Position Summary

Real Chemistry is looking for a Director, Omnichannel Project Management to join us. For this role, we are seeking a highly motivated individual with a product manager mindset where, in this case, the ‘product’ is marketing programs for HCP and patient audiences that are delivered through omnichannel experiences.

The ideal candidate will combine strategic thinking and Agile project management skills to guide the team through client engagement working in close partnership with the Paid Media, Experience Strategy, Client Service Creative and Business Intelligence team members. You will also be required to manage client internal teams, as well as 3^rd party vendors involved in the implementation of our offerings. This includes ensuring that all business and functional workstreams are connected to a thoughtful strategy, successful client execution, ongoing oversight, and ensure an on time and on budget delivery of all program sprints.

This is an opportunity to join an innovative and growing healthcare marketing company. We're establishing an Agile Program Management team focused on the delivery of modern marketing in healthcare with dedicated to specific clients. You'd be joining at the ground floor to help establish the model and Agile Program Management function within the agency.

Key Responsibilities

• Project Management:
  • Maintain team status, communication and tracking deliverables for team.
  • Collaborate with Account, Finance and Tech teams to build timelines, workflows, RACIs and track risks/issues.
  • Track client deliverables and manage delivery timelines
  • Set up internal team status/reviews/meetings
  • Make resourcing and budget decisions on who should be involved in each sprint cycle by discipline
  • Support the development and management of project budget Work closely with project sponsor, cross-functional teams, and assigned resources of all levels to develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives
• Operational Excellence:
  • Leads the project or sprint process and provides direction to ensure all sprints in the program plan are successfully brought to life
  • Partner with the Enterprise Experience Lead to implement, and maintain program initiatives that adhere to organizational objectives
  • Determining prioritization of outstanding items to manage and successfully run projects/sprints
  • Ensure active problem solving, as well as develop and maintain risk management and mitigation strategies
  • Maintain organizational standards of satisfaction, quality, and performance
• Cross-functional Collaboration:
  • Serve as a digital translator across teams to ensure clarity, consistency, and risk awareness in all technical communications

Knowledge & Experience

• 10+ Years of product/project management
• Demonstrated success leading workflow/process improvement initiatives
• 2+ Years of experience with a MarTech/AdTech ecosystem such as Salesforce, Veeva and/or Adobe
• Strong working knowledge of the MarTech and AdTech space
• Must be experienced with program workflows associated with setup and activation efforts of marketing and digital pharmacy ecosystems
• Familiarity with pharmaceutical or healthcare marketing environments
• Exceptional leadership, time management, facilitation, problem solving and organizational skills
• Fluent in JIRA, MS Office, Copilot, Workfront, Asana
• Resourceful problem solver and collaborative communicator

Preferred: 

• Familiarity with Digital Marketing, including SEO, Analytics, CRM, Email Marketing, Paid media and social media, BS in Information Technology, Computer Science, Digital Marketing, or equivalent experience
• Understand the role of technology and digital in the healthcare marketing landscape

Pay Range: $120,000 - $160,000
This is the pay range the Company believes it will pay for this position at the time of this posting.  Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time. 

Real Chemistry is looking for an Associate Director, Media join our growing team!

Role:

Primary strategic media lead across several brands and will work directly with the marketing strategy and account teams. Instill a culture of creativity and innovation. Role is client-facing and involves cultivating client relationships and active involvement in new business.

Responsibilities:

