Skillsoft, Global Knowledge are seeking a Customer Service Coordinator for a Hybrid role based in Nieuwegein, Netherland. Where you will join our dynamic team covering the Benelux Region. In this role, you will be the primary point of contact for our clients, ensuring they receive exceptional service, support and value throughout their journey with our company. Your goal will be to build strong relationships, drive customer satisfaction and help our clients achieve their desired outcomes using our products or services. 

Key Responsibilities:

• Respond to customer inquiries via phone, email ensuring quick and effective resolutions
• Collaborate with internal teams to resolve technical or operational issues for the customer
• Understand customer goals and align our solutions to support their success
• Manage and resolve customer escalations with empathy and efficiency
• Serve as the main contact for assigned customers, addressing queries and providing solutions in a timely manner
• Develop and maintain strong, long-lasting relationships with clients
• Track customer engagement and product usage to identify opportunities for improvement
• Act as the voice of the customer within the company, sharing feedback with product, sales, and marketing teams
• Eager to develop and enhance my customer service skills through hands-on experience and learning opportunities
• Highly adaptable and flexible, able to adjust quickly to new situations and challenges with a positive mindset
• Proven ability to thrive under pressure, maintaining focus and delivering quality results in fast-paced environments
• Strong problem-solving skills, with a keen ability to analyze situations and find effective, creative solutions
• Excellent written and verbal communication skills, able to convey information clearly and effectively to diverse audiences
• Highly results-oriented, consistently focused on achieving goals and delivering measurable outcomes

Qualifications

• Minimum 1 to 2 years of experience in a customer-facing role with an MBO
• Strong communication and interpersonal skills must be fluent in Dutch and English
• Problem-solving and conflict-resolution abilities
• Proficiency with CRM software and support tools
• Ability to manage multiple priorities and meet deadlines
• Analytical mindset with attention to detail

Skillsoft is hiring an experienced State, Local, and Higher Education (SLED) Account Manager to lead account renewals and growth with a process-oriented mentality and a strategic, growth mindset, with a solution-selling approach. In this role, you will have the opportunity to excel in creating renewal plays to accentuate Skillsoft’s strengths in alignment with each client’s strategic and tactical training / development initiatives. This individual will have a track record of exceeding quota and will secure a 95%+ renewal rate while growing an impressive upgrade pipeline of business as a result of strong interpersonal client relationships, prospecting, and deal creativity. It will be imperative that this person have a sales system that allows them to stay 90 – 120 days ahead of renewals and 2 – 3 quarters ahead in the sales cycle for upgrades  They will be navigating public sector buying and contracting processes, be familiar with State, Local Government and Education buying cycles, fiscal periods, and contracting vehicles. This individual should come to Skillsoft with a strong ability to communicate up and down a client’s organization, have a hardworking - hustle mindset, positive energy, and tenacious work ethic.

 Responsibilities & Opportunity Highlights

• Drive revenue growth by navigating customers (renewal space) and enhancing existing customer relationships through upgrades
• Position Skillsoft’s solutions to key decision-makers, influencing their purchasing decisions
• Collaborate with cross-functional reps to identify and pursue cross-sell opportunities, while gaining a comprehensive understanding of Skillsoft sales strategies
• Partner with VAT (cross-departmental) reps and leaders to drive upsell opportunities using a land-and-expand approach
• Leverage the unique competitive differentiators of our solution lines to win business
• Engage and influence senior leadership prospects to drive decision-making and close deals
• Work closely with sales, marketing, and support teams to advance key opportunities and increase market share
• Take ownership of meeting preparation, including thorough research, establishing agendas, delivering tailored presentations, and ensuring timely follow-up communications
• Define measurable business objectives and growth targets related to whitespace opportunities, with clear timelines
• Provide management with ongoing feedback on pipeline health, risks, opportunities, and progress

Required Skills & Qualifications

• 2-5 years of professional SLED sales experience preferred, ideally in PaaS, SaaS, B2B, and/or Safety/Legal compliance software, with a Bachelor’s degree or equivalent experience
• Solid understanding of selling into State, Local & Higher Education Contracts
• Proficient in Salesforce and MS Office Suite
• Excellent written / verbal communication skills to interact with all levels of leadership
• Must reside in Central or East Time Zones to support East Regional clients with the ability to travel up to 10-20%
• Experience and ability to exceed sales targets, with a deep understanding of the sales cycle and the ability to leverage each stage to drive progress
• Advanced knowledge and usage of Salesforce.com for pipeline management and reporting
• Strong experience in networking within a structured activity model to maximize revenue growth
• Skilled at creating a client-specific point-of-view aligned to partnering with Skillsoft to drive an improved business outcome
• Ability to thrive in a matrixed sales environment, collaborate across teams, and exhibit a positive, winning attitude with an agile mindset
• Expertise in negotiating deals based on value, with the ability to close effectively and efficiently
• Adept at understanding complex client requirements and articulating solutions that address their needs
• Proactive problem-solver with a strong sense of ownership and accountability

Desirable Skills & Experience

• Advanced degrees or technical certifications
• Familiarity with MEDDPIC or similar methodologies

Target base salary range for this job requisition is anticipated to be approximately $55,000 t0 $62,500 annualized with average on target earnings including commissions of approximately $110,000 - $125,000 annualized.

