Remofirst
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What you'll be doing:
Onboarding & KYC Review
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Review flagged contractor onboarding cases, including KYC documentation, identity verification discrepancies, and incomplete or inconsistent submissions.
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Manage the queue of manual reviews generated by stricter compliance controls, applying sound judgment to approve, escalate, or reject cases.
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Review changes to legal identity and tax data submitted by contractors, assessing legitimacy and flagging anomalies.
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Investigate beneficiary and bank account setup issues, including name mismatches, duplicate account risk, and potential fraud indicators.
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Support re-verification workflows and in-life monitoring processes to ensure continued compliance throughout the contractor engagement.
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Track and act on regulatory or policy changes that affect active contractor relationships.
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Partner with the CX team on contractor and client-facing communications related to compliance matters, while retaining ownership of all compliance decisions and determinations.
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Serve as the compliance subject matter expert in operational conversations involving contractor lifecycle issues.
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Identify recurring compliance issues and patterns across the case queue, and feed structured insights back to the Product team to drive automation and reduce manual review volume over time.
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Contribute to the development and refinement of internal compliance policies, playbooks, and decision frameworks.
Identity, Tax & Payment Compliance
Ongoing Monitoring & Re-Verification
Cross-Functional Collaboration
Process Improvement & Product Feedback
What you'll need:
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2–4 years of experience in compliance, KYC/AML operations, risk review, or a related function — ideally within fintech, payments, HR tech, or a platform operating across multiple jurisdictions.
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Hands-on experience reviewing identity documents, tax forms, and financial account data across international contexts.
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Strong analytical judgment — comfortable making nuanced compliance decisions with incomplete information and documenting your rationale clearly.
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Familiarity with contractor classification risks, cross-border tax obligations, or global employment regulations is a strong plus.
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Excellent written communication skills, particularly in translating compliance requirements into clear guidance for non-compliance stakeholders.
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A process-improvement mindset — you don't just work the queue, you look for ways to shrink it.
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Comfortable operating in a fast-paced, remote-first environment with distributed teammates across multiple time zones.
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Experience with EOR, PEO, or contractor management platforms.
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Exposure to sanctions screening, PEP checks, or fraud investigation workflows.
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Familiarity with compliance tooling (e.g., Onfido, Jumio, ComplyAdvantage, or similar).
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Working knowledge of GDPR, data privacy regulations, or cross-border data handling requirements.
Preferred Qualifications
How you’ll work:
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What You Will Do:
What You Bring:
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What hats will you wear:
What You Bring:
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