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Location: Remote
Salary: 95k to 115k Plus Bonus
POSITION SUMMARY
The Business Development Manager, Pet is responsible for overseeing business activities for assigned key accounts in this class of trade. The BDM coordinates sales distribution through Strategic Customer Accounts by setting and
determining business objectives, pioneering and cultivating retail venues that align with Nordic Naturals’ business objectives. The candidate is responsible for establishing promotional programs and sales goals and providing
general oversight and management for national and regional accounts, distributors and e-Commerce as specified by Nordic Naturals Sales Management. This role works with Key Pet Customers including Chewy, Pet Distributors,
Pet Independents, Direct Pet Specialty and FDM Pet Retail Stores Nationwide.
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable
qualified individuals with disabilities to perform the essential functions.
Essential Function Statement(s)
● Work with the Director of Sales, FDM & E-tail to create short and long-term sales strategies for Pet accounts in the Channel to promote the Nordic Naturals Pet product line.
● Assist in establishing and delivering annual sales targets and ensuring continued growth and profitability of the brand with accounts.
● Develop and manage relationships with accounts through in-person meetings and regular communication.
● Support retailers in creating demand at the consumer level through effective collaboration with the corporate marketing team and Brand Manager.
● Guide the Strategic Sales Support team in ensuring that the promotions co-op is set up according to the channel and account plans.
● Responsible for the development of sales presentations utilizing corporate and key account templates whenever required
● Provide data-driven analysis as needed to ensure sales initiatives are correctly executed and perform to expectations.
● Understands how to create monthly forecasts from Gross to Net and tracks trade spend ROI to determine successful strategies and future direction.
● Assist in creating and overseeing yearly key account promotional budgets necessary for growing and maintaining the business.
● Negotiate contracts and agreements with assigned key accounts as necessary and ensure compliance with all SOPs and company policies.
● Maintain and organize all category review periods for Pet channel accounts and drive business and new item submissions forward accordingly.
● Promote the brand and products by representing the company at trade shows, association meetings, and other key account venues.
● Provided solutions for any challenges throughout the business and made recommendations to the Director of Sales, using data to support decisions wherever possible.
● Provide monthly and quarterly key account updates to the Retail sales and management team and participate in webinars and annual sales meetings as needed.
● Attend department meetings at corporate headquarters as requested.
● Provide product forecasts for all new product launches, new item submissions, and other promotional inventory needs.
● Other duties as assigned
POSITION QUALIFICATIONS
Competency Statement(s)
● Innovative - Ability to look beyond the standard solutions and & think outside the box.
● Analytical Skills - Ability to use thinking and reasoning to adequately solve problems.
● Decision Making - Ability to make critical decisions while following company procedures.
● Detail Oriented - Ability to pay attention to the minute details of a project or task and perform work accurately and thoroughly.
● Communication - Ability to communicate effectively with others using spoken and written word clearly and concisely.
● Goal Oriented - Ability to focus on a goal and obtain a pre-determined result.
● Communication, Oral & Written - Ability to communicate effectively with others using spoken and written word clearly and concisely.
● Relationship Building - Ability to effectively build relationships with customers and co-workers.
● Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
● Positive - Ability to view all situations with a positive attitude.
● Enthusiastic - Ability to bring energy to the performance of a task.
● Adaptability - Ability to adapt to change in the workplace.
● Autonomy - Ability to work independently with minimal supervision.
SKILLS & ABILITIES
Computer Skills
Must be proficient in MS Office Suite, most importantly Excel, and have experience working with key account portals
Other Requirements
BA/BS Business Administration or other equivalent degree; 5-7 years of account management experience in the
specialty/natural class of trade, pet supplement experience a plus.
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Location: Onsite/Remote
Salary: 90k to 105k
Job Summary:
Nordic Naturals is seeking a motivated and hands-on Senior Accountant, Accounting Operations to join our growing finance team. This role is ideal for a professional who thrives in dynamic environments and excels at transforming ambiguity into order. You will play a pivotal role in maturing the accounting function—replacing ad-hoc workflows with scalable processes in the Procure-to-Pay and Order-to-Cash cycles. Beyond day-to-day operations, you will be the primary lead for Master Data governance, Credit Risk management, and the continuous optimization of our financial reporting infrastructure to support rapid organizational growth.
Reasonable Accommodations Statement:
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Key Responsibilities/Essential Functions:
● Sub-Ledger Integrity: Lead the month-end close for AP and AR sub-ledgers, ensuring seamless reconciliation to the General Ledger and resolving transactional discrepancies at the source.
● Master Data Governance: Own the end-to-end Master Data lifecycle for Vendors and Customers. Establish rigorous validation protocols to ensure data integrity, tax compliance (W-9/1099/Resale Certs), and secure banking/payment details to prevent fraud.
● Credit & Risk Management: Oversee the AR credit management process, including the evaluation of customer creditworthiness, setting and monitoring credit limits, and partnering with Sales to mitigate bad debt risk.
● Business Partnership: Act as the primary liaison between Finance, Sales, and Procurement to streamline onboarding workflows and resolve complex hurdles within the OTC and PTP cycles.
● Process Optimization: Identify and resolve manual bottlenecks by implementing automated solutions that enhance operational efficiency.
● Internal Controls: Develop and maintain internal controls surrounding disbursements, billing, and credit approval hierarchies to support rapid organizational growth and financial security.
● Regulatory Compliance: Coordinate with external advisors to manage Sales & Use tax compliance and ensure the accurate maintenance of customer tax-exempt status.
● Act as a flexible contributor within a lean team, stepping into new functional areas, solving problems, and driving special projects as needed.
● Complete additional responsibilities as assigned.
Position Qualifications:
● Bachelor’s degree in accounting or finance
● 3– 6+ years of progressive experience with a heavy focus on Accounting Operations, AR/AP Management, or Credit Risk.
● Technical Skills: Strong understanding of US GAAP as it relates to accruals, revenue recognition, and sub-ledger-to-GL integrity.
● Systems Expertise: Expertise in ERP system logic (e.g., NetSuite, SAP, or Microsoft Dynamics), specifically regarding how Master Data architecture drives automated workflows and reporting.
● Ops Tools: Familiarity with credit risk platforms and automation tools (e.g., Avalara, Tipalti, or specialized AR/Credit software) is highly preferred.
● Highly adaptable and proactive; able to move between high-level data governance strategy and & in-the- weeds & problem solving.
● Strong communication and collaboration skills; proven ability to remain organized in a lean, fast-paced, environment.
Competency Statements
● Positive - Ability to view all situations with a positive attitude.
● Accountable – takes ownership for responsibilities, acknowledges and learns from mistakes
● Innovative - Ability to look beyond the standard solutions and "think outside the box".
● Independent – Must be self-motivated and able to manage obligations without direct supervision
● Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
● Communication - Ability to communicate effectively with others using spoken and written word clearly and concisely.
● Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
● Enthusiastic - Ability to bring energy to the performance of a task.
● Self Motivated - Ability to be internally inspired to perform a task to the best of ones ability using his or her own drive or initiative.
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We are looking for Two Softgel Supervisors!
Shifts: 2nd Shift; 3rd Shift (Includes Saturday and Sunday);
Hours: 2nd Shift 12pm-8:30pm or 3rd Shift 8pm-4:30am
Salary: $70,000 to $80,000
POSITION SUMMARY
The Softgel Manufacturing Supervisor oversees the production of softgels and other products, with a strong focus on the compounding and encapsulation processes, ensuring that operations run smoothly and efficiently in compliance with company SOPs (Standard Operating Procedures) and cGMP (Current Good Manufacturing Practices).
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Role Competencies/Expectations/Essential Functions:
Oversees daily manufacturing operations. Monitors production schedules, and organizes workflow.
Ensures high product quality and adherence to quality standards.
Oversees and ensures proper execution of the softgel compounding process, including weighing, mixing, and verifying raw materials according to batch records.
Monitors compounding and encapsulation parameters to maintain product quality and compliance with specifications.
Troubleshoots equipment and process to comply with company SOP’s
Ensures compliance with health and safety regulations
Follows all company SOPs and GMPs.
Reports any deviation in process to supervisor and QA/QC.
Completes and fills out required reports.
Liaison between production and maintenance.
Implements process improvements to minimize costs and enhance production quality
Responsible for safety and well-being of His/Her co-workers.
Reports safety hazards to Supervisor and Maintenance.
Trains and coaches employees.
Ensure the safe use of equipment and schedule regular maintenance
Check production output according to specifications
Completes employee performance evaluation forms and conducts employee performance evaluation meetings
Identify issues in efficiency and suggest improvements
Train new employees on how to safely use machinery and follow procedures
Enforce strict safety guidelines and company standards
Performs any other duties as assigned.
POSITION QUALIFICATIONS
Create Vision & Strategic Intent - As a leader at Nordic Naturals, you translate your team’s vision into clear objectives and key results, aligning with long-term company goals. You ensure this vision is well defined and understood by all stakeholders. By understanding external trends, you continually seek ways to enhance competitive advantage, drive efficiency, and improve processes. You align your team’s strategy with the overall company strategy and create a compelling vision that inspires and motivates people.
Foster integrity and trust - As a leader at Nordic Naturals, you earn and maintain your team’s trust through honest communication, transparency and fairness. You understand the importance of leading by example, prioritizing doing the right thing, even when it’s difficult, and following through with a commitment to ethical principles. You demonstrate accountability and owning your mistakes. You ensure transparency by openly communicating about successes and failures, creating a culture of learning rather than blame.
Effective Communication - As a leader at Nordic Naturals, you actively listen with curiosity, show genuine interest in others perspectives, and foster inclusive dialogue. Your nonverbal cues, like positive body language and eye contact, reinforce your message. You balance assertiveness with respect, offering and receiving constructive feedback to maintain a supportive and collaborative environment.
Demonstrate Business Acumen - As a leader at Nordic Naturals, you understand company operations and objectives, guiding your team on the steps to success. You analyze performance metrics and market trends to make informed decisions and adapt to changes. You optimize spending, manage costs, and develop strategies to enhance profitability. By fostering a results-oriented culture, you keep the team focused on key initiatives and deliver measurable outcomes.
Build a Culture of Accountability - As a leader at Nordic Naturals, you take responsibility for your actions, foster trust, and ensure transparency by communicating openly about successes and failures. You set clear expectations, provide resources, and follow through on commitments, demonstrating reliability. You encourage team members to own their roles, give constructive feedback, and recognize contributions to motivate and empower them.
Use Intellectual & Critical Thinking - As a leader at Nordic Naturals, you grasp complex information, identify patterns, and balance research with swift decision-making. You distill data to uncover core issues, use systems thinking to understand organizational impacts, and make sound judgments even amid uncertainty.
Be Solution Driven - As a leader at Nordic Naturals, you approach challenges with a positive attitude, encourage collaboration, and empower your team to tackle obstacles proactively. You make timely decisions, resolve conflicts fairly, and foster a positive, trusting work environment.
Takes Initiative - As a leader at Nordic Naturals, you proactively identify opportunities, innovative, and drive continuous improvement. You inspire a culture of proactive problem- solving, motivating your team to be self-driven and resourceful, ensuring the organization stays ahead in achieving its goals.
Possess Selfawareness & Social Intelligence - As a leader at Nordic Naturals, you are self-aware and foster strong relationships by responding appropriately to social situations. You model humility and openness, creating a culture of trust and transparency. You motivate others, promote collaboration, and make team members feel valued through empathy, active listening, curiosity, clear communication, and recognition.
Coach, Develop, Mentor and Provide Feedback - As a leader at Nordic Naturals, you invest in your team’s growth through regular feedback, personalized guidance, and skill-building opportunities. You foster a supportive environment for learning, empower team members in their development, and build strong, mentoring relationships. Your commitment enhances skills, confidence, and team cohesion, contributing to a culture of continuous learning.
SKILLS & ABILITIES
Education:
At least high school diploma
Experience:
3+ years’ direct experience with softgel manufacturing, including compounding, is required.
Familiarity with a softgel manufacturing process is a must.
