About the Role

As a Clinic Licensed Vocational Nurse (LVN), you will collaborate with a dedicated clinic team to support a substantial patient panel alongside Primary Care Providers (PCPs), ensuring high-quality care and positive health outcomes. This role is ideal for experienced and new graduate LVNs who have obtained their license, providing a unique opportunity to gain hands-on experience in a clinic setting serving the geriatric population of San Gabriel Valley.

Responsibilities

Location

• Los Angeles required. Ability to commute to Alhambra required.
• Relocation benefits available.

Salary & Benefits 

About the Role

At Seen Health, Expansion is the engine that allows us to bring our transformative PACE model to more seniors. Our growth depends on our ability to architect complex, sustainable partnerships that allow us to enter and scale in new markets with speed and local resonance.

Reporting directly to the Head of Expansion, you will be a key driver of new market entry. This is a high-ownership, externally-facing role for someone who thrives building relationships, representing an organization with confidence, and getting things done without a lot of hand-holding. You'll work across two interconnected areas: local business development in the San Gabriel Valley and greater LA area, and new market expansion research and early relationship-building across emerging PACE markets nationally. This is not a back-office role. You'll be at community meetings, on the phone with health officials and prospective partners, and attending conferences. If you love building from the ground up and want to see your work have a direct impact on how we grow — this is the job.

Key Responsibilities 

• Local Business Development & Community Partnerships

  • Represent Seen Health at local coalition meetings, chamber of commerce events, cultural community gatherings, and senior care forums in the SGV and greater LA area
  • Build and maintain relationships with day health programs, community health centers, hospitals, senior centers, and local referral partners
  • Initiate and manage outreach to prospective care delivery partners — Mandarin-language outreach is a core part of this work
  • Identify and develop local BD opportunities that the team has mapped but hasn't had bandwidth to pursue
  • Help grow our referral and enrollment pipeline through consistent local presence

  Market Expansion & Intelligence

  • Monitor PACE program developments nationally — RFP timelines, legislative activity, regulatory readiness, and competitive landscape — across a portfolio of target states
  • Research new markets: population demographics, existing care providers, state agency contacts, and potential partnership opportunities
  • Contribute to application and proposal logistics as opportunities take shape
  • Surface timely opportunities to the strategy team and maintain organized, up-to-date market intelligence

Who You Are

Must-have qualifications:

• Based in the Los Angeles / San Gabriel Valley area or willing to be
• 2–5 years of experience in healthcare, community health, or a related field
• Demonstrated ability to represent an organization confidently and effectively in meetings and partner conversations — you're the face in the room when leadership isn't there
• Execution-oriented: you get things done with limited direction and follow up without being asked
• Comfortable operating in a fast-moving environment where priorities evolve
• Strong written communication for briefings, partner summaries, and internal updates
• Mandarin fluency (spoken and written) — essential given the communities we serve and the nature of local outreach

Nice-to-have qualifications:

• Experience with PACE, ADHC, FQHC, or other senior care / long-term care settings
• Familiarity with DHCS, CMS, or state Medicaid program structures
• Additional language fluency desired (Cantonese, Korean, or Spanish)
• Prior experience supporting RFP responses or grant applications
• Existing relationships in the SGV senior care or community health ecosystem

Salary & Benefits

• Target salary range $90-$130K & competitive equity package, depending on experience
• Benefits: Seen Health is proud to offer a robust benefits offering for our employees. In addition to traditional healthcare coverage, we also offer additional benefits to help further your wellness and feeling of being part of the team.
  • Medical, Dental, and Vision benefits for you and your family
  • Life Insurance and Disability Benefits
  • Parental and Caregiver Leave
  • Free Lunch, as well as delicious snacks and coffee to keep you energized
  • Paid Time Off across holidays, vacation time, personal days, and sick days
  • 401k Plan
  • Personal and professional development, including CME support and career growth opportunities
  • Subscriptions and training on using AI tools including ChatGPT

About the Role

As a Care Manager in our PACE program, you are the primary coordinator for our participants' care experience. You serve as their advocate, navigator, and the person responsible for making sure their care plan comes to life. Your work ensures participants receive the right services across all settings while maintaining their independence and quality of life.

This role demands exceptional attention to detail, strong communication skills, the ability to track and synthesize information across multiple moving pieces, and persistent, diligent follow-through. You will work across a wide range of stakeholders — including participants and their families, our interdisciplinary team, PACE leadership, external care coordinators, authorization teams, and partners in DME, pharmacy, and specialist care — and will be relied upon to keep everyone informed, aligned, and moving in the right direction.

Responsibilities

• Serve as a coordination hub for participant care — tracking follow-up needs, managing transitions, and ensuring the clinical team has the information and support they need to act.
• Coordinate care transitions, including post-hospitalization follow-up: arranging DME, scheduling PCP follow-ups, facilitating referrals, and flagging care plan update needs to the appropriate licensed team members.
• Manage day-to-day communication and logistics across care settings — home health agencies, specialists, facilities, and internal staff — to ensure continuity and timely service delivery.
• Support care team meeting preparation and follow-through: organizing agendas, tracking action items, flagging participant status changes, and helping the team stay on top of what needs to happen next.
• Maintain accurate, up-to-date documentation across platforms — tracking service coordination activities, participant status, and utilization data in our electronic health record and other systems.
• Use technology tools fluently and creatively to organize workflows, communicate across teams, and surface the right information at the right time — we rely on a variety of platforms and expect you to get up to speed quickly and help us use them better.
• Evaluate and adopt new tools as our tech stack evolves; help identify where technology can reduce friction in our care coordination workflows.
• Build relationships with participants and families, serving as a trusted point of contact and communications bridge — with cultural and language sensitivity central to how you work.
• Identify gaps in coordination or follow-through and proactively propose solutions; contribute to building the processes and workflows that make this function scale.

What We're Looking For

• Self-directed and adaptable — you take initiative, manage your own priorities, and follow through without needing step-by-step direction
• Comfortable with ambiguity and change; you can hold multiple workstreams at once and stay organized even when priorities shift
• High sense of ownership — you close loops, flag issues early, and don't let things fall through the cracks
• Clear, confident communicator across channels — whether presenting a status update to a clinical team or sending a follow-up to an outside provider
• Energized by new tools and technology; you pick up platforms quickly, use them well, and look for ways to make them work better for your team
• Genuine passion for serving elderly, underserved, or immigrant communities

Qualifications

• 2–5 years of experience in healthcare coordination, care management support, health operations, or a similar role — or equivalent demonstrated capability
• Demonstrated ability to manage across multiple systems and communication channels simultaneously — EHRs, task management tools, messaging platforms, and more
• Comfort working in fast-moving, resource-constrained environments — startup, community health, high-volume clinic, or similar
• Experience evaluating or implementing new tools and workflows in a healthcare or operations setting is a plus
• Mandarin or Cantonese language proficiency a significant plus
• Background in social work, public health, community health, or health administration a plus — but not required
• Clinical licensure (LVN, CNA, MA, SW, etc.) welcome but not required

Location

• Los Angeles required. Ability to commute to our Alhambra center required.

