About Us

Qualio is a unified quality and compliance management platform that helps regulated organizations get products to market faster with reduced risk. Trusted by biopharma, medtech, and diagnostics companies worldwide, Qualio eliminates fragmented systems that create audit delays and compliance blind spots. Our platform enables audit readiness in weeks through multi-standard automated gap analysis and evidence reuse across ISO and FDA requirements. Qualio is ISO 27001, ISO 9001, and ISO 27701 certified, reflecting our commitment to security, quality, and privacy.

The Qualio team is all-remote, and currently distributed across North America, Europe and Australia.

What’s the opportunity?

We are building a world-class go-to-market organization, and the BDR role is central to that. You will generate and qualify pipeline for our Account Executive team, directly contributing to revenue growth. Success here accelerates a sales career quickly.

We are looking for someone who brings hustle and curiosity in equal measure. Someone who takes accountability for outcomes, not just activity. Someone who knows how to use the tools available, including AI, to work smarter and outperform.

You are a self-motivated teammate with high social intelligence and a natural inclination for selling. You are very driven and can show evidence that you thrive in a competitive, merit-based environment.

What will I be doing?

• Own your pipeline number. You are accountable for qualified opportunities created, not just dials made.
• Manage a multi-channel outreach process  across calls, email, LinkedIn, and video. Volume matters, but conversion matters more.
• Use AI tools to research accounts, personalize outreach at scale, and find better angles faster. This is a real expectation, not a nice-to-have.
• Qualify rigorously. A well-qualified opportunity is worth more than three that waste an AE's time.
• Collaborate actively with Account Executives, Customer Success, and Marketing. Share what you are hearing in the market. Flag patterns. Contribute to what the team learns collectively.
• Attend team meetings, training, and call reviews with genuine engagement. The best BDRs are students of the craft.
• You’re self-disciplined, accountable, and reliable.
• Bring your ideas. If you see a better approach, say so.

What skills do I need?

• 1+ years of BDR or sales development experience
• Track record of hitting targets, not just working hard
• Experience in SaaS or a technical industry preferred
• Strong written and verbal communication. You write well and adapt your message to the audience.
• Experience using  AI productivity tools and genuinely curious about how to use them better
• Organized, disciplined, and reliable. You follow through.
• Collaborative by nature. You share credit, ask for help, and make the team better.
• Able to operate with minimal direction in a fast-moving environment

Benefits 

In addition to playing an important role in building Qualio, you'll receive:

• Competitive salary
• Flexible holidays
• Unlimited Time Off
• Professional development stipend
• Working space allowance / home office budget
• Opportunity to make a difference through helping life-saving products to get to market

A note to candidates:

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are committed to building a diverse and inclusive company and we are most interested in finding the BEST candidate for the job. That candidate may be one who comes from a less traditional background, and that’s okay. We would strongly encourage you to apply, even if you don't believe you meet every one of the qualifications described.

About Us

Qualio is a unified quality and compliance management platform that helps regulated organizations get products to market faster with reduced risk. Trusted by biopharma, medtech, and diagnostics companies worldwide, Qualio eliminates fragmented systems that create audit delays and compliance blind spots. Our platform enables audit readiness in weeks through multi-standard automated gap analysis and evidence reuse across ISO and FDA requirements. Qualio is ISO 27001, ISO 9001, and ISO 27701 certified, reflecting our commitment to security, quality, and privacy.

The Qualio team is all-remote, and currently distributed across North America, Europe and Australia.

What’s the opportunity?

Qualio is seeking a Manager, Customer Success to lead and develop a high-performing team of Customer Success Managers. This role drives customer retention and expansion within an assigned portfolio while delivering exceptional customer experiences and contributing to company growth.

What will I be doing?

• Lead, coach, and hold a team of Customer Success Managers accountable to performance expectations
• Drive customer retention by monitoring churn signals and implementing proactive engagement strategies
• Execute expansion strategies in partnership with go-to-market teams to contribute to NRR targets
• Build and optimize repeatable CSM playbooks based on customer journey and segment data
• Analyze customer data to identify success patterns and improve team engagement approaches
• Lead with an AI-first mindset, not just adopting AI yourself, but creating the conditions for your CSMs to experiment and embed AI into how they manage their books of business, from churn monitoring to customer prep and playbook iteration.
• Represent the voice of the customer by collaborating cross-functionally with Sales, Product, and Support
• Provide executive-level escalation support to protect and strengthen key customer relationships

What skills do I need?

