Payoneer
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About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
KA-Senior Customer Success Manager
Role summary –As a Senior Customer Success Manager, you will be responsible for driving the adoption and growth of Payoneer’s solutions among SMEs and professional businesses in China. You will partner closely with key customers to understand their needs, strengthen engagement, and unlock growth opportunities through Payoneer’s products. By building strong relationships and executing scalable customer development strategies, you will play a critical role in increasing customer retention, expanding business impact, and supporting Payoneer’s market growth in China.
Location: Yiwu; Hangzhou; Ningbo; Zhengzhou; Suzhou; Nanjing; Hefei
On-site
Full time
What you’ll do
Oversee and manage existing client relationship and play an active role in developing and building long-term relationships with top users to identify emerging business, collaboratively develop value propositions that address client needs.
- Be proactive in strengthening existing relationships and creating new ones to maximize acquisition, retention, and up-sell.
- Growing the company’s capability in financial services industry and develop the vision and plan to execute a go-to-market strategy, collaborating with the analytics, business development managers, sales and delivery teams for developing offerings and cross-selling to existing clients and prospects.
- Review and propose process improvement that drive client and market penetration.
- Build business success stories and case studies.
- Maintaining all information of customer activity within CRM platform.
- Maintain and exceed country targets in areas of # of clients from our direct business.
Drive events, below the line activities and represent Payoneer in industry forums to drive awareness.
- Create & articulate compelling value propositions for Payoneer services in coordination with the marketing team.
- Develop long-term strategic relationships with key stakeholders.
- Draft various business reports.
- strong business growth and sales capabilities.
- Independently own large, impactful customer strategy work end-to-end ；And can obtain growth opportunities for customers
- Work with internal teams, customers, and partners across the globe.
- Develop insights required to drive breakthrough success ；Can clearly develop regional customer strategy plans.
- High capability to solve issue that require cross functional collaboration.
- Work with clients to prove the underlying thesis of your strategy work ，Always maintain good communication and cooperative relationships with your clients
- Capable of project management ；Collaborate with internal teams to drive cross-company execution
- Strong structured reporting ability ；Clearly articulate the opportunities and directions you see to your leader
Who you are
- A Bachelor's degree, preferably in business or communications
- Native Mandarin with high level of English communications
- 5+ years of account management, business development or other relevant experience
- 8+ years of experience in selling complex solutions to corporate level clients – SME in Greater China
- Expertise in developing business cases, financial analyses, and modeling, analyzing and forecasting the financial impact
- Ability to see the big picture, understand the key drivers of the business and how they relate to each other to drive profitable growth
- Strong written and verbal communication skills
- Data oriented, possesses a high level of attention to detail with strong analytical and business reasoning skills
- Track record of meeting and exceeding business established goals
- Ability to make decisions in a changing environment, anticipate future needs and drive results.
- High level of organization and focus and ability to work under pressure
- Excellent analysis and problem-solving skills, with creativity to look at problems from new angles
- Project management experience– Batch resolution of customer issues ，Manage most of your clients in bulk using project management methods, with strategic approaches and experience in winning market share for potential large clients
- Experience using salesforce.com or a similar CRM system
- Experience in the Payments or Banking industry or finance and tax
- Experience with direct sales for small businesses engaged in cross border trade
- Experience with digital marketing, affiliate marketing, social media
- Experience with data analytics & BI tools
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
Ready to apply?
Apply to Payoneer
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
Senior Growth Marketing Manager, SME
We are seeking a seasoned Senior Growth Marketing Manager to focus on our key existing clients (primarily SMEs in cross-border business). You will be responsible for developing and executing data-driven growth marketing strategies, gaining deep insights into client needs, and closely collaborating with the Customer Success Management (CSM) team. Through targeted multi-channel campaigns, you will enhance client loyalty, drive upsell and cross-sell opportunities, build Payoneer's brand influence within the seller community, and ultimately foster word-of-mouth advocacy and new client referrals to achieve sustainable business growth.
