About the Role

Ophelia Health is seeking a full-time Partnerships Manager dedicated to building partnerships within correctional facilities (jails and prisons) to expand access to virtual MOUD treatment. Your mission is to establish a high-impact referral engine that ensures incarcerated individuals with Opioid Use Disorder (OUD) can seamlessly access Ophelia’s life-saving telehealth treatment. You will partner with facility leadership, custody staff, and medical teams to create structured, compliant pathways for incarcerated individuals to access care during incarceration and upon release. By establishing trust and building bidirectional partnerships, you will help create a network of support that enhances our patients' treatment journey.

Join Ophelia Health to not only build a career but to make a meaningful impact on one of the greatest healthcare crises of our lifetime. You’ll be part of a passionate team, with ample opportunities for growth, competitive benefits, and the chance to truly make a difference in people’s lives.

What you'll do:

• Build and manage relationships with key stakeholders across correctional systems, including:
• County commissioners and government leadership
• Wardens and jail administrators
• Social services and discharge planning teams
• Correctional officers and custody staff
• Inmate medical and behavioral health teams

• Develop tailored engagement strategies for each stakeholder group to drive alignment and adoption
• Design and operationalize referral workflows within correctional facilities to connect individuals to Ophelia’s virtual MOUD services
• Partner with facilities to integrate into existing processes such as:
• Intake and withdrawal management
• Discharge planning and reentry workflows
• Ensure referral pathways are simple, repeatable, and compliant with facility protocols

• Utilize CRM tools (like Salesforce or HubSpot) to track activity, conversion rates from referral to patient, and ROI on partnership outreach. You will be expected to uncover insights into your own performance, including analyzing which partner types yield the highest patient conversion and adjusting your weekly strategy accordingly.
• Collect and analyze feedback from community partners to refine Ophelia’s referral strategies and products. Help develop and build solutions for existing referral barriers.
• Work closely with Ophelia’s marketing, commercial, clinical, product, and operations teams to achieve outreach and market penetration goals
• This is a highly cross-functional role requiring navigation of public sector systems, clinical workflows, and correctional operations

What we're looking for:

• This is a remote role with a preference for candidates located in New York, Pennsylvania, New Jersey, or Delaware.
• Open to periodic travel to partners. 
• 1+ years experience partnering with or selling into correctional systems, government agencies, or highly regulated environments
• Proven ability to manage complex, multi-stakeholder partnerships with long sales cycles
• Experience driving operational change within institutional settings (not just relationship-building)
• Strong ability to engage and influence diverse stakeholder groups ranging from frontline staff to senior leadership
• Ability to translate between clinical, operational, and policy perspectives
• Comfortable working within structured, high-security environments with strict protocols
• Preferred:
  • MOUD in correctional settings
  • Reentry/discharge planning workflows
  • Medicaid or public funding streams (e.g., opioid settlement funds)
• Existing relationships within correctional or county systems strongly preferred

Our Benefits Include

• Competitive medical, vision, and health insurance (many plans are fully covered for the employee!)
• Start with 20 days (4 weeks) of PTO, increasing to 5 weeks after 2 years and 6 weeks after 5 years of tenure
• 10 company holidays
• Work From Home Stipend
• 401k Contribution Platform
• Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others!

#LI-Remote

About the Role

Ophelia Health is seeking a full-time Partnerships Manager to initiate and develop strong, lasting relationships with health plans (payors) to support members with opioid use disorder (OUD). In this role, you will be the strategic link between our organization and our payor partners, focusing on activating utilization and integrating workflows to drive member access. This role is focused on scaling partnerships with health plans (payors) to drive member access to Ophelia’s virtual MOUD services. You will work closely with care management, case management, and behavioral health teams within health plans to ensure members with OUD are identified and connected to care. Your mission is to translate health plan partnerships into consistent, high-quality member referrals and improved treatment engagement.

Join Ophelia Health to not only build a career but to make a meaningful impact on one of the greatest healthcare crises of our lifetime. You’ll be part of a passionate team, with ample opportunities for growth, competitive benefits, and the chance to truly make a difference in people’s lives.

