We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

TripArc connects travel advisors to a broad network of supplier content, including tours, activities, and experiences sourced through Destination Management Companies (DMCs). DMCs are specialist operators that curate and deliver local experiences in a given destination — think guided tours, transfers, excursions, and curated itineraries. TripArc aggregates content from multiple DMC suppliers through a centralized integration layer, normalizing supplier data into a consistent format that advisors can search, quote, and book through the platform. The Technical Product Owner in this role will own the product backlog for this aggregation work, managing how new DMC supplier APIs are evaluated, onboarded, and mapped into TripArc's internal data model.

The Technical Product Owner is solely responsible for maintaining the Product Backlog at a pod level, using input from the Senior Product Manager, the development team, the Solutions & Support team, procurement, and supplier partners to prioritize and communicate backlog items ahead of all Scrum ceremonies. They ensure the Product Backlog is visible, transparent, and understood at all times. Even where responsibilities such as technical ticket writing are delegated to a developer lead or architect, the Product Owner remains accountable for the outcome.

Working within the Trifecta (Product, UX, Development) model, the Technical Product Owner anticipates the needs of stakeholders across the organization, including those not directly involved in day-to-day delivery, and ensures that all requests for backlog changes are evaluated and approved through them.

Key Responsibilities

• Conduct needs assessments with internal stakeholders — including the Senior Product Manager, Solutions & Support, and Procurement to identify business requirements and translate them into features or user stories
• Evaluate new supplier and aggregator API documentation independently; identify field mapping gaps against TripArc's internal data model and produce structured integration specifications for the development team
• Collaborate with the architect and technical lead on API contract decisions, authentication patterns, rate limiting, and resilience considerations
• Determine scope and prepare requirements documents for integration projects to ensure business and technical requirements are understood and accepted by stakeholders
• Create and manage the Product Backlog, including prioritization, grooming, and communication to the pod ahead of all Scrum ceremonies
• Use tools such as Postman to test and validate API endpoints and responses prior to handing off to the development team
• Review and contribute to OpenAPI/Swagger specifications in support of integration design decisions
• Write acceptance criteria and user stories with sufficient technical detail to eliminate ambiguity for the development team
• Prepare detailed flow charts and diagrams outlining system capabilities and integration processes
• Liaise with external supplier and aggregator partners on API availability, onboarding requirements, and technical queries
• Coordinate with the Solutions & Support team and other internal stakeholders to ensure integration changes are understood and supportable
• Investigate and analyze problems, business processes, and requirements in order to recommend appropriate solutions
• Document system problems, integration decisions, and resolutions for future reference
• Support the Senior Product Manager in the product roadmap process and long-term integration planning
• Prepare and facilitate planning and refinement ceremonies within the Scrum team

Key Skills / Experience

• Bachelor's degree in Business, Information Science, Computer Science, or a related field; a
  combination of education and suitable work experience will be considered
• 3–5 years of experience in a Product Owner, Technical Business Analyst, or integration focused product role
• Demonstrated experience reading and interpreting REST API documentation and mapping responses against an internal data model
• Hands-on experience using Postman or equivalent tooling for API testing and validation
• Working knowledge of OpenAPI/Swagger specifications, including the ability to review and contribute to API contract documents
• Experience producing structured integration specifications or technical requirements documents that engineering teams can act on directly
• Familiarity with aggregator or multi-supplier integration patterns, including supplier normalization, availability caching, and booking and cancellation flows
• Strong backlog management and prioritization skills with experience facilitating Scrum ceremonies
• Ability to communicate technical concepts clearly to both technical and non-technical stakeholders
• Skilled in structured business analysis on medium to large integration projects
• Excellent organization, planning, and written and verbal communication skills 
• Experience in the travel industry is an asset; equivalent experience in e-commerce, logistics, fintech, or marketplace platform integration will be considered

Cultural Fit

• Thrives working in a technology and KPI-driven organization
• Able to thrive in an entrepreneurial environment
• Highly functional in a fast-paced, constantly changing workplace — building plans through iterations based on what is and is not working
• Ability to build trust and work through conflict both upwards and downward

We know that our success is dependent on the people who join our team, which is why we recruit the best. Our team is made up of owners — people who are smart, low ego, and accountable for their results. We all play a part in the success of the company and are proud of what we do!

We provide a competitive compensation package with a strong pay for performance rewards approach. Employees have the opportunity to participate in incentive programs and compensation tied to business and individual performance. The expected compensation base for this position is starting at $100,000 CAD.

The actual compensation may vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

#LI-Hybrid

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

This is a hybrid position, currently requiring two days per week onsite at our office located at 2 Queen St. E in Toronto.

The Role

TripArc connects travel advisors to a broad network of supplier content, including tours, activities, and experiences sourced through Destination Management Companies (DMCs). DMCs are specialist operators that curate and deliver local experiences in a given destination — think guided tours, transfers, excursions, and curated itineraries. TripArc aggregates content from multiple DMC suppliers through a centralized integration layer, normalizing supplier data into a consistent format that advisors can search, quote, and book through the platform.

We’re looking for a senior developer who thrives on autonomy and wants to make a real impact. You’ll join our Technology team at TripArc, where you’ll tackle the challenge of modernizing a mature travel platform - decomposing legacy .NET systems into Azure-native microservices while keeping the business running smoothly.

This isn’t a role where you’ll wait for detailed specifications. You’ll own problems end-to-end: digging into complex business logic in existing codebases, designing solutions that bridge legacy and modern architectures, and shipping code that serves thousands of travel professionals daily. Some days you’ll be untangling decade-old stored procedures and intricate SQL schemas; others you’ll be architecting event-driven services on Azure. We need someone who finds that variety energizing.