Salary & Benefits 

About the Role

As a Clinic RN in our PACE program, you are a core member of our interdisciplinary team (IDT) and a central clinical presence in our Alhambra center. You bring the clinical expertise that ensures our participants — a frail and elderly population with complex, evolving needs — are thoroughly assessed, have care plans that reflect their current status, and receive attentive, high-quality care day to day.

This role is grounded in direct clinical practice: conducting assessments, developing and maintaining care plans, managing chronic conditions, and delivering hands-on nursing care in the clinic. You will also be a vital voice in IDT, contributing clinical insight that shapes how the team cares for each participant. The right person for this role is clinically strong, attentive to detail, and motivated by the opportunity to build something meaningful in a setting that genuinely centers the communities it serves.

Responsibilities

Location

• Los Angeles required. Ability to commute to our Alhambra center required.

Salary & Benefits 

About the Role

Responsibilities

Essential Duties:

• Serve as the primary contact for incoming inquiries, responding to calls from prospective participants and conducting timely follow-ups to support enrollment.
• Clearly communicate the Seen Health PACE enrollment process, ensuring a high conversion rate from inquiry to in-home visit. 
• In collaboration with the Eligibility Specialist and Intake Specialist, address financial eligibility concerns, including Medi-Cal questions, Share of Cost (SOC) issues, and related documentation.
• With adequate training and support, perform Medi-Cal information review, application, and follow-up with DPSS until the Medi-Cal case is fully resolved.
• Demonstrate a comprehensive understanding of the MOE Playbook and apply its principles to daily operations. 
• Independently schedule and facilitate Enrollment Conferences, ensuring new participants are guided through all required steps and supported throughout the initial assessment process.
• Manage scheduling for participant tours, in-home assessments, Level of Care (LOC) visits, SW and PCP assessments, Enrollment Conferences, and associated transportation. 
• Support the Growth Lead in facilitating MOE team meetings, including tracking
  assignments, documenting follow-ups, and logging action items in Orbit.

Outreach & Event Responsibilities:

• Represent Seen Health at community events coordinated by outreach specialists, including health fairs, mixers, and provider meetings.
• Assist in the setup, organization, and staffing of events to ensure a positive and engaging experience for attendees.
• Collect participant information during events and enter accurate data into the Orbit system, assigning leads to the appropriate Outreach Specialists.
• Educate seniors and referral partners about the PACE program and its benefits during community outreach efforts. 
• Monitor inventory and prepare marketing materials and giveaways for events, ordering new supplies as necessary.
• Maintain a professional and approachable demeanor when interacting with the public at outreach events.

General Responsibilities:

• Ensure timely and accurate completion of all required documentation.
• Maintain confidentiality of participant and company information in accordance with HIPAA and company policies.
• Actively participate in team meetings, quality improvement activities, and staff training. Keep supervisors informed of work.
• Adapt to changing business needs and take on additional responsibilities as assigned.

Qualifications

Location

• Regular travel to different settings in the San Gabriel Valley community.
• In center at Seen Health in Alhambra, CA.

Salary & Benefits 

1. Salary: $20-$22/hr, plus commission opportunity structure
2. Benefits: Seen Health is proud to offer a robust benefits offering for our employees. In addition to traditional healthcare coverage, we also offer additional benefits to help further your wellness and feeling of being part of the team.
   • Medical, Dental, and Vision benefits for you and your family
   • Life Insurance and Disability Benefits
   • Parental and Caregiver Leave
   • Lunch, as well as delicious snacks and coffee to keep you energized
   • Paid Time Off across holidays, vacation time, personal days, and sick days
   • 401k Plan
   • Personal and professional development, including CME support and career growth opportunities
   • Subscriptions and training on using AI tools including ChatGPT

About the Role

The Social Worker plans, organizes and implements social work services to participants and their caregivers in accordance with Seen Health policies and all applicable regulations. As an integral member of an Interdisciplinary Team, the social worker performs psychosocial assessments, develops and implements plans of care, conducts counseling and case management, and facilitates communication between the participant, family, caregivers, PACE staff, and provider support network, as appropriate.

Responsibilities 

• Conduct Social Work assessments to determine the psychosocial needs, preferences and goals of the participants and actively participate in IDT meetings to develop participant care plans.

• Deliver and document social work interventions as agreed upon in the participants’ care plans including but not limited to arranging necessary resources and services, assisting with care transitions, providing individual as well as group counseling and case management.

• Completes initial assessments, re-assessments, and care plan updates for participants while continually evaluating the participants' social service needs and caregiver support needs.

• Participates in regularly scheduled behavioral management meetings with other mental health professionals.

• Work with the primary care physician and other members of the care team to guide smooth care transitions between settings (e.g., hospitals, skilled nursing facilities, home, etc.).

• Assists physician, or intermediate care provider, and other team members in understanding the significant social and emotional factors related to participant health problems.

• Acts as a resource to other team members and staff regarding topics such as dementia, difficult behaviors, and difficult personalities. Supports the IDT in establishing behavior management plans.

• Strive for continuous growth and development of cultural competency exhibiting an understanding, awareness, and respect for diversity.

• Maintains accurate and timely documentation and paperwork including participants’ electronic medical records according to policies and procedures.

• Provides referral support to community resources and participates in inter-agency coordination of care.

• Develops and maintains working relationships with community agencies, such as the Department of Social Services, psychiatric facilities, skilled nursing facilities, hospitals, social agencies, and may participate in hospital and/or SNF discharge planning.

• Initiate, coordinate and facilitate care conference meetings to ensure the highest level of care coordination among other care team members, participants, and other people within the participants’ support network (family, informal caregivers etc.).

• Responds to, investigates, and reports complaints of elder abuse.

• Maintains the confidentiality of all company procedures, results and information about participants, clients or families in conformance with Health Insurance Portability and Accountability (HIPAA) principles.

• Active contributor and change agent to continuously achieve quality care, participant experience and compliance goals.

• Proactively supports participant grievance and incident reporting processes.

• Completes timely discharge planning.

• Conducts home visits and travel to hospital facilities and/or other community  agency, as needed.

• Participate in state and federal audit preparation activities.

• Performs related duties as assigned.

Qualifications

• Master’s degree from a school of social work accredited by the Council on Social Work Education.

• Minimum one year experience working with frail and elderly population. (3+ years social work experience preferred).