We also offer Enterprise benefits including but not limited to: medical, dental, vision, and paid time off.

The company may modify salaries, salary ranges and/or Pay Plans from time to time as it deems necessary.

Skillsoft is seeking an experienced Strategic Account Executive to drive top‑line revenue growth through the expansion of our platform and solution portfolio within existing Strategic Accounts. In this role, you will lead complex, enterprise sales motions focused on expanding platform adoption, increasing solution penetration, and delivering measurable business outcomes. You will regularly engage executive decision‑makers across multiple buying centers, positioning Skillsoft as a strategic, long‑term partner. 

Responsibilities & Opportunity Highlights 

• Responsible for partnering with Sales Leaders and positioning all Skillsoft solutions to corporate decision makers to meet and exceed revenue goals and representing a solution line(s) with key competitive differentiators. 
• Collaborate with sales leaders on strategic plans and objectives to drive desired business growth within current Strategic Accounts, collaborating with functional teams in the successful advancement of critical opportunities and market penetration. 
• Engage wider account teams on short/long-term strategy with a focus on maintaining and growing revenue within existing customers. 
• Owning the business relationship to drive the wider account team to deliver measurable and defined business objectives and goals with timelines related to revenue and growth of whitespace. 
• Ensure that the company's total resource is delivered and leveraged in a way that satisfies customer requirements and supports the objectives of the account strategy. 
• Demonstrate Skillsoft solutions with confidence, connecting product capabilities to business outcomes and speaking the language of enterprise and C‑level buyers.
• Ability to operate with a sense of urgency, be bold, creative, curious and competitive, and demonstrate a positive, winning attitude. 
• Lead value‑based negotiations across complex deals, clearly articulating ROI, total business impact, and time‑to‑value to advance and close opportunities.
• Network and influence at the C‑suite level, building deep relationships across complex organizations to uncover enterprise‑wide challenges where Skillsoft’s solutions deliver differentiated value
• Operate with urgency and accountability, bringing creativity, curiosity, and competitive drive to building and closing a high‑quality, multi‑solution pipeline. 

Required Skills & Qualifications 

• 8+ years of professional direct sales experience, selling SaaS, PaaS, B2B, and/or enterprise software to VP, SVP, and C-Level Executives with outstanding quota attainment history. 
• A strong track record of exceeding quota though expansion, cross-sell, and upsell strategies.
• Proven success navigating complex, multi‑stakeholder sales cycles, including selling across multiple functions, buying groups, and executive audiences. 
• Demonstrated ability to prospect with a structured activity model to maximize revenue growth, as well as collaborate and leverage subject matter expertise in a matrixed sales environment.  
• Strong understanding of solution and value-based selling, including building business cases that align platform capabilities to strategic customer initiatives. 
• Skilled at demonstrating solutions and speaking the language of corporate buyers and respectfully challenge their thinking. 
• Ability to collaborate and leverage subject matter expertise in a matrixed sales environment. 
• Experience operating with a sense of urgency, have a competitive spirit, demonstrate a positive, winning attitude & adaptive, agile mindset. 
• Proficient in Microsoft Office Suite & Salesforce.com. 

  Preferred Skills & Experience 

• Experience selling into the learning, human capital, human capital technology space is preferred. 

Skillsoft are seeking an experienced Data Engineer who is excited to grow in their professional development. This is a hands-on technical role suited for someone who is comfortable writing and debugging code, eager to deepen their expertise in data engineering patterns, and looking to grow toward independent technical ownership over the next one to two years.

REPONSIBILITIES:

Data Engineering  - 60%

• Develop and maintain ETL/ELT pipelines using PySpark and Python in Databricks
• Build and extend data transformations across Bronze, Silver, and Gold layers of the medallion architecture
• Write well-structured, readable, and testable code following team standards and review feedback
• Troubleshoot and resolve data pipeline failures, with escalation to senior engineers for complex issues
• Contribute to pipeline documentation including data flow diagrams and inline code comments
• Write and optimize T-SQL queries, stored procedures, and views in SQL Server
• Support data loads and transformations that feed the SQL Server data warehouse
• Assist in identifying and resolving query performance issues with guidance from senior engineers
• Apply basic indexing knowledge and understand schema design patterns used by the team

Data Quality & Testing – 30%

• Write unit tests and data quality checks for pipelines developed or modified
• Use established data quality frameworks and tooling consistent with team standards
• Investigate and escalate data anomalies or quality issues found in pipelines

Collaboration & Communication – 10%

• Participate in code reviews — both receiving and providing constructive feedback as skills develop
• Collaborate with teammates during sprint planning, standups, and retrospectives
• Communicate blockers and progress clearly to your manager and team
• Work with data analysts and other stakeholders to understand requirements for assigned work

SKILLS & QUALIFICATIONS REQUIRED:

• 2–4 years of professional data engineering experience with a Bachelor's degree 
• Proficiency in SQL — comfortable writing multi-table joins, window functions, and subqueries
• Working knowledge of Python for data processing tasks
• Exposure to Databricks, Apache Spark, or PySpark in a professional or academic setting
• Familiarity with cloud data storage concepts; experience with Azure or ADLS a plus
• Understanding of ETL/ELT principles and data pipeline design
• Comfort using Git for version control and working within a collaborative branching workflow

PREFERRED EXPERIENCE:

• Hands-on experience with the medallion architecture (Bronze / Silver / Gold) pattern
• Experience with Delta Lake or similar table formats (Iceberg, Hudi)
• Familiarity with SQL Server, including T-SQL and stored procedure development
• Exposure to CI/CD pipelines and automated testing in a data context
• Experience with a data quality or transformation framework such as dbt or Great Expectations
• Familiarity with Azure services beyond ADLS (e.g., Azure Data Factory, Azure DevOps)

As marketing evolves toward AI-powered workflows, rapidly maturing tools, and agentic systems working alongside humans, this role will ensure that emerging capabilities translates into real, repeatable value for marketers.