You’ll work within our Agile framework - two-week sprints, daily stand-ups - but we expect you to drive your own work: collaborating directly with QA, Product, and stakeholders; pushing back when needed; and helping teammates grow. Documentation matters here; we use JIRA and Confluence extensively, and your tickets and design docs should be clear enough that anyone can pick up where you left off.

Key Responsibilities

• Develop well-tested, integrated software that meets high development standards - yours and ours.
• Evaluate new functionality requests on a value scale, contributing technical insights to prioritization decisions.
• Actively participate in team meetings and offer recommendations and ideas on design projects.
• Mentor intermediate and junior developers, helping them grow through code reviews and hands-on collaboration.
• Work with Product Managers and architects to estimate, plan, test, integrate, and deliver complex, scalable software.
• Create design documents and documentation to ensure efficient maintenance and knowledge continuity.
• Communicate effectively with key partners and internal users regarding timelines, technical issues, and infrastructure integration.
• Explore and make recommendations based on current trends, techniques, and technologies that could positively impact our platform.

What You’ll Do

• Design, build, and deploy features across our stack - from legacy .NET Web Forms and complex SQL schemas to modern .NET Core microservices running on Kubernetes in Azure.
• Lead migration efforts: decomposing monolithic components into loosely coupled microservices while maintaining system reliability and continuity for live clients.
• Write and optimize complex T-SQL queries and stored procedures; navigate and evolve our large, intricate database schemas. Use MongoDB for document storage where appropriate.
• Build and maintain event-driven integrations using NServiceBus and Azure Service Bus.
• Own deliverables through the full lifecycle: design, implementation, testing, Azure Pipelines deployment, and production support.
• Contribute to architectural decisions and establish patterns the broader team can adopt, particularly around microservices decomposition and Azure-native services.
• Support fellow developers through code reviews, pair programming, and knowledge sharing -elevating the whole team.
• Maintain clear documentation in Confluence and keep JIRA tickets updated so the team has full visibility into progress and blockers.
• Collaborate with Product and QA to scope work, estimate effort, and balance priorities within sprint commitments.

What We’re looking for

Must have:

• Demonstrated experience mentoring, coaching, or leading developers in a collaborative team environment.
• 5+ years of hands-on experience with C# and the .NET ecosystem, including both .NET Framework (legacy) and .NET Core.
• Strong SQL Server expertise - you’re comfortable writing and optimizing complex T-SQL queries, stored procedures, and working confidently within large, intricate legacy database schemas.
• Genuine experience with legacy codebases and a pragmatic approach to modernization - you see old code as a puzzle to solve, not a burden to complain about.
• Solid understanding of microservices architecture patterns and decomposition strategies for migrating from monolithic .NET applications.
• Experience building and consuming RESTful APIs and working with Entity Framework or similar ORMs.
• Working knowledge of Docker, Kubernetes, and Azure Cloud - you don’t need to be a DevOps engineer, but you can navigate and deploy within our Azure environment.
• Exposure to CI/CD pipelines, ideally Azure Pipelines.

Nice to have:

• Angular (2+) experience is strongly preferred. Exposure to legacy .NET Web Forms with HTML/JS is a plus.
• Familiarity with message-based architectures; NServiceBus or Azure Service Bus experience preferred.
• MongoDB experience is a plus.

How You Work

• You take initiative. When you see a problem, you investigate it. When requirements are ambiguous, you ask the right questions or make reasonable assumptions and move forward.
• You communicate clearly - whether explaining a technical trade-off to a Product Manager, documenting a design decision, or helping a junior developer work through a problem.
• You’re comfortable with ambiguity and can make progress without every detail spelled out.
• You balance speed with quality, knowing when to optimize and when “good enough” actually is good enough.
• You write documentation you’d want to read - because you know future-you (or your teammate) will thank you.

Our Technology

Our platform runs on Azure Cloud, and we're actively modernizing our architecture. Here's what you'll work with:

• Backend: .NET Core microservices alongside legacy .NET Framework applications. We've built proprietary libraries on top of the framework for our internal use. Entity Framework for data access.
• Data: SQL Server (complex schemas, heavy use of stored procedures) and MongoDB for document storage. Azure Data Factory for data orchestration.
• Messaging: NServiceBus and Azure Service Bus for event-driven communication between services.
• Infrastructure: Docker containers orchestrated with Kubernetes, deployed through Azure Pipelines. Git repos for version control.
• Frontend: Angular 17+ with Angular Material, plus legacy .NET Web Forms.
• Tools: JIRA and Confluence for project management and documentation. VS 2022, VS Code, or Rider - your choice.
• AI Tools: GitHub Copilot for AI-assisted development, and Claude, including Claude Code.
• Other: Redis for caching, GraphQL in select services.

Why This Role

You'll have real influence over how we modernize our platform. This isn't a "maintain the status quo" position - we're actively rearchitecting systems, and you'll help shape those decisions.

You'll work with a team that values pragmatism over dogma, where the goal is shipping software that works for our users, not chasing trends for their own sake.

Who Thrives Here

• People who take ownership - of their code, their commitments, and the outcomes.
• Developers who’d rather figure something out than wait to be told what to do.
• Those who see legacy code as a puzzle to solve, not a burden to complain about.
• Team players who make everyone around them better, not just themselves.
• People comfortable in a fast-paced environment where priorities sometimes shift.

Our Culture

We converted to Agile a few years ago and are now a fully enabled Agile department that prioritizes work based on the value it brings to our clients. During each two-week sprint, our developers plan, write, test, integrate, and bug fix while collaborating with skilled Business Analysts, UX designers, and product resources dedicated to the team.

We hire problem solvers, not just technicians. We look for self-motivated individuals with diverse backgrounds who can use the best tool for the job, contribute new ideas, and help bring them to life. Our team is made up of owners: people who are smart, low ego, and accountable for their results. If you want a role with real autonomy, interesting technical challenges, and the chance to shape how a platform evolves, we’d like to hear from you.