What you'll do:

• Build and manage relationships with key stakeholders across health plans, including:
  • Case managers and care coordinators
  • Behavioral health teams
  • Population health and care management leadership
• Serve as the day-to-day partner ensuring Ophelia is top-of-mind for appropriate member referrals
• Design and implement referral pathways within health plan workflows to connect members to Ophelia
• Partner with external care management teams to:
  • Embed Ophelia into case manager workflows and escalation pathways
  • Ensure smooth referral processes (warm handoffs, clear eligibility criteria, simple intake)
  • Drive adoption by making referrals easy, repeatable, and aligned with plan operations
• Monitor referral trends and proactively engage case managers to increase appropriate referrals
• Identify gaps in utilization and implement targeted strategies to improve performance
• Educate health plan teams on:
  • Ophelia’s clinical model and outcomes
  • When and how to refer members
  • The value of MOUD in reducing total cost of care and improving outcomes
• Position Ophelia as a trusted extension of the plan’s care management strategy
• Track and analyze:
  • Referral volume by plan and team
  • Conversion from referral → patient entering care
  • Engagement and retention metrics
• Use data to:
  • Identify high- and low-performing partners
  • Adjust outreach and engagement strategies
  • Report back to internal and external stakeholders on performance

What we're looking for:

• 2-5+ years of Health plan experience: Experience working with or within health plans (Medicaid managed care strongly preferred), with exposure to payor partnerships, care management/case management programs, or behavioral/population health
• Utilization-focused operator: Proven ability to drive utilization and engagement within existing partnerships (not just close deals)
• Health plan fluency: Strong understanding of health plan operations, including case management workflows, member engagement challenges, and behavioral health care coordination
• Stakeholder influence: Ability to engage and influence non-sales stakeholders (e.g., case managers, care coordinators, behavioral health teams) and build trust across clinical and operational teams
• Data-driven execution: Highly analytical and comfortable using data to track performance, identify gaps, and adjust strategy to drive results
• Operator mindset: Focused on execution, adoption, and measurable outcomes vs. just relationship-building
• Cross-functional communicator: Able to translate between clinical care, payor priorities, and member needs to drive alignment and action
• Mission-driven: Passionate about improving access to care for high-need, underserved populations
• Proven ability to maintain professionalism and confidentiality when working with sensitive and confidential information
• Ability to travel periodically for partner visits 
• Preferred:
  • Medicaid or dual-eligible populations
  • OUD/SUD treatment or behavioral health
  • Value-based care or cost-of-care reduction strategies
• Experience with:
• Existing relationships within health plans or care management teams

Our Benefits Include

• Competitive medical, vision, and health insurance (many plans are fully covered for the employee!)
• Start with 20 days (4 weeks) of PTO, increasing to 5 weeks after 2 years and 6 weeks after 5 years of tenure
• 10 company holidays
• Work From Home Stipend
• 401k Contribution Platform
• Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others!

#LI-Remote

About the Role

Ophelia Health is seeking a full-time Partnerships Manager to initiate and develop strong, lasting relationships with community partners to support patients with opioid use disorder (OUD). In this role, you will be the face of Ophelia in local communities, acting as the vital link between our organization and the community programs we partner with. Your mission is to build a high-volume referral engine that ensures individuals with Opioid Use Disorder (OUD) can seamlessly access Ophelia’s life-saving telehealth treatment. By establishing trust and building bidirectional partnerships, you will help create a network of support that enhances our patients' treatment journey.

Join Ophelia Health to not only build a career but to make a meaningful impact on one of the greatest healthcare crises of our lifetime. You’ll be part of a passionate team, with ample opportunities for growth, competitive benefits, and the chance to truly make a difference in people’s lives.

