A Career with Point72's Facilities Team

The Facilities team at Point72 delivers a high level of corporate services to our offices around the globe, including real estate, property management, construction project management, day-to-day operations, maintenance, and security.

WHAT YOU'LL DO

• Build a best-in-class front desk experience as the primary ambassador for visitors, vendors, and callers, ensuring a professional and welcoming environment
• Manage daily front desk operations including phone handling, visitor registration, and mail and package processing
• Streamline and own front desk processes and procedures to improve efficiency and scale as the office grows
• Coordinate meeting room schedules, prepare meeting spaces, and manage on-site technology and catering requests
• Maintain office supply inventory, oversee basic equipment upkeep, and coordinate with building management and external vendors for repairs and services
• Support new hire onboarding logistics by preparing access, workspaces, and welcome materials
• Troubleshoot and resolve facility and visitor-related issues promptly, escalating and documenting outcomes to drive continuous improvement
• Execute administrative tasks such as document preparation, photocopying, filing, and basic record keeping
• Partner with security and internal teams to uphold access protocols, accurate visitor records, and day-to-day office safety routines

WHAT'S REQUIRED

• Previous experience in a front desk, receptionist, facilities, or administrative role
• Excellent verbal and written communication skills in English and Polish
• Ability to work Monday–Friday, 9:00 am–5:00 pm in-office at our Warsaw, Poland office
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Ability to multitask and prioritize workload effectively in a busy office environment
• Strong attention to detail and sound problem-solving abilities
• Professional demeanor with strong interpersonal and customer service skills
• Availability to work on-site in Warsaw, PL
• Commitment to the highest ethical standards

WE TAKE CARE OF OUR PEOPLE

We invest in our people, their careers, their health, and their well-being. When you work here, we provide:

• Sports card
• Private life insurance
• Private medical and dental care, with vision allowance
• Private pension scheme
• Volunteer opportunities
• Support for employee-led affinity groups representing women, people of color and the LGBT+ community
• Business travel accident insurance
• Employee assistance program
• Educational assistance reimbursement

ABOUT POINT72

Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry's brightest talent by cultivating an investor-led culture and committing to our people's long-term growth. For more information, visit https://point72.com/.

Our Warsaw office gives us access to world-class talent with a reputation for excellence and innovation. We're looking to build an office of subject-matter experts whose fresh perspectives will help evolve our infrastructure and advance the capabilities of our teams. Learn more at https://point72.com/Warsaw.

A Career with Point72’s Facilities Team

The Facilities team at Point72 delivers a high level of corporate services to our offices around the globe, including real estate, property management, construction project management, day-to-day operations, maintenance, and security.

What you’ll do

• Lead and manage all facilities, reception, and workplace experience teams for the UK offices, ensuring exceptional operational standards and service delivery.
• Oversee facilities operations including office administration, vendor management, building management relationships, space planning, maintenance, and health and safety compliance.
• Ensure consistent delivery of guest services, event coordination, conference room management, and front‑of‑house activities.
• Develop and execute workplace strategies that support the firm’s business needs and enhance employee experience in the London office.
• Manage operational budgets, vendor contracts, and service-level expectations for all facilities-related services.
• Collaborate with senior leaders, support teams, and external partners to align operational objectives and ensure seamless execution.
• Identify and resolve operational issues through data‑driven analysis and proactive problem‑solving.
• Lead, mentor, and develop a high-performing Facilities and Workplace Experience team.
• Drive continuous improvement initiatives and adopt best practices for UK office operations.
• Uphold and promote the firm’s culture, professional standards, and commitment to integrity.

What’s required

• Bachelor’s degree.
• 5–10 years of experience in facilities management, people operations, workplace management, or a related field.
• Strong leadership experience with a proven ability to manage and develop teams.
• Excellent written and verbal communication skills, with the ability to handle confidential and sensitive situations with discretion.
• Demonstrated ability to work effectively with senior stakeholders and cross‑functional teams.
• Strong organizational skills and the ability to manage multiple projects and deadlines in a fast‑paced environment.
• Proficiency with workplace management systems and Microsoft Office.
• Commitment to continuous learning, operational excellence, and adapting to the evolving needs of a growing UK office.
• Proven ability to contribute to and maintain a positive, professional workplace culture.
• Commitment to the highest ethical standards

We take care of our people

We invest in our people, their careers, their health, and their well-being. When you work here, we provide:

• Private Medical and Dental Insurances
• Generous parental and family leave policies
• Volunteer opportunities
• Support for employee-led affinity groups representing women, people of colour and the LGBQT+ community
• Mental and physical wellness programmes
• Tuition assistance
• Non-contributory pension and more

About Point72

Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry’s brightest talent by cultivating an investor-led culture and committing to our people’s long-term growth. For more information, visit https://point72.com/ .