BSA/AML Compliance Program Lead
Bogotá
At Majority, we’re building a world where ambition knows no borders and where financial success follows you wherever life takes you. We’ve built a mobile banking platform for ambitious global citizens navigating life across borders that offers a smarter, more accessible financial membership designed to help people manage and grow their money, wherever they’re from and wherever they’re going.
We’re a global team of 30+ nationalities, working with purpose and building for impact. If you’re excited by big challenges and bold ideas, and want to help shape the future of international banking, we’d love to hear from you.
This is an in-person position based out of our Bogotá office in the Chico area.
The Role:
The BSA/AML Compliance Program Lead is responsible for leading and strengthening the organization’s Bank Secrecy Act / Anti-Money Laundering compliance program. This role drives end-to-end program governance—policies and procedures, risk assessments, monitoring oversight, issue management, and exam/audit readiness—ensuring controls are effective, documented, and aligned to regulatory and sponsor-bank expectations. The Program Lead reports directly to our Head of BSA and partners closely with Operations, Product, and Risk teams to ensure compliance requirements are implemented in day-to-day processes and sustained through ongoing testing and reporting.
Key Responsibilities:
Program Governance & Regulatory Alignment
- Lead maintenance of core BSA/AML program components (program documentation, risk assessment methodology, control framework, and governance cadence).
- Ensure alignment with applicable requirements and guidance (BSA, USA PATRIOT Act, FinCEN expectations, and OFAC obligations).
- Support sponsor-bank and regulator interactions by preparing program narratives, evidence packages, and responses.
Control Oversight (KYC/CIP, Sanctions, Transaction Monitoring)
- Oversee operational execution and quality of key controls, including:
- KYC/CIP onboarding and periodic refresh (as applicable)
- Watchlist/sanctions screening and escalation handling
- Transaction monitoring workflows, alert disposition standards, and case quality
- Set standards for investigations, documentation, and decisioning to ensure consistency and defensibility.
Risk Assessment & Program Enhancements
- Lead periodic BSA/AML risk assessments and targeted risk reviews (products, customer segments, geographies/corridors, delivery channels, and third parties).
- Translate risk findings into control enhancements, procedures, training needs, and measurable program improvements.
- Partner with cross-functional teams to implement changes in a controlled, auditable way.
Issue Management & Quality Assurance
- Manage compliance issues from identification through remediation and closure (root cause, corrective action plans, target dates, validation).
- Establish and maintain QA reviews for key processes (case quality, SAR decisioning consistency, escalation handling, sanctions disposition).
- Track outcomes using metrics and reporting (volumes, backlogs, true/false positives, SAR/UAR conversion, SLA adherence, repeat issues).
SAR/UAR Oversight & Reporting
- Lead SAR/UAR governance (thresholds, decisioning standards, approvals, narrative quality expectations, and timeliness).
- Ensure supporting documentation and rationale are complete and audit-ready.
Audit, Testing, and Exam Readiness
- Coordinate BSA/AML audits, internal testing activities, and sponsor-bank validation requests.
- Maintain a “proof of control” approach—ensuring procedures, evidence, and reporting can demonstrate effectiveness.
Stakeholder & Team Leadership
- Serve as a key liaison between Compliance, Operations, Product, and external partners (e.g., sponsor banks, auditors).
- Provide day-to-day leadership and direction to analysts or operational partners, ensuring execution is consistent with program standards.
- Contribute to training content and enablement across teams as processes evolve.
Qualifications:
- 5+ years of experience in BSA/AML compliance, financial crimes, or bank/fintech compliance (program management preferred).
- Full fluency in both Spanish and English with outstanding written and verbal communication skills in both languages.
- Strong working knowledge of BSA/AML and OFAC fundamentals (CIP, CDD/EDD, monitoring, investigations, SAR governance).
- Experience supporting audits, sponsor bank oversight, and regulatory exams.
- Excellent writing and documentation skills (policies, procedures, program narratives, audit responses).
- Strong judgment, organization, and ability to manage multiple work-streams and stakeholders.
- Educational Requirements: University degree OR equivalent relevant work experience.
Preferred
- CAMS (or intent to obtain) or comparable certification.
- Experience in fintech, remittances, high-risk corridors, or multi-product financial services environments.
- Comfort working with dashboards/metrics and partnering with technical teams (no engineering background required).
What Success Looks Like
- Controls are consistently executed, well-documented, and defensible under audit/exam scrutiny.
- Program metrics, QA results, and issue management demonstrate continuous improvement.
- Stakeholders (sponsor bank, auditors, leadership) have clear, organized evidence of control effectiveness.
To apply, please submit your resume via our careers page. Applications will be reviewed on a rolling basis, so early submissions are encouraged.
Majority is an equal opportunity employer and does not discriminate based on race, ethnicity, gender, religion, disability, or any other protected status under applicable law.