• 6+ years experience in SaaS Customer Success Management
• 4+ years of management experience leading Customer Success teams
• Proven track record driving GRR and NRR outcomes across a customer portfolio
• Experience implementing customer engagement models and CSM playbooks that deliver results
• Ability to use data to track performance, identify trends, and make continuous improvements
• Strong cross-functional collaboration skills — comfortable working with Sales, Product, and Leadership
• Adaptable and effective in a fast-paced, remote-first environment

Benefits

• Competitive salary
• Matching 401k
• Medical, Dental, and Vision Benefits
• Dependent & Health FSA, Short/Long Term Disability, Basic & Voluntary Life Insurance
• Unlimited PTO policy
• Company allowance for home office supplies
• 12 weeks paid parental leave
• Opportunity to make a difference through helping life-saving products get to market

A note to candidates:

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are committed to building a diverse and inclusive company and we are most interested in finding the BEST candidate for the job. That candidate may be one who comes from a less traditional background, and that’s okay. We would strongly encourage you to apply, even if you don’t believe you meet every one of the qualifications described.

About Us

Qualio is a unified quality and compliance management platform that helps regulated organizations get products to market faster with reduced risk. Trusted by biopharma, medtech, and diagnostics companies worldwide, Qualio eliminates fragmented systems that create audit delays and compliance blind spots. Our platform enables audit readiness in weeks through multi-standard automated gap analysis and evidence reuse across ISO and FDA requirements. Qualio is ISO 27001, ISO 9001, and ISO 27701 certified, reflecting our commitment to security, quality, and privacy.

The Qualio team is all-remote, and currently distributed across North America, Europe and Australia.

What's the opportunity?

Pipeline generation is at the heart of Qualio’s growth strategy. We are shifting to a full-funnel, AI-native demand engine that supports three distinct motions: net new platform, expansion into the installed base, and servicing the next generation of pharma, biotech and medical device companies

The Director of Demand Generation owns that engine. You design the programs, run the channels, and drive the pipeline coverage that the revenue org depends on. You work in close partnership with the BDR team, RevOps, Product Marketing, and Sales to make sure every motion is coordinated and every budget dollar is traceable to pipeline impact.

This is not a role for someone who runs campaigns. It is a role for someone who builds systems, thinks in funnels, experiments relentlessly, and treats AI as infrastructure, not a feature.

What will I be doing?

• Manage a team to build and run a full-funnel demand engine with AI at its core. Design programs that cover all three sales motions: net new platform, installed base expansion, and enterprise. Every workflow you build starts with the question of where AI can remove friction, increase throughput, or surface signal earlier. You do not add AI on top of existing processes. You redesign the process with AI as a foundational input, and you document the before and after so others can follow.
• Partner with the BDR team to drive outbound pipeline quality. You provide ICP-fit targeting, campaign context, intent signals, and qualification intelligence that makes their outreach sharper. You work with the BDR team on scoring logic, sequence strategy, and the feedback loop between outbound activity and pipeline outcomes. When outbound is not working, you figure out why together.
• Run structured experiments and build a learning culture. You treat every channel as a hypothesis. You set up tests with clear success criteria, document outcomes whether they work or not, and make it easy for the rest of the team to learn from what you build. You are comfortable killing programs that do not perform.
• Own channel strategy and budget allocation. You have managed paid, organic, outbound, content syndication, and events channels simultaneously. You make investment decisions from contribution data. You use signal-based outbound tools such as Clay and intent data platforms, not broadcast sequences.
• Build and maintain attribution infrastructure. Work with RevOps to keep pipeline attribution clean and trusted. CAC payback and channel contribution are metrics you can speak to in any conversation, not just reporting cycles. The GTM team should have real-time pipeline visibility every week, and you are accountable for that data being accurate and acted on.
• Model AI adoption for the broader team. You do not just use AI yourself. You build workflows that others can follow, document what works, and actively help the demand gen function and BDR team raise their own AI fluency. You bring the same experimental energy to AI adoption that you bring to pipeline programs.

What skills do I need?

