THE ROLE

Head of Merchandising, CPG Canada

We are seeking a Head of Merchandising, CPG Canada to join our growing team. This role is responsible for delighting Quince’s growing customer base by launching and expanding the CPG product assortment (Health & Wellness, Beauty, Fragrance, Food & Beverage) on Quince Canada.  At Quince, we believe that everyone deserves access to high quality products at radically affordable prices.  We believe the marketplace for consumer products is inundated with too many options, and customers find product quality difficult to determine and yet frequently pay more for a variety of things that can be delivered at much lower prices.  Our goal is to find the best products in the marketplace and connect the makers of these goods directly to the customers who want them. 

Quince has proven the consumer value proposition and has built a loyal, repeat consumer base.  We want to build on that value proposition and continue to scale in both existing and new product categories. This merchant leading CPG will be responsible for managing the assortment, revenue and margins, and overall growth trajectory of that product category. Quince's growth and success are directly tied to the performance and success of this role. The person in this role will be an innovator at heart leveraging the attributes below to build and run our emerging categories strategy.

Responsibilities

• Own all end-to-end merchandising for CPG in Canada, including category strategy, assortment, launches, and performance
• Category-expert, sets long-term localized strategy with support; may build local department from the ground up, leveraging larger catalogue, with oversight
• Determine, own, and execute all regulatory requirements required to bring products to market in Canada
• Partner with Marketing to develop and lead the go-to-market strategy and execution for CPG departments in Canada
• Partner with Supply Chain and Sourcing to maximize margin for the category in Canada 
• Analyze data to drive decision-making, including sales velocity, margin, return rate, etc.
• Collaborate with key regional cross-functional partners, particularly Supply Chain, Planning, and Marketing, to ensure we are launching products that meet our local requirements, are maintaining in-stock position, and are driving traffic to key products
• Leverage data for ratings, reviews, and return rates, participate and spearhead quality improvements for any products in the assortment with improvement opportunities
• Assist in onboarding additional best-in-class vendors to the Quince model to expand sourcebase where relevant locally and required 
• Continuously identify whitespace in the assortment and contribute to broader Quince product roadmap based on new information and learnings 
• Build site merchandising strategy, including PDP improvements roadmap and top nav and filter optimizations

Qualifications

Required:

• The role is based in Toronto, with 4 days per week (Monday-Thursday) in office requirement.
• 8-10 years of experience in CPG categories, consumables preferred (Food & Beverage, Health & Wellness), with demonstrated ownership of category performance 
• E-commerce experience and/or DTC experience preferred
• Proven track record of progressing within an organization and demonstrating continuous growth in roles and responsibilities
• Product-obsessed with experience in leveraging data tools and external sources
• Highly organized, detail-oriented, and execution-focused, with a demonstrated ability for building scalable processes and driving cross-functional alignment
• Continuous learner and highly curious; always open to considering new perspectives; proactive when changing course and facing added challenges
• Excellent written and verbal communication, presentation, and interpersonal skills
• Motivated by working in a fast-paced collaborative environment, where flexibility to stretch into or out of functional comfort zones is crucial for team success

Preferred: 

• Bachelor’s Degree, preferred

THE ROLE

Enterprise Account Executive 

Toronto, Canada

We are seeking an Account Executive to join our growing team. As an Account Executive at Quince, you will be responsible for developing, managing, and growing a portfolio of enterprise merchandise clients across industries including Finance, Legal, Sports, Media, and Entertainment. This role requires a proactive and strategic approach to business development, relationship management, and ability to operate in a fast-paced dynamic start up environment. Commission is uncapped, and top performers are rewarded accordingly. The ideal candidate will have a deep understanding of Quince's product offerings and be able to represent the brand and drive meaningful sales growth across a variety of customers and industries.

This role reports to the Head of Sales and is a part of Quince B2B, an eight-figure business within Quince growing 6x year over year. You will join a team of Account Executives who have been in the seat for 1-2 years and are organized by region. You will be supported by the Head of B2B Marketing, a Revenue Operations Manager, a team of Project Managers, and the B2B teams inventory planner, as well as the Director of B2B Operations.

Responsibilities

• Develop, manage, and grow your own book of business. 
• Promote Quince to prospective and existing enterprise clients through a variety of outreach opportunities.
• Leverage existing relationships with companies and distributors to drive large volume sales and manage both existing and new project opportunities.
• Effectively represent Quince through outstanding product knowledge and outstanding service. 
• Proactively seek opportunities for creative expansion within the segment. 
• Maintain/track your business pipeline in HubSpot and Sales Navigator. 

