Nubank
Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.
Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
If you are interested in finding your place at Nubank, check out our open opportunities below, and if you don't find what you're looking for, take the opportunity to learn more about our day-to-day work on our careers blog: English / Portuguese / Spanish.
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About Us
Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.
Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.
Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company's Most Innovative Companies, and Forbes World's Best Bank. Visit our institutional page https://international.nubank.com.br/careers/
About the Role
As part of Nu Mexico's AML Ops team, you'll be on the front line of protecting our financial ecosystem — detecting suspicious activity, stopping money laundering, and ensuring our operations stay fully compliant with Mexican regulations. This isn't just a compliance role: it's a direct contribution to building a fairer, more ethical financial system for millions of people.
You'll work with our transaction monitoring system to investigate AML alerts, evaluate customer risk profiles, and report findings to the relevant authorities — including the UIF, CNBV, and SHCP. Your work directly shapes the integrity of Nu Mexico and contributes to the country's fight against financial crime.
You'll bring precision, resilience, and a proactive mindset to a fast-moving regulatory environment. You understand that bureaucracy and process discipline are part of the job — and you know how to balance rigorous compliance with a commitment to the best possible customer experience.
If you believe that financial institutions can and should be a force for good in society, this role is for you.
You'll be responsible for
- Investigate AML alerts, financial transactions, and account data generated by our transaction monitoring system — analyzing patterns, identifying suspicious situations, and delivering clear, documented recommendations (Report to UIF, Cancel, escalate, etc.).
- Prepare and escalate complete investigation files to the AML Forum (Comité de Comunicación y Control), ensuring all cases are thoroughly supported and ready for decision-making.
- Report money-laundering and terrorism financing activity to relevant authorities (SHCP, CNBV, UIF) with precision and timeliness, including submission of suspicious activity reports (SAR/ROI).
- Conduct thorough customer risk assessments — evaluating risk profiles and applying enhanced due diligence (EDD) and customer due diligence (CDD) processes accordingly.
- Drive quality reviews across the AML Ops team — evaluate process deficiencies, assess control measures, identify gaps, and recommend corrective actions to meet regulatory requirements.
- Apply FIU typologies, support binding list discard operations, and provide guidance on sanctions screening and KYC processes.
- Partner with legal, compliance, and risk management teams to minimize money-laundering exposure and strengthen Nu's overall financial crime prevention framework.
- Contribute to the implementation of the regulatory framework supporting Nu Mexico's growth plan, staying current with AML/FT laws, industry standards, and emerging regulatory changes.
We are looking for a person who has
Required
- Experience in AML compliance, financial crime investigation, or regulatory operations in a financial institution.
- Solid analytical skills — able to turn complex transactional data into actionable, well-documented recommendations.
- Proven experience with regulatory reporting, including suspicious activity reports (SAR/ROI) to Mexican financial authorities.
- Ability to work autonomously, manage competing deadlines, and stay composed in a constantly evolving regulatory environment.
- Clear and effective communication skills in Spanish and/or English, both written and verbal.
- Strong integrity and discretion when handling sensitive customer and financial information.
Nice to have
- CNBV certification, or in-depth knowledge of Mexican AML regulations (SHCP, CNBV, UIF), including freezing, unfreezing, and fund transfer rules.
- Experience monitoring transactional AML alerts across banking products (Credit Card, Savings, Remittances, Investments) and/or in compliance roles related to AML.
- Familiarity with Banking & Sofipo regulations and KYC/sanctions screening processes related to AML.
- Bachelor's degree in Law, Administration, Finance, Economic Sciences, or a related field.
- Proficiency with Excel, Google Sheets, Looker, SQL, or Python for data analysis and reporting.
Location for this opportunity
Mexico City, Mexico. 100% On-Site · 5 days/week
Our Benefits
- Chance of earning equity at Nu
- Extended maternity and paternity leaves
- Health and life insurance
- Dental and Vision Insurance
- NuCare - Our mental health and wellness assistance program
- Nucleo - Our learning platform of courses
- NuLanguage - Our language learning program
- Holiday Bonus ("Aguinaldo") of 30 days of pay per year
- 17 days of paid vacation with 25% vacation bonus
- Gym partnership
- Food card
- Work-from-home Allowance
- Parental Consultancy
- Relocation Assistance Package, if applicable
Work Model for this Role
This role is based full-time at one of our offices in Mexico City as a regulatory requirement.
If you're looking for a place to grow your career in a high-performance, mission-driven environment - surrounded by exceptional people and close to the decisions that shape the future of finance in Latin America - this is where that happens.
Explore how we build technology at Nubank
🎥 youtube.com/@building.nubank ↗
🎧 Listen to our stories on Spotify ↗
Ready to apply?
Apply to Nubank
About Nubank
Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.
Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.
Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company's Most Innovative Companies, and Forbes World's Best Bank. Visit our institutional page https://international.nubank.com.br/careers/
About the Role
As part of Nu Mexico's KYC Ops team, you'll be at the heart of one of the most important compliance functions in a financial institution — making sure we truly know our customers, protect them, and protect the business from financial crime. Your work directly enables Nu to onboard customers with confidence while staying fully compliant with Mexican and international regulations.
You'll run screening and due diligence routines that span PEP analysis, sanctions list verification (OFAC, UN, SAT 69, Lista de Personas Bloqueadas), FATCA/CRS compliance, and more. Every case you analyze and every opinion you deliver contributes to a financial system that is safer, fairer, and more trustworthy.
This role sits at the intersection of operational precision and regulatory expertise. You'll work independently on your routines while collaborating closely with AML Ops, FinSec Ops, and other teams to handle complex cases and drive continuous improvement across the squad.
You'll be responsible for
- Execute KYC screening and due diligence routines for prospects and customers — including PEP analysis (domestic, related PEP, PEP MX, and international), negative media investigations, and clear risk-based case opinions.
- Analyze and process screening results against regulatory and sanctions lists — including Lista de Personas Bloqueadas, Interpol, SAT 69, OFAC, and UN — delivering thorough, well-documented technical opinions.
- Manage FATCA/CRS compliance routines, ensuring accurate identification and treatment of relevant customers in line with applicable regulations.
- Partner with AML Ops Mexico, FinSec Ops, and other cross-functional teams to evaluate high-risk prospects or clients and reach coordinated, well-supported decisions.
- Identify opportunities to strengthen internal controls and improve KYC operational processes, actively contributing to the squad's continuous improvement initiatives.
- Participate in projects and initiatives with significant operational impact — bringing your regulatory knowledge to help design scalable, compliant solutions.
- Support internal queries on KYC and screening routines, providing clear and timely guidance to colleagues across teams.
We are looking for a person who has
Required
- Hands-on experience in KYC, compliance, AML, customer registration, or regulatory operations within a financial institution.
- Solid understanding of Mexican KYC regulatory requirements, including PEP screening, sanctions list verification (OFAC, UN, SAT 69, Lista de Personas Bloqueadas), and FATCA/CRS obligations.
- Strong analytical and investigative skills — able to conduct thorough case reviews, form clear technical opinions, and make well-reasoned recommendations.
- Demonstrated ability to manage competing priorities, meet regulatory deadlines, and operate independently within a structured compliance environment.
- Clear and effective written and verbal communication in Spanish and/or English.
- Meticulous attention to detail and high standards of integrity when handling sensitive customer data.
Nice to have
- Experience with customer onboarding, registration updates, or acquisition compliance processes.
- Proficiency in Excel, Google Sheets, Looker, or SQL for data tracking, reporting, or operational analysis.
- Exposure to process improvement or internal control projects within a compliance or operations team.
Location for this opportunity
Mexico City, Mexico. 100% On-Site · 5 days/week
Our Benefits
- Chance of earning equity at Nu
- Extended maternity and paternity leaves
- Health and life insurance
- Dental and Vision Insurance
- NuCare - Our mental health and wellness assistance program
- Nucleo - Our learning platform of courses
- NuLanguage - Our language learning program
- Holiday Bonus ("Aguinaldo") of 30 days of pay per year
- 17 days of paid vacation with 25% vacation bonus
- Gym partnership
- Food card
- Work-from-home Allowance
- Parental Consultancy
- Relocation Assistance Package, if applicable
Work Model for this Role
This role is based full-time at one of our offices in Mexico City as a regulatory requirement.
If you're looking for a place to grow your career in a high-performance, mission-driven environment - surrounded by exceptional people and close to the decisions that shape the future of finance in Latin America - this is where that happens.
Explore how we build technology at Nubank
🎥 youtube.com/@building.nubank ↗
🎧 Listen to our stories on Spotify ↗
Ready to apply?
Apply to Nubank
About Us
Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.
Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.
Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company's Most Innovative Companies, and Forbes World's Best Bank. Visit our institutional page https://international.nubank.com.br/careers/
About the Role
As part of Nu Mexico's OpsDefense Chapter, you'll be the voice that customers hear when something goes wrong — and the person who makes it right. In this role, you'll own the operational and regulatory routines of Nu's Unidad Especializada de Atención a Usuarios (UNE), ensuring that every query, claim, or clarification is handled with precision, speed, and care.
