Otterbein SeniorLife
Pick a job to read the details
Tap any role on the left — its description and apply link will open here.
Executive Director
Overview
Are you a proven and passionate leader with a desire to serve others? Can you get excited about an opportunity to lead a team focused on enhancing the quality of life and holistic growth of older adults? Are you up for advancing an already successful, 120-acre elder care community located in Franklin, Indiana?
Otterbein SeniorLife is a vibrant, faith-based, not-for-profit ministry serving older adults. We have an opening for an Executive Director whose role is to spearhead the delivery of high quality services in a person-centered environment. As a licensed nursing home administrator in Indiana, you will accomplish this through directing the day-to day operations of the community, leading the short term and long term planning and creating a culture of resident enthusiasm and employee engagement.
Scope of the Otterbein Franklin community:
- 230+ Independent Living and Assisted Living Apartments and Homes
- 44,000 square feet of Long Term Nursing capacity
- 20,000 square feet of Post-Acute Rehabilitation capacity
- Memory Care
- Brookside gated community of 120+ custom homes and neighborhood amenities
Most important, we have a team of seasoned and dedicated direct care and supporting employees who are passionate about elder care and our residents sense that every day.
Overall Responsibilities
- Develop, present and administer the community’s annual business, operating and capital budget plans.
- Oversee and competently staff the functional areas of the operation in order to ensure the delivery of services to our residents.
- Develop, monitor and report operational information and quality indicators used to evaluate outcomes and develop quality improvement plans with the team.
- Create and manage systems for communicating with residents and staff on important issues including the resolution of concerns.
- Ensure that operations are in compliance with federal, state, and local laws and regulations and Otterbein policies and procedures.
- Select, supervise, coach, develop and retains a high caliber of staff.
- Develop and nurture a strong working relationship with the campus local board of directors.
- Build effective relationships in the communities served that result in a highly positive reputation of the ministry, its people and the services provided.
- Participate in corporate teams to share best practices and work assignments related to ministry-wide operations.
Qualifications
- A mission-driven passion for serving older adults
- Understand how to place decision-making in the hands of older adults whenever possible and appropriate.
- Make prompt and accurate judgments with regard to care and emergencies
- Must be able to cope with mental and emotional stress related to working with persons who are ill, disabled, elderly, and/or emotionally upset.
- Excellent literacy, writing, documentation, communication, and interpersonal skills
- Strong leadership skills as evidenced in work history references.
Education and Work History
- Education: Bachelor's in Health/Long-Term Administration, Business, Gerontology, or related field, preferred. Master’s degree is a plus
- Licensure/Certification: Have current Indiana HFA license
- Experience: At least 5 years of Long Term Care Administrator experience required
Apply today and begin a meaningful career as an Executive Director at Otterbein!
Ready to apply?
Apply to Otterbein SeniorLife
Risk Manager
Overview:
The Risk Manager is responsible for leading and coordinating the organization’s risk management, patient safety, and regulatory compliance activities. This role ensures timely investigation of incidents, supports claims management, oversees safety initiatives, and partners with clinical and operational leaders to reduce organizational risk and enhance quality of care. The Risk Manager serves as a key liaison between internal teams, external agencies, and legal partners to promote a culture of safety and continuous improvement.
Primary Duties and Responsibilities:
- Review and process medical record requests to ensure accuracy, compliance, and timely response.
- Maintain confidentiality and adherence to regulatory standards.
- Coordinate investigations of adverse events, near misses, and high‑level critical incidents.
- Establish and monitor investigation timelines to ensure prompt follow‑up and closure.
- Facilitate root cause analyses (RCA) and other structured review processes.
- Lead and manage recurring risk management meetings, ensuring clear documentation, follow‑up, and accountability.
- Communicate risk trends, findings, and recommendations to leadership and relevant stakeholders.
- Provide oversight of Safety Community compliance, ensuring alignment with organizational policies and regulatory requirements.
- Monitor and support implementation of Caring Communities Prescriptives and related safety initiatives.
- Manage Caring Communities Toolkits, ensuring updates, distribution, and staff education.
- Develop and implement the organization’s PSO roll‑out strategy.
- Ensure ongoing compliance with PSO requirements, reporting processes, and confidentiality protections.
- Assist with claims oversight, including documentation, communication, and coordination with insurers.
- Support communication with attorneys, ensuring timely and accurate exchange of information.