What you'll do:

• New Partnership Acquisition: Own the full partnership lifecycle: proactively identify, prospect, and pitch Ophelia to new referral sources. You will manage a high-volume pipeline, moving organizations from 'cold outreach' to 'active partners' with persistence. 
• Strategic Relationship Management: : Nurture and scale existing partnerships. You aren't just a face in the room; you ensure partners remain clinically and philosophically aligned with Ophelia’s mission, turning local organizations into long-term, sustainable advocates for our patients
• Data & CRM Management: Utilize CRM tools (like Salesforce or HubSpot) to track activity, conversion rates from referral to patient, and ROI on partnership outreach.You will be expected to uncover insights into your own performance, including analyzing which partner types yield the highest patient conversion and adjusting your weekly strategy accordingly.
• Community Engagement: Spend the majority of your time in the field, meeting with healthcare providers, community leaders, patient advocates, and others to identify needs, remove barriers to treatment, and solidify Ophelia’s presence.
• Feedback Integration: Collect and analyze feedback from community partners to refine Ophelia’s referral strategies and products. Help develop and build solutions for existing referral barriers.
• Collaborate Across Teams: Work closely with Ophelia’s marketing, commercial, clinical, product, and operations teams to achieve outreach and market penetration goals.

What we're looking for:

• Live in/near Camden, NJ area (ideally within 30 minutes by car)
• Able to travel locally with reliable transportation & valid drivers license ~4 days/week for meetings with partners
• 2-5 Years of Experience: Proven track record in Business Development, Partnership Development/Management, Medical Sales, or Account Management. 
• Grit & Autonomy: You are a self-starter who thrives when given a territory and a goal. You don't wait for a task list; you create a plan and execute it.
• Skilled in independently crafting and executing outreach strategies, with a demonstrated ability to monitor performance metrics, adapt approaches as needed, and ensure objectives are achieved
• Excellent interpersonal and communication skills, demonstrating empathy and a patient-first/client-first mindset
• Passionate about serving marginalized and vulnerable populations
• Proven ability to maintain professionalism and confidentiality when working with sensitive and confidential information
• Preferred: 
• Experience within the SUD treatment community, with existing relationships in this space
• Experience working with clinical staff, healthcare administration staff, and people with opioid use disorders

Our Benefits Include

• Competitive medical, vision, and health insurance (many plans are fully covered for the employee!)
• Start with 20 days (4 weeks) of PTO, increasing to 5 weeks after 2 years and 6 weeks after 5 years of tenure
• 10 company holidays
• Work From Home Stipend
• 401k Contribution Platform
• Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others!

#LI-Remote

About the Role

Ophelia Health is seeking a full-time Partnerships Manager to initiate and develop strong, lasting relationships with community partners to support patients with opioid use disorder (OUD). In this role, you will be the face of Ophelia in local communities, acting as the vital link between our organization and the community programs we partner with. Your mission is to build a high-volume referral engine that ensures individuals with Opioid Use Disorder (OUD) can seamlessly access Ophelia’s life-saving telehealth treatment.By establishing trust and building bidirectional partnerships, you will help create a network of support that enhances our patients' treatment journey.

Join Ophelia Health to not only build a career but to make a meaningful impact on one of the greatest healthcare crises of our lifetime. You’ll be part of a passionate team, with ample opportunities for growth, competitive benefits, and the chance to truly make a difference in people’s lives.

What you'll do:

• New Partnership Acquisition: Own the full partnership lifecycle: proactively identify, prospect, and pitch Ophelia to new referral sources. You will manage a high-volume pipeline, moving organizations from 'cold outreach' to 'active partners' with persistence. 
• Strategic Relationship Management: : Nurture and scale existing partnerships. You aren't just a face in the room; you ensure partners remain clinically and philosophically aligned with Ophelia’s mission, turning local organizations into long-term, sustainable advocates for our patients
• Data & CRM Management: Utilize CRM tools (like Salesforce or HubSpot) to track activity, conversion rates from referral to patient, and ROI on partnership outreach.You will be expected to uncover insights into your own performance, including analyzing which partner types yield the highest patient conversion and adjusting your weekly strategy accordingly.
• Community Engagement: Spend the majority of your time in the field, meeting with healthcare providers, community leaders, patient advocates, and others to identify needs, remove barriers to treatment, and solidify Ophelia’s presence.
• Feedback Integration: Collect and analyze feedback from community partners to refine Ophelia’s referral strategies and products. Help develop and build solutions for existing referral barriers.
• Collaborate Across Teams: Work closely with Ophelia’s marketing, commercial, clinical, product, and operations teams to achieve outreach and market penetration goals.