Compensation

We provide a competitive compensation package with a strong pay-for-performance rewards approach. Employees have the opportunity to participate in incentive programs and compensation tied to business and individual performance. The expected compensation range for this position is: $110,000 to $120,000.

The actual compensation may vary depending on local market conditions, geography, and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

#LI-Hybrid

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

Role Summary

We are currently looking for a VP, Travel Product & Commercial Strategy to lead the Kensington Product function at a critical point of transformation — evolving from a traditional, manually-driven product model to a scaled, technology-enabled product engine that directly drives growth. You will own the end-to-end product strategy, with a mandate to build a system that scales high-quality, differentiated travel experiences globally.

This is a high-impact, hands-on leadership role, requiring a combination of product judgement, operational discipline, and commercial acumen.

Key Responsibilities

Build a Scalable Product Engine

• Build and operationalize a model to rapidly expand itinerary volume and breadth across destinations, themes, and search demand
• Translate product frameworks (themes, destinations, traveler intent) into system-driven outputs and improve speed-to-market

Drive Measurable Commercial Impact

• Unlock high-impact growth opportunities, and ensure execution of travel product strategy that influences lead generation, conversion, revenue and margin
• Partner closely with Procurement and Revenue teams to ensure price competitiveness and margin discipline

Lead Product Curation and Customer Service Quality

• Define and enforce quality standards and brand positioning across all travel itineraries
• Own product logic within internal systems (e.g. supplier prioritization, ranking, exclusions)

Industry Leadership & Representation

• Serve as a senior external representative of Kensington Product across key industry forums, trade shows, and partner engagements 
• Maintain a deep understanding of global travel trends and translate market insights into actionable strategy

Qualifications

• Direct experience in the travel industry is a must
• 10–15+ years experience in Travel Product, Merchandising, or Category leadership
• Proven track record in scaling product and assortment, driving commercial outcomes
• Thrive in fast-paced, fast-growth environments
• Strong commercial acumen with previous success in breaking down complex problems and translating strategy into execution
• A strategic thinker with tech-enabled mindset
• Excellent people leadership skills
• Low ego, high ownership and comfortable with ambiguity

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

This is a hybrid position, currently requiring two days per week onsite at our office located at 2 Queen St. E in Toronto. Candidates outside of the commutable area or province will be considered for work-from-home.

The Role

We're looking for an experienced developer who thrives on autonomy and wants to make a real impact. You'll join our TMT Technology team at TripArc, where you'll navigate the interesting challenge of modernizing a mature travel platform—decomposing legacy .NET systems into Azure-native microservices while keeping the business running smoothly. 

This isn't a role where you'll wait for detailed specifications or step-by-step guidance. You'll own problems end-to-end: digging into complex business logic in existing codebases, designing solutions that bridge old and new, and shipping code that serves thousands of travel professionals daily. Some days you'll be untangling decade-old stored procedures; others you'll be architecting event-driven services on Azure. We need someone who finds that variety energizing rather than frustrating. 

You'll work within our Agile framework—two-week sprints, daily stand-ups, the usual ceremonies—but we expect you to drive your own work. That means collaborating directly with QA, Product, and stakeholders to clarify requirements, pushing back when timelines don't make sense, and helping teammates when they're stuck. Documentation matters here: we use JIRA and Confluence extensively, and your tickets and design docs should be clear enough that anyone can pick up where you left off. 

What You'll Do

• Design, build, and deploy features across our stack—from legacy Web Forms applications to modern .NET Core microservices running on Kubernetes. 
• Lead migration efforts, breaking down monolithic components into loosely-coupled services while maintaining system reliability. 
• Write and optimize complex SQL queries and stored procedures; work with MongoDB for document storage where appropriate. 
• Build and maintain event-driven integrations using NServiceBus and Azure Service Bus. 
• Collaborate with Product and QA to scope work, estimate effort, and balance competing priorities within sprint commitments. 
• Own your deliverables through the full lifecycle: design, implementation, testing, deployment via Azure Pipelines, and production support. 
• Contribute to architectural decisions and help establish patterns that the broader team can follow. 
• Support fellow developers through code reviews, pair programming, and knowledge sharing—elevating the whole team's capabilities. 
• Maintain clear documentation in Confluence and keep JIRA tickets updated so the team has visibility into progress and blockers. 

What We're Looking For

Technical Skills

• 5+ years working with C# and the .NET ecosystem, with hands-on experience in both .NET Framework and .NET Core. 
• Strong SQL Server skills—you're comfortable writing complex queries, optimizing performance, and working with large, intricate database schemas.
• Experience building and consuming RESTful APIs and working with Entity Framework or similar ORMs.
• Familiarity with message-based architectures; NServiceBus or Azure Service Bus experience
• MongoDB experience

Nice to have

• Exposure to CI/CD pipelines, ideally Azure Pipelines or similar tools.
• Working knowledge of containerization (Docker) and orchestration (Kubernetes) in a cloud environment. 
• Angular experience is a plus if you're interested in occasional front-end work, but this is primarily a backend-focused role.

How You Work 

• You take initiative. When you see a problem, you investigate it. When requirements are ambiguous, you ask the right questions or make reasonable assumptions and move forward. 
• You communicate clearly—whether that's explaining a technical tradeoff to a Product Manager, documenting a design decision, or helping a junior developer understand a concept. 
• You're comfortable with ambiguity and can make progress without having every detail spelled out. 
• You balance speed with quality, knowing when to optimize and when "good enough" actually is. 
• You write documentation that you'd want to read—because you know future-you (or your teammate) will thank you. 

