Prenuvo
Help reshape the world of proactive healthcare!
We are transforming the medical paradigm from reactive to proactive. Early detection is more than the key to a better outcome and greater life expectancy, it’s a pathway to overall peace of mind. When it comes to health, knowledge is power and Prenuvo wants to put that power—in its most innovative and in-depth form—in your hands. Join us to make a difference in people’s lives!
Our Mission
To help our patients take control of their health through proactive screening, information, and insights to address health issues early and live the best lives for themselves and those around them.
We provide faster, easier access to the clinically-significant insights needed to make more informed health decisions. We do it to help people live longer, better, healthier lives. A more comprehensive picture of your body enables you to feel empowered and advocate for yourself.
Pick a job to read the details
Tap any role on the left — its description and apply link will open here.
About Us
We’re looking for a Staff Engineer - User Experience (Backend) to join our Patient Platform team and shape the systems that power patient-facing experiences across our health technology platform. This team owns the APIs, orchestration services, and communication infrastructure that enable secure, reliable interactions between patients and our platform (Email, SMS, notifications).
We are at a critical stage of growth, scaling our platform, modernizing legacy services, and strengthening our event-driven architecture to support increasing patient volume and communication complexity. This role will play a central part in defining how our backend systems evolve as we scale.
As a Staff Engineer - User Experience (Backend), you will be the technical authority for the Patient Platform domain, translating architectural strategy into scalable, production-ready distributed systems in partnership with cross-functional teams. You will drive the evolution of our API-first architecture (including BFF and orchestration patterns), define and enforce API contracts, and modernize tightly coupled services into scalable, event-driven components.
This is an opportunity for a senior technical leader who thrives in ambiguity, moves pragmatically, and enjoys balancing hands-on engineering with architectural influence.
You will strengthen reliability, observability, and fault tolerance across distributed systems, scale and harden our patient communication platform (Email, SMS, notifications), and design secure systems handling sensitive patient and identity data in regulated environments. Additionally, you will champion best practices in automated testing, CI/CD, and secure development while elevating engineering standards through mentorship, design reviews, and technical leadership.
This is a fully remote role, open to candidates based in Ontario, with flexibility to collaborate across Pacific and Eastern time zones.
Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!
What You’ll Do
- Lead design and modernization of our patient-facing backend services
- Drive API design best practices, including BFF and orchestration patterns
- Define and enforce API contracts and cross-service communication standards
- Design and implement event-driven workflows using AWS EventBridge and async messaging
- Improve reliability and fault tolerance of communication pipelines (email, SMS, notifications)
- Ensure secure authentication and authorization is consistently implemented across APIs
- Untangle tech debt and make high-leverage decisions that improve engineering velocity
- Design secure, scalable systems that handle sensitive patient and identity data
- Mentor engineers across the team and elevate system design standards
- Collaborate cross-functionally with Product, Architecture, Security, QA, Clinical, and Frontend teams
- Communicate complex technical concepts clearly to cross-functional stakeholders and leadership, influencing architectural direction and product decisions
- Advocate for improvements in developer experience, testing practices, and system observability
What You’ll Bring
- 10+ years of backend engineering experience, including platform or high-scale distributed systems
- Strong experience in Python (FastAPI, Flask) or similar modern backend frameworks
- Deep expertise designing event-driven architectures in AWS (EventBridge, SQS/SNS, Lambda, ECS)
- Experience building and operating async task processing systems (e.g., Celery or similar)
- Proven ability to define and govern REST and/or GraphQL APIs at scale
- Strong understanding of service boundaries, microservices, and async service-to-service communication
- Experience designing highly observable systems (metrics, tracing, alerting — e.g., Datadog or similar)
- Experience implementing secure authentication and authorization (OAuth2, JWT, service-to-service security)
- Experience working with Postgres, DynamoDB, and distributed caching systems (e.g., Redis)
- Familiarity with Infrastructure as Code (Terraform/CDK) and mature CI/CD practices
Experience designing systems in regulated environments handling sensitive data (HIPAA, PHI/PII) - Excellent technical communication skills and demonstrated cross-team architectural influence
- Ability to operate effectively in ambiguity and drive clarity across teams
Nice to Have
- Experience building or scaling communication platforms (email delivery systems, SMS gateways, notification orchestration)
- Familiarity with BFF patterns supporting React or modern frontend applications
- Hands-on experience with contract testing frameworks (e.g., Pact)
- Experience navigating the challenges of a startup transitioning into a scale-up
- Experience with healthcare or regulated environments (HIPAA, PHI/PII)
- Familiarity with security and privacy standards (e.g., HIPAA, ISO 27001, ISO 13485)
Our Values
First: we are Pioneers
- Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.
