Role OVO-View

Team: Agentic Engineering (Claude Rollout)

Location: Hub Based - Hybrid for all

Salary banding: £80,000 - £100,000 /  Level 5

Experience: Expert

Working pattern: Full-Time

Reporting to: Delivery & Growth Lead

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words: Technical, Excellence, Influence

Top 3 qualities for this role: Communication, Delivery Expertise, Amplification

Where you’ll work:

Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person. 

You’ll be assigned to the closest one of our three hub offices, Bristol, Glasgow, or London; unless your role requires field-based work. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life.

Everyone belongs at OVO:

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet:

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

As a Staff Software Engineer within the Agentic Development Team, you are more than a coder; you are the technical cornerstone for our internal developer product. You will define the roadmap and technical vision, guiding your team to build an elegant, scalable, and secure AI tooling ecosystem for all engineering teams at OVO. Your role is pivotal in shaping the architecture of our Model Context Protocol (MCP) servers, security controls, and plugin ecosystem. You'll lead by example, mentoring engineers, driving best practices, and fostering an environment where innovation and excellence can thrive.

This is an opportunity to solve complex challenges, align our agentic technical strategy with broader business goals, and deliver work that truly matters to our internal developers.

This role in a nutshell:

As a Staff Software Engineer, you will take technical ownership of the Agentic Development tooling layer (plugins, skills, MCP servers, observability). You will define the architectural vision, guide your team through complex challenges such as AI security and governance, and champion engineering excellence to deliver high-impact solutions that meet our business objectives. This is a key leadership role for an engineer who loves to strategise, code and mentor.

This role will involve working with multidisciplinary teams to embed agentic capabilities, so a deep understanding of LLMs, AI-based development workflows, and internal developer platforms is essential.

Your key outcomes will be:

• Lead, Mentor & Develop: Lead a talented team of software engineers, fostering a collaborative and high-performance culture while supporting their career growth through mentorship, feedback, and performance reviews.
• Drive Technical Excellence: Take ownership of the team's technical direction, leading the design and architecture of scalable, high-quality software solutions and championing best practices through code reviews and automated testing. This includes overseeing the plugin registry, MCP server governance, and rollout tooling.
• Innovate & Evaluate: Continuously assess and recommend new technologies, frameworks, and tools to enhance development efficiency and keep our agentic solutions at the cutting edge.
• Collaborate & Influence: Partner closely with internal developer teams (your customers), product managers, and Infosec to align technical strategy with business objectives, acting as the key technical voice in the Claude rollout.
• Communicate with Impact: Clearly articulate complex technical concepts, challenges, and trade-offs to both technical and non-technical audiences.
• Champion Improvement: Proactively identify and implement process improvements to boost team productivity and drive a culture of continuous learning and knowledge sharing.
• Build the Community: Actively contribute to our engineering Community of Practice, specifically the Agentic Development space, sharing your expertise and helping to advance our collective craft across the organisation.

You’ll be a successful Role Title here at OVO if you…

• Project & Team Leadership: Have extensive professional experience in software development, with a proven track record of leading teams and successfully delivering complex projects.
• Software Architecture & Development: Possess expertise in designing and building scalable architectures using languages like TypeScript. Experience building developer tools or internal platforms is highly desirable.
• AI Tooling & Ecosystems: Have proven experience or a strong understanding of AI development tools (like Claude Code), Model Context Protocol (MCP), LLM integration, and prompt engineering.
• Cloud, DevOps & Observability: Show proficiency with cloud platforms (GCP, AWS), containerization (Docker, Kubernetes), CI/CD automation, and implementing observability pipelines (e.g., OTEL collectors).
• System Design & Security: Have strong command of software architecture, data modeling, and implementing robust security controls and governance models for AI tools.
• Mentorship & Stakeholder Management: Bring exceptional leadership and communication skills with the ability to mentor engineers, manage internal customers, and drive technical consensus.
• Strategic Thinking & Business Acumen: Are a strategic problem-solver with a strong ability to balance technical trade-offs with internal developer requirements.

Let’s talk about what’s in it for you:

We’ll pay you between £80,000 and £100,000, depending on your specific skills and experience.

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. 

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.

Here’s a taster of what’s on offer: 

For starters, you’ll get 34 days of holiday (including bank holidays).

For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more

For your wellbeing
With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more

For your lifestyle
With extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home 
Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers

For your commute
Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!

If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.

Role OVO-View

Location: London

Team: AskOVO Tech

Salary banding:  £30,000 - £35,000

Experience: Mid Level

Working pattern: Full-Time

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words: Team player, collaborative, ownership

Top 3 qualities for this role: Communication, organisational, detailed

Where you’ll work:

At OVO, we understand that a one size fits all approach doesn’t work for everyone. That’s why we created the OVO Way of Flexibility.

All our roles are hub based (Bristol, Glasgow or London), providing a dedicated space for collaboration, connection and teamwork. You’ll also have the flexibility to work from home.

Everyone belongs at OVO:

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet:

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

We’re hiring world-changers. From Zero Carbon Living Advisors to Product Managers, every role we’re hiring plays their own part in our mission; our role is to find those people and bring them on our Zero Carbon journey. 

This role in a nutshell:

We want to help our people, perform at their best, by giving them the best equipment and support applications we can, while sticking to our Zero Carbon commitments. 

Your key outcomes will be:

• Provide first and second-line line support for all tech-related questions
• Prioritise support questions based on business impact and urgency
• Administering and supporting key business-critical applications enabling our people to do their jobs
• Ensure we achieve our Service Levels 
• Actively seeking opportunities to drive process and/or content improvements
• Work with suppliers to deliver problem resolutions
• Work with all parts of the Enterprise Security & Platforms team to ensure OVO receive “a best in class” level of support
• Support the rollout of any Enterprise products to our People
• Support various audio-visual conference events/meetings
• Continuously sharing knowledge and standard methodologies within the AskOVOTech team to improve teamwork and service delivery as a team
• Being the change agent to coach and upskill our colleagues and People Leaders on self-service, using a full suite of digital enablers
• Maintaining relevant content and policy documents to ensure accuracy and compliance at all times

Within your first 3 months month you’ll:

• Reach a consistent, daily ticket closure target
• Achieve high customer satisfaction scores on ticket closures
• Work with the team on improving your skills and have a development plan implemented
• Build an onsite relationship with stakeholders 

Systems: Google Admin, Google Suite, Microsoft 365, Microsoft Azure, Windows, macOS, Android, iOS, Atlassian Suite, N-Central, Slack

You’ll be a successful Tech Support Expert at OVO if you…

• High proficiency in Tech processes, policies and standard operating procedures
• Experience in Tech Support, service management and helpdesk software knowledge
• Strong written and verbal communication skills and the ability to build working relationships across the OVO Community at different levels. 
• Results-focused approach with the ability to handle opposing priorities and multiple partners
• Excellent problem-solving skills
• Excellent attention to detail and an ability to work towards tight deadlines in a fast-paced environment
• The ability to time manage and prioritise workload effectively
• Excellent configuration, troubleshooting, analytical and diagnostic skills
• Full understanding of local area networking and the setup and configuration of end-user devices, such as desktops, printers and other wireless devices
• Have good knowledge of Google, Microsoft, Contact Centre and CRM applications
• Able to demonstrate knowledge of Microsoft Active Directory and Group Policy management in a managed desktop environment

Let’s talk about what’s in it for you

We’ll pay you between £30,000 - £35,000 depending on your specific skills and experience. If your expectations are a little different, have a chat with us!

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. 

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay.  It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits.

Here’s a taster of what’s on offer: 

For starters, you’ll get 34 days of holiday (including bank holidays).

For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more

For your wellbeing
With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more

For your lifestyle
With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home 
Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargers

For your commute
Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!

If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

Role OVO-View

Team: Financial Operations - Finance

Salary banding:  £45,000 to £56,000 

Experience: Experienced

Working pattern: Full Time

Reporting to: Head of Financial Operations

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words: Analytical, Compliance, Process-Improvement

Top 3 qualities for this role: Technical-Proficiency, Problem-Solving, Leadership

Where you’ll work:

At OVO, we understand that a one size fits all approach doesn’t work for everyone. That’s why we created the OVO Way of Flexibility.

All our roles are hub based (Bristol, Glasgow or London), providing a dedicated space for collaboration, connection and teamwork. You’ll also have the flexibility to work from home. We would look for a successful candidate to visit an office once or twice per month. 

Everyone belongs at OVO

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

We need an efficiently functioning Finance team to achieve Plan Zero. This role is all about getting the basics right for a healthy functioning Finance team and also feeds into supporting the wider Procure to Pay (P2P) function.

This role in a nutshell:

Reporting to the Head of Financial Operations, you will be working as part of the Financial Operations management team. The AP & System Improvement manager is responsible for the group’s Accounts Payable (AP) function and team, covering at its core, invoice processing and timely payments but also all first line Finance queries both internal and external. This role revolves around bringing experience and knowledge of how AP fits into the wider P2P journey to optimise the AP team’s performance and cross collaboration with the wider P2P function and wider Finance team to serve the best possible outcomes for the business.

