• Paid Company Holidays
• Wellness Benefits
• Commuter Benefits 
• Paid Parental Leave benefits
• Employee Assistance Program (EAP)
• Well-stocked kitchen in office locations
• Professional development and training opportunities

Who We Are:

SmithRx is a rapidly growing, venture-backed Health-Tech company.  Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service.  With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.

We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:

• Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new.
• Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always.
• Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise.

Job Summary:
SmithRx is looking for an Integration Manager to join the company’s Customer Success team to support all core Integration functions ensuring the high quality of the SmithRx product. As an Integration Manager you have end-to-end accountability for the overall integration project. The role requires someone who can drive project teams to specific milestones, while effectively collaborating with key internal and external stakeholders to deliver high quality and predictable outcomes.

What you will do:

• Be the primary project contact during the integration process with external vendors and internal partners
• Lead integration meetings with vendors
• Identify the integration project requirements
• Ensure all requirements are documented in the standard project template
• Create and maintain a detailed project plan and open items log for project monitoring purposes
• Monitor and communicate integration project progress via client meetings and/or correspondence
• Engage and execute a testing plan to ensure the requirements were developed and working as designed
• Coordinate and collaborate across functional teams, and with the client to ensure items are completed timely, ensuring readiness for go-live
• Provide go-live support by assisting with escalated client issues, member issues, project issues, etc.
• Act as a mentor for colleagues throughout the integration process and solve for opportunities identified through trend analysis and process improvement

What you will bring to SmithRx:

• 5-8 years of project management experience
• Bachelor's degree or equivalent work experience required
• Healthcare and/or pharmacy experience strongly preferred
• In-depth understanding of Healthcare Industry players (PBMs, EHRs, TPAs, Aggregators, Pharmacies)
• General understanding of EDI, file management and pharmacy claims adjudication
• Salesforce experience required
• Microsoft Office proficiency required
• Strong communication skills via face-to-face meetings, conference calls and written correspondence required
• Self-starter mentality: ability to make informed decisions, find creative approaches to difficult challenges, and deliver on commitments
• Execution-focused ethos - you are a solutions-oriented problem solver and efficiency driven
• Flexible, adaptable, and able to respond under the pressure of a fast-paced technology company

What SmithRx Offers You: 

• Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance
• Flexible Spending Benefits 
• 401(k) Retirement Savings Program 
• Short-term and long-term disability
• Discretionary Paid Time Off 
• Paid Company Holidays
• Wellness Benefits
• Commuter Benefits 
• Paid Parental Leave benefits
• Employee Assistance Program (EAP)
• Well-stocked kitchen in office locations
• Professional development and training opportunities

Who We Are:

SmithRx is a rapidly growing, venture-backed Health-Tech company.  Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service.  With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.

We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:

• Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new.
• Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always.
• Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise.

Job Summary:
The Technical Integration Specialist will operate as a part of SmithRx’s growing Adjudication Platform Team. Candidates will work cross-functionally with our business and technology organizations to develop and implement streamlined solutions to electronic data integration workflows. Candidates will assist the team in designing processes to support integral PBM file exchanges that contribute to the ongoing success of SmithRx and our client. Our goal is to assist our business partners and effectively champion an efficient and streamlined data file sharing process for all parties.

What you will do:

• Ensure project implementation resources are executing on implementation of the solution in a timely manner, and in accordance with solution design
• Serve as the primary technical contact on all eligibility and data integration discussions
• Ensure client understands technical implementation roles & responsibilities
• Attend implementation meetings to provide guidance on our technical integration processes
• Ensure client is trained and empowered on SmithRx’s data integration solution
• Lead and/or assist in solution configuration and quality assurance
• Participate in implementation tasks (including technical tasks) as needed to meet project timelines and deliverables
• Troubleshoot and resolve any current and ongoing electronic data sharing issues to include but not limited to eligibility, accumulator and paid claim file formats, SFTP connectivity, data ingestion and data accuracy.
• Develop proficiency on SmithRx data process flows to play role of EDI expert to the client
• Provide product knowledge and expertise to implementation staff, client, and other stakeholders
• Manage implementation resource on project execution, without direct managerial ownership
• Manage integrations with third party systems.
• Excellent communication with technical, business, and non-technical team members.
• Excellent organizational and multi-tasking skills, attention to quality, self-motivation, and a desire to succeed.