Our Technology 

Our platform runs on Azure Cloud, and we're actively modernizing our architecture. Here's what you'll work with: 

• Backend: .NET Core microservices alongside legacy .NET Framework applications. We've built proprietary libraries on top of the framework for our internal use. Entity Framework for data access. 
• Data: SQL Server (complex schemas, heavy use of stored procedures) and MongoDB for document storage. Azure Data Factory for data orchestration. 
• Messaging: NServiceBus and Azure Service Bus for event-driven communication between services. 
• Infrastructure: Docker containers orchestrated with Kubernetes, deployed through Azure Pipelines. Git repos for version control. 
• Frontend: Angular with Angular Material (though this role is primarily backend-focused), plus legacy .NET Web Forms. 
• Tools: JIRA and Confluence for project management and documentation. GitHub Copilot for AI-assisted development. VS 2022, VS Code, or Rider—your choice. 
• Other: Redis for caching, GraphQL in select services. 

Why This Role

You'll have real influence over how we modernize our platform. This isn't a "maintain the status quo" position—we're actively rearchitecting systems, and you'll help shape those decisions. You'll work with a team that values pragmatism over dogma, where the goal is shipping software that works for our users, not chasing trends for their own sake. 

Who Thrives Here 

• People who take ownership—of their code, their commitments, and the outcomes. 
• Developers who'd rather figure something out than wait to be told what to do. 
• Those who see legacy code as a puzzle to solve, not a burden to complain about. 
• Team players who make everyone around them better, not just themselves. 
• People comfortable with a fast-paced environment where priorities sometimes shift. 

Our team is made up of people who are smart, low ego, and accountable for their results. If you want a role with autonomy, interesting technical challenges, and the chance to shape how a platform evolves, we'd like to hear from you. 

Compensation

We provide a competitive compensation package with a strong pay-for-performance rewards approach. Employees have the opportunity to participate in incentive programs and compensation tied to business and individual performance. The expected base compensation range for this position is: $115,000 to $125,000.

The actual compensation may vary depending on local market conditions, geography, and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

#LI-Hybrid

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

Role Summary

Kensington Tours is seeking a senior commercial leader to transform and professionalize its global sourcing function across Destination Management Companies (DMCs) and other key partners. This role is responsible for driving measurable COGS reduction, elevating vendor performance standards, and building a best-in-class commercial sourcing organization. This is not a traditional procurement role. It is a strategic commercial leadership position with enterprise-level impact on margin, competitiveness, and supplier leverage.

Key Responsibilities

Commercial Leadership

• Drive sustainable COGS reduction while protecting product quality
• Develop and execute global sourcing strategy across Main and Niche DMCs and other key partners
• Establish clear margin discipline and cost transparency

Vendor Strategy & Negotiation

• Identify new vendor partners to support our Product and Market expansion strategies
• Lead high-stakes negotiations with global suppliers
• Redefine legacy partner relationships through disciplined commercial standards

Operational Discipline

• Design and implement vendor scorecards (economics + quality)
• Establish structured business review cadence
• Centralize vendor management and reduce fragmentation

Team Building

• Build and lead a high-performing Procurement team
• Upgrade talent and commercial capability
• Partner cross-functionally with Product, Sales, and Analytics

Qualifications

• 12–15+ years in senior commercial sourcing, buying, or strategic procurement
• Demonstrated track record of measurable margin improvement
• Experience negotiating complex global supplier agreements
• Strong financial and analytical capability
• Experience building or transforming a sourcing function

Preferred:

• Travel, hospitality, retail buying, airline, or related industry experience

Success Metrics

• Measurable improvement in COGS vs baseline
• Implementation of vendor scorecard framework
• Rationalized and tiered DMC base
• Improved hotel rate competitiveness

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

This is a hybrid position, currently requiring two days per week onsite at our office located at 2 Queen St. E in Toronto. Candidates outside of the commutable area or province will be considered for work-from-home.

The Role

TripArc is building an AI-powered vacations booking platform that will put 10,000+ pre-packaged, instantly bookable itineraries in the hands of North American travel advisors.

The work spans both greenfield and existing platforms in equal measure. You'll be building new Angular MFEs, AI agent pipelines, and integrating with MongoDB-backed catalog infrastructure for the Vacations Platform, while extending and integrating with the mature ADX booking platform and the new Product Builder that sits alongside it. We need people who can hold both contexts without losing altitude.

Whichever track you're in, you own your work end-to-end: design through deployment, in close collaboration with Product, QA, and your pod.

How We Build

We expect every developer on this team to use AI coding tools — GitHub Copilot, Claude, Cursor, whatever fits your flow — as a standard part of how you develop. Not as an experiment, and not as a replacement for engineering judgment. We move faster because of these tools, and we ship with confidence because of the quality gates, code review culture, and testing discipline that sit alongside them. If you've figured out how to get real leverage from AI-assisted development without cutting corners on quality, you'll fit right in here.

What You'll Work On

Itinerary Catalog & AI Pipelines: Building the Chorus AI agent system — 8 agents across Generation and QA pipelines — that auto-generates, validates, and enriches itinerary content at scale. Backed by MongoDB, that feed everything downstream.

Advisor-Facing MFEs: Search & Browse, and Itinerary Detail experiences advisors use to find, evaluate, and customize pre-built trips. Includes the NL Search API connecting MongoDB to ADX or direct to Product Builder using MCPs — an open architectural decision spanning LLM query layers, Atlas vector search, and existing API patterns.

Trip & Bundle Workflows: Bundle Manager MFE and Make Bundle Payable microservice within TSP — turning an itinerary into a structured, transactable trip with embedded pricing and commission logic.

Existing ADX Platform: You'll work within and extend the existing ADX platform: a mature .NET system that's the daily workhorse for the advisor network. Extending it, integrating with it, and improving it as you build the new layer on top.

What We're Looking For 

Backend — Senior Developer: You build the services, pipelines, and data layers the platform depends on. Comfortable designing event-driven integrations with Azure Service Bus and NServiceBus. Confident in both SQL Server and MongoDB Atlas. You think carefully about API design and what it means for a service to be called thousands of times a day.