• Pipeline ownership track record. You have been accountable for a pipeline number, not a lead number. You can talk about coverage ratios, conversion rates by stage, what drove pipeline in each period, and what you changed when it was not working. You have managed multiple channels simultaneously and made budget decisions from contribution data, not intuition.
• AI-first operating mindset. You think about demand generation in terms of systems and workflows and treat AI as a design constraint, not an add-on. You have used AI tooling to materially change how campaigns are built, how leads are scored, how sequences are personalized, or how performance is reported. You can name specific tools, describe specific changes, and quantify the impact. You are not catching up on AI. You are running experiments with it now.
• B2B SaaS background with life sciences advantage. You have a minimum of 3 to 5 years of demand generation experience in B2B SaaS and understand how recurring revenue models, complex buying cycles, and multi-stakeholder deals shape how demand programs are built and measured. You know the difference between a practitioner buyer and an executive buyer. Direct experience in life sciences, compliance, or regulatory tech is a meaningful advantage. If you do not have it, you demonstrate you ramp fast in technical or compliance-driven markets.
• Team building track record. You have recruited, built, and managed a demand generation team before and know what good looks like at each level.
• Deep fluency with modern demand gen tooling. You are comfortable with Clay, HubSpot, intent data platforms, and sales engagement tools. You understand how enrichment workflows, ICP scoring, and signal-based outreach work in practice. You can assess a MarTech stack, identify the gaps, and prioritize what to build versus what to buy.
• Experimentation discipline. You run tests with clear hypotheses and clean measurement. You are not attached to any one channel or tactic. You have killed programs that others believed in because the data said they were not working. You document learnings as a default, not an afterthought.
• Funnel analytics fluency. You track input metrics and output metrics. You can identify a funnel problem before sales raises it. You build dashboards that the team actually uses. You speak to the GTM team in terms of pipeline by stage and coverage ratio, not MQL counts.
• Cross-functional credibility. You earn trust with sales, RevOps, CS, and BDR teams by showing up prepared, following through on commitments, and making their work easier. You operate as a strategic peer, not a campaign supplier.
• Remote-first work habits. You are an excellent asynchronous communicator. You write clearly, document your thinking, and do not need structure imposed from outside. You coordinate across time zones without friction.

Benefits

• Competitive salary
• Matching 401k
• Medical, Dental, and Vision Benefits
• Dependent & Health FSA, Short/Long Term Disability, Basic & Voluntary Life Insurance
• Unlimited PTO policy
• Company allowance for home office supplies
• 12 weeks paid parental leave
• Opportunity to make a difference through helping life-saving products get to market

A note to candidates:

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are committed to building a diverse and inclusive company and we are most interested in finding the BEST candidate for the job. That candidate may be one who comes from a less traditional background, and that’s okay. We would strongly encourage you to apply, even if you don't believe you meet every one of the qualifications described.

About Us

Qualio is a unified quality and compliance management platform that helps regulated organizations get products to market faster with reduced risk. Trusted by biopharma, medtech, and diagnostics companies worldwide, Qualio eliminates fragmented systems that create audit delays and compliance blind spots. Our platform enables audit readiness in weeks through multi-standard automated gap analysis and evidence reuse across ISO and FDA requirements. Qualio is ISO 27001, ISO 9001, and ISO 27701 certified, reflecting our commitment to security, quality, and privacy.

The Qualio team is all-remote, and currently distributed across North America, Europe and Australia.

What’s the opportunity?

As a Senior Talent Partner at Qualio, you’ll be the architect of how we attract, engage, and hire the humans who power our mission. You’ll own full-cycle recruiting across our teams, with reach across the US, EU , and beyond, and play an active role in shaping how Qualio builds talent for FY27 and beyond.

This is a role for someone who sees recruiting as a discipline, not a function. You’ll build strategy, run JEDI-informed sourcing campaigns, leverage AI tools to stay ahead of the market, and show up as a true business partner to hiring managers who need more than a recruiter, they need a talent advisor.

You’ll work async-first in a globally distributed environment where your communication and judgment matter more than your proximity to anyone’s timezone. And if you’re genuinely excited about building modern recruiting practices from the ground up - including experimenting with AI agents, automating repetitive workflows, attending conferences to fill our pipeline before we ever open a req - this role has serious room to grow.

You'll be joining a People Ops team of four - including a recruiter you'll work in close tandem with. This isn't a solo function; it's a real partnership. You'll share context, split the req load strategically, and build something together. We're small enough that your contributions are immediately visible, and collaborative enough that you won't be figuring it out alone.

The life science industry is accelerating. So are we. This is your opportunity to help us hire the people who will do it.

What will I be doing?