Location: Shanghai
On-site
Full-time
What you’ll do
Growth Strategy & Execution
- Develop and implement a comprehensive growth marketing strategy focused on upsell and cross-sell within our existing seller base, aligned with Payoneer's business objectives and True ICP customer segments.
- Execute and continuously optimize multi-channel growth campaigns (including but not limited to email, WeCom, offline events, webinars) to drive seller engagement, product adoption, and conversion.
- Fuel the sales pipeline by generating and nurturing high-quality demand through targeted marketing automation and customer lifecycle management strategies.
- Maintain an integrated marketing campaign calendar, ensuring timely execution and strategic alignment across all online and offline marketing initiatives.
Key Account Insights & Lifecycle Marketing
- Conduct ongoing deep-dive analysis of key account needs and pain points through research, data analytics, and interviews to inform product and marketing strategies.
- Design and execute key account-specific growth programs, personalized communications, and loyalty initiatives to increase customer lifetime value.
Ecosystem Partnerships & Brand Advocacy
- Forge and manage strategic partnerships with key marketplaces, service providers, and ecosystem players to leverage collective resources for co-marketing activities and expanded brand reach.
- Drive brand advocacy within the seller community through customer case studies, industry events, and community management to boost Payoneer's advocacy and referral rates.
Cross-Functional Collaboration & Project Management
- Collaborate closely with Customer Success, Product and Vertical BUs, and RevOps team to ensure full synchronization of campaign goals, messaging, and timelines.
- Manage end-to-end campaign execution, including milestone tracking, deadline management, and resource coordination.
Performance Analysis & ROI Optimization
- Establish clear marketing objectives and KPIs; conduct regular, in-depth performance analysis to refine strategies using a data-driven approach.
- Provide strategic updates and performance reports to leadership and key stakeholders, translating data into actionable insights and recommendations.
Who you are
Background
- Bachelor’s or Master’s degree in Business, Marketing, or a related field.
- 10+ years of professional experience, with at least 6 years specifically in B2B marketing, preferably within the cross-border e-commerce, FinTech, or global payments sectors.
Core Competencies & Experience
- Proven Growth Marketer: Strong background in growth marketing and validated project management skills, with the ability to own and execute multi-channel strategies.
- E-Commerce Ecosystem Expert: Deep market knowledge and established network within the cross-border e-commerce seller ecosystem.
- Data-Driven Analyst: Strong analytical skills with a proven ability to use data to optimize campaigns and demonstrate marketing ROI.
- Tech-Savvy Practitioner: Hands-on experience with marketing automation platforms (e.g., Salesforce, Marketo, Braze) and digital marketing channels.
- Exceptional Communicator: Outstanding verbal and written communication skills in both English and Chinese.
Personal Attributes
- Results-oriented with strong drive and execution capabilities.
- Excellent cross-functional collaboration skills and customer empathy.
- Adaptable and innovative, thriving in a fast-paced, evolving environment.
#LI-AL1
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
Ready to apply?
Apply to Payoneer
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
Role summary
We are looking for a talented Strategy Lead, to shape Greater China’s strategic direction and put strategy into action. As a thought leader for China, you will dive into the intricacies of the cross-border payment business, grasp technical and commercial concepts and deeply understand the challenges and opportunities faced. Your primary responsibility will be end-to-end ownership of China strategy development to drive the growth of our China business. You must be an inspirational leader who can empower fellow team members, take initiates, and collaborate with colleagues from different cultures and time zones. You will report to Director of Revenue Operations & Strategy in Greater China, with strong visibility to Global SVP and Greater China General Manager
Location: Shanghai
On-site
Full-time
What you’ll do
- Create actionable strategy for existing and new businesses in Greater China, embedded with market trends, customer insights, data analysis, and interlocked with our resources and product roadmap
- Lead cross-functional strategic project and planning
- Leverage inputs from internal team and external customer voices, to identify opportunities to grow our business and improve efficiency, and vocalize them in the leadership team
- Create simple, effective structure to frame key business decisions so that we have higher chance of making the right decision and take faster actions
- Use high impact communication to influence our China and Global team to take the right actions
- Independently identify high value strategic topics to execute on, to truly lead China strategy
Who you are
- A/B.Sc. from top Tier universities
- 4-7 years of experience in top-tier strategy consulting firms, venture capital or tech strategy teams, with at least 2+ years leading teams. Experience in corporate roles is a plus, but not a must
- Fluency in English, both verbal and written
- Passion for technology, with project experience in tech / internet / finance industries
#LI-SL1
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
Ready to apply?