Skillsoft is seeking an experienced Sr. Marketing Operations Manager, Process + AI at Skillsoft, to develop and oversee the implementation of an agentic AI roadmap for the marketing organization; identifying, prioritizing, and scaling high-impact AI capabilities that improve how marketing plans, executes, and measures work. You will define what gets built, where it lives across the MarTech stack, and how it scales across teams and shaping how AI actually works for marketers day-to-day.

You will establish AI project governance as a core operating capability—creating the intake, prioritization, delivery, and measurement mechanisms that ensure AI initiatives are aligned to strategy, responsibly implemented, and adopted across teams. In parallel, you will design, refine, and govern marketing processes and the operating model that connects people, workflows, tools, and data into a scalable, continuously improving system. You will balance rapid time-to-impact with a long-term strategic approach, ensuring today's progress builds momentum without constraining future possibilities.

Key Responsibilities

AI Use Case Strategy & Roadmap

• Own the marketing agentic AI roadmap end-to-end—from opportunity discovery and business case development through pilot, implementation, scaling, and ongoing optimization in partnership with business stakeholders.
• Identify, define, and shape the highest-priority AI use cases for marketing—translating real marketing needs into clear capability requirements, including inputs, outputs, constraints, and success criteria.
• Define and apply frameworks for assessing the scaled value and impact of AI capabilities across the marketing organization.
• Distinguish between highly controlled, workflow-driven AI use cases and more exploratory applications, guiding how each should be implemented and governed across the tech stack.

Solutions Framing & Technical Partnership

• Act as the strategic bridge between marketing teams and internal/external technical partners—including IT, Commercial Operations, Sales, and Legal—to drive shared understanding and sustain execution momentum.
• Pressure-test proposed solutions for feasibility, durability, and long-term relevance as AI capabilities evolve.
• Stay ahead of AI innovations and identify how marketing thoughtfully adopts new capabilities, while maintaining a feedback loop with internal stakeholders to influence the marketing agentic roadmap direction where appropriate.

Process Design & Governance

• Design, document, and govern marketing processes and standards (work intake, planning, campaign execution, measurement, and tooling workflows), identifying processes that can migrate to AI and driving continuous improvement and consistent adoption across teams.
• Establish and run AI project governance for marketing (intake, prioritization, resourcing, stage gates, risk/compliance reviews, and success metrics) to ensure initiatives deliver measurable business value.
• Own documentation and lifecycle management for marketing AI and operational processes (use cases, controls, data inputs/outputs, change logs, and performance reporting) to keep systems compliant and operationally sound.

Change Management & Enablement

• Champion change management, enablement, and adoption for new agentic capabilities and process changes through training, communications, playbooks, workshops, and stakeholder engagement.
• Shape AI-powered workflows that feel intuitive, purposeful, and trusted by marketers—designing for adoption, not just technical possibility.
• Develop playbooks, enablement materials, and working examples that help teams understand how and when to use AI effectively.
• Establish feedback loops with end users to bring the internal customer perspective to planning, implementation, and optimization.

Future-Facing Perspective

• Maintain a forward-looking view of emerging AI capabilities—particularly as agentic systems, skills-based orchestration, and new automation paradigms mature.
• Exercise sound judgment about when new capabilities are ready to be tested and applied, bringing a long-term perspective to near-term decisions.

Skills & Qualifications Required

• 10+ years of professional experience in marketing operations with a focus on process and technology with a Bachelor's degree in communications, marketing, business, or a related field.
• Proven experience in marketing operations, business systems, process optimization, agent delivery, and governance—preferably in a complex, matrixed organization.
• Strong understanding of how marketing teams practically work—and where friction, inefficiency, or opportunity exists within marketing technology stacks, system integration, and workflow design.
• Prior experience with Salesforce Data Cloud, Salesforce Marketing Cloud Account Engagement (fka Pardot), Asana, HockeyStack, and/or 6Sense all desirable.
• Demonstrated ability to translate between business needs and technical teams by simplifying complexity, creating scalable processes, and influencing cross-functional stakeholders without needing to be the hands-on implementer.
• Comfort operating in ambiguity, with the judgment to know when precision and control are required versus more open-ended, exploratory solutions.
• Curiosity and confidence to explore new technologies—especially agentic AI and automation—including experience building roadmaps, prioritizing use cases, and partnering to deliver AI initiatives responsibly.
• Recent experience establishing lightweight governance models for AI/MarTech work (intake, stage gates, measurement, and stakeholder alignment) to drive clarity, accountability, and adoption.
• Experience in change management and guiding teams through transitions with clear communication and support to ensure successful adoption of new tools and processes.
• Exceptional communication skills with the ability to clarify, align, and influence across disciplines, and to convey complex technical concepts persuasively to non-technical audiences.