The team has recently taken on responsibility for a small volume of Accounts Receivable (AR) invoices each month and the review of all OVO expenses to ensure compliance with Tax regulations and internal policies.

The role also covers ensuring the health and reliability in our information in our balance sheet reconciliations, cash prepayments ledger and minimising risk of errors, misstatements and unclaimed credits. It will also include reporting on key metrics to the Senior Leadership within OVO and external parties.

A key element of this leadership role is ensuring that we are utilising the functionality available within our ERP system - Workday - to maximise the investment we have made. Working closely with the internal Workday Product team you will ensure that we look to assess and introduce new features where they will help to simplify and improve the end to end P2P experience within Workday. 

Your key outcomes will be:

• Your key outcomes will include managing a team, developing training sessions, and reviewing process notes. 
• You will also hold regular 121s, supporting team development and objective setting. 
• You will be responsible for ensuring tax compliance and accuracy at the point of invoice processing and guaranteeing the team has appropriate training and documentation. 
• You will collaborate with the Treasury team to work efficiently in paying suppliers, managing cash flow points and suspense accounts. 
• You will manage internal and external audit queries, and provide support for Finance service desks (JIRA). Furthermore, you will be working with the Procurement & Supply Team to support the buyer and spend approver communities. This includes overseeing the support and ticketing processes, ensuring timely resolution of issues. 
• You will report on AP and AR KPIs and investigate variances. 
• You will be driving the best possible cost efficiency in terms of price per invoice and developing cost effective ways to process self billed invoices in a controlled and low maintenance method. 
• You will co-ordinate the AP integration testing of new entities.
• You will focus on assessing and implementing new system functionality in the promotion of continuous system improvement in collaboration with the OVO internal Workday team . 
• You will act as the process and system expert in further development of S2P processes and controls. 
• You will review KPIs and other performance metrics to identify and implement system and process changes that will increase efficiency and productivity.

You’ll be a successful Accounts Payable & System Improvement Manager here at OVO if you…

• You will need to demonstrate expert knowledge in the Accounts Payable function, transactional finance, and broader Source-to-Pay (S2P) processes. 
• A thorough approach to work with a preference for attention to detail, and a willingness to dig and investigate at depth to resolve problems.
• Excellent stakeholder management skills engaging with various teams and senior leaders. 
• You should be comfortable working in a rapidly changing environment, and comfortable proposing, justifying, initiating, and implementing change. 
• You will need expertise in ticket management and process automation, alongside experience of development of KPI reports and data analytics. 
• You should also be team-oriented with a demonstrated track record in coaching, and possess great interpersonal and collaboration skills. 
• Previous experience of working with Workday or a similar ERP system would be an advantage.
• A desire to continually seek out improvements in all areas of the role is key. Desirable but not essential is an accountancy qualification or actively working towards one (AAT, ACCA, CIMA).

If you’re an existing AP Manager,  we’d love to hear from you. We’re looking for a great communicator with superb people skills. You’ll have excellent leadership and operational change skills required to support OVO's growth objectives, including new, greener energy options which could bring  complex supply chains, exposing us to unknown risks and markets. This role is critical to enhance levels of internal controls.

Let’s talk about what’s in it for you

We’ll pay you between £45,000 and £56,000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us!

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. 

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.

Here’s a taster of what’s on offer: 

For starters, you’ll get 34 days of holiday (including bank holidays).

For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more

For your wellbeing
With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more

For your lifestyle
With extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home 
Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers

For your commute
Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!

If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

Role OVO-View

Team: Portfolio Analytics

Salary banding: £35000 - £50000

Experience: Mid-level

Working pattern: Full-Time

Reporting to: Senior Portfolio Analyst

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words: Impact. Collaboration. Ownership

Top 3 qualities for this role: Determined. Detail Oriented. Inquisitive

Where you’ll work:

At OVO, we understand that a one size fits all approach doesn’t work for everyone. That’s why we created the OVO Way of Flexibility.

All our roles are hub based (Bristol, Glasgow or London), providing a dedicated space for collaboration, connection and teamwork. You’ll also have the flexibility to work from home.

Everyone belongs at OVO

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

The Portfolio Analytics team is responsible for providing clear, accurate and detailed reporting on our energy portfolio, including energy usage, revenues and costs. We seek to harness this data to identify opportunities to optimise costs or reduce leakages throughout the business.

By ensuring OVO can efficiently deliver value to its customers, the work the team does ensures OVO is able to invest in Plan Zero technologies. We perform analysis on energy usage trends to support the development of innovative tariffs and products.

This role in a nutshell:

Working within the Portfolio Analytics team in Finance, you will work on diverse and high value projects impacting many areas of the business.

In Portfolio Analytics you will use modern analytic and data engineering tools, combined with a deep understanding of the industry, to solve critical problems throughout the business. We use a wide range of tools including SQL (Bigquery), Python, Git and Tableau. Technical development is a key focus within the team and we are always seeking to learn and implement the latest tools and best practices, as well as upskilling team members.

Working with senior stakeholders to understand, summarise and visualise complex problems, and using data to inform and influence business decisions, you can be guaranteed to have an impact in this role.

Your key outcomes will be:

You will work in a team of ~10 analysts with a wide range of skills and knowledge and will have the opportunity to work collaboratively on large projects as well as having ownership of processes and delivering analysis independently. 

By manipulating large datasets of customer usage and financial data, you will provide detailed reporting and assurance on our revenue and costs, and identify leakages.

Within your first 6 months month you’ll:

• Have produced detailed analysis on high value business topics such as Revenue Leakage and Energy Gross Margin.
• Collaborated with other team members to develop expertise and deliver value in a wider range of areas.
• Raised your profile among key stakeholders.
• Gained insightful knowledge of the energy retail industry.

You’ll be a successful Role Title here at OVO if you…

• Have a strong mathematical or analytical background
• Confident managing and manipulating large amounts of data
• Experience in core analysis technologies, ideally excellent SQL skills and programming with Python or similar.
• Drive to learn and develop new skills to suit the work 
• Demonstrable high attention to detail
• Ability to take ownership of projects to build complex new models
• Transparent work that makes things simple for the wider team
• A creative thinker who thrives off direct responsibility and delivering value

Let’s talk about what’s in it for you

We’ll pay you between £35000 and £50000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us!

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. 

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.

Here’s a taster of what’s on offer: 

For starters, you’ll get 34 days of holiday (including bank holidays).

For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more

For your wellbeing
With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more

For your lifestyle
With extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home 
Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers

For your commute
Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!

If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

Role OVO-View

Team: CRM, within Growth Team

Salary banding:   £50000 - £60000

Experience: Mid-Level/Senior

Working pattern: Full-Time

Reporting to: David Walker, Head of CRM 

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words: Insights, Enabling, Innovative

Top 3 qualities for this role: Curious, Communicative, Self-Starter

Where you’ll work:

At OVO, we understand that a one size fits all approach doesn’t work for everyone. That’s why we created the OVO Way of Flexibility.

All our roles are hub based (Bristol, Glasgow or London), providing a dedicated space for collaboration, connection and teamwork. You’ll also have the flexibility to work from home.

Everyone belongs at OVO

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

Sitting in Commercial, the CRM team is responsible for ensuring we maximise our relationships with our customers.  This is core to OVO’s ambition to be Britain’s decarbonisation partner - helping us better understand our customers and take them on the path to zero carbon. CRM helps set customer strategies, communicate and engage with our existing customer base through designing customer interventions which are personalised, relevant, timely and across multiple channels. 

This central role reports to the Head of CRM and leads on CRM data activity, outside of BAU reporting, to support appointment bookings, retention, product take-up, and engagement targets. 

This role in a nutshell:

The CRM team handles customer communications across all areas of the business - you’ll bring in the customer insights to highlight valuable actionable opportunities and help us move our products and the business forward. You’ll get familiar with data across the commercial sector and always be driving to answer the question: how can we best meet our customers needs? We’ll need you to understand the data assets at play and help us leverage advanced analytics and automation to understand OVO’s customers better, personalise experiences, and make smarter and faster business decisions that enable our customers on their Path to Zero

Your key outcomes will be:

• Demonstrate a clear understanding of the customer and commercial objectives within CRM , proactively recommending actionable insights to improve outcomes
• Generate analysis and reporting to drive data-driven decisions across CRM and commercial, helping to discover actionable plan
• Promote best practices and ethical data protection and compliance in all activities
• Develop a deep understanding of business processes and data sources, agree best sources for accuracy, proactively using them to generate recommendations Interrogate data sources, code libraries, and analytical products to ensure alignment and accuracy across domain
• Actively participate in CRM conversations, interrogating approaches, suggesting tests, and ensuring data consistency and accuracy is considered in all stages
• Collaborate with  analysts, data scientists, marketing managers and commercial leads on relevant ML models, data artifacts, and analytical products
• Encourage Data-Driven Decision Making: Provide ad-hoc performance reporting, identifying opportunities, and testing outcomes in CRM activities.
• Cross-Functional Collaboration: Establish strong relationships (internal and external) stakeholders to identify data impacts from broader business activities.