Qualifications

Required:

• 3+ years of Corporate or B2B sales experience with enterprise-level business.
• Proven track record of generating a book of business & driving sales growth. 
• Proven track record of successfully identifying, developing, negotiating, and closing opportunities at Enterprise level.
• Proven track record of successfully positioning and selling solutions to new and existing customers and market segments.
• Proficiency in CRM tools such as LinkedIn Sales Navigator.
• Outside-of-the-box thinker who is motivated by results. 
• Entrepreneurial attitude and an ability to work independently and competitively in a fast-paced, startup environment.
• Excellent proactive, solution oriented, problem-solving skills and flexibility. 
• Strong verbal and written communication with demonstrated ability to communicate effectively. 
• Proficiency in Microsoft Office, to include PowerPoint, Outlook, and Excel.

Preferred: 

• Experience in corporate gifting sales such as ASI, PPAI preferred. 
• Knowledge of print, promotional, and apparel industries.

THE ROLE

Retention Marketing Manager (Canada)

We are seeking a Retention Marketing Manager (Canada) to join our growing team. 

We’re looking for a strategic, data-driven Retention Marketing Manager to drive activation, repeat purchase, and long-term customer value in the Canadian market. In this role, you’ll blend creative ideation with rigorous testing to develop world-class lifecycle programs across email, SMS, push, and in-app messaging. You’ll have a deep understanding of what motivates consumer behavior and how to leverage data to build personalized, high-impact campaigns.

You’ll be joining a team that values speed, candor, and innovation—and where accountability is shared across all levels. If you're energized by solving ambiguous problems, thrive in fast-paced environments, and hold yourself to high standards, this is your opportunity to make a meaningful impact.

Responsibilities

• Own and execute the Canadian retention strategy (email/SMS/push/in-app) to drive conversion, repeat purchases, and customer lifetime value.
• Build and manage a retention marketing calendar, optimizing promotions and content to encourage cross-sell, reactivation, and engagement.
• Design and test a best-in-class welcome series to significantly improve lead-to-purchase activation rates.
• Run A/B and multivariate tests across lifecycle touchpoints to optimize click-through rate (CTR), revenue per visit, and engagement.
• Develop segmentation strategies based on customer behavior, user cohorts, demographics, lifecycle stage, and product preferences.
• Partner with data science and engineering to identify key drivers of high-value customers and operationalize personalization strategies.
• Collaborate with creative and brand teams to develop localized content and templates tailored to the Canadian consumer journey.
• Launch and scale app marketing initiatives (push/in-app) for new and existing Canadian customers.

Qualifications

Required:

• 5+ years of experience in retention/lifecycle marketing, including triggered, promotional, and transactional campaigns.
• Deep experience with Iterable or comparable ESP required (Braze, Klaviyo, SFMC, etc.)
• Strong understanding of email design best practices, HTML, and copywriting for performance.
• Proficiency in setting up and analyzing statistically sound A/B tests.
• Exceptional attention to detail and ability to identify and act on insights from large datasets.
• Proven ability to manage cross-functional collaboration and prioritize multiple initiatives.
• Experience with SMS marketing, preferably in a high-growth DTC or ecommerce environment.
• Knowledge of Canadian privacy laws (CASL, etc.) and compliance best practices.
• Knowledge of Advanced HTML.
• In office four days a week Monday through Thursday

Preferred

• Bonus: Experience in fashion or home goods ecommerce, fluency in French,).
• Has used Lookr.

THE ROLE

Senior Merchandising Manager, Accessories & Footwear (Canada) 

We are seeking a Senior Merchandising Manager, Accessories & Footwear (Canada) to join our growing team. This role owns the end-to-end merchandising strategy for Handbags, Footwear, and Accessories, with full accountability for assortment, launches, revenue, margins, and long-term category growth. In this role, you will play a critical part in scaling Quince’s value proposition in Canada by building a compelling, high-quality assortment that delights customers while delivering strong business results.