- Oversee facility assessments to identify environmental, operational, and clinical risks.
- Partner with leadership to develop and monitor mitigation plans.
- Support QAPI (Quality Assurance and Performance Improvement) initiatives.
- Assist in developing, tracking, and evaluating internal action plans related to risk and safety.
Qualifications:
- Bachelor’s degree in nursing, risk management, or related field
- Experience in healthcare risk management, patient safety, or quality improvement.
- Strong knowledge of regulatory requirements, incident investigation methodologies, and healthcare operations.
- Excellent communication, analytical, and problem‑solving skills.
- Ability to manage sensitive information with discretion and professionalism.
Work Environment:
- Typical office environment, with minimal exposure to excessive noise or adverse environmental issues. Flexibility for hybrid or remote work according to organizational policies
- Travel for meetings, industry conferences and partnerships, as needed
- Be able to occasionally lift and move objects weighing up to 10 pounds.
BENEFITS*
Health & Wellness
- Medical Insurance with free virtual doctor visits
- Vision & Dental Insurance
- Pet Insurance
- Life Insurance
- Employee Assistance Program (EAP) for personal and professional support
Financial Security
- 401(k) Retirement Savings Plan with company match
- Paid Time Off (PTO) that accrues immediately from day one
- Paid Holidays for a healthy work-life balance
- Access to DailyPay, enabling you to access up to 100% of your earned wages on a daily basis
- Tuition Reimbursement up to $5,250 per year for ANY field of study
- Tuition Discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College
- Employee-Sponsored Crisis Fund available for those facing unforeseen challenges
- Legal & Identity Theft Protection
Growth & Development
- University Partnerships with University of Cincinnati, University of Toledo, and Hondros College for exclusive tuition discounts
- Multiple Partner Discounts available for various products and services through Access Perks
- Access to 1,000s of hours of personal and professional development material through RightNow Media @ Work
*Some benefits, including PTO and tuition reimbursement, are based on hours worked.
Why work for Otterbein SeniorLife:
For more than 100 years, Otterbein has provided senior housing options rooted in respect and community. We’re a non-profit 501(c)(3) health and human service organization, so our values and initiatives are focused on serving our residents.
Otterbein SeniorLife consists of lifestyle communities, revolutionary small house neighborhoods, home health, and hospice care in Ohio and Indiana. We offer different lifestyle options for seniors through independent living, assisted living, skilled nursing, rehab, memory support, respite care, in-home care, and hospice services.
Apply today and begin a meaningful career as a Risk Manager at Otterbein!
Ready to apply?
Apply to Otterbein SeniorLife
Business Office Coordinator
Overview
The Business Office Coordinator is responsible for the daily business office needs including payroll, Resident Trust Fund, and other accounting functions.
Responsibilities
- Process bi-weekly payroll.
- Provide new hire orientation including paperwork, fingerprinting, back ground check, licensure verification, and reference checks.
- Maintain and audit employee files.
- Maintain worker’s compensation system, background check log and OSHA log.
- Complete new hire and termination processes.
- Provide support and follow through with unemployment issues.
- Collect and maintain elder assistant schedules for state documentation purposes.
- Code invoices and billing; reconcile benefits bills
- Ensure applications and marketing materials are easily available.
- Reconcile petty cash and resident funds monthly.
- Maintain attendance and tardy system documentation
- Ensure postage is readily available.
- Maintain and order office supplies.
- Maintain the Medical Supply Ordering System including new hire entry, monthly billing, and non-clinical product entry.
- Be the corporate business/support liaison.
- Performs any other duties as assigned
Qualifications
- Education: Prefer post-secondary education with marketing experience or human resources experience.
- Licensure/Certification: Notary Public, preferred, not required
- Experience: 1-5 years related work experience. Payroll experience strongly preferred ideally with Ulti Pro software, but not required
- Computer Skills: Word, Excel, UltiPro, but not required.
BENEFITS*
Health & Wellness
- Medical Insurance with free virtual doctor visits
- Vision & Dental Insurance
- Pet Insurance
- Life Insurance
- Employee Assistance Program (EAP) for personal and professional support
Financial Security
- 401(k) Retirement Savings Plan with company match
- Paid Time Off (PTO) that accrues immediately from day one
- Paid Holidays for a healthy work-life balance
- Access to DailyPay, enabling you to access up to 100% of your earned wages on a daily basis
- Tuition Reimbursement up to $5,250 per year for ANY field of study
- Tuition Discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College
- Employee-Sponsored Crisis Fund available for those facing unforeseen challenges
- Legal & Identity Theft Protection
Growth & Development
- University Partnerships with University of Cincinnati, University of Toledo, and Hondros College for exclusive tuition discounts
- Multiple Partner Discounts available for various products and services through Access Perks
- Access to 1,000s of hours of personal and professional development material through RightNow Media @ Work
*Some benefits, including PTO and tuition reimbursement, are based on hours worked.
