À propos d'Ogilvy Health :

Ogilvy Health vise à obtenir des résultats supérieurs dans un environnement de soins de santé en constante évolution, un marché de plus en plus complexe et évolutif. Nous inspirons les marques et les gens à avoir un impact mondial en gardant les besoins de santé et de bien-être de notre public au centre de chaque point de contact. Ogilvy Health offre des solutions d'analyse, de créativité, d'innovation et d'engagement pour tous les intervenants du secteur de la santé, les patients et les consommateurs à travers le continuum des soins de santé. Grâce à une créativité sans frontières — opérer, innover et créer à l'intersection du talent et des capacités — la publicité, l'expérience, les relations publiques, la santé et le conseil travaillent de manière fluide dans 131 bureaux dans 93 pays pour offrir des solutions créatives de classe mondiale à nos clients.

Pour plus d'informations sur nous, visitez OgilvyHealth.com ou suivez Ogilvy Santé Canada sur LinkedIn.

À propos du poste :

La personne gestionnaire de comptes est la principale responsable des activités quotidiennes. Elle travaille en étroite collaboration avec les personnes responsables de la gestion des comptes et assure le suivi du processus, de l’initiation du projet jusqu’à sa livraison. Les personnes gestionnaires de comptes doivent faire preuve de proactivité dans la gestion des initiatives, tout en favorisant la collaboration et en soutenant l’équipe des comptes afin de répondre aux attentes de la clientèle.

Elles doivent être des professionnel·le·s des communications, capables de gérer une grande variété de tâches avec une autonomie croissante et un jugement sûr. Ce sont des personnes-conseils de confiance, capables de bâtir des relations à travers l’ensemble des ressources et des expertises d’Ogilvy Health.

Votre role:

Soutenir les responsables de la gestion de comptes dans la gestion de tous les projets de la marque et savoir en tout temps où en sont les projets
• Assurer la prestation rapide et de haute qualité des programmes et du matériel d’éducation médicale, y compris les comités consultatifs, la formation des conférenciers, les diaporamas, les webinaires et autres ressources éducatives
• Maintenir un excellent service à la clientèle grâce à une communication claire, des rapports détaillés sur l’état et le budget, ainsi qu’à une résolution proactive des problèmes
• Diriger les suivis clients et gérer la relation quotidienne avec les clients pour les projets en cours
• Élaborer des résumés de projet et coordonner les efforts entre les gestionnaires de projet, la stratégie, les rédacteurs médicaux, les clients et les autres parties prenantes pertinentes
• Examiner le contenu médical (diaporamas, résumés de réunions, etc.) en fonction des résumés de projet et des objectifs des clients, fournir des commentaires constructifs aux rédacteurs médicaux et assurer l’exactitude, la clarté et l’alignement avec les directives de Santé Canada et de l’IMC
• Démontrer une compréhension des lignes directrices réglementaires pertinentes et des meilleures pratiques de l’industrie en matière de communications médicales (Santé Canada, IMC)
• Démontrer d’excellentes compétences en communication écrite et orale, avec la capacité de présenter l’information de façon claire et concise
• Posséder une expérience de travail avec des rédacteurs médicaux et d’autres professionnels scientifiques ou médicaux
• Soutenir le responsable de comptes dans la gestion quotidienne des comptes, assurer une relation positive avec les clients et préparer des propositions pour de nouvelles affaires ou idées
• Assurer le suivi financier et les demandes de facturation en interne (y compris les récapitulatifs budgétaires et signaler les dépassements aux directeurs de comptes en temps opportun)
• Préparer les livraisons en clinique dans le cadre de programmes spéciaux

Ce dont vous aurez besoin  

• Plus de 2 ans d’expérience au sein d’une agence de communications médicales ou d’un service interne en affaires médicales ou en éducation médicale, avec un accent sur des activités d’éducation médicale non promotionnelles.
• Excellentes compétences en organisation et en gestion des priorités.
• Connaissance pratique de différents formats de communication médicale (imprimé, numérique, événements en présentiel ou virtuels).
• Grande autonomie, esprit d’initiative et capacité à évoluer dans un environnement dynamique et en constante évolution.
• Compétences en gestion financière, incluant la préparation d’estimations budgétaires et la gestion de la rentabilité des projets.
• Intérêt marqué pour la science, la santé et les communications médicales, avec une forte volonté d’apprentissage continu.
• Souci du détail exemplaire.
• Forte orientation service à la clientèle.
• Capacité à travailler de façon autonome, à assumer ses responsabilités et à collaborer efficacement au sein d’une équipe.
• Excellente capacité d’écoute, d’apprentissage et d’apport de valeur auprès de la clientèle et de l’agence.
• Capacité à intégrer les valeurs et principes de l’entreprise dans les prises de décision d’affaires.