You’ll be a successful Role Title here at OVO if you…

• Have a quantitative background(degree or equivalent) and proven experience solving complex problems with a customer-centric focus
• Have excellent presentation and communication skills - able to articulate complex results to non-technical audiences using visualisation software such as Looker and Tableau
• Statistical knowledge including basic experimental statistics, sampling principles, the meaning of significance, and A/B testing
• Are an Analytical Translator: You are comfortable operating as the core data expert embedded within a commercially-focused team, and excel at translating non-technical business problems into clear, actionable analytical briefs for stakeholders who do not speak the same data language.
• Strong SQL and code interrogation skills
• Are a Problem Solver: Keep focused on the target while maintaining awareness of external and internal influences to identify the real issues and opportunities
• Possess High Attention to Detail: Are ready to question analytical briefs, drive towards the decisions needing to be made and be able to identify details that make a difference.
• Thrive on working with people internal and external to your team with various levels of seniority
• Are a self starter who can take action to deliver against a clear objective.
• Have demonstrable ability to discover, assess, and push teams to act on opportunities
•  Are comfortable speaking up, asking questions, and challenging assumptions
• Experience with the google tech stack and GitHub

Let’s talk about what’s in it for you

We’ll pay you between £50,000 and £60,000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us!

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. 

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.

Here’s a taster of what’s on offer: 

For starters, you’ll get 34 days of holiday (including bank holidays).

For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more

For your wellbeing
With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more

For your lifestyle
With extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home 
Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers

For your commute
Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!

If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

Role OVO-View

Location: Hub Based - Hybrid for all

Salary banding:  £55,000 - £60,000

Experience: Experienced

Working pattern: Full-Time

Role Type: 6 month Fixed-Term contract

Reporting to: Commercial Solar Lead

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words: Strategic. Analytical. Commercial.

Top 3 qualities for this role: Collaborative. Data-driven. Proactive

Where you’ll work:

Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person. 

You’ll be assigned to the closest one of our three hub offices, Bristol, Glasgow, or London; unless your role requires field-based work. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life.

Everyone belongs at OVO:

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet:

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

This role sits in a fast paced and autonomous corporate venture called OVO Solar & Heating, whose remit is to re-establish and grow OVO’s renewables business. The business was launched in March 2025 on a highly innovative Franchising business model, and within 4 months outpaced OVO’s best ever monthly solar sales. By the end of 2027, the unit is expected to be one of the largest solar & heat pump installation companies in the UK.

This role in a nutshell:

We're looking for an experienced, high-energy Commercial Manager to accelerate the success of our national solar and heating franchise network. Your goal is to help our franchisees identify, pitch, and win B2B solar and heating projects.

You'll define and deliver BD strategies and work closely with our franchisees — building their local pipelines, crafting BD strategies, and supporting bids and pitches, whilst building up their capabilities. Ultimately, your success will be measured in the volume and value of sales you have co-authored. 

Your key outcomes will be:

 Commercial BD Strategy and Delivery

• Localised Growth Plans: Partner with each franchisee to build a commercial BD plan tailored to their specific territory, local economy, and experience.
• Campaign Development: Design and launch targeted BD campaigns (e.g., targeting local industrial parks, agricultural hubs, or property developers).
• Private Sector Bid Support: Support franchisees in identifying and winning private commercial contracts, including creating high-impact pitch decks and joining key sales meetings.
• Public Sector Bid Support: identify strategic opportunities and support franchisees to collaboratively build high-quality technical and commercial bids.

Commercial Partnerships

• New Partners: Collaborate closely with OVO’s Partnerships Lead to identify, vet, and manage high-impact commercial partners that align with strategic growth objectives.
• Value Proposition: Continuously refine and optimise our partnership value proposition, ensuring the offering is commercially competitive and meets the needs of key stakeholders.

Franchisee Enablement

• Capability Building: Move franchisees from "supported" to "independent" by building their capability to pitch and bid effectively.
• Knowledge Bank: Create and maintain a "Bid-in-a-Box"—a centralized library of templates, case studies, PSQ responses, and technical PDFs that make bidding fast and scalable.
• Review & Audit: Act as the final "expert eye" on franchisee-led bids to ensure quality and brand consistency.

You’ll be successful in this role at OVO if you are…

• Strong communicator - you can write a technical tender response that wins over a procurement board, and a pitch deck that excites a commercial business owner.
• Entrepreneurial spirit - You enjoy the "scrappy" nature of a franchise model. You're happy to jump on a call to help a franchisee close a £70k project one day, and support a £1.2m council bid the next.
• Strategic navigator - review opportunities and focus on the highest impact. You have the judgement to prioritise high-likelihood wins over "busy work."
• Pragmatic, resourceful and fast-moving - happy to operate in an ambiguous startup-style environment and make judgement calls
• Proven experience in bid management & BD - you have a track record of winning pitches, bids and tenders primarily in the private sector and possibly in the public sector.
• Commercial storyteller - you have the writing capability to turn technical solar and heat specifications into a compelling value proposition. You can create pitch decks that land with private-sector decision-makers.
• Strategic relationship builder - you have experience in "pre-tender" engagement. You know how to identify and influence key stakeholders in commercial organisations. An existing network is a big plus.
• Capability builder - You’ve built "knowledge banks" or "bid-in-a-box" templates before. You know how to centralise case studies, compliance docs, and technical PDFs to make the bidding process scalable.

Let’s talk about what’s in it for you:

We’ll pay you between £55,000 and £60,000, depending on your specific skills and experience.

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. 

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.

Here’s a taster of what’s on offer: 

For starters, you’ll get 34 days of holiday (including bank holidays).

For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more

For your wellbeing
With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more

For your lifestyle
With extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home 
Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers

For your commute
Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!

If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.

Role OVO-View

Location: Hub Based - Hybrid for all

Salary banding:  £60,000 - £65,000

Experience: Experienced

Working pattern: Full-Time

Role Type: 6 month Fixed-Term contract

Reporting to: Partnerships Lead

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words: Growth. Partnerships. Catalyst.

Top 3 qualities for this role: Pragmatic. Driven. Proactive

Where you’ll work:

Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person. 

You’ll be assigned to the closest one of our three hub offices, Bristol, Glasgow, or London; unless your role requires field-based work. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life.

Everyone belongs at OVO:

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet:

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

This role sits in a fast paced and autonomous corporate venture called OVO Solar & Heating, whose remit is to re-establish and grow OVO’s renewables business. The business was launched in March 2025 on a highly innovative Franchising business model, and within 4 months outpaced OVO’s best ever monthly solar sales. By the end of 2027, the unit is expected to be one of the largest solar & heat pump installation companies in the UK.

This role in a nutshell:

To hit these ambitious targets, we need a high-energy Partnership Development Manager to own the "top of the funnel." You'll be the bridge between our market ambitions and signed deals, identifying the right stakeholders and opening doors within sectors like Green Lending, Estate Agencies, and Trade networks.

Your key outcomes will be:

• Top-of-Funnel Engine Room: Identify and research key decision-makers within target sectors, including Green Lending, Mortgage Brokers, Estate Agents & others
• Outreach & Meeting Generation: Execute high-quality outbound prospecting at pace to secure "pitch" meetings with senior stakeholders 
• Sector-Specific Pitch Development: Help design and tailor partnership propositions and commercial models—such as revenue share, referral fees, or white-labelling
• Partner Onboarding: Support efforts to ensure partners are launched effectively and the transition from "signed deal" to "active lead flow" is seamless
• Growth into Account Management: For the right candidate, take ownership of relationships, monitoring performance and identifying expansion opportunities
• Pipeline Excellence: Maintain a meticulous CRM to ensure all discussions with potential prospects are tracked and progressed at pace.

You’ll be successful in this role at OVO if you are…

• The "Door Opener": A proven B2B professional who enjoys the "hunt" of business development and has experience engaging senior stakeholders
• Self-Starter with Ambition: You are happy to own end-to-end prospecting with limited input but are also eager to take on broader commercial responsibilities
• Pragmatic & Resourceful: You thrive in a fast-moving, autonomous environment and can quickly move from a cold idea to a scheduled discussion.
• An Excellent Communicator: Comfortable managing multiple complex discussions at once and refining OVO’s value proposition for different audiences.

Let’s talk about what’s in it for you:

We’ll pay you between £60,000 and £65,000, depending on your specific skills and experience.

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. 

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.

Here’s a taster of what’s on offer: 

For starters, you’ll get 34 days of holiday (including bank holidays).

For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more

For your wellbeing
With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more

For your lifestyle
With extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home 
Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers

For your commute
Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!

If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.

Role OVO-View

Team: OneCare - Customer Resolution

Location: Glasgow or Bristol 

Salary banding:  £28,380 rising to £29,980 (increase is usually with 6-9 months) 

Experience: Complaint experience is preferable

Working pattern: Full-Time

Reporting to: Customer Resolutions Squad Lead

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words: Ownership. Decision-maker, Communicator

Top 3 qualities for this role: Resilience, Organisation, Empathetic

Where you’ll work:

Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person. 

