This is a 100% remote position open only to candidates currently based in Canada. Applicants must be legally authorized to work in Canada and reside in the country.

About Point

✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life changing goals.

✨ Funding: With over $175M raised from top investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we’re scaling fast! You have the opportunity to join us at a pivotal stage.

✨ Game-changing Product: We're building a category defining company in home equity. We’ve earned a 4.7 Trustpilot rating and an A+ from the BBB, a testament to the value we provide to our 20,000+ customers.

✨ Great Place to Work: Our employees love working here! We are a Certified Great Place to Work and a Fortune Best Workplaces in the Bay Area.

✨ Remote First Culture, Genuine Connection: Work from anywhere in Canada, while staying closely connected through virtual collaboration, team gatherings, and a people-first culture.

About the role

AI is reshaping how we serve homeowners at Point — from voice agents to email, chat, and SMS agents that enable self-service at scale. We're hiring a Technical Lead Manager to lead the team building them. You'll run a small, senior team, stay hands-on in the code, set technical direction, and work directly with Product, Ops, and CX. If you want to ship applied AI that customers directly interact with, this is the role.

Check out our latest Engineering Blog to learn more about why it's a great time to join Point's Engineering team!

Your responsibilities

• Define the AI technical strategy for CX, including evaluating and selecting frameworks, platforms, and vendor solutions.
• Own the technical roadmap for Point's AI-powered customer experience — voice, email, chat, and SMS agents that handle real homeowner interactions.
• Write code alongside your team — review PRs, prototype new agent capabilities, and debug production issues.
• Partner with Product, CX, and Ops to identify where AI agents can replace or augment manual workflows, then ship it.
• Establish success metrics for agent performance and use data to prioritize the roadmap.
• Design reliable agent architectures — orchestration, tool use, guardrails, fallback handling — that work at production scale.
• Lead and grow a small, senior engineering team: set high expectations, remove blockers, create space for deep work.
• Drive observability and reliability across the AI agent stack, leveraging tools like Langfuse.

About you

• 7+ years of software engineering experience building and operating production systems, including at least 2 years leading or managing engineering teams.
• Proven experience developing and shipping LLM-powered, conversational AI, or agentic systems in real-world environments.
• Track record of delivering customer-facing products end-to-end, from initial design through deployment, monitoring, and iteration.
• Strong ability to partner with cross-functional stakeholders (Product, Operations, CX) to translate business needs into scalable technical solutions and deliver measurable impact.
• Deep systems design expertise, with a focus on building reliable, observable, real-time services.
• Demonstrated technical leadership, including guiding architecture decisions, evaluating trade-offs, and ensuring high-quality execution.
• Experience defining and driving technical strategy and roadmaps for AI-driven, agentic customer experiences aligned with business objectives.
• Proven ability to hire, mentor, and develop high-performing engineering teams, fostering a culture of ownership, innovation, and continuous learning.
• Experience managing and mentoring engineers, driving performance, and building a strong, accountable engineering culture.
• Hands-on experience with LLM and agent development, including prompt engineering, RAG, tool usage, and orchestration frameworks.
• Comfortable making build-vs-buy decisions and rigorously evaluating third-party vendors and platforms.
• Familiarity with conversational AI infrastructure such as telephony, messaging APIs, or chat platforms at scale (preferred).
• Experience with AI/ML evaluation and observability, including instrumentation for quality, drift detection, and continuous improvement (preferred).
• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

Compensation at Point will be determined by skills, experience, and geographic location.

• 188,080 - 207,878 CAD

This does not include any other potential components of the compensation package, including equity, benefits, and perks outlined above. At the launch of each position, we benchmark compensation to the appropriate role and level utilizing competitive compensation data from various data sources as references. At the offer stage, we use the signal we received from our interviews, coupled with your experience, location, and other job-related factors, to determine final compensation.

Point is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn. 

This is a 100% remote position open only to candidates currently based in Canada. Applicants must be legally authorized to work in Canada and reside in the country.

About Point

✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life changing goals.

✨ Funding: With over $175M raised from top investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we’re scaling fast! You have the opportunity to join us at a pivotal stage.

✨ Game-changing Product: We're building a category defining company in home equity. We’ve earned a 4.7 Trustpilot rating and an A+ from the BBB, a testament to the value we provide to our 20,000+ customers.

✨ Great Place to Work: Our employees love working here! We are a Certified Great Place to Work and a Fortune Best Workplaces in the Bay Area.

✨ Remote First Culture, Genuine Connection: Work from anywhere in Canada, while staying closely connected through virtual collaboration, team gatherings, and a people-first culture.