What you will bring to SmithRx:

• Bachelor’s degree or equivalent experience preferred
• 4-6 years EDI experience required
• Pharmacy claims adjudication (NCPDP) experience preferred
• Intermediate skill in SQL (preferably PostgreSQL)
• Intermediate skill in Microsoft Excel
• Robust analytical skills, ability to think critically about data and data flow
• General understanding of Healthcare Industry players (PBMs, EHRs,TPAs, Aggregators, Pharmacies)
• Strong communication skills, both in-person and written 
• Self-starter mentality: ability to make informed decisions, find creative approaches to difficult challenges, and deliver on commitments
• Execution-focused ethos - you are a solutions-oriented problem solver and efficiency driven
• Flexible, adaptable, and able to respond under the pressure of a fast-paced technology company

What SmithRx Offers You: 

• Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance
• Flexible Spending Benefits 
• 401(k) Retirement Savings Program 
• Short-term and long-term disability
• Discretionary Paid Time Off 
• Paid Company Holidays
• Wellness Benefits
• Commuter Benefits 
• Paid Parental Leave benefits
• Employee Assistance Program (EAP)
• Well-stocked kitchen in office locations
• Professional development and training opportunities

Who We Are:

SmithRx is a rapidly growing, venture-backed Health-Tech company.  Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service.  With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.

We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:

• Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new.
• Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always.
• Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise.

Job Summary:

SmithRx is looking for an Implementation Manager I to join the company’s Customer Success team to support all core Implementation functions ensuring the high quality of the SmithRx product. 

As an Implementation Manager you have end-to-end accountability for the overall implementation project. The role requires someone who can drive project teams to specific milestones, while effectively collaborating with key internal and external stakeholders to deliver high quality and predictable outcomes.

What you will do:

• Be the primary face to the client during the implementation process
• Conduct impact analysis with client to determine the appropriate requirements for a smooth and successful implementation
• Ensure all requirements are documented in the standard project templates and tools and then obtain approval from the Client before initiating builds
• Create and maintain a detailed project plan and open items log for project monitoring purposes
• Coordinate and collaborate across functional teams and the client to ensure items are completed timely, ensuring readiness for go-live
• Monitor progress using weekly status reporting formats
• Assist with escalated client issues, member issues, project issues, etc.
• Provide go-live support
• Facilitate internal Post Implementation Review meetings
• Provide mentoring and support to other team members
• Support high-volume, high-profile clients (Superbrokers, 340B, etc.)
• Act as a mentor for colleagues throughout the implementation process and solve for opportunities identified through trend analysis and process improvement
• Participate in ad-hoc project requests 
• Participate in process improvement efforts and focus group.

What you will bring to SmithRx:

• Bachelor's degree or equivalent work experience required
• Healthcare and/or pharmacy experience strongly preferred
• 5-8 years of work related experience required
• Salesforce experience preferred
• Microsoft Office literacy
• Strong communication skills via face-to-face meetings, conference calls and written correspondence
• Self-starter mentality: ability to make informed decisions, find creative approaches to difficult challenges, and deliver on commitments
• Execution-focused ethos - you are a solutions-oriented problem solver and efficiency driven
• Flexible, adaptable, and able to respond under the pressure of a fast-paced technology company

What SmithRx Offers You: 

• Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance
• Flexible Spending Benefits 
• 401(k) Retirement Savings Program 
• Short-term and long-term disability
• Discretionary Paid Time Off 
• Paid Company Holidays
• Wellness Benefits
• Commuter Benefits 
• Paid Parental Leave benefits
• Employee Assistance Program (EAP)
• Well-stocked kitchen in office locations
• Professional development and training opportunities