• Experience conducting psychosocial assessments, care planning and case management skills required.

• Demonstrated ability to work in a multicultural and multidisciplinary team environment.

• Excellent oral and verbal communication and meeting facilitation skills

• Previous experience assisting persons with behavioral health & substance abuse issues, preferred.

• Bilingual ability preferred (Mandarin, Cantonese and Spanish)

• Current CPR certification or the ability to obtain CPR certification is required.

• Require personal transportation, current state issued driver’s license, good driving record and auto insurance as required by law.

Location

• Los Angeles required. 

• On Site at Seen Health in Alhambra; home and community facility visits as needed.

• Relocation benefits available.

Salary & Benefits 

• Salary: $90K - $110K / year
• Equity: may be included as part of team package
• Benefits: Seen Health is proud to offer a robust benefits offering for our employees. In addition to traditional healthcare coverage, we also offer additional benefits to help further your wellness and feeling of being part of the team.
  • Medical, Dental, and Vision benefits for you and your family
  • Life Insurance and Disability Benefits
  • Parental and Caregiver Leave
  • Lunch, as well as delicious snacks and coffee to keep you energized
  • Paid Time Off across holidays, vacation time, personal days, and sick days
  • 401k Plan
  • Personal and professional development, including CME support and career growth opportunities
  • Subscriptions and training on using AI tools including ChatGPT

About the Role

Seen Health is hiring a Strategic Finance Associate / Senior Associate to support high-impact work across M&A / corporate development, capital raising (debt and equity), and FP&A. This is a hands-on role for someone who has built and owned the financial models that underpin transaction and financing decisions and can translate analysis into crisp leadership recommendations. Healthcare experience is strongly preferred.

Responsibilities

1. Corporate Development / Strategic Finance (M&A)

• Own end-to-end M&A modeling workstreams from initial evaluation through diligence and final recommendation.
• Build and manage valuation and deal models (DCF, comps, precedents; sensitivities/scenarios; synergy and downside cases) with audit-ready structure and transparent assumptions.
• Pressure-test target forecasts and unit economics; identify key value drivers and risk factors.
• Produce investment memos, board/executive decks, and decision frameworks that clearly communicate model outputs and implications.
• Partner cross-functionally and with external advisors (bankers, legal, accounting, consultants) to run deal timelines and close analytical gaps.
• Support integration planning and post-close performance tracking when applicable.

• Build and maintain financing models to support capital raises, including debt capacity, covenant/coverage analysis, dilution scenarios, and liquidity/runway planning.
• Support lender and investor processes: data requests, diligence materials, and Q&A; help shape key messages and metrics.
• Analyze and compare financing options (structure, cost of capital, terms, risks) and make recommendations to leadership.

• Support budgeting, forecasting, and long-range planning; improve models connecting operating KPIs to financial outcomes.
• Own monthly performance reporting: variance analysis, KPI dashboards, and actionable insights.
• Partner with functional leaders to evaluate investments and track ROI; improve planning/reporting cadence and automation.

Preferred Qualifications

• 2 - 5 years of relevant experience (investment banking strongly preferred; also corporate development, transaction advisory, private equity/VC, or strategic finance with meaningful transaction exposure).
• Direct, hands-on experience building financial models for:
  • M&A transactions (valuation/deal models with sensitivities/scenarios), and
  • Capital raising including both debt and equity (e.g., debt capacity/covenant modeling, dilution/ownership and proceeds modeling, runway/liquidity scenarios).
• Advanced proficiency in Excel / Google Sheets and ability to produce executive-ready materials.
• Healthcare experience is highly preferred (provider/payor services, value-based care etc.).
• Accounting knowledge is a plus (strong understanding of financial statements, accruals, working capital, and transaction/accounting implications helpful for diligence and reporting).
• Experience operating in ambiguous, high-growth environments and communicating clearly with senior stakeholders.
• Strong ownership, attention to detail, and ability to manage multiple fast-moving workstreams with minimal guidance.

Salary & Benefits 

About the Role

The Recreation Aide will play a vital role in delivering daily activities and social engagement programming for participants at our PACE center. Working closely with the Recreation Therapist and Coordinator, this role will focus on facilitating planned group and individual activities that support cognitive, physical, and emotional wellbeing for older adults. This is a hands-on role ideal for someone with energy, empathy, and a proactive spirit.

Schedule: Monday–Friday, Full-Time (generally 8 AM–4:30 PM) in Alhambra.

Location: Los Angeles required. Ability to commute to Alhambra required.

Responsibilities 

• Activity Execution:

  • Lead daily planned activities including arts & crafts, group games, reading groups, music therapy, and more.

  • Provide clear instruction and support for participants during each activity.

  • Adjust approach to meet the needs of participants with varying cognitive and physical abilities.

• Participant Engagement:

  • Foster an inclusive and welcoming environment where all participants feel seen and valued.

  • Identify and support participants who may not engage with the primary activity by offering alternate options (e.g., puzzles, word searches).

  • Build rapport with participants and help create a sense of community.

• Environment & Preparation:

  • Set up and clean up activity spaces, ensuring materials are organized and safe.

  • Maintain a clean, welcoming day room environment.

  • Proactively restock supplies and communicate material needs.

• Team Collaboration:

  • Work under the supervision of the Recreation Therapist to implement daily plans.

  • Help prepare materials for future activities and assist with light documentation as needed.

  • Assist with shopping or material sourcing for upcoming sessions.

  • Support during large group events or parties.

Qualifications

• Mandarin and/or Cantonese fluency (having both preferred)

• Experience working with older adults or in adult day settings is a plus.

• Background in recreation, occupational therapy, social work, or related human services field preferred.

• Able to lift light supplies and be active throughout the workday.

• Proactive & Observant: Notices when participants need help or when materials need tidying without being asked. Takes initiative.

• Warm & Compassionate: Brings positive energy to the day center and interacts with participants with patience and care.

• Collaborative: Works well as part of a team and is flexible in supporting wherever needed.

• Organized & Dependable: Keeps activity areas orderly and follows through on assigned tasks.

Salary & Benefits 

1. Pay Rate: $18 to $24/hr
2. Equity: included as part of founding team package
3. Benefits: Seen Health is proud to offer a robust benefits offering for our employees. In addition to traditional healthcare coverage, we also offer additional benefits to help further your wellness and feeling of being part of the team.
   • Medical, Dental, and Vision benefits for you and your family
   • Life Insurance and Disability Benefits
   • Parental and Caregiver Leave
   • Lunch, as well as delicious snacks and coffee to keep you energized
   • Paid Time Off across holidays, vacation time, personal days, and sick days
   • 401k Plan
   • Personal and professional development, including CME support and career growth opportunities
   • Subscriptions and training on using AI tools including ChatGPT

Seen Health does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, gender identity, pregnancy, national origin, age, disability, creed, ancestry, genetic information, marital status, sexual orientation/identity, transgender status, military or veteran status, or any other characteristic protected by federal, state, or local law. This prohibition includes unlawful harassment based on any of these protected classifications. 

