We operate in a high-performance, fast-paced environment that values ownership, impact, and autonomy. As a Senior Business Development Manager for the Sports category, you will be responsible for identifying, acquiring, and closing high-impact partnerships with brands and professional sellers, shaping the assortment strategy and driving category growth.

WHO YOU ARE:

• 5+ years of experience in Sales, Business Development, or Partnerships, ideally within marketplace, retail, or e-commerce environments, working with brands in the Sports, Fitness, or Outdoor equipment space
• Fluent in English; additional European languages (e.g. German, Italian) are a strong plus
• Proven track record of closing complex, enterprise-level deals, managing long sales cycles end-to-end
• Strong stakeholder management skills with the ability to influence C-level and senior decision-makers, supported by solid commercial acumen
• High resilience and persistence, maintaining momentum despite setbacks
• Structured, analytical mindset with the ability to quickly understand complex commercial and operational setups

NICE TO HAVE:

• Existing network within the Sports, Bikes, Fitness, or Outdoor industry
• Experience working with marketplace and/or retail business models

WHAT YOU'LL DO:

• Identify, evaluate, and prioritize strategic sports brands and sellers, building a high-quality and differentiated pipeline
• Analyse market trends, demand signals, and assortment gaps to define and refine the Sports category strategy
• Own and lead the full sales cycle: from outreach and business case development to negotiation and closing
• Act as a solution-oriented partner for prospective sellers, coordinating with internal teams to address commercial, operational, and technical requirements
• Drive smooth onboarding and go-live processes, collaborating cross-functionally
• Ensure a structured handover to Account Management, including clear visibility on risks and growth opportunities
• Represent refurbed at sports industry events, trade fairs, and conferences, building long-term partnerships and visibility in the ecosystem

Location & eligibility: This role is open to candidates based in Europe (including UK) only with a valid right to work.

As a Senior Account Manager, you will take full ownership of our top tier sellers portfolio and play a key role in developing its long-term success. Your core mission is to grow these accounts by identifying new countries, categories, and products where sellers can expand their sales. Beyond driving numbers, you will act as the trusted partner for your sellers, representing refurbed in every interaction, uncovering and leveraging synergies to unlock sustainable, mutual growth. You will develop your expertise in a very exciting industry and shape the circular economy of the future. This role will have high visibility in the company, working closely with Refurbed’s leadership team and offering a an attractive personal growth path.

WHO YOU ARE:

• You hold a university degree, with at least 5 years of experience in Account Management, ideally with marketplace businesses
• You command German and English at professional level and can negotiate in both languages at c-level
• Proven experience in managing and growing accounts, driving performance improvements, and coordinating operational projects with a hands-on mentality and entrepreneurial mindset
• You are passionate about working with people and can effectively communicate, influence, and build trust with stakeholders at different levels
• You bring a tech and AI-first mindset to your approach, coupled with strong critical thinking skills
• You are resilient, learning from setbacks without losing momentum, and bring a structured, analytical approach to problem-solving

WHAT YOU'LL DO:

• Take ownership of a defined seller portfolio, with a focus on growing accounts and unlocking new opportunities across countries, categories, and products
• Build and maintain strong relationships with sellers, acting as their trusted partner while always representing refurbed’s position
• Serve as a problem-solver and advocate for your accounts, collaborating with internal teams to identify solutions and drive innovation
• Ensure a smooth operational setup and ongoing performance by guiding sellers through our marketplace processes and working closely with cross-functional teams
• Analyze performance and identify growth levers, helping sellers to maximize their potential on the platform
• Be part of an international, dynamic, and hands-on team with flat hierarchies and direct engagement with leadership to drive strategic initiatives

We're looking for a Product Manager to help grow refurbed's demand by improving key parts of the customer journey and the systems behind it.

You will own a product area within the Demand Product Tribe and work with a cross-functional squad to deliver customer value and measurable business impact. You will be driving strategy, discovery, and delivery for your domain. Depending on team needs, your scope could include topics such as acquisition, search & discovery, product page experience, conversion optimization, growth experimentation, SEO/CMS automation, or other demand-driving initiatives.