Responsibilities

• Own all end-to-end merchandising for Handbags and Footwear in Canada, including category strategy, assortment, launches, and performance.
• Category-expert, sets long-term strategy with support; may build department from the ground up, with oversight.
• Partner with Marketing to develop and lead the go-to-market strategy and execution for Handbags, Footwear, and Accessories in Canada 
• Partner with Supply Chain and Sourcing to maximize margin for category in Canada 
• Analyze data to drive decision-making, including sales velocity, margin, return rate, etc.
• Collaborate with key cross-functional partners, particularly Design, Creative, Planning, and Marketing, to ensure we are development products that meet our brand/style requirements, we are maintaining in-stock position, and are driving traffic to key products
• Leveraging data for ratings, reviews, and return rates, participate and spearhead quality improvements for any products in assortment with improvement opportunities
• Assist in onboarding additional best-in-class vendors to the Quince model to expand sourcebase
• Continuously identify whitespace in the assortment and refine product roadmap based on new information and learnings 
• Build site merchandising strategy, including PDP improvements roadmap and top nav and filter optimizations

Qualifications

Required: 

• Role is based in Toronto, with 4 days per week (Monday-Thursday) in office requirement.
• 8-10 years of retail merchandising experience in Handbags and Footwear categories, with demonstrated ownership of category performance. 
• E-commerce experience and/or DTC experience preferred
• Proven track record of progressing within an organization and demonstrating continuous growth in roles and responsibilities
• Product obsessed with experience in leveraging data tools and external sources
• Critical eye to anticipate customer needs (both the “science” and “art” of retail merchandising)
• Highly organized, detail-oriented, and execution-focused, with a demonstrated ability for building scalable processes and driving cross-functional alignment
• Continuous learner and highly curious; always open to considering new perspectives; proactive when changing course and facing added challenges
• Excellent written and verbal communication, presentation, and interpersonal skills
• Motivated by working in a fast-paced collaborative environment, where flexibility to stretch into or out of functional comfort zones is crucial for team success
• Bachelor’s Degree, preferred

Pay Range: $130,000 - $140,000

THE ROLE

Senior Manager Growth Marketing, Paid Social

We are seeking a Senior Manager Growth Marketing, Paid Social to join our growing team. The ideal candidate is a self-starter, problem-solver and successful in combining technology and data into best-in-class outcomes.  The candidate is energized by solving complex business problems and consistently effective in making high-judgement decisions at rapid pace amidst the frequent ambiguity that comes with charting a course of action with no precedent.  Moreover, the ideal candidate is energized by an environment where strategy, innovation and decision-making are intentionally distributed, where candor, speed and data are highly valued and colleagues at all levels hold each other to unusually high standards on behalf of Quince customers. 

As Senior Manager, Growth Marketing - you will build the performance marketing for Canada from 0 to 1. This role will play a major part in accelerating Quince’s growth in Canada.

Responsibilities

• Own and execute the full performance marketing strategy primarily across paid social channels—including Meta DPA, non-DPA, AppLovin, Tik Tok and more across categories.
• Drive both new customer acquisition and retargeting efforts across web and app, ensuring strong funnel performance and achieving ROAS efficiency targets.
• Manage channels end-to-end, from strategic campaign planning and audience segmentation to A/B testing, optimization, and achieving ROAS and efficiency targets.
• Continuously experiment and optimize campaigns by testing new products, creatives, formats, and landing pages. Build a strong feedback loop with cross-functional partners to refine ad strategies and support supply chain planning.
• Partner with the creative strategy team (creative strategists, video editors, graphic designers) to concept, develop, and launch high-performing ad assets tailored to platform best practices.
• Work with ad tech and marketing operations teams to automate reporting, improve data visibility, and streamline campaign management, optimization workflows, incrementality testing, attribution, and A/B testing processes.

Qualifications

Required:

• Role is based in Toronto, with 4 days per week (Monday-Thursday) in office requirement.
• 6+ years of hands-on experience managing Meta, programs at scale, with direct ownership of large marketing budgets. Expert-level proficiency in Meta Ads Manager.
• Deep understanding of Meta’s best practices including campaign structure, creative optimization.
• Experience driving performance across both web and app. 
• Highly analytical mindset, with the ability to interpret data, identify trends, and leverage insights to inform decisions and optimize performance.
• Proactive self-starter who thrives in fast-paced, results-driven environments.
• Test-and-learn mentality, embracing experimentation to unlock growth and scale successful strategies.
• Strong proficiency in Google Sheets, including advanced formulas and experience working with Sigma, Lookr etc.

Preferred: 

• AppLovin and Tik Tok experience preferred.

THE ROLE

Senior Manager, Growth Marketing, Paid Search

We are seeking a Senior Manager Growth Marketing for Paid Search to join our growing team. The ideal candidate is a self-starter, problem-solver and successful in combining technology and data into best-in-class outcomes.  The candidate is energized by solving complex business problems and consistently effective in making high-judgement decisions at rapid pace amidst the frequent ambiguity that comes with charting a course of action with no precedent.  Moreover, the ideal candidate is energized by an environment where strategy, innovation and decision-making are intentionally distributed, where candor, speed and data are highly valued and colleagues at all levels hold each other to unusually high standards on behalf of Quince customers. 