You’ll be assigned to the closest one of  hub offices Bristol or Glasgow. You will be required into the office 2 days a week during training and once every 2 weeks after training. 

Everyone belongs at OVO:

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet:

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

You’ll be working in the Care-Customer Resolution Squad dealing with escalated complaints,  as part of the wider OneCare team at OVO Energy where our key focus is to place the customer at the heart of everything we do. You’ll be an integral part of delivering an award winning service we can be proud of, by fixing any problems in order to provide a resolution to our customers.

This role in a nutshell:

As a Customer Resolution Specialist, your role will involve investigating and responding to customer complaints by identifying root causes and managing the customer’s expectations through to resolution. You’ll be responsible for rebuilding a customer’s trust in OVO again, by using your in-depth knowledge to correct any issues for our customers.

Our customers are at the heart of everything we do. We’re looking for people who are able to build a good rapport with customers and colleagues and are willing to go above and beyond to keep our customers happy. You’ll also be confident in working within a regulated environment and providing feedback to senior management, particularly on anything blocking the resolution of a complaint.

Your key outcomes will be:

• Providing a tailored service to each customer either over the phone, through email or via letter
• Using your expertise to provide a resolution for our customers
• Ensuring that complaint cases follow OVO’s processes and procedures
• Working towards targets focussing on resolving customer complaints swiftly whilst protecting OVO’s brand
• Flagging any potential issues to management or departments inside OVO
• Managing and prioritising your own workload to ensure that we deliver excellence in resolution consistently

You’ll be a successful Customer Resolution Specialist here at OVO if you…

Working within a complaints department can sometimes be challenging and extremely rewarding, you must be able to have a calm, balanced and solution focused approach to all situations.

You’ll be able to understand both customer and business needs and utilise this knowledge to provide the best resolution to a customer’s complaint.

It’s important that you have outstanding organisational skills and have the ability to manage and prioritise your own workload.

Most importantly, you’ll share the qualities that have driven our success so far: firstly, you're a people person and a great teammate. You’ll be adaptable and a clear communicator, able to tailor your approach dependent on each individual customer. You show a passion for customer service and getting it right for our customers – be the good guy. Throw in lots of initiative, enthusiasm and a positive, solutions oriented approach and there’s a good chance you’ll thrive within the complaints department...

Let’s talk about what’s in it for you:

We’ll pay you £28,380 rising to £29,980 (increase is usually with 6-9 months).You’ll also be eligible to qualify for a monthly incentive which is based on the customer outcomes you and your squad deliver. 

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.

Here’s a taster of what’s on offer: 

For starters, you’ll get 34 days of holiday (including bank holidays).

For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more

For your wellbeing
With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more

For your lifestyle
With extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home 
Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers

For your commute
Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!

If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.

Role OVO-View

Team: OVO Drive

Location: Hub Based - Hybrid for all

Salary banding:  £40,000 - £54,000

Experience: Experienced 

Working pattern: Full-Time

Reporting to:  Lead iOS Engineer - OVO Drive

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words: Impactful, Exciting, Challenging

Top 3 qualities for this role: Curiosity, Confidence, Collaborative

Where you’ll work:

Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person. 

You’ll be assigned to the closest one of our three hub offices, Bristol, Glasgow, or London; unless your role requires field-based work. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life.

Everyone belongs at OVO:

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet:

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

We’ve made good progress on the UK’s path to net zero. But we can do better. Research shows that 100% renewable energy tariffs aren't actually making the grid greener. We have to go further. We need to save energy, use power at smarter times of the day and look at other ways to help our customers reduce their carbon footprint.

That’s where OVO Drive comes in, it's our dedicated electric vehicle business. We already provide hardware installations, home & public charging but we want so much more, we want to build a single app experience that covers everything an EV driver could need. This role will play a huge part in that.

We work like a start up- using our entrepreneurial, OVO Way spirit to drive us forward. And we’ll be flexible about how we do it - trying new things, growing the ones that work and learning new, green skills as we go.

This role in a nutshell:

Sitting in the OVO Drive department this role will support the development of the native OVO Charge mobile app. This is the department’s flagship product, which opens up the public electric vehicle (EV) charging infrastructure for EV drivers across Europe and provides OVO Energy customers a simple interface to manage their Home Charging at a discounted rate.

Your key outcomes will be:

• Technical Delivery: Design, Build and Test new features from our driver-facing B2C app
• Champion quality: Maintain the products your team is responsible for to guarantee that we offer customers with a high-quality and reliable experience.
• Collaborate & Influence: Partner closely with product managers, designers and key stakeholders to ensure that acceptance criteria are met reliably and in time.
• Business alignment: Understand how your work contributes to business goals.
• Join the community: Proactively engage with your peers to contribute to the community within the team and the wider business.

You’ll be successful in this role if you…

• Technical Expertise: Considerable experience in Native Mobile Software Engineering, with a track record of contributing to engineering teams. Professional experience with Swift for iOS mobile app development.
• Ways of working: Have experience in an agile environment working with a rapidly evolving product
• Product Engineering: Are passionate about product and user experience – customers are at the heart of everything you do! Strong commercial thinking is a plus!
• Impact: You’ll have a strong desire to have impact and taking ownership early on

Let’s talk about what’s in it for you:

We’ll pay you between £40,000 - £54,000, depending on your specific skills and experience.

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. 

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.

Here’s a taster of what’s on offer: 

For starters, you’ll get 34 days of holiday (including bank holidays).

For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more

For your wellbeing
With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more

For your lifestyle
With extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home 
Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers

For your commute
Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!

If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.

Role OVO-View

Team: OVO Drive

Location: Hub Based - Hybrid for all

Salary banding: £46,220 - £55,000

Experience: Experienced 

Working pattern: Full-Time

Reporting to: Android Lead - OVO Drive

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words: Instrumental, Exciting, Detailed

Top 3 qualities for this role: Curiosity, Confidence, Collaborative

Where you’ll work:

Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person. 

You’ll be assigned to the closest one of our three hub offices, Bristol, Glasgow, or London; unless your role requires field-based work. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life.

Everyone belongs at OVO:

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet:

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

We’ve made good progress on the UK’s path to net zero. But we can do better. Research shows that 100% renewable energy tariffs aren't actually making the grid greener. We have to go further. We need to save energy, use power at smarter times of the day and look at other ways to help our customers reduce their carbon footprint.

That’s where OVO Drive comes in, it's our dedicated electric vehicle business. We already provide hardware installations, home & public charging but we want so much more, we want to build a single app experience that covers everything an EV driver could need. This role will play a huge part in that.

We work like a start up - using our entrepreneurial, OVO Way spirit to drive us forward. And we’ll be flexible about how we do it - trying new things, growing the ones that work and learning new, green skills as we go.

This role in a nutshell:

Sitting in the OVO Drive business this role will support the development of the wide array of products targeted at EV Drivers from end to end. This includes defining and refining the team’s QA strategy, building out our test automation suite and manually testing builds.

Your key outcomes will be:

• Setting quality standards with Software Engineers and building out the tools and processes that will ensure we meet them
• Understanding customer pain points and ways in which they can be mitigated
• Collaborate with product managers to plan and prioritise work
• Accountability for timely and reliable delivery of your work.
• Supporting the team to guarantee high system uptime and reliability
• Work alongside commercial and technical teams to ensure that we get the most value out of our work
• …probably many more things we can’t even predict at this point

You’ll be a successful in this role if you…

• Take full responsibility for the product’s quality from discovery through to its final release. Helping coordinate the steps needed for App Store and Play Store deployments.
• Participate in Discovery to deeply understand requirements, allowing for the creation of comprehensive and effective test cases.
• Work with the team to provide realistic QA scope and effort estimates during sprint planning.
• Help the team maintain automation test suites using Appium.
• Contribute to the team’s ways of working and testing standards to help the squad scale.
• Maintain consistent communication with developers and product owners and key stakeholders, and work alongside on call engineers to validate and resolve reported issues.
• Are familiar with logging and monitoring tools.
• Shine in a collaborative and supportive environment

Let’s talk about what’s in it for you:

We’ll pay you between £46,220 - £55,000, depending on your specific skills and experience.

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. 

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.

Here’s a taster of what’s on offer: 

For starters, you’ll get 34 days of holiday (including bank holidays).

For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more

For your wellbeing
With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more

For your lifestyle
With extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home 
Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers

For your commute
Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!

If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.

Role OVO-view

Location: Glasgow

Team: OVO Care, Account Management.

Salary banding: Starting base salary of £25,950 which will increase to £26,770 once your training and probation period are completed. This is usually within 9 months, although can be quicker depending on previous experience!

Experience: Learner - customer facing in a service environment with digital experience and problem solving skills advantageous

Working pattern: Full time - 37 hours per week (Shift times are between 8am - 6:15pm Monday to Friday and one Saturday per month from 9am - 2pm)

Sponsorship: We are unable to offer sponsorship for this role.