Second: we are Platform-Builders
- We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.
Above all: we are Patients
- We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.
What We Offer
- An avenue to make a positive impact on people's lives and their health
- We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member
- Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
- Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize
- Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
- We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
- Prenuvo offers eligible Canadian employees access to both RRSP and TFSA retirement savings plans, with immediate, optional enrollment and the flexibility to invest and save for the future on your own terms. While Prenuvo provides access to these plans, the company does not currently offer matching contributions.
- The base salary for this role ranges from $180,000- $210,000 in local currency, depending upon experience and geographic location
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.
Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.
Ready to apply?
Apply to Prenuvo
About Us
We’re looking for a Staff Engineer - User Experience (Backend) to join our Patient Platform team and shape the systems that power patient-facing experiences across our health technology platform. This team owns the APIs, orchestration services, and communication infrastructure that enable secure, reliable interactions between patients and our platform (Email, SMS, notifications).
We are at a critical stage of growth, scaling our platform, modernizing legacy services, and strengthening our event-driven architecture to support increasing patient volume and communication complexity. This role will play a central part in defining how our backend systems evolve as we scale.
As a Staff Engineer - User Experience (Backend), you will be the technical authority for the Patient Platform domain, translating architectural strategy into scalable, production-ready distributed systems in partnership with cross-functional teams. You will drive the evolution of our API-first architecture (including BFF and orchestration patterns), define and enforce API contracts, and modernize tightly coupled services into scalable, event-driven components.
This is an opportunity for a senior technical leader who thrives in ambiguity, moves pragmatically, and enjoys balancing hands-on engineering with architectural influence.
You will strengthen reliability, observability, and fault tolerance across distributed systems, scale and harden our patient communication platform (Email, SMS, notifications), and design secure systems handling sensitive patient and identity data in regulated environments. Additionally, you will champion best practices in automated testing, CI/CD, and secure development while elevating engineering standards through mentorship, design reviews, and technical leadership.
We have a strong preference for candidates based in Vancouver, BC who are able to work in a hybrid capacity. However, we are open to remote candidates across Canada.
Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!
What You’ll Do
- Lead design and modernization of our patient-facing backend services
- Drive API design best practices, including BFF and orchestration patterns
- Define and enforce API contracts and cross-service communication standards
- Design and implement event-driven workflows using AWS EventBridge and async messaging
- Improve reliability and fault tolerance of communication pipelines (email, SMS, notifications)
- Ensure secure authentication and authorization is consistently implemented across APIs
- Untangle tech debt and make high-leverage decisions that improve engineering velocity
- Design secure, scalable systems that handle sensitive patient and identity data
- Mentor engineers across the team and elevate system design standards
- Collaborate cross-functionally with Product, Architecture, Security, QA, Clinical, and Frontend teams
- Communicate complex technical concepts clearly to cross-functional stakeholders and leadership, influencing architectural direction and product decisions
- Advocate for improvements in developer experience, testing practices, and system observability
What You’ll Bring
- 10+ years of backend engineering experience, including platform or high-scale distributed systems
- Strong experience in Python (FastAPI, Flask) or similar modern backend frameworks
- Deep expertise designing event-driven architectures in AWS (EventBridge, SQS/SNS, Lambda, ECS)
- Experience building and operating async task processing systems (e.g., Celery or similar)
- Proven ability to define and govern REST and/or GraphQL APIs at scale
- Strong understanding of service boundaries, microservices, and async service-to-service communication
- Experience designing highly observable systems (metrics, tracing, alerting — e.g., Datadog or similar)
- Experience implementing secure authentication and authorization (OAuth2, JWT, service-to-service security)
- Experience working with Postgres, DynamoDB, and distributed caching systems (e.g., Redis)
- Familiarity with Infrastructure as Code (Terraform/CDK) and mature CI/CD practices
Experience designing systems in regulated environments handling sensitive data (HIPAA, PHI/PII) - Excellent technical communication skills and demonstrated cross-team architectural influence
- Ability to operate effectively in ambiguity and drive clarity across teams
Nice to Have
- Experience building or scaling communication platforms (email delivery systems, SMS gateways, notification orchestration)
- Familiarity with BFF patterns supporting React or modern frontend applications
- Hands-on experience with contract testing frameworks (e.g., Pact)
- Experience navigating the challenges of a startup transitioning into a scale-up
- Experience with healthcare or regulated environments (HIPAA, PHI/PII)
- Familiarity with security and privacy standards (e.g., HIPAA, ISO 27001, ISO 13485)
Our Values
First: we are Pioneers
- Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.