As Senior Manager, Growth Marketing, Paid Search you will build the performance marketing for Canada from 0 to 1. This role will play a major part in accelerating Quince’s growth in Canada.

Responsibilities

• Own and execute the full performance marketing strategy across paid search - including Google Shopping, Google Search, UAC, ASA, YouTube and Bing.
• Drive both new customer acquisition and retargeting efforts across web and app.
• Manage channels end-to-end, from strategic campaign planning, bidding strategy, keyword optimization, A/B testing, and achieving ROAS efficiency targets.
• Continuously experiment and optimize campaigns by testing new products, formats, and landing pages. 
• Build a strong feedback loop with cross-functional partners to refine strategies and support supply chain planning.
• Partner with the creative strategy team (creative strategists, video editors, graphic designers) to concept, develop, and launch high-performing ad assets tailored to platform best practices.
• Work with ad tech and marketing operations teams to automate reporting, improve data visibility, and streamline campaign management, optimization workflows, incrementality testing, attribution, and A/B testing processes.

Qualifications

Required: 

• Role is based in Toronto, with 4 days per week (Monday-Thursday) in office requirement
• 8+ years of managing Paid Search programs with large budgets with a focus on Google Text Ads, Google Shopping, Google Search, ASA,UAC and Youtube. 
• Expertise in Google Adwords, Google Ads editor along with experience in Bing Ads
• In-depth understanding of Paid Search campaign management and optimization best practices
• Strong analytical skills and ability to leverage data to drive decision-making.
• Be a proactive self-starter who enjoys a fast-paced, results-oriented work environment
• Have strong program management and organizational skills, being able to manage multiple projects, deadline and priorities with ease
• Test, Learn and Scale mindset
• Strong proficiency in Google sheets, Lookr, Sigma and more
• Experience with Google Ads scripts

THE ROLE

Senior Site Merchandiser

We are seeking a Senior Site Merchandiser to join our growing team. The Senior Site Merchandiser will play a critical role in executing and optimizing our regional on-site customer journey, ensuring that content and local merchandising strategies align with brand goals and drive customer engagement and conversion. This role is responsible for managing day-to-day content updates, homepage refreshes, and collection landing page (CLP) curation through our CMS platform (Contentful) across 6 environments - web, mobile and app in both French and English. 

Success in this role means delivering an inspiring and seamless customer experience, interpreting site performance metrics to inform changes, and maximizing the effectiveness of our site merchandising strategies. The ideal candidate is a detail-oriented and data-driven executor with a passion for digital retail, an understanding of site functionalities, and a keen eye for both creative and analytical problem-solving.

The person in this role will bring the following attributes to the team:

• Experience in eCommerce and digital merchandising
• Strong familiarity with CMS tools, especially Contentful
• Data-driven mindset with the ability to draw actionable insights from site analytics
• Organized self-starter with a proactive approach to identifying site improvements
• Deep understanding of user experience and digital best practices
• Effective communicator and collaborative team player
• Highly detail-oriented with strong executional follow-through

Responsibilities

• Own and manage day-to-day homepage updates, ensuring content is timely, accurate, and brand-aligned
• Curate and maintain Collection Landing Pages (CLPs) to support seasonal campaigns, regional product launches, and regional marketing strategies
• Leverage CMS tools (primarily Contentful) to publish, edit, and optimize on-site content
• Partner with cross-functional teams (creative, marketing, merchandising, and analytics) to align site content with campaign objectives and product priorities
• Monitor and analyze site metrics (traffic, CTR, bounce rate, conversion, etc.) to identify areas of opportunity and drive continuous improvements
• Support new product launches, brand campaigns, and promotional moments through thoughtful site merchandising
• Troubleshoot content issues and conduct regular QA to ensure an optimal site experience that is also on-brand 
• Stay informed on digital merchandising trends, UX/UI best practices, and industry benchmarks

Qualifications

Required: 

• Role is based in Toronto, with 4 days per week (Monday-Thursday) in office requirement
• 5 - 8 years of experience in site merchandising, eCommerce, or digital content management
• Hands-on experience using a CMS - Contentful experience strongly preferred
• Familiarity with site performance tools such as Google Analytics, ContentSquare, or similar platforms
• Demonstrated ability to interpret data and use insights to guide merchandising decisions
• Exceptional attention to detail, organization, and time management
• Strong written and verbal communication skills
• Comfortable working cross-functionally in a fast-paced, agile environment