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Life at Plume
At Plume, we believe that technology isn't about moving faster, it's about making life’s moments better. Which is why we’ve built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces—and human experiences—at massive scale.
We now deliver services to over 60 million locations globally and have managed over 3 billion devices on our platform. We’re expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the world's largest Internet Service Providers (ISPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data.
With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies don't, work to do what should be done (rather than what can), and if we can’t do it exceptionally well, we don’t do it. It’s how we've assembled a team of world-class builders, thinkers, and doers. And it’s how we’re reinventing what’s possible every day.
Overview:
Drive high-impact, cross-functional strategic initiatives with a focus on M&A, partnerships, and investments. This role partners closely with senior leadership, providing visibility into executive decision-making while shaping Plume’s growth across core markets and adjacencies.
Responsibilities
- Support development and execution of M&A strategy aligned to corporate objectives
- Identify and evaluate opportunities across core and adjacent markets
- Lead financial modeling, valuation, and strategic analysis
- Participate in due diligence, transaction structuring, and deal execution
- Build relationships with startups, investors, advisors, and executives across the ecosystem
- Partner with business units on growth initiatives and new business launches
- Create executive-level presentations to drive strategic decisions
- Collaborate cross-functionally across Product, Finance, and GTM teams
Qualifications
- 5+ years in Corporate Development, Investment Banking, Private Equity, or Consulting
- Strong foundation in financial modeling, valuation, and corporate finance
- Experience with M&A diligence and transaction execution (integration a plus)
- Ability to analyze complex, ambiguous datasets and generate actionable insights
- Experience in or strong interest in telecom / technology / CSP space
- Proven ability to influence and communicate with senior executives
What You’ll Bring/Who You Are
- Strategic thinker with strong analytical rigor
- Comfortable operating in ambiguity and unstructured environments
- Ability to translate analysis into clear, actionable recommendations
- Strong relationship builder across internal and external stakeholders
- Effective communicator with executive presence and influence
Total compensation package would include: An anticipated base compensation of $190,000.00 -$240,000.00 + bonus + equity + benefits. Benefits include: a 401k plan and company match, basic life insurance, and unparalleled health, dental, vision, and other benefits and perks. An employee's base salary may depend on a number of factors including job-related knowledge, education, skills, experience, and other business-related considerations.
#HybridWork #HybridRole #HybridJobs #RemoteHybrid
About Plume
As the creator of the only open, hardware-independent, cloud-controlled experience platform for ISPs and their subscribers, Plume partners with over 400 ISP customers, including some of the world’s largest such as Comcast, Charter, Liberty Global, and J:COM.
Using OpenSync, the most widely supported open-source, silicon-to-cloud framework for smart spaces, Plume’s software-defined network allows ISPs to decouple their service offerings from hardware and rapidly curate and deliver new services over a multi-vendor, open-platform architecture.
Plume is an equal opportunity workplace that maintains a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to race, color, creed, religion, sex, national origin, age, physical or mental disability, sexual orientation, gender identity, marital status, pregnancy, childbirth or related individual conditions, medical conditions (as defined by state law), military or veteran status, or any other characteristic protected by federal, state or local law.
Ready to apply?
Apply to Plume
Life at Plume
At Plume, we believe that technology isn't about moving faster, it's about making life’s moments better. Which is why we’ve built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces—and human experiences—at massive scale.
We now deliver services to over 60 million locations globally and have managed over 3 billion devices on our platform. We’re expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the world's largest Internet Service Providers (ISPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data.
With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies don't, work to do what should be done (rather than what can), and if we can’t do it exceptionally well, we don’t do it. It’s how we've assembled a team of world-class builders, thinkers, and doers. And it’s how we’re reinventing what’s possible every day.
Customer Success Director (Strategic Accounts)
Plume operates a recurring revenue model where long-term growth depends on ISP customers realizing measurable, sustained value from our platform. Customer Success is therefore a core driver of retention, expansion, and profitability.
We are seeking a Customer Success Director (Strategic Accounts) to own a portfolio of high-value ISP customers and drive adoption, value realization, retention, and expansion. This is a post-sales, non-quota-carrying role focused on maximizing customer outcomes while partnering closely with Sales on growth opportunities. We are specifically looking for candidates whose career has been rooted in Customer Success!