WHO YOU ARE:

• 4+ years of product management experience delivering measurable outcomes in a cross-functional environment.
• Strong product thinking and structured problem solving, with the ability to connect strategy, user experience, and execution.
• A data-driven mindset: fluent in both qualitative insights and quantitative evidence, and able to make clear decisions under ambiguity.
• Proven experience designing and running experiments — including A/B tests — with rigor in design, analysis, and decision-making.
• Comfort with modern tools, including AI, to accelerate discovery, prototyping, and delivery.
• Strong stakeholder management and communication skills, with the ability to build alignment across product, engineering, commercial, and operations.
• A collaborative approach that helps teams work seamlessly across product, design, and engineering.

Location & eligibility: This role is open to candidates based in Europe (including UK) only with a valid right to work.

WHAT YOU'LL DO:

• Own the product vision, strategy, and roadmap for your area within the Demand tribe.
• Drive continuous discovery: use customer insights, funnel data, and experimentation to surface opportunities, map journeys, and prioritize work.
• Define clear problem statements, hypotheses, and success metrics, and drive work end-to-end from discovery to launch.
• Define and drive clear, outcome-oriented goals through OKRs together with your squad, fostering strong cross-functional leadership in close partnership with your engineering lead and design counterparts.
• Validate solutions quickly through prototyping and user testing, ensuring they are valuable to customers, usable, business viable, and technically feasible.
• Drive execution: manage backlogs, write user stories, run sprints, and make smart trade-offs across design, engineering, and business needs.
• Improve customer experience and business performance across metrics such as conversion rate, activation, engagement, AOV, retention, and margin contribution.
• Partner closely with engineering, data, and stakeholders across commercial, legal, and operations to build alignment and deliver outcomes.
• Communicate objectives, rationale, decisions, and progress through clear, concise storytelling.

We are seeking an Engineering Manager (f/m/x) to lead our Customer Success and Delivery & Returns. You will build high-performing engineering teams, ensure technical excellence, and partner with product and business to deliver reliable, impactful solutions that improve the customer experience end to end.

Our technology stack includes Go, gRPC, PostgreSQL, Redis, and RabbitMQ on the backend, with infrastructure running on Google Cloud Platform and orchestrated with Kubernetes.

WHO YOU ARE:

Leadership:

• You are a strong, trusted engineering leader with 4+ years of experience managing senior backend and frontend engineers
• You have a proven ability to develop, mentor, and retain engineering talent, as well as manage performance with clarity and empathy
• You lead with low ego, openness, and a belief in autonomy and empowerment, where engineers take ownership and collaborate effectively

Technical experience:

• You have a solid understanding of backend systems, distributed architectures, and how scalable services are designed, enabling you to actively participate in architectural discussions and guide teams toward sound decisions
• You rely on strong collaboration with senior and staff-level engineers and architects, ensuring that solutions are well-reasoned, maintainable, and aligned with broader technical direction
• You understand SQL, relational database concepts, and modern backend practices well enough to provide context, make informed decisions, and remove ambiguity
• While you are not expected to be hands-on day to day, you feel confident reviewing high-level designs, evaluating trade-offs, and ensuring that the team ships robust, thoughtful solutions

Collaboration:

• You thrive in remote, distributed and cross-functional environments, partnering effectively with product managers, designers, and business stakeholders
• You ask the right questions, identify risks, challenge assumptions, and help engineers balance long-term quality with pragmatic delivery
• You influence through clarity and context rather than authority, building alignment across teams and domains

Engineering culture:

• You cultivate a culture focused on ownership and reliability
• You promote modern engineering practices, clear processes, and effective ways of working that enable predictable delivery
• You foster transparency, feedback, and knowledge-sharing, while rejecting a blame culture. Mistakes are learning opportunities
• You are self-directed, aligned with objectives, and comfortable navigating ambiguity

Additional background:

• Excellent English skills and based in a European time zone
• A degree in Computer Science or related field (or equivalent experience) that provides a strong foundation for system-level thinking

Location & eligibility: This role is open to candidates based in Europe (including UK) only with a valid right to work.