Comment nous allons vous soutenir

Ogilvy Health célèbre ses employés. Complètement. Avec enthousiasme. Sans hésiter. Nous vous donnerons les outils dont vous aurez besoin pour réussir. Nous vous donnerons l'autonomie de chercher de nouvelles voies et de meilleures façons de faire les choses. Nous vous accompagnerons avec des collègues experts dans leurs disciplines, issus de tout le réseau Ogilvy. Et nous vous offrirons des occasions de faire un travail dont vous serez fier, avec des personnes dont vous serez fier d'appeler vos coéquipiers.

Sr Project Manager

Ogilvy Health Canada

About Ogilvy Health:

Ogilvy Health is focused on driving superior outcomes in the ever-changing healthcare environment, an increasingly complex and evolving marketplace. We inspire brands and people to impact the world by keeping our audiences’ health and wellness needs at the center of every touchpoint. Ogilvy Health delivers insight, creativity, innovation, and engagement solutions for all healthcare stakeholders, patients, and consumers across the healthcare continuum. Through borderless creativity—operating, innovating, and creating at the intersection of talent and capabilities— Advertising, Experience, Public Relations, Health, and Consulting work fluidly across 131 offices in 93 countries to bring forth world-class creative solutions for our clients.

About the Role:

The Senior Project Manager will oversee the development and implementation of multiple, concurrent projects within an assigned portfolio of brands. The ideal candidate will have experience managing large-scale omni-channel initiatives from start to finish, with a proven ability to deliver on budget, on time, on scope, and to the required quality standards within a fast-paced agency environment.

The Senior Project Manager will work collaboratively with Account Service Team on accurate scoping and estimating of all client initiatives, within their assigned brand portfolio.  The Senior Project Manager will be a strategic thinker with excellent problem-solving skills and will be able to effectively communicate with all stakeholders, and they will thrive in this role through continuous growth and development.

What You’ll Do

• Project Management: Serve as the Senior point of contact for all project-related matters, including but not limited to scope, schedule, budget, risks/issues, and quality based on Agency Standards/historical.  Drive the end-to-end process for the development and execution of pharmaceutical marketing projects including planning, estimating, resourcing, and project timeline accuracy.

• Financial Health & Portfolio Management: Own the financial health of assigned brand portfolios by actively tracking project-level budgets, burn rates, and forecasts against approved estimates. Proactively identify financial risks and variances early, and leverage project management levers — including scope management, resource optimization, timeline adjustments, and change order initiation — to course-correct and ensure portfolio financial targets are met. Partner closely with Account Service Team to maintain accurate revenue forecasting and provide regular financial reporting and commentary to Creative Operations and Finance stakeholders.
• Process Adherence & Optimization: Thorough understanding of the steps in OH’s integrated process, as well as MLR, PAAB, ASC workflows, and ability to ensure the process is followed throughout the project lifecycle and identify opportunities to further optimize process to gain efficiencies.
• Documentation and Reporting: Monitor and report on project progress, performance, and health against established metrics, thresholds, and baselines, while maintaining accuracy of project documentation such status reports, meeting minutes, and timeline exports for clients.
• Internal Communication: Foster effective communication among cross-functional team members. Plan internal meetings, disseminate project-related information, and provide regular updates and/or follow-ups on project status and tasking.  Proactively Communicating changes in priority, direction, and scope to project team members.

• Continuous improvement: Support the agency’s operational excellence by thinking outside of the box and identifying opportunities for process improvement, and recommend enhancements to streamline project workflows, increase efficiency and improve overall project outcomes.

• Team Leadership & Collaboration: Provide guidance and support to Jr PMO team members, facilitating their professional growth and development.

• Perform other duties or special internal projects as assigned.

 What You'll Need

• 6+ years of project management experience, with progressive responsibility, 4+ years of which within a creative/pharma advertising agency.
• Proven ability to lead and manage large, complex initiatives from initiation through close-out.
• Strong organizational and time management skills to effectively support multiple client projects simultaneously.
• Demonstrated success development and managing project budgets.
• Effective written and verbal communication skills to facilitate collaboration and convey project updates accurately.
• A growth mindset with an insatiable appetite to learn.
• Interest in science, health & wellness
• Excellent attention to detail and ability to maintain accuracy at all times.
• A self-starter with the ability to work independently.
• Adaptability and resilience in a fast-paced and evolving industry.
• Strong knowledge and applied experience of project management principals, and methodologies (such as waterfall, and agile)
• Experience managing complex workflows in enterprise PM tools (e.g., Workfront) with high-volume asset tracking

How We’ll Support You

Ogilvy Health celebrates its people. Fully. Enthusiastically. Unhesitatingly. We’ll empower you with the tools you’ll need to succeed. We’ll give you the autonomy to seek out new paths and better ways of doing things. We’ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we’ll provide opportunities for you to do work of which you’ll be proud, with people you’ll be proud to call your teammates.