Core skills:

• C# / .NET Core (5+ years)
• SQL Server (complex schemas, query optimization)
• MongoDB Atlas — schema design, aggregation pipelines, Atlas Search
• RESTful API design, Entity Framework
• Azure Service Bus / NServiceBus

Nice: AI pipeline or agent framework experience (LangChain, Semantic Kernel, or similar) is a strong plus

The Tech

Azure Cloud · .NET Core microservices · Angular MFEs · React · Next.js · MongoDB Atlas · SQL Server · NServiceBus · Redis · GraphQL · Azure Service Bus · RabbitMQ · Docker / Kubernetes · Azure Pipelines · Cloudinary · Contentful · Figma · JIRA · Confluence

Why This Role

The ADX Vacations Platform targets significant revenue in the form of gross bookings and this pod is building the core of it. The decisions made now — how the NL Search API works, how the AI agent pipeline scales, how itineraries move from catalog to quote — will define the platform for years. You won't be inheriting someone else's design. You'll be making it.

Compensation

We provide a competitive compensation package with a strong pay-for-performance rewards approach. Employees have the opportunity to participate in incentive programs and compensation tied to business and individual performance. The expected base compensation range for this position is: $115,000 to $125,000.

The actual compensation may vary depending on local market conditions, geography, and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

#LI-Hybrid

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

This is a hybrid position, currently requiring two days per week onsite at our office located at 2 Queen St. E in Toronto. Candidates outside of the commutable area or province will be considered for work-from-home.

The Role

TripArc is building an AI-powered vacations booking platform that will put 10,000+ pre-packaged, instantly bookable itineraries in the hands of North American travel advisors.

The work spans both greenfield and existing platforms in equal measure. You'll be building new Angular MFEs, AI agent pipelines, and integrating with MongoDB-backed catalog infrastructure for the Vacations Platform, while extending and integrating with the mature ADX booking platform and the new Product Builder that sits alongside it. We need people who can hold both contexts without losing altitude.

Whichever track you're in, you own your work end-to-end: design through deployment, in close collaboration with Product, QA, and your pod.

How We Build

We expect every developer on this team to use AI coding tools — GitHub Copilot, Claude, Cursor, whatever fits your flow — as a standard part of how you develop. Not as an experiment, and not as a replacement for engineering judgment. We move faster because of these tools, and we ship with confidence because of the quality gates, code review culture, and testing discipline that sit alongside them. If you've figured out how to get real leverage from AI-assisted development without cutting corners on quality, you'll fit right in here.

What You'll Work On

Itinerary Catalog & AI Pipelines: Building the Chorus AI agent system — 8 agents across Generation and QA pipelines — that auto-generates, validates, and enriches itinerary content at scale. Backed by MongoDB, that feed everything downstream.

Advisor-Facing MFEs: Search & Browse, and Itinerary Detail experiences advisors use to find, evaluate, and customize pre-built trips. Includes the NL Search API connecting MongoDB to ADX or direct to Product Builder using MCPs — an open architectural decision spanning LLM query layers, Atlas vector search, and existing API patterns.

Trip & Bundle Workflows: Bundle Manager MFE and Make Bundle Payable microservice within TSP — turning an itinerary into a structured, transactable trip with embedded pricing and commission logic.

Existing ADX Platform: You'll work within and extend the existing ADX platform: a mature .NET system that's the daily workhorse for the advisor network. Extending it, integrating with it, and improving it as you build the new layer on top.

What We're Looking For 

Frontend — Senior Developer: You build component-driven Angular MFEs that are fast, clean, and advisor-tested. You care how interactions feel, not just whether they function. You understand micro-frontend patterns, can navigate a design system across multiple white-labeled brands, and partner closely with backend developers on API contracts.

Core skills:

• Angular (5+ years), TypeScript, MFE architecture
• RESTful API integration, Angular Material
• AI tooling is a first-class part of how you work — you have a workflow, not a dabbling habit
• You write documentation worth reading and JIRA tickets worth inheriting
• You own your sprint commitments and push back when timelines don't make sense
• You make the people around you better through reviews, pairing, and knowledge sharing

Nice: Working knowledge of .NET APIs and Azure DevOps is a plus

The Tech

Azure Cloud · .NET Core microservices · Angular MFEs · React · Next.js · MongoDB Atlas · SQL Server · NServiceBus · Redis · GraphQL · Azure Service Bus · RabbitMQ · Docker / Kubernetes · Azure Pipelines · Cloudinary · Contentful · Figma · JIRA · Confluence

Why This Role

The ADX Vacations Platform targets significant revenue in the form of gross bookings and this pod is building the core of it. The decisions made now — how the NL Search API works, how the AI agent pipeline scales, how itineraries move from catalog to quote — will define the platform for years. You won't be inheriting someone else's design. You'll be making it.

Compensation

We provide a competitive compensation package with a strong pay-for-performance rewards approach. Employees have the opportunity to participate in incentive programs and compensation tied to business and individual performance. The expected base compensation range for this position is: $115,000 to $125,000.

The actual compensation may vary depending on local market conditions, geography, and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

#LI-Hybrid

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

This is a Work-from-Home opportunity for applicants outside the commutable range of our office located at 2 Queen St. E in Toronto, ON. For local applicants, this is a hybrid position with currently 2-days a week onsite. 

THE ROLE

TripArc's ADX platform is the daily booking tool for thousands of North American travel advisors. While a dedicated team builds the next generation of the platform, this pod makes sure what exists today keeps getting better — faster, more reliable, and more responsive to the people using it. 

This is a full-stack development team with a backend lean. The work is varied by design: one sprint you're untangling a payment flow, creating friction at checkout, the next you're building out 24/7 service upgrade capabilities, the next you're improving how features behave under load. No two months look the same — and that's the point. 