WHAT YOU'LL DO:

• Manage and support engineers across the Customer Success and Delivery & Returns teams, ensuring they have a clear mission, and healthy processes
• Conduct regular 1:1s, mentor engineers, and support their personal and professional growth
• Build psychological safety, enable ownership, and help team members unlock their potential
• Facilitate technical discussions, architecture reviews, and design decisions to ensure reliability, scalability, and maintainability
• Ensure your teams produce high-quality engineering outcomes by promoting best practices and establishing clear quality standards
• Occasionally contribute to code reviews or smaller technical tasks when needed—while keeping your focus on team impact, not hands-on development
• Work closely with Product and cross-functional partners to define goals, shape roadmaps, and ensure predictable execution
• Identify and resolve blockers, surface risks early, and maintain a productive environment where teams can move quickly with clarity
• Contribute to company and squad-level planning, influencing both short- and long-term strategies
• Maintain strong communication loops with your manager, engineering leadership, and stakeholders
• Communicate progress transparently, celebrate achievements, and ensure business partners know what to expect and when
• Strengthen the engineering culture through feedback, knowledge sharing, documentation, and leading by example
• Encourage experimentation, learning, and adoption of modern tools and practices
• Promote collaboration across engineering teams to solve cross-domain challenges

We are seeking a experienced Senior Backend Engineer (f/m/x) to join our Engineering team and our Acquisition squad. In this role, you will be responsible for design and implementation of scalable backend services that power Refurbed’s marketplace. You will work as part of one of our cross-functional product squads, collaborating closely with other engineers, product managers, designers, and business members to deliver robust, reliable, and high-performance solutions that enhance the experience of both our customers and our sellers.

Our technology stack is built on proven, modern, and open-source technologies. On the backend, we primarily use Go, gRPC, PostgreSQL, Redis, and RabbitMQ. On the frontend, we leverage Vue.js, Alpine.js, and Tailwind CSS to craft intuitive, responsive user interfaces. Our infrastructure runs on Google Cloud Platform, orchestrated with Kubernetes, ensuring reliability and scalability at every layer.

WHO YOU ARE:

• You have 7+ years experience designing and building scalable backend services in a modern production environment
• You have strong proficiency in Go and deep understanding of distributed systems and service-oriented architecture
• You are well-versed in SQL and relational database design
• You have general knowledge of the frontend world, and are able to perform basic tasks in our frontend apps
• You’re a self-starter with strong ownership, initiative, and the ability to quickly learn and navigate complex systems
• You’re open-minded and communicate with clarity, directness, and respect
• You value humility, are low-ego, and thrive in a collaborative, transparent culture
• You have excellent English skills and you are based in a European time zone.
• You are curious and eager to experiment with new and better ways of developing software, whether it’s a new framework, the latest AI tool, or developing a new practice
• A degree in Computer Science (or a related field) or equivalent work experience is desired as it provides a strong foundation for tackling the complex challenges we work on.

Location & eligibility: This role is open to candidates based in Europe (including UK) only with a valid right to work.

WHAT YOU'LL DO:

• Design, build, and maintain our core APIs and backend services
• Own the operations and the monitoring of production systems
• Integrate third-party systems and APIs into our platform
• Own design and implementation of new features and services
• Identify best practices and create/suggest standards to be used by whole engineering department
• Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code
• Contribute to sustaining refurbed engineering culture by mentoring more junior colleagues and onboarding new joiners
• Collaborate closely with other engineers, product managers, and business stakeholders to deliver high-quality solutions
• Proactively offer insights and presents achievements and results in relevant meetings
• Occasionally propagate your backend changes to frontend

WHO YOU ARE:

• Bachelor’s degree in a quantitative field.
• Minimum of 5 years of experience in analytics.
• Proficiency in analytics and BI tools (eg. Looker, Tableau, or PowerBI).
• Experience working with large datasets and SQL for data extraction and manipulation.
• Strong experience with Python for data analysis, scripting, and statistical modeling.
• Familiarity with cloud-based data storage and tools (e.g. BigQuery).
• Intermediate understanding of statistical methods, including regression, clustering, and hypothesis testing.
• Intermediate understanding of statistics and how to interpret different outputs across various data science models.
• Proven track record of driving strategic impact through data-driven insights.
• Excellent problem-solving and critical-thinking skills with strong attention to detail.
• Effective communication and presentation skills to convey complex data insights to both technical and non-technical audiences.
  
  

Location & eligibility: This role is open to candidates based in Europe (including UK) only with a valid right to work.

WHAT YOU'LL DO:

• Analyze datasets to identify trends, uncover key performance drivers, and generate actionable insights.
• Collaborate with data engineering teams to improve and streamline data pipelines.
• Conduct statistical analysis to test hypotheses and validate findings.
• Apply statistical modeling techniques to solve business problems and improve decision-making processes.
• Translate complex data problems into clear solutions and communicate insights to stakeholders.
• Develop and enhance self-service capabilities to empower non-analytics stakeholders to access, understand, and explore data independently.
• Experiment with innovative approaches—such as AI-driven tools—to enhance speed and scale in analytics.
• Collaborate with cross-functional teams, including product, engineering, and marketing, to align analytics efforts with organizational goals.

