Maintenance Associate (Facilities Management)

Outerspace is a new type of Ops Center. We come from the brand side and have built and led operations for companies like Steve Madden, Prada and Nice Laundry. We leverage the latest technology to support our high growth brands and their daily operations. Outerspace provides a number of services including, but not limited to, warehousing and fulfillment, customization and light manufacturing, and product photography. 

We are seeking a highly motivated and dedicated Maintenance Associate to join the team. The Maintenance Associate performs a variety of skilled and semi-skilled maintenance, repair, and upkeep tasks across facility grounds, buildings, and equipment. The Maintenance Associate plays a hands-on role in keeping the facility safe, functional, and operational. Work is performed indoors and outdoors and may include working at heights, operating powered industrial equipment, and performing tasks in plumbing, electrical, and general mechanical maintenance.

Reports to: Senior Director of Facilities
Compensation: $21.00 - $23.00 per hour DOE

Responsibilities:

General Maintenance & Repairs

• Perform routine and preventive maintenance tasks on buildings, equipment, and grounds
• Complete work orders in a timely and thorough manner as assigned by the Facilities Director
• Assist with minor repairs including patching, painting, carpentry, and general facility upkeep
• Identify and report safety hazards, equipment deficiencies, or needed repairs
• Maintain cleanliness and organization of maintenance shop, storage areas, and work zones
• Perform other duties as needed

Plumbing

• Perform basic plumbing repairs including unclogging drains, repairing or replacing faucets,
• valves, toilets, and supply lines
• Assist with installation and maintenance of plumbing fixtures and piping
• Identify and report leaks, water damage, or plumbing system failures

Power Tools & Equipment

• Safely operate a variety of power tools including drills, saws, grinders, and impact drivers
• Inspect tools before use; report damaged or unsafe equipment
• Follow all manufacturer guidelines and safety procedures for tool operation

Powered Industrial Truck (PIT) Equipment

• Operate forklifts, pallet jacks, order pickers, scissor lifts, and other PIT equipment as needed
• Conduct pre-operation inspections and complete required checklists
• Follow all facility traffic rules and PIT safety procedures
• Must hold or be able to obtain facility PIT certification

Work at Heights

• Work safely on ladders, scaffolding, aerial lifts, and elevated platforms
• Follow all fall protection requirements including harness use when required
• Must be comfortable working at heights and in confined spaces
• Complete fall protection and elevated work training as required

Driving & Transportation

• Operate company vehicles to transport materials, supplies, or equipment between locations
• Follow all traffic laws and company vehicle use policies
• Complete vehicle inspection logs before and after use

Qualifications and Education Requirements:

• High school diploma or GED required
• Vocational training in trades (plumbing, electrical, HVAC, or mechanical) preferred
• Minimum 1–2 years of experience in a maintenance, construction, or facilities role
• Prior experience operating forklifts or aerial lifts a plus
• Relevant certifications (OSHA 10, forklift, etc.) preferred
• Bilingual (English/Spanish) a plus, but not required

Physical Requirements

• Regularly required to stand, walk, bend, kneel, stoop, and reach overhead
• Must be able to lift and carry up to 50 lbs unassisted; team lift for heavier loads
• Must be able to work at heights on ladders, scaffolding, and aerial lifts
• Exposure to outdoor conditions including heat, cold, rain, and humidity
• Exposure to industrial noise, dust, chemicals, and moving equipment
• Must be able to wear required PPE including hard hats, safety glasses, gloves, steel-
• toed boots
• Must be able to work in confined spaces with proper training and clearance

Benefits:

• Paid Time Off
• Paid Holidays
• Insurance (medical, dental, vision)
• HSA & FSA
• 401(K) matching
• and more!

Fulfillment Center Team Lead

Outerspace is a new type of Ops Center for high growth brands. We do warehousing and fulfillment, customization and light manufacturing, product photography, and more. This is not an old school warehouse operation that has been doing things the same way for 30 years. We come from the brand side and have built and led operations for companies like Steve Madden, Prada and Nice Laundry.