Ogilvy Health Canada employees are encouraged to bring their ideas, experiences and perspectives, gleaned from their varied backgrounds, to the workplace.  We strive to create an environment in which all employees can feel comfortable to contribute to their fullest potential without regard to their race, color, creed, religion, sex, national origin, disability, age, citizenship, marital status, sexual orientation, gender identity or expression. 

Account Supervisor

Ogilvy Health Canada

About Ogilvy Health:

Ogilvy Health is focused on driving superior outcomes in the ever-changing healthcare environment, an increasingly complex and evolving marketplace. We inspire brands and impact people to the world by keeping our audiences’ health and wellness needs at the center of every touchpoint. Ogilvy Health delivers insight, creativity, innovation, and engagement solutions for all healthcare stakeholders, patients, and consumers across the healthcare continuum. Through borderless creativity—operating, innovating, and creating at the intersection of talent and capabilities— Advertising, Experience, Public Relations, Health, and Consulting work fluidly across 131 offices in 93 countries to bring forth world-class creative solutions for our clients.

For more information on us, visit OgilvyHealth.com, or follow Ogilvy Health Canada on  LinkedIn.

About the Role:

The Account Supervisor is responsible for project delivery, following the process and supervising the team from project initiation to delivery. Account Supervisors must be proactive in running initiatives while still being a team player and supporting the account team with delivering on client expectations. Account Supervisors will focus on developing their strategic planning skills by assisting Account Directors or Senior Account Directors in building workshops and writing strategic and tactical plans.

What You’ll Do

• Oversee the team in managing ongoing project progress, content and client priorities and know where projects are at all times.
• Ensure delivery of high-quality communication products, on time and on budget, while managing and ensuring quality of our services to Clients (attention to detail, updated status and budget reports, organized communication, responsiveness)
• Support the Account Director in developing the brand strategy, and ensure all projects link back to strategy
• Review project briefs and develop IMPACT briefs as required
• Coordinate efforts of the projects between creative, studio, clients, programmers etc. and manage/adjust priorities in partnership with the Account Director
• Support the Account Director in managing day-to-day on accounts, ensuring a positive relationship with clients and prepare proposals for new business or new ideas
• Ensure financial follow-up and billing requests internally (including budgets recaps and flagging overages to Account Directors in a timely fashion)
• Assist Account Directors in workshop planning, brand planning and strategic consulting for client growth and ensure strategy is carried through to projects.
• Guide and oversee the growth and development of Account Managers and Senior Account Mangers as appropriate

What You’ll Need  

3+ years related pharmaceutical/healthcare experience from agency, marketing and/or medical education account management experience

• Knowledge of healthcare and pharmaceutical practices
• Excellent interpersonal skills
• Strong strategic potential and interest
• Strong organizational skills with the ability to plan and prioritize effectively
• Proactive, can-do attitude to finding solutions.
• Self-motivation, willingness to stay up to date in a fast-paced environment, engagement, and persistence. 
• Ability to listen, learn and add value
• For Canadian Accounts: PAAB and ASC experience and negotiation skills
• Experience in building estimates and managing project profitability, financial management abilities. 
• Ability to work independently and to take ownership while being a team player and mindful of others (partnership attitude).
• Meticulous attention to detail and a service attitude
• To apply the Company’s ideals to all decision-making business approaches.

How We’ll Support You

Ogilvy Health celebrates its people. Fully. Enthusiastically. Unhesitatingly. We’ll empower you with the tools and training opportunities you’ll need to succeed. We’ll give you the autonomy to seek out new paths and better ways of doing things. We’ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we’ll provide opportunities for you to do work of which you’ll be proud, with people you’ll be proud to call your teammates.

Ogilvy Health Canada employees are encouraged to bring their ideas, experiences and perspectives, gleaned from their varied backgrounds, from their varied backgrounds to the workplace.  We strive to create an environment in which all employees can feel comfortable to contribute to their fullest potential without regard to their race, color, creed, religion, sex, national origin, disability, age, citizenship, marital status, sexual orientation, gender identity or expression.