You will act as a trusted advisor to executive stakeholders, aligning Plume’s platform to customer business goals and ensuring measurable impact across growth, churn reduction, cost efficiency, and customer experience.
What You’ll Do
Own Customer Outcomes Across a Strategic Portfolio
- Manage a portfolio of strategic ISP customers (defined as a set of named, high-value accounts with long-term revenue and growth potential).
- Own onboarding, adoption, value realization, and customer health across the full customer lifecycle.
- Develop deep understanding of each customer’s business model, GTM strategy, and success metrics.
- Lead Executive Business Reviews (EBRs) focused on outcomes, ROI, and forward strategy.
- Act as a trusted advisor, guiding customers on best practices across product, operations, and go-to-market.
- Drive renewals and retention, proactively identifying and mitigating churn risk.
- Partner with Sales to identify expansion opportunities (cross-sell/upsell), while remaining non-quota carrying.
Scale and Improve Customer Success at Plume
- Contribute to building and scaling Plume’s Customer Success function.
- Identify opportunities to improve customer journeys, playbooks, tooling, and engagement models.
- Analyze trends across accounts to inform repeatable best practices and strategic insights.
- Help define and standardize the Plume Customer Success methodology.
Drive Cross-Functional Alignment & Advocacy
- Partner with Product, Sales, Marketing, and Technical teams to deliver unified customer outcomes.
- Advocate for customers internally and influence product roadmap through structured feedback.
- Support customer advocacy programs (case studies, references, success stories).
- Engage leadership on strategic accounts, escalations, and performance metrics.
Required Experience & Skills
- 10+ years of experience in a dedicated Customer Success function managing strategic or enterprise accounts
- Proven experience across key Customer Success functions:
○ Onboarding & implementation
○ Adoption & usage growth
○ Value realization & ROI articulation
○ Customer health & lifecycle management
○ Renewals & retention - Deep knowledge of the ISP (Internet Service Provider) industry, including:
○ Go-to-market models and growth drivers
○ Network operations and service delivery
○ Customer support models
○ Wireless technologies and CPE
○ Emerging applications of AI in ISP operations - Strong commercial acumen with ability to balance customer value and business outcomes
- Skilled in stakeholder management, including executive-level engagement
- Experience working cross-functionally with Sales, Product, and Engineering teams
- Analytical and structured thinker with a data-driven approach to customer outcomes
- Excellent communication and presentation skills
- Bachelor’s degree (or equivalent experience)
Total compensation package would include: An anticipated base compensation of $160,000.00 + bonus + equity + benefits. Benefits include: a 401k plan and company match, basic life insurance, and unparalleled health, dental, vision, and other benefits and perks. An employee's base salary may depend on a number of factors including job-related knowledge, education, skills, experience, and other business-related considerations.
#RemoteWork #LI-Remote #WorkFromHome #RemoteJob #WFH
About Plume
As the creator of the only open, hardware-independent, cloud-controlled experience platform for ISPs and their subscribers, Plume partners with over 400 ISP customers, including some of the world’s largest such as Comcast, Charter, Liberty Global, and J:COM.
Using OpenSync, the most widely supported open-source, silicon-to-cloud framework for smart spaces, Plume’s software-defined network allows ISPs to decouple their service offerings from hardware and rapidly curate and deliver new services over a multi-vendor, open-platform architecture.
Plume is an equal opportunity workplace that maintains a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to race, color, creed, religion, sex, national origin, age, physical or mental disability, sexual orientation, gender identity, marital status, pregnancy, childbirth or related individual conditions, medical conditions (as defined by state law), military or veteran status, or any other characteristic protected by federal, state or local law.
Ready to apply?
Apply to Plume
Life at Plume
At Plume, we believe that technology isn't about moving faster, it's about making life’s moments better. Which is why we’ve built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces—and human experiences—at massive scale.
We now deliver services to over 60 million locations globally and have managed over 3 billion devices on our platform. We’re expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the world's largest Internet Service Providers (ISPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data.
With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies don't, work to do what should be done (rather than what can), and if we can’t do it exceptionally well, we don’t do it. It’s how we've assembled a team of world-class builders, thinkers, and doers. And it’s how we’re reinventing what’s possible every day.
- Shape the end-to-end experience of our consumer mobile app — from early concept and user flows through pixel-perfect, production-ready assets handed off to engineering
- Drive native app design across iOS and Android, applying platform-specific conventions (Human Interface Guidelines, Material Design) while maintaining a cohesive cross-platform product identity
- Co-own and evolve our design system. Build and maintain reusable component libraries, tokens, and documentation that scale with the product
- Lead user research and usability testing initiatives to validate design hypotheses, uncover pain points, and inform product direction with real user insight
- Champion accessibility throughout the design process, ensuring our product meets or exceeds WCAG standards and feels inclusive to all users
- Partner closely with product managers, engineers, and other designers to align design strategy with product goals and ship experiences on time and on spec
- Prototype click-through experiences in Figma or ProtoPie to communicate and validate ideas quickly across varying levels of fidelity
- Continue to build on you existing AI experience with the mindset of always looking for new areas of automation and efficiency. The role of the designer is changing but the need for our expertise and skill sets has never been greater.
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10+ years of experience of product design in SaaS platforms and specifically in B2B applications and services. Designing for high quality web enterprise reporting and analytics products
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Excellent communicator — both within our design team, and with external stakeholders
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Curious, self-motivated, and collaborative.
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Believe in shipping on-time, on-spec.
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Great sense of aesthetic - visually current and forward-looking.
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People and work that inspires you, come from all walks of life, not just the field of design. You are able to clearly articulate why they are inspirational to you.
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Experience with major design frameworks such as design thinking.
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Required expertise in Figma and experience with Confluence and Jira.
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Required: link to the online portfolio of your prior work.
We are unable to offer sponsorship at this time. Total Compensation package would include: anticipated base compensation range of $128,525.00 - $155,000.00 + bonus + equity + benefits. Benefits include: a 401k plan and a company match, basic life insurance plus unparalleled health, dental, vision and other benefits and perks. Please see here for more details. An employee’s base salary and its position within the range may depend on a number of factors including job related knowledge, education, skills, experience and other business related considerations. Published ranges are provided in good faith at the time of posting.
#RemoteWork #LI-Remote #WorkFromHome #RemoteJob #WFH
About Plume
As the creator of the only open, hardware-independent, cloud-controlled experience platform for ISPs and their subscribers, Plume partners with over 400 ISP customers, including some of the world’s largest such as Comcast, Charter, Liberty Global, and J:COM.
Using OpenSync, the most widely supported open-source, silicon-to-cloud framework for smart spaces, Plume’s software-defined network allows ISPs to decouple their service offerings from hardware and rapidly curate and deliver new services over a multi-vendor, open-platform architecture.
Plume is an equal opportunity workplace that maintains a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to race, color, creed, religion, sex, national origin, age, physical or mental disability, sexual orientation, gender identity, marital status, pregnancy, childbirth or related individual conditions, medical conditions (as defined by state law), military or veteran status, or any other characteristic protected by federal, state or local law.
Ready to apply?
Apply to Plume
Life at Plume
At Plume, we believe that technology isn't about moving faster, it's about making life’s moments better. Which is why we’ve built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces—and human experiences—at massive scale.
We now deliver services to over 60 million locations globally and have managed over 3 billion devices on our platform. We’re expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the world's largest Internet Service Providers (ISPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data.
With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies don't, work to do what should be done (rather than what can), and if we can’t do it exceptionally well, we don’t do it. It’s how we've assembled a team of world-class builders, thinkers, and doers. And it’s how we’re reinventing what’s possible every day.
Role Overview:
Plume is seeking a Product Marketing Manager focused on Sales Enablement to lead the strategy and execution of enablement programs that empower our global go-to-market teams. In this role, you will ensure that sales teams, solution architects, partner teams, and customer-facing organizations have the messaging, training, and tools needed to communicate Plume’s value and win with customers. You will work closely with Product Management, Sales Leadership, Marketing, Customer Success, and Partner teams to translate product innovations into clear messaging, effective enablement assets, and scalable training initiatives. This role is ideal for someone who thrives in fast-moving startup environments, understands how to support both business and technical sales audiences, and has experience selling into large telecommunications providers or ISPs.
Responsibilities:
Own Sales Enablement Strategy
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Define and manage Plume’s sales enablement framework and processes
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Ensure sales teams globally understand:
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What’s new?
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Why it matters to customers?
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How to position Plume effectively?
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Drive enablement for major launches, product updates, and strategic initiatives
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Partner with Sales Leadership to align enablement with pipeline and revenue goals.
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Drive adoption of key assets needed across customer engagement process
Develop Sales Content and Messaging Guidance
Create or collaborate with peers on the core materials that help sellers communicate value, including:
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Sales talking points and pitch decks
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One-pagers and executive briefs
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FAQs and objection handling
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Competitive positioning and battlecards
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Product messaging and positioning
Deliver Global Training Programs
Design and deliver enablement across multiple channels:
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Live training sessions and workshops
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Sales kickoff and regional meetings
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On-demand video and recorded briefings
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Internal newsletters and targeted product marketing updates
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Partner and channel enablement programs
Partner Enablement
Support Plume’s channel partners, service providers, and ODM partners by delivering:
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Partner sales kits and enablement assets
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Partner training sessions and webinars
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Joint go-to-market enablement materials
Measure & Improve Enablement Impact
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Gather feedback from sales teams, partners, and customer-facing teams
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Track adoption and usage of enablement assets
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Identify best practices from top-performing sellers
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Continuously improve messaging, assets, and enablement programs
Qualifications:
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5+ years of experience in product marketing, sales enablement, or solutions marketing
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Experience working at a startup or growth-stage software / IT company
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Experience with SaaS platforms or cloud-based services
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Experience supporting sales teams selling into telecommunications providers, ISPs, or large enterprise technology buyers
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Proven ability to translate technical capabilities into clear customer value
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Experience creating sales enablement assets, partner kits, and training programs
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Strong cross-functional collaboration skills
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Excellent written and verbal communication skills
Preferred
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Familiarity with broadband technologies, networking, WiFi, or telecom ecosystems
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Experience enabling sales engineers or technical pre-sales teams
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Experience supporting channel partners, OEMs, or ODM partners
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Experience supporting global go-to-market teams
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Experience in work-from-home first organizations
Working Model
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US-based
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Travel as needed for sales meetings, partner events, or company gatherings (<20%).
We are unable to offer sponsorship at this time. Total Compensation package would include: anticipated base compensation range of $151,146 - $173,318 + bonus + equity + benefits. Benefits include: a 401k plan and a company match, basic life insurance plus unparalleled health, dental, vision and other benefits and perks. Please see here for more details. An employee’s base salary and its position within the range may depend on a number of factors including job related knowledge, education, skills, experience and other business related considerations. Published ranges are provided in good faith at the time of posting.
#RemoteWork #LI-Remote #WorkFromHome #RemoteJob #WFH
About Plume
As the creator of the only open, hardware-independent, cloud-controlled experience platform for ISPs and their subscribers, Plume partners with over 400 ISP customers, including some of the world’s largest such as Comcast, Charter, Liberty Global, and J:COM.
Using OpenSync, the most widely supported open-source, silicon-to-cloud framework for smart spaces, Plume’s software-defined network allows ISPs to decouple their service offerings from hardware and rapidly curate and deliver new services over a multi-vendor, open-platform architecture.
Plume is an equal opportunity workplace that maintains a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to race, color, creed, religion, sex, national origin, age, physical or mental disability, sexual orientation, gender identity, marital status, pregnancy, childbirth or related individual conditions, medical conditions (as defined by state law), military or veteran status, or any other characteristic protected by federal, state or local law.
Ready to apply?
Apply to Plume
Life at Plume
At Plume, we believe that technology isn't about moving faster, it's about making life’s moments better. Which is why we’ve built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces—and human experiences—at massive scale.
We now deliver services to over 60 million locations globally and have managed over 3 billion devices on our platform. We’re expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the world's largest Internet Service Providers (ISPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data.