You'll work directly with CONDUSEF's regulatory frameworks — managing disputes through SINE and SIGE, preparing mandatory reports for CNBV and CONDUSEF, and keeping Nu's systems like REUNE and REDECO current. Your work ensures Nu stays fully compliant while protecting the experience of millions of customers.
Beyond the day-to-day, you'll also contribute to controls testing, process mapping, and continuous improvement across the OpsDefense squad. This is a role for someone who thrives on regulatory complexity, takes ownership of outcomes, and believes that getting compliance right is one of the most meaningful ways to serve customers.
You'll be responsible for
- Receive, register, and assign folios to customer Queries, Claims, and Clarifications submitted through the UNE — ensuring every case is accurately tracked from intake through to resolution within legal deadlines.
- Prepare well-documented response projects for customer requests, communicating resolutions clearly and promptly to avoid escalation to other regulatory instances.
- Manage and respond to customer disputes reported through Condusef's SINE and SIGE platforms, ensuring timely, compliant, and thorough handling of every case.
- Consolidate and submit mandatory regulatory reports — including quarterly and monthly CONDUSEF reports and the R27 for CNBV — maintaining accuracy and on-time delivery.
- Keep UNE information current on Nu's official website and the CONDUSEF REUNE and REDECO systems, and monitor Collection Office contracting to ensure compliance with applicable obligations.
- Execute controls compliance testing using Nu's Risk-Based Approach methodology, and report findings to the Ombudsman Lead with clear documentation and actionable insights.
- Map and maintain operational process controls for OpsDefense Mx squads — identifying gaps, proposing improvements, and contributing to the overall resilience of the first line of defense.
- Partner with KYC, AML Ops, FinSec Ops, and Legal teams to ensure coordinated and well-documented responses across regulatory obligations.
We are looking for a person who has
Required
- Experience in regulatory compliance, customer dispute resolution, or ombudsman/UNE operations within a financial institution in Mexico.
- Solid understanding of CONDUSEF regulatory obligations — including the UNE framework, SINE/SIGE platforms, REUNE, REDECO, and mandatory reporting requirements.
- Demonstrated ability to manage concurrent regulatory deadlines with precision, ensuring cases and reports are delivered on time and in full.
- Clear and effective written and verbal communication in Spanish and/or English — including regulatory correspondence with customers and authorities.
- Strong attention to detail when reviewing customer documentation, personal data, and regulatory submissions for accuracy and compliance.
- Autonomous, structured work style with the ability to operate independently in a regulated environment while escalating appropriately.
Nice to have
- Experience preparing the R27 report for CNBV or quarterly/monthly regulatory reports for CONDUSEF.
- Knowledge of Banking & SOFIPO regulations applicable to Mexican financial institutions.
- Proficiency in Excel, Google Sheets, Looker, or SQL for operational tracking and regulatory data analysis.
- Background in customer-facing roles involving complaint handling or dispute resolution.
Location for this opportunity
Mexico City, Mexico. 100% On-Site · 5 days/week
Our Benefits
- Chance of earning equity at Nu
- Extended maternity and paternity leaves
- Health and life insurance
- Dental and Vision Insurance
- NuCare - Our mental health and wellness assistance program
- Nucleo - Our learning platform of courses
- NuLanguage - Our language learning program
- Holiday Bonus ("Aguinaldo") of 30 days of pay per year
- 17 days of paid vacation with 25% vacation bonus
- Gym partnership
- Food card
- Work-from-home Allowance
- Parental Consultancy
- Relocation Assistance Package, if applicable
Work Model for this Role
This role is based full-time at one of our offices in Mexico City as a regulatory requirement.
If you're looking for a place to grow your career in a high-performance, mission-driven environment - surrounded by exceptional people and close to the decisions that shape the future of finance in Latin America - this is where that happens.
Explore how we build technology at Nubank
🎥 youtube.com/@building.nubank ↗
🎧 Listen to our stories on Spotify ↗
Ready to apply?
Apply to Nubank
About Us
Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.
Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.
Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company's Most Innovative Companies, and Forbes World's Best Bank. Visit our institutional page https://international.nubank.com.br/careers/
About the Role
In this role, you'll be the voice of Nu for our customers — the person who turns a problem into a resolution, and a routine interaction into a reason to trust us. As a Customer Service Analyst on our Customer Operations team, you'll directly shape the experience of millions of people who chose Nu to manage their financial lives.
This is an entry-level role built for someone eager to grow fast and make a real difference. No two days are the same: you'll handle a wide range of customer needs across multiple channels, develop your problem-solving instincts, and collaborate with a squad that takes customer obsession seriously.
You'll also play an active role in improving how we work — spotting patterns, flagging insights, and contributing to a team that's always looking for smarter ways to serve our customers. If you're the kind of person who cares deeply about doing right by people, this is where you start.
Note: Shifts may vary by day and start time based on operational needs. You'll always receive reasonable advance notice of any changes.
You'll be responsible for
- Resolve customer inquiries and requests across multiple channels — chat, email, and phone — delivering clear, accurate, and empathetic responses that earn trust with every interaction.
- Navigate established processes and guidelines to close out issues efficiently, knowing when to escalate and how to keep the customer informed throughout.
- Spot recurring patterns in customer problems and surface actionable insights to help improve processes and the overall experience.
- Adapt your tone, approach, and communication style to meet the unique needs of each customer and situation.
- Partner with your squad and cross-functional teams to hit operational goals and maintain service-level targets.
- Show up to training with curiosity — actively building your knowledge of Nu's products, policies, and tools to serve customers better over time.
We are looking for a person who has
Required
- Experience in a customer-facing role — retail, hospitality, support, or any context where solving people's problems was the job.
- Track record of written and verbal communication that is clear, empathetic, and adapts to different audiences.
- Demonstrated ability to follow structured processes and guidelines accurately, while staying flexible when things change.
- A natural instinct for identifying the root cause of a problem and finding a simple, effective path to resolution.
- Comfort with rotating schedules and operational flexibility — you understand that customer needs don't follow a fixed clock.
Nice to have
- Experience handling customer complaints or escalations in a financial services or fintech environment.
- Familiarity with CRM tools, ticketing systems, or support platforms (e.g. Zendesk, Salesforce, Freshdesk).
- Basic data skills — able to read a report, track your own metrics, or spot a trend in a spreadsheet.
Location for this opportunity
Mexico City, Mexico. 100% On-Site · 5 days/week
Our Benefits
- Chance of earning equity at Nu
- Extended maternity and paternity leaves
- Health and life insurance
- Dental and Vision Insurance
- NuCare - Our mental health and wellness assistance program
- Nucleo - Our learning platform of courses
- NuLanguage - Our language learning program
- Holiday Bonus ("Aguinaldo") of 30 days of pay per year
- 17 days of paid vacation with 25% vacation bonus
- Gym partnership
- Food card
- Work-from-home Allowance
- Parental Consultancy
- Relocation Assistance Package, if applicable
Work Model for this Role
This role is based full-time at one of our offices in Mexico City as a regulatory requirement.
If you're looking for a place to grow your career in a high-performance, mission-driven environment - surrounded by exceptional people and close to the decisions that shape the future of finance in Latin America - this is where that happens.
Explore how we build technology at Nubank
🎥 youtube.com/@building.nubank ↗
🎧 Listen to our stories on Spotify ↗
Ready to apply?
Apply to Nubank
About Us
Nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. We are one of the world’s largest digital banking platforms, serving millions of customers across Brazil, Mexico, and Colombia.
About the role
We are seeking an enthusiastic and driven Data Scientist to join our Credit Strategy team. This role focuses on applying innovative machine learning methodologies to our risk model and developing causal machine learning approaches for the initial line assignment workflow.
You will be responsible for
- Translate business challenges into specific and well-designed machine learning solutions that meet business requirements;
- Integrate and leverage external data sources to feed our models;
- Ensure the team maintains a high level of technical excellence;
- Contribute to a technical culture in the local team.
- Bring expertise to the team to help design projects across the many areas involved in building machine learning products (training, deployment, data consistency, monitoring, governance, etc.)
We are looking for a person who has
- Strong coding skills Python/Scala or equivalent languages;
- Experimental design skills;
- Ability to interact and communicate effectively with business and engineering;
- Good understanding of model development and deployment pipeline;
- Experience with machine learning tools and libraries such as Scikit-learn, Mllib and etc;
- Nice data handling skills, Spark Dataframes, or SQL proficiency is a plus;
- English language proficiency.
Local Benefits
- Chance of earning equity at Nubank
- Extended maternity and paternity leaves
- Health and life insurance
- NuCare - Our mental health and wellness assistance program
- Nucleo - Our learning platform of courses
- NuLanguage - Our language learning program
- Gym partnership
Diversity & Inclusion
At Nu, we want to be sure that we're building a more diverse and inclusive workplace that reflects the customers we serve and seek to empower. That's why we hire based on equality. We consider gender, ethnicity, race, religion, sexual orientation, and other identity markers as enriching elements to our company while ensuring neither of them represent a barrier when recruiting fantastic talent.