Target base salary range for this job requisition is anticipated to be approximately $145,000- $155,000 annualized.

We also offer Enterprise benefits including but not limited to: medical, dental, vision, and paid time off

The company may modify salaries, salary ranges and/or Pay Plans from time to time as it deems necessary.

Skillsoft Global Knowledge is op zoek naar een Account Manager voor het SMB-Team. Ben jij een gedreven, klantgerichte SMB Account Manager die onze groei wilt helpen versnellen, dan horen wij graag van jou.

Ben jij een commerciële professional die energie krijgt van nieuwe kansen creëren, maar óók van het opbouwen van duurzame klantrelaties? Kun jij schakelen tussen actief benaderen en adviserend verkopen? Dan is deze rol als Account Manager SMB zeker iets voor jou.

In deze functie ben je verantwoordelijk voor het laten groeien van een bestaande klantenportefeuille binnen het SMB Business-segment. Je combineert een hunter-mentaliteit met een consultative aanpak: je bent proactief in je outreach, maar altijd gericht op échte klantwaarde en lange-termijnrelaties.

Verantwoordelijkheden:

• Actief benaderen en uitbreiden van bestaande SMB-klanten
• Signaleren en creëren van nieuwe commerciële kansen binnen je accounts
• Dagelijks veel klantcontact via telefoon, e-mail en (virtuele) meetings
• Adviseren van IT- en business stakeholders op basis van hun leer- en ontwikkelbehoeften
• Realiseren van omzetgroei via herhaalorders, upsell en cross-sell
• Werken met duidelijke KPI’s op activiteit, pipeline en forecast
• Positioneren van onze training- en ontwikkeloplossingen als strategische investering
• Samenwerken met marketing en collega’s binnen het SMB-salesteam

Vaardigheden en Vereisten:

• Minimaal 2 jaar B2B-saleservaring, bij voorkeur binnen IT, training of SaaS
• Ervaring met zowel prospecteren als relatie- en accountmanagement
• Commercieel scherp, maar inhoudelijk sterk in klantgesprekken
• Gewend om te werken in een KPI-gedreven salesomgeving met targets, forecasts en CRM
• Sterke communicatieve vaardigheden en overtuigingskracht
• Ervaring met verkoop aan IT- of L&D-stakeholders is een pré
• Vloeiend in het Nederlands en Engels

Wat bieden wij jou?

• Een commerciële rol met veel eigen verantwoordelijkheid en impact
• Een sterk en relevant portfolio binnen training & development
• Samenwerking met een ervaren en ambitieus SMB-salesteam
• Ruimte voor groei, ontwikkeling en performance-based succes
• Marktconforme arbeidsvoorwaarden

Global Knowledge is seeking an Inside Sales Account Manager, to drive top-line revenue growth through the expansion of our Instructor Led Classroom training business footprint within our existing account base within and educational customers.

In this role, the Inside Sales Account Manager should have a proven track record of achievement and will grow an ambitious pipeline of business through aftersales, outbound prospecting, creativity, and team collaboration. You will have the opportunity to sell our Instructor-led portfolio line directly to educational customers which will require the ability to navigate through complex organizations and sell to multiple decision-makers.

Responsibilities: 

• Responsible for selling and closing business for all types of products that Global Knowledge Skillsoft offers, including Open Enrollment, Subscriptions and Prepays
• Ensure our portfolio is well managed and present on our partner portals.
• Achieving targeted new pipeline, sales activity, and quota goals on a monthly, quarterly, and annual basis for assigned territory
• Establish and grow a Global Knowledge presence within a set list of accounts or region
• Utilize provided tools within a recommended cadence to increase growth within accounts and the territory as whole. These include Sales Intel, LinkedIn, CRM, Spend Reports, Sales Plays, etc.
• Determine customer business drivers and objectives
• Effectively use the CRM for pipeline development, activity management, opportunity management and forecasting
• Collaborate with Talent & Development (T&D) Account Executive to sell within a shared set of customers Execute high attention to detail when processing orders and payments for course/product enrollments
• Establish personal relationship with key decision makers within account base
• Determine budget requirements within accounts
• Respond to activities and creating follow up tasks in a timely manner
• Collaborating with other groups/departments
• Creating an effective “hand off” system to Customer Success Manager to ensure that customers are onboarded and taken care of post-sale
• Assisting with customer issues and requests as needed

Here's What We Are Searching For: 

Skills & Qualifications:

• 5+ years successful sales experience and Bachelor's Degree preferred
• Experience and knowledge of solution-based selling
• Tenacious in building new business relationships while securing customer loyalty to becoming their Trusted Advisor
• Adept at exceeding sales quotas and driving growth of company revenues
• IT/Business Training industry and IT Cybersecurity, Cloud, Data Analytics selling knowledge/experiences preferred
• Understanding of University/College industry sales
• Instructor-led portfolio line directly to educational customers
• Ability to navigate through complex organizations and sell to multiple decision-makers

At Global Knowledge, we are the world’s leading provider of IT and professional skills training, empowering individuals and organizations to stay ahead in a rapidly evolving digital landscape. With a global footprint and partnerships with top technology providers like Microsoft, AWS, and Cisco, we deliver cutting-edge learning solutions that drive real business impact.