About the Role

The Recreation Therapist (RT) will coordinate, plan, supervise, and implement engaging therapeutic and recreational programs and activities for the elderly, as part of a multi-disciplinary team providing all-inclusive PACE care. This role will build a sense of community and warm social atmosphere for the PACE participants by evaluating their needs, developing groups, and individual programming to meet those needs.

Responsibilities 

• Performs duties and responsibilities maintaining adherence to regulatory compliance, Seen Health policies and procedures , environmental safety protocols and quality improvement standards.

• Plans and implements group and individual activities to improve or maintain the participants’ cognitive, physical, social, psychosocial, and artistic needs.

• Documents participant engagement outcomes in the electronic medical record, alerting the interdisciplinary team to day center absences and/or to other issues that undermine care plan goals. Revise care plans as needed.

• Oversees daily flow of activities for dementia specific population to determine if smaller groups, one-on-one programming, or sensory stimulation are needed.

• Optimizes the participant experience and participant satisfaction with the coordination of culturally sensitive, inclusive and participant centered activities. Engages language  interpreters to co-facilitate activities and special events, as needed.

• Organizes community outings and special events, including arranging for participant transportation, entertainment, catering, and involvement of other staff.

• Develops a monthly calendar of PACE activities for participants, ensuring that the calendar of events is accessible to participants in multiple languages.

• Evaluates plans to promote effective programs according to participant abilities and preferences within daily flow of events.*

• Provides leisure education to participants and caregivers for activity modification, use of adaptive equipment, activity skill development, and recommended supplies for in-home use.

• Maintains general order in the activities area, including daily clean-up, routine supply inventory ordering, petty cash, and overall general budgeting.

• Conducts  initial in-person comprehensive recreational assessment , semi-annual reassessments and unplanned assessments as needed e.g. change of condition, service determination requests.

• Coordinates with the PACE Interdisciplinary Team to develop a comprehensive plan of care for each participant.

• Actively participates in team discussions offering feedback, ideas and suggestions, both on a day-to-day basis and in monthly department staff meetings.

• Attends and participates in required meetings and trainings.

• Maintains and completes charting in participant medical records and reporting according to requirements, including signature and dates on progress notes.

• Assists participants with non-skilled activities of daily living (ADL), as needed.

• Develops specific therapeutic programs as part of the plan of care, including recreational and social activities.

• Communicates with skilled nursing or assisted living facilities the therapeutic needs of participants.

• Serves as a resource to staff and coordinates volunteer activities at the PACE Center.

• Coordinates with various community resources and partners to enhance recreational programming.

Qualifications

• Bachelor’s degree in recreational therapy or related field

• Two years’ experience in a social or recreational program preferred, providing and coordinating services for the frail or elderly within a health care setting.

• Certified Therapeutic Recreation Specialist (CTRS) by the National Council for Therapeutic Recreation Certification - upon hire.  

• Proficient computer skills. Experience documenting in Electronic Health Record system preferred.

• Valid CA driver’s license and proof of auto insurance required

• Fluency in English Mandarin or Cantonese strongly preferred.

• BLS - upon hire

Location

• Los Angeles required. Ability to commute to Alhambra required.
• Relocation benefits available.

Salary & Benefits 

1. Salary: $72K - $90K / year
2. Equity: included as part of early team package
3. Benefits: Seen Health is proud to offer a robust benefits offering for our employees. In addition to traditional healthcare coverage, we also offer additional benefits to help further your wellness and feeling of being part of the team.
   • Medical, Dental, and Vision benefits for you and your family
   • Life Insurance and Disability Benefits
   • Parental and Caregiver Leave
   • Lunch, as well as delicious snacks and coffee to keep you energized
   • Paid Time Off across holidays, vacation time, personal days, and sick days
   • 401k Plan
   • Personal and professional development, including CME support and career growth opportunities
   • Subscriptions and training on using AI tools including ChatGPT

Responsibilities

About the Role

The Registered Dietitian (RD) is responsible for designing and implementing the nutrition services program working in collaboration with the interdisciplinary team (IDT). The RD conducts individual nutrition assessments, develops personalized nutrition care plans and provides dietary counseling and education to participants and their families.

Responsibilities

• Promotes optimal health outcomes while adhering to Seen Health policies and procedures, quality improvement and regulatory compliance guidelines.  

• Conducts comprehensive nutritional assessments to determine participant dietary needs, preferences, and goals.

• Develops and implements individualized nutrition care plans based on assessment findings, medical data, and participant preferences.

• Collaborate with the interdisciplinary team (IDT) to integrate nutrition care into overall participant care plans and ensure coordinated care delivery.

• Provide nutrition counseling and education to participants, families, and caregivers on topics such as meal planning, portion control, and dietary modifications.

• Deliver and document direct care nutrition interventions in accordance with primary care provider orders (e.g. provision of nutritional supplements) and/or as agreed upon in the participants’ care plans, including but not limited to implementing and monitoring special diets, and providing nutrition counseling to participants and families.

• Monitor participants’ dietary intake, weight changes, and nutritional status regularly, making adjustments to care plans as needed.

• Maintains accurate and complete documentation of nutrition assessments,  interventions, progress notes, and all communication with participants, healthcare providers and/ or participant caregivers in the participant’s electronic health record.

• Oversees menu planning and meal delivery programs, ensuring cultural sensitivity (e.g. posting menus in multiple languages and offering various meal options to satisfy participant preferences).

• Supervises compliance with safety and regulatory requirements e.g. prepares and updates nutrition meal cards ensuring that participants receive meals that meet their specific dietary needs and restrictions.

• Direct and mentor center staff, including training and overseeing their performance in delivering nutrition services e.g. ensures that all servers are SafeServ certified and demonstrate utilization of nutrition meal cards.  

• Guide the intake and enrollment process to ensure prospective participants receive timely and effective nutrition services.

• Collaborates with nutrition services staff and Center Director to conduct monthly and quarterly sanitation, safety and foodservice audits.

• Participate in state and federal audit preparation activities.

• Assist with planning and coordination of Dietetic Interns from affiliated RD and Dietetic Technician programs.

Qualifications

• Baccalaureate or advanced degree from an accredited college with major studies in food and nutrition or related field. Must be a Registered Dietitian (RD) as confirmed by the Commission on Dietetic Registration.

• Minimum of 1 year’s experience working with a frail or elderly population.