Ready to apply?
Apply to Nubank
About Nu
Nu was founded in 2013 to free people from bureaucratic, slow and inefficient financial systems. Since then, through innovative technology and outstanding customer service, the company has been redefining people's relationships with money across Latin America. With operations in Brazil, Mexico, and Colombia, Nubank is today one of the largest digital banking platforms and technology-leading companies in the world.
Today, Nubank is a global company, with offices in São Paulo (Brazil), Mexico City (Mexico), Bogotá (Colombia), Buenos Aires (Argentina), Durham (United States), and Berlin (Germany), with operations only in the first three. It was founded in 2013 in Sao Paulo, by Colombian David Vélez, and cofounded by Brazilian Cristina Junqueira and American Edward Wible.
Our Media Team
Nubank is a technology company that is redefining the standards of the financial services Industry in Mexico. The media team is responsible for Nubank´s media strategy, tactics, and implementation, from upper to lower funnel , considering the best channels for each business and comms goal, based on data and creativity
Media Analyst Responsibilities
- Media Plan elaboration and execution
- Campaign investment management
- Performance & insights reports
- Analysis on the consumer traffic & audience behavior
- Results and performance tracking
- Find measurement opportunities to improve campaign performance
- Work close to marketing & analytics team to review our advertising efforts and point out strengths and weaknesses in our media campaign
- Keep up-to-date with advertising trends and with the media industry
Skills, knowledge and abilities
- 3-5 years of experience with paid campaigns focus on both branding & performance, digital platforms operations are mandatory, while offline is desirable.
- High understanding of brand solutions with biggest platforms as Google, Meta, TikTok including top in class creative, optimization & audience perspective
- 3-5 years of experience with campaign planning, monitoring & performance reports
- Experience with Analytics & Audience management tools considering attribution models, 1st, 2nd & 3rd party data
- Negotiation Skills
- English advanced
Benefits
- 17 days paid vacation per year.
- Life insurance.
- Health insurance.
- NuLanguage Program
- NuCare Program
- Extended Parental Leave
Our Nu Way of Working:
The Nu Way of Working is our hybrid work model that was created so people could collaborate more in person and still keep the flexibility of remote work. Starting in July 2026 we will attend the office 2 days a week and by January 2027 3 days a week. In this case in our Mexico City Office.
*Interviewing and onboarding are currently done virtually. From July 2022 forward, teams will have a suggested cadence of visiting the office in which employees go to their Business Unit's (BU) base location. Employees will have an employment contract based on the cities where Nu’s offices are located, considering their country of hire. More details can be shared during your hiring process.
Ready to apply?
Apply to Nubank
Senior Software Engineer – Mexico City, Mexico (Hybrid)
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Senior Software Engineer – Mexico City, Mexico (Hybrid)
About Us
Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.
Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human. Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/.
About the role
Our Engineering team helps Nu create and scale the technology that powers the best financial products in Latin America. We strive for state-of-the-art software development practices, using a variety of technologies and architectures to build resilient, secure, and highly scalable systems.
As a Senior Software Engineer, you will play a key role in leading the design and evolution of large-scale distributed systems within your team, and influencing technical decisions in close collaboration with adjacent teams. While we value experience with our tech stack, we are confident that engineers who are eager to learn will be successful here — and we will teach you Clojure as our main backend language.
You will build and evolve:
- Horizontally scalable microservices written mostly in Clojure, using Finagle and leveraging functional programming techniques and hexagonal architecture
- High-throughput jobs and inter-service communication using Kafka
- Continuous Integration and Deployment pipelines on AWS
- Data storage solutions using Datomic and DynamoDB
- Monitoring and observability with Prometheus
- Services running as much as possible in Kubernetes
We are a process-light organization that values human interactions. We work in small, independent teams that feel like startups within the company and avoid unnecessary coupling and centralization whenever realistic. We understand that execution is key to success and continuously optimize our processes to remove bottlenecks.
You'll be responsible for
- Working with large-scale distributed systems and understanding their broad architecture and trade-offs
- Leading technical direction for your team and partnering with adjacent teams to keep solutions aligned with our architecture and business strategy
- Driving pragmatic innovation while ensuring resilient, secure, and flexible solutions that scale across products and geographies
- Mentoring engineers within and around your team and helping maintain a high technical bar
- Writing, testing, instrumenting, documenting, and maintaining high-quality code
- Pairing and participating in code reviews to support the growth of others in and around your team
- Collaborating closely with Product, Design, and Engineering leaders to build new end-to-end experiences
- Ensuring comprehensive observability, performance monitoring, and robust error handling across your team’s services
- Participating in on-call rotations for your team and responding to incidents as necessary
- Focusing primarily on backend applications
We are looking for a person who has
- At least 6 years of experience developing digital products in complex environments
- Deep expertise in distributed systems, microservices architecture, and cloud technologies
- A proven track record of designing and delivering large-scale systems that serve thousands or millions of users
- A strong background in object-oriented or functional programming languages, with the ability to work across multiple languages
- Demonstrated ability to lead technical initiatives end-to-end within a team and in collaboration with partner teams
- Experience mentoring engineers and raising the technical bar in their teams
- Practical knowledge of agile software development methodologies and prior experience with CI/CD
- Strong communication skills to identify and prevent risks, and explain trade-offs clearly to both technical and non-technical stakeholders
- Advanced English skills
Location
Mexico City, Mexico.
Our Benefits
Our benefits are designed to support your wellbeing, development, and life outside of work. For Mexico, they include:
- Chance of earning equity at Nu
- Extended maternity and paternity leaves
- Health and life insurance
- Dental and Vision Insurance
- NuCare – our mental health and wellness assistance program
- Nucleo – our learning platform of courses
- NuLanguage – our language learning program
- Holiday Bonus (“Aguinaldo”) of 30 days of pay per year
- 17 days of paid vacation with 25% vacation bonus
- Gym partnership
- Food card
- Work-from-home Allowance
- Parental Consultancy
- Relocation Assistance Package, if applicable
Even if you feel you don't meet every qualification, we encourage you to apply — your unique skills and experiences may be just what we're looking for, and we're excited to learn more about what you can bring to our team.
Work Model for this Role
Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/.
Ready to apply?
Apply to Nubank
About Us
Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.
Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/
About the role
Strategic and regulatory, centered on the design and strengthening of the Technology Risk framework, and on overseeing its implementation through the Technology Risk area and the business areas, ensuring comprehensive, forward-looking management aligned with regulation and the company’s strategy.
Supports the oversight and development of the Technology Risk function, defining frameworks, metrics, and guidelines, and supervising the proper management of risks arising from systems, data, infrastructure, and technology third parties. Acts as the main point of contact with governing bodies and regulators on IT Risk matters, coordinates the response to major incidents and technology crises, and helps execute tests, assessments, and monitoring of the technology environment.
You'll be responsible for
- Define, update, and oversee the Technology Risk framework, including policies, standards, methodologies, and assessment and reporting criteria.
- Establish, update, and monitor technology risk metrics (KRIs, RAS), consolidating the view of exposure and trends for governing bodies.
- Lead the preparation of regulatory reports and presentations to committees and governing bodies on Technology and Cybersecurity Risk.
- Prepare responses and coordinate attention to regulatory and audit requests related to Technology Risk, interacting directly with those authorities when appropriate.
- Oversee the management of high-materiality technology and cybersecurity incidents, including proper classification, root-cause analysis, and definition of corrective actions.
- Oversee the execution of institutional crisis protocols associated with technology and cybersecurity incidents, facilitating pre-crisis reports, internal communications, and coordination with key areas.
- Support the first line in defining and updating disaster recovery plans (DRP) and in their testing, playing a second-line review and challenge role on the adequacy of technology controls and recovery capabilities.
- Participate in the execution of the BIA, reviewing and challenging the technology dependencies identified by the first line, ensuring they adequately reflect criticality and exposure to Technology Risk.
- Collaborate with senior colleagues and technical areas to determine the root cause of material technology gaps and agree on remediation plans and control-strengthening actions.
- Provide guidance and challenge technology risk assessments for new products, features, and architectures, ensuring consistency and completeness.
- Design and maintain IT Third-Party Risk frameworks, aligned with institutional standards and regulatory requirements.
- Oversee the quality and consistency of IT and cybersecurity control testing, technology RCSAs, and incident monitoring.
- Act as a key advisor to the leadership of Risk, Engineering, Security, Data, and other areas, fostering a strong culture of Technology Risk management.
- Stay up to date on regulation, technology trends, emerging threats, and industry best practices, incorporating these learnings into the evolution of the Technology Risk framework.
We are looking for a person who has
- Minimum of 5 years of experience in cybersecurity or IT Risk Management.
- Bachelors’ degree in Engineering, Computer Science, Information Technology, a Risk Management related field, or equivalent experience.
- In-depth knowledge of IT and cybersecurity risk management concepts, practices and methods.