The primary responsibilities of the Team Lead at Outerspace is to carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Leads to assist the Supervisor in attaining overall department goals. They lead by example and assist the Supervisor and department by effectively planning and organizing work flow; promoting teamwork, training, problem solving and decision making.

A successful Team Lead is someone who is driven, determined and committed to a high level of operational excellence and customer satisfaction. They are collaborative, demonstrate excellent communication skills, and are detail oriented. A successful candidate will have the ability to make an impact by motivating and leading the team to meet goals and objectives.

Reports to: Operations Supervisor
Compensation: $20.00 - $25.00 per hour

Responsibilities:

• Ensure the line is properly staffed and ready for the workday, including temporary associates
• Assist the Supervisor and other internal groups to meet and exceed customer requirements
• Assure the safety and security of associates and inventory
• Coordinate with other teams and departments on processes and procedures
• Monitor associates’ production standards and partner with Supervisor to ensure customer compliance, safety, and all company rules, policies and guidelines are met.
• Ensure all priority orders are shipped in cartons
• Perform order fulfillment duties; reviewing and prioritizing available orders, determine stock requirements and maintain levels of required inventory
• Prioritize orders as needed by placing orders on hold, activate, and changing priorities
• Pick and pack orders, check picked orders, and prepare completed orders for shipping
• Troubleshooting any system issues, and communicating to supervisors and internal channels if escalation is necessary
• Identify any possible process improvements within operations
• Other duties as assigned

Safety:

• Ensure work areas are safe to operate in
• Maintain cleanliness and housekeeping of work areas
• Comply with all OSHA and warehouse safety rules and guidelines

People Management:

• Communicate and engage with teammates, supervisors, and managers daily
• Maintain daily attendance of associates, including timeclock adherence
• Ensure associate compliance with all company rules, policies and guidelines
• Escalating complex issues and interpersonal conflicts to supervisors and managers

Qualifications/Educational Requirements:

• High School diploma or equivalent required
• 1-3 years Distribution/Warehouse experience in a fast paced warehouse environment.
• Self-motivated with a high sense of urgency, resourcefulness and adaptability.
• Proficient computer skills, including Google Suites, Microsoft Office; experience with WMS systems a plus
• Ability to manage daily and responsive communication via virtual platforms, such as email and Slack
• Ability to handle and prioritize multiple tasks.
• Outstanding work record in the areas of safety and attendance.
• Ability to effectively articulate and motivate peers to achieve a common goal.
• Conflict resolution skills, problem solving skills
• Must be able to work overtime, on holidays and weekends.
• Bilingual (English and Spanish)

Fulfillment Center Supervisor

Outerspace is a new type of Ops Center. We come from the brand side and have built and led operations for companies like Steve Madden, Prada and Nice Laundry. We leverage the latest technology to support our high growth brands and their daily operations. Outerspace provides a number of services including, but not limited to, warehousing and fulfillment, customization and light manufacturing, and product photography. 

We are seeking a highly motivated and dedicated Fulfillment Center Supervisor to join the team. The Supervisor is responsible for leading fast-paced e-commerce and 3PL outbound operations, ensuring high-volume orders are picked, packed, and shipped accurately and on time. This role supervises outbound teams, manages labor against daily order spikes, and drives performance in a deadline-driven fulfillment environment. A successful candidate is someone who is driven, determined and committed to a high level of operational excellence and customer satisfaction. They are collaborative, demonstrate strong communication skills, and are detail oriented.

Reports to: Operations Manager
Comp: $65,000 - $75,000 DOE

Responsibilities:

• Supervise and lead a team of warehouse associates responsible for outbound order fulfillment (picking, packing, shipping).
• Monitor daily workflow and assign tasks to ensure timely and accurate processing of e-commerce orders.
• Ensure compliance with company policies and standard operating procedures (SOPs) related to outbound operations.
• Provide hands-on support during peak periods and resolve issues related to inventory, order discrepancies, or shipping delays.
• Track team productivity and quality metrics, identifying areas for improvement and implementing corrective actions.
• Monitor KPIs such as order accuracy, units per hour (UPH), on-time shipment, and labor productivity
• Adjust labor and workflows in real time based on order volume, carrier cutoffs, and SLA requirements
• Communicate effectively with cross-functional teams including Inventory Control, Inbound, Customer Service, and Transportation.
• Identify bottlenecks and implement process improvements to increase speed and accuracy
• Handle escalations related to missed cutoffs, order discrepancies, or carrier delays, supporting management as needed.
• Perform other general warehouse duties as needed