You won't be waiting for detailed specs or step-by-step directions. You'll investigate problems, propose solutions, scope your own work in collaboration with Product and QA, and ship. The platform runs at real volume — your code goes into production, and advisors notice when it's better. 

HOW WE BUILD

We expect every developer on this team to use AI coding tools — GitHub Copilot, Claude, Cursor, whatever fits your flow — as a standard part of how you develop. Not as an experiment, and not as a replacement for engineering judgment. We move faster because of these tools, and we ship with confidence because of the quality gates, code review culture, and testing discipline that sit alongside them. If you've figured out how to get real leverage from AI-assisted development without cutting corners on quality, you'll fit right in here. 

WHAT YOU'LL DO

• Advisor-facing feature enhancements across existing ADX — payment workflows, service configuration, quoting, and booking improvements 
• Backend service work: .NET Core microservices, SQL Server queries and stored procedures, Azure Service Bus integrations 
• Frontend contributions: Angular components and workflows within the existing ADX MFE shell 
• Platform reliability and supportability — fixing what's brittle, documenting what's unclear, improving what slows the team down 
• Cross-platform integrations: working across ADX, TSP, and connected services to deliver features that span the stack 
• Sprint-based delivery with direct input on scope and estimates — you'll help define what's buildable, not just execute what's handed to you 

WHAT YOU'LL NEED

• 5+ years with C# / .NET Core — you've built production microservices and know how to make them operationally sound 
• SQL Server fluency: complex queries, stored procedures, schema navigation in a system built over the years 
• Angular experience — enough to build and modify advisor-facing components confidently 
• RESTful API design and consumption; Entity Framework or similar ORMs 
• Azure Service Bus or equivalent messaging experience
• Comfort working in a mature, high-volume platform where correctness is non-negotiable 
• Use AI development tools — Copilot, Claude, etc. — as standard workflow, not novelty

Additional Assets:

MongoDB, Docker/Kubernetes, Azure Pipelines, NServiceBus

WHO YOU ARE

You're a self-starter who finds satisfaction in clean, well-scoped delivery. You don't need a blank canvas to do great work — you find the interesting problem inside the practical request and solve it properly. You communicate clearly with non-technical stakeholders, keep your documentation honest, and take pride in shipping things that hold up. 

You're collaborative without being dependent. When you're stuck you ask; when a teammate is stuck you help. You treat code reviews as a craft conversation, not a gatekeeping exercise. 

THE TECH 

.NET Core · Angular · Figma · Azure Service Bus · Azure Pipelines · Docker · Redis · GraphQL · Entity Framework · MongoDB · RabbitMQ · JIRA · Confluence 

WHY TRIPARC

The Features pod is what keeps TripArc's advisor network moving while the platform evolves. It's high-ownership, high-visibility work on a system that matters to real people every day. If you'd rather ship ten meaningful improvements a quarter than spend six months on a spec that hasn't launched yet, this team is for you. 

COMPENSATION

We provide a competitive compensation package with a strong pay-for-performance rewards approach. Employees have the opportunity to participate in incentive programs and compensation tied to business and individual performance. The expected base compensation range for this position is: $115,000 to $125,000.

The actual compensation may vary depending on local market conditions, geography, and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

#LI-Remote

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

This is a Work-from-Home opportunity for applicants outside the commutable range of our office located at 2 Queen St. E in Toronto, ON. For local applicants, this is a hybrid position with currently 2 days a week onsite.

THE ROLE

TripArc's ADX platform is the daily booking tool for thousands of North American travel advisors. While a dedicated team builds the next generation of the platform, this pod makes sure what exists today keeps getting better — faster, more reliable, and more responsive to the people using it. 

This is a Senior Front-End Application Developer who combines architectural thinking with a UX designer’s mindset — someone passionate about building elegant, scalable, and high-performance user experiences that empower our travel experts and partners. The work is varied by design: one sprint you're untangling a payment flow, creating friction at checkout, the next you're building out 24/7 service upgrade capabilities, the next you're improving how features behave under load. No two months look the same — and that's the point. 

You won't be waiting for detailed specs or step-by-step directions. You'll investigate problems, propose solutions, scope your own work in collaboration with Product and QA, and ship. The platform runs at real volume — your code goes into production, and advisors notice when it's better. 

HOW WE BUILD

We expect every developer on this team to use AI coding tools — GitHub Copilot, Claude, Cursor, whatever fits your flow — as a standard part of how you develop. Not as an experiment, and not as a replacement for engineering judgment. We move faster because of these tools, and we ship with confidence because of the quality gates, code review culture, and testing discipline that sit alongside them. If you've figured out how to get real leverage from AI-assisted development without cutting corners on quality, you'll fit right in here. 

WHAT YOU'LL WORK ON

• Advisor-facing feature enhancements across existing ADX — payment workflows, service configuration, quoting and booking improvements 
• Design, architect, and build high-quality, scalable front-end applications using Angular, React, and Next.js, integrated with modern APIs. 
• Frontend contributions: Angular components and workflows within the existing ADX MFE shell 
• Bring a strong UX and design systems perspective, collaborating with design partners to translate high-fidelity Figma prototypes (and Figma Make workflows) into performant, accessible, and responsive experiences. 
• Push CSS to its limits — from advanced layout techniques and animations to custom design tokens and theming — creating a best-in-class, maintainable UI foundation. 
• Work closely with architects and product managers to plan, estimate, and deliver high-impact features and platform improvements. 
• Define and enforce front-end best practices, coding standards, and architectural patterns. 
• Evaluate emerging technologies and tools that enhance developer productivity, performance, and design collaboration. 
• Platform reliability and supportability — fixing what's brittle, documenting what's unclear, improving what slows the team down 
• Cross-platform integrations: working across ADX, TSP, and connected services to deliver features that span the stack 
• Sprint-based delivery with direct input on scope and estimates — you'll help define what's buildable, not just execute what's handed to you 