We’re looking for a Senior Product Designer to own and elevate our end-to-end native App experience on refurbed. Your work will make the entire journey from discovering our app to browsing, purchasing, and managing orders feel effortless, inspiring, and joyful.

You’ll play a key role in bringing our app into a new era of AI-assisted shopping, designing intuitive and human-centered experiences that help customers make smarter and more sustainable choices.

You will collaborate closely in your new squad with product managers, engineers, and data specialists to define the future of our mobile experience. Together, you will balance usability, conversion, and brand differentiation to create memorable and innovative experiences for sustainable shopping.

WHO YOU ARE

• You’re a native app expert. You have 5+ years of product design experience on iOS and Android apps. You have a strong sense for interaction, motion, and usability in native environments and you are experienced with the platform-specific design systems and know when to flex them for a great experience.
• Your portfolio shows impact. You demonstrate end-to-end product thinking from uncovering insights and defining problems to delivering results that improve user experience and business outcomes.
• You communicate with influence. You can clearly present, discuss, and advocate for design work and align diverse stakeholders around user needs and your design reasoning.
• You’re data-informed. You blend quantitative data and qualitative insights to guide your design decisions and measure impact.
• You’re an AI enthusiast who actively explores and integrates generative AI tools into your workflow—accelerating how digital product experiences are shaped while fostering strong team collaboration and helping redefine the future of UX work.
• You thrive cross-functionally. You collaborate naturally with Product, Engineering, Data, Research and Marketing balancing empathy, clarity, and delivery.

Location & eligibility: This role is open to candidates based in Europe (including UK) only with a valid right to work.

WHAT YOU'LL DO

• You own the end-to-end user experience of our native app (iOS and Android), with clear ownership of core app journeys and close collaboration across embedded mobile web touchpoints.
• You shape the design vision and product direction of our app together with your Product and Engineering peers, bringing new shopping experiences to life.
• You elevate our app into a new era of AI-assisted shopping, designing recommendations, conversational flows, guidance tools, and other intelligent experiences that leverage emerging technologies and device capabilities.
• You drive and validate solutions through continuous discovery and experimentation, identifying opportunities, solving user problems, testing ideas, and iterating for measurable impact.
• You translate user insights, business goals, and analytics into intuitive flows, elegant UIs, and engaging interactions, while contributing to a cohesive and scalable design system.
• You partner closely with engineers, fostering strong collaboration within your team to ensure design feasibility, accessibility, performance, and implementation quality across both platforms.

The Category and Marketing Analyst will play a crucial role in supporting vouchers and promotion operations, multi-category growth, improving supply-demand alignment, and strengthening the commercial foundations needed for successful marketing strategies across multiple categories, markets, and performance channels.

This role will directly enable Refurbed’s expansion across categories, brands and countries by taking ownership of operational and analytical tasks.

You will work closely with Demand Planning, Category Managers, CRM, Performance Marketing (Search/Shopping, Paid Social, Affiliates), Product, and Commercial teams.

• WHO YOU ARE

  • 2–5 years experience in e-commerce, category management, marketing operations, performance marketing, or commercial strategy.
  • Strong analytical and data-handling skills; able to create clear insights from complex data.
  • Highly organized, reliable, and operationally strong.
  • Comfortable coordinating with multiple teams and managing parallel workstreams across categories, markets, and performance channels.
  • Proactive mindset with strong problem-solving skills.
  • Experience with consumer electronics / SDA is a plus.
  • Experience with promotions or marketplace operations preferred.
  • Bonus: performance marketing fundamentals (e.g., Search/Shopping, Paid Social, Affiliates)

Location & eligibility: This role is open to candidates based in Europe (including UK) only with a valid right to work.

WHAT YOU'LL DO

• You drive multi-category growth. You support prioritization and budget allocation across categories and markets, turning demand-side insights (search, click data, pricing signals) into clear, actionable growth opportunities and structured recommendations.
• You run promotions end-to-end. You execute voucher campaigns across markets, monitor performance and ROI, and continuously optimize based on supply relevance, cost efficiency, and commercial impact.
• You connect Marketing and Supply. You align teams by consolidating forecasts, stock, pricing, and partner inputs, ensuring everyone works off the same priorities and timelines while contributing clear insights to business reviews.
• You enable brands and partners. You maintain key KPIs, ensure data readiness for activation, and support smooth rollout of brand campaigns.
• You scale how we work. You build tools, dashboards, and documentation that enable teams to be more self-serve, while identifying automation opportunities to reduce manual effort.
• You support performance execution. You help translate category priorities into performance marketing channels (Search, Paid Social, Affiliates) and ensure campaigns are set up for success.