From upskilling IT professionals to equipping teams with the latest certifications, our mission is to transform knowledge into success. Learn. Grow. Succeed. – That’s the Global Knowledge way.

Role Overview

We are seeking a proactive and visionary Account Executive for Instructor Led Training (Enterprise Accounts) to join our team. In this role, you will build and maintain effective long-term relationships with a defined customer base, ensuring high levels of satisfaction and increased revenue. You will be at the forefront of identifying, developing, and closing new sales opportunities, serving as the primary interface for all our products and services.

Are you a results-driven sales professional with a passion for technology and education? At Global Knowledge, we are shaping the future of IT training, equipping businesses and professionals with the skills they need to thrive in an ever-evolving digital world.

As an Account Executive, you will be at the forefront of this transformation, working with top-tier clients to deliver cutting-edge training solutions in Microsoft, AWS, Cisco, and more. You’ll have the opportunity to build strong relationships, drive business growth, and play a key role in our mission to empower organizations through knowledge.

Responsibilities

• Identify and engage with new business opportunities
• Develop long-term partnerships with key clients
• Consult on customized training solutions that drive real impact
• Collaborate with internal teams to ensure top-tier service delivery
• Stay ahead of industry trends to offer innovative learning solutions

What We’re Looking For

• Visionary Professionals: Individuals who can look beyond initial customer requests to identify underlying pain points and develop tailored training solutions.
• Relationship Builders: Those who excel in fostering and maintaining long-term relationships with key stakeholders at the highest levels.
• Sales Experts: Professionals with a proven track record in developing and closing new sales opportunities, driving demand, and increasing revenue.

If you are passionate about creating impactful training experiences and excel in a collaborative, fast-paced environment, we would love to hear from you. Join us and be part of a team dedicated to delivering excellence and making a difference.

SKILLS & QUALIFICATIONS 

• Minimum 6+ years of direct sales experience, selling IT training solutions, to IT management & director level.
• Fluency in Flemish/Dutch & English is essential. French is a plus.
• Experience of working across the defined territory/region 
• Experience in the IT training and development, learning, human capital, human capital technology space is preferred. 
• Ability to navigate from transactional sales with short cycles (1 week) to longer sales cycles (2 months)
• Ability to exceed sales targets, a keen understanding of the steps involved in a sales cycle and ability to leverage each stage to advance the sale. 
• Advanced understanding of customer’s business, curious, pushes the customer, has a broad view/perspective. 
• Ability to prospect with a structured activity model to maximize revenue growth. 
• Skilled at demonstrating solutions and speaking the language of IT corporate buyers and respectfully challenge their thinking. 
• Ability to collaborate and leverage subject matter expertise in a matrixed sales environment. 
• Ability to operate with a sense of urgency, competitive, and demonstrate a positive, winning attitude. 
• Negotiate effectively based on value and time to close. 
• Commitment and ownership of your – and your team’s – success.   
• Willingness to take ownership – and solve – problems. 
• An adaptive, agile mindset. 
• Willingness to acknowledge, and own mistakes – recognition of humility as a key aspect of continuous improvement. 
• Disciplined, process-oriented approach to customer acquisition. 

SUCCESS QUALITIES 

• Personally Accountable for Team Success. We unleash our edge together. 
• Confident Achievers. 
• Intellectually Curious. 
• Adaptable, Agile & Resilient. 
• Customer First. 

Skillsoft is seeking an experienced Federal Account Executive to grow an existing account territory and acquire new business, applying a hunter mentality with a strategic, solution-selling approach. This requires needs-based, relationship sales to a diverse spectrum of industries. The ideal candidate will have a track record of over-quota achievement and will grow an ambitious pipeline of business. This will require the ability to navigate through complex organizations and sell to multiple decision-makers, including the “C Suite”.

As a Federal Account Executive, you will be responsible for growing the business by creating measurable and defined business goals with timelines, (related to revenue and growth of whitespace) for our ground-breaking products by building positive relationships with customers through digital communication. 

Responsibilities:

• Drive top-line revenue through growth of an existing Federal enterprise account base
• Sell Skillsoft Content, Services, and Platform solutions directly to Federal decision makers
• Influence existing clients at the senior leadership level and win by building relationships across different lines of the account offering solutions to what they are trying to solve for
• Partner with related sales, customer success managers, marketing, and support resources in the successful advancement of critical opportunities
• Be responsible for preparing and delivering executive presentations with research, data, agendas and a tailored presentation coupled with impeccable follow-up
• Create measurable and defined business goals with timelines, (related to revenue and growth of whitespace)
• Provide management, feedback and recommendations on pipeline health, risk, opportunity, and progress