This role in 3 words: Fun, rewarding, customer-centric

Top 3 qualities for this role: Communication, great teammate, creative thinking

Start dates for Glasgow  : 

1st June 2026

8th June 2026

Where you’ll work:

At OVO, we understand that a one size fits all approach doesn’t work for everyone. That’s why we created the OVO Way of Flexibility.

All our roles are hub based (Bristol or Glasgow), providing a dedicated space for collaboration, connection and teamwork. You’ll also have the flexibility to work from home.

For this role, you'll need to be based within a reasonable distance from our offices (30 miles) and able to travel into our Glasgow hub. The expectation is 2 days per week in office during the training period and then will be 2 days per month once you're in your squad.

Everyone belongs at OVO

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

Our way of working enables us to treat our customers as individuals. We understand their needs in a personal and relevant way, resolving their queries as quickly as possible; we call this Account Management.

We're working together in squads with the same zero-carbon goal in mind; it's not just a way of working - it's a culture and a mentality. Squad life is all about self-managing as a group and making decisions together.

With Plan Zero at front of mind, we're all about making things better, looking for opportunities to deliver customer value in a constantly evolving landscape. Squads are encouraged to try innovative approaches, learning and adapting quickly are core to our development culture.

We embrace challenges, continuously provide feedback and pro-actively seek opportunities to improve, innovate, and progress towards a zero carbon future.

This role in a nutshell:

As a Zero Carbon Living Advisor, your role is to provide consistently outstanding service to OVO’s customers across the entire customer lifecycle; this will include some of OVO’s most vulnerable customers. You serve to solve, ensuring customer’s needs are met whilst informing and educating on our Plan Zero mission and connecting them with products and services that support home decarbonisation. This is a telephony based role so you’ll be resolving customer inbound queries through calls, and some emails.

Your key outcomes will be:

• Engaging with OVO’s customers, communicating with passion across phone, and occasionally via email.
• Quickly understand the root cause of customer contact, taking ownership for solving queries first time to prevent repeat contact.
• Coach your teammates in areas where you have a deeper level of knowledge or skill - this might be to help answer a customer query in the moment or to enhance the overall knowledge across the squad.
• Take ownership for the success of the entire squad. We believe the strength of the squad is each individual advisor, but the strength of each advisor is the squad.
• Autonomously manage your day, ensuring the overall objectives of the squad are achieved.
• Prepare, attend and actively contribute at squad meetings as appropriate.
• Identify and implement continuous improvement efforts in both squad ways of working and customer experience.
• Be an OVO ambassador, promoting our range of products & services to customers.
• Be empowered to have strong conversations to promote our products & services that we offer to our customers to help promote a Zero Carbon Living.
• Take accountability for your own development and using the tools provided to allow yourself to have strong conversations around our new and existing products.

You’ll be successful in this role at OVO if you…

• Enjoy working in a fast paced customer service environment, and have a real passion for providing outstanding customer service and an eye for continuous improvement.
• Demonstrate our OVO values and be an advocate of Plan Zero.
• Have experience of cross selling.
• Enjoy working as part of a team but also thrive independently.
• Are a brilliant communicator, particularly on the phone. You’re comfortable talking to wide range of people about a variety of queries.
• Have a passion for helping and supporting vulnerable customers.
• Are strong at showing empathy, understanding and compassion to our customers’ circumstances. At times you may need to have in-depth and sensitive conversations with customers.

Let’s talk about what’s in it for you

As well as a base salary of £25,950 which rises to £26,770 once you reach Level 2 (usually after 6-9 months but depends on each individual). You’ll also be eligible to qualify for a monthly incentive which is based on squad achieving performance measures.

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay.  It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits.

Here’s a taster of what’s on offer: 

For starters, you’ll get 34 days of holiday (including bank holidays).

For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more

For your wellbeing
With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more

For your lifestyle
With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home 
Get up to £400 towards any OVO Energy plan , plus personal carbon offsetting and great discounts on smart thermostats and EV chargers.

For your commute 
Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!

If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

Role OVO-View

Team: Procurement & Supply (Finance)

Salary banding: £43,610 - £62,801

Location: Hub based, London or Bristol preferred 

Experience: Individual Contributor

Reporting to: Senior Category Manager, Technology

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words: Analysis, Relationships, Commercial

Top 3 qualities for this role: Negotiator, Self-Solving, Entrepreneurial

Where you’ll work:

Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person. 

You’ll be assigned to the closest one of our three hub offices, however Bristol or London would be preferred. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life.

Everyone belongs at OVO

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

As an enterprise business OVO’s supply chain presents large risk but great opportunity when it comes to sustainability and wider ESG initiatives. Procurement & Supply play a vital role when contributing to OVO’s wider Plan Zero aspirations ensuring we’re working with the right partners and managing risks appropriately.

This role in a nutshell:

We’re looking for an exceptional Category Manager to drive the strategic management of the Cloud & Hardware procurement category supporting the Senior Category Manager. You’ll develop and execute category strategies, manage supplier relationships, and oversee procurement processes to deliver maximum value and mitigate risks. Your focus will align with OVO's Plan Zero ambitions, ensuring sustainable and ethical sourcing practices while achieving commercial success.

You’ll be reporting to the Senior Category Manager and will play a critical role in supporting change, delivering results, and setting the bar for ‘what good looks like’ across the team. You’ll also be working closely with stakeholders across the business to drive projects and supplier performance forwards. Your key area of focus from a Category Management perspective will be Cloud & Hardware, an essential underpinning of OVO’s business, enabling the delivery of a range of products and services to our customers. You will also be responsible for sourcing outside of the Cloud & Hardware category as and when necessary as we manoeuvre to deliver critical business partnership for our Tech colleagues and beyond.

We're looking for a strategic thinker to own the Cloud & Hardware category, setting the strategic direction and managing its end-to-end execution. This role offers deep category engagement while fostering broad experience across the entire technology portfolio. You will be an essential, flexible team player, frequently collaborating on sourcing projects in other tech areas. If you're looking for a role that combines deep category ownership with a flexible, collaborative team environment for exposure to other areas of tech, this is it.

The Team’s objectives include:

• Driving significant commercial benefits to support OVO’s EBITDA targets.
• Getting the end to end contract lifecycle right, reducing risks, and driving compliance while maintaining agility.
• Procuring goods and services in a sustainable manner, aligning with OVO’s Plan Zero.
• Becoming a knowledge base of relevant supply markets, products, technologies, and trends.
• Managing supplier relationships through the contract lifetime, ensuring delivery expectations are met, and rectifying any issues.
• Continuously improving commercial value, process efficiency, and risk mitigation.
• Effectively partnering with internal stakeholders.
• Supporting the implementation of procurement systems that underpin opportunity execution while reducing risks and improving compliance.

Your key outcomes will be:

• Ensuring Cloud & Hardware are fit for purpose, aligned to OVO’s objectives and key results and wider business needs, representing the best value and quality (working in collaboration with the Senior Category Manager). 
• Lead end-to-end procurement processes for assigned sub-categories in the technology space, ensuring efficiency and compliance. 
• Negotiate contracts with suppliers to secure favourable terms and cost savings.
• Build and maintain strong relationships with key suppliers to drive collaboration and innovation.
• Conduct market analysis to identify risks, opportunities, and trends for assigned sub-categories, feeding into the Technology Spend Category Strategy. 
• Monitor supplier / agency performance and collaborate with the business on regular supplier performance reviews. 
• Collaborate with internal stakeholders to align spend category objectives with organisational goals.
• Drive continuous improvement initiatives across procurement activities.
• Support OVO’s sustainability goals through ethical and environmentally responsible sourcing.

Additionally, you will:

• Use data to maintain a clear view of Cloud & Hardware category spend and suppliers.
• Support category savings opportunity analysis and future pipeline initiatives.
• Execute RFx exercises, guiding stakeholders and ensuring strong project management practices.
• Lead material commercial initiatives, presenting to the C-suite in line with OVO’s authority matrix.
• Deliver effective Supplier Management strategies. In life contract management, reducing risk, scope creep, supplier performance and contract exit
• Ensure adherence to procurement & contract policies and monitor compliance.
• Contribute to continuous improvement of procurement tools, processes, and customer journey management.
• Align sourcing activities with OVO’s Plan Zero objectives, demonstrating measurable contributions.

You’ll be a successful Category Manager here at OVO if you…

• Are a strategic thinker with at least 3 years of experience in procurement, supplier management or category management.
• Have strong negotiation skills with a proven track record of delivering material commercial benefits.
• Excel in managing supplier relationships, driving performance, and fostering innovation.
• Are analytical, capable of sourcing and interpreting data to inform decisions.
• Communicate effectively with stakeholders and build collaborative relationships.
• Demonstrate a commitment to sustainability and ethical procurement practices.
• Thrive in a fast-paced, dynamic environment and manage multiple priorities efficiently.
• Are a team player, working collaboratively with a pragmatic approach.
• Have or are working towards a CIPS qualification (desirable).
• Show an understanding of procurement systems (e.g., Workday Strategic Sourcing).
• Bring experience in sourcing across key subcategories, with exposure to the energy sector being a plus.