- Understanding of cloud computing models such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Familiarity with cloud providers like Amazon Web Services (AWS) and serverless technologies.
- Understanding of cybersecurity concepts such as confidentiality, integrity and availability, supply chain risks, cryptography, endpoint and network security, cloud security, mobile security, API security, etc.
- Understanding of DevOps practices and tools used in cloud environments, such as continuous integration/continuous deployment (CI/CD) pipelines and containerization.
- Knowledge of risk management frameworks and methodologies to identify, assess and manage risks.
- Proven experience in risk management within the fintech sector is a plus.
- An advanced degree (e.g., MS with concentration in information systems) is a plus.
- Certificates in information security or IT risk management (CISSP, CEH, OSCP, CISA, CISM, CRISC, ISO27001 and/or other) is a plus.
- Proficiency in using risk management software, tools, and agile methodologies is highly preferred.
- An ability to navigate and thrive in a technology-driven environment, with a strategic mindset towards leveraging technology in risk management to transform our day-to-day.
- Fluent in English and Spanish, with exceptional communication skills to articulate complex risk scenarios and strategies effectively.
Location for this opportunity (City, Country)
- Mexico City, Mexico
Our Benefits
- Chance of earning equity at Nu
- Extended maternity and paternity leaves
- Health and life insurance
- Dental and Vision Insurance
- NuCare - Our mental health and wellness assistance program
- Nucleo - Our learning platform of courses
- NuLanguage - Our language learning program
- Holiday Bonus ("Aguinaldo") of 30 days of pay per year
- 17 days of paid vacation with 25% vacation bonus
- Gym partnership
- Food card
- Work-from-home Allowance
- Parental Consultancy
- Relocation Assistance Package, if applicable
Work Model for this Role
- Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Explore how we build technology at Nubank:
🎥 youtube.com/@building.nubank ↗
🎧 Listen to our stories on Spotify ↗
Ready to apply?
Apply to Nubank
Staff Software Engineer – Mexico City, Mexico (Hybrid)
About Us
Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.
Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human. Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/.
About the role
Our Engineering team helps Nu create and scale the technology that powers the best financial products in Latin America. We strive for state-of-the-art software development practices, using a variety of technologies and architectures to build resilient, secure, and highly scalable systems.
As a Staff Software Engineer, you will play a key role in shaping the technical direction of multiple teams, driving the design and evolution of large-scale distributed systems that serve millions of customers. While we value experience with our tech stack, we are confident that engineers who are eager to learn will be successful here — and we will teach you Clojure as our main backend language.
You will build and evolve:
- Horizontally scalable microservices written mostly in Clojure, using Finagle and leveraging functional programming techniques and hexagonal architecture
- High-throughput jobs and inter-service communication using Kafka
- Continuous Integration and Deployment pipelines on AWS
- Data storage solutions using Datomic and DynamoDB
- Monitoring and observability with Prometheus
- Services running as much as possible in Kubernetes
We are a process-light organization that values human interactions. We work in small, independent teams that feel like startups within the company and avoid unnecessary coupling and centralization whenever realistic. We understand that execution is key to success and continuously optimize our processes to remove bottlenecks.
You'll be responsible for
- Working with large-scale distributed systems and understanding their broad architecture and trade-offs
- Setting technical direction for multiple teams, ensuring alignment with Business Areas and architecture strategies
- Driving pragmatic innovation while ensuring resilient, secure, and flexible solutions that scale across products and geographies
- Mentoring engineers across teams and helping maintain a high technical bar organization-wide
- Writing, testing, instrumenting, documenting, and maintaining high-quality code
- Pairing and participating in code reviews to support the growth of others in and around your teams
- Collaborating closely with Product, Design, and Engineering leaders to build new end-to-end experiences
- Ensuring comprehensive observability, performance monitoring, and robust error handling across team services
- Participating in on-call rotations for your team and responding to incidents as necessary
- Focusing primarily on backend applications, while being open to contributing to mobile and frontend development according to business needs
We are looking for a person who has
- At least 8 years of experience developing digital products in complex environments
- Deep expertise in distributed systems, microservices architecture, and cloud technologies
- A proven track record of designing and delivering large-scale systems that serve thousands or millions of users
- A strong background in object-oriented or functional programming languages, with the ability to work across multiple languages
- Demonstrated ability to lead technical initiatives across multiple teams, even without direct authority
- Experience mentoring senior engineers and raising the technical bar across organizations
- Practical knowledge of agile software development methodologies and prior experience with CI/CD
- Strong communication skills to identify and prevent risks, and explain trade-offs clearly to both technical and non-technical stakeholders
- Advanced English skills
Location
Mexico City, Mexico.
Our Benefits
Our benefits are designed to support your wellbeing, development, and life outside of work. For Mexico, they include:
- Chance of earning equity at Nu
- Extended maternity and paternity leaves
- Health and life insurance
- Dental and Vision Insurance
- NuCare – our mental health and wellness assistance program
- Nucleo – our learning platform of courses
- NuLanguage – our language learning program
- Holiday Bonus (“Aguinaldo”) of 30 days of pay per year
- 17 days of paid vacation with 25% vacation bonus
- Gym partnership
- Food card
- Work-from-home Allowance
- Parental Consultancy
- Relocation Assistance Package, if applicable
Even if you feel you don't meet every qualification, we encourage you to apply — your unique skills and experiences may be just what we're looking for, and we're excited to learn more about what you can bring to our team.
Work Model for this Role
Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/.
Ready to apply?
Apply to Nubank
Lead Software Engineer – Mexico City, Mexico (Hybrid)
About Us
Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.
Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human. Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/.
About the role
Our Engineering team helps Nu create and scale the technology that powers the best financial products in Latin America. We strive for state-of-the-art software development practices, using a variety of technologies and architectures to build resilient, secure, and highly scalable systems.
As a Lead Software Engineer, you will play a key role in shaping the technical direction of multiple teams, driving the design and evolution of large-scale distributed systems that serve millions of customers. While we value experience with our tech stack, we are confident that engineers who are eager to learn will be successful here — and we will teach you Clojure as our main backend language.
You will build and evolve:
- Horizontally scalable microservices written mostly in Clojure, using Finagle and leveraging functional programming techniques and hexagonal architecture
- High-throughput jobs and inter-service communication using Kafka
- Continuous Integration and Deployment pipelines on AWS
- Data storage solutions using Datomic and DynamoDB
- Monitoring and observability with Prometheus
- Services running as much as possible in Kubernetes
We are a process-light organization that values human interactions. We work in small, independent teams that feel like startups within the company and avoid unnecessary coupling and centralization whenever realistic. We understand that execution is key to success and continuously optimize our processes to remove bottlenecks.
You'll be responsible for
- Working with large-scale distributed systems and understanding their broad architecture and trade-offs
- Setting technical direction for multiple teams, ensuring alignment with Business Areas and architecture strategies
- Driving pragmatic innovation while ensuring resilient, secure, and flexible solutions that scale across products and geographies
- Mentoring engineers across teams and helping maintain a high technical bar organization-wide
- Writing, testing, instrumenting, documenting, and maintaining high-quality code
- Pairing and participating in code reviews to support the growth of others in and around your teams
- Collaborating closely with Product, Design, and Engineering leaders to build new end-to-end experiences
- Ensuring comprehensive observability, performance monitoring, and robust error handling across team services
- Participating in on-call rotations for your team and responding to incidents as necessary
- Focusing primarily on backend applications, while being open to contributing to mobile and frontend development according to business needs
We are looking for a person who has
- At least 8 years of experience developing digital products in complex environments
- Deep expertise in distributed systems, microservices architecture, and cloud technologies
- A proven track record of designing and delivering large-scale systems that serve thousands or millions of users
- A strong background in object-oriented or functional programming languages, with the ability to work across multiple languages
- Demonstrated ability to lead technical initiatives across multiple teams, even without direct authority
- Experience mentoring senior engineers and raising the technical bar across organizations
- Practical knowledge of agile software development methodologies and prior experience with CI/CD
- Strong communication skills to identify and prevent risks, and explain trade-offs clearly to both technical and non-technical stakeholders
- Advanced English skills
Location
Mexico City, Mexico.
Our Benefits
Our benefits are designed to support your wellbeing, development, and life outside of work. For Mexico, they include:
- Chance of earning equity at Nu
- Extended maternity and paternity leaves
- Health and life insurance
- Dental and Vision Insurance
- NuCare – our mental health and wellness assistance program
- Nucleo – our learning platform of courses
- NuLanguage – our language learning program
- Holiday Bonus (“Aguinaldo”) of 30 days of pay per year
- 17 days of paid vacation with 25% vacation bonus
- Gym partnership
- Food card
- Work-from-home Allowance
- Parental Consultancy
- Relocation Assistance Package, if applicable
Even if you feel you don't meet every qualification, we encourage you to apply — your unique skills and experiences may be just what we're looking for, and we're excited to learn more about what you can bring to our team.
Work Model for this Role
Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/.
Ready to apply?
Apply to Nubank
About Us
Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America – and this is still just the beginning of the purple future we're building. Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human. Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Learn more about us at our careers page.