What we're looking for:

• Live in New York City 
• Able to travel locally within the NYC region (using public transportation) with most working days out in the field
• 2-5 Years of Experience: Proven track record in Business Development, Partnership Development/Management, Medical Sales, or Account Management. 
• Grit & Autonomy: You are a self-starter who thrives when given a territory and a goal. You don't wait for a task list; you create a plan and execute it.
• Skilled in independently crafting and executing outreach strategies, with a demonstrated ability to monitor performance metrics, adapt approaches as needed, and ensure objectives are achieved
• Excellent interpersonal and communication skills, demonstrating empathy and a patient-first/client-first mindset
• Passionate about serving marginalized and vulnerable populations
• Proven ability to maintain professionalism and confidentiality when working with sensitive and confidential information
• Preferred: 
• Experience within the SUD treatment community, with existing relationships in this space
• Experience working with clinical staff, healthcare administration staff, and people with opioid use disorders

Our Benefits Include

• Competitive medical, vision, and health insurance (many plans are fully covered for the employee!)
• Start with 20 days (4 weeks) of PTO, increasing to 5 weeks after 2 years and 6 weeks after 5 years of tenure
• 10 company holidays
• Work From Home Stipend
• 401k Contribution Platform
• Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others!

#LI-Remote

About the Role

Ophelia Health is seeking a full-time Partnerships Manager to initiate and develop strong, lasting relationships with community partners to support patients with opioid use disorder (OUD). In this role, you will be the face of Ophelia in local communities, acting as the vital link between our organization and the community programs we partner with. Your mission is to build a high-volume referral engine that ensures individuals with Opioid Use Disorder (OUD) can seamlessly access Ophelia’s life-saving telehealth treatment.By establishing trust and building bidirectional partnerships, you will help create a network of support that enhances our patients' treatment journey.

Join Ophelia Health to not only build a career but to make a meaningful impact on one of the greatest healthcare crises of our lifetime. You’ll be part of a passionate team, with ample opportunities for growth, competitive benefits, and the chance to truly make a difference in people’s lives.

What you'll do:

• New Partnership Acquisition: Own the full partnership lifecycle: proactively identify, prospect, and pitch Ophelia to new referral sources. You will manage a high-volume pipeline, moving organizations from 'cold outreach' to 'active partners' with persistence. 
• Strategic Relationship Management: : Nurture and scale existing partnerships. You aren't just a face in the room; you ensure partners remain clinically and philosophically aligned with Ophelia’s mission, turning local organizations into long-term, sustainable advocates for our patients
• Data & CRM Management: Utilize CRM tools (like Salesforce or HubSpot) to track activity, conversion rates from referral to patient, and ROI on partnership outreach.You will be expected to uncover insights into your own performance, including analyzing which partner types yield the highest patient conversion and adjusting your weekly strategy accordingly.
• Community Engagement: Spend the majority of your time in the field, meeting with healthcare providers, community leaders, patient advocates, and others to identify needs, remove barriers to treatment, and solidify Ophelia’s presence.
• Feedback Integration: Collect and analyze feedback from community partners to refine Ophelia’s referral strategies and products. Help develop and build solutions for existing referral barriers.
• Collaborate Across Teams: Work closely with Ophelia’s marketing, commercial, clinical, product, and operations teams to achieve outreach and market penetration goals.

What we're looking for:

• Live in/near Poughkeepsie, NY area (ideally within 30 minutes by car)
• Able to travel locally with reliable transportation & valid drivers license ~4 days/week for meetings with partners
• 2-5 Years of Experience: Proven track record in Business Development, Partnership Development/Management, Medical Sales, or Account Management. 
• Grit & Autonomy: You are a self-starter who thrives when given a territory and a goal. You don't wait for a task list; you create a plan and execute it.
• Skilled in independently crafting and executing outreach strategies, with a demonstrated ability to monitor performance metrics, adapt approaches as needed, and ensure objectives are achieved
• Excellent interpersonal and communication skills, demonstrating empathy and a patient-first/client-first mindset
• Passionate about serving marginalized and vulnerable populations
• Proven ability to maintain professionalism and confidentiality when working with sensitive and confidential information
• Preferred: 
• Experience within the SUD treatment community, with existing relationships in this space
• Experience working with clinical staff, healthcare administration staff, and people with opioid use disorders