You won’t like this role if you…

• Are uncomfortable leading on initiatives with high corporate exposure (Head of Departments and Directors).
• Are unable to effectively and constructively challenge the status quo.
• Are uncomfortable giving and receiving constructive feedback (radical candor).
• Do not possess technical understanding of Procurement best practice.
• Are unable to work effectively across a wider team and influence multiple stakeholders with disparate priorities.
• Do not possess strong commercial acumen and an eye for a deal.
• Are unable to effectively sell and promote the benefits of a robust procurement approach  to your colleagues and peers.

Let’s talk about what’s in it for you

We’ll pay you between £43,610 and £62,801, depending on your specific skills and experience.

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. 

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.

Here’s a taster of what’s on offer: 

For starters, you’ll get 34 days of holiday (including bank holidays).

For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more

For your wellbeing
With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more

For your lifestyle
With extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home 
Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers

For your commute
Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!

If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.

Role OVO-View

Team: Procurement & Supply (Finance)

Location: Bristol or London

Salary banding: £43,610 - £62,801

Experience: Mid-level

Working pattern: Full-Time

Reporting to: Senior Category Manager, Technology

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words: Analysis, Relationships, Commercial

Top 3 qualities for this role: Negotiator, Self-Solving, Entrepreneurial

Where you’ll work:

Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person. 

This role will be based at either our London or Bristol hub only, however travel between all hubs, Bristol, London and Glasgow will be expected.. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life.

Everyone belongs at OVO

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

As an enterprise business OVO’s supply chain presents large risk but great opportunity when it comes to sustainability and wider ESG initiatives. Procurement & Supply play a vital role when contributing to OVO’s wider Plan Zero aspirations ensuring we’re working with the right partners and managing risks appropriately.

This role in a nutshell:

Your key outcomes will be:

• Ensuring Tech Professional Services are fit for purpose, aligned to OVO’s objectives and key results and wider business needs, representing the best value and quality (working in collaboration with the Senior Category Manager). 
• Lead end-to-end procurement processes for assigned sub-categories in the technology space, ensuring efficiency and compliance. 
• Negotiate contracts with suppliers to secure favourable terms and cost savings.
• Build and maintain strong relationships with key suppliers to drive collaboration and innovation.
• Conduct market analysis to identify risks, opportunities, and trends for assigned sub-categories, feeding into the Technology Spend Category Strategy. 
• Monitor supplier / agency performance and collaborate with the business on regular supplier performance reviews. 
• Collaborate with internal stakeholders to align spend category objectives with organisational goals.
• Drive continuous improvement initiatives across procurement activities.
• Support OVO’s sustainability goals through ethical and environmentally responsible sourcing.

Additionally, you will:

• Use data to maintain a clear view of technology professional services category spend and suppliers.
• Support category savings opportunity analysis and future pipeline initiatives.
• Execute RFx exercises, guiding stakeholders and ensuring strong project management practices.
• Lead material commercial initiatives, presenting to the C-suite in line with OVO’s authority matrix.
• Deliver effective Supplier Management strategies. In life contract management, reducing risk, scope creep, supplier performance and contract exit
• Ensure adherence to procurement & contract policies and monitor compliance.
• Contribute to continuous improvement of procurement tools, processes, and customer journey management.
• Align sourcing activities with OVO’s Plan Zero objectives, demonstrating measurable contributions.

You’ll be a successful Category Manager - Technology Services at OVO if you…

• Are a strategic thinker with at least 3 years of experience in procurement, supplier management or category management.
• Have strong negotiation skills with a proven track record of delivering material commercial benefits.
• Excel in managing supplier relationships, driving performance, and fostering innovation.
• Are analytical, capable of sourcing and interpreting data to inform decisions.
• Communicate effectively with stakeholders and build collaborative relationships.
• Demonstrate a commitment to sustainability and ethical procurement practices.
• Thrive in a fast-paced, dynamic environment and manage multiple priorities efficiently.
• Are a team player, working collaboratively with a pragmatic approach.
• Have or are working towards a CIPS qualification (desirable).
• Show an understanding of procurement systems (e.g., Workday Strategic Sourcing).
• Bring experience in sourcing across key subcategories, with exposure to the energy sector being a plus.

You won’t like this role if you…

• Are uncomfortable leading on initiatives with high corporate exposure (Head of Departments and Directors).
• Are unable to effectively and constructively challenge the status quo.
• Are uncomfortable giving and receiving constructive feedback (radical candor).
• Do not possess technical understanding of Procurement best practice.
• Are unable to work effectively across a wider team and influence multiple stakeholders with disparate priorities.
• Do not possess strong commercial acumen and an eye for a deal.
• Are unable to effectively sell and promote the benefits of a robust procurement approach  to your colleagues and peers.

Let’s talk about what’s in it for you

We’ll pay you between  £43,610 and £62,801, depending on your specific skills and experience.

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. 

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.

Here’s a taster of what’s on offer: 

For starters, you’ll get 34 days of holiday (including bank holidays).

For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more

For your wellbeing
With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more

For your lifestyle
With extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home 
Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers

For your commute
Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!

If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.

Role OVO-view

Location: Bristol

Team: OVO Care, Account Management.

Salary banding: Starting base salary of £25,950 which will increase to £26,770 once your training and probation period are completed. This is usually within 9 months, although can be quicker depending on previous experience!

Experience: Learner - customer facing in a service environment with digital experience and problem solving skills advantageous

Working pattern: Full time - 37 hours per week (Shift times are between 8am - 6:15pm Monday to Friday and one Saturday per month from 9am - 2pm)

Sponsorship: We are unable to offer sponsorship for this role.

This role in 3 words: Fun, rewarding, customer-centric

Top 3 qualities for this role: Communication, great teammate, creative thinking

Start dates for Bristol : 

8th June 2026

Where you’ll work:

At OVO, we understand that a one size fits all approach doesn’t work for everyone. That’s why we created the OVO Way of Flexibility.

All our roles are hub based (Bristol or Glasgow), providing a dedicated space for collaboration, connection and teamwork. You’ll also have the flexibility to work from home.

For this role, you'll need to be based within a reasonable distance from our offices (30 miles) and able to travel into our Glasgow hub. The expectation is 2 days per week in office during the training period and then will be 2 days per month once you're in your squad.

Everyone belongs at OVO

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

Our way of working enables us to treat our customers as individuals. We understand their needs in a personal and relevant way, resolving their queries as quickly as possible; we call this Account Management.

We're working together in squads with the same zero-carbon goal in mind; it's not just a way of working - it's a culture and a mentality. Squad life is all about self-managing as a group and making decisions together.

With Plan Zero at front of mind, we're all about making things better, looking for opportunities to deliver customer value in a constantly evolving landscape. Squads are encouraged to try innovative approaches, learning and adapting quickly are core to our development culture.

We embrace challenges, continuously provide feedback and pro-actively seek opportunities to improve, innovate, and progress towards a zero carbon future.

This role in a nutshell:

As a Zero Carbon Living Advisor, your role is to provide consistently outstanding service to OVO’s customers across the entire customer lifecycle; this will include some of OVO’s most vulnerable customers. You serve to solve, ensuring customer’s needs are met whilst informing and educating on our Plan Zero mission and connecting them with products and services that support home decarbonisation. This is a telephony based role so you’ll be resolving customer inbound queries through calls, and some emails.

Your key outcomes will be:

• Engaging with OVO’s customers, communicating with passion across phone, and occasionally via email.
• Quickly understand the root cause of customer contact, taking ownership for solving queries first time to prevent repeat contact.
• Coach your teammates in areas where you have a deeper level of knowledge or skill - this might be to help answer a customer query in the moment or to enhance the overall knowledge across the squad.
• Take ownership for the success of the entire squad. We believe the strength of the squad is each individual advisor, but the strength of each advisor is the squad.
• Autonomously manage your day, ensuring the overall objectives of the squad are achieved.
• Prepare, attend and actively contribute at squad meetings as appropriate.
• Identify and implement continuous improvement efforts in both squad ways of working and customer experience.
• Be an OVO ambassador, promoting our range of products & services to customers.
• Be empowered to have strong conversations to promote our products & services that we offer to our customers to help promote a Zero Carbon Living.
• Take accountability for your own development and using the tools provided to allow yourself to have strong conversations around our new and existing products.

You’ll be successful in this role at OVO if you…

• Enjoy working in a fast paced customer service environment, and have a real passion for providing outstanding customer service and an eye for continuous improvement.
• Demonstrate our OVO values and be an advocate of Plan Zero.
• Have experience of cross selling.
• Enjoy working as part of a team but also thrive independently.
• Are a brilliant communicator, particularly on the phone. You’re comfortable talking to wide range of people about a variety of queries.
• Have a passion for helping and supporting vulnerable customers.
• Are strong at showing empathy, understanding and compassion to our customers’ circumstances. At times you may need to have in-depth and sensitive conversations with customers.

Let’s talk about what’s in it for you

As well as a base salary of £25,950 which rises to £26,770 once you reach Level 2 (usually after 6-9 months but depends on each individual). You’ll also be eligible to qualify for a monthly incentive which is based on squad achieving performance measures.

