PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.
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HR Coordinator , Bangalore
PhonePe
Bangalore
HR Business Partnering1w ago
HR Specialist, Premium Accounts - Merchant Business
PhonePe
Bangalore
HR Business Partnering2w ago
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Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore.
PhonePe’s portfolio of businesses includes the distribution of financial products (Insurance, Lending, and Wealth) as well as new consumer tech businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India, which are aligned with the company’s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.
Culture:
At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!
Job Title: Human Resources Coordinator
Location: Bangalore
Company Overview:
Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore.
PhonePe’s portfolio of businesses includes the distribution of financial products (Insurance, Lending, and Wealth) as well as new consumer tech businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India, which are aligned with the company’s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.
Position Overview:
We are seeking a talented Human Resources Coordinator to join our team at Bangalore. The ideal candidate will have 0-3 years of experience and is someone who can thrive in a fast-paced environment. This role requires basic knowledge of labor laws, strong coordination skills, and the ability to effectively manage vendors.
Key Responsibilities:
Partner with People Managers to proactively forecast future hiring needs, ensuring a sustainable talent pipeline for Business Development Executives (BDEs)
Lead the end-to-end onboarding process for all new hires, specifically ensuring a seamless transition and cultural integration for new BDEs
Develop and maintain strong strategic relationships with external recruitment agencies and specialized vendors to optimize hiring efficiency
Act as the primary advisor and "go-to partner" for managers regarding the performance, development, and management of their BDE teams
Design and implement employee engagement initiatives aimed at boosting morale and reducing attrition through data-driven preventive strategies
Serve as a reliable solution provider and first point of contact for employee queries, concerns, and formal grievances, ensuring fair and timely resolution
Maintain and manage comprehensive HR dashboards to track key metrics such as engagement levels, retention rates, and workforce demographics
Oversee the accuracy and confidentiality of employee documentation and digital records in strict accordance with company policies and procedural standards
Stay current with evolving labor laws and regional regulations to ensure 100% compliance in all HR-related activities and audits
Support cross-functional HR initiatives and special projects as required, contributing to the overall success and evolution of the People team
Required Qualifications:
MBA / PGDM in Human Resources
Excellent communication and interpersonal skills, with the ability to build rapport at all levels of the organization.
Highly organized with strong attention to detail and the ability to prioritize tasks effectively.
Proficiency in MS Office applications, particularly Excel, Word, and PowerPoint.
Ability to thrive in a fast-paced environment and adapt to changing priorities.
PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)
Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy
Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity, ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process, please fill out this form.
Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore.
PhonePe’s portfolio of businesses includes the distribution of financial products (Insurance, Lending, and Wealth) as well as new consumer tech businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India, which are aligned with the company’s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.
Culture:
At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!
HR Specialist
About: PhonePe (phonepe.com) is the leader in UPI based payments in India with a market share of more than 45%. Our goal is to make payments so easy, secure, and universally accepted that people never feel the need to carry cash or cards again. We already are witnessing the mobile revolution, which has changed the way we manage our money on the go. We see ourselves leading this change, through technology and dogged customer centricity. PhonePe went live in 2016 and today, we have 500+ million registered users - the first internet Indian company to do this and 35+ million merchants live on our platform.
Job Objective:
The role will develop and execute on the HR operations for the business by working closely with stakeholders in the region.
Responsibilities: Talent Acquisition & Onboarding: ● To ensure workforce requirements are in sync with annual operating plan and organization & operating structure from a perspective of layers, spans, etc. ● Work with talent acquisition partner to identify different available avenues for sourcing of right talent. ● Review profiles, interview candidates and roll out offers with talent acquisition
Talent Management:
● To execute the performance management process with regular touch bases and final evaluation as per the decided timelines, for the assigned region ● Facilitate discussions of low performers with their managers and ensure creation of performance improvement plan; Track achievement and take appropriate action in case of no visible increase in performance level ● Drive organization health & manager connect surveys, as and when conducted, and ensure maximum coverage for the assigned region.
Business Partnering:
● Maintain strong individual connect and regular touch points with all employees from the assigned business groups ● Solve for front-line attrition by doing attrition analysis and taking corrective action ● Regular visit to sales offices in the regions and interact with the employees. ● Attend sales review meetings and market visits ● Own and interpret HR policy for the organization and resolve issues quickly and effectively. Address all employee queries and provide help/ support within decided timelines
Capabilities & Requirements:
● MBA - HR with working experience of 1-4 years ● Exposure to start up environment is an added advantage ● Understanding of HR concepts and evolving HR practices ● Strong on execution rigour for completing tasks with high ownership
PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)
Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy
Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity, ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process, please fill out this form.