WHAT WE'RE LOOKING FOR

• 5+ years of professional experience developing single-page applications (SPAs) in production environments — you make good architectural decisions without needing guidance 
• SQL Server fluency: complex queries, stored procedures, schema navigation in a system built over the years 
• Deep expertise in Angular, TypeScript, and MFE architecture. 
• Proven fluency in modern CSS (SCSS, CSS variables, responsive design systems, and Material Design 3 / custom design tokens). 
• Proficiency in Figma, from design handoff and prototyping to systemized component creation, and hands-on experience with Figma Make or similar automation tooling. 
• Solid understanding of front-end architecture, state management, and performance optimization in large-scale web applications. 
• Familiarity with version control (Git/GitHub) and modern CI/CD pipelines.
• Comfort working in Agile environments with cross-functional teams (Product, UX, QA, and Backend). 
• Comfort working in a mature, high-volume platform where changes have real downstream effects 
• You use AI development tools — Copilot, Claude, etc. — as standard workflow, not novelty 

Nice to have: React, Next.js, MongoDB, Docker/Kubernetes, Azure Pipelines, NServiceBus, .NET APIs, and Azure DevOps.

HOW YOU WORK

You're a self-starter, problem solver who thinks like a designer and codes like an engineer and finds satisfaction in clean, well-scoped delivery. You don't need a blank canvas to do great work — you find the interesting problem inside the practical request and solve it properly. You communicate clearly with non-technical stakeholders, keep your documentation honest, and take pride in shipping things that hold up. 

You're collaborative without being dependent. When you're stuck, you ask; when a teammate is stuck, you help. You treat code reviews as a craft conversation, not a gatekeeping exercise. 

THE TECH 

.NET Core · Angular · Figma · Azure Service Bus · Azure Pipelines · Docker · Redis · GraphQL · Entity Framework · MongoDB · RabbitMQ · JIRA · Confluence 

WHY THIS ROLE

The Features pod is what keeps TripArc's advisor network moving while the platform evolves. It's high-ownership, high-visibility work on a system that matters to real people every day. If you'd rather ship ten meaningful improvements a quarter than spend six months on a spec that hasn't launched yet, this team is for you. 

COMPENSATION

We provide a competitive compensation package with a strong pay-for-performance rewards approach. Employees have the opportunity to participate in incentive programs and compensation tied to business and individual performance. The expected base compensation range for this position is: $115,000 to $125,000.

The actual compensation may vary depending on local market conditions, geography, and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

#LI-Remote

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

This is a Work-from-Home opportunity for applicants outside the commutable range of our office located at 2 Queen St. E in Toronto, ON. For local applicants, this is a hybrid position with currently 2-days a week onsite. 

THE ROLE

TripArc's ADX platform is the daily booking tool for thousands of North American travel advisors. While a dedicated team builds the next generation of the platform, this pod makes sure what exists today keeps getting better — faster, more reliable, and more responsive to the people using it. 

This is a full-stack development team with a backend lean. The work is varied by design: one sprint you're untangling a payment flow, creating friction at checkout, the next you're building out 24/7 service upgrade capabilities, the next you're improving how features behave under load. No two months look the same — and that's the point. 

You won't be waiting for detailed specs or step-by-step directions. You'll investigate problems, propose solutions, scope your own work in collaboration with Product and QA, and ship. The platform runs at real volume — your code goes into production, and advisors notice when it's better. 

HOW WE BUILD

We expect every developer on this team to use AI coding tools — GitHub Copilot, Claude, Cursor, whatever fits your flow — as a standard part of how you develop. Not as an experiment, and not as a replacement for engineering judgment. We move faster because of these tools, and we ship with confidence because of the quality gates, code review culture, and testing discipline that sit alongside them. If you've figured out how to get real leverage from AI-assisted development without cutting corners on quality, you'll fit right in here. 

WHAT YOU'LL DO

• Advisor-facing feature enhancements across existing ADX — payment workflows, service configuration, quoting and booking improvements 
• Backend service work: .NET Core microservices, SQL Server queries and stored procedures, Azure Service Bus integrations 
• Frontend contributions: Angular components and workflows within the existing ADX MFE shell 
• Platform reliability and supportability — fixing what's brittle, documenting what's unclear, improving what slows the team down 
• Cross-platform integrations: working across ADX, TSP, and connected services to deliver features that span the stack 
• Sprint-based delivery with direct input on scope and estimates — you'll help define what's buildable, not just execute what's handed to you 

WHAT YOU'LL NEED FOR A BACK-END DEVELOPER

• 5+ years with C# / .NET Core — you've built production microservices and know how to make them operationally sound 
• SQL Server fluency: complex queries, stored procedures, schema navigation in a system built over the years 
• RESTful API design and consumption; Entity Framework or similar ORMs 
• Azure Service Bus or equivalent messaging experience
• Comfort working in a mature, high-volume platform where correctness is non-negotiable 
• Use AI development tools — Copilot, Claude, etc. — as standard workflow, not novelty

Additional Assets:

MongoDB, Docker/Kubernetes, Azure Pipelines, NServiceBus 

WHO YOU ARE

You're a self-starter who finds satisfaction in clean, well-scoped delivery. You don't need a blank canvas to do great work — you find the interesting problem inside the practical request and solve it properly. You communicate clearly with non-technical stakeholders, keep your documentation honest, and take pride in shipping things that hold up. 

You're collaborative without being dependent. When you're stuck you ask; when a teammate is stuck you help. You treat code reviews as a craft conversation, not a gatekeeping exercise. 