Why work for Otterbein SeniorLife:
For more than 100 years, Otterbein has provided senior housing options rooted in respect and community. We’re a non-profit 501(c)(3) health and human service organization, so our values and initiatives are focused on serving our residents.
Otterbein SeniorLife consists of lifestyle communities, revolutionary small house neighborhoods, home health, and hospice care in Ohio and Indiana. We offer different lifestyle options for seniors through independent living, assisted living, skilled nursing, rehab, memory support, respite care, in-home care, and hospice services.
Apply today and begin a meaningful career as an Business Office Coordinator at Otterbein!
Ready to apply?
Apply to Otterbein SeniorLife
Executive Director
Overview
Otterbein is a vibrant, faith-based, not-for-profit ministry serving older adults throughout Ohio and in Indiana. Otterbein St. Mary's has an opening for a fulltime Executive Director.
At Otterbein, you are not an “employee.” You are a partner in caring because we are all partners working together for a goal. We believe in person-centered care that honors the residents and the choices they make. Otterbein partners are dedicated to providing the highest level of compassionate, and quality care. Join our team of Partners who are talented, kind, wise, funny, spirited, generous, endearing, and so much more.
The Executive Director leads the delivery of high quality services in a person centered environment. Responsibilities include managing the day-to day operations of the community, driving short term and long term planning activities, serving on the Otterbein Operations Team, and creating a culture of partner engagement. A key responsibility is overseeing the sales and marketing of independent living housing and referral marketing for assisted living and post-acute and skilled nursing. The ED has frequent interaction and leadership responsibility with the local board of directors and community relations
- Develops, presents and administers the community’s annual business plan, annual operating and capital budgets.
- Develops, monitors, and reports statistical information and quality indicators used to evaluate operations and to develop quality improvement plans
- Develops and maintains systems for communicating with residents and staff on important issues including the resolution of concerns and complaints.
- Assures operations are in compliance with federal, state, and local laws and regulations and Otterbein policies and procedures.
- Selects, supervises, coaches, develops and retains a high caliber of staff.
- Develops and nurtures a strong working relationship with the campus local board of directors.
- Participates in corporate teams to share best practices and work assignments related to corporate operations.
- Represents Otterbein in the community
Qualifications
- A mission-driven passion for serving older adults
- Understand how to place decision-making in the hands of the older adults whenever possible and appropriate.
- Make prompt and accurate judgments with regard to care and emergencies.
- Must be able to cope with mental and emotional stress related to working with persons who are ill, disabled, elderly, and/or emotionally upset.
- Excellent literacy, writing, documentations, communication, and interpersonal skills
- Strong leadership skills
- Education: Bachelor's in Health/Long-Term Administration, Business, Gerontology, or related field, preferred. Master’s degree is a plus
- Licensure/Certification: Have current Ohio LNHA license
- Experience: At least three years Long Term Care Administrator experience required
BENEFITS*
Health & Wellness
- Medical Insurance with free virtual doctor visits
- Vision & Dental Insurance
- Pet Insurance
- Life Insurance
- Employee Assistance Program (EAP) for personal and professional support
Financial Security
- 401(k) Retirement Savings Plan with company match
- Paid Time Off (PTO) that accrues immediately from day one
- Paid Holidays for a healthy work-life balance
- Access to DailyPay, enabling you to access up to 100% of your earned wages on a daily basis
- Tuition Reimbursement up to $5,250 per year for ANY field of study
- Tuition Discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College
- Employee-Sponsored Crisis Fund available for those facing unforeseen challenges
- Legal & Identity Theft Protection
Growth & Development
- University Partnerships with University of Cincinnati, University of Toledo, and Hondros College for exclusive tuition discounts
- Multiple Partner Discounts available for various products and services through Access Perks
- Access to 1,000s of hours of personal and professional development material through RightNow Media @ Work
*Some benefits, including PTO and tuition reimbursement, are based on hours worked.