WHO YOU ARE

• Demonstrated drive for continuous learning and growth, coupled with proactive pursuit of development opportunities.
• Exceptionally detail-oriented and organized, with strong multitasking and prioritization abilities.
• Possesses a structured approach to work, executing tasks methodically for optimal outcomes.
• Strong interest and knowledge in marketing, particularly paid social media marketing.
• Excellent communication skills, facilitating collaboration within team environments.
• Adaptability to fast-paced, dynamic work settings, with a willingness to acquire new skills.
• Comfortable working with data, employing an analytical mindset to derive insights and make data-driven decisions, with proficiency in Microsoft Excel.

Location & eligibility: This role is open to candidates based in Europe (including UK) only with a valid right to work.

WHAT YOU'LL DO

• Support the team in implementing initiatives in our channels (Facebook, Instagram, TikTok, and Youtube) to optimize the performance of our campaigns, increase incremental revenue, and strengthen our brand awareness.
• Analyse performance metrics to identify opportunities for optimization as well as interesting insights and trends.
• Assist the team with our creatives management process to ensure we deliver the best ads by providing creative input and collaborating with designers and external partners.
• Co-manage ad accounts for some of our markets, which entails regular performance analysis and campaign implementation and optimisations.
• Follow the test and learn approach with the team to further advance the set up of our campaigns and improve efficiency.
• Provide administrative support to the paid social team as needed, including documentation, and file management.
• Participate in team meetings, brainstorming sessions, and training opportunities to expand knowledge and skills in performance marketing.

We’re looking for a Senior Strategic Project Manager to join our Strategy Team. Reporting to the Director of Strategy and People, you’ll operate at the intersection of strategy, execution, and innovation - turning ideas into impact through clear OKRs, scalable project frameworks, and data-driven decision-making.

WHO YOU ARE:  

• You have 2-3+ years of experience in top-tier consulting (McKinsey, BCG or Bain).
• You’re experienced in OKRs and project management.
• You are commercially minded and understand how a business works; you might even have started a business yourself
• You’re AI-literate - familiar with how emerging technologies can support productivity, creativity, and decision-making across business functions.
• You have a growth mindset and a natural curiosity for the start-up and scale-up world, eager to learn, explore new topics, and continuously develop new skills.
• You’re a strong connector and communicator who aligns diverse stakeholders, fosters collaboration, and drives clarity and momentum across teams.

Location & eligibility: This role is open to candidates based in Europe (including UK) only with a valid right to work.

WHAT YOU WILL DO: 

In this role, you’ll drive alignment, growth, and operational excellence while helping the organization leverage emerging technologies, including AI- to boost efficiency, generate insights, and enable smarter ways of working. You will focus specifically on:

• Lead cross-functional strategic initiatives from concept to execution, developing clear frameworks and communication structures that ensure on-time, in-scope delivery and bring clarity and momentum to complex, multi-stakeholder projects.
• Partner with leadership and department heads to prioritize initiatives aligned with company-wide strategic goals, while measuring and communicating results through quantitative and qualitative insights to drive accountability and continuous improvement.
• Drive OKR alignment and execution across departments, helping teams focus on what truly moves the needle.
• Identify and scale new business verticals and categories, building go-to-market strategies that accelerate growth.
• Leverage AI and data analytics to enhance execution, forecasting, and decision-making, while championing AI literacy and digital enablement across the organization to foster curiosity, upskilling, and smarter ways of working.
• Build compelling narratives and business cases to secure buy-in, mobilize teams, and communicate impact.
• Drive business intelligence and competitive insights: leveraging market research, performance data, and cross-functional input to identify opportunities, benchmark performance, and inform strategic decision-making.

In this role, you will work closely with the existing SEA team, taking ownership of key accounts and initiatives while actively collaborating on strategy, testing, and continuous improvement. You will be responsible for driving sustainable growth through hands-on campaign execution, ongoing optimization, and strategic development of our SEA channels — always with a strong focus on efficiency and profitability.

Operating at the intersection of strategy and execution, you will combine deep channel expertise with a strong analytical mindset, while contributing to team knowledge, shared learnings, and scalable best practices across markets

WHO YOU ARE:  

• You have 5+ years of professional experience in operational campaign management in Google Ads and Microsoft Advertising - other search networks are a plus.
• You have a proven track-record of steering performance marketing in e-commerce, having hands-on experience with GMC and other feed management tools.
• You are a data-driven decision maker who confidently navigates complex datasets, multiple data sources, and interdependencies. Working with Excel and spreadsheets is part of your daily toolkit.
• You have strong presentation skills, speaking regularly in front of an audience feels natural to you.
• You are a true team player who is open-minded and a rational thinker combined with a high degree of accountability.
• Strong experimentation mindset with a structured approach to A/B testing & comfortable iterating quickly based on learnings and scaling successful test result.
• You have excellent English skills; proficiency in Bulgarian, Croatian, Estonian, Greek, Latvian, Lithuanian, French, Slovak, Slovenian, and/or Spanish is a strong plus.

Location & eligibility: This role is open to candidates based in Europe (including UK) only with a valid right to work.

WHAT YOU WILL DO: 

• Own and scale refurbed’s SEA channels, ensuring continuous growth through hands-on campaign execution, optimization, and strategic development whilst always being aligned with efficiency targets.
• Contribute to new market launches, including feed setup, campaign architecture, translation workflows, and initial testing frameworks for brand and generic campaigns.
• Analyze performance across multiple data sources (platform data, internal BI, market trends, attribution & MMM) to make data-driven decisions that boost efficiency and profitability.
• Ensure operational excellence, including quality checks, alerting processes, debugging issues (feed drops, data mismatches, shopping disapprovals), and maintaining a high-performance, stable SEA ecosystem.
• Champion automation and experimentation, leveraging scripts, automated rules, bid strategies, and structured testing roadmaps.
• Regularly present performance insights to leadership, translate complex data into clear recommendations, and influence strategic decisions across Marketing and the wider organization.
• Identify opportunities for growth by deep-diving into search intent, competitor activity, category trends, and performance patterns.
• Collaborate cross-functionally with creation, analytics or the supply team to build high-impact campaigns and performance improvements.

WHO YOU ARE:

• Bachelor’s degree in a quantitative field.
• Minimum of 5 years of experience in analytics.
• Proficiency in analytics and BI tools (eg. Looker, Tableau, or PowerBI).
• Experience working with large datasets and SQL for data extraction and manipulation.
• Strong experience with Python for data analysis, scripting, and statistical modeling.
• Familiarity with cloud-based data storage and tools (e.g. BigQuery).
• Intermediate understanding of statistical methods, including regression, clustering, and hypothesis testing.
• Intermediate understanding of statistics and how to interpret different outputs across various data science models.
• Proven track record of driving strategic impact through data-driven insights.
• Excellent problem-solving and critical-thinking skills with strong attention to detail.
• Effective communication and presentation skills to convey complex data insights to both technical and non-technical audiences.

Location & eligibility: This role is open to candidates based in Europe (including UK) only with a valid right to work.

WHAT YOU'LL DO:

• Analyze datasets to identify trends, uncover key performance drivers, and generate actionable insights.
• Collaborate with data engineering teams to improve and streamline data pipelines.
• Conduct statistical analysis to test hypotheses and validate findings.
• Apply statistical modeling techniques to solve business problems and improve decision-making processes.
• Translate complex data problems into clear solutions and communicate insights to stakeholders.
• Develop and enhance self-service capabilities to empower non-analytics stakeholders to access, understand, and explore data independently.
• Experiment with innovative approaches—such as AI-driven tools—to enhance speed and scale in analytics.
• Collaborate with cross-functional teams, including product, engineering, and marketing, to align analytics efforts with organizational goals.

The Markets Lead - Eastern Europe will play a pivotal role in steering refurbed’s commercial planning through data-driven forecasting and cross-functional collaboration for the Central and Eastern European markets cluster.

This role connects demand planning, market needs and marketing investments and ensure marketing spend is aligned with overall market strategy.You will work on demand forecasting processes, develop analytical frameworks to project sales trends, and translate marketing and commercial inputs into actionable plans — ensuring refurbed’s markets remain agile, sustainable, and growth-focused. In order to achieve this, you will work closely with performance marketing, category & supply teams, CRM, product and other commercial teams.