About the Role
The Senior Network Engineer will join the Connectivity Engineering team within Nubank’s Foundation Business Unit, responsible for the core connectivity platforms that support our regulated environments and customer‑facing products in Mexico and across Latin America. Connectivity Engineering designs, builds and operates the network backbone that keeps Nubank’s products securely available to customers around the world and enables our expansion into new countries and partners.
In this role, you will have end‑to‑end ownership across architecture, delivery and operations for regulatory connectivity, product connectivity and third‑party integrations, supporting both on‑premises and cloud environments in a highly available and regulated context. You will help shape our connectivity roadmap, lead critical initiatives, and support the growth of other engineers while remaining hands‑on in production.
You will also play a key role in our multi‑year journey to evolve from traditionally managed networking toward an automation‑, observability‑ and governance‑first connectivity stack, including responsible use of AI to improve reliability and operations.
What You Will Do
You will:
- Design and implement scalable, resilient network solutions aligned with business and regulatory requirements.
- Own High‑Level and Low‑Level Designs (HLD/LLD) for connectivity initiatives across data centers, WAN, cloud edge and partners.
- Build and evolve data center and WAN connectivity platforms (including VXLAN/EVPN fabrics), ensuring reliability, performance and observability at scale.
- Support production environments with incident troubleshooting, change execution and root cause analysis, including participation in a weekly on‑call rotation.
- Manage and improve network observability and monitoring, analyze performance and implement optimizations for speed, reliability and efficiency.
- Conduct network risk assessments and audits, helping ensure compliance with Nubank’s security policies and regulatory requirements.
- Drive automation and observability initiatives, helping us move from manual processes to automation‑ and observability‑driven operations over time.
- Collaborate with Cloud, Security, Infrastructure and Product teams, vendors and partners, improving documentation, standards and operational practices, and mentoring less senior engineers.
What We Are Looking For
Must‑have
- 5+ years of hands‑on experience as a Network Engineer (or similar role) designing and operating production networks at scale.
Networking fundamentals (hands‑on experience):
- Layer 2: VLANs, STP, LACP, port security.
- Layer 3: Strong experience with BGP (iBGP/eBGP) and OSPF; exposure to VXLAN; IPv6 experience in production is a strong plus.
- High availability: Design and operation of redundant topologies using protocols such as HSRP/VRRP and fast convergence techniques.
Network security and services:
- ACLs, route‑maps, prefix‑lists, NAT, VPN (IPSec-based, such as DMVPN or similar), GRE.
- Solid experience operating Next‑Gen Firewalls, ideally Palo Alto and/or Fortinet (policy design, HA, troubleshooting).
Infrastructure and connectivity:
- Experience with WAN technologies such as MPLS, L3VPN, L2VPN, SD‑WAN or Carrier Ethernet (strong depth in several of them).
- Understanding of data center architectures, preferably spine‑leaf, and their operational implications.
- Knowledge of VXLAN/EVPN fabrics for data center architectures.
- Strong knowledge of core network services and protocols: DNS, DHCP, NTP, SNMP, AAA, TCP/IP.
- Experience with QoS mechanisms (classification/marking, queuing, shaping) to manage performance and prioritize critical traffic in WAN and data center environments.
Platforms, tooling and operations:
- Hands‑on experience with enterprise load balancers (e.g., F5 BIG‑IP LTM/GTM or equivalent).
- Experience in multi‑vendor environments (e.g., Juniper, Cisco, etc.).
- Familiarity with monitoring/observability tools (e.g., Prometheus, Grafana, ThousandEyes or similar).
- Strong production operations experience: troubleshooting and incident handling, change and problem management, and packet‑level analysis (e.g., tcpdump, Wireshark) to diagnose complex network and application‑layer issues.
Ways of working:
- Experience working in an Agile environment (e.g., Scrum or Kanban), collaborating with cross‑functional teams and stakeholders.
Nice‑to‑have
- Experience with network automation and Infrastructure as Code (IaC) using tools such as Terraform, Ansible and Python for automated network provisioning and configuration.
- Cloud networking experience (AWS or similar), including VPC design, hybrid connectivity and security controls.
- Experience with Kubernetes or modern platform environments, especially in how they interact with underlying network and security layers.
- Exposure to financial systems and networks (e.g., SPEI, DIMO or similar payment/clearing systems).
- Certifications such as CCNP, JNCIP, AWS or equivalent (valued but not mandatory).
- Experience with security tools (IDS/IPS, SIEM) and integrating network telemetry into security monitoring.
- Exposure to AI/ML applications in networking (e.g., anomaly detection, traffic analysis, predictive capacity planning), and interest in helping identify realistic, high‑impact use cases for these capabilities in our environment.
How You Operate
You will fit well if you:
- Have a strong sense of ownership and accountability over systems, platforms and outcomes.
- Are comfortable navigating ambiguity, connecting the dots and driving solutions end‑to‑end.
- Communicate clearly and proactively with teams, regions and stakeholders, tailoring your message to the audience.
- Balance hands‑on execution with architectural thinking, knowing when to deep‑dive and when to guide.
- Collaborate effectively with peers, vendors and cross‑functional teams, valuing feedback, documentation and knowledge sharing.
- Enjoy mentoring and supporting other engineers, helping them grow technically and in how they operate.
- Demonstrate strong crisis management, with fast and assertive responses during high‑severity incidents.
Role Location & Working Model
- Location: Mexico (MX).
- Model: Hybrid – from January 2027, we expect three days per week in the office, with flexibility aligned to Nubank’s hybrid work guidelines.
Diversity & Inclusion
We are committed to building a diverse and inclusive team that reflects the customers we serve. We encourage applications from people of all backgrounds and identities, even if you don’t meet 100% of the requirements. If you are excited about building and operating critical connectivity platforms at scale, we’d love to hear from you.
Ready to apply?
Apply to Nubank
About Nubank
Nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. We are one of the world’s largest digital financial services platforms, serving more than 100 million customers across Brazil, Mexico, and Colombia. As one of the leading technology companies in the world, Nu leverages proprietary technologies and innovative business practices to create new financial solutions and experiences for individuals and SMEs that are simple, intuitive, convenient, low-cost, empowering, and human. Guided by its mission, Nu is fostering access to financial services across Latin America.
- Use real-time data to identify gaps and immediately fine-tune processes for better efficiency.
- Implement improvements to our processes and lead fraud training materials for our operational and strategic teams
- Design and build investigation processes from scratch, with a strong focus on fraud investigations.
- Owning a roadmap from end to end, evaluating priorities and assessing ambiguous tradeoffs in a fast-paced environment
- Take full ownership of the funnel steps from "confirmed" to "released" (after registration and before release). Optimize due diligence processes to enhance efficiency and compliance. Proactively monitor and continuously optimize the confirmed to release funnel. Lead and influence platformization efforts, including global investigation services.
- Regulatory Management: Serve as the central point of contact for managing and resolving regulatory requests. Oversee the implementation of engineering/operation solutions for remediation, where applicable
We're looking for an experienced Product Operations who has:
- 4+ years of experience in similar roles
- Experience with fraud is a plus.
- Fluent or native Spanish and English
- Genuine curiosity about a technical ecosystem that supports all of our products. Having been exposed to third party banking integrations is a plus.
- Proven track record designing and improving processes within a business area of the company encompassing third parties.
- Overall business acumen. Understanding the unit economics of different financial services products is a plus.
- Capacity to navigate in ambiguous situations, managing challenging stakeholders in a fast-paced environment.
- Outstanding communication skills; ability to communicate concisely and effectively across all levels of the organization
- Demonstrable track record of tactical stakeholder management
- Experience building partnerships from inception to delivery
Diversity and Inclusion at Nu
We want to build products and experiences for everyone who wants to take back control over their finances, that's why we build strong and diverse teams that rise up to the challenge. We are a team of the most creative people in technology, and we hire under equal opportunity, irrespective of gender, ethnicity, religion, sexual orientation or background. We are proud to say that 30% of our team recognize themselves as part of the LGBTQ+ community, and 40% of our team identify as women, in all positions and seniority levels. We are a very process-light organization that values human interactions, and that is a very important part of our culture. At Nu, everyone has the opportunity to speak up and participate, grow and share ideas.
Ready to apply?
Apply to Nubank
About Us
Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.
Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.
Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/
As a Senior Security Engineer, you’re expected to:
- Create and implement security controls in cloud and non-cloud based environments
- Automation of security controls to avoid operational burden and monitoring
- Become the Business Unit trusted advisor for all things information security
- Understanding root causes of issues and problems, collaborating with others to work on solutions.
- Creating strong relationships with diverse teams, by coordinating communication between different audiences, teams and stakeholders
- Communicating fluently with diverse global teams in English and Spanish.
- Establish and maintain a first-line security risk management and compliance-driven practice that ensures Nubank avoids taking unnecessary risks and is hit by security tragedies.
- Ensure all security risks are adjudicated and tracked including 3rd party suppliers
- Ensure security is proactively addressed during business service/product/technical design, build and implementation
- Evangelise security awareness and best practices in the Business Unit.