About the role

As a Technical Lead on the Growth team, you will own the fullstack architecture for our customer-facing conversion and engagement surfaces, with a primary focus on backend services, APIs, and data flows. You’ll lead 3–6 engineers through multi-month projects, balancing hands-on backend development with architectural leadership across the stack.

Check out our latest Engineering Blog to learn more about why it's a great time to join Point's Engineering team!

Your responsibilities

• Define and evolve the fullstack architecture for Growth surfaces — landing pages, onboarding flows, conversion funnels, and personalization layers — with a focus on backend services, APIs, and data flows that power these experiences.
• Champion a component-driven design system with modular, testable patterns that support A/B testing, feature flagging, and rapid experimentation.
• Drive performance optimization across the stack — backend response times, API efficiency, database query performance, and frontend delivery (Core Web Vitals, bundle size, rendering) — as a lever for conversion and engagement.
• Partner with Design, Product, and Marketing to scope experiments, translate requirements into scalable backend services and accessible frontend implementations, and prioritize conversion improvements.
• Translate technical constraints to non-technical stakeholders and use written documentation to drive alignment on architectural decisions.
• Remain hands-on: write and review code daily across backend (Ruby, Python) and frontend (TypeScript/React), with the majority of your time spent on backend services, APIs, and infrastructure.
• Provide accurate milestone estimates, monitor progress against schedules, and proactively communicate risks to stakeholders.
• Technical Leadership & Mentorship
  • Mentor engineers on backend best practices, API design, database modeling, and the business context of their work.
  • Lead backend design reviews independently and establish standards for code quality, performance, and testing coverage.

About you

• Required Qualifications:

  • BS/MS in Computer Science/Engineering or equivalent experience.
  • 7+ years of software engineering experience, with 4+ years focused on backend development.
  • Deep proficiency in Ruby and/or Python, with strong working knowledge of TypeScript and React.
  • Strong experience with API design, relational databases (PostgreSQL), and distributed systems.
  • Proficiency with at least one public cloud provider (AWS, Azure, GCP) and CI/CD pipelines.
  • Proven track record of leading small-to-medium teams to deliver high-quality, customer-facing applications.
  • Clear communicator comfortable presenting to both technical and business audiences.

  Preferred Qualifications:

  • Experience with A/B testing frameworks and data-driven experimentation in a Growth or conversion-focused environment.
  • Experience integrating AI/ML-powered personalization or recommendation features.
  • Hands-on experience with analytics instrumentation (e.g., PostHog, Segment, Amplitude).
  • Familiarity with frontend performance optimization (Core Web Vitals, SSR/ISR, bundle analysis).

Compensation at Point will be determined by skills, experience, and geographic location.

• 151,408 - 167,346 CAD

This does not include any other potential components of the compensation package, including equity, benefits, and perks outlined above. At the launch of each position, we benchmark compensation to the appropriate role and level utilizing competitive compensation data from various data sources as references. At the offer stage, we use the signal we received from our interviews, coupled with your experience, location, and other job-related factors, to determine final compensation.

Point is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn. 

This is a 100% remote position open only to candidates currently based in Canada. Applicants must be legally authorized to work in Canada and reside in the country.

About Point

✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life changing goals.

✨ Funding: With over $175M raised from top investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we’re scaling fast! You have the opportunity to join us at a pivotal stage.

✨ Game-changing Product: We're building a category defining company in home equity. We’ve earned a 4.7 Trustpilot rating and an A+ from the BBB, a testament to the value we provide to our 20,000+ customers.

✨ Great Place to Work: Our employees love working here! We are a Certified Great Place to Work and a Fortune Best Workplaces in the Bay Area.

✨ Remote First Culture, Genuine Connection: Work from anywhere in Canada, while staying closely connected through virtual collaboration, team gatherings, and a people-first culture.

About the role

We’re seeking a Senior Software Engineer to join our team and help support and grow Point’s multi-product digital platform. In this role, you’ll work closely with senior engineers and product partners on the Docket Operations pillar, contributing to features and systems that enable our Docket Operations team to deliver faster, smarter, and efficient solutions.

You’ll gain hands-on experience building and maintaining services across multiple systems, supporting integrations across internal tools, and learning how emerging technologies—such as AI-assisted workflows—are applied in real-world production environments. This role is ideal for a career engineer who is eager to learn, comfortable working in a fast-paced environment, and excited to grow their technical and product skills through collaboration and mentorship.

