Life at Plume
At Plume, we believe that technology isn't about moving faster, it's about making life’s moments better. Which is why we’ve built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces—and human experiences—at massive scale.
We now deliver services to over 60 million locations globally and have managed over 3 billion devices on our platform. We’re expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the world's largest Internet Service Providers (ISPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data.
With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies don't, work to do what should be done (rather than what can), and if we can’t do it exceptionally well, we don’t do it. It’s how we've assembled a team of world-class builders, thinkers, and doers. And it’s how we’re reinventing what’s possible every day.
Full-time position
Hybrid role, 3 days a week in our Ljubljana, Slovenia office.
Life at Plume
At Plume, we believe that technology isn't about moving faster; it's about making life’s moments better. Which is why we’ve built the world's first and only open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces—and human experiences—at a massive scale.
We now deliver services to over 60 million locations globally and have managed over 3 billion devices on our platform. We’re expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the world's largest Internet Service Providers (ISPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data.
With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies don't, work to do what should be done (rather than what can), and if we can’t do it exceptionally well, we don’t do it. It’s how we've assembled a team of world-class builders, thinkers, and doers. And it’s how we’re reinventing what’s possible every day.
Senior Technical Program Manager
We're looking for a Senior Technical Program Manager to take the wheel on some of our most exciting and high-impact initiatives - spanning automation, AI, and CI/CD. You'll be the connective tissue across engineering teams, making sure the right things get built, shipped, and measured.
This isn't a role for someone who likes to stay in the background. You'll drive clarity in ambiguous situations, call out blockers before they become fires, and help teams move faster without cutting corners.
Responsibilities
Program Management & Execution
- Own end-to-end planning, tracking, and delivery of programs across automation, AI, and CI/CD domains.
- Define and maintain program roadmaps, milestones, dependencies, and success metrics.
- Run crisp, efficient rituals (standups, reviews, retrospectives) that actually move things forward.
- Proactively surface risks and drive mitigation plans before issues escalate.
CI/CD & Automation
- Partner with engineering teams to track and accelerate initiatives that improve CI/CD pipelines, release velocity, and deployment reliability.
- Champion automation-first thinking across the SDLC — from testing and build pipelines to monitoring and incident response.
- Measure and report on pipeline health, lead time, and deployment frequency.
AI Initiatives
- Manage programs introducing AI-driven tools and workflows into engineering processes.
- Track adoption and impact of AI-enabled development tools and automation frameworks.
- Coordinate cross-team integration of AI technologies into engineering platforms.
Cross-Functional Leadership
- Serve as the primary point of coordination across engineering, product, SRE, and leadership stakeholders.
- Build strong working relationships across time zones and disciplines — you know how to get alignment without being the bottleneck.
- Communicate program status clearly and confidently to both technical and non-technical audiences.
- Drive a culture of accountability, transparency, and continuous improvement.
Qualifications
- 5+ years of experience in technical program management, with a track record of delivering complex, cross-functional programs.
- Deep Jira expertise, including project configuration, custom workflows, dashboards, and advanced JQL querying, with the ability to leverage Jira data (velocity trends, cycle time, sprint burndown) to drive decisions and proactively identify risks such as scope creep.
- Proven experience driving end-to-end Agile delivery for technical programs, including facilitating sprint planning (capacity planning, backlog refinement, story estimation), daily stand-ups, sprint reviews, and retrospectives that translate into measurable improvements across automation, AI, and CI/CD initiatives.
- Excellent written and verbal communication skills in English, with the ability to adapt messaging appropriately for different audiences, from senior executives to technical stakeholders such as staff engineers.
- Strong project management skills with the ability to bring structure and clarity to complex initiatives, maintain a high level of attention to detail, and consistently deliver outcomes within defined timelines.
Bonus points if you have:
- Experience in SaaS, networking, or connected devices.
- Familiarity with agile and scaled agile frameworks.
- Background working across globally distributed teams.
- Strong grasp of CI/CD concepts, DevOps practices, and the software development lifecycle.
- Hands-on experience managing AI or data-driven initiatives (you don't need to write the models, but you need to understand the landscape).
Why Plume
- Work on technology that reaches millions of real people in their homes every day.
- Hybrid flexibility — we believe in in-person collaboration and personal autonomy.
- A culture that values directness, curiosity, and getting things done.
- Competitive compensation, equity, and benefits.
About Plume
As the creator of the only open, hardware-independent, cloud-controlled experience platform for ISPs and their subscribers, Plume partners with over 400 ISP customers, including some of the world’s largest such as Comcast, Charter, Liberty Global, and J:COM.
Using OpenSync, the most widely supported open-source, silicon-to-cloud framework for smart spaces, Plume’s software-defined network allows ISPs to decouple their service offerings from hardware and rapidly curate and deliver new services over a multi-vendor, open-platform architecture.
Plume is an equal opportunity workplace that maintains a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to race, color, creed, religion, sex, national origin, age, physical or mental disability, sexual orientation, gender identity, marital status, pregnancy, childbirth or related individual conditions, medical conditions (as defined by state law), military or veteran status, or any other characteristic protected by federal, state or local law.