With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies don't, work to do what should be done (rather than what can), and if we can’t do it exceptionally well, we don’t do it. It’s how we've assembled a team of world-class builders, thinkers, and doers. And it’s how we’re reinventing what’s possible every day.
Role Description:
The Vice President of Customer Success – Americas (North and South America) is responsible for driving customer value, retention, and expansion across Plume’s service provider and enterprise customers throughout North and South America. This leader will own the post-sale customer lifecycle, ensuring successful deployment, adoption, and growth of Plume’s cloud-delivered services.
This role is both strategic and operational—leading regional customer success teams, shaping customer experience strategy, and partnering cross-functionally with Sales, Product, and Support to maximize customer outcomes and revenue growth.
Responsibilities:
Customer Outcomes & Growth
- Own customer retention, expansion, and value realization across the Americas region
- Drive adoption of Plume’s services
- Develop and execute account strategies to increase customer lifetime value
- Establish executive relationships with key customers and stakeholders
Regional Leadership
- Build, lead, and scale a high-performing Customer Success organization across North and South America
- Coach and develop regional leaders, CSMs, and technical account teams
- Align regional execution with global customer success strategy
Customer Lifecycle Management
- Oversee onboarding, implementation, adoption, and ongoing success programs
- Ensure customers realize measurable business outcomes from Plume’s platform
- Develop standardized playbooks, success metrics, and health scoring models and Quarterly business reviews internally and externally
Cross-Functional Collaboration
- Partner closely with Sales on renewals, upsells, and account planning
- Work with Product and Engineering to advocate for customer needs and influence roadmap
- Collaborate with Support and Operations to ensure world-class service delivery
Data & Performance Management
- Define and track KPIs including retention, NRR, churn, adoption, and customer satisfaction (NPS/CSAT)
- Leverage data and insights to proactively identify risks and growth opportunities
- Report regional performance to executive leadership
Qualifications:
Experience
- 12–15+ years in Customer Success, Account Management, or related leadership roles
- Proven experience leading regional or global teams in SaaS, cloud, or telecom environments
- Strong background working with service providers (ISPs, MSOs, telcos) preferred
- Demonstrated success driving retention and expansion in complex, enterprise accounts
Leadership & Skills
- Exceptional executive presence and customer-facing communication skills
- Strong commercial acumen with a track record of owning revenue outcomes
- Experience scaling teams across multiple countries and cultures
- Data-driven mindset with the ability to operationalize insights
Technical & Industry Knowledge
- Familiarity with networking, WiFi, and/or cloud-delivered services is highly desirable
- Understanding of subscription business models and platform adoption dynamics
Location
- United States (preferred)
- Willingness to travel domestically and internationally (~20–30%)
Why This Role at Plume
- Opportunity to shape customer success strategy at a category-defining AI networking company
- Direct impact on global growth and customer experience
- Work with leading service providers transforming connectivity and smart environments
Total Compensation package would include: anticipated base compensation range of $225,000 - $240,000 + commission + bonus + equity + benefits. Benefits include: a 401k plan and a company match, basic life insurance plus unparalleled health, dental, vision and other benefits and perks. Please see here for more details.
An employee’s base salary and its position within the range may depend on a number of factors including job related knowledge, education, skills, experience and other business related considerations. Published ranges are provided in good faith at the time of posting.
About Plume
As the creator of the only open, hardware-independent, cloud-controlled experience platform for ISPs and their subscribers, Plume partners with over 400 ISP customers, including some of the world’s largest such as Comcast, Charter, Liberty Global, and J:COM.
Using OpenSync, the most widely supported open-source, silicon-to-cloud framework for smart spaces, Plume’s software-defined network allows ISPs to decouple their service offerings from hardware and rapidly curate and deliver new services over a multi-vendor, open-platform architecture.
Plume is an equal opportunity workplace that maintains a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to race, color, creed, religion, sex, national origin, age, physical or mental disability, sexual orientation, gender identity, marital status, pregnancy, childbirth or related individual conditions, medical conditions (as defined by state law), military or veteran status, or any other characteristic protected by federal, state or local law.
Ready to apply?
Apply to Plume
Life at Plume
At Plume, we believe that technology isn't about moving faster, it's about making life’s moments better. Which is why we’ve built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces—and human experiences—at massive scale.
We now deliver services to over 60 million locations globally and have managed over 3 billion devices on our platform. We’re expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the world's largest Internet Service Providers (ISPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data.
With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies don't, work to do what should be done (rather than what can), and if we can’t do it exceptionally well, we don’t do it. It’s how we've assembled a team of world-class builders, thinkers, and doers. And it’s how we’re reinventing what’s possible every day.
About the Role
Plume’s Core Engineering team is looking for a Senior Wireless Firmware Engineer with deep expertise in WiFi driver development to lead innovation for large-scale WiFi and broadband solutions.
You will work across embedded firmware, wireless drivers, and system-level software to enable high-performance, scalable, and reliable WiFi experiences. This is a high-impact senior role where you will lead complex initiatives in wireless networking, performance optimization, and large-scale deployments, while mentoring other engineers and influencing system architecture.
What You’ll Do
- Lead design and development of WiFi firmware and driver architecture for next-generation wireless platforms
- Own critical components of the WiFi stack and drive technical direction across projects
- Mentor junior engineers and provide technical guidance across firmware and driver domains
- Design, develop, and optimize WiFi firmware and low-level wireless drivers
- Work on IEEE 802.11 stack (WiFi 4/5/6/6E/7), including MAC/PHY layers
- Debug and optimize WiFi drivers with chipset/SoC vendors
- Analyze network behavior and improve performance (throughput, latency, reliability)
- Participate in full software lifecycle: design, development, testing, deployment, and support
- Troubleshoot complex system-level issues across firmware, drivers, and networking stacks
Required Qualifications
- BS/MS/PhD in Computer Science, Electrical Engineering, or related field
- 8+ years of experience in embedded systems, firmware, or driver development
- Proven experience leading complex technical projects end-to-end
- Strong expertise in C/C++
- Deep experience with WiFi driver development at chipset/SoC level
- Strong understanding of Linux kernel and networking stack
- Deep knowledge of IEEE 802.11 MAC and PHY layers
- Experience with OpenWRT, RDK, or OpenSync
- Strong debugging and performance optimization skills
Preferred Qualifications
- Experience with Broadcom, Qualcomm, or MediaTek WiFi chipsets
- Experience with mesh networking and large-scale deployments
- Knowledge of MU-MIMO, OFDMA, beamforming, WiFi 7
- Python or scripting for automation
- Familiarity with cloud-managed networking systems
What You Bring
- Strong ownership and leadership mindset
- Ability to solve complex, ambiguous problems
- Experience mentoring engineers
- Excellent communication and collaboration skills
- Passion for building high-performance wireless systems
This role is fully remote but requires someone to reside in EST. Unfortunately, we are not offering sponsorship at this time.
The total compensation package would include an anticipated compensation range of $140,000.00 - $150,000.00, plus bonus, equity, and benefits. Benefits include: a 401 (k) plan and a company match, basic life insurance, plus unparalleled health, dental, vision, and other benefits and perks. An employee’s base salary and its position within the range may depend on several factors, including job-related knowledge, education, skills, experience, and other business-related considerations. Published ranges are provided in good faith at the time of posting.
#LI-Remote, #RemoteJobs, #WorkFromHome, #RemoteWork, #WFH
About Plume
As the creator of the only open, hardware-independent, cloud-controlled experience platform for ISPs and their subscribers, Plume partners with over 400 ISP customers, including some of the world’s largest such as Comcast, Charter, Liberty Global, and J:COM.
Using OpenSync, the most widely supported open-source, silicon-to-cloud framework for smart spaces, Plume’s software-defined network allows ISPs to decouple their service offerings from hardware and rapidly curate and deliver new services over a multi-vendor, open-platform architecture.
Plume is an equal opportunity workplace that maintains a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to race, color, creed, religion, sex, national origin, age, physical or mental disability, sexual orientation, gender identity, marital status, pregnancy, childbirth or related individual conditions, medical conditions (as defined by state law), military or veteran status, or any other characteristic protected by federal, state or local law.
Ready to apply?
Apply to Plume