Your responsibilities

• Implement features and services including design and document significant projects that involve collaborations among multiple classes and updates to database schemas, applying design patterns appropriately.
• Write, test, and maintain high-quality code across one or more codebases (e.g., TypeScript, Python, Ruby).
• Craft thoughtful PRs, even for complex changes, and guide reviewers to address the most important areas of feedback. You consistently provide thoughtful, detailed reviews of other's code.
• Document medium-sized technical designs (multiple collaborating classes, database schema changes), prepare and lead technical design reviews with coaching from more senior technical leads.
• Participate in sprint planning, grooming, and retrospectives to understand business context and priorities.
• Respond to code reviews and feedback, continuously improving code quality and reliability.
• Use AI- and data-powered components are used in production systems while following responsible data and privacy guidelines.
• Take ownership of assigned tasks or features, communicating progress and blockers clearly.
• You are growing in your skills as a mentor and coach. You are able to help new team members onboard and provide guidance for junior engineers.

About you

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 3+ years of professional experience in software development (excluding internships) with a focus on back-end or full-stack development.
• Strong proficiency in one or more backend languages (e.g., Ruby, Python).
• Deep understanding of distributed systems, caching, and database optimization.
• Experience building user interfaces using modern frontend technologies such as TypeScript, JavaScript, HTML, CSS, and component-based frameworks (e.g., React).
• Strong understanding of responsive design, accessibility, and user experience fundamentals.
• Familiarity with full-stack development and collaborating closely with backend services.
• Experience in consuming APIs and integrating frontend applications with backend services.
• Ability to communicate clearly with teammates and ask questions to clarify product or design requirements.
• Comfortable working in a fast-paced environment, balancing quality and speed while learning under guidance.
• Collaborative team player who values feedback, mentorship, and continuous improvement.
• Demonstrated use of AI tools to accelerate development is a strong plus.
• Exposure to design systems or shared component libraries is a plus.
• Experience with frontend performance optimization and debugging is a plus.

Point is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn. 

This is a 100% remote position open only to candidates currently based in Mexico. Applicants must be legally authorized to work in Mexico and reside in the country.

About Point

✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life changing goals.

✨ Funding: With over $175M raised from top investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we’re scaling fast! You have the opportunity to join us at a pivotal stage.

✨ Game-changing Product: We're building a category defining company in home equity. We’ve earned a 4.7 Trustpilot rating and an A+ from the BBB, a testament to the value we provide to our 20,000+ customers.

✨ Great Place to Work: Our employees love working here! We are a Certified Great Place to Work and a Fortune Best Workplaces in the Bay Area.

✨ Online Collaboration, Connected Culture: Based in Mexico, this hybrid role offers flexibility while fostering strong connection through in-person moments, cross-functional teamwork, and a people-first culture that prioritizes collaboration, belonging, and shared success. 

About the role

This is an exciting opportunity to join Point as we expand our engineering presence in Mexico. As one of the first engineers on the ground, you will play a pivotal role in shaping and scaling our Mexico-based platform engineering team. You’ll work alongside a highly experienced and talented Platform Engineering group responsible for our AWS cloud infrastructure, CI/CD pipelines, monitoring and reliability systems, and AI-driven developer productivity initiatives. This role offers high ownership, meaningful impact, and the chance to help build the foundation of a growing global engineering organization.

Your responsibilities

• Drive the adoption of agentic and AI-assisted software development practices across engineering teams
• Manage, and scale AWS cloud infrastructure to support reliable and secure production systems
• Build, operate, and improve CI/CD pipelines to enable fast, safe, and repeatable deployments
• Develop and maintain IaC for consistent, auditable, and scalable environments
• Improve developer productivity by containerizing, standardizing, and simplifying development tools and workflows
• Plan and execute infrastructure patching, upgrades, and lifecycle management with minimal service disruption
• Partner closely with the Security team to deploy and operate SAST, DAST, and SIEM solutions
• Lead the adoption of observability platforms and continuously improve infrastructure and application health monitoring

About you

• 5+ years of experience in Platform Engineering, DevOps, or Cloud Engineering, with a Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field.
• Strong experience with shell scripting (e.g., Bash) to automate infrastructure and development workflows
• Proficiency in at least one programming language (e.g., Python, Go, Java, or similar)
• Hands-on experience managing infrastructure using Infrastructure as Code tools such as Terraform, AWS CDK, or CloudFormation
• Experience containerizing applications using Docker and Cloud Native Buildpacks
• Solid experience with AWS services, including compute (ECS, EKS, EC2, Lambda), storage (S3), data services (RDS, Redis), and core governance and identity services (Control Tower, IAM)
• Experience with observability and monitoring platforms such as Datadog, New Relic, or similar tools
• Hands-on experience building and maintaining CI/CD workflows using GitHub Actions

NICE TO HAVE

• Experience leading developer productivity initiatives that measurably improve engineering efficiency and workflow optimization.
• Deeper experience designing and operating AWS security programs and services (e.g., GuardDuty, Inspector, Security Hub).
• Experience deploying and scaling SAST platforms such as SonarQube in multi-team or enterprise environments.

Point is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn.