We are looking for Two Softgel Supervisors!

Shifts: 2nd Shift; 3rd Shift (Includes Saturday and Sunday);

Hours: 2nd Shift 12pm-8:30pm or 3rd Shift 8pm-4:30am

Salary: $70,000 to $80,000

POSITION SUMMARY

The Softgel Manufacturing Supervisor oversees the production of softgels and other products, with a strong focus on the compounding and encapsulation processes, ensuring that operations run smoothly and efficiently in compliance with company SOPs (Standard Operating Procedures) and cGMP (Current Good Manufacturing Practices).

ESSENTIAL FUNCTIONS 

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. 

Role Competencies/Expectations/Essential Functions:

• Oversees daily manufacturing operations. Monitors production schedules, and organizes workflow.

• Ensures high product quality and adherence to quality standards.

• Oversees and ensures proper execution of the softgel compounding process, including weighing, mixing, and verifying raw materials according to batch records.

• Monitors compounding and encapsulation parameters to maintain product quality and compliance with specifications.

• Troubleshoots equipment and process to comply with company SOP’s

• Ensures compliance with health and safety regulations

• Follows all company SOPs and GMPs.

• Reports any deviation in process to supervisor and QA/QC.

• Completes and fills out required reports.

• Liaison between production and maintenance.

• Implements process improvements to minimize costs and enhance production quality

• Responsible for safety and well-being of His/Her co-workers.

• Reports safety hazards to Supervisor and Maintenance.

• Trains and coaches employees.

• Ensure the safe use of equipment and schedule regular maintenance

• Check production output according to specifications

• Completes employee performance evaluation forms and conducts employee performance evaluation meetings

• Identify issues in efficiency and suggest improvements

• Train new employees on how to safely use machinery and follow procedures

• Enforce strict safety guidelines and company standards

• Performs any other duties as assigned.

POSITION QUALIFICATIONS

• Create Vision & Strategic Intent - As a leader at Nordic Naturals, you translate your team’s vision into clear objectives and key results, aligning with long-term company goals. You ensure this vision is well defined and understood by all stakeholders. By understanding external trends, you continually seek ways to enhance competitive advantage, drive efficiency, and improve processes. You align your team’s strategy with the overall company strategy and create a compelling vision that inspires and motivates people.

• Foster integrity and trust -  As a leader at Nordic Naturals, you earn and maintain your team’s trust through honest communication, transparency and fairness. You understand the importance of leading by example, prioritizing doing the right thing, even when it’s difficult, and following through with a commitment to ethical principles. You demonstrate accountability and owning your mistakes. You ensure transparency by openly communicating about successes and failures, creating a culture of learning rather than blame.

• Effective Communication - As a leader at Nordic Naturals, you actively listen with curiosity, show genuine interest in others perspectives, and foster inclusive dialogue. Your nonverbal cues, like positive body language and eye contact, reinforce your message. You balance assertiveness with respect, offering and receiving constructive feedback to maintain a supportive and collaborative environment.

• Demonstrate Business Acumen -  As a leader at Nordic Naturals, you understand company operations and objectives, guiding your team on the steps to success. You analyze performance metrics and market trends to make informed decisions and adapt to changes. You optimize spending, manage costs, and develop strategies to enhance profitability. By fostering a results-oriented culture, you keep the team focused on key initiatives and deliver measurable outcomes.

• Build a Culture of Accountability - As a leader at Nordic Naturals, you take responsibility for your actions, foster trust, and ensure transparency by communicating openly about successes and failures. You set clear expectations, provide resources, and follow through on commitments, demonstrating reliability. You encourage team members to own their roles, give constructive feedback, and recognize contributions to motivate and empower them.

• Use Intellectual & Critical Thinking - As a leader at Nordic Naturals, you grasp complex information, identify patterns, and balance research with swift decision-making. You distill data to uncover core issues, use systems thinking to understand organizational impacts, and make sound judgments even amid uncertainty. 

• Be Solution Driven - As a leader at Nordic Naturals, you approach challenges with a positive attitude, encourage collaboration, and empower your team to tackle obstacles proactively. You make timely decisions, resolve conflicts fairly, and foster a positive, trusting work environment. 

• Takes Initiative - As a leader at Nordic Naturals, you proactively identify opportunities, innovative, and drive continuous improvement. You inspire a culture of proactive problem- solving, motivating your team to be self-driven and resourceful, ensuring the organization stays ahead in achieving its goals.

• Possess Selfawareness & Social Intelligence - As a leader at Nordic Naturals, you are self-aware and foster strong relationships by responding appropriately to social situations. You model humility and openness, creating a culture of trust and transparency. You motivate others, promote collaboration, and make team members feel valued through empathy, active listening, curiosity, clear communication, and recognition.