Safety:

• Ensure work areas are safe to operate in
• Daily safety walks, callouts, and observations
• Coach on poor safety behaviors and encouraging good safety practices
• Maintain cleanliness and housekeeping of work areas
• Comply with all OSHA and warehouse safety rules and guidelines

People Management:

• Communicate and engage with teammates, team leads, and managers daily
• Training, coaching and mentoring associates
• Maintain daily attendance of associates, including timeclock adherence
• Ensure associate compliance with all company rules, policies and guidelines
• Resolving and mediating conflicts or interpersonal issues within teams, and escalating complex issues to management as needed

Qualifications and Education Requirements:

• High school diploma or GED required; associate or bachelor’s degree in supply chain, logistics, or a related field preferred.
• 2–5 years of warehouse or fulfillment center experience, with at least 1 year in a supervisory role
• Strong knowledge of outbound logistics, order fulfillment, and shipping processes
• Familiarity with warehouse management systems (WMS), RF scanners, handheld android devices
• Strong leadership, communication, organizational, and problem-solving skills.
• Ability to work in a fast-paced environment with a sense of urgency and attention to detail.
• Comfortable with physical demands including standing, walking, and lifting up to 50 lbs.
• Ability to work flexible hours, including weekends and holidays, as needed
• Proficient with technology and software, such as Google Suite, Microsoft Office, Slack
• Bilingual (English, Spanish), strongly preferred

Benefits:

• Paid Time Off
• Paid Holidays
• Insurance (medical, dental, vision)
• HSA & FSA
• 401(K) matching
• and more!

Human Resources Generalist 

Outerspace is a new type of Ops Center. We come from the brand side and have built and led operations for companies like Steve Madden, Prada, and Nice Laundry. We leverage the latest technology to support our high-growth brands and their daily operations — and we're growing fast. With a headquarters in New Jersey and facilities spanning multiple states, we're scaling our team to match our ambition. Our Pennsylvania facility is an exciting part of that expansion, and we need an HR professional who is ready to roll up their sleeves, grow their skills, and make a real impact on the employee experience.

We are seeking a highly motivated and people-first HR Generalist to support day-to-day HR operations at our Pennsylvania facility. The ideal candidate will possess exceptional interpersonal communication skills, meticulous attention to detail, and a steadfast commitment to fostering a compliant and secure work environment. Responsibilities encompass managing the daily operations of the Human Resources department, including the administration of compensation, benefits, and leave, as well as the enforcement of company policies and practices. A successful candidate is organized, proactive, and exercises sound judgment. They communicate clearly, handle sensitive matters with discretion, and are comfortable taking initiative while knowing when to escalate.

Reports to: Sr. HR Manager
Compensation: $60,000 – $80,000 DOE

Responsibilities:

• Assist the HR team to develop and execute new hire orientation and employee recognition programs.
• Manage administrative processes for onboarding, new hire orientation, and exit interviews, including data entry into the HR technology platforms and ensure accuracy and compliance through rigorous internal auditing.
• Deliver effective and dedicated Human Resources advisory services to employees concerning health insurance, absences, conduct and capability, grievance matters, organizational change, and all other employee-relation issues.
• Serve as the primary backup for payroll processing, which involves weekly and semi-monthly updates to employee files, accurate tracking of time off, processing exceptions, validating hourly employee data, and managing benefit changes.
• Aid in the communication, interpretation, and maintenance of the employee handbook, employee directory, and organization chart.
• Contribute to the formulation of policies and support the implementation of HR-based programs and initiatives.
• Evaluate, monitor, and formally document compliance with both mandatory and non-mandatory training, continuing education, and work assessments, encompassing employee handbook training, anti-harassment training, professional licensure, and aptitude exams and certifications.
• Address employment-related inquiries from applicants and employees, including members of the management team, escalating complex or sensitive issues to the appropriate personnel.
• Participate in and attend employee disciplinary meetings, terminations, and investigations.
• Ensure adherence to local, state, and federal employment laws and regulations, as well as recommended best practices.
• Maintain current knowledge of trends, best practices, regulatory amendments, and emerging technologies within human resources and employment law.
• Support direct-hire recruiting efforts - coordinating, scheduling, handling on-site interview logistics and ensure a positive candidate experience at the facility level
• Communicate professionally and warmly with all stakeholders, daily
• Help foster a positive, consistent employee experience
• Execute other duties as assigned.