THE TECH 

.NET Core · Angular · Figma · Azure Service Bus · Azure Pipelines · Docker · Redis · GraphQL · Entity Framework · MongoDB · RabbitMQ · JIRA · Confluence 

WHY TRIPARC

The Features pod is what keeps TripArc's advisor network moving while the platform evolves. It's high-ownership, high-visibility work on a system that matters to real people every day. If you'd rather ship ten meaningful improvements a quarter than spend six months on a spec that hasn't launched yet, this team is for you. 

COMPENSATION

We provide a competitive compensation package with a strong pay-for-performance rewards approach. Employees have the opportunity to participate in incentive programs and compensation tied to business and individual performance. The expected base compensation range for this position is: $115,000 to $125,000.

The actual compensation may vary depending on local market conditions, geography, and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

#LI-Remote

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

We provide a competitive compensation package with a strong pay for performance rewards approach. Employees have the opportunity to participate in incentive programs and compensation tied to business and individual performance. The expected base compensation for this position is $50,000.

The actual compensation may vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

#LI-Hybrid

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

THE ROLE
TripArc builds and operates the technology platform that powers travel agencies and advisor networks across North America. The platform is complex, the pace is real, and quality assurance sits at the heart of everything that ships. This is not a maintenance role — it’s a leadership position at the center of an organization that is actively transforming, with the scope and visibility to match.

The QA Manager leads this function: owning day-to-day QA operations across multiple product pods, managing a distributed team, and keeping release quality high while the platform underneath is actively evolving. This is a hands-on leadership role — you will be in the work, not above it, collaborating directly with Development, DevOps, Product, and Delivery.

The ideal candidate brings deep QA leadership experience, strong technical instincts, and the professional maturity to operate effectively across a complex, multi-pod organization — including the ability to coach a team on AI-assisted quality workflows and what effective testing looks like when AI is generating the product being tested.

WHAT WE DO
TripArc’s development teams use AI coding tools — Claude, GitHub Copilot, and similar — as a standard part of their workflow. Familiarity with Claude is expected. We expect our QA Manager to actively champion AI-assisted quality practices: understanding how these tools change velocity and risk profiles, designing quality gates accordingly, and coaching the team on sustainable AI-native testing approaches. Candidates who have built or evolved QA practices for AI-assisted engineering teams will stand out.

WHAT YOU'LL DO

• Release Management & Reporting
  –    Own QA readiness end-to-end across all active pods — scope validation, effort estimation, risk identification, environment readiness, and sign-off
  –    Track testing progress, defect trends, and quality risks; translate signals into clear, actionable status updates for both teams and leadership
  –    Manage release plans in collaboration with the Release Manager and Product Owners, and maintain accurate risk and decision trackers
• Cross-Functional Collaboration & Delivery
  –    Coordinate across QA Analysts, Developers, Product Managers, DevOps, and Delivery through Agile ceremonies, 1:1s, and cross-team syncs — aligning priorities, surfacing risks, and removing blockers
  –    Review sprint and release boards across pods for ticket quality, acceptance criteria completeness, and QA coverage; lead conflict resolution and production issue investigations when they arise
  –    Use JIRA and Git data to identify patterns, flag systemic quality gaps, and drive structural improvements across pods
• People Management
  –    Manage workload, hiring, onboarding, and performance across a geographically distributed QA team including contractors sourced through external staffing vendors
  –    Support QA Leads and Senior QA Analysts in coaching and developing junior team members; set team priorities and provide clear direction during high-pressure periods
• Automation, Tooling & Continuous Improvement
  –    Oversee Automation QA Engineers across pods — reviewing coverage, removing blockers, and contributing to framework decisions (Playwright strongly preferred) and CI/CD integration
  –    Bring sufficient automation depth to evaluate the work of automation engineers, challenge coverage decisions, and contribute credibly to framework and tooling discussions
  –    Lead adoption of AI-assisted QA practices and own tooling evaluation, vendor assessment, and continuous improvement initiatives across the QA function
  –    Define what effective QA looks like when AI-generated content and non-deterministic outputs are part of what’s being tested
• Operational Availability
  –    Manage urgent and unplanned requests under pressure; this role requires flexibility to support occasional late-evening deployments as part of the platform’s release cadence

WHO YOU ARE

• 5+ years in software QA, with at least 3 years managing teams of 10 or more — including distributed or offshore resources
• Hands-on experience with Playwright and TypeScript, sufficient to lead and evaluate the work of automation engineers, make credible framework decisions, and contribute meaningfully to CI/CD integration
• Working knowledge of SQL, API testing tools (Postman, Swagger), browser DevTools, and CI/CD pipelines - enough to support production incident investigation, evaluate team output, and contribute credibly to technical discussions
• Strong Agile delivery fluency (Scrum and Kanban), release management ownership, and a track record of reducing defect escape rates
• Excellent cross-functional communication — able to translate technical quality signals into business language and coach upward as well as downward
• Background in travel technology, complex platform ecosystems, or multi-pod delivery environments is strongly preferred

Additional Assets:

• Experience evaluating and adopting AI-powered testing capabilities — and opinions about how to use them well
• Experience with staff augmentation vendors and contractor relationship management

TOOLS & ENVIRONMENT
JIRA · Xray · Playwright · Selenium · Postman · Swagger · SQL · CI/CD pipelines · Claude · GitHub Copilot

WHY TRIPARC
TripArc’s platform is in a period of genuine transformation — new pods, new products, and AI-generated content being introduced at scale. The QA Manager who joins now will help define what quality means in that context, not inherit a playbook that already exists. For a QA leader who wants real influence over standards, tooling, and team culture — and who is energised by complexity rather than deterred by it — this is a consequential role at the right moment.

We provide a competitive compensation package with a strong pay for performance rewards approach. Employees have the opportunity to participate in incentive programs and compensation tied to business and individual performance. The expected compensation range for this role is $110,000 to $130,000.

The actual compensation may vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

#LI-Hybrid

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.