Full-Cycle Recruiting & Candidate Experience

• Own full-cycle recruiting for senior and leadership roles [Director and above] across functions in the US and EU, delivering a high-quality, human-centered candidate experience at every stage
• Conduct thoughtful, sophisticated candidate interviews grounded in work psychology, assessing motivational fit, values alignment, and GWC (Get it, Want it, Capacity to do it) alongside technical skills
• Serve as a skilled problem solver and facilitator through final negotiations, acting as a trusted bridge between Talent and Qualio

Recruiting Strategy, Headcount Planning & JEDI

• Design and own a proactive recruiting strategy that balances short-term hiring velocity with long-term pipeline health, including geo strategy, sourcing channel prioritization, and role-level market intelligence
• Partner with Finance and People Ops on headcount planning as an active contributor, not an order taker. You bring recruiting intelligence to the table: capacity timelines, market conditions, geo constraints, and realistic hiring forecasts that help the business make smarter decisions before a req ever opens
• Lead Qualio’s JEDI (Justice, Equity, Diversity, and Inclusion) sourcing campaigns, building diverse slates as a default, not an afterthought, and reporting on progress with real data
• Partner with hiring managers as a strategic advisor from intake through offer, bringing calibration support, market insights, and honest counsel when the slate or the brief needs adjusting
• Design and own recruiting processes for complex, multi-stakeholder searches, where multiple hiring partners, cross-functional interviewers, or external agencies are involved. You don’t let complexity become chaos: you build the framework, set expectations, and keep everyone aligned
• Actively drive employer branding campaigns in partnership with Marketing and People Ops, owning content ideas, social presence, conference storytelling, and candidate-facing messaging that makes Qualio genuinely stand out. You don’t wait for the brand to build itself
• Represent Qualio at industry conferences, virtual events, and talent communities, acting as an employer brand ambassador in the spaces where our future hires are already spending time
• Manage external recruiting agencies when we partner on a search

Compensation benchmarking

• Build and maintain compensation benchmarking tools that are reliable, scalable, and grounded in real market data, not one-off spreadsheets that only the person who built them can read. Partners with Finance and People Ops to ensure benchmarks stay current across geographies (US, EMEA, APAC), are structured for repeatable use across role levels, and can actually support a comp conversation without needing a 30-minute explainer attached to them.

AI-Powered Recruiting & Modern Practices

• Embrace and champion AI-powered recruiting tools as a core part of how you work - not as a nice-to-have. If there’s a new platform worth evaluating, you’re already in the beta
• Actively explore emerging tools and platforms, sourcing tech, AI assistants, scheduling automation, candidate engagement tools, with genuine curiosity. You pilot, you assess, and you bring back a real verdict, not just a slide about it
• Build sourcing agents, automated outreach workflows, and recruiting artifacts that increase speed and quality without sacrificing the human touch
• Continuously evaluate and optimize our recruiting tech stack, LinkedIn Hiring Assistant, Greenhouse, sourcing platforms, and bring recommendations for what’s worth adding (and what’s worth cutting)
• Document your AI experiments and best practices so the broader People Ops team benefits from what you learn

Onboarding & People Operations Collaboration

• Contribute to onboarding activities in partnership with People Ops, bridging the gap between the offer stage and the employee experience, because hiring doesn’t end when the offer is signed
• Partner with the broader People Ops team to ensure every search accounts for holistic team composition, values fit, and long-term org needs
• Maintain rigorous Greenhouse hygiene: documentation, scorecard follow-up, req updates, and reporting that gives the team real-time visibility into recruiting health

What skills do I need?

• 5+ years of full-cycle recruiting experience with meaningful depth across functions, ideally in high-growth SaaS or deep tech environments
• Demonstrated experience recruiting across global markets (US and EU required), with a clear understanding of how candidate expectations, compensation norms, and interview culture differ by geography
• Genuine fluency with AI-powered recruiting tools, you’ve already used them, you have opinions about them, and you’re excited to push further
• Experience building and executing JEDI-informed sourcing strategies and diverse candidate slates, with the data to back it up
• Strong proficiency with modern ATS systems, Greenhouse experience is a strong plus
• Ability to build trusted, candid relationships with hiring managers and operate as a true business partner, not just a req-filler
• Comfort with data: you track what matters, spot trends, and use numbers to influence decisions
• A bias for documentation, async communication, and proactive stakeholder management, you don’t wait to be chased
• Experience attending or presenting at industry conferences or talent communities, with a network you actively maintain
• A genuine curiosity about the intersection of technology and talent, you read the updates, try the tools, and share what you learn

Benefits

• Competitive salary
• Matching 401k
• Medical, Dental, and Vision Benefits
• Dependent & Health FSA, Short/Long Term Disability, Basic & Voluntary Life Insurance
• Flexible PTO policy
• Company allowance for home office supplies
• 12 weeks paid parental leave
• Opportunity to make a difference through helping life-saving products get to market

A note to candidates:

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are committed to building a diverse and inclusive company and we are most interested in finding the BEST candidate for the job. That candidate may be one who comes from a less traditional background, and that’s okay. We would strongly encourage you to apply, even if you don't believe you meet every one of the qualifications described.