• Three (3) years of experience working as a Registered Dietician in geriatric or managed care setting.

• Excellent leadership, organization, and communication skills in settings with seniors, their families, and interdisciplinary team members.

• Ability to translate best practices into culturally appropriate resources and work effectively with diverse populations.

• Bilingual English/Mandarin/Cantonese preferred.

• Current Basic Life Support (BLS) / First Aid Certification required

Location

• In center at Seen Health in Alhambra, CA
• Relocation benefits available.

Salary & Benefits 

• Salary is competitive and includes benefits.

Location

• Regular travel to different settings in the San Gabriel Valley community.
• In center at Seen Health in Alhambra, CA.

Compensation & Benefits 

1. Competitive compensation of $26-30 per hour plus commission opportunity structure
2. Equity: included as part of founding team package
3. Benefits: Seen Health is proud to offer a robust benefits offering for our employees. In addition to traditional healthcare coverage, we also offer additional benefits to help further your wellness and feeling of being part of the team.
   • Medical, Dental, and Vision benefits for you and your family
   • Life Insurance and Disability Benefits
   • Parental and Caregiver Leave
   • Lunch, as well as delicious snacks and coffee to keep you energized
   • Paid Time Off across holidays, vacation time, personal days, and sick days
   • 401k Plan
   • Personal and professional development, including CME support and career growth opportunities
   • Subscriptions and training on using AI tools including ChatGPT

About the Role

The Social Work Assistant is responsible for assisting and managing a caseload of participants working in close coordination with the Seen Health Interdisciplinary Team  (IDT) and Social Worker. The Social Work Assistant functions as a liaison between the  participants, their family members, and the IDT assist participants by offering advice, implementing treatment plans, coordinating community services, and completing necessary  paperwork. The Social Work Assistant collaborates effectively with colleagues and  stakeholders to promote the Seen Health values, team culture and mission.

Responsibilities 

• Assist Social Workers (MSWs) with daily tasks that may arise. Escalate to MSW or identified appropriate staff member as needed.
• Establish rapport with participants and families to provide psychosocial support.
• Complete IDT care plan reviews with participants and family members within regulatory  time frames.
• Deliver and document social work interventions as agreed upon in the participants’ care plans including but not limited to check in calls, arranging necessary resources and services, and assisting with care transitions, and case management. 
• Participate in IDT adhoc and care conference meetings to provide input, and function as the administrative support to MSW to include transcribing meeting notes and documentation as needed.  
• Remain alert to pertinent input from other team members, participants, and caregivers and update the IDT/Social Worker promptly of any changes in participants’ condition or  psychosocial status.
• Connect participants or families with social and community services. Arrange meetings with relevant agencies, while serving as the advocate for our participants every step of  the process.
• Assist with completing grievances, appeals incident reports, APS reports, and other quality and compliance requirements as needed. 
• Maintain an up-to-date roster of relevant agencies.
• Complete discharge planning with participants and or family members when participants disenroll from the program, present to IDT, and provide appropriate documentation to  medical records timely.
• Provide administrative support to MSW for educational in-services to staff, participants, and caregivers/families regarding psychosocial aspects of aging and related issues
• Participate in end-of-life care coordination and support.
• Conduct home visits, hospital visits, skilled nursing visits, as necessary.
• Demonstrate ability to assist participant or family member with completion of identified  application and community assistant programs. Will include but limited to benefit  renewals, housing, DMV needs, utility bills, and other community support needs.
• Complete all required documentation in a timely and accurate manner. 
• Protect privacy and maintain confidentiality of all company procedures and information about team members, participants, and families. 
• Follow Seen Health policies and procedures and participate in any required Quality Improvement activities, staff training and meetings.

Qualifications

• High School Diploma or Equivalency.
• Associate’s Degree in Social Work, Human Services, Social Science, or relevant field preferred.
• Valid State Driver’s License with a clean DMV record.
• Minimum one year experience working with frail and elderly population. (3+ years social work experience preferred).
• Experience conducting psychosocial assessments, care planning and case management skills preferred.
• Demonstrated ability to work in a multicultural and multidisciplinary team environment.
• Excellent oral and verbal communication and meeting facilitation skills
• Previous experience assisting persons with behavioral health & substance abuse issues, preferred.
• Bilingual ability preferred (Mandarin / Cantonese)
• Current CPR certification or the ability to obtain CPR certification is required.
• Require personal transportation, current state issued driver’s license, good driving record and auto insurance as required by law.

Location

• Los Angeles required. 
• On Site at Seen Health in Alhambra; home and community facility visits as needed.

Salary & Benefits 

1. Salary: hourly rate of $20-$27 / hour depending on experience.
2. Equity: included as part of founding team package.
3. Benefits: Seen Health is proud to offer a robust benefits offering for our employees. In addition to traditional healthcare coverage, we also offer additional benefits to help further your wellness and feeling of being part of the team.
   • Medical, Dental, and Vision benefits for you and your family
   • Life Insurance and Disability Benefits
   • Parental and Caregiver Leave
   • Lunch, as well as delicious snacks and coffee to keep you energized
   • Paid Time Off across holidays, vacation time, personal days, and sick days
   • 401k Plan
   • Personal and professional development, including CME support and career growth opportunities
   • Subscriptions and training on using AI tools including ChatGPT
4.  

Location

• In center at Seen Health in Alhambra, CA.

Salary & Benefits 

1. Competitive Salary $80,000 - $110,000, depending on experience 
2. Equity: included as part of founding team package
3. Benefits: Seen Health is proud to offer a robust benefits offering for our employees. In addition to traditional healthcare coverage, we also offer additional benefits to help further your wellness and feeling of being part of the team.
   • Medical, Dental, and Vision benefits for you and your family
   • Life Insurance and Disability Benefits
   • Parental and Caregiver Leave
   • Lunch, as well as delicious snacks and coffee to keep you energized
   • Paid Time Off across holidays, vacation time, personal days, and sick days
   • 401k Plan
   • Personal and professional development, including CME support and career growth opportunities
   • Subscriptions and training on using AI tools including ChatGPT

About the Role

On an As-Needed basis, works with the Seen Health IDT to provide Speech Therapy services to our geriatric participants. Provides direct patient care to members having communication and swallowing disorders by evaluating, diagnosing, developing and implementing therapy / treatment programs.

Responsibilities

Location

• Los Angeles required. Ability to commute to Alhambra required.