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay.  It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits.

Here’s a taster of what’s on offer: 

For starters, you’ll get 34 days of holiday (including bank holidays).

For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more

For your wellbeing
With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more

For your lifestyle
With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home 
Get up to £400 towards any OVO Energy plan , plus personal carbon offsetting and great discounts on smart thermostats and EV chargers.

For your commute 
Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!

If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

Role OVO-View

Team: Software Engineering

Location: Hub Based - Hybrid for all

Salary banding: £116,500 - 154,588

Experience: Expert

Working pattern: Full-Time

Reporting to: Director, Data & AI

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words: Ownership, Innovative, Impactful

Top 3 qualities for this role: Communication, Leadership, Drive

Where you’ll work:

Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person. 

You’ll be assigned to the  closest one of our three hub offices, Bristol, Glasgow, or London; unless your role requires field-based work. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life.

Everyone belongs at OVO:

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet:

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

You will be joining one of our Core AI teams, tackling issues central to OVO’s business and customer experience. We are building out new tools to support our back-office teams resolve customer bill issues more easily and swiftly. In our attempts we will be trialling the use of new AI capabilities to transform how our business operates and meets customer demands.

This role in a nutshell:

As a Principal Data Scientist you’ll play a key strategic role in shaping the future of our data science practice. You'll lead innovative, high-impact projects, define our technical direction, and champion best practices across the organisation. Working closely with cross-functional teams, you’ll drive forward research and experimentation to keep OVO at the forefront of data science, ensuring our work is not only cutting-edge but also aligned with our mission to build a more sustainable future.

Your key outcomes will be:

• Technical Leadership and Vision: Shape and communicate the technical direction of OVO’s data science function, guiding the team through expert mentorship and driving the adoption of modern tools, technologies, and approaches to elevate our capabilities.
  
  
• Leading Cutting-Edge Initiatives: Drive high-impact data science projects that solve complex business challenges and align with OVO’s strategic goals. Champion innovation and deliver scalable, forward-thinking solutions.
  
  
• Cross-Functional Collaboration: Work closely with engineering, product, and business teams to embed data science into products and decisions. Communicate insights clearly to diverse audiences and build trusted partnerships across the organisation.
  
  
• Defining Technical Strategy: Develop a strategic roadmap for data science, informed by emerging trends and evolving business needs. Identify areas for innovation and lead the continuous evolution of our data science practice.
  
  
• Driving Research Initiatives: Lead research into advanced techniques and applications, publishing findings and representing OVO at industry events. Grow a culture of experimentation and learning within the team.
  
  
• Ensuring Best Practices: Establish standards for model development, validation, and deployment while ensuring data quality, compliance, and security. Promote scalable, reliable infrastructure and ethical data use.
  
  
• Community of Practice: Lead and grow the data science Community of Practice, sharing knowledge, mentoring peers, and contributing to learning pathways that support development and career growth across the team.

You’ll be a successful Principal Data Scientist at OVO if you…

• Proven ability to lead complex, high-impact data science initiatives that drive strategic outcomes
• Deep expertise in advanced machine learning, statistical methods, and algorithm development
• Proficient in Python or R, and advanced SQL, with strong research and analytical skills
• Demonstrated experience evaluating and applying emerging tools, technologies, and methodologies
• Skilled in defining and executing data science strategies aligned with business objectives
• Strong communicator, able to clearly explain technical concepts to diverse technical and non-technical audiences
• Effective collaborator with cross-functional teams, building trusted relationships across the organisation
• Recognised for technical leadership, mentorship, and fostering a culture of continuous innovation
• Committed to best practices in data science, ensuring quality, compliance, and scalable infrastructure

Let’s talk about what’s in it for you:

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. 

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.

Here’s a taster of what’s on offer: 

For starters, you’ll get 34 days of holiday (including bank holidays).

For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more

For your wellbeing
With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more

For your lifestyle
With extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home 
Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers

For your commute
Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!

If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.

Role OVO-View

Team: Info Sec & Cyber Sec 

Location: Hub Based - Hybrid for all

Salary banding: £52,800 - £76,038

Experience: Mid-level

Working pattern: Full-Time

Reporting to: Delivery & Growth Lead

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words: Amazing Security Insights

Top 3 qualities for this role: Creative, Adaptable, Technical

Where you’ll work:

Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person. 

You’ll be assigned to the closest one of our three hub offices, Bristol, Glasgow, or London; unless your role requires field-based work. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life.

Everyone belongs at OVO:

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet:

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

We’re hiring creators and challengers who deliver high-impact, well-engineered solutions. Every role we’re hiring puts people at the heart of our security strategy and uses technology and operational processes to build a resilient and performant business. The Path to Zero is paved with secure technology!

This role in a nutshell:

As a Senior Security Engineer (Data), you will work closely with fellow security engineers to design, build, and deploy data solutions that drive organisation-wide security value. To do this, you will build and maintain ETL/ELT pipelines and data models within data warehouses. An example pipeline being ingesting data from multiple security and technology observability tools to gather, analyse, synthesise, and develop visualisations and reporting in service of continuous improvement of security controls. 

Your solutions will enable cyber defence, attack surface and security controls engineers to proactively identify hidden problems and patterns in data and use these insights to amplify weaknesses and drive improvements to coding hygiene and system architecture. This is a great opportunity for someone who is motivated to use data to drive security improvements, and best practices across a business with wide-ranging impact, and loves working in collaborative, and supportive environments.

Your key outcomes will be:

• Help architect, design, and deploy new features, and functionality in a unified OVO security data platform to enable security engineers to optimise and automate cyber defence, attack surface and security controls assurance processes.
• Stay up-to-date with the latest security data and AI trends, tools, and technologies to ensure the team’s technical approach is innovative.
• Foster an inclusive team environment where everyone feels valued and excited to contribute.
• Communicate optimally with collaborators to explain concepts and drive informed decision making.

Within your first 3 months month you’ll:

• Gain a comprehensive understanding of our existing security data sources, data pipelines, warehouse, and security operations principles.
• Contribute to the development and enhancing of our security data and AI model architectures 
• Guide and educate other teams about effective security data and AI practices and opportunities.

Systems: Google Cloud Platform services, GitHub, Looker, Wiz, Google SecOps, Crowdstrike

You’ll be successful in this role if you…

• Data automation and AI-enablement: Develops tooling to automate security tasks (e.g. triaging, routing and tracking findings from vulnerability scanners, alert handlers, compliance monitoring and evidence collection). Can contribute to security-focused codebases. Publishes automation processes or AI tooling to code repositories or an app store. Build and maintain ETL/ELT pipelines and data models within data warehouses.
• Secure development: Able to build, test and deploy single components in a system with minimal support, and understand how the component fits into the wider architecture. Configure secure cloud environments (GCP). Can describe how code, CI/CD and cloud security posture management (CSPM) tooling works. 
• Decision support and behaviour change: Design and build decision-support and training tools that actively account for human factors. Design and develop intuitive communications, dashboards and reports that guide users toward key insights and minimise cognitive load. Analyse user interaction data to identify where decision-makers struggle and propose concrete design improvements. Proactively reframe security questions or metrics to mitigate common biases, such as presenting data in terms of both gains and losses to avoid framing effects.
• Mentor Junior Engineers: Actively mentor associate and mid-level security engineers. Provide technical guidance on security and data concepts and tools, review their work (e.g. assessment reports, proposed controls), share knowledge and experience, and support their professional development within the team.
• Community of Practice: Contribute to the security engineering Community of Practice (CoP) by leading discussions, sharing practices, offering firsthand experience to the wider community, engaging in knowledge exchange / cross-pollination to further your craft. Create content and and individually contribute to the stated successful outcomes for the CoP.

Let’s talk about what’s in it for you:

We’ll pay you between £52,800 - £76,038, depending on your specific skills and experience.

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. 

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.

Here’s a taster of what’s on offer: 

For starters, you’ll get 34 days of holiday (including bank holidays).

For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more

For your wellbeing
With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more

For your lifestyle
With extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home 
Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers

For your commute
Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!

If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.

Role OVO-View

Team: Procurement & Supply (Finance)

Salary banding: £43,610 - £62,801

Location: Hub based, London or Bristol preferred 

Experience: Mid-level

Reporting to: Senior Category Manager, Technology

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words: Analysis, Relationships, Commercial

Top 3 qualities for this role: Negotiator, Self-Solving, Entrepreneurial 

Where you’ll work:

Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person. 

You’ll be assigned to the closest one of our three hub offices, however Bristol or London would be preferred. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life.

Everyone belongs at OVO

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

As an enterprise business OVO’s supply chain presents large risk but great opportunity when it comes to sustainability and wider ESG initiatives. Procurement & Supply play a vital role when contributing to OVO’s wider Plan Zero aspirations ensuring we’re working with the right partners and managing risks appropriately.

This role in a nutshell:

We’re looking for an exceptional Category Manager to drive the strategic management of the Software procurement category supporting the Senior Category Manager. You’ll develop and execute category strategies, manage supplier relationships, and oversee procurement processes to deliver maximum value and mitigate risks. Your focus will align with OVO's Plan Zero ambitions, ensuring sustainable and ethical sourcing practices while achieving commercial success.