• Coach, Develop, Mentor and Provide Feedback - As a leader at Nordic Naturals, you invest in your team’s growth through regular feedback, personalized guidance, and skill-building opportunities. You foster a supportive environment for learning, empower team members in their development, and build strong, mentoring relationships. Your commitment enhances skills, confidence, and team cohesion, contributing to a culture of continuous learning.

SKILLS & ABILITIES 

Education: 

• At least high school diploma 

Experience: 

• 3+ years’ direct experience with softgel manufacturing, including compounding, is required.

• Familiarity with a softgel manufacturing process is a must.

• Ability to create accountability and to lead by example

• Strong team building, decision-making and people management skills

• Physically able to lift, bend, stoop, climb, and reach.

• Some mechanical experience is preferred.

• Ability to read and write English.

• Ability to understand and follow all company SOPs and cGMP guidelines.

• Intermediate math skills (Multiplication, Division, Conversions and understanding weights and measures).

Location: Vista, CA

Schedule: M-F 5am-1:30pm/6am-2:30pm/7am-3:30pm (To be discussed with Manager)

Salary: $21/hour-$23/hour

POSITION SUMMARY
Performs inspection of raw materials, packaging components, intermediates, 3rd party bulks and finished goods
for compliance to our established Acceptable Quality Limits (AQL). Pulling samples from each lot of materials for
testing and retention. Adherence to applicable standard operating procedures (SOP), Good Documentation
Practices (GDP) and Common Good Manufacturing Practices (cGMP) as applicable to individual tasks. Maintains
Master Incoming Inspection Tracker, a shared business tool, to ensure visibility of all material status’ throughout
their release cycle period
Performs staging of raw materials, packaging components, intermediates, 3rd party bulks and finished goods for
the QA Inspection Team; Returns inspected products back to the warehouse racks after inspection and assists in
ensuring all materials have a disposition affixed to every pallet and support changing the disposition markers as
the material’s status changes. Maintain safety practices and Forklift Certification, as required for this position.

ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable
accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable
qualified individuals with disabilities to perform the essential functions. 

Essential Function Statement(s)
1. Performs staging with the forklift of raw materials, packaging components, labels, intermediates, 3rd
party bulks for QA Inspection
2. Affix disposition placards on all pallet on all lot of material that has been inspected by QA and or by the
QC Lab (when appropriate)
3. Performs inspection of raw materials, packaging components, labels, intermediates, 3rd party bulks and
Finished Goods; pulling the required samples (per the Sampling paperwork) for testing, in the time limit
and priority specified
4. Prints and/or completes all required documentation in the applicable sampling specification report and on
an Inventory Card. Documents any quality-related product findings on the sampling and/or inspection
report
5. Affix disposition placards on all pallet on all lot of material that has been inspected by QA and or by the
QC Lab (when appropriate) and the same disposition on the Inventory Card
6. Updates and maintains the Master Incoming Inspection Tracker for the inspection results, date and
inspection reports (where applicable)
7. Reports any general safety hazards to Materials and Compliance Specialist, QA Manager, QA Director

8. Performs any other duties assigned by Supervisor or Manager, to include and not limited to, retrieving
retention samples, or pulling extra samples, as per management’s request, in the time frame and priority
requested
9.  Performs weekly and monthly tasks that include and are not limited to, replacing chart recorders, settling
plates, destruction of raw materials… as needed.
10. Performs other duties as assigned.

POSITION QUALIFICATIONS
Competency Statement(s)
● Positive – Ability to view all situations with a positive attitude
● Willingness – Possesses willingness to learn new skills and use new tools and methods
● Innovative – Ability to look beyond the standard solutions and “think outside the box”
● Detail Oriented – Ability to pay attention to the minute details of a project or task
● Enthusiastic – Ability to bring energy to the performance of a task
● Friendly – Ability to exhibit a cheerful demeanor toward others
● Initiative – Ability to make decisions or take actions to solve a problem or reach a goal
● Organized – Possessing the trait of being organized or following a systematic method of performing a task
● Reliability – The trait of being dependable and trustworthy

Education:
● High school diploma or GED required.
Experience:
● Experience in the pharmaceuticals industry is highly preferred but not required
● Experience Required:  2+ years
● Forklift certified (standing and sitting)
● Able to lift, bend, climb and reach 
● Effective communication skills, including ability to read and write in English (Bi-lingual language skills in
Spanish, helpful but not required)
● Previous QA experience highly preferred
● Flexibility in work hours preferred
● Team player, excellent work ethics and able to multitask, attention to details as well as flexibility to
changing priorities
Computer Skills:
● Analytical, computer and mathematical skills.