Skills & Qualification Requirements

• 5+ years of direct sales experience, selling SaaS, enterprise software to VP, SVP, and C-Level Executives with outstanding quota attainment history
• Federal software sales experience supporting FedRAMP with a solid understanding of selling into the Fed Govt.
• Solid understanding of Salesforce and MEDDPICC
• Ability to exceed sales targets, a keen understanding of the steps involved in a sales cycle and ability to leverage each stage to advance the sale
• Skilled at demonstrating solutions and speaking the language of corporate buyers and respectfully challenging their thinking and able to negotiate effectively based on value and time to close
• Ability to collaborate and leverage subject matter expertise in a matrixed sales environment
• Be self-motivated, hungry and proficient in operating with a sense of urgency and demonstrate a positive, winning attitude
• History of understanding complex client requirements to clearly articulate the company’s offerings to develop solutions to meet those requirements
• Willingness to take ownership and solve problems with an agile mindset

Desirable Requirements

• Experience in the learning, human capital, human capital technology space is preferred

Target base salary range for this job requisition is anticipated to be approximately $105,000 - $120,000 annualized with average on target earnings including commissions of approximately $210,000 - $240,000 annualized.

We also offer Enterprise benefits including but not limited to: medical, dental, vision, and paid time off.

The company may modify salaries, salary ranges and/or Pay Plans from time to time as it deems necessary.

Skillsoft is seeking an experienced, motivated, and successful Sr Account Manager to manage a portfolio of new and existing accounts. In this role, you will have the opportunity to achieve annual certification in the use of Skillsoft methodologies, models, and tools used to drive acquisition, value realization, renewals, and growth. We are seeking someone who thrives when exceeding goals for new business, revenue retention, growth, and customer satisfaction.

Responsibilities:

• ​Exceed quarterly and annual targets for acquisition, retention and growth including quota, GRR, NRR, cross-sell, and upsell for assigned accounts.
• Consult with economic buyers, champions, and other stakeholders to understand the customer’s workforce upskilling and reskilling needs, business challenges, and key goals.
• Drive growth: Consistently deliver top-line revenue through new customer acquisition, surpassing quota targets and securing high-value mid-market wins.
• Prospect relentlessly: Build and maintain a robust pipeline, targeting Fortune 1000 and mid-market organizations.
• Consult at the executive level: Partner with senior decision makers to identify pain points and present Skillsoft’s Content and Platform as transformative solutions for their organization.
• Develop and execute account strategies aligned with customer workforce transformation needs and utilizing key customer and industry data points. 
• Establish strong customer partnerships spanning the lifecycle (e.g., acquisition, onboarding, adoption, expansion, renewal) and leverage internal resources appropriately to meet customer needs.
• Generate, update, and close new business, renewal and expansion opportunities to ensure forecast accuracy and meet targets.
• Provide guidance, tools, resources, best practices, and business reviews across multiple Skillsoft products and solutions, ensuring each customer achieves value realization, leading to renewal and expansion.
• Meet all requirements related to CRM hygiene including account health, account plans, close plans, activities, contacts, communications records, NPS, etc.
• Manage renewal timelines effectively including reassessing needs, issuing prompt and accurate quotes, responses, and proposals, and executing contracts.
• Achieve annual certification in the use of Skillsoft methodologies, models, and tools used to drive value realization, renewals, and growth.

Skills & Qualifications:

• ​8+ years of experience in sales, account management, customer success, and/or customer renewals.
• Demonstrated experience with new business, renewal and upgrade forecasting, quoting, opportunity management, pricing, and contracting.
• Experience in managing customer relationships in a B2B environment.
• Proficient in Salesforce, Microsoft Office Suite and experience using tools to conduct virtual client meetings and presentations.
• Strong relationship-building and consulting skills with a formal understanding of Solution/Consultative Selling.
• Must possess formal understanding of the stages involved in a sales cycle and how to leverage each stage to advance the sale.
• Ability to work with cross-functional departments and roles to manage all aspects of the customer life cycle.
• Excellent ability in analyzing opportunities for cross-sell and upsell potential within existing books of business.
• Proven ability to prospect and manage a designated territory to maximize revenue growth.
• Ability to manage multiple relationships within an organization
• Operates with a sense of urgency and has a positive, winning attitude.
• Excellent written / verbal communication skills to interact with all levels of leadership.

Preferred Skills & Experience:

• Sales experience in a technology-oriented field
• Familiarity with MEDDPIC is preferred.

Target base salary range for this job requisition is anticipated to be approximately $65,000 - $75,000 annualized with average on target earnings including commissions of approximately $162,500 - $187,500 annualized.

We also offer Enterprise benefits including but not limited to: medical, dental, vision, and paid time off.

The company may modify salaries, salary ranges and/or Pay Plans from time to time as it deems necessary.

Skillsoft is seeking an experienced Acquisition Account Executive to prospect for new opportunities, applying a hunter mentality with a strategic, solution-selling approach. This requires needs-based, relationship sales to a diverse spectrum of industries. This individual will have a track record of over-quota achievement and will grow an ambitious pipeline of business as a result of outbound prospecting, creativity, and simple hard work. In this role, you will have the opportunity to navigate through complex organizations and sell to multiple decision-makers, including the “C Suite”.

