About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. 

Robinhood’s mission is to democratize finance for all by lowering barriers and increasing access to financial information. The Creative team plays a critical role in bringing this mission to life through compelling brand, marketing, and product experiences.

As Head of Creative, you will lead the Robinhood Creative Team and set the creative vision across Brand and Marketing, while also influencing how the brand shows up in the product experience. You’ll partner closely with executive leaders and cross-functional teams to define the next phase of Robinhood’s brand story, and lead a diverse, multidisciplinary team of creatives to deliver work that is distinctive, cohesive, and high-impact. This is a senior leadership role for an experienced creative leader who combines strategic thinking, exceptional taste, and the ability to scale teams and creative systems for the future.

This role is based in our New York, NY or Menlo Park, CA offices, with in-person attendance expected 5 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. 

What you’ll do

• Set and evolve the creative vision, brand voice, and creative strategy as Robinhood enters its next phase of growth
• Lead, manage, and develop a high-performing creative organization, including creative directors, art directors, designers, and writers
• Elevate the quality bar across all creative output, pushing boundaries while maintaining consistency and excellence
• Foster a culture of open critique, feedback, and collaboration across Brand and Marketing
• Partner closely with the executive team to translate company and founder vision into brand and marketing experiences
• Define and evangelize the next chapter of Robinhood’s brand story across channels, formats, and customer touchpoints
• Collaborate with Product, Marketing, Design, Research, Brand, and PR to align creative work with company-wide initiatives
• Lead creative efforts for brand campaigns, product launches, partnerships, events, and other major moments, ensuring cohesive execution
• Build a scalable creative infrastructure through modern operational processes and tools; incorporate a strategy for AI to increase efficiency without sacrificing quality
• Oversee and guide external creative agencies and partners

What you bring

• 12+ years of experience in the creative field, including experience as a Creative Director or Group Creative Director; strong strategic foundation paired with executional ability
• A strong portfolio demonstrating the ability to turn ideas into cohesive, multi-channel campaigns
• Proven ability to set a clear creative vision, influence executive stakeholders, and bring teams along with clarity and conviction
• Exceptional craft and strong instincts across creative, copy, and visual design
• A strategic and holistic approach to brand and marketing experiences across the full customer journey
• Experience leading and inspiring multidisciplinary creative teams, including illustrators, designers, motion designers, and copywriters
• Strong communication skills, with the ability to articulate creative concepts in ways that inspire teams and partners
• Curiosity and a track record of innovation informed by experience across different creative environments
• Experience working with both in-house teams and external agencies; plus a strong roster of contacts is a plus 

Leadership expectations

Our ambitious roadmap requires a great culture shaped by exceptional leaders. Here’s what we expect from them:

• Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, innovation, and tech.
• Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly.
• Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity.

What we offer

• Challenging, high-impact work to grow your career.
• Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
• Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
• Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more.
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.