Rate

About the Role

Responsibilities

• Provides Activities of Daily Living (ADL) and Independent Activities of Daily Living (IADL) to support participants such as: toileting, showers, bathing, dressing, grooming, feeding/assisted dining, meal service, laundry, transfers and ambulation, range of motion

• Completes safe transfers utilizing Durable Medical Equipment (DME) as required - lifts, gait belt and hoyers

• Cleaning the bathroom used by the participant, may include emptying and cleaning commode

• Provides appointment reminder communications to participants

• Responsible for keeping center or home in a clean and orderly condition, including kitchen and activity areas, sanitizing showers/bathrooms and relevant DME

• Escorting participants to Seen Health vans, if needed

• Documents participant services provided in electronic health record accurately and on time

• Act as a participant advocate by reporting any violations of the Participant Bill of Rights & Responsibilities

• Respond to participant complaints in a timely manner, and understand the basic procedures for receiving and documenting complaints or requests

• Promptly reports changes in participant’s condition to supervisor or designee

• Demonstrate dependability by arriving consistently and on time to scheduled work hours, and submit timely and accurate timesheets

• Maintain a courteous, helpful, and professional attitude on the job

• Display a willingness and ability to be responsive to all customer groups- including team members, participants and their families

• Comply with all agency training requirements

• Maintain professional affiliations and any required certifications

• Provide a safe environment for participants and self by displaying awareness of safety hazards, and reporting and/or reversing hazards

• Participate in Quality Improvement program as required

• Follow all OSHA safety guidelines and Seen Health Policies and Procedures

• Maintain the confidentiality of all participant information according to HIPAA requirements

• Perform other duties as required or requested in a positive and helpful manner

• Records services in required logs or electronic health record

• Assists with individual and group activities as necessary

• Accompanies participants to outside medical appointments

• Responsible to ensure that all wander risk participants are wearing code alert device

• Obtains and maintains food handlers certification

• Assists with food service program, including serving snacks and meals at the day center, checking food temperatures, reviewing diet orders

• Performs kitchen duties to include: washing dishes, sanitizing work area, maintaining supply inventory and checking for food expiration dates

• Acts as Interdisciplinary Team (IDT) member as needed Home Care

Qualifications

• High school diploma or equivalent required; Certified Nursing Assistant (CNA) certification preferred.

• Experience working in a healthcare or senior care setting is advantageous.

• Strong interpersonal and communication skills, with a compassionate and patient-centered approach to care.

• Ability to work effectively in a team environment, collaborating with colleagues from various disciplines.

• Knowledge of basic caregiving techniques, ADL assistance, and infection control practices.

• Physical stamina and ability to perform tasks that require bending, lifting, and standing for extended periods.

Location

• Los Angeles required. Ability to commute to Alhambra required.
• Relocation benefits available.

Salary & Benefits 

1. Pay Rate: $27.00-28.00/hr
2. Equity: included as part of founding team package
3. Benefits: Seen Health is proud to offer a robust benefits offering for our employees. In addition to traditional healthcare coverage, we also offer additional benefits to help further your wellness and feeling of being part of the team.
   • Medical, Dental, and Vision benefits for you and your family
   • Life Insurance and Disability Benefits
   • Parental and Caregiver Leave
   • Lunch, as well as delicious snacks and coffee to keep you energized
   • Paid Time Off across holidays, vacation time, personal days, and sick days
   • 401k Plan
   • Personal and professional development, including CME support and career growth opportunities
   • Subscriptions and training on using AI tools including ChatGPT

Seen Health does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, gender identity, pregnancy, national origin, age, disability, creed, ancestry, genetic information, marital status, sexual orientation/identity, transgender status, military or veteran status, or any other characteristic protected by federal, state, or local law. This prohibition includes unlawful harassment based on any of these protected classifications. 

About the Role

Responsibilities

• Coordinate and execute outreach, PR and community engagement activities to ensure consistent achievement of monthly referral, home visit and enrollment goals.
• Identify opportunities to collaborate with community organizations and execute against those opportunities in a thoughtful manner that reflects our mission and value
  proposition.
• Establish and maintain best in class relationships with community leaders and partners including physicians, hospital discharge planners, post-acute facilities and other potential referral sources in the service area.
• Develop and implement annual marketing plan to achieve monthly enrollment goals with MOE Director.
• Provide education to referral source in the community regarding Seen Health services.
• Demonstrate in-depth knowledge of all relevant components of MOE Playbook.
• Comply with all rules pertaining to allowable and prohibited marketing practices.
• Identify multiple potential opportunities for process improvement.
• Must be willing and have the ability to work a varied schedule that may include evening nights, weekends and overtime.
• Complete all required documentation and generate reports in a timely and accurate manner.
• Protect privacy and maintain confidentiality of all company procedures and information about team members, participants, and families.
• Follow Seen Health policies and procedures and participate in any required Quality Improvement activities, staff training and meetings.
• Communicate regularly with Supervisor and team regarding workload and priorities.
• Timely completion of all mandated trainings and education.
• Timely completion of all mandated occupational health screenings as needed.
• Exercises flexibility in performing assignments as business needs evolve.
• Other duties as assigned.

Qualifications

Location

• Regular travel to different settings in the San Gabriel Valley community.
• In center at Seen Health in Alhambra, CA.

Salary & Benefits 

1. Salary: $71K - $80K / year, plus commission opportunity structure
2. Equity: included as part of founding team package
3. Benefits: Seen Health is proud to offer a robust benefits offering for our employees. In addition to traditional healthcare coverage, we also offer additional benefits to help further your wellness and feeling of being part of the team.
   • Medical, Dental, and Vision benefits for you and your family
   • Life Insurance and Disability Benefits
   • Parental and Caregiver Leave
   • Lunch, as well as delicious snacks and coffee to keep you energized
   • Paid Time Off across holidays, vacation time, personal days, and sick days
   • 401k Plan
   • Personal and professional development, including CME support and career growth opportunities
   • Subscriptions and training on using AI tools including ChatGPT

About the Role

The Physical Therapy Assistant (PTA) supports the delivery of high-quality rehabilitative care to Seen Health PACE participants by carrying out treatment plans designed and supervised by the Physical Therapist. This role helps participants maintain mobility, function, and independence across clinic, center, and home-based settings. The PTA also contributes to equipment upkeep, quality improvement efforts, and day-to-day operational support of the therapy team.

Responsibilities

Clinical Support & Treatment Delivery

• Provide physical therapy treatments under the supervision and direction of the Physical Therapist (PT), ensuring all interventions follow the participant’s individualized care plan.
• Implement therapeutic exercise programs, mobility training, strengthening routines, balance activities, and other interventions geared toward improving functional outcomes.
• Deliver modality-based treatments—including ultrasound, electrical stimulation (e-stim), and thermotherapy (hot/cold treatments)—in accordance with established protocols and safety standards.
• Observe and monitor participant performance during therapy sessions; document progress and promptly report any changes in functional status, health condition, or safety concerns to the supervising PT.