Second: we are Platform-Builders
- We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.
Above all: we are Patients
- We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.
What We Offer
- An avenue to make a positive impact on people's lives and their health
- We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member
- Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
- Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize
- Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
- We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
- Prenuvo offers eligible Canadian employees access to both RRSP and TFSA retirement savings plans, with immediate, optional enrollment and the flexibility to invest and save for the future on your own terms. While Prenuvo provides access to these plans, the company does not currently offer matching contributions.
- The base salary for this role ranges from $180,000- $210,000 in local currency, depending upon experience and geographic location
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.
Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.
Ready to apply?
Apply to Prenuvo
Inbound Sales Representative (Late Afternoon/Evening Hours Coverage)
About Us
At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".
We are looking for Inbound Sales Representatives based out of our Vancouver Headquarters located at 1290 Homer Street, Vancouver, BC. There is 1 position open for this upcoming cohort. This role operates on a 40 hour work week with rotating shifts, providing coverage for the Australia time zones, including mornings, evenings, and weekend coverage for Australia.
Coverage Time
| Vancouver Time | |
|
Shift Start |
11AM PST earliest |
|
Shift End |
7PM - 10PM PST latest |
As an inbound sales representative, you'll convert incoming leads into sales while building and nurturing relationships with potential customers. Your focus will be on handling incoming inquiries, making a key difference from traditional inside sales. Don't miss this opportunity to make an impact!
How your first 3 months will be built:
- Week 1: Fully onsite for onboarding
- Week 2: 3 days in office and 2 days working from home. After your first 60 days: this role will be fully remote, with the expectation of occasional time in office.
- This will continually be a remote role during the coverage for Australia time zone (Afternoon/Evening Hours PST)
This is not for a digital nomad. This role is based in Vancouver to cover Australia time zone. Though it is fully remote given the local time of the shift, it is with the understanding that they are working in accordance to Prenuvo's HR policy.
Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!
What You’ll Do
- Deliver exceptional customer service through various channels (phone, email, chat)
- Handle a high volume of inquiries (phone, chat, email) from potential customers interested in our products/services
- Provide detailed product information and address customer concerns
- Manage leads in the CRM system, including updates and assignments to sales representatives
- Follow up with potential customers to nurture relationships
- Meet and exceed sales targets on a weekly, monthly, or quarterly basis
- Collaborate with the sales team to identify new opportunities and boost revenue
- Efficiently convert leads to sales using established systems
- Adaptability to handle additional tasks and projects as needed
What You’ll Bring
- Industry experience in customer support, telesales, and customer success is a plus
- Proven experience in customer interaction, lead generation, and closing deals
- High emotional intelligence and inclusive approach, demonstrating self-awareness and open-mindedness
- Reliable and self-motivated, thriving in a fast-paced work environment and under pressure
- Strong interpersonal skills, communicating professionally with patients, coworkers, management, and medical professionals
- Excellent written and verbal communication skills, fostering collaboration and effective communication
- Exceptional multitasking and prioritization abilities in a fast-paced environment
- Exemplifying professionalism as the welcoming face of our clinics and services
- Valuing patient privacy and confidentiality with a strong emphasis
- Demonstrating exceptional time management and sound judgment
- Results-driven mindset, achieving sales targets and quotas under pressure
- Adaptable to changes, open to new ideas and approaches
- Passionate about the Prenuvo’s mission, making a meaningful impact as we evolve and improve continually
Our Values
First: we are Pioneers
- Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.
Second: we are Platform-Builders
- We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.
Above all: we are Patients
- We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.
What We Offer
- An avenue to make a positive impact on people's lives and their health
- We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member
- Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
- Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize
- Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
- We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
- Prenuvo offers eligible Canadian employees access to both RRSP and TFSA retirement savings plans, with immediate, optional enrollment and the flexibility to invest and save for the future on your own terms. While Prenuvo provides access to these plans, the company does not currently offer matching contributions.