Ability to create accountability and to lead by example
Strong team building, decision-making and people management skills
Physically able to lift, bend, stoop, climb, and reach.
Some mechanical experience is preferred.
Ability to read and write English.
Ability to understand and follow all company SOPs and cGMP guidelines.
Intermediate math skills (Multiplication, Division, Conversions and understanding weights and measures).
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Location: Vista, CA
Schedule: M-F 5am-1:30pm/6am-2:30pm/7am-3:30pm (To be discussed with Manager)
Salary: $21/hour-$23/hour
POSITION SUMMARY
Performs inspection of raw materials, packaging components, intermediates, 3rd party bulks and finished goods
for compliance to our established Acceptable Quality Limits (AQL). Pulling samples from each lot of materials for
testing and retention. Adherence to applicable standard operating procedures (SOP), Good Documentation
Practices (GDP) and Common Good Manufacturing Practices (cGMP) as applicable to individual tasks. Maintains
Master Incoming Inspection Tracker, a shared business tool, to ensure visibility of all material status’ throughout
their release cycle period
Performs staging of raw materials, packaging components, intermediates, 3rd party bulks and finished goods for
the QA Inspection Team; Returns inspected products back to the warehouse racks after inspection and assists in
ensuring all materials have a disposition affixed to every pallet and support changing the disposition markers as
the material’s status changes. Maintain safety practices and Forklift Certification, as required for this position.
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable
accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable
qualified individuals with disabilities to perform the essential functions.
Essential Function Statement(s)
1. Performs staging with the forklift of raw materials, packaging components, labels, intermediates, 3rd
party bulks for QA Inspection
2. Affix disposition placards on all pallet on all lot of material that has been inspected by QA and or by the
QC Lab (when appropriate)
3. Performs inspection of raw materials, packaging components, labels, intermediates, 3rd party bulks and
Finished Goods; pulling the required samples (per the Sampling paperwork) for testing, in the time limit
and priority specified
4. Prints and/or completes all required documentation in the applicable sampling specification report and on
an Inventory Card. Documents any quality-related product findings on the sampling and/or inspection
report
5. Affix disposition placards on all pallet on all lot of material that has been inspected by QA and or by the
QC Lab (when appropriate) and the same disposition on the Inventory Card
6. Updates and maintains the Master Incoming Inspection Tracker for the inspection results, date and
inspection reports (where applicable)
7. Reports any general safety hazards to Materials and Compliance Specialist, QA Manager, QA Director
8. Performs any other duties assigned by Supervisor or Manager, to include and not limited to, retrieving
retention samples, or pulling extra samples, as per management’s request, in the time frame and priority
requested
9. Performs weekly and monthly tasks that include and are not limited to, replacing chart recorders, settling
plates, destruction of raw materials… as needed.
10. Performs other duties as assigned.
POSITION QUALIFICATIONS
Competency Statement(s)
● Positive – Ability to view all situations with a positive attitude
● Willingness – Possesses willingness to learn new skills and use new tools and methods
● Innovative – Ability to look beyond the standard solutions and “think outside the box”
● Detail Oriented – Ability to pay attention to the minute details of a project or task
● Enthusiastic – Ability to bring energy to the performance of a task
● Friendly – Ability to exhibit a cheerful demeanor toward others
● Initiative – Ability to make decisions or take actions to solve a problem or reach a goal
● Organized – Possessing the trait of being organized or following a systematic method of performing a task
● Reliability – The trait of being dependable and trustworthy
Education:
● High school diploma or GED required.
Experience:
● Experience in the pharmaceuticals industry is highly preferred but not required
● Experience Required: 2+ years
● Forklift certified (standing and sitting)
● Able to lift, bend, climb and reach
● Effective communication skills, including ability to read and write in English (Bi-lingual language skills in
Spanish, helpful but not required)
● Previous QA experience highly preferred
● Flexibility in work hours preferred
● Team player, excellent work ethics and able to multitask, attention to details as well as flexibility to
changing priorities
Computer Skills:
● Analytical, computer and mathematical skills.
Ready to apply?
Apply to Nordic Naturals
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