What We Are Looking For:
- Demonstrable and firm understanding of security and engineering practices and how they relate to delivering business outcomes
- Capable of articulate and negotiate complex security risks and trade-offs
- A self-motivated problem solver who is able to communicate effectively across functional teams
- Organised and flexible thinker with Risk Management experience
- Experience working implementing and automating security controls
- Experience working with AWS and GCP
- Experience working with Okta and IAM tooling
- Experience working with visualization tools and platforms like Looker, Databricks, etc
- General knowledge in ISO, PCI, NIST security frameworks
- Experience working with regulatory requirements (SPEI, CUB, PCI, NIST, ISO)
- General knowledge in databases and applications
- General knowledge of programming languages and scripting languages
- General knowledge of cloud infrastructure (private or public), microservices and distributed environments.
- Proficiency in English and Spanish.
We believe in good team chemistry, enthusiasm for building things, and our surprising capacity to learn new things when we stay humble and open-minded. Good computer science skills and concepts, as well as English language skills, are essential.
We are a very process-light organization that values human interactions. We love working in small, independent teams that feel like small startups and eschew coupling and centralizing where realistic. We understand that execution is the key to success and optimize processes to remove bottlenecks.
- Our Benefits
- Chance of earning equity at Nu
- Extended maternity and paternity leaves
- Health and life insurance
- Dental and Vision Insurance
- NuCare - Our mental health and wellness assistance program
- Nucleo - Our learning platform of courses
- NuLanguage - Our language learning program
- Holiday Bonus ("Aguinaldo") of 30 days of pay per year
- 17 days of paid vacation with 25% vacation bonus
- Gym partnership
- Food card
- Work-from-home Allowance
- Parental Consultancy
- Relocation Assistance Package, if applicable
Location for this opportunity (City, Country)
- Mexico City, Mexico
Work Model for this Role
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Ready to apply?
Apply to Nubank
Atención de Autoridades (SITI AA) - Regulatory Solutions Analyst
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About Nubank
Nubank was founded in 2013 to free people from a bureaucratic, slow and inefficient financial system. Since then, through innovative technology and outstanding customer service, the company has been redefining people's relationships with money across Latin America. With operations in Brazil, Mexico, and Colombia, Nubank is today one of the largest digital banking platforms and technology-leading companies in the world.
Today, Nubank is a global company, with offices in São Paulo (Brazil), Mexico City (Mexico), Buenos Aires (Argentina), Bogotá (Colombia), Durham (United States), and Berlin (Germany). It was founded in 2013 in São Paulo, by Colombian David Vélez, and cofounded by Brazilian Cristina Junqueira and American Edward Wible. For more information, visit www.nu.com.mx.
About the role
Ensure Nubank's sustainable growth by complying with regulatory requirements regarding financial secrecy and responding to requests from authorities, challenging the status quo by:
- Responding to any official communication from the CNBV (National Banking and Securities Commission) related to requests for information, documentation, freezing and unfreezing of accounts related to Nubank customers that may be requested by the competent fiscal, administrative, and judicial authorities.
- Managing and administering the list of blocked individuals at the entity.
Being diligent, flexible, and resilient, in accordance with Nu's principles!
To that end, our Judicial Orders team is responsible for supporting and executing all front-line defense operational routines related to official communications from the CNBV.
Typical responsibilities assigned to you might include:
- Support the team responsible for attention and monitoring requirements received through the portal of the Inter-Institutional Information Transfer System - Attention to Authorities, of the National Banking and Securities Commission (SITI AA portal of the CNBV).
- Control and timely download of the digital requirements published for the financial institution, and be in charge of end-to-end flow, considering analysis of the requirements and the final response to the Regulator.
- Be part of the Judicial Orders team, focused on Mexico´s enquiries, reporting directly to our Regulatory Solutions Squad in Mexico;
- Support Judicial orders operational workflow;
- Follow the management queues and dashboards in order to ensure the enquiries have been duly promptly addressed and no regulatory gaps are found;
- Continuous supporting projects to comply with key policies related to Judicial orders scope and its operational routines (SITI AA)
- Support and comply with monitoring metrics and KPIs, facilitating communication within Nubank teams.
- Support and execute the operational routines related to Blocked Person List (Lista de Personas Bloqueadas) in Mexico.
Qualifications:
You will succeed if…
You have a Bachelor's Degree, preferable in Law, or related.
Have previous experience in management of SITI AA
You are detail-oriented, diligent, organized and enjoy operational activities
You are a proactive, autonomous person and have an interest in creating processes and improving them, but at the same time, understand that there are bureaucracies in the regulatory activities that need to be followed
You are able to meet deadlines and to be flexible to adapt to changing conditions
You can communicate clearly, succinctly and effectively
You feel good to be constantly challenged to learn and do more
You are good with oral and written communication in Spanish and/or English
You believe in a more just and ethical society and Nubank's values and culture.
You understand that we can contribute within Nubank to the construction of this society, guaranteeing the application of all the rules and regulatory aspects inherent to the Client's Registration.
It will be a differential if you..
Have previous experience Compliance & AML or Legal
Have knowledge in Excel, Sheets, Looker, SQL and Python
Have Banking & SOFIPO regulation knowledge;
Have knowledge in CNBV regulation, freezing, unfreezing and transfer money;
Have previous experience in conducting Judicial orders operational routines, e.g. subpoenas (Oficios Judiciales);
Can easily turn numbers into complex strategies and effective actions
Benefits
- Chance of earning equity at Nu
- Extended maternity and paternity leaves
- Health and life insurance
- Dental and Vision Insurance
- NuCare - Our mental health and wellness assistance program
- Nucleo - Our learning platform of courses
- NuLanguage - Our language learning program
- Holiday Bonus ("Aguinaldo") of 30 days of pay per year
- 17 days of paid vacation with 25% vacation bonus
- Gym partnership
- Food card
- Work-from-home Allowance
- Parental Consultancy
- Relocation Assistance Package, if applicable
Work Model for this Role
Hybrid 1week/cycle: Our hybrid work model brings us to the office for one week every cycle, which may vary between one and three months. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Ready to apply?
Apply to Nubank
About Nu
Nu was founded in 2013 to free people from bureaucratic, slow and inefficient financial systems. Since then, through innovative technology and outstanding customer service, the company has been redefining people's relationships with money across Latin America. With operations in Brazil, Mexico, and Colombia, Nubank is today one of the largest digital banking platforms and technology-leading companies in the world.
Today, Nubank is a global company, with offices in São Paulo (Brazil), Mexico City (Mexico), Bogotá (Colombia), Buenos Aires (Argentina), Durham (United States), and Berlin (Germany), with operations only in the first three. It was founded in 2013 in Sao Paulo, by Colombian David Vélez, and cofounded by Brazilian Cristina Junqueira and American Edward Wible.
About the role:
The 3PP Specialist (Mexico) is the dedicated guardian and owner of Nu's critical Third-Party Provider (3PP) process within our regulated banking operations in Mexico. This role ensures that all steps and governance are observed, the cadence is maintained, and that governance frameworks are consistently applied. The specialist coordinates the various internal stakeholders involved in the CNBV prior authorization process, ensuring regulatory compliance and efficient operations. This role supports and enables the Contract Owners (who are accountable for individual 3PP files and their authorization) by providing process expertise, consistency checks, and facilitating cross-functional collaboration, without directly owning content creation or leading direct vendor interactions.
Key Responsibilities:
- Define, maintain, and rigorously execute Nu's end-to-end CNBV approval process for all critical 3PPs, ensuring its integrity, efficiency, and full compliance with regulatory requirements. This includes establishing clear guidelines for determining the need for CNBV filing or contract/service adjustments.
- Establish and enforce the cadence for 3PP reviews and monitoring, proactively engaging Contract Owners to identify and address any unmapped changes or potential deviations from approved scope.
- Ensure the continuous maintenance of 3PP governance, including formal designation and training of a backup to guarantee operational continuity and resilience during critical CNBV response periods.
- Oversee the formal off-boarding process for 3PPs, ensuring all regulatory and internal requirements are met.
CNBV Regulatory Orchestration & Submission Support:
- Facilitate and support the CNBV prior authorization process for all new and existing critical 3PPs, guiding Contract Owners through the activation, coordination, and submission of all required documentation.
- Ensure the highest quality and consistency of all regulatory filings, performing rigorous file consistency checks (e.g., terminology, format across documents) and supporting Contract Owners in the formal sign-off on content submissions (e.g., F-SA, Service Format, Technical Format, Information Security Format, Manifestaciones artículo 318, Corporate Governance presentation).
- Support Contract Owners in preparing for and presenting comprehensive assessments of 3PP impact (quantitative and qualitative, per Art 318, subsection VII) to the Risk Committee for formal approval, ensuring all regulatory requirements are met.
- Coordinate responses to CNBV inquiries, clarifications, and follow-up questions by "crunching" requirements and helping Contract Owners identify and distribute specific inquiries across relevant stakeholders (e.g., Legal, IT).