• Media Department Leadership
  • Work with agency stakeholders and media team to drive innovative campaign development, media launches, implementation, tactical quality control, and all aspects of campaign management are handled and delegated appropriately within the media team.
  • Collaborate with the Media Director to ensure the media department offering is industry-leading, including pioneering new innovations and strategic services.
  • Work with Media Director to enhance and build media processes.
  • Serve as a trusted leader in the media department, coaching and growing the media team.
  • Represent the agency for new business and industry events.
  • Instill a strong culture across the team.
  • Management
  • Oversee the assigned media team, including teaching management and leadership skills to junior staff.
  • Provide feedback and performance evaluation to direct reports.
  • Lead the SMART Goals process across the media team, ensuring all media team members are working toward key performance goals.
  • Work collaboratively with the account services team to manage client relationships related to paid media strategy, team, and performance.
  • Represent and advocate for the media department with senior clients.
  • Planning, Activation and Analytics
  • Demonstrate senior level understanding of all steps in the media activation process, including organizing campaign launches and management.
  • Ensure flawless campaign activation as a core responsibility, including overseeing campaign launches.
  • Lead data and measurement thought process, including training, and overseeing insight development among the media team.
  • Oversee the creation of media documents, including QA for assigned accounts: flowcharts, timelines, RFPs, POVs, and media rationale presentations.
  • Apply knowledge of media research tools with the ability to teach others.
  • Stay abreast of ad operations/tagging to ensure best-in-class activation and measurement.
• Controls and Procedures
  • Adhere to responsible financial management and billing reconciliation on assigned accounts and ensure staff compliance.
  • Provide oversight to ensure all plans are set up correctly within agency tools, including Media Ocean, Basis, and DoubleClick. This includes creating appropriate training documentation.
  • Ensure media department guidelines and processes are adhered to.

Qualifications:

• Minimum of 5 years’ media planning experience, strong digital experience preferred
• Pharmaceutical industry or health & wellness experience required
• Proven ability to lead people and projects
• Strong media expertise, with digital knowledge of ad operations and technology
• Experience working within media and research tools, including DoubleClick DFA, comScore, Advantage, Kantar, Google Analytics, and/or Omniture
• Deep publisher and trade knowledge and relationships
• Knowledgeable of new technologies and advertising formats

Skills and Competencies:

• Excellent ability to be both strategic and hands-on with activation, and tenacious and
• passionate about delivering outstanding product, ensuring all deliverables are of the highest quality
• Self-motivated and autonomous work style
• Excellent interpersonal, verbal, and written communication skills
• Excellent problem-solving, negotiation, and decision-making skills
• Expert analytical skills including media performance evaluation, insight development and storytelling
• Strong client service orientation
• Strong public speaking and presentation skills
• Strict attention to detail, accuracy, and deadlines
• Demonstrate high level of integrity
• Committed to working in a diverse and inclusive environment and upholding GTO’s mission, vision, and values

Pay Range: $110,000 - $120,000

This is the pay range the Company believes it will pay for this position at the time of this posting.  Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time. 

We’re seeking a Delivery Management Lead to drive the execution and evolution of our clients’ digital marketing ecosystem projects. This role serves as a technical anchor within the Technology team, aligning our client deliverables on implementation of marketing platforms, workflow processes, and data integration efforts. You'll work cross-functionally to solve problems, operationalize new processes, and develop standards for productization of technical processes.

This is a hybrid role, based in any of our US offices—including Boston, Chicago, Carmel, or Lambertville—or remotely within the US, depending on team and business needs.

Key Responsibilities

• Project Management:
• Technical Project Manager maintaining tech team status, communication and tracking deliverables for project team members.
• Collaborate with Account Services, Finance and Technology Engineering teams to build WBS, plan technical scenarios, and track risks and issues
• Conduct client status calls and track all client deliverables
• Accountable for maintaining technical design documentation, process workflows, RACI matrices.
• Omnichannel Platform Delivery Oversight: Own and manage Delivery needs of digital marketing platforms to clients:
• Manage delivery timelines: Should be familiar with technologies and integrations we typically deliver to clients: Email CRM (SFMC, Marketo, Hubspot), Website development and CMS’ (Drupal, Wordpress, .NET), Sales Management platforms (Veeva CRM/Vault), Data Privacy management (OneTrust)
• Collaborating closely with technical teams on data management installations and maintenace: Familiarity with several SQL-based systems (Snowflake, AWS), API integrations (Boomi, JSON payloads) and understanding how these are utilized in marketing communication platforms.
• Operational Excellence:
• Develop and maintain timelines, operational standards, checklists, and documentation for consistent execution.
• Develop SOW’s for client requests, including deliverables, assumptions and staff estimates.
• Assist in capturing business requirements from client meetings and documentation.
• Work with business teams on productizing  and improving technology implementation and execution best practices.
• Cross-functional Collaboration:
• Serve as a digital translator across teams to ensure clarity, consistency, and risk awareness in all technical communications.