Why work for Otterbein SeniorLife:
For more than 100 years, Otterbein has provided senior housing options rooted in respect and community. We’re a non-profit 501(c)(3) health and human service organization, so our values and initiatives are focused on serving our residents.
Otterbein SeniorLife consists of lifestyle communities, revolutionary small house neighborhoods, home health, and hospice care in Ohio and Indiana. We offer different lifestyle options for seniors through independent living, assisted living, skilled nursing, rehab, memory support, respite care, in-home care, and hospice services.
Apply today and begin a meaningful career as an Executive Director at Otterbein!
Ready to apply?
Apply to Otterbein SeniorLife
Licensed Nursing Home Administrator (LNHA)
Overview
The role of the Licensed Nursing Home Administrator (LNHA) is to create, nurture and sustain an environment in the Neighborhood that provides opportunity for the Neighborhood members to enjoy the highest possible quality of life and provides psychosocial support to elders, families, and partners while promoting the health of the intentional Neighborhood.
Responsibilities
- Safeguards the integrity of the Neighborhood against institutional mindset
- Assures compliance with staffing requirements and regulations.
- Facilities neighborhood daily “stand up” meetings
- Completes the Guide “Daily Checklist” as a tool for assessing maintenance of house standards and code of ethics and discusses observation/concerns with coach and attends team meetings as requested
- Responsible for achieving and maintaining quality outcomes.
- Responsible for achieving financial expectations/outcomes.
- Provides leadership, direction to the Clinical Support Team (CST).
- Monitors overall regulatory compliance in all the homes.
- Responsible for all business office functions.
- Forms strong relationships with elders and family members.
- Is responsible for marketing, public relations and advocacy within the greater community.
- Serves as risk manager for small house and participates in Quality Assurance Committee to coordinate follow-up of safety and security issues.
Qualifications
Applicants should have an interest in caring for the quality-of-life needs of the elders and have a willingness to work as a member of the team. The Applicant must have the ability to:
- Recognize the autonomy and dignity of all elders
- Communicate a sense of caring, concern, and dignity for elders
- Understand how to place decision-making in the hands of the elders whenever possible and appropriate
- Make prompt and accurate judgments with regard to elder care and emergencies
- Work and communicate effectively with the self-directed work teams
- Licensure/Certification: Have current Ohio nursing home administrator’s license
- Education: BS or BA in related field
BENEFITS*
- Medical insurance with free virtual doctor visits
- Vision and dental insurance
- Paid Time off that accrues immediately
- Paid Holidays
- Life insurance
- Retirements Savings with a 401(k) or 403(b) with company match
- Access up to 100% of your net earned based wages daily through DailyPay
- Employee sponsored fund for employees in need
- Employee Assistance Program (EAP)
- Tuition Assistance
*Some benefits are based on hours worked
Apply today and begin a meaningful career as a Licensed Nursing Home Administrator (LNHA) at Otterbein Perrysburg!
Ready to apply?
Apply to Otterbein SeniorLife
Licensed Nursing Home Administrator (LNHA)
Overview
The role of the Licensed Nursing Home Administrator (LNHA) is to create, nurture and sustain an environment in the Neighborhood that provides opportunity for the Neighborhood members to enjoy the highest possible quality of life and provides psychosocial support to elders, families, and partners while promoting the health of the intentional Neighborhood.
Responsibilities
- Safeguards the integrity of the Neighborhood against institutional mindset
- Assures compliance with staffing requirements and regulations.
- Facilities neighborhood daily “stand up” meetings
- Completes the Guide “Daily Checklist” as a tool for assessing maintenance of house standards and code of ethics and discusses observation/concerns with coach and attends team meetings as requested
- Responsible for achieving and maintaining quality outcomes.
- Responsible for achieving financial expectations/outcomes.
- Provides leadership, direction to the Clinical Support Team (CST).
- Monitors overall regulatory compliance in all the homes.
- Responsible for all business office functions.
- Forms strong relationships with elders and family members.
- Is responsible for marketing, public relations and advocacy within the greater community.
- Serves as risk manager for small house and participates in Quality Assurance Committee to coordinate follow-up of safety and security issues.