Apply to Payoneer
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
Chief of Staff, GTM China
Role summary - The Chief of Staff, China GTM serves as a strategic partner to the SVP, China GTM, driving alignment, execution, and operational excellence across the organization. The role leads key leadership rhythms, prepares high‑impact executive materials, and integrates cross‑functional workstreams to ensure seamless collaboration. It plays a critical part in strategic planning, business reviews, and priority initiatives, acting as the central connector among senior leaders, global partners, and stakeholders. This is a high‑visibility position ideal for candidates who thrive in fast‑paced, complex environments and excel at structured thinking, communication, and project leadership
Location: Shanghai, China
On-site
Full-time
What you’ll do
- Plan, facilitate, and prepare materials for internal and external meetings and communications for SVP, China GTM & General Manager, Greater China – including periodic business reviews, and communications
- Run China GTM leadership meetings-including weekly, town halls, AMAs, offsites, etc.
- Collaborate with senior leaders and their teams to drive high-value analyses and presentations
- Analyze and identify opportunities for innovation across the organization, including the effectiveness of internal processes to ensure best-in-class analytics
- Contribute to or lead other high-priority China GTM activities as determined by SVP, China GTM
- Take on a leadership role across multiple disciplines by serving as the central point of coordination and control in a project to ensure cross-business and regional collaboration
- Functioning as an integrator connecting work streams that would otherwise remain siloed; connecting executives and teams where inputs are required, or synergies can be realized
- Be the driving force for implementing China GTM projects, including identifying stakeholders, gathering requirements and ensuring successful implementation across regions
- Serve as a point of contact between China GTM and key business stakeholders
- Consult with the China GTM around major business and organizational decisions, and prior to and following key meetings
- Travel with the China GTM to some key meetings
Who you are
- 7+ years of experience, with at least 5+ years of Project or Program Management experience at a Payment’s organization, internet, technology or consulting industry
- Bachelor’s Degree or equivalent relevant experience
- PMP, Lean, Agile or Six Sigma certification (Preferable)
- Exceptional attention to detail, highly organized and efficient approach
- A self-starter and highly motivated personality, with an entrepreneurial mindset
- Ability to manage aggressive and competing priorities to achieve successful execution
- Capacity to synthesize complex information to derive and communicate actionable insights
- Superb writing skills – and the ability to clearly and concisely articulate concepts and create well-structured messages
- Capability to work as a team player and be hands-on to deliver effectively and efficiently
- Comfortable working in amorphous environments and defining implementation actions
- Excellent judgement and the utmost integrity and objectivity, with demonstrated commitment to upholding high standards
- Stellar interpersonal and communication skills, with the ability to interact effectively with both senior leaders and across all levels of the organization
- Ability to work independently with broad guidance, manage multiple priorities, and lead through influence
- Fast learner, with bias for action
- Strong problem solving to drill down to root cause and deal with ambiguity
- Must be able to effectively communicate across all levels of the organization
- Time management/prioritization, high attention to detail
- Knowledge of Microsoft Office applications
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
Ready to apply?
Apply to Payoneer
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
Senior Manager, Customer Success – Enterprise
Role summary
Location: Shenzhen, China
On-site
Full-time
What you’ll do
- Oversee and manage existing e-Commerce client relationships and play an active role in developing and building long-term relationships with top customers to develop value propositions that address client needs.