Our Benefits Include

• Competitive medical, vision, and health insurance (many plans are fully covered for the employee!)
• Start with 20 days (4 weeks) of PTO, increasing to 5 weeks after 2 years and 6 weeks after 5 years of tenure
• 10 company holidays
• Work From Home Stipend
• 401k Contribution Platform
• Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others!

#LI-Remote

About the Role

Ophelia Health is seeking a full-time Partnerships Manager to initiate and develop strong, lasting relationships with community partners to support patients with opioid use disorder (OUD). In this role, you will be the face of Ophelia in local communities, acting as the vital link between our organization and the community programs we partner with. Your mission is to build a high-volume referral engine that ensures individuals with Opioid Use Disorder (OUD) can seamlessly access Ophelia’s life-saving telehealth treatment.By establishing trust and building bidirectional partnerships, you will help create a network of support that enhances our patients' treatment journey.

Join Ophelia Health to not only build a career but to make a meaningful impact on one of the greatest healthcare crises of our lifetime. You’ll be part of a passionate team, with ample opportunities for growth, competitive benefits, and the chance to truly make a difference in people’s lives.

What you'll do:

• New Partnership Acquisition: Own the full partnership lifecycle: proactively identify, prospect, and pitch Ophelia to new referral sources. You will manage a high-volume pipeline, moving organizations from 'cold outreach' to 'active partners' with persistence. 
• Strategic Relationship Management: : Nurture and scale existing partnerships. You aren't just a face in the room; you ensure partners remain clinically and philosophically aligned with Ophelia’s mission, turning local organizations into long-term, sustainable advocates for our patients
• Data & CRM Management: Utilize CRM tools (like Salesforce or HubSpot) to track activity, conversion rates from referral to patient, and ROI on partnership outreach. You will be expected to uncover insights into your own performance, including analyzing which partner types yield the highest patient conversion and adjusting your weekly strategy accordingly.
• Community Engagement: Spend the majority of your time in the field, meeting with healthcare providers, community leaders, patient advocates, and others to identify needs, remove barriers to treatment, and solidify Ophelia’s presence.
• Feedback Integration: Collect and analyze feedback from community partners to refine Ophelia’s referral strategies and products. Help develop and build solutions for existing referral barriers.
• Collaborate Across Teams: Work closely with Ophelia’s marketing, commercial, clinical, product, and operations teams to achieve outreach and market penetration goals.

What we're looking for:

• Live in/near Albany, NY area (ideally within 30 minutes by car)
• Able to travel locally with reliable transportation & valid drivers license ~4 days/week for meetings with partners
• 2-5 Years of Experience: Proven track record in Business Development, Partnership Development/Management, Medical Sales, or Account Management. 
• Grit & Autonomy: You are a self-starter who thrives when given a territory and a goal. You don't wait for a task list; you create a plan and execute it.
• Skilled in independently crafting and executing outreach strategies, with a demonstrated ability to monitor performance metrics, adapt approaches as needed, and ensure objectives are achieved
• Excellent interpersonal and communication skills, demonstrating empathy and a patient-first/client-first mindset
• Passionate about serving marginalized and vulnerable populations
• Proven ability to maintain professionalism and confidentiality when working with sensitive and confidential information
• Preferred: 
• Experience within the SUD treatment community, with existing relationships in this space
• Experience working with clinical staff, healthcare administration staff, and people with opioid use disorders

Our Benefits Include

• Competitive medical, vision, and health insurance (many plans are fully covered for the employee!)
• Start with 20 days (4 weeks) of PTO, increasing to 5 weeks after 2 years and 6 weeks after 5 years of tenure
• 10 company holidays
• Work From Home Stipend
• 401k Contribution Platform
• Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others!

#LI-Remote