- The base salary for this role is $50,000 in local currency, with total on-target earnings ranging between $65,000 to $70,000.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.
Ready to apply?
Apply to Prenuvo
About Us
At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".
We are looking for an Annotation Program Manager to join our AI Research team. This is a program management role at its core and the operational backbone of our AI model delivery pipeline. The right person owns the systems, cadence, and accountability structures that keep annotation work moving at scale, working cross-functionally across AI Research, product, and clinical functions to coordinate priorities and drive accountability with stakeholders who have competing demands.
This is a senior-scope individual contributor role with direct accountability to research leadership and visibility across the full AI Annotations program portfolio. Annotation domain knowledge is useful context, but Program Management depth is the job. This person provides the operational architecture and the discipline to keep every team moving against it. Jira architecture and cross-tool program visibility are core to this role from day one.
This position is hybrid, preferably based in Vancouver for regular on-site collaboration with our expert teams.
Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!
What you'll do
- Own the annotation program as a portfolio: maintain a unified view of all active workstreams, dependencies, timelines, and risks across teams and vendors at all times.
- Own Jira architecture end-to-end: hierarchy design, custom fields, workflow automation, sprint configuration, and cross-board reporting wired to Google Sheets and Looker to create visibility on SLA frameworks, QC loops, and vendor accountability.
- Manage external annotation vendor relationships, setting expectations clearly, tracking against commitments, and escalating on the record when delivery is at risk.
- Partner with radiologists and research leads to translate clinical requirements into structured, executable annotation guidelines, then hold contributors to those standards consistently.
- Anticipate capacity gaps, dependency conflicts, and delivery risks in advance, surfacing them with a proposed path forward.
- Support regulatory and clinical validation efforts by ensuring annotation workflows produce audit-traceable, documentation-ready outputs.
What you'll bring
Must-have:
- 7+ years in program or operations management, with ownership of a multi-team, multi-dependency program from strategy through execution, including capacity planning across internal teams and external vendors. Comfortable operating with light oversight.
- Deep Jira administration experience: built it from scratch for a multi-team program, including hierarchy design, issue schemas, workflow automation, and dashboard reporting connected to external tools.
- Strong Google Sheets fluency, including Apps Script automation, has written scripts to solve real operational problems.
- Experience building or maintaining dashboards (Looker, Tableau, or equivalent) to make program status visible to non-technical stakeholders.
- A track record of managing external vendors or cross-functional partners against hard timelines and quality standards, with documented escalation when commitments slip.
- Clean escalation skills, and the ability to raise problems up the chain transparently, without going behind anyone's back, and without losing the relationship.
- Fluency with AI tools, i.e., using LLMs to draft documentation, automate repetitive tasks, and write scripts, and a default orientation toward finding AI-assisted shortcuts before doing things manually.
Nice-to-have:
- Health tech, MedTech, or clinical research background, familiarity with regulated environments and expert stakeholders, including quality management systems or audit-traceable workflow requirements.
- Experience managing annotation programs or data labeling operations at scale.
- Familiarity with annotation platforms such as RedBrick AI, Labelbox, or Encord.
Our Values
First: we are Pioneers
- Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.
Second: we are Platform-Builders
- We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.
Above all: we are Patients
- We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.
What We Offer
- An avenue to make a positive impact on people's lives and their health
- We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member
- Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
- Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize
- Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
- We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
- Prenuvo offers eligible Canadian employees access to both RRSP and TFSA retirement savings plans, with immediate, optional enrollment and the flexibility to invest and save for the future on your own terms. While Prenuvo provides access to these plans, the company does not currently offer matching contributions.
- The base salary for this role ranges from $110,000-$130,000 CAD, depending upon experience and geographic location
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.
Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.
Ready to apply?
Apply to Prenuvo
About Us
At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".
We are changing healthcare and bringing a slow moving goliath of an industry into the present while blazing a trail into the future of radiology and clinical operations through software, automation and AI. We are looking for a Patient Retention Representative team member to join us! This is a crucial role for our organization - you will be supporting sales, patient care and retention efforts by connecting with returning patients and assisting with incoming inquiries and requests. The role of the Patient Retention Representative will empower our teams to focus on revenue generation, patient experience, and succeeding on ensuring our patients will be returning in the future.
This hybrid position is open to candidates in Vancouver or Toronto and requires in-office attendance twice a week.