- Consume inputs from the Legal team regarding changes in Mexican banking regulations (CNBV) pertaining to 3PPs, and activate Contract Owners to assess potential impacts on the 3PPs they manage.
3PP Lifecycle Management & Stakeholder Coordination:
- Oversee the entire lifecycle of critical 3PPs in Mexico, from initial regulatory classification and due diligence to contract review, ongoing performance monitoring, and offboarding, ensuring continuous alignment with both CNBV requirements and Nu's operational needs.
- Ensure all contractual adjustments, significant changes to authorized services, or operational modifications are promptly and accurately notified to the CNBV via established processes.
- Oversee the translation and localization of documentation into Spanish, actively requesting Spanish versions from vendors to facilitate regulatory processes.
- Determine and mobilize resources, coordinate, and ensure prioritization around 3PP activities, including the efficient distribution of file sections across multiple stakeholders with clear deadlines.
- Support file writing and comments responding processes, ensuring high-quality and timely submissions.
- Proactively identify service-related changes in projects or regulatory changes that may impact current or new 3PPs, and effectively communicate these to relevant stakeholders.
Qualifications:
- Mandatory: Proven, in-depth experience (5+ years) in third-party risk management, regulatory compliance, or process management specifically within the Mexican banking sector.
- Mandatory: Expert-level understanding and practical experience with CNBV regulations (e.g., General Provisions applicable to credit institutions) pertaining to the contracting and management of third-party service providers for banks in Mexico.
- Demonstrated experience in successfully navigating and managing complex regulatory authorization processes, including preparing and supporting the submission of extensive documentation to regulatory bodies.
- Strong project management and coordination skills, with the ability to manage multiple complex processes, extensive documentation, and diverse stakeholders simultaneously.
- Exceptional communication skills, both written and verbal, in English and Spanish, with the ability to articulate complex regulatory requirements clearly and persuasively to both internal teams and external regulators.
- Ability to work autonomously, prioritize effectively under pressure, and thrive in a fast-paced, highly regulated banking environment.
- Change Management & Process Optimization: Ability to design and implement new workflows to move the organization away from "emergency demands" toward a sustainable cadence.
- Strategic Vendor Relations: Skill in "sensitizing" external partners to regulatory needs to ensure they provide the correct assistance from the start.
- Knowledge Management: Proficiency in setting up and maintaining document filing systems or repositories to eliminate information fragmentation.
- Technical/Legal Translation Oversight: While they don't need to be a translator, they should have the ability to manage the localization of complex technical and legal documentation into Spanish effectively.
- Negotiation & Influence: The ability to push back on unrealistic internal timelines and align different departments (Legal, Procurement, IT) toward a unified goal.
Benefits
- 17 days paid vacation per year.
- Life insurance.
- Health insurance.
- NuLanguage Program
- NuCare Program
- Extended Parental Leave
Our Nu Way of Working:
The Nu Way of Working is our hybrid work model that was created so people could collaborate more in person and still keep the flexibility of remote work. Starting in July 2026 we will attend the office 2 days a week and by January 2027 3 days a week. In this case in our Mexico City Office.
*Interviewing and onboarding are currently done virtually. From July 2022 forward, teams will have a suggested cadence of visiting the office in which employees go to their Business Unit's (BU) base location. Employees will have an employment contract based on the cities where Nu’s offices are located, considering their country of hire. More details can be shared during your hiring process.
Ready to apply?
Apply to Nubank
About Nubank
Nubank was founded in 2013 to free people from a bureaucratic, slow and inefficient financial system. Since then, through innovative technology and outstanding customer service, the company has been redefining people's relationships with money across Latin America. With operations in Brazil, Mexico, and Colombia, Nubank is today one of the largest digital banking platforms and technology-leading companies in the world.
Today, Nubank is a global company, with offices in São Paulo (Brazil), Mexico City (Mexico), Buenos Aires (Argentina), Bogotá (Colombia), Durham (United States), and Berlin (Germany). It was founded in 2013 in Sao Paulo, by Colombian David Vélez, and cofounded by Brazilian Cristina Junqueira and American Edward Wible. For more information, visit www.nubank.com.br.
Our Compliance Chapter
The Compliance Team has a very special role in our mission: support the company’s growth by identifying the regulatory risks that NU faces; designing and implementing controls to protect Nu from such risks; and by providing advisory to the Business on regulations and internal policies to create the best product or service that follows with these external and internal regulations and standards.
Responsibilities assigned to you might be related to:
Research regulations and project management for its implementation. Project management related to new regulations and licensing processes.Lead efforts and align requirements towards new financial licenses.Evaluate from a compliance perspective new products and features to be launched. Keep other teams abreast of requirements by researching regulatory and filing information; writing and communicating guidelines.Provide advisory to other teams about the regulation to establish new processes or controls.Monitor and respond to inquiries received from Regulators, Auto Regulatory bodies or Auditors.Create and update Compliance policies and procedures.Liaise and work closely with various teams to enhance systems and processes related to Compliance. Coordinate or support regulatory reviews or audits.Support in identifying regulatory gaps and tracking its implementation.
We believe in
Entrepreneurship spirit;Exceptional team chemistry;Ownership
How We Work
You act like you own the company where you workYou are enthusiastic about building partnership with other teamsYou are willing to go the extra mile and getting involved in many areasYou challenge the status quoYou thrive in dynamic, fast-paced, results-oriented teamsYou are hungry and enjoy being constantly challenged to learn and do more
Requirements
+7 years' or above experience in regulatory compliance, AML or regulatory areas for Banks, SOFIPO and/or Fintechs.Proven experience in filing and obtention of financial licenses such as Fintech or Bank and project management for that.Experience with CNBV & Banxico regulatory requirements for Financial Institutions.Ability to develop policies and procedures from scratch and implement them.Ability to conduct regulatory advisory and law interpretation by providing consultation to business areas as well as internal clients.Ability to tackle complex problems involving several topics/variables, such as business, regulatory, finance and product.Ability to work and lead through influence multidisciplinary teams (product, software engineering, data science, analysts and customer service).Self-starter and ability to work independently.Great team player, communication (written and verbal) and listening skills.Fluency in both English and Spanish.
Benefits
- Chance of earning equity at Nu
- Extended maternity and paternity leaves
- Health and life insurance
- Dental and Vision Insurance
- NuCare - Our mental health and wellness assistance program
- Nucleo - Our learning platform of courses
- NuLanguage - Our language learning program
- Holiday Bonus ("Aguinaldo") of 30 days of pay per year
- 17 days of paid vacation with 25% vacation bonus
- Gym partnership
- Food card
- Work-from-home Allowance
- Parental Consultancy
- Relocation Assistance Package, if applicable
Work Model for this Role
Hybrid 1week/cycle: Our hybrid work model brings us to the office for one week every cycle, which may vary between one and three months. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
The position is based in Mexico City, Mexico
Ready to apply?
Apply to Nubank
About Us
Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.
Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.
Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/
As a Systems Engineer, you’re expected to:
As a key Engineer within the Computing Squad, you will be in contact with critical pieces of foundational infrastructure where the majority of Nubank's workloads run, including Kubernetes, AWS, Network, and Service Communications. You will contribute to our Computing product strategy, find opportunities to improve our infrastructure, and set a high technical standard for the team.
Main responsibilities:
- Proactively identify and pursue opportunities to improve our infrastructure in areas like performance, costs, and governance.
- Represent the team in different technical forums, being able to document, negotiate, and convince different stakeholders across various levels and chapters.
- Anticipate technical and product issues, making appropriate design decisions to avoid them.
- Deep dive into problems to identify root causes and deliver innovative solutions that address team-level challenges with a focus on medium and long-term impact.
- Understand the technical aspects, capabilities, and limitations of our systems, contributing to discussions and improvements.
- Contribute to our Computing product strategy, working closely with peers and Product Managers.
What are we looking for?
- Experience and knowledge of cloud platforms (AWS).
- Strong understanding and hands-on experience with Kubernetes and AWS EKS.
- Experience with access management (AWS IAM, Role management).
- Experience with scaling tools like Karpenter, KEDA, and HPA.
- Experience with the Golang programming language.
- A passion for sharing knowledge and mentoring other engineers.
- Creativity and analytical thinking to find opportunities to improve our Computing Platform.
- Advanced English skills (English will be used every day for documentation, text conversations, and meetings).
-
Our Benefits
- Chance of earning equity at Nu
- Extended maternity and paternity leaves
- Health and life insurance
- Dental and Vision Insurance
- NuCare - Our mental health and wellness assistance program
- Nucleo - Our learning platform of courses
- NuLanguage - Our language learning program
- Holiday Bonus ("Aguinaldo") of 30 days of pay per year
- 17 days of paid vacation with 25% vacation bonus
- Gym partnership
- Food card
- Work-from-home Allowance
- Parental Consultancy
- Relocation Assistance Package, if applicable
Location for this opportunity (City, Country)
- Mexico City, Mexico
Work Model for this Role
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Ready to apply?