What You Bring

• Experience:
• 10+ years in digital marketing technical project management
• Demonstrated success leading workflow/process improvement initiatives
• Technical & Strategic Skills:
• Strong technical and business understanding of marketing automation, CRM systems, and associated tech/data infrastructure
• Strong understanding and experience in both Waterfall and Agile methodologies, and the practical strengths and weaknesses of each. 
• Familiarity with pharmaceutical or healthcare marketing environments
• Fluent in JIRA, MS Office and Copilot

• Certifications (preferred):
• Marketing Automation (Marketo, Salesforce Marketing Cloud, Veeva Platform Tools)
• Project Management (PMP or CSM)
• Process Improvement (Lean Six Sigma – Yellow Belt or higher)
• Skills/Attributes
• Resourceful problem-solver: Understands no job is too big or too small. And thrives in ambiguity to find ways to keep projects moving.
• Technically fluent: Can explain complex technical architecture concepts in clear, simple terms.
• Organized and self-directed: Prioritizes workload independently and meets deadlines.
• Collaborative communicator: Builds trust and alignment across cross-functional teams.
• Integrity-driven: Understands how to balance time, cost, and scope while acting in the best interest of the organization.

Pay Range: $110,000 - $140,000
This is the pay range the Company believes it will pay for this position at the time of this posting.  Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time. 

Spring & Bond, a part of Real Chemistry,  is a digital media agency and consultancy helping pharmaceutical and medical device manufacturers build robust, omnichannel-enabled media executions for both HCP and consumer audiences. Our focus is on client empowerment through services like customer journey planning, media strategy & activation, technology evaluation, in-house capability development, and training.

We are looking for a Senior Data Engineer to help drive the design, build, and scale of our data infrastructure. This role will be responsible for architecting and maintaining multi-cloud data platforms, optimizing ETL pipelines, and ensuring data quality and availability across the organization. As a senior member of the Data Engineering team, you will not only deliver hands-on technical solutions but also mentor junior engineers, guide best practices, and help shape the direction of our data engineering capabilities.

What you'll do:

• Architect and optimize robust, scalable ETL pipelines and workflows to ingest, transform, and deliver data from multiple sources.

• Ensure data integrity and governance through validation frameworks, schema design, and proactive monitoring.

• Leverage advanced SQL and programming skills to extract, transform, and analyze data efficiently.

• Develop automation using Python, Pandas, AWS Lambda, and related tools to improve operational efficiency.

• Design and manage data platforms, including Snowflake, Athena, Redshift, BigQuery, and other cloud-based solutions.

• Collaborate cross-functionally with analysts, strategists, and business leaders to translate business requirements into technical solutions.

• Mentor and coach junior data engineers, setting standards for code quality, documentation, and best practices.

• Lead vendor and partner integrations, ensuring seamless data delivery and alignment with internal standards.

• Communicate effectively with both technical and non-technical stakeholders, providing clear insight and direction.

• Drive innovation, identifying opportunities to improve performance, scalability, and usability of our data systems.

What you should have:

• Bachelor’s degree in Computer Science, Data Engineering, or related field—or equivalent experience.

• 5–7+ years of experience in data engineering, with proven success building and scaling data systems.

• Expert knowledge of SQL and Python, including performance optimization and data manipulation libraries (e.g., Pandas).

• Strong experience with AWS data products (S3, Redshift, Athena, Lambda) and familiarity with multi-cloud environments.

• Deep understanding of data modeling, schema design, and best practices for large-scale data solutions.

• Demonstrated ability to design secure, reliable pipelines and troubleshoot complex issues.

• Experience leading projects and mentoring other engineers.

• Excellent communication, critical thinking, and problem-solving skills.

• Comfortable managing multiple priorities and delivering in a fast-paced environment.

Great-to-Haves

• Experience with data transformation and productivity tools (dbt, Jinja, etc.).

• Familiarity with Snowflake (Notebooks, Worksheets, VS Code plugin).

• Knowledge of data visualization platforms such as Looker Studio or similar BI tools.