Responsibilities & Opportunity Highlights

• Drive top-line revenue growth through new customer acquisition in a solution selling motion.
• Sell Skillsoft Content, Platform and Services solutions directly to corporate decision makers.
• Partner with Growth reps on upsell opportunities in a land-and-expand sales motion.
• Win by representing a solution line with key competitive differentiators and influence prospects at the senior leadership level.
• Be a self-driven hunter by nature with strong pipelining skills.
• Partner with related sales, marketing, and support resources in the successful advancement of critical opportunities and market penetration.
• Develop a thorough understanding of Skillsoft sales plays.
• Meeting prep with research, agendas agreed on by prospect and a tailored presentation coupled with impeccable follow-up.
• Outline measurable and defined business objectives and goals with timelines, (related to revenue and growth of whitespace).
• Provide management, feedback and recommendations on pipeline health, risk, opportunity, and progress.

Required Skills & Qualifications

• Minimum 5+ years of professional direct sales experience, selling SaaS, PaaS, B2B, and/or enterprise software to VP, SVP, and C-Level Executives with outstanding quota attainment history.
• Experience exceeding sales targets with a keen understanding of the steps involved in a sales cycle and ability to leverage each stage to advance the sale.
• Ability to understand complex client requirements and to clearly articulate the company’s offerings to develop solutions to meet those requirements, as well as, negotiate effectively based on value and time to close.
• Proficient in MS Office Suite & Salesforce.com.
• Ability to prospect with a structured activity model to maximize revenue growth.
• Skilled at demonstrating solutions and speaking the language of corporate buyers and respectfully challenge their thinking.
• Ability to collaborate and leverage subject matter expertise in a matrixed sales environment.
• Experience operating with a sense of urgency, have a competitive spirit, demonstrate a positive, winning attitude & adaptive, agile mindset.

Preferred Skills & Experience

• Experience in the learning, human capital, human capital technology space is preferred.

Target base salary range for this job requisition is anticipated to be approximately $85,000- $100,000 annualized with average on target earnings including commissions of approximately $215,000-$250,000 annualized. 

We also offer Enterprise benefits including but not limited to: medical, dental, vision, and paid time off.

The company may modify salaries, salary ranges and/or Pay Plans from time to time as it deems necessary.

Account Executive – Public Sector  

Skillsoft is seeking an experienced Public Sector Account Executive, to be responsible for creating measurable and defined business goals with timelines, (related to revenue and growth of whitespace) for our ground-breaking products by building positive relationships with customers through digital communication. In this role, you will have the opportunity to grow a sales territory consisting of both existing customers and prospects, applying a hunter mentality with a strategic, solution-selling approach.

OVERVIEW:

As an Australian Public Sector Account Executive, you will prospect for new opportunities, applying a hunter mentality with a strategic, solution-selling approach. This requires needs-based, relationship sales to a diverse spectrum of organizations and their goals. This individual will have a track record of quota over-achievement and will grow an ambitious pipeline of business because of outbound prospecting, creativity, and simple hard work. This will require the ability to navigate through complex organizations, and sell to multiple decision-makers, across the government landscape.

Responsibilities:

• Manage and plan your success through identifying and securing customer acquisition across the territory
• Drive top-line revenue growth through new customer acquisition.
• Sell Skillsoft solutions directly to government decision makers.
• Win by representing a solution line(s) with key competitive differentiators.
• Influence prospects at the senior leadership level.
• Partner with related sales, marketing, and support resources in the successful advancement of critical opportunities and market penetration.
• Develop a thorough understanding of Skillsoft sales plays.
• Meeting prep with research, agendas agreed on by prospect and a tailored presentation coupled with impeccable follow-up.
• Outline measurable and defined business objectives and goals with timelines, (related to revenue and growth of the federal space).
• Provide management, feedback and recommendations on pipeline health, risk, opportunity, and progress.

Here’s What We Are Searching For: 

Skills & Qualification Requirements

• Minimum 5+ years of direct sales experience, selling SaaS, B2B, enterprise software to VP, SVP, and C-Level Executives with outstanding quota attainment history.
• Experience selling into Australian Federal Government, as well as State Governments
• Experience in the learning, human capital, human capital technology space is preferred but not required.
• Skilled at demonstrating solutions and speaking the language of corporate buyers and respectfully challenge their thinking.
• Ability to collaborate and leverage subject matter expertise in a matrixed sales environment.
• Ability to operate with a sense of urgency, be aggressive, competitive, and demonstrate a positive, winning attitude.
• Negotiate effectively based on value and time to close.
• Ability to understand complex client requirements and to clearly articulate the company’s offerings to develop solutions to meet those requirements.
• Expert knowledge/usage of Salesforce.com
• Willingness to take ownership – and solve – problems.
• Disciplined, process-oriented approach to customer acquisition.

Skillsoft is undergoing a bold growth marketing transformation, and we’re looking for a Public Sector Field Marketing & Demand Gen Manager (FED/SLED) to help lead the charge. This is a high-impact individual contributor role focused on US FED (Federal) and SLED (State, Local, and Education) segments, where strategic, full-funnel marketing plays a critical role in driving awareness, engagement, and pipeline. 

You’ll serve as the voice of public sector marketing to global teams, ensuring government-specific needs are reflected in broader plans, while translating those plans into localized programs that resonate with public institutions. You will own integrated, multi-touch campaigns that blend in-person experiences (events, roundtables, sponsorships) with digital demand generation (email nurtures, webinars, paid and syndicated tactics, and ABM plays) to influence target accounts across the full funnel. Success will be measured by account engagement, MQL/SQL conversion, and sourced/influenced pipeline within FED/SLED buying and funding cycles. 