- Be proactive in strengthening existing relationships and creating new ones to maximize acquisition, retention, and up-sell/X-sell related solutions and services.
- Growing the company’s capability to serve e-Commerce trade and develop the vision and plan to execute a go-to-market strategy, collaborating with the analytics.
- Be accountable for increasing user health, managing day-to-day operations, and scaling the team.
- Effectively work cross-functionally across the organization to shape business solutions to meet customer needs.
- Drive events, below the line activities and represent Payoneer in industry forums to drive awareness.
- Other related duties assigned as needed
Who you are
- BA Degree or equivalent, master’s degree is a plus
- 5+ years of experience in business development or account management
- 2~3 years of e-Commerce experience is a must
- Exceptional written, presentation, and verbal communication in English and Mandarin
- Have basic data analysis skills and data driven mindset
- Ability to work cross-functionally with different stakeholders at different levels
- Passionate for entrepreneurship, self-motivated, self-disciplined, problem solving, results and detail oriented to grow regional B2B business to grow through current business expansion and to expand with new initiatives
- Language – Fluent in English / Chinese
- MS Office: proficient in PPT / Excel
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
Ready to apply?
Apply to Payoneer
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
Senior Checkout Manager
Role summary
Senior Checkout Manager is a senior individual contributor role focused on driving Checkout business growth, acting as a Checkout subject-matter expert, and serving as a key bridge between Sales, Product, Risk, and Operations.
This role combines merchant-facing responsibilities, internal enablement, and strategic input into Checkout product evolution.
Location: Shanghai, China
On-site
Full-time
What you’ll do
- Own and drive Checkout growth KPIs across acquisition, conversion, and retention, with clear impact on GMV and revenue
- Partner with Sales / CSM teams to accelerate high-potential Checkout opportunities and improve pipeline conversion efficiency
- Support pricing discussions, deal structuring, and commercial strategy for strategic merchants
- Identify growth opportunities across markets, payment methods, and merchant segments, and translate insights into actionable plans
- Represent Checkout in key merchant meetings, workshops, and externally facing sessions, including presentations and demos
- Gather structured merchant feedback and market insights to inform product and commercial decisions
- Serve as a key communication hub between Sales, Product, Risk, Operations, and Customer Care teams
- Participate in Checkout product discussions, roadmap reviews, and strategy alignment from a commercial and merchant perspective
Who you are
- 5–7 years of experience in the acquiring / cross-border payments industry, with solid understanding of Checkout products and payment flows
- Proven ability to engage directly with customers, including senior stakeholders, and confidently lead commercial and solution-oriented discussions
- Comfortable with presentations, workshops, and public speaking, both internally and externally
- Outstanding internal communication and stakeholder management skills, able to work effectively across Sales, Product, Risk, Operations, and other teams
- Business-oriented mindset with the ability to balance commercial goals and product realities
- Fluent English (written and spoken); able to participate in global meetings and contribute to international discussions
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
Ready to apply?
Apply to Payoneer
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
Customer Success Manager-SMB
Role summary - We are looking for a customer-driven Customer Success Manager to support Payoneer’s growth in China. This role focuses on driving adoption and engagement of Payoneer’s global payment solutions among SMBs and professional businesses. You will build and manage relationships with key customers, industry influencers, and early adopters to increase product usage, customer value, and market penetration, helping Chinese businesses get paid globally in a fast, secure, and cost-effective way.
Location: Shanghai
On-site
Full-time
What you’ll do
- Oversee and manage existing client relationships and play an active role in developing and building long-term relationships with clients to identify business opportunities, collaboratively develop value propositions that address client needs.
- Be proactive in strengthening existing relationships and creating new ones, build solid engagements with clients, develop comprehensive solutions to maximize retention, up-selling and cross-selling.
- Maintain and exceed revenue and upselling targets from our direct business.
- Maintaining all information of customers’ activity within CRM platform.
- Build business success stories and case studies.