• Exposure to digital marketing analytics and measurement frameworks.

Pay Range: $120,000-$137,750
This is the pay range the Company believes it will pay for this position at the time of this posting.  Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time. 

Spring & Bond, a part of Real Chemistry, is a digital media agency and consultancy helping pharmaceutical and medical device manufacturers build robust, omnichannel media strategies for both HCP and consumer audiences. Our work emphasizes transparency, client empowerment, and modern execution through services including customer-journey planning, media strategy and activation, measurement, technology evaluation, in-house capability development, and training.

The Manager, Beyond Insights (BI) leads the execution of high-quality measurement plans, reporting frameworks, and insight delivery for pharmaceutical media clients. In this role, you will optimize monthly and quarterly reporting processes, standardize KPI definitions, guide data visualization best practices, and ensure that clients receive accurate, consistent, and compelling insights. You’ll also maintain AI/NotebookLM environments, drive cross-functional alignment, and collaborate closely with Client Services, Media, Strategy, and Data Engineering.

This role requires strong organizational leadership, excellent communication skills, rigorous QA standards, and the ability to translate complex data into concise, strategic recommendations.

This has the opportunity to be client facing, and requires the ability to deliver complex analysis in a digestible way to a diverse audience.

Key Responsibilities: 

Measurement & KPI Direction

• Set the measurement direction for assigned clients, including KPI frameworks, reporting logic, and metric standardization.
• Maintain consistent definitions and logic across deliverables, ensuring alignment with agency and client expectations.
• Evaluate KPI shifts due to campaign changes, website updates, or tracking adjustments and guide the analytical response.

Optimize Monthly & Quarterly Reporting Frameworks

• Lead the structure, sequencing, and efficiency of recurring reporting cycles.
• Oversee the delivery of monthly and quarterly decks, dashboards, and insight summaries.
• Improve standard templates, processes, and workflows to ensure consistency and scalability.

Insight Development & Data Storytelling

• Craft and present clear, insightful narratives connecting performance with business objectives.
• Lead Tableau visualization strategies and ensure dashboards present clean, intuitive, decision-ready insights.
• Oversee the accuracy, clarity, and completeness of all client-facing insights.

AI Environment & Knowledge Management

• Maintain NotebookLM environments for the BI team, including prompt libraries, structured knowledge bases, and reusable frameworks.
• Ensure analysts use AI tools effectively for summarization, QA, and analysis acceleration.

Cross-Functional Partnership

• Partner with Client Service leads to align on reporting expectations, timelines, and measurement needs.
• Collaborate with Media and Strategy teams to support optimization recommendations and campaign measurement.
• Work with Data Engineering to resolve data issues, adjust schemas, review specs, and maintain reporting continuity.

Contribution to Strategic Initiatives

• Support Key Media Business Question (KBQ) workshops by shaping analytical frameworks and insight approaches.
• Contribute to agency-wide improvements in measurement accuracy, reporting logic, and knowledge systems.

Skills & Qualifications

Required

• 4-6+ years of experience in marketing analytics, digital media measurement, business intelligence, or related fields.
• Experience managing analysts or leading cross-functional reporting pods.
• Strong knowledge of digital media KPIs, omnichannel measurement, and HCP/DTC media environments.
• Advanced experience with Tableau, including dashboard QA, visualization principles, and data storytelling.
• Strong understanding of KPI standardization, measurement logic, and reporting automation principles.
• Excellent attention to detail, especially in reviewing logic, metrics, and data integrity.
• Outstanding communication skills-verbal, written, and visual.
• Ability to collaborate across Media, Strategy, Account Service, and Data Engineering.
• Exceptional prioritization and project management skills.

Preferred

• Experience facilitating or contributing to measurement workshops or strategic planning sessions.
• Pharma or healthcare marketing experience.
• Hands-on familiarity with Snowflake, SQL, Python, or comparable analytics tools.
• Experience maintaining AI/NotebookLM or knowledge-management environments.
• Familiarity with ETL tools, structured data, and modern BI workflows.

Pay Range: $100,000-$120,000

This is the pay range the Company believes it will pay for this position at the time of this posting.  Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.