Qualifications and Required Skills / Abilities:

• Demonstrated excellence in written and verbal communication, interpersonal relations, and conflict resolution is essential.
• Fluency in both English and Spanish is a must.
• Exceptional organizational capabilities and meticulous attention to detail are requisite.
• Proficiency in analytical and problem-solving methodologies is required.
• The ability to effectively manage competing priorities is necessary.
• A comprehensive and current understanding of all relevant employment laws and regulations is expected.
• Must exhibit a resourceful, solution-oriented aptitude coupled with a thorough knowledge of established HR procedures and policies.
• Advanced proficiency with MS Office, Human Resources Information System (HRIS), and other softwares/systems utilized in Human Resources, or demonstrate capacity to rapidly assimilate new software applications, is required.

Education and Experience:

• Bachelor's degree in Human Resources, Business Administration, or related field preferred; equivalent work experience considered
• 1-3 years of HR experience with increasing responsibility; logistics, warehouse, manufacturing, or distribution environment strongly preferred
• Certification as a SHRM-CP is considered a significant asset.

Physical Requirements:

• Requires the ability to sit for extended periods while utilizing a computer.
• Occasionally required to lift objects weighing up to 15 pounds.

Benefits

• Paid Time Off
• Paid Holidays
• Insurance (medical, dental, vision)
• HSA & FSA
• 401(k) matching
• and more!

Job Description: Fulfillment Center Supervisor

Outerspace is a new type of Ops Center. We come from the brand side and have built and led operations for companies like Steve Madden, Prada and Nice Laundry. We leverage the latest technology to support our high growth brands and their daily operations. Outerspace provides a number of services including, but not limited to, warehousing and fulfillment, customization and light manufacturing, and product photography. 

We are seeking a highly motivated and dedicated Fulfillment Center Supervisor to join the team. The Fulfillment Center Supervisor leads all daily warehouse operations — both inbound and outbound — in a high-volume e-commerce and 3PL environment. This includes accurate receiving, quality inspection, put-away, inventory control, and ensuring high-volume orders are picked, packed, and shipped accurately and on time. This role supervises warehouse teams, maintains safety and efficiency standards, and manages labor against daily volume demands. A successful candidate is someone who is driven, determined, and committed to a high level of operational excellence and customer satisfaction. They are collaborative, demonstrate strong communication skills, and are detail oriented.

Reports to: Senior Operations Manager

Compensation: $65,000 - $75,000 DOE

Responsibilities:

• Oversee receiving, unloading, staging, verifying, and put-away activities
• Ensure accurate inspection and documentation of inbound shipments
• Coordinate receiving priorities with customer SLAs and shipment schedules
• Manage discrepancies (overages, shortages, damages), perform root-cause analysis, and follow up on resolution
• Create and manage daily inbound schedules based on shipment volume
• Supervise and lead warehouse associates responsible for outbound order fulfillment (picking, packing, shipping)
• Monitor daily workflow and assign tasks to ensure timely and accurate processing of e-commerce orders
• Adjust labor and workflows in real time based on order volume, carrier cutoffs, and SLA requirements
• Handle escalations related to missed cutoffs, order discrepancies, or carrier delays, supporting management as needed
• Use WMS and RF scanning tools for inbound and outbound transactions and real-time visibility
• Track and monitor KPIs including receiving cycle time, put-away accuracy, dock turnaround, order accuracy, units per hour (UPH), on-time shipment, and labor productivity
• Provide daily performance reporting to the Operations Management Team
• Identify bottlenecks and implement process improvements to increase speed and accuracy
• Ensure compliance with company policies and standard operating procedures (SOPs)
• Work closely with Inventory Control, Customer Service, Transportation, and other cross-functional teams
• Lead team huddles, performance reviews, and safety briefings
• Support cross-training and peak season surge planning
• Perform other general warehouse duties as needed