- Review and propose process improvement that drive client business and market penetration.
Who you are
- A bachelor’s degree, preferably in business or communications
- Native Mandarin with high level of English communications
- 3+ years of account management, business development or other relevant experience
- 5+ years of experience in selling complex solutions to corporate level clients
- Expertise in developing client relationships, business cases, financial analyses, analyzing and forecasting the financial impact
- Ability to see the big picture, understand the key drivers of the business and how they relate to each other to drive profitable growth
- Strong written and verbal communication skills
- Data oriented, possesses a high level of attention to detail with strong analytical and business reasoning skills
- Ability to make decisions in a changing environment, anticipate future needs and drive results.
- High level of organization and focus and ability to work under pressure
Not a must but a great advantage
- Experience using salesforce.com or a similar CRM system
- Experience in the Payments and Banking industry
- Experience with direct sales for small businesses engaged in cross-border trade
- Experience with digital marketing, affiliate marketing, social media
- Experience with data analytics & BI tools
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
Ready to apply?
Apply to Payoneer
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
B2B Exports – Business Development Manager
Role summary- Drive China B2B market expansion through new customer acquisition, partnerships, and cross‑functional collaboration, delivering regional sales growth aligned with global strategy.
Location: Shenzhen, China
On-site
Full-time
What you’ll do
- Expand business to China B2B market to support company’s annual strategies.
- Execute company’s business development plan by acquiring new customers and accomplishing regional sales target.
- Develop potential partnerships with service providers, industry associations, Medias and affiliates B2B business
- Support and present at marketing events organized by Marketing Department and Business Development Department and attend likewise events in b2b
- Report to Regional Leader of Business Development, China remotely on a regular basis.
Who you are
- Bachelor’s degree and above
- 5+ years’ work experience with 3+ years in eCom relevant industry/function
- Deep understanding of B2B supply chain and international trade
- Demonstrate strong leadership and consistent delivery
- Win through external partnership and internal collaboration
- Work with global teams and leverage multiple resources to get job done
Not a must but a great advantage:
- Experience in online payments
- Experience in B2B eCom platform/service provider/independent site
- Experience to face customers of SMB/industry associations
- Bachelor from renowned university
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
Ready to apply?
Apply to Payoneer
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
Senior Customer Success Manager
Role summary - Drive SMB customer success in China by accelerating Payoneer product adoption, strengthening key relationships, and expanding usage through proactive engagement in a fast‑paced environment.
Location: Shenzhen, China
On-site
Full-time
What you’ll do
- Oversee and manage existing client relationships while proactively building long‑term partnerships. Through strong client engagement, identify business opportunities and collaboratively develop value propositions that drive retention, up‑selling, and cross‑selling.
- Maintain a solid understanding of client profiles and business dynamics, stay responsive to changes in client needs, and effectively leverage internal and external resources to deliver tailored solutions that maximize long‑term client value.
- Maintain and exceed revenue and upselling targets from our direct business.
- Maintain accurate and up‑to‑date records of all customer activities within the CRM platform.
- Develop and document business success stories and client case studies.
- Review existing processes and proactively propose improvements to drive client growth and market penetration.
Who you are
- Bachelor’s degree with 3–5 years of relevant experience in cross‑border e‑commerce, account management, business development, or related fields.
- Native Mandarin with strong English written and verbal communication skills.
- Proven ability to manage client relationships, develop business cases, and conduct financial analysis to assess and forecast business impact.
- Strong learning agility with the ability to understand industry trends, see the big picture, and translate key business drivers into profitable growth.
- Data‑driven and highly organized, with strong analytical reasoning, attention to detail, sound decision‑making skills, and the ability to perform well under pressure.
Not a must but a great advantage
- Experience using salesforce.com or a similar CRM system
- Experience in the Payments and Banking industry
- Experience with direct sales for small businesses engaged in cross-border trade
- Experience with digital marketing, affiliate marketing, social media
- Experience with data analytics & BI tools
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
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