Qualifications
Applicants should have an interest in caring for the quality-of-life needs of the elders and have a willingness to work as a member of the team. The Applicant must have the ability to:
- Recognize the autonomy and dignity of all elders
- Communicate a sense of caring, concern, and dignity for elders
- Understand how to place decision-making in the hands of the elders whenever possible and appropriate
- Make prompt and accurate judgments with regard to elder care and emergencies
- Work and communicate effectively with the self-directed work teams
- Licensure/Certification: Have current Ohio nursing home administrator’s license
- Education: BS or BA in related field
BENEFITS*
- Medical insurance with free virtual doctor visits
- Vision and dental insurance
- Paid Time off that accrues immediately
- Paid Holidays
- Life insurance
- Retirements Savings with a 401(k) or 403(b) with company match
- Access up to 100% of your net earned based wages daily through DailyPay
- Employee sponsored fund for employees in need
- Employee Assistance Program (EAP)
- Tuition Assistance
*Some benefits are based on hours worked
Apply today and begin a meaningful career as a Licensed Nursing Home Administrator (LNHA) at Otterbein Perrysburg!
Ready to apply?
Apply to Otterbein SeniorLife
Licensed Nursing Home Administrator (LNHA)
Overview
The role of the Licensed Nursing Home Administrator (LNHA) is to create, nurture and sustain an environment in the Neighborhood that provides opportunity for the Neighborhood members to enjoy the highest possible quality of life and provides psychosocial support to elders, families, and partners while promoting the health of the intentional Neighborhood.
Responsibilities
- Safeguards the integrity of the Neighborhood against institutional mindset
- Assures compliance with staffing requirements and regulations.
- Facilities neighborhood daily “stand up” meetings
- Completes the Guide “Daily Checklist” as a tool for assessing maintenance of house standards and code of ethics and discusses observation/concerns with coach and attends team meetings as requested
- Responsible for achieving and maintaining quality outcomes.
- Responsible for achieving financial expectations/outcomes.
- Provides leadership, direction to the Clinical Support Team (CST).
- Monitors overall regulatory compliance in all the homes.
- Responsible for all business office functions.
- Forms strong relationships with elders and family members.
- Is responsible for marketing, public relations and advocacy within the greater community.
- Serves as risk manager for small house and participates in Quality Assurance Committee to coordinate follow-up of safety and security issues.
Qualifications
Applicants should have an interest in caring for the quality-of-life needs of the elders and have a willingness to work as a member of the team. The Applicant must have the ability to:
- Recognize the autonomy and dignity of all elders
- Communicate a sense of caring, concern, and dignity for elders
- Understand how to place decision-making in the hands of the elders whenever possible and appropriate
- Make prompt and accurate judgments with regard to elder care and emergencies
- Work and communicate effectively with the self-directed work teams
- Licensure/Certification: Have current Ohio nursing home administrator’s license
- Education: BS or BA in related field
BENEFITS*
- Medical insurance with free virtual doctor visits
- Vision and dental insurance
- Paid Time off that accrues immediately
- Paid Holidays
- Life insurance
- Retirements Savings with a 401(k) or 403(b) with company match
- Access up to 100% of your net earned based wages daily through DailyPay
- Employee sponsored fund for employees in need
- Employee Assistance Program (EAP)
- Tuition Assistance
*Some benefits are based on hours worked
Apply today and begin a meaningful career as a Licensed Nursing Home Administrator (LNHA) at Otterbein Perrysburg!
Ready to apply?
Apply to Otterbein SeniorLife
Administrative Healthcare Leader (Coach)
Overview
Are you a caring and compassionate leader who thrives in an environment where the focus is on enhancing the quality of life and holistic growth of older persons? The role of the Administrative Healthcare Leader (Coach) is to be the primary mentor to all staff as they grow, learn, understand, and achieve their roles in the Small House Neighborhood (Nursing Home model). This is viewed as a coaching relationship to assist individuals and groups to achieve their highest level of competency and potential as they serve our residents.
Responsibilities
- Fully understands the philosophy of the small house
- Provides leadership, coaching and direction to staff as needed
- Understands how the change process affects people and works with them to overcome its challenges
- Monitors the house conditions by making regular visits
- Observes interpersonal relationships in the house including elder/elder, staff/elder, staff/staff
- Discusses observations/concerns with appropriate coordinator
- Conducts employment interviews and participate in new hire orientation
- Obtains a daily verbal report from each house
- Attends team meetings
- Supports Self Directed Work Team (SDWT) compliance with in-service requirements such as identifies learning needs and ways to meet those learning needs
- Inputs and reviews weekly scorecards with house and leadership
- Monitors attendance and turnover reports
- Reviews weekly menus
- Provides training materials to staff and team
- Collaboratively identifies issues and develops actions plans for groups and individuals
- Completes staff evaluation and counseling process when appropriate
Qualifications
Applicants should have an interest in caring for the quality of life needs of the elders and have a willingness to work as a member of the team. The Applicant must have the ability to:
- Desire and passion to liberate elders with a willingness to learn the Small House concept that keeps the neighborhood free of institutional mindset
- Licensure/Certification: Must possess a current Ohio Nursing Home Administrator license or be in an approved Administrator in Training (AIT) program. RN or LPN license a PLUS!