Participant Engagement & Home-Based Care

• Conduct scheduled home visits for treatments, mobility assessments, and check-ins, ensuring continuity of care for participants in their residence or alternative care settings.
• Provide training and education to participants and caregivers to support safe mobility, fall prevention, and adherence to therapeutic home exercise programs.

Equipment & Environment Management

• Assist with the maintenance, cleaning, and organization of therapy equipment to ensure a safe and effective treatment environment.
• Identify equipment needs, repairs, or replacement considerations and communicate them in a timely manner.

Quality Improvement & Administrative Support

• Participate in quality improvement (QI) initiatives aimed at enhancing care delivery, efficiency, and participant outcomes within the PACE program.
• Support administrative tasks such as documentation, scheduling coordination, tracking participant progress, and maintaining compliance with organizational and regulatory standards.

Qualifications

• Current Physical Therapy Assistant (PTA) certification/licensure in the state of California.
• Experience working with older adults, long-term care, or PACE populations preferred.
• Strong communication, observation, and clinical documentation skills.
• Ability to work autonomously within a team-based, interdisciplinary care environment.

Location

Los Angeles required. Ability to commute to Alhambra required.

Salary & Benefits 

• Hourly Rate: $34-$40/hr
• Benefits: Seen Health is proud to offer a robust benefits offering for our employees. In addition to traditional healthcare coverage, we also offer additional benefits to help further your wellness and feeling of being part of the team.
• Medical, Dental, and Vision benefits for you and your family
• Life Insurance and Disability Benefits
• Parental and Caregiver Leave
• Lunch, as well as delicious snacks and coffee to keep you energized
• Paid Time Off across holidays, vacation time, personal days, and sick days
• 401k Plan
• Personal and professional development, including CME support and career growth opportunities
• Subscriptions and training on using AI tools including ChatGPT

About the Role

As a Medical Assistant for Seen Health PACE (Program of All-Inclusive Care for the Elderly), you play a vital role in providing comprehensive and compassionate care to our elderly participants. Working closely with healthcare professionals and the interdisciplinary team, you will support clinical operations, assist in patient care delivery, and contribute to the overall well-being of our participants. This dynamic role combines administrative responsibilities with hands-on clinical support, offering a rewarding opportunity to make a meaningful difference for seniors in the SGV community.

Responsibilities

• Prepare participants for appointments, including setting up exam rooms, checking them in and out, obtaining their medical history, and performing pre-exam physical tests like vital sign measurements.
• Perform general medical procedures under the supervision of a physician or nurse practitioner and registered nurse, such as dressing changes, vaccinations, point of care testing (POCT), phlebotomy, and basic laboratory functions.
• Collaborate with PACE Clinic RN, PACE RN Case Manager to coordinate health care services and assist by providing direct and indirect patient care, including assisting with patient examinations, external and specialist appointments, transportation, and medication delivery.
• Handle administrative duties like greeting patients, maintaining health records, scheduling appointments, and managing billing and coding processes.
• Ensure cleanliness and organization of examination rooms, medical equipment, and maintain compliance with all state and federal laws and regulations through keeping accurate logs.
• Educate patients on self-care techniques, chronic disease management, and collaborate with other healthcare professionals within the Interdisciplinary Team (IDT) to ensure coordinated patient care.

Qualifications

• Medical Assistant diploma required.
• High School graduate or equivalent preferred.
• Prior experience as a Medical Assistant and working with the frail elderly and proficiency with Electronic Medical Records.
• Mandarin/Cantonese is preferred.
• Certification by a Medical Assistant Certifying Organization approved by the State Medical Board, preferred

Location

• Los Angeles required. Ability to commute to Alhambra required.
• Relocation benefits available.

Salary & Benefits 

1. Salary: $24-$28 / hour
2. Equity: included as part of founding team package
3. Benefits: Seen Health is proud to offer a robust benefits offering for our employees. In addition to traditional healthcare coverage, we also offer additional benefits to help further your wellness and feeling of being part of the team.
   • Medical, Dental, and Vision benefits for you and your family
   • Life Insurance and Disability Benefits
   • Parental and Caregiver Leave
   • Lunch, as well as delicious snacks and coffee to keep you energized
   • Paid Time Off across holidays, vacation time, personal days, and sick days
   • 401k Plan
   • Personal and professional development, including CME support and career growth opportunities
   • Subscriptions and training on using AI tools including ChatGPT

关于职位

作为 Seen Health PACE（全方位老年照护计划）医疗助理，你将在为老年参与者提供全面且富有同理心的照护中发挥关键作用。你将与医疗专业人员及跨学科团队紧密合作，支持临床运营、协助患者护理，并为参与者的整体健康贡献力量。这个职位结合了行政事务与临床支持，为你提供了一个充实且有意义的机会，在圣盖博谷（SGV）社区的长者生活中带来积极影响。

职责

• 为参与者就诊做准备，包括布置诊室、办理接待与离诊手续、收集病史，以及进行生命体征测量等基础检查。
  
  
• 在医生、执业护士及注册护士的监督下执行一般医疗操作，如换药、接种疫苗、现场快速检测（POCT）、抽血、以及基本实验室操作。
  
  
• 与 PACE 诊所注册护士及个案管理护士合作，协调健康照护服务，并通过协助患者就诊、转诊、交通安排及药物配送等提供直接或间接的护理支持。
  
  
• 处理行政事务，包括接待患者、维护健康档案、安排预约、以及处理账单与编码工作。
  
  
• 保持诊室与医疗设备的整洁与有序，并通过准确记录日志来确保遵守州和联邦法律法规。
  
  
• 向患者进行自我照护与慢性病管理的健康教育，并与跨学科团队（IDT）合作，确保照护的连贯性与协调性。
  
  

任职资格

• 需持有医疗助理结业证书。
  
  
• 高中或同等学历优先。
  
  
• 有担任医疗助理的经验、熟悉使用电子病历系统，并具备与体弱老年人工作的经验。
  
  
• 会说普通话或粤语者优先。
  
  
• 优先考虑持有州医疗委员会认可的医疗助理认证证书者。
  
  

工作地点

• 需在洛杉矶工作，并具备前往阿罕布拉的通勤能力。
  
  
• 提供搬迁福利。
  
  

薪资与福利

• 薪资范围：$24-$28/hr
  
  
• 股权：作为创始团队成员，包含股权激励
  
  
• 福利：Seen Health 为员工提供强大且多样化的福利。除了传统的医疗保险外，还提供以下福利支持你的健康和归属感：
  
  
• 为你和家人提供的医疗、牙科与视力保险
  
  
• 人寿与伤残保险
  
  
• 育婴与照护假期
  
  
• 免费午餐、美味零食与咖啡
  
  
• 带薪休假（节假日、年假、事假与病假）
  
  
• 401(k) 退休储蓄计划
  
  
• 个人与职业发展支持，包括继续医学教育（CME）及职业成长机会
  
  
• AI 工具培训与订阅，包括 ChatGPT

Responsibilities 

About the Role

Responsibilities

• Conduct comprehensive occupational therapy assessments to evaluate participants’ cognitive, physical, and psychosocial functioning.