WHO YOU ARE:

• 5–7 years of experience in demand planning, performance marketing, marketing analytics, or commercial strategy within e-commerce or marketplace environments.
• Strong quantitative and analytical skills; advanced Excel and Looker (or equivalent BI) proficiency.
• Solid understanding of marketing metrics and e-commerce funnel KPIs.
• Demonstrated deep expertise in Eastern European market dynamics (cultural, commercial, and competitive). Native-level understanding preferred. Focus countries are: Poland, Bulgaria, Czech Republic, Slovakia, and Hungary.
• Experience collaborating across Marketing, Product, Finance, and Supply teams.
• Excellent communicator capable of influencing senior stakeholders with data-led narratives.
• Familiarity with media measurement frameworks (MMM, brand lift studies, attribution) is a plus.
• Passion for sustainability and the circular economy.

Location & eligibility: This role is open to candidates based in Europe (including UK) only with a valid right to work.

WHAT YOU'LL DO:

1. Demand Planning

• Maintain short- and long-term demand forecasts across your markets.
• Incorporate seasonality and other variables (spend, pricing, promotions) into demand models and target setting
• Present forecast insights and risk scenarios to leadership and cross-functional teams for your markets.
• Track market performance KPIs (CAC, ROAS, CVR, channel mix) to inform decision making for your markets

2. Commercial Marketing Integration

• Act as a central liaison between commercial departments and guide business decision for your markets
• Contribute to quarterly business reviews with commercial projections and assessments for your markets.
• Provide input for annual and quarterly budget planning

3. Cross-Functional Collaboration

• Collaborate closely with Performance, CRM, Brand, and our voucher team to align demand patterns and expectations with marketing strategies.
• Ensure marketing initiatives align with promotional calendars and seasonality in your markets
• Translate complex data into actionable insights that influence senior stakeholders across departments.

4. Media Buying

• Plan out and collaborate with brand team on upper-funnel campaigns (TV, OOH, Radio, Print).
• Work with media agencies to optimize budgets, track offline-to-online synergies, and ensure efficiency.
• Forecast media-driven demand uplifts and integrate offline campaigns into commercial planning.
• Use research and measurement tools (GfK, YouGov, Nielsen, YouTube) to evaluate ROI and brand lift.
• Own post-campaign performance reviews

5. Growth Projects

• Identify high-impact growth levers for the business based on data informed decision making
• Evaluate and build growth cases based on data points
• Collaborate with other teams and drive 1-2 “growth areas” across the business

As we continue to scale, we are looking for an experienced Finance Operations Manager (m/f/x) to join our Finance Team. In this role, you will work closely with our Head of Finance and play a key part in building scalable financial processes that support refurbed’s long-term growth. This is a unique opportunity to grow with us, take ownership, and help shape the financial backbone of a fast-growing, sustainability-driven company.

WHO YOU ARE:  

• You hold a degree in finance, accounting, business, or a related field.
• You bring 3+ years of experience in finance or accounting, ideally in a fast-growing environment (e.g., startup, scale-up, or financial advisory).
• You have strong analytical skills and enjoy automating manual tasks (e.g., PowerQuery, Python), improving processes, and continuously learning.
• You are experienced in handling large data volumes and are familiar with BI tools like Looker or comparable analytics solutions.
• You have a high attention to detail and value accuracy and quality.
• You’re self-driven, outcome-oriented, and comfortable using AI to supercharge your work.
• You have strong project management skills and communicate effectively with stakeholders across departments.
• You bring a solution-oriented mindset and find ways to make things work.
• You care about sustainability and want your work to make a meaningful difference.
• Experience in e-commerce, consumer goods, or online marketplaces is a strong plus.

Location & eligibility: This role is open to candidates based in Europe (including UK) only with a valid right to work.

WHAT YOU WILL DO: 

• Play a key role in overseeing the financial operations of our Payment Service Providers (PSPs), including monitoring payment flows, analyzing costs, and helping to scale new, innovative financial solutions for our platform business.
• Work with teams across the company to provide Finance Operations guidance in developing new products and services for evolving business needs and help scale processes as the company grows.
• Be the go to person for finance related questions on marketplace operations - you’ll support our sellers and internal teams (e.g., Customer Service, Product,...) with providing guidance on all finance operations related topics.
• Collaborate closely with our Reporting Team, using your analytical skills to translate payment transactions into accounting-ready data - ensuring accurate reconciliation and supporting a smooth monthly and annual closing process.
• Contribute to the evaluation, implementation, and optimization of new tools and systems that enhance our financial operations.