Toronto Address:
5200 Yonge St 2nd Floor Unit 223, Toronto, Ontario M2N 5P6
Vancouver address:
1290 Homer Street, Suite #300 (3rd floor) Buzzer Code: 3000, Vancouver BC, V6H 1E1.
Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!
What You’ll Do
- Work to develop and test new strategies to engage with and retain our patients
- Become an expert in the field of MRI imaging and cancer/disease prevention
- Check in on our patient’s health through calls/email/text
- Follow up with patients that have been recommended to come back for another scan through call/email/text
- Provide exceptional customer service to our patients over the phone and by email
- Provide general and service information to customers and patients
- Follow up with patient requests and provide support along the patient journey
- Use established systems and structures to record and report on patient satisfaction
- Have a willingness to take on other tasks and projects as they arise
- Ability to gain an understanding of patients' health journey and their current concerns in order to retain our patients
What You’ll Bring
- Industry experience in customer support, service, and success is an asset
- You’re self-aware and open-minded - functioning with a high level of emotional intelligence and an inclusive approach
- You’re reliable and self-motivated - excited by fast-paced work, and are able to work well under pressure
- Strong interpersonal skills - ability to communicate in a professional and courteous manner with patients, coworkers, management, and medical professionals
- Excellent written and verbal communication skills - interpersonal and collaborative skills
- Professionalism - personifying as the welcoming face of our clinics and services
- Understanding and exhibiting a high emphasis on patient privacy and confidentiality
- Exceptional time management skills, exhibiting sound judgment, and the ability to multi-task is paramount
- You’re passionate about the Prenuvo mission - you will be able to make an impact with your work as we are constantly evolving and implementing improvements
Our Values
First: we are Pioneers
- Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.
Second: we are Platform-Builders
- We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.
Above all: we are Patients
- We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.
What We Offer
- An avenue to make a positive impact on people's lives and their health
- We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member
- Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
- Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize
- Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
- We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
- Prenuvo offers eligible Canadian employees access to both RRSP and TFSA retirement savings plans, with immediate, optional enrollment and the flexibility to invest and save for the future on your own terms. While Prenuvo provides access to these plans, the company does not currently offer matching contributions.
- The base salary for this role is $55,000 in local currency, with an on-target earnings (OTE) potential of up to $90,000–$110,000 depending upon experience and geographic location
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.
Ready to apply?
Apply to Prenuvo
About Us
At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".
We are changing healthcare and bringing a slow moving goliath of an industry into the present while blazing a trail into the future of radiology and clinical operations through software, automation and AI. We are looking for a Patient Retention Representative team member to join us! This is a crucial role for our organization - you will be supporting sales, patient care and retention efforts by connecting with returning patients and assisting with incoming inquiries and requests. The role of the Patient Retention Representative will empower our teams to focus on revenue generation, patient experience, and succeeding on ensuring our patients will be returning in the future.
This hybrid position is open to candidates in Vancouver or Toronto and requires in-office attendance twice a week.
Toronto Address:
5200 Yonge St 2nd Floor Unit 223, Toronto, Ontario M2N 5P6
Vancouver address:
1290 Homer Street, Suite #300 (3rd floor) Buzzer Code: 3000, Vancouver BC, V6H 1E1.
Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!
What You’ll Do
- Work to develop and test new strategies to engage with and retain our patients
- Become an expert in the field of MRI imaging and cancer/disease prevention
- Check in on our patient’s health through calls/email/text
- Follow up with patients that have been recommended to come back for another scan through call/email/text
- Provide exceptional customer service to our patients over the phone and by email
- Provide general and service information to customers and patients
- Follow up with patient requests and provide support along the patient journey
- Use established systems and structures to record and report on patient satisfaction
- Have a willingness to take on other tasks and projects as they arise
- Ability to gain an understanding of patients' health journey and their current concerns in order to retain our patients
What You’ll Bring
- Industry experience in customer support, service, and success is an asset
- You’re self-aware and open-minded - functioning with a high level of emotional intelligence and an inclusive approach
- You’re reliable and self-motivated - excited by fast-paced work, and are able to work well under pressure
- Strong interpersonal skills - ability to communicate in a professional and courteous manner with patients, coworkers, management, and medical professionals
- Excellent written and verbal communication skills - interpersonal and collaborative skills
- Professionalism - personifying as the welcoming face of our clinics and services
- Understanding and exhibiting a high emphasis on patient privacy and confidentiality
- Exceptional time management skills, exhibiting sound judgment, and the ability to multi-task is paramount
- You’re passionate about the Prenuvo mission - you will be able to make an impact with your work as we are constantly evolving and implementing improvements
Our Values
First: we are Pioneers
- Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.