- Education: BS or BA in related field
BENEFITS*
Health & Wellness
- Medical Insurance with free virtual doctor visits
- Vision & Dental Insurance
- Pet Insurance
- Life Insurance
- Employee Assistance Program (EAP) for personal and professional support
Financial Security
- 401(k) Retirement Savings Plan with company match
- Paid Time Off (PTO) that accrues immediately from day one
- Paid Holidays for a healthy work-life balance
- Access to DailyPay, enabling you to access up to 100% of your earned wages on a daily basis
- Tuition Reimbursement up to $5,250 per year for ANY field of study
- Tuition Discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College
- Employee-Sponsored Crisis Fund available for those facing unforeseen challenges
- Legal & Identity Theft Protection
Growth & Development
- University Partnerships with University of Cincinnati, University of Toledo, and Hondros College for exclusive tuition discounts
- Multiple Partner Discounts available for various products and services through Access Perks
- Access to 1,000s of hours of personal and professional development material through RightNow Media @ Work
*Some benefits, including PTO and tuition reimbursement, are based on hours worked.
Why work for Otterbein SeniorLife:
For more than 100 years, Otterbein has provided senior housing options rooted in respect and community. We’re a non-profit 501(c)(3) health and human service organization, so our values and initiatives are focused on serving our residents.
Otterbein SeniorLife consists of lifestyle communities, revolutionary small house neighborhoods, home health, and hospice care in Ohio and Indiana. We offer different lifestyle options for seniors through independent living, assisted living, skilled nursing, rehab, memory support, respite care, in-home care, and hospice services.
Apply today and begin a meaningful career as an Administrative Healthcare Leader (Coach) at Otterbein!
Ready to apply?
Apply to Otterbein SeniorLife
Certified Nursing Assistant-STNA Scheduler
**Now Offering DailyPay**
Overview
This Full-Time position is a unique opportunity to serve our residents as an Certified Nursing Assistant-STNA Scheduler while also assisting with the process of scheduling other Certified Nursing Assistant-STNA's. You will work in a vibrant neighborhood community of homes where our elders determine much of how their day is spent. You will experience a much more intimate relationship with these residents than you would in a traditional nursing home or other clinical settings.
Responsibilities
- Coordinate with the other Certified Nursing Assistant-STNA's in the house and the Coach to complete appropriate Certified Nursing Assistant-STNA Scheduler tasks during worked shifts.
- Compile schedules from each Scheduling Coordinator and upload into the Master Schedule in Schedule Pop.
- In conjunction with the Coach, insure that all shifts are filled in a timely manner.
- Respond to call-offs or other schedule changes 24 hours a day, Monday-Friday and every other weekend when scheduled to work; reasonable response time is expected
- Coach or other member of Leadership Team will be responsible for scheduling issues during weekends you are not scheduled to work or are on PTO or approved leave.
- Utilize Schedule Pop and personal communications by phone, email, text as needed to fill open shifts; if unable to fill shift(s) then contact the Coach for assistance.
- Collaborate with Coach to ensure staffing roster is kept current and time records are accurate
- Train new Scheduling Coordinators; resource for Scheduling Coordinator.