As a Senior Business Developer for the category Home & Garden you will be responsible for identifying, acquiring, and closing high-impact partnerships with brands and professional sellers, shaping the assortment strategy and growth.

WHO YOU ARE

• You bring 5+ years of experience in Sales, Business Development, or Partnerships, ideally within marketplace, retail, or e-commerce environments working with brands in the Household Appliances or Garden space
• You speak German and English fluently; an additional European language (e.g. Italian) is a strong plus
• You have a proven track record of closing complex, enterprise-level deals, managing long sales cycles end-to-end
• You are passionate about working with people and can communicate, influence, and persuade stakeholders at all levels, including senior leadership and C-level counterparts, backed by strong commercial acumen
• You are resilient and persistent, learning from setbacks without losing momentum
• You are a structured, analytical problem-solver who can quickly understand complex business and operational setups

Nice to have

• Existing network within the Home & Garden industry
• Prior experience working with marketplace and/or retail business models

Location & eligibility: This role is open to candidates based in Europe (including UK) only with a valid right to work.

WHAT YOU'LL DO

• Identify, evaluate, and prioritize strategic sellers and brands within the Home & Garden category, building a strong and differentiated pipeline
• Analyse market trends, demand signals, and assortment gaps to shape the category’s acquisition and growth strategy
• Lead the full sales cycle independently — from first outreach and business case development to contract negotiation and deal closure
• Act as a problem solver for prospective sellers, collaborating with internal teams to address commercial, operational, and technical requirements
• Guide new partners through refurbed’s marketplace processes to ensure smooth onboarding and successful go-live, working closely with cross-functional teams
• Ensure a structured handover to Account Management, providing clear visibility on opportunities, risks, and growth potential
• Represent refurbed at industry fairs, events, and conferences, building visibility and long-term relationships within the Home & Garden ecosystem

We are seeking a experienced Senior Backend Engineer (f/m/x) to join our Engineering team. In this role, you will be responsible for design and implementation of scalable backend services that power Refurbed’s marketplace. You will work as part of one of our cross-functional product squads, collaborating closely with other engineers, product managers, designers, and business members to deliver robust, reliable, and high-performance solutions that enhance the experience of both our customers and our sellers.

Our technology stack is built on proven, modern, and open-source technologies. On the backend, we primarily use Go, gRPC, PostgreSQL, Redis, and RabbitMQ. On the frontend, we leverage Vue.js, Alpine.js, and Tailwind CSS to craft intuitive, responsive user interfaces. Our infrastructure runs on Google Cloud Platform, orchestrated with Kubernetes, ensuring reliability and scalability at every layer.

WHO YOU ARE:

• You have 7+ years experience designing and building scalable backend services in a modern production environment
• You have strong proficiency in Go and deep understanding of distributed systems and service-oriented architecture
• You are well-versed in SQL and relational database design
• You have general knowledge of the frontend world, and are able to perform basic tasks in our frontend apps
• You’re a self-starter with strong ownership, initiative, and the ability to quickly learn and navigate complex systems
• You’re open-minded and communicate with clarity, directness, and respect
• You value humility, are low-ego, and thrive in a collaborative, transparent culture
• You have excellent English skills and you are based in a European time zone.
• You are curious and eager to experiment with new and better ways of developing software, whether it’s a new framework, the latest AI tool, or developing a new practice
• A degree in Computer Science (or a related field) or equivalent work experience is desired as it provides a strong foundation for tackling the complex challenges we work on.

Location & eligibility: This role is open to candidates based in Europe (including UK) only with a valid right to work.

WHAT YOU'LL DO:

• Design, build, and maintain our core APIs and backend services
• Own the operations and the monitoring of production systems
• Integrate third-party systems and APIs into our platform
• Own design and implementation of new features and services
• Identify best practices and create/suggest standards to be used by whole engineering department
• Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code
• Contribute to sustaining refurbed engineering culture by mentoring more junior colleagues and onboarding new joiners
• Collaborate closely with other engineers, product managers, and business stakeholders to deliver high-quality solutions
• Proactively offer insights and presents achievements and results in relevant meetings
• Occasionally propagate your backend changes to frontend