Second: we are Platform-Builders
- We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.
Above all: we are Patients
- We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.
What We Offer
- An avenue to make a positive impact on people's lives and their health
- We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member
- Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
- Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize
- Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
- We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
- Prenuvo offers eligible Canadian employees access to both RRSP and TFSA retirement savings plans, with immediate, optional enrollment and the flexibility to invest and save for the future on your own terms. While Prenuvo provides access to these plans, the company does not currently offer matching contributions.
- The base salary for this role is $55,000 in local currency, with an on-target earnings (OTE) potential of up to $90,000–$110,000 depending upon experience and geographic location
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.
Ready to apply?
Apply to Prenuvo
About Us
At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".
We are changing healthcare and bringing a slow moving goliath of an industry into the present while blazing a trail into the future of radiology and clinical operations through software, automation and AI. We are looking for Inbound Sales Representatives to join our growing team at our Vancouver Head Office. The role operates a 40hr work week. However our current team rotates shifts to provide coverage and this may include working mornings, evenings and some weekends
This is a crucial role for our Sales team - you will be responsible for handling incoming inquiries from potential customers who are interested in the company's products or services. They should be able to answer questions and provide information about our services, as well as identify the needs of the customer. Our patients’ wellbeing is our top priority!
The scope of work for an inbound sales representative typically includes a range of tasks related to managing and converting incoming leads into sales, while also building and nurturing relationships with potential customers. The key difference between inside sales and inbound sales is the source of the lead or contact. Inside sales reps reach out to potential customers, while inbound sales reps handle incoming inquiries from potential customers.
To succeed in this role, you will need to be highly customer-focused and have a combination of technology proficiency, communication, persistence, sales and emotional intelligence skills along with a strong work ethic and a willingness to continuously learn and improve.
Work Schedule & Location Requirement
This role follows a phased in-office onboarding and hybrid work schedule at our Vancouver office (V6B 6A7):
- First 2 weeks: Full-time in office
- Following 1 month: 3 days per week in office
- Ongoing: 2 days per week in office
Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!
What You’ll Do
- Provide excellent customer service to members through various channels, including phone, email, and chat.
- Handle a large number of incoming inquiries (over the phone, live chat and emails) from potential customers who are interested in the company's products or services. They must be able to answer questions and provide information about the products or services, as well as identify the needs of the customer.
- Provide detailed product information, and address any concerns or objections the customer may have.
- Manage leads in the company's CRM system. This may involve entering and updating lead information, assigning leads to the appropriate sales representative, and tracking the status of leads through the sales pipeline.
- Follow up with potential customers who have expressed interest in the company's products or services. This may involve sending follow-up emails, making follow-up phone calls, and nurturing the relationship with the customer.
- Meet sales targets and quotas which may be set on a weekly, monthly, or quarterly basis.
- Collaborate with the sales team to identify new sales opportunities and strategies to increase revenue. This may involve participating in team meetings, sharing insights and feedback, and collaborating on sales strategies.
- Use established systems and structures to convert leads to sales
- Have a willingness to take on other tasks and projects as they arise
What You’ll Bring
- Industry experience in customer support, telesales, and customer success is an asset
- Experience with customer interaction, lead generation, and closing deals
- You’re self-aware and open-minded - functioning with a high level of emotional intelligence and an inclusive approach
- You’re reliable and self-motivated - excited by fast-paced work, and are able to work well under pressure
- Strong interpersonal skills - ability to communicate in a professional and courteous manner with patients, coworkers, management, and medical professionals
- Excellent written and verbal communication skills - interpersonal and collaborative skills
- Ability to multitask and prioritize in a fast-paced environment.
- Professionalism - you will personify the welcoming face of our clinics and services
- Understanding and exhibiting a high emphasis on patient privacy and confidentiality
- Exceptional time management skills, exhibiting sound judgment, and the ability to multi-task is paramount
- Results driven mindset and ability to work under pressure towards achieving sales targets and quotas.
- Ability to adapt to changes in the industry, the company, or the sales process as well as being open to new ideas and approaches.