• Develop individualized treatment plans based on assessment findings, participant goals, and input from the Interdisciplinary Team (IDT).

• Provide direct occupational therapy interventions, including therapeutic activities, adaptive equipment recommendations, home safety assessments, and caregiver education.

• Collaborate with participants, families, caregivers, and other healthcare professionals to establish realistic goals and promote active participation in therapy sessions.

• Document participant progress, treatment plans, and outcomes accurately and in a timely manner using electronic medical records.

• Monitor and reassess participant response to therapy interventions, modifying treatment plans as needed to optimize functional independence and quality of life.

• Coordinate with external service providers, such as equipment vendors and community resources, to facilitate continuity of care and support participants' transition back to their homes.

• Participate actively in IDT meetings, contributing insights and recommendations regarding participants’ occupational therapy needs and progress.

• Adhere to center policies and procedures, maintain confidentiality of participant information, and comply with regulatory requirements.

Qualifications

• Graduate of an accredited occupational therapy program; Master's degree in Occupational Therapy (OT) required.

• Valid and active California Occupational Therapy license.

• Minimum of 2 year of experience in occupational therapy, with a focus on geriatric or community-based care preferred.

• Proficiency in Mandarin and/or Cantonese preferred but not required.

• Strong clinical assessment and treatment planning skills.

• Ability to work collaboratively in a multidisciplinary team environment and communicate effectively with participants, families, and colleagues.

• Knowledge of adaptive equipment, home modification strategies, and community resources for older adults.

Location

• In center at Seen Health in Alhambra, CA
• Relocation benefits available.

Salary & Benefits 

• Salary is competitive and includes benefits.

About the Role

The Guest Services Representative performs a variety of clerical functions pivotal to the efficient management of the center. This role is primarily responsible for managing incoming calls, greeting and checking in all visitors, as well as providing administrative support and maintaining clear communication and collaboration with the interdisciplinary team (IDT) and center staff.

Location: Alhambra, CA 

Status: Full-time

Schedule: Monday-Friday, 7:30 a.m. to 4:30 p.m. or 8:00 a.m. to 5:00 p.m.

Expense Reimbursement

Responsibilities

Salary and Benefits

1. Pay Rate: $19.23 to $25.00/hr
2. Equity: included as part of founding team package
3. Benefits: Seen Health is proud to offer a robust benefits offering for our employees. In addition to traditional healthcare coverage, we also offer additional benefits to help further your wellness and feeling of being part of the team.
   • Medical, Dental, and Vision benefits for you and your family
   • Life Insurance and Disability Benefits
   • Parental and Caregiver Leave
   • Lunch, as well as delicious snacks and coffee to keep you energized
   • Paid Time Off across holidays, vacation time, personal days, and sick days
   • 401k Plan
   • Personal and professional development, including CME support and career growth opportunities
   • Subscriptions and training on using AI tools including ChatGPT

Seen Health does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, gender identity, pregnancy, national origin, age, disability, creed, ancestry, genetic information, marital status, sexual orientation/identity, transgender status, military or veteran status, or any other characteristic protected by federal, state, or local law. This prohibition includes unlawful harassment based on any of these protected classifications. 

About the Role

Responsibilities

• Performs duties and responsibilities in conformance with state and federal regulatory requirements, Seen Health Policy & Procedures , and Quality Improvement and Compliance guidelines.
• Handle incoming calls related to participant inquiries, primary care provider orders, and referrals, ensuring effective communication with participants, care team members, and external agencies.

Home Care Services:

• Coordinates home care services as assessed by Case Management RN and approved by Primary Care Provider. Coordinates home care schedules with subcontracted Home Care Services provider.
• Submits home care request and authorization forms to subcontracted agency. Reviews service confirmation for accuracy and alignment with IDT approved services.
• Provides education to participant , caregivers or family members regarding the scope of approved home care services, as indicated on the participant care plan.
• Serves as the primary contact for contracted agencies regarding referrals, authorizations and scheduling.
• Maintains complete participant medical records with the timely requisition of home care service records and upload to the participant medical record.
• Conducts quality checks ensuring that home care services are rolled out as indicated on participant care plan. Collaborates with Case Management RN to remedy service issues.
• Provides training to agency caregivers and conducts initial competency assessments prior to subcontracted staff providing direct participant care. Conducts annual caregiver competency activities.  
• Conducts QI and Utilization Management activities, tracking the effectuation of home care services and assisting with remediation for service interruptions and/or under/over utilization of services.

Nursing Services in Home Setting:

• Performs physical evaluation, including vital signs and blood glucose monitoring in the Home
• Documents observations of participant's condition during every visit and in patient health record within required timeframes.
• Reports changes in condition to Clinic RN Manager and Case Management RN.
• Completes medication reconciliation and basic wound care as prescribed.
• Promptly notifies Primary Care Provider and other IDT members of changes in participant's condition including any wounds, physical or behavioral changes.
• Administers medication, screening tests, and immunizations as prescribed.
• Communicates to RN Case Manager and IDT when objective findings indicate that DME, home care assistance, or nutritional services would improve participant’s quality of life and ability to live in the community.
• Communicates participant wishes, concerns and service requests to the RN Case Manager and IDT.  Reviews and addresses home care concerns promptly, ensuring timely follow-ups and documentation of participant changes.
• Communicates effectively in the medical record and with all members of the home care team and other program staff to ensure that the participants are receiving care that is appropriate.
• Participates in interdisciplinary team meetings, contributes to care planning, and communicates participant updates effectively.
• Performs other duties as assigned

Qualifications

Location

• Regular travel to different settings in the community, primarily potential and current participant homes.
• In center at Seen Health in Alhambra, CA

Salary & Benefits 

1. Salary: $75K - $80K / year depending on licensure.
2. Equity: included as part of founding team package.
3. Benefits: Seen Health is proud to offer a robust benefits offering for our employees. In addition to traditional healthcare coverage, we also offer additional benefits to help further your wellness and feeling of being part of the team.
   • Medical, Dental, and Vision benefits for you and your family
   • Life Insurance and Disability Benefits
   • Parental and Caregiver Leave
   • Lunch, as well as delicious snacks and coffee to keep you energized
   • Paid Time Off across holidays, vacation time, personal days, and sick days
   • 401k Plan
   • Personal and professional development, including CME support and career growth opportunities
   • Subscriptions and training on using AI tools including ChatGPT