- Track and report any time worked outside of your clocked time to respond to and address
Qualifications
- Must have a current Certified Nursing Assistant-STNA certification
- Strong verbal communication, email and text skills
- Organized
- Detail oriented
- Ability to develop good working relationships with a variety of partners
- Experience: Experience as a Scheduling Coordinator a plus, experience with using scheduling software such as Schedule Pop a plus
BENEFITS*
Health & Wellness
- Medical Insurance with free virtual doctor visits
- Vision & Dental Insurance
- Pet Insurance
- Life Insurance
- Employee Assistance Program (EAP) for personal and professional support
Financial Security
- 401(k) Retirement Savings Plan with company match
- Paid Time Off (PTO) that accrues immediately from day one
- Paid Holidays for a healthy work-life balance
- Access to DailyPay, enabling you to access up to 100% of your earned wages on a daily basis
- Tuition Reimbursement up to $5,250 per year for ANY field of study
- Tuition Discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College
- Employee-Sponsored Crisis Fund available for those facing unforeseen challenges
- Legal & Identity Theft Protection
Growth & Development
- University Partnerships with University of Cincinnati, University of Toledo, and Hondros College for exclusive tuition discounts
- Multiple Partner Discounts available for various products and services through Access Perks
- Access to 1,000s of hours of personal and professional development material through RightNow Media @ Work
*Some benefits, including PTO and tuition reimbursement, are based on hours worked.
Apply today and begin a meaningful career as an Certified Nursing Assistant-STNA Scheduler at Otterbein!
Ready to apply?
Apply to Otterbein SeniorLife
Hospice Chaplain
Overview
Otterbein Hospice located in Bellefontaine Ohio is seeking a Part-Time Chaplain. The role of the Chaplain is to provide pastoral care and counseling for the Elders to ensure their spiritual well-being.
Responsibilities
- Assist with the administration and direction of programs to maintain the highest quality of spiritual services
- Provide spiritual assessment, counseling and support to clients, families and others
- Participate in preparation, implementation and evaluation of the interdisciplinary care plan and conduct assessments in coordination with the interdisciplinary care team
- Interview clients/families as necessary and in a private meeting
- Provide non-judgmental spiritual care that honors the spiritual needs of the client/family/other
- Maintain client care information to assure client rights are protected and coordinate services with other departments
- Facilitate and arrange for visits with community clergy
- Perform memorial and funeral services as requested
- Complete all medical record, whether written or electronically, in a timely manner and in accordance with federal, state and Organization guidelines, policies and procedures
- Demonstrated knowledge of diverse religious, cultural and spiritual values/customs pertaining to illness, death and grieving
- Assist in providing support to associates/volunteers in coping with job-related stress
Qualifications
- Bachelor's degree and Ordained Minister
- Certificate in spiritual companioning
- Clinical pastoral education experience or prior experience in chaplaincy or pastoral care
- Strong interpersonal and communication skills
- Knowledge of the spiritual issues related to illness, death and grieving
- Experience in health care preferred
- 1 year experience as a Hospice Chaplain or equivalent Hospital Chaplain experience
Apply today and begin a meaningful career as a Chaplain at Otterbein!
Ready to apply?
Apply to Otterbein SeniorLife
Receptionist/Post Office Clerk
Why work for Otterbein SeniorLife:
For more than 100 years, Otterbein has provided senior housing options rooted in respect and community. We’re a non-profit 501(c)(3) health and human service organization, so our values and initiatives are focused on serving our residents.
Otterbein SeniorLife consists of lifestyle communities, revolutionary small house neighborhoods, home health, and hospice care in Ohio and Indiana. We offer different lifestyle options for seniors through independent living, assisted living, skilled nursing, rehab, memory support, respite care, in-home care, and hospice services.
Overview
Shift: Full Time- Day Shift and Evening Shift
Responsibilities
Serve as receptionist /switchboard operator
- Greet, direct and aid residents and visitors courteously at all times
- Visually observe lobby and report to security or nursing as needed
- Operate Switchboard, answering and transferring calls, making long distance calls and taking messages as needed
- Answer Panic Button Calls and obtain emergency assistance as needed following safety procedures
- Daily, update the Resident Information Directory and Dial Code Book
- Keep accurate records of residents on leave of absence or hospital stay
- Notify all Franklin Users via E-mail of resident admissions, telephone numbers, permanent room changes, withdrawals and deaths
- Control fire panel and follow proper procedure when alarm sounds
- Announce and follow proper procedures for “Code Gray” or “Code Black” warnings
- Check on resident(s) for dining room hostess by following proper procedures
- Make all public address announcements for the Community
- Run copies for residents and staff, collecting fees as appropriate
- Maintain forms and records of all keys, signing out all keys issued, and receipting all keys returned
- Track and prepare Daily Journal deliveries for resident pick up each morning
- Make guest meal and guest room reservations, collecting or billing charges for the same and notifying proper departments
- Collect and turn over to supervisor all money collected for guest meals, guest rooms, copy work and other services as authorized
- Maintain Club House Reservation Logue and keep records of signed contracts.