About Us

Qualio is evolving into a category leader in Life Sciences GRC (Governance, Risk, and Compliance), and we need an exceptional product marketing leader to architect our market position and drive our evolution from QMS provider to a category leader. This is a high-impact, strategic role where you'll be the architect of how we position, message, and enable our go-to-market teams, particularly around our latest product Compliance Intelligence.

This is a get-it-done, change-agent role for someone who thrives on strategic outcomes and leverages AI to 10x their productivity. You'll work at the intersection of product, sales, marketing, and customer success to create the narrative, content, and competitive intelligence that establishes Qualio as the defining player in Life Sciences GRC.

The Qualio team is all-remote, and currently distributed across North America, Europe and Australia.

What will I be doing?

Product Launches & Go-to-Market Excellence

• Architect and execute strategic product launches that generate pipeline, competitive differentiation, and measurable business outcomes
• Create compelling evidence that demonstrates our evolution into a Life Sciences GRC category leader

Competitive Intelligence & Strategic Positioning

• Build and maintain a dynamic competitive intelligence system that keeps sales equipped with real-time insights, objection handling, and win strategies
• Define and evolve our Life Sciences GRC category positioning with messaging frameworks that resonate across technical and executive buyer personas

Sales Enablement That Drives Velocity

• Develop high-impact sales enablement assets (pitch decks, battle cards, demo narratives, ROI tools, sales plays) that demonstrably improve win rates, deal velocity, and average contract value
• Partner with Sales and Customer Success to identify and close enablement gaps that are slowing deals or causing losses

Thought Leadership & External Validation

• Produce high-quality thought leadership content and drive external validation through analyst relations, awards, customer stories, and industry recognition
• Develop customer advocacy programs that generate authentic proof points and compelling case studies

AI Champion & Organizational Change Agent

• Model AI-first work practices by architecting your workflows around AI capabilities and evangelizing the Workflow → Capabilities → Context framework across GTM teams
• Drive adoption of AI capabilities across Marketing, Sales, and CS to accelerate GTM effectiveness (we have company-level OKRs around AI adoption)

What success looks like?

Within your first year, you'll deliver compelling evidence across these dimensions:

• Category Leadership Evidence: Analyst mentions, industry recognition, customer validation, and market narrative that positions Qualio as the defining Life Sciences GRC platform
• Compliance Intelligence Enablement: Sales has the tools, training, and confidence to effectively sell our growth product; measurable improvement in Compliance Intelligence pipeline and win rates
• Competitive Win Rates: Documented improvement in competitive win rates through superior positioning, messaging, and sales enablement
• Thought Leadership Traction: Published content, speaking engagements, and external validation that establish Qualio executives as category thought leaders
• Cross-Functional Alignment: Product, Sales, Marketing, and CS teams are aligned on positioning, messaging, and GTM strategy; feedback loops are established
• AI Adoption Impact: Demonstrable examples of AI-driven productivity gains in your work and measurable adoption of AI practices across GTM functions you influence

What skills do I need?

• 8+ years in product marketing at B2B SaaS companies, with demonstrated success in early-stage or growth-stage environments
• Strategic AND executional: You can think at the "what's our 3-year category strategy" level and also ship a sales deck tomorrow
• AI-fluent mindset: You've fundamentally changed how you work using AI tools; you think in terms of workflows, capabilities, and context; you can articulate specific examples of 5-10x productivity gains
• Launch expertise: You've led multiple product launches that generated measurable pipeline, revenue, or competitive advantage
• Sales enablement impact: You've built enablement programs that demonstrably improved sales effectiveness (win rates, deal velocity, ACV)
• Positioning & messaging mastery: You can distill complex value propositions into clear, compelling narratives for multiple personas
• Competitive intelligence: You've built and maintained competitive programs that gave sales a meaningful edge
• Exceptional communication: Written and verbal communication that works across technical and executive audiences
• Cross-functional influence: You've successfully worked across Product, Sales, Marketing, and CS without formal authority
• Comfort with ambiguity: You thrive in environments where you need to define the path forward, not just follow it

Benefits

• Competitive salary
• Matching 401k
• Medical, Dental, and Vision Benefits
• Dependent & Health FSA, Short/Long Term Disability, Basic & Voluntary Life Insurance
• Unlimited PTO policy
• Company allowance for home office supplies
• 12 weeks paid parental leave
• Opportunity to make a difference through helping life-saving products get to market

A note to candidates:

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are committed to building a diverse and inclusive company and we are most interested in finding the BEST candidate for the job. That candidate may be one who comes from a less traditional background, and that’s okay. We would strongly encourage you to apply, even if you don't believe you meet every one of the qualifications described.