 Key Responsibilities 

• Public Sector Strategy & Planning: Build and execute an integrated marketing plan for FED/SLED that aligns to mission priorities, procurement and funding cycles, and compliance requirements. 
• Field Events & Experiences: Lead public sector-specific events (roundtables, summits, trade shows, partner events) from concept through follow-up—including audience targeting, messaging, logistics, onsite execution, and post-event conversion plans. 
• Digital Demand Generation: Plan, launch, and optimize always-on and integrated digital campaigns for FED/SLED (email nurtures, webinars, paid social/search where applicable, content syndication, and ABM programs) in partnership with global demand gen and operations teams. 
• Campaign Localization & Messaging: Activate corporate campaigns with public sector relevance (e.g., ILT, compliance and readiness themes), tailoring value propositions, proof points, and calls-to-action for government audiences. 
• Sales Enablement & ABM Alignment: Partner with public sector sales to prioritize target accounts, align campaign plays to opportunities, and deliver enablement assets that map to government decision-making structures and buying stages. 
• Measurement, Attribution & Optimization: Track and improve performance across field and digital programs (registrations/attendance, engagement, lead/opportunity conversion, CPL, and pipeline sourced/influenced). Use CRM/marketing automation reporting and testing (e.g., subject lines, landing pages, audience segments) to continuously optimize. 
• Cross-Functional Collaboration: Share FED/SLED insights to inform global campaign planning, coordinate with product marketing and SDR teams on follow-up motions and ensure regional execution reflects Skillsoft’s broader GTM strategy. 

 Qualifications 

• 5+ years of experience in B2B marketing, including hands-on ownership of field/event programs and digital demand generation campaigns. 

• Experience marketing to public sector audiences (Federal, State, Local, Education) with understanding of government procurement and compliance. 

• Familiarity with government contracting vehicles, RFP processes, and public sector sales cycles. 

• Proven success driving measurable pipeline impact through integrated programs (events + digital), with a strong testing and optimization mindset. 

• Experience with marketing automation and CRM platforms (e.g., Marketo and Salesforce), including segmentation, nurture design, lead management, and performance reporting. 

• Working knowledge of digital demand channels and best practices (webinars, email, landing pages/conversion, ABM plays, and paid/syndicated tactics where appropriate), with comfort using data to make decisions. 

• Excellent communication, project management, and organizational skills. 

• Ability to travel up to 25% within North America. 

• Experience in the SaaS or technology industry. 

• Familiarity with account-based marketing (ABM) strategies and aligning plays to target account lists and SDR/sales follow-up motions. 

• Data-driven mindset with experience running experiments and applying insights (e.g., A/B testing, audience refinement, and funnel conversion improvements). 

Target base salary range for this job requisition is anticipated to be approximately $125,000- $140,000 annualized.

We also offer Enterprise benefits including but not limited to: medical, dental, vision, and paid time off

The company may modify salaries, salary ranges and/or Pay Plans from time to time as it deems necessary.

Skillsoft is seeking Principal Sales Compensation Support to design, administer, and monitor sales compensation plans that align with business objectives. This role will manage quota-setting processes, validate incentive calculations, and provide actionable insights to optimize compensation strategies while ensuring compliance and accuracy.

Remote - EST

Responsibilities: 

• Design and implement sales compensation plans aligned with organizational goals.
• Maintain accurate documentation of plan rules, eligibility criteria, and payout structures.
• Communicate plan details and provide training to stakeholders.
• Support annual and quarterly quota-setting processes and ongoing management.
• Manage compensation workflows, respond to inquiries, and provide timely updates to senior executives.
• Oversee commission deliverables to ensure timely and accurate payouts.
• Ensure adherence to governance policies and audit requirements.
• Prepare reports and dashboards for leadership on attainment, payouts, and trends.
• Maintain account and territory assignment details.

  Skills & Qualification Requirements: 

• Bachelor’s degree in Business, Finance, Economics, or related field (Advanced degree preferred).
• 4–6 years of experience in sales operations, finance operations, or related fields.
• Advanced analytical skills with expertise in Excel for budgeting and planning, and ability to consolidate data from multiple systems.
• Proficiency in Salesforce.com, including navigating standard/custom objects, reports, dashboards, and Einstein Analytics.
• Ability to work independently and as part of a team.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Excellent verbal and written communication skills.

 Preferred Skills & Experience:

• FP&A or financial modeling experience.
• Familiarity with Tableau, Power BI, or other BI tools.
• Experience with incentive management platforms (e.g., Xactly) is a plus.

Attributes: 

• Proactive with a strong sense of urgency and competitive drive.
• Independent, entrepreneurial mindset with ability to make independent decisions.
• Influential, and enthusiastic communicator.
• Adaptable and embraces change.
• Collaborative team player, working across various teams within the organization.
• Customer service minded with a strong attention to detail, organized and goal oriented. 

Target base salary range for this job requisition is anticipated to be approximately $105,000 - $125,000 annually. 

We also offer Enterprise benefits including but not limited to: medical, dental, vision, and paid time off.

The company may modify salaries, salary ranges and/or Pay Plans from time to time as it deems necessary.