- Monitor prescription box
- Assist residents with maintenance requests
- Sale Employee Meal Tickets
- Maintain copy machine and shredder box
- Keep records as instructed by the switchboard operator
- Be knowledgeable of post office functions, filling in and assisting as needed
- Operate copy machine to copy other items for Community use as requested
Qualifications
- Education and/or Experience: High School diploma or general education degree (GED), or one to three months’ related experience and/or training, or equivalent combination of education and experience
- Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Word & Excel Processing software.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
BENEFITS*
- Medical insurance with free virtual doctor visits
- Vision and dental insurance
- Paid Time off that accrues immediately
- Paid Holidays
- Life insurance
- Retirements Savings with a 401(k) or 403(b) with company match
- Access up to 100% of your net earned based wages daily through DailyPay
- Employee sponsored fund for employees in need
- Employee Assistance Program (EAP)
- Tuition Assistance
*Some benefits are based on hours worked
Apply today and begin a meaningful career as a Receptionist at Otterbein!
Ready to apply?
Apply to Otterbein SeniorLife
Licensed Nursing Home Administrator (LNHA)
Overview
The Licensed Nursing Home Administrator (LNHA) is responsible for the overall leadership and daily operations of the Otterbein ministry, including the Health Center, Assisted Living, and campus-based care programs. This role provides direction to partners delivering care and services, ensuring the highest standards of quality, compliance, and person-centered outcomes.
The LNHA fosters a collaborative environment that supports strong relationships with the Executive Director, Otterbein SeniorLife leadership, partners, residents, families, and the surrounding community.
All responsibilities are carried out in alignment with Otterbein’s mission, values, and guiding principles—supporting a culture where elders and partners thrive together.
At Otterbein, you are more than an employee—you are a Partner in Caring, working alongside others to deliver compassionate, person-centered care that honors each resident’s choices and dignity.
Key Responsibilities
Health Care & Regulatory Management
- Ensure the ministry maintains all required licensure, certifications, and regulatory compliance with federal, state, and local requirements
- Maintain current knowledge of healthcare regulations and industry standards
- Build and sustain positive relationships with regulatory agencies and surveyors
- Partner with local healthcare systems to support continuity of care and services
- Oversee the ongoing needs of the Health Center, Assisted Living, and campus care programs
- Maintain visibility and accessibility to residents and families to support engagement and satisfaction
- Ensure corporate compliance standards are implemented, monitored, and maintained
- Maintain awareness of Medicare, reimbursement structures, and their impact on operations
Financial & Operational Management
- Collaborate with the Executive Director and Home Office leadership to develop and manage the annual operating budget
- Monitor financial performance and implement adjustments to achieve operational and financial goals
- Manage key performance indicators including census, payer mix, case mix index (CMI), labor management, and expenses
- Partner with clinical, admissions, and support teams to support occupancy growth and appropriate admissions
- Ensure adherence to financial and operational policies established by Otterbein leadership
Leadership & General Management
- Provide leadership and oversight for daily operations to ensure high-quality services and outcomes
- Hire, coach, mentor, and develop leadership partners, fostering a positive and collaborative culture
- Maintain a strong, communicative work environment that reflects Otterbein values
- Build meaningful relationships with residents, families, and the community
- Maintain an active and visible presence within the community and with partners
- Meet regularly with the Executive Director and provide operational updates and reporting
- Support occupancy and census development initiatives
- Oversee the maintenance of buildings, grounds, and ministry assets
- Represent Otterbein professionally in community relations, outreach, and partnership opportunities
- Promote resident satisfaction, quality outcomes, and overall ministry excellence
Qualifications
- Current Michigan Nursing Home Administrator (NHA) license in good standing (issued by the State of Michigan)
- Bachelor’s degree in Health Administration, Long-Term Care Administration, Business, Gerontology, or related field (Master’s preferred)
- Minimum of three (3) years of experience in long-term care administration
- Demonstrated knowledge of Michigan state regulations, federal CMS requirements, and survey processes for skilled nursing facilities
- Strong leadership, communication, and decision-making skills
- Proven ability to manage operations, financial performance, and regulatory compliance
- Commitment to person-centered care and honoring resident autonomy
Apply today to join the Otterbein Jackson as the Licensed Nursing Home Administrator.
Ready to apply?
Apply to Otterbein SeniorLife