You’ll be reporting to the Senior Category Manager and will play a critical role in supporting change, delivering results, and setting the bar for ‘what good looks like’ across the team. You’ll also be working closely with stakeholders across the business to drive projects and supplier performance forwards. Your key area of focus from a Category Management perspective will be Software, an essential underpinning of OVO’s business, enabling the delivery of a range of products and services to our customers. You will also be responsible for sourcing outside of the Software category as and when necessary as we manoeuvre to deliver critical business partnership for our Tech colleagues and beyond.

We're looking for a strategic thinker to own the Software category, setting the strategic direction and managing its end-to-end execution. This role offers deep category engagement while fostering broad experience across the entire technology portfolio. You will be an essential, flexible team player, frequently collaborating on sourcing projects in other tech areas. If you're looking for a role that combines deep category ownership with a flexible, collaborative team environment for exposure to other areas of tech, this is it.

The Team’s objectives include:

• Driving significant commercial benefits to support OVO’s EBITDA targets.
• Getting the end to end contract lifecycle right, reducing risks, and driving compliance while maintaining agility.
• Procuring goods and services in a sustainable manner, aligning with OVO’s Plan Zero.
• Becoming a knowledge base of relevant supply markets, products, technologies, and trends.
• Managing supplier relationships through the contract lifetime, ensuring delivery expectations are met, and rectifying any issues
• Continuously improving commercial value, process efficiency, and risk mitigation.
• Effectively partnering with internal stakeholders.
• Supporting the implementation of procurement systems that underpin opportunity execution while reducing risks and improving compliance.

Your key outcomes will be:

• Ensuring Software & AI tools are fit for purpose, aligned to OVO’s objectives and key results and wider business needs, representing the best value and quality (working in collaboration with the Senior Category Manager). 
• Lead end-to-end procurement processes for assigned sub-categories in the technology space, ensuring efficiency and compliance. 
• Negotiate contracts with suppliers to secure favourable terms and cost savings.
• Build and maintain strong relationships with key suppliers to drive collaboration and innovation.
• Conduct market analysis to identify risks, opportunities, and trends for assigned sub-categories, feeding into the Technology Spend Category Strategy. 
• Monitor supplier / agency performance and collaborate with the business on regular supplier performance reviews. 
• Collaborate with internal stakeholders to align spend category objectives with organisational goals.
• Drive continuous improvement initiatives across procurement activities.
• Support OVO’s sustainability goals through ethical and environmentally responsible sourcing.

Additionally, you will:

• Use data to maintain a clear view of software category spend and suppliers.
• Support category savings opportunity analysis and future pipeline initiatives.
• Execute RFx exercises, guiding stakeholders and ensuring strong project management practices.
• Lead material commercial initiatives, presenting to the C-suite in line with OVO’s authority matrix.
• Deliver effective Supplier Management strategies. In life contract management, reducing risk, scope creep, supplier performance and contract exit
• Ensure adherence to procurement & contract policies and monitor compliance.
• Contribute to continuous improvement of procurement tools, processes, and customer journey management.
• Align sourcing activities with OVO’s Plan Zero objectives, demonstrating measurable contributions.

You’ll be a successful Category Manager at OVO if you…

• Are a strategic thinker with proven experience in procurement, supplier management or category management.
• Have strong negotiation skills with a proven track record of delivering material commercial benefits.
• Excel in managing supplier relationships, driving performance, and fostering innovation.
• Are analytical, capable of sourcing and interpreting data to inform decisions.
• Communicate effectively with stakeholders and build collaborative relationships.
• Demonstrate a commitment to sustainability and ethical procurement practices.
• Thrive in a fast-paced, dynamic environment and manage multiple priorities efficiently.
• Are a team player, working collaboratively with a pragmatic approach.
• Have or are working towards a CIPS qualification (desirable).
• Show an understanding of procurement systems (e.g., Workday Strategic Sourcing).
• Bring experience in sourcing across key subcategories, with exposure to the energy sector being a plus.

You won’t like this role if you…

• Are uncomfortable leading on initiatives with high corporate exposure (Head of Departments and Directors)
• Are unable to effectively and constructively challenge the status quo.
• Are uncomfortable giving and receiving constructive feedback (radical candor).
• Do not possess technical understanding of Procurement best practice.
• Are unable to work effectively across a wider team and influence multiple stakeholders with disparate priorities.
• Do not possess strong commercial acumen and an eye for a deal.
• Are unable to effectively sell and promote the benefits of a robust procurement approach  to your colleagues and peers.

Let’s talk about what’s in it for you

We’ll pay you between £43,610 and £62,801, depending on your specific skills and experience.

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. 

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.

Here’s a taster of what’s on offer: 

For starters, you’ll get 34 days of holiday (including bank holidays).

For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more

For your wellbeing
With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more

For your lifestyle
With extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home 
Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers

For your commute
Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!

If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.

Role OVO-View

Team: Procurement & Supply (Finance)

Location: Bristol or London

Salary banding: £43,610 - £62,801

Experience: Mid-level

Working pattern: Full-Time

Reporting to: Senior Category Manager, Technology

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words: Analysis, Relationships, Commercial

Top 3 qualities for this role: Negotiator, Self-Solving, Entrepreneurial

Where you’ll work:

Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person. 

This role will be based at either our London or Bristol hub only, however travel between all hubs, Bristol, London and Glasgow will be expected. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life.

Everyone belongs at OVO

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

As an enterprise business OVO’s supply chain presents large risk but great opportunity when it comes to sustainability and wider ESG initiatives. Procurement & Supply play a vital role when contributing to OVO’s wider Plan Zero aspirations ensuring we’re working with the right partners and managing risks appropriately.

This role in a nutshell:

Your key outcomes will be:

• Ensuring Tech Professional Services are fit for purpose, aligned to OVO’s objectives and key results and wider business needs, representing the best value and quality (working in collaboration with the Senior Category Manager). 
• Lead end-to-end procurement processes for assigned sub-categories in the technology space, ensuring efficiency and compliance. 
• Negotiate contracts with suppliers to secure favourable terms and cost savings.
• Build and maintain strong relationships with key suppliers to drive collaboration and innovation.
• Conduct market analysis to identify risks, opportunities, and trends for assigned sub-categories, feeding into the Technology Spend Category Strategy. 
• Monitor supplier / agency performance and collaborate with the business on regular supplier performance reviews. 
• Collaborate with internal stakeholders to align spend category objectives with organisational goals.
• Drive continuous improvement initiatives across procurement activities.
• Support OVO’s sustainability goals through ethical and environmentally responsible sourcing.

Additionally, you will:

• Use data to maintain a clear view of technology professional services category spend and suppliers.
• Support category savings opportunity analysis and future pipeline initiatives.
• Execute RFx exercises, guiding stakeholders and ensuring strong project management practices.
• Lead material commercial initiatives, presenting to the C-suite in line with OVO’s authority matrix.
• Deliver effective Supplier Management strategies. In life contract management, reducing risk, scope creep, supplier performance and contract exit
• Ensure adherence to procurement & contract policies and monitor compliance.
• Contribute to continuous improvement of procurement tools, processes, and customer journey management.
• Align sourcing activities with OVO’s Plan Zero objectives, demonstrating measurable contributions.

You’ll be a successful Category Manager - Technology Services at OVO if you…

• Are a strategic thinker with at least 3 years of experience in procurement, supplier management or category management.
• Have strong negotiation skills with a proven track record of delivering material commercial benefits.
• Excel in managing supplier relationships, driving performance, and fostering innovation.
• Are analytical, capable of sourcing and interpreting data to inform decisions.
• Communicate effectively with stakeholders and build collaborative relationships.
• Demonstrate a commitment to sustainability and ethical procurement practices.
• Thrive in a fast-paced, dynamic environment and manage multiple priorities efficiently.
• Are a team player, working collaboratively with a pragmatic approach.
• Have or are working towards a CIPS qualification (desirable).
• Show an understanding of procurement systems (e.g., Workday Strategic Sourcing).
• Bring experience in sourcing across key subcategories, with exposure to the energy sector being a plus.

You won’t like this role if you…

• Are uncomfortable leading on initiatives with high corporate exposure (Head of Departments and Directors).
• Are unable to effectively and constructively challenge the status quo.
• Are uncomfortable giving and receiving constructive feedback (radical candor).
• Do not possess technical understanding of Procurement best practice.
• Are unable to work effectively across a wider team and influence multiple stakeholders with disparate priorities.
• Do not possess strong commercial acumen and an eye for a deal.
• Are unable to effectively sell and promote the benefits of a robust procurement approach  to your colleagues and peers.

Let’s talk about what’s in it for you

We’ll pay you between  £43,610 and £62,801, depending on your specific skills and experience.

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. 

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.

Here’s a taster of what’s on offer: 

For starters, you’ll get 34 days of holiday (including bank holidays).

For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more

For your wellbeing
With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more

For your lifestyle
With extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home 
Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers

For your commute
Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!

If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.