Apply to Nubank
About Us
Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.
Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.
Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/
As a Systems Engineer, you’re expected to:
As a key lead within the Computing Squad, you will be in contact with critical pieces of foundational infrastructure where the majority of Nubank's workloads run, including Kubernetes, AWS, Network, and Service Communications. You will contribute to our Computing product strategy, find opportunities to improve our infrastructure, and set a high technical standard for the team.
Main responsibilities:
- Proactively identify and pursue opportunities to improve our infrastructure in areas like performance, costs, and governance.
- Act as a key technical lead in the team, guiding and mentoring more junior engineers to create and maintain a high-quality technical environment.
- Represent the team in different technical forums, being able to document, negotiate, and convince different stakeholders across various levels and chapters.
- Anticipate technical and product issues, making appropriate design decisions to avoid them.
- Deep dive into problems to identify root causes and deliver innovative solutions that address team-level challenges with a focus on medium and long-term impact.
- Understand the technical aspects, capabilities, and limitations of our systems, contributing to discussions and improvements.
- Contribute to our Computing product strategy, working closely with peers and Product Managers.
What are we looking for?
- Experience and knowledge of cloud platforms (AWS).
- Strong understanding and hands-on experience with Kubernetes and AWS EKS.
- Experience with access management (AWS IAM, Role management).
- Experience with scaling tools like Karpenter, KEDA, and HPA.
- Experience with the Golang programming language.
- A passion for sharing knowledge and mentoring other engineers.
- Creativity and analytical thinking to find opportunities to improve our Computing Platform.
- Advanced English skills (English will be used every day for documentation, text conversations, and meetings).
-
Our Benefits
- Chance of earning equity at Nu
- Extended maternity and paternity leaves
- Health and life insurance
- Dental and Vision Insurance
- NuCare - Our mental health and wellness assistance program
- Nucleo - Our learning platform of courses
- NuLanguage - Our language learning program
- Holiday Bonus ("Aguinaldo") of 30 days of pay per year
- 17 days of paid vacation with 25% vacation bonus
- Gym partnership
- Food card
- Work-from-home Allowance
- Parental Consultancy
- Relocation Assistance Package, if applicable
Location for this opportunity (City, Country)
- Mexico City, Mexico
Work Model for this Role
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Ready to apply?
Apply to Nubank
Regulatory Solutions Analyst - Judicial Orders
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About Nubank
Nubank was founded in 2013 to free people from a bureaucratic, slow and inefficient financial system. Since then, through innovative technology and outstanding customer service, the company has been redefining people's relationships with money across Latin America. With operations in Brazil, Mexico, and Colombia, Nubank is today one of the largest digital banking platforms and technology-leading companies in the world.
Today, Nubank is a global company, with offices in São Paulo (Brazil), Mexico City (Mexico), Buenos Aires (Argentina), Bogotá (Colombia), Durham (United States), and Berlin (Germany). It was founded in 2013 in São Paulo, by Colombian David Vélez, and cofounded by Brazilian Cristina Junqueira and American Edward Wible. For more information, visit www.nu.com.mx.
About the role
Ensure Nubank's sustainable growth by complying with regulatory requirements regarding financial secrecy and responding to requests from authorities, challenging the status quo by:
- Responding to any official communication from the CNBV (National Banking and Securities Commission) related to requests for information, documentation, freezing and unfreezing of accounts related to Nubank customers that may be requested by the competent fiscal, administrative, and judicial authorities.
- Managing and administering the list of blocked individuals at the entity.
Being diligent, flexible, and resilient, in accordance with Nu's principles!
To that end, our Judicial Orders team is responsible for supporting and executing all front-line defense operational routines related to official communications from the CNBV.
Typical responsibilities assigned to you might include:
- Support the team responsible for attention and monitoring requirements received through the portal of the Inter-Institutional Information Transfer System - Attention to Authorities, of the National Banking and Securities Commission (SITI AA portal of the CNBV).
- Control and timely download of the digital requirements published for the financial institution, and be in charge of end-to-end flow, considering analysis of the requirements and the final response to the Regulator.
- Be part of the Judicial Orders team, focused on Mexico´s enquiries, reporting directly to our Regulatory Solutions Squad in Mexico;
- Support Judicial orders operational workflow;
- Follow the management queues and dashboards in order to ensure the enquiries have been duly promptly addressed and no regulatory gaps are found;
- Continuous supporting projects to comply with key policies related to Judicial orders scope and its operational routines (SITI AA)
- Support and comply with monitoring metrics and KPIs, facilitating communication within Nubank teams.
- Support and execute the operational routines related to Blocked Person List (Lista de Personas Bloqueadas) in Mexico.
Qualifications:
You will succeed if…
You have a Bachelor's Degree, preferable in Law, or related.
Have previous experience in management of SITI AA
You are detail-oriented, diligent, organized and enjoy operational activities
You are a proactive, autonomous person and have an interest in creating processes and improving them, but at the same time, understand that there are bureaucracies in the regulatory activities that need to be followed
You are able to meet deadlines and to be flexible to adapt to changing conditions
You can communicate clearly, succinctly and effectively
You feel good to be constantly challenged to learn and do more
You are good with oral and written communication in Spanish and/or English
You believe in a more just and ethical society and Nubank's values and culture.
You understand that we can contribute within Nubank to the construction of this society, guaranteeing the application of all the rules and regulatory aspects inherent to the Client's Registration.
It will be a differential if you..
Have previous experience Compliance & AML or Legal
Have knowledge in Excel, Sheets, Looker, SQL and Python
Have Banking & SOFIPO regulation knowledge;
Have knowledge in CNBV regulation, freezing, unfreezing and transfer money;
Have previous experience in conducting Judicial orders operational routines, e.g. subpoenas (Oficios Judiciales);
Can easily turn numbers into complex strategies and effective actions
Benefits
- Chance of earning equity at Nu
- Extended maternity and paternity leaves
- Health and life insurance
- Dental and Vision Insurance
- NuCare - Our mental health and wellness assistance program
- Nucleo - Our learning platform of courses
- NuLanguage - Our language learning program
- Holiday Bonus ("Aguinaldo") of 30 days of pay per year
- 17 days of paid vacation with 25% vacation bonus
- Gym partnership
- Food card
- Work-from-home Allowance
- Parental Consultancy
- Relocation Assistance Package, if applicable
Work Model for this Role
Hybrid 1week/cycle: Our hybrid work model brings us to the office for one week every cycle, which may vary between one and three months. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Ready to apply?
Apply to Nubank
About Us
Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.
Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.
Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/
Our Design Team
Nubank's mission is to fight complexity everyday to empower people. We believe that by building a truly global and diverse team we will be able to challenge the status quo and have a lasting impact on the world.
As a team who drives product development from ideation to full rollout, the Design team ensures that our product experiences are valuable to our users. Designers at Nubank must deal with complex problems and transform them into intuitive, accessible and easy-to-use experiences for millions of people.
At each stage, a Designer must anticipate our customers and business needs, advocate for our users and ensure that the final design surprises and delights them. Achieving this goal requires collaboration with teams of Designers, Researchers, Business Analysts, Software Engineers, Product Managers and many other, working in projects that go from user interviews and prototypes to internal tools and brand assets.
Given this, designers must be flexible and eager to learn - it's unlikely that you'll arrive an expert in all tools and project phases, but you should be humble and have a strong desire and capacity to learn. It's critical that you are able to collaborate with people with varying backgrounds, give good feedback and apply critical feedback received. The combination of these skills along with your talent and technical competence as a designer can make you a great fit for the Nubank Design team.
Once here, you will:
- Be a technical reference for the team, seeking to adapt and replicate the best practices in the market, increasing the team’s bar;
- Build links with other business areas at all levels of the organization, influencing business decisions advocating for user-centered design;
- Inspire fellow product designers, by creating a high bar of quality design work;
- Establish and promote a healthy team culture that works hand in hand with cross-functional partners and design teams in other Nubank offices;
- Push the boundaries of your team’s UX/UI/visual execution and help Nubank challenge the status quo.
Requirements
- Solid expertise in Product Design (UI, UX, and Research);
- Experience in digital products;
- Excellent English: verbal and written communication skills;
- Ability to work well in a highly collaborative and cross-functional team;
- Ability to thrive in a fast-paced, dynamic startup environment;
- Ability to influence prioritization in an agile environment. Adapt to shifting priorities and evolving stakeholder’s needs with openness and agility.
Benefits
- Chance of earning equity at Nu
- Extended maternity and paternity leaves
- Health and life insurance
- Dental and Vision Insurance
- NuCare - Our mental health and wellness assistance program
- Nucleo - Our learning platform of courses
- NuLanguage - Our language learning program
- Holiday Bonus ("Aguinaldo") of 30 days of pay per year
- 17 days of paid vacation with 25% vacation bonus
- Gym partnership
- Food card
- Work-from-home Allowance
- Parental Consultancy
- Relocation Assistance Package, if applicable
Work Model for this Role
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Ready to apply?
Apply to Nubank