- You’re passionate about the Prenuvo mission - you will be able to make an impact with your work as we are constantly evolving and implementing improvements
Our Values
First: we are Pioneers
- Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.
Second: we are Platform-Builders
- We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.
Above all: we are Patients
- We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.
What We Offer
- An avenue to make a positive impact on people's lives and their health
- We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member
- Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
- Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize
- Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
- We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
- Prenuvo offers eligible Canadian employees access to both RRSP and TFSA retirement savings plans, with immediate, optional enrollment and the flexibility to invest and save for the future on your own terms. While Prenuvo provides access to these plans, the company does not currently offer matching contributions.
- The total compensation for this role includes a base salary of $40,000 with a discretionary bonus of up to and over $20,000 OTE in local currency
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.
Ready to apply?
Apply to Prenuvo
About Us
We are looking for a motivated Escalation Engineer to join our team. You have a passion for understanding and supporting your users, and are excited to deepen your software development and investigation skills. You thrive in fast-paced environments where no two days are the same -- triaging complex issues, diving into logs and code, and working side-by-side with engineering to keep our platform reliable. You are passionate about building products and systems that make a meaningful impact on the lives of thousands of people and their health.
We are looking for a motivated Escalation Engineer to join our team. You have a passion for understanding and supporting your users, and are excited to deepen your software development and investigation skills. You thrive in fast-paced environments where no two days are the same -- triaging complex issues, diving into logs and code, and working side-by-side with engineering to keep our platform reliable. You are passionate about building products and systems that make a meaningful impact on the lives of thousands of people and their health.
Preferred Schedule: Candidates located in or able to work Eastern Standard Time (EST) hours are preferred.
Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!
What You’ll Do
- Respond to submitted requests through our ticketing system and via direct message, providing technical support for our clinical applications
- Coordinate with other teams on Slack to troubleshoot issues, triaging by severity and driving toward resolution within SLA targets
- Respond to incidents -- gathering information, troubleshooting, and helping guide them to resolution alongside engineering teams
- Update status pages during escalations and write postmortems summarizing root cause, impact, and follow-up actions
- Create knowledge base articles, runbooks, and canned responses with clear, repeatable steps in Confluence
- Perform deep troubleshooting using past experience, internal tools, and observability platforms such as Datadog and Sentry -- investigating down to the code level where needed
- Translate complex technical findings into clear updates for non-technical stakeholders including clinical and operational teams
- Identify trends in recurring incidents and surface patterns to engineering and product teams to drive systemic improvements
- Build tools and scripts to support our teams, improving development and operational efficiency
- Operate within our Quality System, creating and updating records that support our regulated Medical Devices
- Exercise strong judgment on privacy-sensitive cases including entangled patient profiles, merge requests, and data integrity issues
What You’ll Bring
- 3–5 years of experience in technical support, escalation engineering, or a related role involving hands-on troubleshooting of production systems
- Demonstrated software development experience (e.g., Python, TypeScript, NodeJS, React)
- A proactive mindset that persistently hunts down root causes and implements durable solutions rather than applying one-off fixes
- Hands-on experience with observability tools (Datadog, Sentry, New Relic, or similar) and ticket management in Jira
- Experience with incident management processes, including acting as incident commander or on-call responder
- Experience debugging web applications using browser developer tools and tracing issues across the full stack
- Ability to troubleshoot APIs, reproduce issues, and write clear defect reports for engineering teams
- Calm under pressure with strong prioritization skills -- comfortable managing competing urgent requests simultaneously
- Outstanding communication skills with the ability to work collaboratively in remote/async environments and translate technical issues for non-technical audiences
- An excitement to learn new skills and technologies on the job
- Bachelor's Degree in Computer Science or a related field, equivalent experience, or evidence of exceptional ability
Nice To Have
- Experience in safety-critical environments, medical technology, or HIPAA/privacy-sensitive environments
- Familiarity with MRI imaging workflows, DICOM, or clinical application support
- Background in SRE practices: monitoring, alerting, runbook automation
- Familiarity with Auth0 or AWS infrastructure
- Experience with SQL and database troubleshooting
Our Values
First: we are Pioneers
- Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.
Second: we are Platform-Builders
- We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.
Above all: we are Patients
- We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.
What We Offer
- An avenue to make a positive impact on people's lives and their health
- We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member
- Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
- Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize
- Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
- We now offer the Prenuvo’s Commuter Benefits Plan to help cover your transit and parking costs. Whether you ride, drive, or park, we’ve got you covered—making your commute easier and more affordable!