Safety:

• Ensure work areas are safe to operate in
• Daily safety walks, callouts, and observations
• Coach on poor safety behaviors and encouraging good safety practices
• Maintain cleanliness and housekeeping of work areas
• Comply with all OSHA and warehouse safety rules and guidelines

People Management:

• Communicate and engage with teammates, team leads, and managers daily
• Training, coaching and mentoring associates
• Maintain daily attendance of associates, including timeclock adherence
• Ensure associate compliance with all company rules, policies and guidelines
• Resolving and mediating conflicts or interpersonal issues within teams, and escalating complex issues to management as needed

Qualifications and Education Requirements:

• High School Diploma / GED required; associate or bachelor’s degree in supply chain, logistics, or a related field preferred.
• 2–5 years of warehouse or fulfillment center experience, with at least 1 year in a supervisory role
• Proficiency with warehouse management systems (WMS), RF scanners, handheld android devices
• Strong leadership, communication, organizational, and problem-solving skills.
• Ability to work in a fast-paced environment with a sense of urgency and attention to detail.
• Comfortable with physical demands including standing, walking, and lifting up to 50 lbs.
• Ability to work flexible hours, including weekends and holidays, as needed
• Proficient with technology and software, such as Google Suite, Microsoft Office, Slack
• Bilingual (English, Spanish), strongly preferred

Benefits:

• Paid Time Off
• Paid Holidays
• Insurance (medical, dental, vision)
• HSA & FSA
• 401(K) matching
• and more!

Job Description: Wholesale Team Lead 

Outerspace is a new type of Ops Center. We come from the brand side and have built and led operations for companies like Steve Madden, Prada and Nice Laundry. We leverage the latest technology to support our high growth brands and their daily operations. Outerspace provides a number of services including, but not limited to, warehousing and fulfillment, customization and light manufacturing, and product photography. 

Outerspace is looking for a Wholesale Team Lead (B2B) to join our fast-growing team. This person will be responsible for daily B2B floor activities including, but not limited to coordinating and prioritizing orders with the floor staff, freight pick ups and ensuring guidelines are met. Additional responsibilities will include the maintenance of the B2B order status report, waving orders through our WMS portals, and manual billing. 

A successful candidate will have excellent communication and interpersonal skills, are highly organized, and are able to complete tasks in a timely manner. The candidate will be able to maintain all order statuses, packing slips, BOLs, and related documents in an organized and efficient manner. 

Responsibilities: 

● Wave B2B orders using our WMS platforms based on the ship window listed in B2B order status report 

● Greet, document, and obtain proper sign offs for carrier pick ups. 

● Coordinate with dock drivers (internal and external) to load trucks and obtain proper sign off 

● File documentation and understand proper ASN requirements 

● Provide labeling support and data entry, where applicable 

● Update and maintain B2B order status report 

● Enter manual billing for the department for non-automated functions 

● Assign waves to associates by priority and cancel date 

● Monitor ability of associates and allocate labor according to labor needs 

● Communicate with the Inventory Control team on product and location issues that need resolution 

● Escalate technical issues to supervisors and management for troubleshooting and resolution 

● Provide suggestions and ideas for process improvements to management 

● Other duties as assigned 

Qualifications and Educational Requirements: 

● High school diploma or GED required 

● Associate’s degree in business administration, logistics, or related strongly preferred 

● 1-3 years of experience in a fulfillment center warehouse environment or related 

● Bilingual (Spanish) is a plus 

● Read, understand, and translate retail customer vendor routing guidelines 

● Issue resolution experience 

● Ability to multitask 

● Prioritization skills 

● Strong written and verbal communication skills 

● Decision making abilities 

● Planning and organizational skills 

● Professional positive attitude 

● Basic math skills 

● Proven history of reliability and punctuality 

● MS Word, Excel, Outlook, SPS, Deposco, Netsuite experience a plus 

Pay Rate: $17.00 per hour

Shift: 1st Shift