- Prenuvo offers a 401(k) retirement savings plan to eligible employees, allowing team members to make pre-tax contributions toward their retirement. While Prenuvo facilitates access to the plan, the company does not currently offer matching contributions.
- We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
- The base salary for this role ranges from $90,000-$110,000 in local currency, depending upon experience and geographic location
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.
Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.
Ready to apply?
Apply to Prenuvo
About Us
We are looking for a motivated Escalation Engineer to join our team. You have a passion for understanding and supporting your users, and are excited to deepen your software development and investigation skills. You thrive in fast-paced environments where no two days are the same -- triaging complex issues, diving into logs and code, and working side-by-side with engineering to keep our platform reliable. You are passionate about building products and systems that make a meaningful impact on the lives of thousands of people and their health.
We are looking for a motivated Escalation Engineer to join our team. You have a passion for understanding and supporting your users, and are excited to deepen your software development and investigation skills. You thrive in fast-paced environments where no two days are the same -- triaging complex issues, diving into logs and code, and working side-by-side with engineering to keep our platform reliable. You are passionate about building products and systems that make a meaningful impact on the lives of thousands of people and their health.
Working Hours: This role operates on a 5:00 AM – 2:00 PM PT schedule.
Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!
What You’ll Do
- Respond to submitted requests through our ticketing system and via direct message, providing technical support for our clinical applications
- Coordinate with other teams on Slack to troubleshoot issues, triaging by severity and driving toward resolution within SLA targets
- Respond to incidents -- gathering information, troubleshooting, and helping guide them to resolution alongside engineering teams
- Update status pages during escalations and write postmortems summarizing root cause, impact, and follow-up actions
- Create knowledge base articles, runbooks, and canned responses with clear, repeatable steps in Confluence
- Perform deep troubleshooting using past experience, internal tools, and observability platforms such as Datadog and Sentry -- investigating down to the code level where needed
- Translate complex technical findings into clear updates for non-technical stakeholders including clinical and operational teams
- Identify trends in recurring incidents and surface patterns to engineering and product teams to drive systemic improvements
- Build tools and scripts to support our teams, improving development and operational efficiency
- Operate within our Quality System, creating and updating records that support our regulated Medical Devices
- Exercise strong judgment on privacy-sensitive cases including entangled patient profiles, merge requests, and data integrity issues
What You’ll Bring
- 3–5 years of experience in technical support, escalation engineering, or a related role involving hands-on troubleshooting of production systems
- Demonstrated software development experience (e.g., Python, TypeScript, NodeJS, React)
- A proactive mindset that persistently hunts down root causes and implements durable solutions rather than applying one-off fixes
- Hands-on experience with observability tools (Datadog, Sentry, New Relic, or similar) and ticket management in Jira
- Experience with incident management processes, including acting as incident commander or on-call responder
- Experience debugging web applications using browser developer tools and tracing issues across the full stack
- Ability to troubleshoot APIs, reproduce issues, and write clear defect reports for engineering teams
- Calm under pressure with strong prioritization skills -- comfortable managing competing urgent requests simultaneously
- Outstanding communication skills with the ability to work collaboratively in remote/async environments and translate technical issues for non-technical audiences
- An excitement to learn new skills and technologies on the job
- Bachelor's Degree in Computer Science or a related field, equivalent experience, or evidence of exceptional ability
Nice To Have
- Experience in safety-critical environments, medical technology, or HIPAA/privacy-sensitive environments
- Familiarity with MRI imaging workflows, DICOM, or clinical application support
- Background in SRE practices: monitoring, alerting, runbook automation
- Familiarity with Auth0 or AWS infrastructure
- Experience with SQL and database troubleshooting
Our Values
First: we are Pioneers
- Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.
Second: we are Platform-Builders
- We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.
Above all: we are Patients
- We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.
What We Offer
- An avenue to make a positive impact on people's lives and their health
- We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member
- Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
- Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize
- Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
- We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
- Prenuvo offers eligible Canadian employees access to both RRSP and TFSA retirement savings plans, with immediate, optional enrollment and the flexibility to invest and save for the future on your own terms. While Prenuvo provides access to these plans, the company does not currently offer matching contributions.
- The base salary for this role ranges from $100,000-$120,000 in local currency, depending upon experience and geographic location
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.
Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.
Ready to apply?
Apply to Prenuvo